ICICI Bank Complaints & Reviews

Dear All, I have a complaint regarding DP charges deducted by ICICI bank, as i know bank only charged for demat account annual fees and that is already deducted and this charge is completely unacceptable and without any notification and mesaages, they deducted from my account .. just i have checked my account my account number[protected] branch:Nadiad Gujarat phone : [protected] Email: [protected]@yahoo.com Please help me to sort out this issue ..

Dear Sir, As per my earlier complain, i received call from ICICI BK but they are not ready to give my money back. They taken all information from me and disconnect the phone. The person is called me from ICIC BK AS FOLLOW. Name: Rahul Kr. Gupta ID: RA852130 Bangalore Kindly resolve my problem. Regards Uttam Kumar Bangalore Regards

Hi,

This is regarding my DD clearance which was Rs. 3.21 Lacs deposited on 27th Aug( Acknowledgement attached) before around 11.30 AM in ICICI Bank Ltd, 82, Janpath, Delhi branch, It is a DD and of standard chartered bank.

It is not clear till date and every time icici bank customer clearance team communicate me that is under clearance. This is not the first time, it was happened with earlier also when i have deposited my 2 cheque of PC jewellers( Details attached) which was hold by bank and after 4-5 days they told me that please tell us the details of cheque after that they cleared.

I am very despointed with the attitude of bank which you can see in below chat also how they are give the services to customer and hold fund unnecessary and earn interest.

Team RBI - Request you to please lookinto this issue and give me the solution with interest on the delay.


Regards,
Amit Kumar
ICICI Wealth AC number[protected]
Mobile number - [protected]
LinkedIn ID - in.linkedin.com/in/amitkumar27

Hi, I am having a salary bank account in ICICI Bangalore branch from last four and half years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by SMAB charges Rs. 513/- on 29.08.15 I tried calling the to branch many time but there was no response. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Uttam Kumar Mandal

I dont even know what Demat option is all about. And I didn't even opt for it. But ICICI guys debited 570/- unknowingly. This is really unbearable. what if I don't check the transactions, I never come to know about this. Here are the transaction details : '00825199 DP CHGS TILL JULY' and my account number:[protected]

When I checked my bank transactions and I found that there is one debit transaction '28/08/2015 59754338 DP CHGS TILL JUL-15 Dr. 570.00'. When I created the icici account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].

I have a demat account for three years. Suddenly 570/- has been deducted from my salary account and i didn't get any message too in my registered mobile number. At the time of opening this account I was told it's free.So I need faster resolution on this. This is completely unacceptable . My contact number is [protected]

Dear sir i worked two months in icici bank dwarakanagar Visakhapatnam. before the job they have given one month training in ITM warangal in that training they written a bond from me for Rs30000/-.i have left the job because they use to give full torcher to me.they didn't maintain at all timings and anything so i left the job in probitionary period only.now they are asking me to pay 35000/- or otherwise they are telling they will send to cibil.they have converted that bond to loan.please help me anyone in these they took my degree provision certificate.these problem is not only me there are hundreds of people were suffering from this.these is very big scam of ICICI bank and ITM warangal.please solve our proble.i am an unemploye and we are from middle class family. my contact number is [protected]

Hi, My ICICI Bank Saving account number is[protected] and Icici bank has deducted the DP Charges from my account, however i have not activated the Demat Account and this seems to be fraud so Kindly refund all the DP Charges belongs to my account

Hi, I have taken ICICI credit card on 2014 and I didn't used card single time. And on the card annual fee has been charged Rs.225 and I called customer care that I have not used card and please deactivate the card. on July they deactivated by reversing amount. I thought it was deactivated but now I received message that please pay your payment of Rs.1200 to avoid penalty. And again I called customer care and they are telling card has not deactivated it was just blocked and you have to pay the total amount, and if you not paid again it will be Rs.500 charged on that and it will get increase. I don't know I told I am not going to make total payment but only 225 I can pay. any one please advise. :(

It is observed that icici bank is practicing to charge gullible and unaware custoemrs without them being brought to notice. Example the salary account is zero balance account. It may happen he leaves the job for some reason and inadvertently does not close the account. Icici bank will not inform the customer subsequently that their account has been converted to savings bank account and the minimum balance is rs. 10000. This is not brought to the notice of custoemr thro message service although this mags service is used for many other purpose. Subsequently when money is available they immediate debit the amount under the guise of minimum balance charges. This is unfair we request it is mandatory on the part of banker to inform the customer in writing wither by e mail or letter about the change and the consequence.

R. Srivathsan

Sir, I am writing this letter to bring your attention that I am not satisfied with your quality of service provide at ICICI bank 127, 149, 150 & 151 district shopping center, saraswati nagar, basani, 342005, IFSC code:- ICICI0000800. Our company's current account at this branch. I deposited Rs 1484230 at this branch of 27.03.2015 . In front of me counted all packets. Only not counted in front of me RS 10 packets. Next day 500*5 =2500 debited our account. can you help to do investigation as soon as possible Attached: - deposit slip & bank statement. Yours San Beverages (p)Ltd Date Discription Amount 03.04.2014 1000*1 1000 18.04.2014 500*4 2000 22.04.2014 4000 07.05.2014 1000*1 1000 17.06.2014 10*10 100 20.06.2014 10*30 300 26.06.2015 10*6 60 28.06.2014 10*11 110 21.07.2014 10*16 160 26.07.2014 10*24 240 31.07.2014 100*10 1000 5.08.2014 10*14 140 28.03.2015 500*5 2500 09.04.2015 100*100 10000 23.04.2015 50*4 200 23.04.2015 10*2 20

ICICI Bank - Credit Card Application Status


Hi,

I've applied for a credit card three weeks ago. Till date, I can't check the application status online. The application id which have been received through SMS is also not track able.

My reference ID[protected]

Regards,
Kamini Mangal

Dear Sir, I applied for ICICI Credit card approx. 45 days ago. I also confirmed from ICICI Bank about issuing my credit card. They provide me my 16 digit credit card number [protected]. But still neither i didn't receive my card nor get confirmation for processing my card. Please do needful for the same. Regards Pankaj Singh Bisht Mob. NO: [protected]

Dear sir, I open my account in icici on month of jan 2015 my account no[protected].At a time of account opening executive told me not a single amount debited from your account but every month he is deduct amount from my account in last two months 16000/ rs deducted from my account. Please help me to reverse my amount.

Dear Sir/Madam

I have applied for ICICI BANK credit card but I have not received my credit card right now in-spite of that I have received electronic statement on my mail, how can this possible without receiving credit card, and mention information in e-estatement is totaly wrong.
Please reply me as soon as possible.

This is not my Credit card bill.

Please reply me as soon as possible.


Dhirendra kumar

[protected]

I have a Demat account in ICICI bank for 3 years now. When I checked my bank transactions and I found that there is one debit transaction 'DP CHGS TILL JULY-15'---- INR 684'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. This is completely unacceptable and please refund my amount.

Sir mene theen mahine pahale 5 lakh ka loan apply kara tha to bank walo ne 25000 ka beema tha beema ke paper to mil gay or maine 125000.00 amt bhi paid kerdiya kai dino tak to baat karte rahe aaj paisa aapke account me jama ho jayga paer theen mahine beet gai abhi tal account me paisa nahi pahucha ab to unoh ne phone bhi band kergay pn no [protected], [protected], [protected] [protected] pl help me

I have been getting unnecessary monthly charges(MAB) in my account. i suppose to maintain average balance of INR 10000 in order to avoid MAB charges. i have kept INR 10000 as fixed deposit but still i have been charged MAB charges. I have requested ICICI to reverse the charges but they are not ready to listen. Kindly find below email conversation for your kind reference. From: Date: Aug 26, 2015 3:04 PM Subject: Re: 0004NaAWANQ56TKS:Re Re Re level1complaint/Savings Account To: Cc: Dear Ms. Kumar, We understand your concern. We called you at XXXXXX5636 on August 25, 2015, however, we are unable to establish contact with you. With reference to your email, we would like to inform you that apart from the FD amount, you should maintain Rs.10000 monthly average balance for every month.Hence you have maintained the mab of Rs.6048.40 for the July month. Hence the amount of Rs.399 debited for the July month. If any issue write back to us for further assistance. We thank you for giving us an opportunity to be of service to you. Sincerely, Santosh, Customer Service Officer ICICI Bank Limited NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account. On[protected]:49, Nithya Kumar wrote: Dear Santosh, Thanks for Non understanding reply. I'll log complaint against you people in consumer complaint portal for not giving solution. Again i'm informing you that i hold fixed deposit with your bank since 29/06/15. How come i have got MAB charges for july where i have fixed deposit. No one is bothered about my question and replying like unprofessional. Regards Nithya On Wed, Aug 26, 2015 at 12:51 PM, wrote: Dear Ms. Kumar, We understand your concern. We called you at XXXXXX5636 on August 25, 2015, however, we are unable to establish contact with you. With reference to your email, the account that you hold is a Savings Account with MAB of Rs. 10, 000.00. MAB is the average of day-end balances for a calendar month. According to our records, the amount of Rs. 399debited on August 11, 2015 is towards the charges for non-maintenance of Monthly Average Balance (MAB) in your account for the month of July 2015 and you have maintained only Rs.6048.40. While you maintain MAB of Rs. 10000, we offer the convenience of banking on the go, without having to visit the branch, with our 24x7 Phone Banking, ATM Banking, Mobile Banking & SMS Banking. We also provide amazing offers on travel, music, gadgets, entertainment, dining and other categories. For more details on Services and Charges visit our website www.icicibank.com 'Service charges and fees' (available on the bottom of the page) Under 'Personal Banking', click on 'Savings Account'. We thank you for giving us an opportunity to be of service to you. Sincerely, Santosh, Customer Service Officer ICICI Bank Limited NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account. On[protected]:09, Nithya Kumar wrote: Dear Neeraja, Please note that I'm having fixed deposit of INR 10, 000 since 29/06/15. How come i got MAB charges for the month of JULY'15. You people not even having courtesy to check the account properly before replying. Kindly reverse the charges as soon as possible. Regards Nithya On Mon, Aug 24, 2015 at 1:28 PM, wrote: Dear Ms. Kumar, We understand your concern. We called you on xxxxxx5636 at 12:37 p.mon August 24, 2015, however we could not establish contact with you. We inform you that the According to our records, the amount of Rs. 399.00 debited on August 11, 2015 is towards the charges for non-maintenance of Monthly Average Balance (MAB) in your account for the month of July 2015. We will be unable to Service your request for reversal of all the charges through this channel for security reasons. You may visit any ICICI Bank branch/ICICI Bank branch where you hold the account. We thank you for giving us an opportunity to be of service to you. Sincerely, Neeraja, Customer Service Officer ICICI Bank Limited NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account. On 8/21/2015 6:48 PM, Nithya Kumar wrote: Dear Ms. Priyanka, Thanks for your revert. Please note that i have fixed deposit of INR 10, 000 in order to avoid MAB charges. Then What is the use of having fixed deposit with you? When i'm having fixed deposit of 10, 000, how come my account balance went down MAB less than 10, 000. Logically I shouldn't be charged. Kindly reverse the charges as soon as possible Awaiting for your revert Regards Nithya On Fri, Aug 21, 2015 at 2:04 PM, wrote: Dear Customer, Greetings from ICICI Bank! The amount has been debited from your account on August towards non maintenance of Monthly Average Balance in the account for the period July. The account that you hold is a 'Advantage Woman Savings Account for which the MAB to be maintained is Rs. 10, 000.00 or Zero Balance facility with a Recurring Deposit (RD) of just Rs. 2, 000.00. If in case RD amount is not debited in any month, for that particular month Rs. 10, 000 MAB to be maintained. Visit our website www.icicibank.com 'Service charges and fees' (available on the bottom of the page) Under 'Personal Banking), click on 'Advantage Woman Savings Account'. We thank you for giving us an opportunity to be of service to you. Sincerely, Priyanka, Customer Service Officer ICICI Bank Limited NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account. On[protected]:23, Molly Dsouza wrote: Name: NITHYA RANJITH KUMAR Product: Savings Account Account No:[protected] Application No: E-mail address: [protected]@gmail.com Mobile no: [protected] Telephone no: +91-- Service Request(SR) No: Details of complaint: I have been charged MAB charges month on month though i have Fixed deposit of INR 10, 000. Hereby i'm requesting you to reverse all my charges as soon as possible. This would be final email from my end if i dont get my reversal then my next email will be consumer complaint form. If you have any concern please Email me back since i'm out of country.

Dear Team, There was a issue with the login of the alumni site. The error was that the" Email id is invalid" . The Email id provided is the same in which I have received all clearance from all dept's kindly look for the issue and this is my third mail which I am wrriting to you. Kindly look for the issue at the earliest The details are Emp Id :264774 Name : Akansha Agarwal Email ID : agarwal.[protected]@gmail.com Mobile no [protected]