ICICI Bank Complaints & Reviews

प्रिय सर,
निवेदन यह है की मेने अपने अकाउंट में तारीख २६ - ०६ - २०१५ को 3००० / - हजार रुपए जमा किये थे लेकिन वह गलती से किसी और के अकाउंट में जमा हो गए है इसी की शिकायत मैंने अपनी शाखा मे शिकायत दी है पर अभी तक उसका कोई जबाब नहीं मिला है और वह कहते है की हम कुछ नही कर सकते। अतः आपसे निवेदन है कि आप मेरी सहायता करे ! आपकी अति कृपा होगी
धन्यवाद

प्रिय सर,
निवेदन यह है की मेने अपने अकाउंट में तारीख २६-०६-२०१५ को ९०००/-हजार रुपए जमा किये थे लेकिन वह गलती से किसी और के अकाउंट में जमा हो गए है इसी की शिकायत मैंने अपनी शाखा मे शिकायत दी है पर अभी तक उसका कोई जबाब नहीं मिला है और वह कहते है की हम कुछ नही कर सकते। अतः आपसे निवेदन है कि आप मेरी सहायता करे ! आपकी अति कृपा होगी
धन्यवाद

I have a salary account at icici bank, salkia branch, 123, g.T. Road, howrah-711106, west bengal. The bank deducted rs. 897.76 from my account on 21.02.2015 without any information. I had contact to icici customer care on 22.02.2015, they suggest me to visit my home branch to solve this problem. I had visited 4 to 5 times to my home branch. Also i have contact so many times to branch over telephone. But till today they have not return my money back.

* n.B.: i want my money back with interest as soon as possible.

I have a Home loan with ICICI Bank "Khayal aapka". Recently, I got a letter from ICICI bank regarding my Loan account : " LBNMU[protected]", for the revised Interest rates as my loan is under floating Interest scheme. It was a long awaited letter as the interest rates across the banking sector has been decreased. I got the letter stating that the Interest rates have been decreased by 0.25% P.A. Little, I knew that my joy will not be long lasting. When I went through the letter, it was stated that the benefit was provided to me in the form of decreasing the tenure of the loan, which is not beneficial as in the later stage if the interest rates are increased that the tenure/EMI will be increased back. Whenever there is a hike in Interest rates, the bank increase the EMI, but why is not the same if the Interest rates are decreased. I want the EMI to be decreased and not the tenure for the same. Pradeep Singh Negi.

I have purchased from AMAY INDIA ENTP. on[protected] amount Rs 4003 paid through Central Bank of India visa card no.[protected]. but I got the slip showing the tranx. is failed and the money Rs4003 is debitted from my account no.[protected] of Central Bank of India Indian Rayon Branch Rishra 712249 W.B.I made a complaint through the above branch but till now I did not get back my money in my account.

Hello

I am arijit mitra. I am fed up with icici account my money manger. I haven't subscribed never ever to my money service but still annual fee for july15- jun16 342.00 rupees got deducted without any prior notice and any number of calls to customer care didn't help. Most annoyingly i can't even find 'unsubscribe' in the my money console.I really got pissed off.Please unsubscribe me from my money service and pay back my money.

Details: 09/07/2015 bil/[protected]/mm annual fee jul15-jun16/169708

Thanks & regards,
[protected][protected][protected]
Arijit mitra

On 09.07.2015 ar 20.15 hrs, While ordering books from Flipcart using my Debit card for Savings A/c no.[protected], I received OTP by SMS on registered cellNo.[protected]. But I could not generate/ use 3D security code. So i tried the other option, but it was also not seceessful. In the mean time at 20.36 hrs I received A SMS sayingdue to security reasons my ICICI debit card was blocked from3D secure online transaction on 0907, requesting to call custemer care. Contacting custemer care on my registered cell no was tried but the process could not be completed even after many trials. kindly releae the block on my debit card.

I have used my ICICI Debit Card at HP Petrol pump, ahmedabad and without any information... I got the surcharge of 11.40 on the amount of Rs.300 petrol. How somebody can charge me for using my own moeny ? Please refund my money. Here is the transaction remark in my online statement for surcharge Surcharge Dt:02/07/15 MCC 5541 Here is the transaction remark in my online statement for fuel purchase IPS/SUPER SERVI/[protected]/0

sir/ mam mara naam nisha ac no[protected] apka bank ki bhiwani branch main hai mara account pa bank na hold lga rakha hai jiska koi karan mara smj main nahi aa raha main bank manajar sa bhi kai bar mil chuki hu vo na toh mari problem sun raha hai na hi koi dicijan da raha hai sir main apka bank main chakar lga ka prasan ho chuki hu so plz help me mara account band krka mara paisa dana ka kst krain plz sir i am request for you plz help me or sole my problem

This to inform you that Mr. Manish Kumar on behalf of ICICI bank had offered me a platinum chip credit card and came to me on 17/06/15 for filling up the application form having no. N[protected] and collected the photocopy of my various ID proof viz: Pan card, Adhar Card, photograph, voter id card. Till yet no credit card has been received. As per the telephonic conversation that I had with Mr. Manish, he has left the job. He has provided me a no. of another sales executive in branch. On contact with her, I came to know that she also left the job. It is a very serious issue and irresponsible work from the branch. I want my documents back as mentioned above as early as possible. I want to withdraw my application also for getting a card. Return my documents as earliest. Sandeep Kumar Sharma Mobile: [protected] sharma24.[protected]@gmail.com

Dear Sirs, I have approached ICICI Bank Customer Service, since 3 weeks with my issue. All I get is standard emails with an apology and requesting for more time to handle my query. If not action is taken by customer service and ICICI Bank to address my issue I will be forced to take other action. ICICI Bank cannot play with people emotions and time.

I had made three transactions on date 03/07/2015. In which two transactions are been done whereas third transaction of amount is yet not reflected and credited to the beneficiary account while the amount is debited from my account. I don't know where the error has occurred. Pls advice on same.

I have applied for credit card, actually it undelivered to me because the reason you given as"Consignee'S Address Incomplete/Landmark Needed" but no one called me to ask my Landmark when it reach to bangalore. even from that day i was trieng to contact you but i cant able to connect you icici bank customer care number so please take some action on that . the details below Waybill No : [protected] Reference No : [protected] Pickup Date 22 June 2015 From Mumbai To Bangalore Status Returned To Origin At Shipper'S Request New Waybill No [protected]

This is to bring to your kind notice that on 6 July 2015, an amount of Rs.24750/_ has been deducted through ECS from my Dena bank saving ac no.[protected] to the following mentioned here. Name of account holder_DEEPAK JOSEPH DSA. ECS ITEM SEQ NO.[protected] USER NAME, TP ICICI BANK, BRANCH CODE.[protected]. this deduction is not as per my instructions, knowledge and approval. This is an error from your side which shows simple ignorance only.from yesterday dena bank trying to communicate from there side but your are not even answering the phone calls nor responding to the mails being sent to your bank by dena bank. Please take nessary action and Immediately revert my amount back. Shruti Singh. Mail I'd - [protected]@yahoo.com

Hello Team, I'm currently residing in USA and I tried to update my contact number with my bank for my savings account. When I contacted after 40 mins of support the executive put me on general que and then a supervisor said they can't update mobile number over phone or by email. I've did the same a couple of years before but now they rejected those options. Almost after an hour the agent and the supervisor accepted that they provide limited support from night 9.00 p.m to morning 7.00 A.M. When I questioned why this was communicated to me as a customer the supervisor replied all changes in policy will not be communicated to customer. When I opened the account they promised me its a 24/7 support and they have my email address for communication. ICICI Bank send lot of marketing emails but not this information. Supervisor promised that a Service Manager will give me a callback at 11.00 A.M on saturaday but no one responded until I called them back on Monday 11.00 A/M EST. Another supervisor accepted the fault and based on my request they acknowleged and sent me an email which explains denial of service and information was not provided at appropriate time. I was making international call for support and they were not worried about my expense and my query. All that I'm expecting from RBI is a solution to update my mobile number and an action against the bank for two reasons. First not informing at the beginning of the call and the manager missed a callback. Second reason being no prior information was provided to me as a customer about change in support policy

I have downloaded icici bank I mobile app for my banking but app does not activate, when i click on Activate now, first it show sending message and then show sent sms failed. Everytime I get a mail from icici bank to download imobile app. When app is not ready to serve its purpose then why its being advertised so much. Either fix the app technical error or remove it....

I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Can somebody let me know about the status of my application. My application ICICI Credit Card Application Ref. No is[protected] Thanks Thanks Rubendrababu N +91-[protected]

we bought four ICICI money multiplier bonds. option: V issue price: 3000 date of issue: 22nd january 1998 redeem date: 21st august 2020 i would like to know the current status of my multiplier bond? and i would also like to know ho to redeem the ICICI money multiplier bond?

I had credited Rs. One Lakh in FDR No.[protected] on[protected] & Second FDR No.[protected] on[protected] for One Lakh with the request the quarterly interest be creited in my SB account No.[protected]standing at the same Branch i.e. Ushaganj Jaora Coumpound Indore. The quarterly interest was being credited every quarter. But unfortunately for the quarter ending[protected] has not been credited so far. I had brought the matter to the note of Astt.Manager (Ms Manu Jai) and Branch Mnager (Sri Prasoon Gangrade) on 30/6/15 & 4/7/15 and also remined on phone on 6/7/15 and 7/7/15 but to no results so far.

Yesterday Night 5th july 2015 9:42 PM, I received 7 back to back messages within a minute regarding the debited amount, each deduction of Rs 10000 and total 70, 000 was debited from my ICICI account, and ATM card was with me only and i was at home and i did not not make any transaction after 2nd july, I never shared my ATM pin with anyone, previously approx 1, 12, 000 was balance in my account and within a moment the amount reached to 42000. I blocked my ATM card within some minutes via Online login and i cross checked the same by trying the ATM card to nearest ATM to make sure that blockage by me has been done successfully, today morning i debited my remaining amount from my account because i cannot trust this bank anymore, It is simply a case of frodge but it is very evident that it can only occur if security software and technology icici bank is using is very much unsafe that anybody can hack that . I went to visit nearest ICICI deputy branch manger and branch manager and as per them i logged the case with police SR[protected] has been registered with ICICI bank in order to investigate on this. But logically this is highly unethical as if our money is not saved within your bank then nobody will going to have their investments within ICICI bank. It is not large amount for your bank, but you must know that it is very large amount for a person who gets it salary before 3 days and get to know now all the salary has been stolen by some frodge, and it is my salary account. Kindly let me know the solution of this issue as this is very untolerated issue. as i am corporate emplyee and i carried this account from HCL, currently i am in Dell international services and i am using the same account from last 3 years and i will make sure that i will surely communicate this unethical issue of ICICI to CEO of dell and HCL Michael Dell and shiv nadar, and they are really men of words so if they come to know about this then none of the IT company will continue their membership with ICICI bank, i will definitely keep all my team mate aware of this so that they can also be aware of this issue and close their current and savings and all their salary accounts from ICICI. Contact details: [protected]