Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14242
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 858

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
deepvits
from Bhopal, Madhya Pradesh
Report
Copy

Complain for credit card statement

Address:Bhopal, Madhya Pradesh

I would like to inform you that i bought a mobile form the 9 month EMI only. But in my credit card billing statement is showing both 9 month EMI and 12 Month EMI from the last 3 months. I have applied 12 month EMI for micromax mobile which i have cancelled next day. So why getting a charge 12 month EMI ( 553 Rs.) from my account. Please close the matter ASAP. DEEPAK JAISWAL-[protected] mobile No- [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
J N Prasad
from Delhi, Delhi
Report
Copy

Lost of original sale deed.

Address:Ghaziabad, Uttar Pradesh

It is stated that I availed home loan (Loan A/C No. LBDEL [protected]) of amount Rs.14.85 lacs from ICICI Bank in September, 2008 in connection with purchasing a flat in Indrapuram(353-A, Shakti Khand-I), Ghaziabad. The original Sale Deed was submitted to bank as per the rule. Latter on in March 2012, I also availed top up loan of Rs. 2.85 lacs. 2. After one year, I came to know that ICICI Bank has lost my original Sale Deed(copy of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nirmal Challani
from Bengaluru, Karnataka
Report
Copy

RTGS amount sent to an freeze account

Address:Bangalore, Karnataka

We are having a SB account no. 1475 and 1835 in Pragathi Krishna Gramina Bank, MV Nagar branch, BEML Nagar, KGF, Karnataka, and we have sent an amount of 5 lakhs from each account (i.e 10 Lakhs) through RTGS to the ICICI current account holder KRAZY STYLE A/c no.[protected], New CG branch, Chandkhda, Ahamedabad, which was later known as an freeze account and the account holder complained that he cant draw the money. So kindly return the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajad87
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account not activated

Address:Mumbai City, Maharashtra

Hi Sir, I am PRAFULLA KUMAR DASH, visited your branch BKC Branch Lakshmi Tower C Mumbai (IFSC Code: ICIC0000555, MUMBAI - BANDRA KURLA COMPLEX, ICICI BANK LTD ), to give my account close request I had three accounts. The Bank Officer handled my request Satbir Singh(Punjabi Guy) was so rude, even he is not having manner how to handle the customers like talk. He was speaking like anything and some jargons local language as well. Finnally...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
balveer singh bhandari
from Noida, Uttar Pradesh
Report
Copy

Credit card

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I am done FD with icici bank through the online and there was an option for insta credit card, and i have applied, i got this card still i was not aware it would be chargeable or not, but i got monthly statement there was they had charge 500 +14% s.tax. regarding this i do not want to this card, i mailed, called to them still i didn't get nothing balveer singh [protected] balveer.[protected]@gmail.com card no. [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pkras
from Thiruvananthapuram, Kerala
Report
Copy

ICICI Bank online payment failed

Address:Hyderabad, Andhra Pradesh

My name is Guttikonda Komali.Hyderabad, On 13/07/2015 I made online payment of Rs529.08 to TSSPDCL transaction number is Billdesk BIL/[protected] . But this payment Rs526 was not acknowledged by TSSPDCL .Kindly reverse this online payment Rs 529.08 to my ICICI Bank account[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi

I took the personal loan from the ICICI bank on 20th may 2015, History of the complaint maintioned below... i recieved the call rom ICICI bank excutive ( DSP third Party which disclosed after complaint to ICICI bank ) regarding the Personal Loan & She comitted the ROI 13.99 & processing Fee 1.5%. Behalf of all i handover all the document to their excutive & agreement copy ( In agreement copy ROI not Mentioned at the time of Sign,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Naveen Srikantaiah
from Bengaluru, Karnataka
Report
Copy

POSDEC Charges deduction

Address:Bangalore, Karnataka

Hi,
My account has twice deduction POSDEC CHG/03-06-15/3858/25ST3 and POSDEC CHG/03-06-15/3858/25ST3, which i am unaware of this deduction, My account had sufficient amount and I need a reason for this deduction from your bank.

Request you to reply and sort this Issue ASAP.

Response acknowledged

Thanks,
Naveen...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
thamizharasan k
from Kottayam, Kerala
Report
Copy

SMAB Chgs

Hi, I am having a salary bank account in ICICI pondichery my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shocked. My account has been debited by SMAB charges thrice in last 3 months.I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohanakarthick
from Bengaluru, Karnataka
Report
Copy

Wrong Email Id

I do not have any account in ICICI Bank, but I am getting transaction notification to my emailid mohana.[protected]@gmail.com . I guess it is someone else's account. The account number ends with xxxxxxxx2691. I complained about the same to the local branch office in ooty only to recieve a lethargic reply from the so called associate manager. I have already send a complaint to ICICI customer service, but no reply. Please take immediate action....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Darma Raju
from Hyderabad, Telangana
Report
Copy

Amount Deposition Pending Reg

Address:Warangal, Andhra Pradesh

Dear team,

I am tried to deposit the amount in deposit machine at warangal jpn road branch,

I am inserted the amount ( 500 x 172 = 86000 eighty six thousand rupees )in deposit machine, machine is taken the amount but not deposited to customer account and we received receipt from deposit machine, the receipt have machine is out of service, please contact branch manager.

Deposition date[protected]br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Santhanam Ragu
from Coimbatore, Tamil Nadu
Report
Copy

Payment has not been made

I have booked through internet booking of ICICI two tickets to Chennai from Bangalore by Double decker Scheduled to leave on 30 th of July. Money has been deducted from my Sb Account of ICICI bank. The money has been paid to IRCTC toward the cost of ticket fare. There was no response from ICICI authorities. ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
D.DESHAKUMAR
from Delhi, Delhi
Report
Copy

Fraud bank i ever seen

Address:Chennai, Tamil Nadu

Zero balance account but charging heavily. . . If customer is quite they will grab all your hard earned money. . .

My a / c no.[protected]
D. Deshakumar
Mob : [protected]

Icici bank recently charged me rs. 800 (Telling april month charges)

Now in june 23 2015 i took mini statement
23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
23 / 06 / 2015 debited posdec chg...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gaura85
from Nagpur, Maharashtra
Report
Copy

unauthorized auto debit transaction of an unknown origin.

Address:New Delhi, Delhi

On 15-Jul-2015, an unauthorized autodebit transaction has been made for amount 1573.04 from my icici account When I have contacted icici helpline, they first said that it is related to demat account. I have said that i do not have any demat account and for that matter i have not authorized autodebit for anything except for credit card on my icici account. Icici helpline person have said that he have contacted the demat department and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
karthik arun
Report
Copy

Balance detection

Address:Chennai, Tamil Nadu

30/05/2015 30/05/2015 SMAB Chgs APR15+Stax55.62 505.62 16/06/2015 16/06/2015 SMAB Chgs MAY15+Stax56.43 513.00 Some unknown misc charges. Rs. 505.62 and Rs. 513.00 in the month of may and june back to back. without any information how can they detect the money? I want the refund from them and I want to close my account with them. My Ac no:[protected] Name: Karthik J Bank: ICICI Branch: Chennai-Cenotaph Road...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kunkumuriarjun
from Bengaluru, Karnataka
Report
Copy

ICICI credit card application verfication process

Address:Bangalore, Karnataka

Hi Team,

I have applied ICICI Credit card .

Given 'passport' as ID proof and 'ICICI saving account number' as address proof.

Clearly I told to executive perosn do not consider passport as address proof because that is my old address.

But still executive person has taken old address for verification instead of current address.

Finally they rejected...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SANTOSH40
Report
Copy

Reforwarding of statement

Address:Belgaum, Karnataka

Dear Sir/Madam, As I have to produce the proof of payment or transaction detail at my ward school that an transaction has taken place with union bank in the month of Apr hence the same is required urgently. Please do the needful. My A/c No is[protected] Santosh Kumar Pathak Thanking You!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kranti324
from Bengaluru, Karnataka
Report
Copy

5 time deducted money from my bank account

Address:Bangalore, Karnataka

I have used 1 time my card for petrol
You have charged 5 time
Should i close my account or need to take some legal action ?

Kranti prakash singh[protected]


1 16 / 07 / 2015 posdec chg / 17 - 06 - 15 / 1979 / 25st3 dr. 28. 50
2 16 / 07 / 2015 posdec chg / 17 - 06 - 15 / 1979 / 25st3 dr. 28. 50
3 16 / 07 / 2015 posdec chg / 17 - 06 - 15 / 1979 / 25st3 dr. 28. 50
4 16...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
F
faijurIAS Amanulla
from Chennai, Tamil Nadu
Report
Copy

Credit Card Number 4375510364983004

Address:Coimbatore, Tamil Nadu

I have taken cash in loan using my Credit card, My loan amount has been approved jun 5 itself but there are lot of discrepancies for delivering dd to my hand . i have spoken to customer care services regarding this, but my problem not resolved finally i got dd in my hand as on 23 Jun the same day My first month EMI also started . My concerns here i am getting DD in my hand 23rd Jun 11.30 AM IST . How can i pay the same day first month EMI,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bangaram08
from Hyderabad, Telangana
Report
Copy

never applied any loan but in CIBIL it is showing 2 wheeler loan

Address:Hyderabad, Andhra Pradesh

I never applied for any loan until last month. recently i applied for a Personnel loan with ICICI BNAK and HDFC BANK and after submitting the all required documents, Bank people were saying i applied for 2 Wheeler loan in 2010, i never ever applied for any loan until last month. Appreciate if you could help me on this....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy