ICICI Bank Complaints & Reviews

Hello, I am following from last one one moth for refund in ICICI bank as they deducted Rs.1799 from my account without my knowledge regarding some card protection plan. Without my confirmation the deducted my money and now they are not responding to my complaint. Please help.

Hello, This is Sreekanth Karnati, demat account no. [protected]. While signing the documents for my salary account the customer executive told me that I need to mandatorily sign the documents for this demat and if I dont use it, automatically it gets closed. So I had left with no other option to sign. Still you have sent me an email with the demat account statement and the charges for the next year and I contacted the bank and they told me that the charges are applicable only if I wish to continue the services. So I told them that I don't want to continue and they have taken a request to close the demat account in Jayanagar 3rd block branch, Bangalore on 20th June 2015. I told them many times that it is clearly written in the statement that the charges are for the next year i.e.[protected] and it is clearly written in the statement as AMC charges for the period May-15 to June-16. They are not supposed to debit the amount from my account. But they did. This is very unfair. I think my account is closed now. Please revert my money back. Thanks!

Hii, This side is Minakshi Lama . I am not satisfied with the service, i tried to contact to the customer care several times . And also i told the problem to the customer service but there is no response, they told me that they will call me back but they never contact me please try to understand i want you all to help me as soon as possible acc.no.[protected] Ph . no- [protected]

I have raised a complaint on fraud transactions happened on May 20th. Service Request(SR) No:SR[protected] Since then its been in OPEN status only. Its been more than one and half a month.On my SR a reversal request was also raised on May 28th but even then I have not received back my amount. Still customer care executives are saying that it would take more time. I pity on ICICI bank for such a poor service at its customers.I doubt on whether to continue with ICICI as there is no security at all and no fast service. I would like to know clear explanation on what is the delay in crediting the amount and would want to receive the amount ASAP. My view on ICICI : *************************************************** Never ever go for ICICI bank to save your money. ***************************************************

Dear Sir, I have ordered Provogue watch couple of days ago and status is shown completed but shipping provider is uddated as :SELF with tracking no:AXSELFN06675 . I cound not find any such service provider. I tried to call/write to provogue custmor care but noboday responded. Kindly look into matter.

I have single account in ICICI BANK AS SAVING ACCOUNT, NEVER APPLY OR USE DEMAT SERVICES IN ICICI bank. When I checked my bank transactions and I found that there is one debit transaction 56420591 DP CHGS TILL MAY-15'---- INR 684.00'. Last 4 years I am using ICICI bank services along with complete net banking but Demat account services never apply nor use, and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. So this is fraud from bank side I will not tolerate, this is completely unacceptable and please refund my amount. My phone number is [protected]

Hello! This draft is in reference to my ICICI Credit Card No: [protected]. The card was issued by the said bank in 2007, with a Credit Limit of 27, 000. I have been receiving a several calls from a collection agency and the Caller has identified his name as Vijay Yadav. The calls are received from the following numbers[protected]XX) series &[protected]XX series) I was genuinely wanting to settle the dues towards my credit card and was working towards it. However the collection agency that has been calling has shown unethical behaviour towards my family members during several conversations with my family members. Below are some of the transcripts from the conversation that he has had with my Mother. 1) It seems he will kidnapped my wife for ransom and will only return her once the dues are paid back. 2) He will create a nuisance at her work place and make sure that she looses her job, if we do not pay 3) He had been calling my wife several times during the day using illicit language. Having said, i have now lost my interest in talking to this 3rd parties and I have blocked all incoming calls from these numbers. I would like to be contacted directly by the bank if any settlement has to happen on the above account. I am writing this draft as I was not sure that "ICICI BANK" is aware of the situation here and actions taken by these so called collection agents, who have the audacity to tell us that they are working directly for the bank and their actions are justified and approved by the bank. I'd like a representative from the bank to look into this and get back to me with possible solutions, which can be resolved amicably. Me or my family do not wish to be contacted by the collection agents ever. We have already filed a NC with the local police station against the goons indicating that any physical injury to me or my family 'ICICI Bank" and its collection agency is responsible for it. Kind Regards!!

Dear Sir I was holding your bank Platinum credit card No. [protected] Card expired on 02 / 2015 Last transction done Of Rs.1330/- on 06/10/2013 Total out standing was Rs. 3982/- Cheque payment done of Rs. 3950/- on 11/12/2013 with outstanding of Rs. 31.64 At present I am not holding any of credit card of your bank All of sudden your call center person called me said that Rs.7890/- for the transction done on 22/12/2014. self informed them that at present I do not hold any credit card of your bank and not done amy transction of such further requested to provide the details, but this was not done. After some time they have send one of your person with eough statment which showing all the details of above said transctions, but about the transction done on 22/12/2014 as mentioned above. It was only mentioned that "payU MUMBA" which was not understandable. Coutinous follow up is being done by your person but not giving the clarity this is very much painfull to me and creating bad image of your bank. Kindly investigate the matter at your end. Regards Ghare

Dear sir,
I would like to bring to your kind notice that i am the customer of icici savings bank and credit card user for past 4 years. I have posted one complaint on29th june 2015 stating that credit card settlement. Daily i am calling for settlement, till now i didn’t get any calls regarding settlement. And from 27th june 2015, daily 2 to 5 recovery agents are coming to my home and asking to pay the credit card bill and saying that 6th july is last date for your case. Am calling for settlement of the credit card again why this recovery agents are asking to pay the bills.
Guys, if any body come to my home and asking to pay any credit card bill without settlement, am going to raise police complaint on icici bank


Regards,

Vikram

This is to Bring To Your Urgent Notice that Iam Not Able to Proceed with TRENDIN DISCOUNT COUPONS which I had Recieved as a part of Compliment from ICICI CREDIT CARDS. I have Informed the same to Your Cuctomer care officer Mr.Ajay . During the Transaction, the session was Expired and I think the transaction disconnected in Between .. This happened Twice while using the Discount Coupon( both having the same Number) . While Trying to Proceed the Third time, the Discount column was featuring as REACHED THE MAX LIMIT, whereas I haven't done any purchase . I confirmed with your customer care officer that My Two Discount cards is Untouched. He advised me to Clear the cookies in the system and try it again, but Still the Message was same. Please do the Needful Urgently since it is valid upto 30/ 6/ 2015. But now they are telling that since I tried twice, coupon number will be inactive and can't rectify even if I don't buy . Icici people tells That I can proceed but the story remains the same. Regards, Arun.K.Sasi Mob: [protected] Email : [protected]@yahoo.com Trichur Kerala 680003

I am(Deepak Grover) an account holder of ICICI bank for about 1 year 5 months. When I was shopping online on Flipkart and when i went on page of payment mmode it showed payment declined, i again tried twice but the error came out was same. Then i went to ATM and checked my balance on 29 June2015 and it was showing totally unexpected. Then I went to my personal banking website and checked for the reason. Then I saw a charge of 505.62 rupees in the name of SMAB Chgs-May15+Stax 55.62 dated 30 May, 2015 and 125.96 rupees in the name of SMAB Chgs-May15+Stax 13.85 dated 16 June, 2015. My account no is[protected] contact no- [protected] email [protected]@gmail.com.

Dear Sir,

I would like to bring to your kind notice that I am the customer of ICICI Savings Bank and Credit Card user for past 10 years.

I have received credit card statement[protected] for the payment due 14957 rs. with due date[protected].

I have made payment on[protected] Rs 2833. and remaining balance 12144 to be paid.But unfortunately I have made this payment on[protected] around 15.00 Hrs.

After this payment, recovery agent is came to my house around 17.00 hrs and he shouted on my mother and sister regarding the payment.I have informed that payment already made through online.And he is not listening my words and he tortured my mother by shouting. How he will make payment through online .He shouting and saying that he has to pay by cash only .

Before this he called so many times and Harassed like anything.He is demanding to pay 70, 000 rs even my outstanding is 14958 Rs. And in fact he is not showing his identity card.

The recovery agent name is one Mr.Gopi.If anything is happened to my mother and my family that will be ICICI Bank & recovery agent Mr.Gopi is responsible.

I request to you to look following points :

1. After making payment through online .How come he is asking to pay. Even I requested him to check with the bank and come back .And how come I will pay cash even he is not showing his identity card etc.
2. He is demanding more than my outstanding payment.

He again threatened that if we will not pay by cash he will come and sit at my home even after payment made through online.Please see below mail confirming the receipt of payment from ICICI Bank.


Hence I request you to take immediate action on the above said,

Thanks and looking forward your help.

Hem Chander

I have an icici saving account. All of sudden i see 7 MAB(RS 393.26 each) charges on my account. I see bank applied charges for past years and month as well. I dont understand this. as per understanding these charges should not applied and reverted asap. Attaching details for charges.

My Pocket Card payment is declined on all website why ICICI bank making fraud with customers I uses this card for 1 time in this month on hdfc pos but in website, it is not working my payment not done and bank charges me full year fee of card 113INR I am attach the screenshot of my payment not done with website and also they provide me wrong printed card on my pocket apps valid from date is different than card printed on my pocket apps its 05-2015 and they give me on card 06/2015 what kind of fraud is this? I want go for consumer court if they not provide me sufficient answer. Regards Kamal Bhandari [protected]

I Mevilon Gonsalves (NRE ACC:[protected]had filed for the closure of my account from Goa(south Goa Cucolim branch). When i filed for a account clousue from cucolim branch, i was told i will recive my remaining balance by DEMAND DRAFT. On 21 May 2015, i recived my account clousure conformation email. Almost a month past after receiveing the conformatiom email, i have not recived my balance. I do a regular follow up with the cucolim branch, Goa, they also have nothing to say. Please look into the matter, Thank u. Mevilon Gonsalves House no:421 Baga, p.o velim Salcete Goa-403723 [protected]@gmail.com

This complaint is regarding the property papers of my residence which i given to icici as mortgage for my home loan (Lbchu[protected]).
​i closed my home loan on 13 june 2015.
I requested the bank to return my original property documents​.
​but bank is not giving back my property papers.
Why icici is not understanding the value of original property papers of a middle class family.​
​mam, i request you to please consider my problem .

I already registered a complaint by email on 13 june 2015.
Sr no.-sr[protected]
There is no response from icici they are just postponing my complaint to next 5 day.
The person-"ravi vaker​" is not even replying me. ​

​please help.​


Shobhachand bhojak
[protected]

ICICI bank charged me pocket card for rs. 113INR but not giving me with valid details here is misprint on card valid from date on my pocket apps it is showing 05-2015 but they give me pocket physical card with wrong print valid from date 06-2015. I traced this fraud when I go to create 3d secure pin they not accept my details. I call to customer care and they said your details are not matching with us and then I open my pocket apps and here is different valid up to date how irresponsible ICICI bank they are not care for customer and after that I checked my card for making transastions on Airtel.com for recharge my mobile, Mobikwik.com, flipkart.com and many more they declined my card what a fraud it is they are charged me full fee of card and give me wrong card printed and also I am not able to use my card on any indian website making transations. My card no. [protected] valid from 06-2015 that is wrong printed right on my pokcet apps 05-2015

hello this is punit mob no. [protected] i have applied for credit card in icici bank. they call the customer to apply for credit card. they collect the documents and never give any feedback about the application even after the customer calls him. they never give the correct information about the credit card criteria. they just say that, you are eligible for this card. then they collect document every time and nothing happens afterwords. they might be misusing the document.

Dear Sir, I, Dr .Sudeshna Mallik had opened two accounts at your phoolbagan branch, Kolkata (via service manager Monalisa) on 11.06.2015 one with my name jointly with my husband Dr.Salil Mallik( Ac.no. 000787 as documented in sms) and another with my minor son Shaunak Mallik(Ac.no.000801 as on sms) with Rs.20000 each( the same has already been withdrawn long back) and another Fixed deposit of Rs 100000(cheque dated 13.06.2015 vide cheque no.603051 drawn on SBBJ, Salt lake, Kolkata).But I am yet to receive any documents till date.The local bank is clueless about the issue.Inspite of informing my service manager regarding this issue there is no correspondence from her side. Please see to the matter and inform me at the earliest. With regards Dr.Sudeshna Mallik M-[protected] [protected]

Dear ICICI I have submitted Police copy to Mr. Murgan Mudaliyar Credit Card Collection Dept Heritage Building Ahmedabad. I have also updated customer care time to time about the incidence. Please remove lien from my salary account which is 9 years old. Regards, Rakesh Kumar Ahmedabad Tel : [protected]