Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14252
Unresolved
9363
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 867

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manish Jain 26
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dint received the goods ordered

Address:Thane, Maharashtra

I had ordered a Provogue watch from the link offered by ICICI Bank. I made the payment online but 04/06/2015 till date the Order is shown as under dispatch but not delivered. i tries to contact Provogue several times but no response is there from their end. I am customer of ICICI Bank from last 3 Year. this is the worst experience i had faced. After reading all the comment on the website i think ICICI and Provogue are cheating their customer. kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vikrantsingh_1982
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DP Charges Deduction

Address:Gautam Buddh Nagar, Uttar Pradesh

I am using icici bank ac from last 3 years when it was opened the icici representative told me that acc. is free and no charges will apply in future as i was not interested to hold it but the representative force me to keep that acc so i fill form for Demat acc. but every year am paying for that acc i want to remove that acc but icici bank have some branches from where it can be disconnect its totally fraud.well i am not using that acc personally...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Gurgaon, Haryana

Dear All, Please note i do have an saving account with ICICI bank since last 10 yrs with account no[protected] and also holding the CORAL credit card. There was an dispute for small transaction held and i have written to icici bank and launched the complaint . No one replied to me and after 3 months they have debited my saving account with all of interest cured as 16885.00 as the matter was not settles by both parties. I am very...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
AMBARISH KAR
from Mumbai, Maharashtra
Report
Copy

No response from ICICI bank after submitting documents

Address:Bangalore, Karnataka

Application ID: S[protected] Hi Sir, w r t above credit card application number. In the month of May around 24th of May i got call from Chaitra ([protected]) from ICICI MG ROAD Branch for offering a credit card. I clearly told her that my Cibil Score is 743. Still she told me that your online applicaion is approved and I am eligible to get a card based on my cibil score. next day for address proof I literally fought with my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chiragshah15490
from Dahod, Gujarat
Report
Copy

For a job regarding

Address:Dahod, Gujarat

Dear sir/mam I was give the interview in 27th February 2015 for dahod icici bank as a front desk officer. I was shortlisted for this post but no any official mail nd call from the hr department, i visited on dahod branch every 3 days for a job confirmation, nd the BM and DBM every time rply i m selected nd shortly received the call later offer latter.after interview complete 3 and half month no any satisfied answer by all.i m sooooo frustrated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gogawale
from Pune, Maharashtra
Report
Copy

Credit card status Application No.W110100950952

Address:Pune, Maharashtra

Hi, I've applied for a credit card four weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. thanks Regards, Kailas gogawale [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashok kumar jaiswara
from kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reliving Letter

Address:Kolkata, West Bengal

Dear sir, I was worked in icici bank may 2012 to April 2015. But I haven't received my reliving letter. Please send me relieving letter in my personal mail id ashok.[protected]@yahoo.co.in Kindly do the needful. Regards Ashok kumar jaiswara Emp id-.246483 Kolkata...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
CHINT2
from Visakhapatnam, Andhra Pradesh
Report
Copy

Wrongly charged on credit card bill payment

Address:Vadodara, Gujarat

I have valuable customer last 10yrs and having lifetime free credit card of ICICI. I received wrong charge applied on my credit card bill as shown below, Credit card statement between 28th April to 28th May 2015, transaction showed... 07/05/2015 Rewards Redemption Handling Fee Rs. 99.00 07/05/2015 Service Tax Rs 12.24 I was already complaint at icici through mail and it's complaint no. SR[protected] at dated 10th June 2015. With reference...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
teji7890
from Delhi, Delhi
Report
Copy

ICICI Bank created CIBIL Problem for us.

Address:Yamuna Nagar, Haryana

Dear Sirs, We are very much upset due to a mistake done by us and which also misguided by the ICICI Bank's concerned person. We had a loan from ICICI Bank of 2 lac on the name of my father Mr Arjun Singh Vig. It was taken in 2007-08. We paid fully principal Amount but Additinal interest and cheque bouncing charges were waive off. We are in huge trouble because due to this waive off thing of just Rs 7000 (Approx), our CIBIL is showing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thomaschacko
from Bareilly, Uttar Pradesh
Report
Copy

No intimation of credit card application status

Address:Chandigarh, Chandigarh

I had applied for a credit card, ICICI credit card application No: N[protected]/[protected]. There was no news about the card and when I traced the young man who took my application he said that the company received a message that the process was not completed with reason as CIBIL not found. I had taken a ICICI home loan in 2010 and recently foreclosed it this Mar 2015. I am surprised that a company of this stature does not adequately...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kailash Shrivastava
from Chhatarpur, Madhya Pradesh
Report
Copy

poor customer services

Address:Tikamgarh, Madhya Pradesh

I visited ICICI bank on 10.6.2015 and on 11.06.2015 branch Tikamgarh, MP, for collecting the amount of my recurring account. Both time I was told that due to server problem your transactions can not be completed.This is not for the first time.I seen mis management at several time.Poor sitting arrangement at branch for customer, dirty chairs, insufficient space compelled me to make a complain against the branch Kindly look into the matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Vadodara, Gujarat

Dear ICICI Bank, With reference to above subject, My father recently opened new Saving Account (Account No.[protected]. He got a call from Mr Ramesh Agarwal on 8th June, 2015 claiming himself to be calling from Mumbai office. He told this call is for verification of New Saving Account. My father is a senior citizen. He was asked debit card number, cvv number, Alphates and numbers which are behind the debit card. Being new to this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kirtesh Bhatt
from Delhi, Delhi
Report
Copy

Poor Services

Address:Indore, Madhya Pradesh

Dear Team, i am very disappoint from your service.Sorry to say but i have another bank credit card but his services very good comparatively yours .I apply for new credit card in your bank before 15 days, still i am not receive any information from your side..if i try to contact your executive all are play with me like as passing the boll.FI dome at my office and my home but still i am waiting for results. if you are not able to provide...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bir.singh
from Mohali, Punjab
Report
Copy

unethical behaviour in the branch phase 10 mohali

Address:Mohali, Punjab

Sir I want to lodge a complaint against your branch employee for unethical behavior. Sir today 11:00 am in the morning I went to bank for depositing of cash 5 lac. I stand in a Que when my turn came teller of the branch started to collect cash from others customer when i requested her to free myself 1st because it was my turn then she shouted on me and said it is huge cash i will take it in bulk. Then I approach to bank complaint desks there...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shankerkumarjha
Report
Copy

Respond to query

Please be kind enough to reply my queries regarding loan account number LBRNI[protected] (NRI home loan). My email id is [protected]@gmail.com. The queries are no response from customer care in spite of various repeated mails regarding the following: 1. Deposit of cheques, can it be done in your Singapore branch, 2. Onilne logging in problems sent via mails along with the screen shots. 3. Interest are being charged much before the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I am a credit card holder of ICICI bank. Card no:[protected] Have been facing a lot of Harassment from you guys lately. I had been recieiving calls from your executives for my credit card overdue. All calls have pathetic ways at which your agents talked to me. Regarding the overdue I had been sending several mails and talked to your executives to waive off the late payment charges, etc. (All records are with me). However,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vandana srirangam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating on foreign currency exchange rate

Address:Bangalore, Karnataka

Recently, I did a transfer on 13, 000 US dollars to my India ICICI bank account. I simply chose ICICI because it has been my primary bank account for ten years and I trusted the indicative exchange rate that was put up on their website. The transaction was initiated on May 12th and after a lot of email exchange with ICICI (they needed some clarifications regarding purpose of remittance and were totally dragging it), it was credited on...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Pune, Maharashtra

Hi, My name is Ahmad Nadeem Sayyad and I was using a Credit card of ICICI Coral. My Card no is [protected]. Due to some problem in my married life my wife and her family members are not allowing me to enter my own home. Our dispute is in court. Because of this family matter i am completely financially disturbed and i was not able to make a credit card payment which i want to do after sometime. Now the bad part of the story is your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parul007
Report
Copy

Need reliving letter

Address:New Delhi, Delhi

I am an ex employee of ICICI bank, i had left my job in Oct 2009, after that i had requested many time for reliving letter from icici bank but no response. Now i am getting Job opportunities from other banks but they are asking reliving letter from icici bank. so pls help me......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
monalisha
from Mumbai, Maharashtra
Report
Copy

RELIEVING LETTER

Dear icici team I was worked in ICICI Bank from march 21, 2013 to 30october, 2013 I have resigned the job through online due to my family problem. Kindly provide me the relieving order and experience letter as i got selected for kotak mahindra, and i need to submit my relieving letter. My employee id - 265395 Please do the needful at the earliest. Regards, Monalisha Das...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy