ICICI Bank Complaints & Reviews

I had policy with icici. No. 11186239. When i called customer care to tell me the procedure for surrendering the policy, after too many holds and passiing of the lines finally they said send a mail to [protected]@iciciprulide.Com. Despite of many mail correspondence through my regisetered e mail id, nobody is responding. And surprise is that, monthly i get mail from icici prulife for my policy's nav. Its all discouragiing.

My self Hiralal K. Patil. I have deposited total money amount of Rs.31150 for the recruitment of ICICI Bank for the post of back office assistance but for more requirement of money I ignore for that job. Your agents Ms. Riya Malhotra and ICICI Babk HR Mr. Aditya Roy randomaly their contact no. are [protected] and [protected]. I had deposited money in Axis Bank account no.[protected] with account name: Shine Info Services. I add only to sleeps of deposited money. I have another also. Plese, find out them and refund my money to me as fast as possible.

Today ie on[protected]three) fraud tansactions were made on my credit card. customerservice numbers were not useful as they say exeeded the time alowed timelimit while giving the details asked for by them or exeeded the number of attempts. is it the way of customer service in emergency conditions also. do they think we are playing with them in such emergency. in their website there is no emailaddress for customer care / service this is the state of affair in serious conditions also. g v raghavarao [protected]@yahoo.co.in

Dear ICICI Team, This is to inform you, I am Aananth ( Anaanth in Account Name), a Saving Bank Account holder No[protected] had Applied for an New ATM card (Due to Lost my Card) on 24 Aug'15 at ICICI Ravipuram, Cochin ( kerala) Branch. I had Meet Mr.Tony (Deputy Branch Manager) & Ms.shanthi ( CSM), advised to submit the Application & assured the New ATM Card will be Arranged Within One Week (Max).there after frequent followup was done with Mr.Tony for the status regularly after 02 Days intervals, but there was no positive reply & was told that the New ATM is in Transit from your Home branch ( Poonamalle) and will be updated to you personally on Call.which was given on the form, but all was in vain .Now again after frequent visit to Ravipuram, Cochin Branch, One Of the Staff told the Application form was not Reachable &again we need to fill up a fresh Application Form. but i am not ready Re-submit the Application form Since Already 20 Days Over. I am not Wait More Again 20 days.as you can understand our pathetic condition & frequent follow-ups to run hitherto was in vain with ICICI Ravipuram, Cochin(Kerala) branch feedback very poor & unsatisfactory, also heavy loss of time & money … if possible Please Send the New ATM Card to below Address Aananth.M TVS ELECTRONICS LTD, hTC Service Centre, Door No: 39/4113, Ground Floor, Sky Bright Building, M.G.Road, Near Kanoos Theatre, Ravipuram, Kochi.

Hi Team, I tried contacting ICICI bank via customer care but its of no use. My name is Sonal Jaiswal and i had been given a ICICI credit card by ICICI bank two months back saying that you are the employee of Zensar Technology LTD so this card is free for you and also took my documents. I have not used the card yet but still they are sending me the reminder msgs to pay the bill of Rs 1169.06 but as i have not used my credit card any time so why would i pay. I think they have fraud me, please look into this case with high priority. Thanks & Regards, Sonal Jaiswal [protected]

I am Satish Sankeshwari opened my Salary account with ICICI Bank on 5th August but till date it didn't get activated I already 5-6 times contacted that sales executive every time he says that it will take another 10 days our back office people need more time. So help me out from this problem.
Name: Satish Sankeshwari
Ac no:[protected]
Branch: R.T.NAGAR Banglore

My name is Maninder Deep Singh who currently have Salary account and active Personal Loan with ICICI bank (LPGUR[protected]). I am raising my voice to you so that you could look onto this matter and get this resolved. Now let me give you an insight of the story. I applied for the TOP UP (Personal loan) online on the 24th Aug and i was informed by your bank that the loan have been approved for 5.70 lacs for 5 years and i will be paying EMI of Rs. 14, 123/month, but the catch is no one even came to collect the documents but my CIBIL report was pulled up. Then as no one turned up to pick up the documents, So I walked up to nearest ICICI bank to Re-Apply . I was assured that on the basis of your salary you are entitled to get 6 Lacs TOP UP amount for 5 years(Ref no :[protected]. I told them that right now i have an active PL with HDFC bank of 1 Lacs and 1 Consumer Durable loan which i was told no problem with that if you want with the loan amount you would get that these existing loan cancelled (this is what my intentions were). The following day i got a call from Chandni who informed me that she is a (CREDIT MANAGER) and Congratulated to me the loan is been approved someone would come to pick up the cheques but it’s been 2 days no one came. Today when i called your Phone Banking, Executive told me that the Loan is cancelled. And THANKS TO YOU GUYS my creditability has now gone for a TOSS.

In last 5 days I have been getting calls from Recovery agent (a lady who does not have basic decency) for almost 30-40 times in an hour. Calls i am getting from [protected] [protected] This is happening for no fault of mine as I have no old outstanding with them as I am regular EMI payer. This is for someone else who happens to be in my team and has taken a loan and there is some dispute going on. Just because of this, I am being shamelessly harassed by the bank. This is horrible and ridiculous. I want this to be stopped ASAP by bank and a written apology to be given by the bank.

Greetings,

I've applied for a credit card on 09 August, 2015. On there after i got verification calls, eligibility calls and finally a conformation call. But after all this clearance still i cant find my credit card status or any process n same.

Which is very unsatisfied and unprofessional from reputed bank like icici bank. Although i request to take a concern on my application further and let me know what going on with my application on credit card.

Please find the below application number.

Application No:[protected]

Wish to see a quick and positive response from icici bank authorities.

U can reach me on
+91 [protected] or [protected]@gmail.com

Regards,
Rohit Kendre.

This is in regards to a loan that the bank claims my husband took from them in year 2007. I have been married to him since 2010 and have no clue of any such loan . He is now settled abroad and we do not have a very healthy relation. I instead am solely managing my house and my 4 year old's expenses. The recovery agents every now and then call and use abusive and derogatory language to arm twist me into paying on behalf of my husband. My husband on the other hand claims he has no such loan and he wants me not to get involved in the same. I have several times informed the recovery agents of the same and have saved my husband's contact details with them as well so that they correspond with them directly. But these agents keep calling my collegues and relatives and spread a bad word against me, my character and work ethics . Yesterday they crossed all limits and called my employer, they told her that I have 6 to 7 loans on my head and I have been terminated from all my previous jobs and on this ground I shoukd be terminated from this job as well. I am distraught as this is the only source of income and none of the above allegations are true. If i loose my job because of this will the bank pay my bills?? How dare a bank give authority to their recovery agents like Pratap and Richa to spread rumors and stake someone's job and that too when this someone is not even the one bank gave the loan to ?? I want immediate action to be taken against these agents, I have also filed a complaint in 1091 helpline for the same. Kindly suggest what else can I do to safeguard my integrity from these goons. Pratap - [protected] / [protected] Richa - [protected] Mitali [protected]@gmail.com

Icici bank credit card recovery agent.use rough abusive languages .third time i have sent them mail.first time they made threaten call to me and my brother, and sd they gonna threaten my father.second threaten call sd they gonna come home for bad.yesterday they called my cusion .i m in hospital suffring dangue.n agent sd deepak mar gya kya? n all.

I applied for icici bank credit card, After approval i got follwoing mail below from ICICI bank.

Dear Customer,
Greetings from ICICI Bank.
We wish to inform you that Credit Card for your ICICI Bank Account XX0001 has been sent through Blue Dart Courier, AWB [protected] on 22-AUG-15.
Now you can track your deliverable status at http://mobile.icicibank.com/iTrack.html
Sincerely,
Customer Service Team
ICICI Bank Limited.
This is an auto generated e-mail. Please do not reply.

On 08/09/2015 when i cheched status through iTrack it was undelivered and returned to bank. when i called Blue dart customer care they told that consignee was not available that is why it was returned to bank. Whom they tried to deliver i dont know because i never got any call from blue dart regarding this.

When i tried to contact icici bank customer care they asked for credit card number which u do not know.

so plese try to get solve this problem ASAP, otherwise if any incident will happen from my credit card then who will be responsible for this.
Name- Sunil Kumar
Blue Dart Courier, AWB [protected]
Contact- [protected]
email- sunil.[protected]@metaoption.com

Above mentioned amount had been debited from my account no.[protected] on 5/6/15 by an anonymous person. he called me and ask me my account details but i didnt provide my one time password and ATM pin to that person, despite of that amount had been stolen from my account.

HI ICICI, I don't know why you have deducted 342.00/- from my account unnecessarily with out any prior intimation, It is a corporate salary account and it is of free cost but don't know what does it mean, you have deucted the amount of 342/-, Please do refund my money ASAP. Else will be closing the account immediately. I lost trust in the ICICI bank. Already i have dropped the mail to customer care. Sincerely, SureshAluru

Hi, I'm Nirupa, holding an ICICI Savings A/c[protected], Koramagala Branch. My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying their policy changes, if any. ICICI bank is simply debiting amount from my account. I get monthly statements and other promotional emails, but I have never got any information about the policy changes. ICICI bank is strictly not following the guidelines mentioned by RBI. RBI stated that banks will have to notify consumers clearly through SMS, email or letter about the fall in MAB. So far no means was used to communicate the same. Please find the below details for all the transactions made by bank. I tried to get reach customer care number[protected] but failed. [protected] SMAB Chgs JUN15+Stax63.00 513.00 [protected] SMAB Chgs JUL15+Stax63.00 513.00 Please take some action against this bank for not complying RBI standards / guidelines. Regards, Nirupa

MyAccount no.[protected]. Rs.11, 000 deducted from my above mentioned account for not maintaining monthly balance. This is not ridiculous & not acceptable. Frustrated on ICICI charges. Please help me to refund the amount back to my account.

Please provide my credit card as it was dispatched on august i dnt know where it is neither i am able to track that. i am getting the statements how to pay that . i already request for a call to icici but no response . the case is critical for me. no icici person has idea what to do in this case they are giving me no. and no. ny saying to call on that no. but still no response. please resolve the problem ASAP REGARDS HIMANI [protected]

My two wheeler loan account number is: LTBNG[protected]. In the year 2005, the collection department came to me and collected and amount 43, 443/- saying this will close the loan and the NOC will be sent to me. I didn't receive any NOC. I moved out of country and now based in Kolkata and I cannot go to bangalore so could not find a way to collect the NOC. Surprisingly, I got a call again in 2012 saying I have pending amount to pay for the loan closure and have to pay 6112/- and then the NOC will be sent. I clearly mentioned them that I cannot collect the NOC from Bangalore. Both the payment receipts are attached for your reference. I have not received the NOC yet and will now move to consumer court as out of surprise I see that you have put this in CIBIL. Please find the sanpshot from the cibil report below: I want this to be remove immediately and need an immediate response from your end along with the soft copy of my NOC.

Hi team, i have a icici salary account in ph road branch, my card no: [protected]. I check my account balance using in icici atm in last week[protected] its shows your atm card is blocked, every time i did correct pin number only, but i got the same error message, am not sure my issue is happen, so please kindly do the needful.

Dear Sir I applied for car Loan on 16th August, 2015, now my loan also passed from one week and my margin money also deducted from my Account. Bank employees told me that they will pass my loan only in two days and give me demand draft as I am taking car from CSD Canteen. I also broke my Fixed deposit amount of 150000 which was completed on 30th August, but they tell me to deposit margin money soon and I do it by breaking my F.D. and now they are telling that the loan has been passed last month, so we should require another approval of this month. I fulfill all requirement of the bank by broking F.D. I also get loss about Rs.5000 but now the situation is that I can not understand when I will get demand draft. They also told me for processing fee of Rs. 1000 and now they have deducted Rs.2000 as I give them six blank cheque and they now also telling to give one cheque. Please help me and do the needful. Thanks. Regards, Satbir Singh Mob. [protected]