ICICI Bank Complaints & Reviews

I dropped a cheque for my credit card payment before two days considering the due date i.e. is 8th every month. However, later on I was informed from your concerned call centre that the chaque should have been encashed by due date and thereafter, I was assured that such late payment Fee will be redeemed considering my request. But, till date that redemption was not allowed to me. Under such circumstances I earnestly request you to look into the matter and take whatever steps you deem fit to WAVE OFF the issue as early as possible. I had lodged a complain to the bank officer 72 hrs before, but they didn't respond. Credit Card no : [protected]

Hi ICICI team, I have an ICICI account bearing A/C no.[protected]. Today i learnt that 5 unauthorized deductions has been made under the code ATMDEC CHG and 1 under POSDEC CHG of 28.50 each that makes 171 Rs. which is fully unacceptable and illegal. (Altogether 6 deductions). I don't want to know why and how of these deductions. I pretty much know about the silly statement. It doesn't really matter if it's in terms of crores or a paise because they are still an anauthorised deductions. Please do kindly address to this issue at the earliest convenience. I'd be grareful. Contact details: [protected] [protected]@gmail.com

I am having account in icici bank- ac no[protected], my name is sharan, I have been always getting calls from icici bank for some person called navneet . the person called me again today at 11:13 am from no +[protected]. The lady was very rude and had no manners to speak. I want the call made to me to be stopped immediately and action to be taken against that lady

respected sir, recently i have opened a salary account in icici bank and they have given cheque book debit card etc.., and i got a messages that the account has been activated, but i went to atm centre to check that the card is activated or not for the first time itself it shows the card has been blocked please contact your nearest branch, is that problem? please help and my phone number is [protected] please help

Somebody is withdrawal 1 lac 70 thousand from my account[protected] within 3 days, its how can possible when I have my debit card along with me, that guy change my register mobile no also n I didn't get any mail also.nobody help us me in this case.bank told me wait for 45 days n police is not giving any response

Dear sir,
As my home loan with icici since 4 & 1/2 years & i regular pay emi also.
So i applied for top up loan on my home loan & given all documents to bank person also some one visited my home 2-3 time for some information & for photos of home after that on 26th june'15 i got sms on my mobile which mention dear customer thank you for choosing icici bank mortgage loan .Your appn no is 64325177 but after 15 days i am not getting any phone call from bank & when i tried to contact through your authorised representative he said your loan is rejected.
So kindly provide me detail status for my loan process & if rejected then give valid reason as i am regular users of icici bank without any history of cheque bounce.
Kindly do needful.
Regards!
Digant jani
[protected]

Dear sir, I made bus ticket booked on 3-7-15 but transaction failed and money deducted from my ICICI account, and bus ticket was not booked. And massage from PayTM that your bank not authorized translation but my money deducted from my bank. Msg received for that transaction. Now ICICI and PayTM not responding for this. So from where I collect my money? Please help...

Amount of 28.5 Rs has been deducted from my bank account in the name of Decline of transaction at other bank ATMs or point of sale (POS) due to insufficient balance in the account. I called customer care on Maharashtra: [protected] on 10 Jun-2015 regarding the issue. The customer care representative couldn't give me the explanation why I am being charged after 11 days, instead told me that this is system generated deduction. He told me that he would transfer a call to his senior but he cut the call. Why the amount had not been deducted after so long when the customer wouldn't even remember whether he had made a wrong transaction or not. When I tried to call the customer care again, my call was declined as I had crossed my maximum attempts for a day which was only one. This is a loot from ICICI. following are my account and transaction details. Account number:[protected] Date of deduction: 10-Jun-2015 Amount of deduction: 28.5 Rs Tranaction remarks: ATMDEC CHG/29-06-15/0930/25ST3 Email ID: [protected]@gmail.com

Dear Sir, Last month, last week I went to your Prabhadevi Branch, Mumbai-400028 regarding issuing of Bank Pass Book and your Prabhadevi Branch has informed me that insufficient stock of pass book and asked me to give Aadhaar Photocopy and informed will send by courier. I regret to inform you that so far I have not received any Bank Pass Book after 15 years my S/B account with you. All other ICICI Bank in Mumbai having passbook except Prabhadevi Branch. I met one lady that day she was Branch Manager but she has also not taken any action so far. I do not know out of stock means what as informed by Prabhadevi Branch Manager. I request you to kindly arrange to send Bank Pass Book at my Statement address. Hope you will do the needful today. Best Regards, Srinivas Macha S/B No.[protected] Mobile : [protected]

प्रिय सर,
निवेदन यह है की मेने अपने अकाउंट में तारीख २६ - ०६ - २०१५ को 3००० / - हजार रुपए जमा किये थे लेकिन वह गलती से किसी और के अकाउंट में जमा हो गए है इसी की शिकायत मैंने अपनी शाखा मे शिकायत दी है पर अभी तक उसका कोई जबाब नहीं मिला है और वह कहते है की हम कुछ नही कर सकते। अतः आपसे निवेदन है कि आप मेरी सहायता करे ! आपकी अति कृपा होगी
धन्यवाद

प्रिय सर,
निवेदन यह है की मेने अपने अकाउंट में तारीख २६-०६-२०१५ को ९०००/-हजार रुपए जमा किये थे लेकिन वह गलती से किसी और के अकाउंट में जमा हो गए है इसी की शिकायत मैंने अपनी शाखा मे शिकायत दी है पर अभी तक उसका कोई जबाब नहीं मिला है और वह कहते है की हम कुछ नही कर सकते। अतः आपसे निवेदन है कि आप मेरी सहायता करे ! आपकी अति कृपा होगी
धन्यवाद

I have a salary account at icici bank, salkia branch, 123, g.T. Road, howrah-711106, west bengal. The bank deducted rs. 897.76 from my account on 21.02.2015 without any information. I had contact to icici customer care on 22.02.2015, they suggest me to visit my home branch to solve this problem. I had visited 4 to 5 times to my home branch. Also i have contact so many times to branch over telephone. But till today they have not return my money back.

* n.B.: i want my money back with interest as soon as possible.

I have a Home loan with ICICI Bank "Khayal aapka". Recently, I got a letter from ICICI bank regarding my Loan account : " LBNMU[protected]", for the revised Interest rates as my loan is under floating Interest scheme. It was a long awaited letter as the interest rates across the banking sector has been decreased. I got the letter stating that the Interest rates have been decreased by 0.25% P.A. Little, I knew that my joy will not be long lasting. When I went through the letter, it was stated that the benefit was provided to me in the form of decreasing the tenure of the loan, which is not beneficial as in the later stage if the interest rates are increased that the tenure/EMI will be increased back. Whenever there is a hike in Interest rates, the bank increase the EMI, but why is not the same if the Interest rates are decreased. I want the EMI to be decreased and not the tenure for the same. Pradeep Singh Negi.

I have purchased from AMAY INDIA ENTP. on[protected] amount Rs 4003 paid through Central Bank of India visa card no.[protected]. but I got the slip showing the tranx. is failed and the money Rs4003 is debitted from my account no.[protected] of Central Bank of India Indian Rayon Branch Rishra 712249 W.B.I made a complaint through the above branch but till now I did not get back my money in my account.

Hello

I am arijit mitra. I am fed up with icici account my money manger. I haven't subscribed never ever to my money service but still annual fee for july15- jun16 342.00 rupees got deducted without any prior notice and any number of calls to customer care didn't help. Most annoyingly i can't even find 'unsubscribe' in the my money console.I really got pissed off.Please unsubscribe me from my money service and pay back my money.

Details: 09/07/2015 bil/[protected]/mm annual fee jul15-jun16/169708

Thanks & regards,
[protected][protected][protected]
Arijit mitra

On 09.07.2015 ar 20.15 hrs, While ordering books from Flipcart using my Debit card for Savings A/c no.[protected], I received OTP by SMS on registered cellNo.[protected]. But I could not generate/ use 3D security code. So i tried the other option, but it was also not seceessful. In the mean time at 20.36 hrs I received A SMS sayingdue to security reasons my ICICI debit card was blocked from3D secure online transaction on 0907, requesting to call custemer care. Contacting custemer care on my registered cell no was tried but the process could not be completed even after many trials. kindly releae the block on my debit card.

I have used my ICICI Debit Card at HP Petrol pump, ahmedabad and without any information... I got the surcharge of 11.40 on the amount of Rs.300 petrol. How somebody can charge me for using my own moeny ? Please refund my money. Here is the transaction remark in my online statement for surcharge Surcharge Dt:02/07/15 MCC 5541 Here is the transaction remark in my online statement for fuel purchase IPS/SUPER SERVI/[protected]/0

sir/ mam mara naam nisha ac no[protected] apka bank ki bhiwani branch main hai mara account pa bank na hold lga rakha hai jiska koi karan mara smj main nahi aa raha main bank manajar sa bhi kai bar mil chuki hu vo na toh mari problem sun raha hai na hi koi dicijan da raha hai sir main apka bank main chakar lga ka prasan ho chuki hu so plz help me mara account band krka mara paisa dana ka kst krain plz sir i am request for you plz help me or sole my problem

This to inform you that Mr. Manish Kumar on behalf of ICICI bank had offered me a platinum chip credit card and came to me on 17/06/15 for filling up the application form having no. N[protected] and collected the photocopy of my various ID proof viz: Pan card, Adhar Card, photograph, voter id card. Till yet no credit card has been received. As per the telephonic conversation that I had with Mr. Manish, he has left the job. He has provided me a no. of another sales executive in branch. On contact with her, I came to know that she also left the job. It is a very serious issue and irresponsible work from the branch. I want my documents back as mentioned above as early as possible. I want to withdraw my application also for getting a card. Return my documents as earliest. Sandeep Kumar Sharma Mobile: [protected] sharma24.[protected]@gmail.com

Dear Sirs, I have approached ICICI Bank Customer Service, since 3 weeks with my issue. All I get is standard emails with an apology and requesting for more time to handle my query. If not action is taken by customer service and ICICI Bank to address my issue I will be forced to take other action. ICICI Bank cannot play with people emotions and time.