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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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A
Ayush Sood
from Bengaluru, Karnataka
Jun 27, 2015
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Address: Hyderabad, Andhra Pradesh

Hi I m Fed up with ICICI account My Money Manger i don't know what it is ..I never subscribed for this service and they charged me Rs.337.08 without any prior notice.Please unsubscribe me from My Money service and pay back my money. Details: BIL/[protected]/MM Annual Fee APR1 5-MAR16/165091 please refund my amount back. This is not right. How can we trust u ICICI ..
ICICI Bank customer support has been notified about the posted complaint.
Dear Mr. Sood,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2npv1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    M
    mahadevamma s
    from Chakia, Bihar
    Jun 27, 2015
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    Address: Bangalore, Karnataka

    Hi sir/ madam my self Mahadevamma S. My ATM NO. is [protected]. I forgot my ATM pin number. And I don't know my Account number also. I did complaint also. They replyed, visit your nearest branch. Today I visited to branch, they said no account number for this type account. And I tried to generate ATM pin but I can't. I don't know what happened to this. And I should need to know my Account number. Please help me sir. Please please. Registerd mobile number-[protected]. DOB 25th March 1993. Aadhar number is[protected]. How to generate pin number. Please tell me sir.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer (Mahadev),

    We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

    Regards,
    ICICI Bank Customer Service Team
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      B
      Biswa ranjan panda
      from Chennai, Tamil Nadu
      Jun 27, 2015
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      Address: Hyderabad, Andhra Pradesh

      Hi, This is with respect to the reference number: SR[protected]. I have raised a complain about one dispute transaction happened on 26th December 2014. But it is getting declined by the merchant again again. So I went to the Hypercity, Bangalore Merchant store personally and Merchant told me that they have received the amount only once and gave me the hard copy of declaration statement of the same. Please see the attached scan copy of declaration form which given by the merchant and grievance form. The very worst thing is that when I am explaining this issue to the customer care they are placing my call on hold and disconnecting it after 10 minutes. This happened multiple times with me. If i conclude all the above statement, ICICI is saying that dispute transaction request declined by the Merchant and Merchant is saying that We have not received the amount twice from ICICI. Now I am really helpless and hope that somebody will understand and look into the issue properly. So request you to please look into the matter asap and take necessary action for the same get revert my amount 1657/-. Thank you & regards, Biswa ranjan panda Phone number:91-[protected], [protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Mr. Panda,

      We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

      Regards,
      ICICI Bank Customer Service Team
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        D
        D.DESHAKUMAR
        from Delhi, Delhi
        Jun 27, 2015
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        Address: Chennai, Tamil Nadu

        23/06/2015 D POSDEC CHG/1 Rs.28.50
        23/06/2015 D POSDEC CHG/1 Rs.28.50
        23/06/2015 D POSDEC CHG/1 Rs.28.50
        23/06/2015 D POSDEC CHG/1 Rs.28.50
        23/06/2015 D MABCHGS-MAY1 Rs.1128.60

        D.DESHAKUMAR
        a/c no.[protected]
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          D
          D.DESHAKUMAR
          from Delhi, Delhi
          Jun 27, 2015
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          Address: Chennai, Tamil Nadu

          Name : D.Deshakumar
          A/c :[protected]

          again they charge me Rs. 1150 + 200

          I am hard earning but ICICI BANK grabbing my valuable money and stealing in the name of charges...

          Each an every month if they charge me Rs.3000 then what all account holders will do...none knows how to contact and whom to contact...

          Useless looting bank
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            V
            vrs varma
            from Tirupati, Andhra Pradesh
            Jun 27, 2015
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            am unable to make transactions through my mobile due to the wrong entry of my mobile at your end and continuously contacting your phone banking officials since yesterday night and it is yet to be resolved. Because of that I had very huge loss of 3 lac rupees due to your non professional approach. Therefore, you are requested to rectify my phone banking problem and compensate my loss.
            ICICI Bank customer support has been notified about the posted complaint.
            It is regret to mention that many of your phone banking officials namely Amritha made false commitment on 26th night that my phone banking problem of wrong entry of my mobile at your end is rectified. when I tried for my transaction on 27th morning again, I was unable to receive my OTP and caused a huge loss of 3 lac. Subsequently I happened to contact one of your phone banking officials namely Geetha and informed that it would take a minimum of 3 days to rectify the problem which seems to be ver bizarre. .All these incidences clearly show the casual and perfunctory approach of your phone banking officials and taking no interests in resolving the issues of the customer.However, the problem was rectified by the timely intervention of your another officials namely Kranthy and he definitely needs appreciation in this regard.
            Therefore, being a valuable customer, you are requested to update the action initiated against this lethargic approach of your officials that led into my financial loss of 3 lac.
            Also, you are requested to inform me how are you going to compensate my huge irrecoverable financial loss.
            Regards,
            Santhosh Varma.
            Dear Mr. Varma,

            We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2np6s) in the subject line.

            Regards,
            ICICI Bank Customer Service Team
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              B
              BHUVANESHWARA
              from Bengaluru, Karnataka
              Jun 27, 2015
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              Address: Bangalore, Karnataka

              I HAVE APPLIED FOR CORAL DEBIT CARD IN ICICI BANK JAYANAGARA 7TH BLK BANGALORE BRANCH, AND THEY TOLD ME THAT THEY GIVE GIFT VOUCHER COUPON OF LIFE STYLE, BUT I ASKED THEY TELLING TO CONTACT CUSTOMER CARE AND THEY ARE TELLING TO VISIT BRANCH. BOTH ARE PLAYING AND THEY WRONGLY ISSUED VISA PICUTURE CARD. BUT THEY CHARGED FOR DEBIT CARD RS.499 PLUS TAX MY A/C No.[protected]
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                sanjeevxxx
                from Bengaluru, Karnataka
                Jun 26, 2015
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                Address: Chennai, Tamil Nadu

                My online transaction has got blocked by "Verified by Visa" two weeks back. I am not able to contact a customer care executive from ICICI. I tried all numbers. My account number is:[protected]. My ATM card number is: [protected] Please, unblock my account/card for online transactions. It is seriously affecting my work.
                ICICI Bank customer support has been notified about the posted complaint.
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                  J
                  Jeevanjyothi Bollineni
                  from Bengaluru, Karnataka
                  Jun 26, 2015
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                  Address: Bangalore, Karnataka

                  Im from bangalore. I do not hold any account in Icici bank, but still i keep getting calls asking if i need a personal loan. i myself will approach any bank if i need a personal loan. These calls are really annoying. I do not understand from where these bank people get my number. this is really a risk to my privacy and also this is a kind of data theft i feel. I got call from [protected]. Kindly look into the issue. Regards!
                  ICICI Bank customer support has been notified about the posted complaint.
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                    R
                    Rahul K Rao
                    Jun 26, 2015
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                    Address: New Delhi, Delhi

                    Hi Team, I am writing in response for the Lean marked on my account and a letter dispatched to me regarding the same from your side. First of all the LOAN account details provided do not match with my account details: Loan Account Name: Rahul Kumar Rao Saving’s Bank account name: Rahul Rao (Document’s Verified) Date of Birth on Loan Account: 01/04/1984 Date of Birth on saving’s Bank Account: 01/04/1987 (Documents Verified) PAN Number on Loan Account: No PAN number available PAN Number on saving’s Bank Account: Valid PAN Number Updated (Documents Verified) Signature on Loan account: Different Signature On Savings Bank Account: Verified and do not match with the Loan account signatures. Address on LOAN account: Different Address on Savings Bank Account: Have been the same till now from the time of opening. I have already put up a request with the Saket Branch to look into the same (Attached) and also lodged a complaint with Mehrauli Police Station (New Delhi) to file an FIR on this request (Attached) I am a victim of identity theft, and I did not have taken this Loan. My name is Rahul Kumar Rao s/o late. Sh. Virendra Rao, resident of D-23, Top Floor, Paryavaran Complex, IGNOU Road, Neb Sarai, Saket, New Delhi – 110030. I started working with Aricent Technologies Ltd. As a Network Engineer in July 2008 after completing my studies, they had open a Salaried Corporate Bank Account with ICICI Bank and my salary was being transferred to the same account. The Account number for the account is[protected] and branch is Sec-54 Suncity, Gurgaon. I have not signed any terms and conditions to make you authorized to put up a Lean on my account and nor I have signed any terms and conditions during opening of the account to authorize this. Let me know if I need to send you some documentations to remove this Lean or Should I send a Legal Notice or go to RBI Ombudsmen? Please investigate this matter and correct the fraudulent charge as soon as possible. I would appreciate a response from you in writing. Thank you for your assistance. Rahul Kumar Rao Mobile: [protected] D-23, Top Floor, Paryavaran Complex IGNOU Road, Neb Sarai, Saket New Delhi -110030
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Mr. Rao,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Arjun Mallikarjun
                      from Hyderabad, Telangana
                      Jun 26, 2015
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                      Address: Hyderabad, Andhra Pradesh

                      Hi, My account is[protected] and cust. id is 53000408. It is my salary account and is left idle for some time. when i saw the statement that smab charges have been deducted. It shows that 16/06/2015 SMAB Chgs MAY15+Stax15.32 Dr. 139.32 Kindly look into the matter and refund my money. My no.- [protected] and email - [protected]@gmail.com Thanks and regards, B Mallikarjun.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Jul 08, 2015
                      Updated by Arjun Mallikarjun
                      i cant get any call and any mail
                      Dear Mr. Mallikarjun,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        B
                        bhandaripuja
                        from Mumbai, Maharashtra
                        Jun 26, 2015
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                        Address: Mumbai City, Maharashtra

                        [protected] I want to register a complaint against ICICI Bank. I, Puja Bhandari received a free credit card with the credit Limit of Rs. 5000. I, by mistake used the card for a purchase of Rs. 896.19. Instead of the debit card, I by mistake used the new credit card (which I indented to give back) Since I was travelling, and realised my mistake only when I received the hard copy the bill, due to which the payment got delayed by 10 days. My payment due date was 21 Jan 2015 and I made the payment of Rs. 900 on 31 Jan 2015. In my next bill, I was charged Rs. 735.62 for late payment. I have called the customer care and asked to revert the charges. But they are not reverting it and going on are putting more charges on the amount. They have increased the late payment charges to Rs. 2586.90. I again requested them to decrease the late fees, but they are not complying. I would appreciate it if you could help me with this. Thanks Puja Bhandari
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Ms. Bhandari,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2nnwa) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          K
                          khan.zaid
                          Jun 25, 2015
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                          Address: New Delhi, Delhi

                          I am having bank account in ICICI Gurgaon branch sector 15 and My Account number is[protected] . I had a salary account which was not being credited for a few months. So it was changed to a savings account. My contact number is : [protected] My mail Address:khan.[protected]@gmail.com I was just checking my bank statement and got the shock because my account has been debited by MAB charges SMAB Chgs MAY15+Stax 56.43 =513.00 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities. Thanks & Regards Zaid khan
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Mr. Khan,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Ashish khobey
                            from Gurgaon, Haryana
                            Jun 25, 2015
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                            Address: New Delhi, Delhi

                            ICICI BANK KRISHNA NAGAR BRANCH Myself Ashish Khobey My Account no[protected] well my account is Frezzed by the bank from last 2 years & when i file a Request to the Bank to Close the Account they required the Cheque Book as well as my ATM for to Submit i had Complete there demands but even then they take more tym to Complete the Procedure of Closure & day by Day they Commit that u can Withdrawal the money with - in one day or two but there Day will not come till yet & on Taday Dated 25/6/2015. they call me up for to withdrawal the money through Cheque when i visit to Bank they said to me that my Account is Frezzed till yet so Ultimately the Bank made fool to me as they Wasted my tym for so Many times the Bank employees Name is Sumeet Anand (Customer care senior citizen) & Swati Singla( Asst Manager) I want to file Complaint Against these two Employees 7 they needs to be get Punished ASAP as u received this Complaint .Alongwith it make it Possible that i can Get My Money a sum of 17300/- Rs . Regards, Ashish Khobey, [protected],
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Mr. Khobey,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              shijil k
                              from Thiruvananthapuram, Kerala
                              Jun 25, 2015
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                              Address: Thiruvananthapuram, Kerala

                              I am working in a software firm and i opened a salary account in ICICI bank(Branch 0336). I have been waiting for 1 month to get activate the account but there is no response from bank authorities. When i asked them they told me it will activate within 1 week. Name: SHIJIL K Address:Saturn, 1st Floor, Leela Infopark, Technopark, Trivandrum 695 581, Kerala, India Account No:[protected] Please resolve this issue early as possible
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                narayana chowdary
                                from Bengaluru, Karnataka
                                Jun 25, 2015
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                                Address: Chennai, Tamil Nadu

                                15 23/06/2015 23/06/2015 ATMDEC CHG/17-05-15/6334/25ST3 28.50 4, 532.46 16 23/06/2015 23/06/2015 POSDEC CHG/27-05-15/6334/25ST3 28.50 4, 503.96 17 23/06/2015 23/06/2015 POSDEC CHG/29-05-15/6334/25ST3 28.50 4, 475.46 I didnot operate my account on 23rd but the bank charged
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Mr. Chowdary,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2nlx0) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  D
                                  D.DESHAKUMAR
                                  from Delhi, Delhi
                                  Jun 24, 2015
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                                  Address: Chennai, Tamil Nadu

                                  Zero balance account but charging heavily. . . If customer is quite they will grab all your hard earned money. . .

                                  My a / c no.[protected]
                                  D. Deshakumar
                                  Mob no. [protected]

                                  Icici bank recently charged me rs. 800 (Telling april month charges)

                                  Now in june 23 2015 i took mini statement
                                  23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
                                  23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
                                  23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
                                  23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
                                  23 / 06 / 2015 debited mabchgs - may1 rs. 1128

                                  My hard earned money they are grabing i am going to close all my 4 accounts in icici bank. . .
                                  This is my demat account and a zero balance account each and every time they are charging me me and stealing my hard earned money. . .

                                  I have 4 accounts
                                  I want to close all my 3 accounts
                                  Account name : d. Deshakumar, glitters, look at me, lekha reena. . .


                                  I want my money back i am hard earning icici bank stealing rs. 3000 and above each and every month. . .
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                                    R
                                    rahulnikam999
                                    from Pune, Maharashtra
                                    Jun 24, 2015
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                                    Address: Thane, Maharashtra

                                    Hi I m trying to online recharge but when system ask me to enter OTP, i enter correct but system not access those code, before a time i am buy ... recharge lots of time successfully with using my OTP . one more time i am trying then i got message, my card are blocked now because of my OTP is wrong Please Help me how m unblocked my card online without goes to bank
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Mr. Nikam,

                                    We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2nlc9) in the subject line.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      smmundada
                                      Jun 24, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      I HAVE BEEN CHARGED INR 750 APPROXIMATELY (370 APPROX EACH MONTH) FOR THE MONTH OF MAY AND JUNE 2015 AS CHARGES FOR NOT MAINTAINING THE MINIMUM BALANCE IN MY ACCOUNT. THIS WAS ALL DONE WITHOUT ANY COMMUNICATION TO ME (NO SMS OR EMAIL FOR THE TRANSACTION). HOW CAN THE BANK CARRY OUT A TRANSACTION WITHOUT EVEN INFORMING THE CUSTOMER? I AM GOING TO CLOSE MY 8 YEARS OLD ACCOUNT WITH THIS FRAUD BANK NOW.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a2nkxs in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        M
                                        Manzaa Ulthur
                                        from Jodhpur, Rajasthan
                                        Jun 24, 2015
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                                        Resolved

                                        False statements and asking documents again and again for personal loan

                                        Address: Bangalore, Karnataka

                                        Hi ICICI, His name is Raju(as he claims) (+91 [protected]) and asked me to submit documents for personal loan 2 weeks ago. Even after 2 weeks he is asking me to submit some more docs. And I have been asking him to provide APPLICATION ID from last one week. But he is not providing. And he keeps on saying about getting the approval by EOD. Please guide me on this, I want to know the application status and please stop these kind of fraudsters....
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