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ICICI Bank Complaints & Reviews

3.3
Updated: Feb 2, 2026
Complaints 23771
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ICICI Bank reviews & complaints page 858

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D
deepu1
from Gagret, Himachal Pradesh
Sep 8, 2015
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Address: Ludhiana, Punjab

Above mentioned amount had been debited from my account no.[protected] on 5/6/15 by an anonymous person. he called me and ask me my account details but i didnt provide my one time password and ATM pin to that person, despite of that amount had been stolen from my account.
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2015
ICICI Bank Customer Care's response
Dear Sir,

We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    Suresh Aluru
    from Lucknow, Uttar Pradesh
    Sep 8, 2015
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    Address: Hyderabad, Andhra Pradesh

    HI ICICI, I don't know why you have deducted 342.00/- from my account unnecessarily with out any prior intimation, It is a corporate salary account and it is of free cost but don't know what does it mean, you have deucted the amount of 342/-, Please do refund my money ASAP. Else will be closing the account immediately. I lost trust in the ICICI bank. Already i have dropped the mail to customer care. Sincerely, SureshAluru
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 08, 2015
    ICICI Bank Customer Care's response
    Dear Mr. Aluru,

    We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a2w3d3 in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Nirupa
      from Kodlipet, Karnataka
      Sep 7, 2015
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      Address: Bangalore, Karnataka

      Hi, I'm Nirupa, holding an ICICI Savings A/c[protected], Koramagala Branch. My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying their policy changes, if any. ICICI bank is simply debiting amount from my account. I get monthly statements and other promotional emails, but I have never got any information about the policy changes. ICICI bank is strictly not following the guidelines mentioned by RBI. RBI stated that banks will have to notify consumers clearly through SMS, email or letter about the fall in MAB. So far no means was used to communicate the same. Please find the below details for all the transactions made by bank. I tried to get reach customer care number[protected] but failed. [protected] SMAB Chgs JUN15+Stax63.00 513.00 [protected] SMAB Chgs JUL15+Stax63.00 513.00 Please take some action against this bank for not complying RBI standards / guidelines. Regards, Nirupa
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 08, 2015
      ICICI Bank Customer Care's response
      Dear Nirupa,

      We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Hi,

      I did not receive any call so far from any of the ICICI bank officials. Despite of bringing the issue to notice, ICICI bank is still deducting the SMAB charges. I would request them to refund the amount deducted so far within 10 days from now. I want to end my relationship with ICICI bank.

      Regards,
      Nirupa
      please share your contact number
      [protected]
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        G
        ganeshnanju
        Sep 7, 2015
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        Address: Chennai, Tamil Nadu

        MyAccount no.[protected]. Rs.11, 000 deducted from my above mentioned account for not maintaining monthly balance. This is not ridiculous & not acceptable. Frustrated on ICICI charges. Please help me to refund the amount back to my account.
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Sep 07, 2015
        Updated by ganeshnanju
        ICICI Account no.
        [protected]

        Branch : Chennai, Poonamallee
        Verified Support
        Sep 07, 2015
        ICICI Bank Customer Care's response
        Dear Customer (ganeshnanju),

        We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

        Regards,
        ICICI Bank Customer Service Team
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          H
          himani20
          from Noida, Uttar Pradesh
          Sep 7, 2015
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          Address: Pune, Maharashtra

          Please provide my credit card as it was dispatched on august i dnt know where it is neither i am able to track that. i am getting the statements how to pay that . i already request for a call to icici but no response . the case is critical for me. no icici person has idea what to do in this case they are giving me no. and no. ny saying to call on that no. but still no response. please resolve the problem ASAP REGARDS HIMANI [protected]
          ICICI Bank customer support has been notified about the posted complaint.
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            Sourish Choudhury
            from Kolkata, West Bengal
            Sep 7, 2015
            Resolved
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            Address: Bangalore, Karnataka

            My two wheeler loan account number is: LTBNG[protected]. In the year 2005, the collection department came to me and collected and amount 43, 443/- saying this will close the loan and the NOC will be sent to me. I didn't receive any NOC. I moved out of country and now based in Kolkata and I cannot go to bangalore so could not find a way to collect the NOC. Surprisingly, I got a call again in 2012 saying I have pending amount to pay for the loan closure and have to pay 6112/- and then the NOC will be sent. I clearly mentioned them that I cannot collect the NOC from Bangalore. Both the payment receipts are attached for your reference. I have not received the NOC yet and will now move to consumer court as out of surprise I see that you have put this in CIBIL. Please find the sanpshot from the cibil report below: I want this to be remove immediately and need an immediate response from your end along with the soft copy of my NOC.
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 07, 2015
            ICICI Bank Customer Care's response
            Dear Mr. Choudhury,

            We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

            Regards,
            ICICI Bank Customer Service Team
            Verified Support
            Sep 24, 2015
            ICICI Bank Customer Care's response
            Dear Mr. Choudhury,

            We are unable to establish contact with you. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer 'a2w1yo_aaac' in the subject line.

            Regards,
            ICICI Bank Customer Service Team
            Dear Customer,

            We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: http://bit.ly/1xsT90b.

            In case you don't have a copy of your CIBIL report, you can purchase the same on CIBIL’s website instantly. Please visit: http://bit.ly/1yM9xib.

            Regards,
            CIBIL Consumer Services
            I Am Yet To Get Any Call From ICICI Bank.. How Many Days They Need To Give Me A Call And Handove The NOC??

            What Is The TIme Limit???

            This Is Frustrating !!!
            I have sent the mail to the mail ID given above. Please resolve this ASAP.
            I got a call from ICICI executive last week. I am yet to get any update on this...
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              S
              Sathish kumar Pichandi
              from Chennai, Tamil Nadu
              Sep 6, 2015
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              Address: Chennai, Tamil Nadu

              Hi team, i have a icici salary account in ph road branch, my card no: [protected]. I check my account balance using in icici atm in last week[protected] its shows your atm card is blocked, every time i did correct pin number only, but i got the same error message, am not sure my issue is happen, so please kindly do the needful.
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Sep 06, 2015
              Updated by Sathish kumar Pichandi
              Thanks for contact us.
              Verified Support
              Sep 07, 2015
              ICICI Bank Customer Care's response
              Dear Mr. Pichandi,

              We regret any inconvenience caused. We have made a note of your card details. Our official will address your concerns.

              Regards,
              ICICI Bank Customer Service Team
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                sanjeevk1985
                from Mumbai, Maharashtra
                Sep 6, 2015
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                Resolved

                Address: Fatehabad, Haryana

                Dear Sir I applied for car Loan on 16th August, 2015, now my loan also passed from one week and my margin money also deducted from my Account. Bank employees told me that they will pass my loan only in two days and give me demand draft as I am taking car from CSD Canteen. I also broke my Fixed deposit amount of 150000 which was completed on 30th August, but they tell me to deposit margin money soon and I do it by breaking my F.D. and now they are telling that the loan has been passed last month, so we should require another approval of this month. I fulfill all requirement of the bank by broking F.D. I also get loss about Rs.5000 but now the situation is that I can not understand when I will get demand draft. They also told me for processing fee of Rs. 1000 and now they have deducted Rs.2000 as I give them six blank cheque and they now also telling to give one cheque. Please help me and do the needful. Thanks. Regards, Satbir Singh Mob. [protected]
                Complaint marked as Resolved 
                Verified Support
                Sep 07, 2015
                ICICI Bank Customer Care's response
                Dear Mr. Singh,

                We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

                Regards,
                ICICI Bank Customer Service Team
                Dear Sir
                I have not get the demand draft till now and they are saying tomorrow from one month what should I do. Please help if you want something from me I will provide you i.e. employees contact no. etc. I think internation bank and no.1 bank of world will give too poor service than what will happen and what will be charged me as processing fee.
                Thanks

                Regards
                Satbir Singh
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                  R
                  rajibdeq
                  from Delhi, Delhi
                  Sep 6, 2015
                  Resolved
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                  Address: Jaipur, Rajasthan

                  Dear Sir, I had applied for ICICI bank credit card about a month ago.Firstly, I received a call for the confirmation of my address for my Credit Card to be dispatched. Then on 19th August'15, I got a message from ICICI Bank saying the Credit Card has been sent through BLUE DART Courier, AWB [protected] on your registered mailing address. Till now I have not received the card. Rajib Sarkar ICICI Credit Card - AWB [protected] Contact - [protected] Email Address - [protected]@gmail.com
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 06, 2015
                  ICICI Bank Customer Care's response
                  Dear Mr. Sarkar,

                  We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    partha007
                    from Howrah, West Bengal
                    Sep 5, 2015
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                    Address: Howrah, West Bengal

                    Sir, I Partha Mukherjee responded to a Public issue o[censored]nsecured Redeemable Bonds in the nature of Debentures-Tax Saving Bond and vide allotment advice reference no N[protected] ENCL 1 194500 dt 11.04.2002 ( REG 254500) I have received and allotted 4 Bonds and an amount paid on application was 20000/-.My Bank details furnished to the company was SB A/C No 1871 of Ramkrishnapur Cooperative bank Ltd 18/1, Charu Chandra Singha lane, Howrah, West Bengal india. Now while reconciling my accounts i have noticed that ICICI Ltd has not made any pament against the Bonds till date. This is further to inform you that the afore said bank account is lying dormant as the bank has gone to morotorium from the year 2009 /2010. In view of the above circumstances I would request you to kindly check your records and to kindly confirm in return signal as to whether ICICI has cleared up the dues against the Tax Savings Bonds or its still pending.The allotment advice and the Certificated number 192916 and distinctive nos[protected] in original is kept with me and can be produced as and whne called for the same. Since I am in financial crunch the payment may kindly be released in my favour at the earliest. Sincerely P.Mukherjee (email : [protected]@yahoo.com) mobile:[protected]
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 07, 2015
                    ICICI Bank Customer Care's response
                    Dear Ms. Mukherjee,

                    We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

                    Regards,
                    ICICI Bank Customer Service Team
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                      swethanaik
                      from Bengaluru, Karnataka
                      Sep 3, 2015
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                      Address: Bangalore, Karnataka

                      My loan is getting rejected because of the 900 days delay in final settlement on Civil Score but its not my fault. ICICI BANK customer service workers goofed it up for me for an eg., i have tried calling them when i changed my company and my salary account to pay or to give them a new account number they said i don't have any loan on my name, then i provided my pan card and dad name and also i gave my old address and still they stick to the same thing. then after 3 or 4 years i received a notice saying there is some money which i dint pay towards my loan which was 9, 000 rs which i cleared fully one shot and when i was clearing the manager named shivakumar confirmed that since i am paying the full amount the score will effect me in future loan procedure. Please help on this to get rid of this civil score NOTE: I DON'T HAVE PROOF WITH ME BUT YOU CAN CHECK MY CALL LISTS FOR PROOFS
                      Complaint marked as Resolved 
                      Verified Support
                      Sep 04, 2015
                      ICICI Bank Customer Care's response
                      Dear Ms. Swetha,

                      We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2vwif) in the subject line.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Mangat Khungar
                        Sep 3, 2015
                        Resolved
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                        Address: Hanumangarh, Rajasthan

                        I mangat rai khungar i had applied for personal loan for 2 year and on 29-08/-2015 the bank issue me a pesonal loan of 5 lac. But it was for 5 year but i want it for 2 year please solve it and convert it into 2 year only my details are mangat rai khungar loan no. Uphan[protected] street no. 1 new abadi, hanumangarh town
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 04, 2015
                        ICICI Bank Customer Care's response
                        Dear Mr. Khungar,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2vw6j) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          Manisha Chopra @
                          from Noida, Uttar Pradesh
                          Sep 3, 2015
                          Resolved
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                          Resolved

                          Address: Faridabad, Haryana

                          I have a Demat account in ICICI bank for 3+ years now. When I checked my bank transactions and I found that there is one debit transaction '39300829 DP CHGS TILL Jul - 15---- INR 570. I haven't login to the Demat account from last 3 years and I was also not told about the DP charges, the ICICI representative has informed me that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount as soon as possible. My phone number is [protected]. Look forward to your support.
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 03, 2015
                          ICICI Bank Customer Care's response
                          Dear Ms. Chopra,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            P
                            pethanisachin
                            Sep 3, 2015
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            Dear Sir, My Account number is[protected], which is saving A/C. Now due to debiting SMAB Chgs 513Jun15+Stax SMAB Chgs-513 July15+Stax amounting to Rs.1026 was debited, which was without any information. Kindly look into this matter and refund my balance. contact details email id [protected]@yahoo.co.in contact number +91 [protected]
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 03, 2015
                            ICICI Bank Customer Care's response
                            Dear Mr. Sachin,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              vickybnb
                              from Mumbai, Maharashtra
                              Sep 2, 2015
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              ICICI has charged wrong interest and not even providing justification to the interest charged. called CC team 5 times and they have just harassed an play with patience of a customer, causing mental agony. While i am trying to notify them about the wrong interest rates charged they sent me another bill charging interest over the interest, which is insane. I have 3 SRs: SR[protected] SR[protected] SR[protected] Moreover we as customer do not receive any records/ copies from ICICI regarding the complaints as they want to play safe.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Mahriati Sailo
                                from Contai, West Bengal
                                Sep 1, 2015
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                                Address: Aizawl, Mizoram

                                Hi, I am having bank account in ICICI Aizawl Branch and my account no. Is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock because my account has been debited by MAB charges: [protected] SMAB Chgs-Jul15+Stax63.00 DR INR 513.00 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) I.e. "Levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards Lalhriatpuii Sailo
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Mr. Sailo,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Hi, I am having bank account in ICICI Alaknanda New Delhi Branch and my account no. Is[protected] My contact number is : [protected]. I was just checking my bank statement and got the shock because my account has been debited by MAB charges: 17/08/201 and[protected] SMAB Chgs-Jul15+Stax63.00 DR INR 513.00+INR 513.00=INR 1026, I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) I.e. "Levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards Anil Kumar
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                                  Vikul Gupta
                                  from Gurgaon, Haryana
                                  Sep 1, 2015
                                  Resolved
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                                  Resolved

                                  Address: Alwar, Rajasthan

                                  Hi, I am having bank account in ICICI Alwar branch & my account no. is[protected]. My Email ID is : [protected]@gmail.com I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax 33.00 + 376.23 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards Vikul Gupta
                                  Apr 28, 2016
                                  Complaint marked as Resolved 
                                  done
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Mr. Gupta

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Somkanta Basak
                                    from Gurgaon, Haryana
                                    Sep 1, 2015
                                    Resolved
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                                    Resolved

                                    Address: East Singhbhum, Jharkhand

                                    This complain is for a person has told me that there is vacancies in icici bank . and also told that he is an employee overe there in bistupur jamshedpur branch as well as he recruited me for a cost of rs. 6 lac. he took cash and cheques from my parents . and his own house is at bhatiya basti, rashbihari path, kadma jamshedpur the name of the persone is sourabh banarjee & also we have the proofs . i dont dont know what should be done to this guys s well as may parents ar heart paitaint.
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Mr. Basak,

                                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2vq9m) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      bhavik2286
                                      from Nadiad, Gujarat
                                      Aug 31, 2015
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                                      Address: Kheda, Gujarat

                                      Dear All, I have a complaint regarding DP charges deducted by ICICI bank, as i know bank only charged for demat account annual fees and that is already deducted and this charge is completely unacceptable and without any notification and mesaages, they deducted from my account .. just i have checked my account my account number[protected] branch:Nadiad Gujarat phone : [protected] Email: [protected]@yahoo.com Please help me to sort out this issue ..
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Mr. Bhavik,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        senti123
                                        from Pune, Maharashtra
                                        Aug 31, 2015
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        Dear Sir, As per my earlier complain, i received call from ICICI BK but they are not ready to give my money back. They taken all information from me and disconnect the phone. The person is called me from ICIC BK AS FOLLOW. Name: Rahul Kr. Gupta ID: RA852130 Bangalore Kindly resolve my problem. Regards Uttam Kumar Bangalore Regards
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 31, 2015
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2vnqj) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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