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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 872

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K
khan.zaid
Jun 25, 2015
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Address: New Delhi, Delhi

I am having bank account in ICICI Gurgaon branch sector 15 and My Account number is[protected] . I had a salary account which was not being credited for a few months. So it was changed to a savings account. My contact number is : [protected] My mail Address:khan.[protected]@gmail.com I was just checking my bank statement and got the shock because my account has been debited by MAB charges SMAB Chgs MAY15+Stax 56.43 =513.00 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities. Thanks & Regards Zaid khan
ICICI Bank customer support has been notified about the posted complaint.
Dear Mr. Khan,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    Ashish khobey
    from Gurgaon, Haryana
    Jun 25, 2015
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    Address: New Delhi, Delhi

    ICICI BANK KRISHNA NAGAR BRANCH Myself Ashish Khobey My Account no[protected] well my account is Frezzed by the bank from last 2 years & when i file a Request to the Bank to Close the Account they required the Cheque Book as well as my ATM for to Submit i had Complete there demands but even then they take more tym to Complete the Procedure of Closure & day by Day they Commit that u can Withdrawal the money with - in one day or two but there Day will not come till yet & on Taday Dated 25/6/2015. they call me up for to withdrawal the money through Cheque when i visit to Bank they said to me that my Account is Frezzed till yet so Ultimately the Bank made fool to me as they Wasted my tym for so Many times the Bank employees Name is Sumeet Anand (Customer care senior citizen) & Swati Singla( Asst Manager) I want to file Complaint Against these two Employees 7 they needs to be get Punished ASAP as u received this Complaint .Alongwith it make it Possible that i can Get My Money a sum of 17300/- Rs . Regards, Ashish Khobey, [protected],
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mr. Khobey,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      S
      shijil k
      from Thiruvananthapuram, Kerala
      Jun 25, 2015
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      Address: Thiruvananthapuram, Kerala

      I am working in a software firm and i opened a salary account in ICICI bank(Branch 0336). I have been waiting for 1 month to get activate the account but there is no response from bank authorities. When i asked them they told me it will activate within 1 week. Name: SHIJIL K Address:Saturn, 1st Floor, Leela Infopark, Technopark, Trivandrum 695 581, Kerala, India Account No:[protected] Please resolve this issue early as possible
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        N
        narayana chowdary
        from Bengaluru, Karnataka
        Jun 25, 2015
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        Address: Chennai, Tamil Nadu

        15 23/06/2015 23/06/2015 ATMDEC CHG/17-05-15/6334/25ST3 28.50 4, 532.46 16 23/06/2015 23/06/2015 POSDEC CHG/27-05-15/6334/25ST3 28.50 4, 503.96 17 23/06/2015 23/06/2015 POSDEC CHG/29-05-15/6334/25ST3 28.50 4, 475.46 I didnot operate my account on 23rd but the bank charged
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Mr. Chowdary,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2nlx0) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          D
          D.DESHAKUMAR
          from Delhi, Delhi
          Jun 24, 2015
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          Address: Chennai, Tamil Nadu

          Zero balance account but charging heavily. . . If customer is quite they will grab all your hard earned money. . .

          My a / c no.[protected]
          D. Deshakumar
          Mob no. [protected]

          Icici bank recently charged me rs. 800 (Telling april month charges)

          Now in june 23 2015 i took mini statement
          23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
          23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
          23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
          23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
          23 / 06 / 2015 debited mabchgs - may1 rs. 1128

          My hard earned money they are grabing i am going to close all my 4 accounts in icici bank. . .
          This is my demat account and a zero balance account each and every time they are charging me me and stealing my hard earned money. . .

          I have 4 accounts
          I want to close all my 3 accounts
          Account name : d. Deshakumar, glitters, look at me, lekha reena. . .


          I want my money back i am hard earning icici bank stealing rs. 3000 and above each and every month. . .
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            R
            rahulnikam999
            from Pune, Maharashtra
            Jun 24, 2015
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            Address: Thane, Maharashtra

            Hi I m trying to online recharge but when system ask me to enter OTP, i enter correct but system not access those code, before a time i am buy ... recharge lots of time successfully with using my OTP . one more time i am trying then i got message, my card are blocked now because of my OTP is wrong Please Help me how m unblocked my card online without goes to bank
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Mr. Nikam,

            We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2nlc9) in the subject line.

            Regards,
            ICICI Bank Customer Service Team
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              S
              smmundada
              Jun 24, 2015
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              Address: Hyderabad, Andhra Pradesh

              I HAVE BEEN CHARGED INR 750 APPROXIMATELY (370 APPROX EACH MONTH) FOR THE MONTH OF MAY AND JUNE 2015 AS CHARGES FOR NOT MAINTAINING THE MINIMUM BALANCE IN MY ACCOUNT. THIS WAS ALL DONE WITHOUT ANY COMMUNICATION TO ME (NO SMS OR EMAIL FOR THE TRANSACTION). HOW CAN THE BANK CARRY OUT A TRANSACTION WITHOUT EVEN INFORMING THE CUSTOMER? I AM GOING TO CLOSE MY 8 YEARS OLD ACCOUNT WITH THIS FRAUD BANK NOW.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a2nkxs in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                M
                Manzaa Ulthur
                from Jodhpur, Rajasthan
                Jun 24, 2015
                Resolved
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                Resolved

                False statements and asking documents again and again for personal loan

                Address: Bangalore, Karnataka

                Hi ICICI, His name is Raju(as he claims) (+91 [protected]) and asked me to submit documents for personal loan 2 weeks ago. Even after 2 weeks he is asking me to submit some more docs. And I have been asking him to provide APPLICATION ID from last one week. But he is not providing. And he keeps on saying about getting the approval by EOD. Please guide me on this, I want to know the application status and please stop these kind of fraudsters....
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                R
                Raj@99
                from Khed, Maharashtra
                Jun 24, 2015
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                Address: Hyderabad, Andhra Pradesh

                I applied credit card 1 and half month back... First time it was returned back to bank as adress is incorrect and then I called the 24hour customer care and confirmed them the adress and asked to resend it back... They have send it but still adress is wrongly typed on the courier and now blue dart is not giving me that courier, even though I went personally to blue dart office.. I contacted to [protected] but no response from them please help me
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Sir,

                We are sorry to hear about it. We would request you to email us your concern with your contact details on [protected]@icicibank.com. Kindly mention the UID (a2nklb) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  verma43
                  from Mumbai, Maharashtra
                  Jun 26, 2015
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                  Address: Bangalore, Karnataka

                  In Bangalore you have a branch at Malleshpalya main road (IFSC code ICIC0003435) but the name does not appear in the list of your bank branches at Bangalore. I want to get my a/c transferred to this branch. Please correct your list. Complain summary: Name of the following branch is not present in your list of branches Icici Bank Ltd Khata No 737.1 Malleshpalya Main Rd New Tippasandra Post Bangalore 75 IFCS Code : ICIC0003435 MICR :[protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Although I made an explicit complaint, it is being tossed between you and me.
                  It appears you do not want to enlist this complaint. Repeatedly returning with same comment. Do you want to compell me for giving five stars. OK as you wish.
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                    S
                    Santrupta Sarangi
                    Jun 23, 2015
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                    Hi, I am currently in Mexico, i have requested ICICI bank to update my mexico number for all mobile alerts. I sent them all the forms duly signed at hyderabad address as one of the customer care representative mentioned the same. They also mentioned the moment the received it will be updated in 2 working days, now it's been a week still not updated. Pathetic customer care and pathetic bank. That too i am a privileged customer who pay yearly 1500 INR for a saphiro debit card. Santrupta
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer (Santrupta Sarangi),

                    We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2nkfq) in the subject line.

                    Regards,
                    ICICI Bank Customer Service Team
                    Already sent the email to [protected]@icicibank.com. Waiting for response. Let's see what i get.

                    Thanks,
                    Santrupta
                    Proof of delivery uploaded
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                      S
                      sabhi2244
                      from Mumbai, Maharashtra
                      Jun 23, 2015
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                      Dear sir,
                      With deep sadness and helplessness im writing this letter. My acc has bee freezed since 10 june 2015. I did not use my acc for one year but in may 2015 i used my acc for some of my personal work. The proofs of which is submitted in the bank. I hv visited the bank 7 times. Neither the bank manger thr nor the privilege banker gives me adequate info. I m deeply frustated. They want details of 7500 cash deposited in my acc. I have given them all the names of the person who have deposted the money. Even then they are not acting. I have a fd of 550000 rupees which is my hard earned money. My son has already broken his fd from the bank from the bank his acc no is[protected]. He had 10 l fd in the acc. Why is such a obdurate behaviour by the bank. Pl help.

                      Saroj singh
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                        M
                        mbskp
                        from Pune, Maharashtra
                        Jun 23, 2015
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                        Address: Valsad, Gujarat

                        My credit card no.[protected] was block on 8th Jun-2015 at 10:30 PM while bill payment. Kindly activate the same. Msg:Your ICICI Bank Credit Card 4375 xxxx xxxx 4008 has been blocked from the 3-D Secure online transaction service on Jun 08, 2015, for security reasons. Please contact Customer Care for assistance.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Excellent service
                        I got excellent service from ICICI & hope the same for ever.
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                          P
                          Prakash K Singh
                          from Delhi, Delhi
                          Jun 23, 2015
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          My First Expereinece With ICICI BANK, I had applied a Pockets Saving Account in ICICI BANK, And i also downloaded Pockets App but after downloading i read all the information according to the Pockets Accounts in that account, its zero balance account and i read other terms & condiotions so i think, that account is good for me, and there is one thing, i wasn't have an account with icici bank so, i think i'm going to applying for that account, but after applying i got a call by icici bank side they told us You Have To Pay Rs.10, 000 for this account then account will be open and after that, i called to the customer care executive they told us not it's wrong information which you got, there is no charge for this pockets saving account, if you have to open that account then you don't have to pay any amount if any bank are asking for any charges then you can call us on - [protected] For Open an account plz visit any nearest ICICI branch, if any bank people not open your account then you can call to customer care ph no. [protected] .and then when i went to the branch for open a bank account the branch manger say that, i cant open zero balance account, it's not pnb or sbi bank this is icici bank and icici bank never open zero balance Account.so, plz tell us what can i do in that case, against to the bank.i never imagine that type of service i in icici bank . i think before icici good bank but it was my dream it's not real actually.totally worst services in icici bank.after 4 days i cant get open my saving account. Branch Address . IFSC CODE - ICIC0006632 BRANCH ADD- Gurudwara Road Mohan Garden, New Delhi- 110059
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Mr.Singh,

                          We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2njm6) in the subject line.

                          Regards,
                          ICICI Bank Customer Service Team
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                            U
                            Uday Kalburgi
                            from Bengaluru, Karnataka
                            Jun 23, 2015
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            SIR, IT IS STUPID IVR DESIGN. I HAVE HOME LOAN WITH ICICI, BUT NO DEBIT OR CREDIT CARD. I AM TRYING TO REACH THE ICICI WEALTH MANAGEMENT / HOME LOAN DEPARTMENTS FOR SIMPLE STATEMENTS, BUT ALL IS SEE IS THE IVR ASKING CREDIT CARD NUMBER. PLEASE GET THIS CHANGED, ALSO NON OF THE ICICI NUMBERS GIVEN IN THE CONTACT ARE ANSWERING, WHERE DO WE GO? I WENT TO ICICI BRANCHES ( KORAMANGALA & INDIARANAGAR) YESTERDAY FOR STATEMENT, BUT THEY DID NOT HAVE ACCESS TO NHBNG STATEMENTS !!!, SHAME OF ICICI IT AND THE MANAGEMENT. i spent whole day in reaching the locations and end up with nothing !!
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Mr. Kalburgi,

                            We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2njg9) in the subject line.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              kopasu01
                              from Mumbai, Maharashtra
                              Jun 22, 2015
                              Resolved
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                              Resolved

                              Address: Vadodara, Gujarat

                              Hi, I am Sunil and I received call from ICICI credit card. They did not give me information about additional services (Card Security) and once card got issued, I received another call from the ICICI customer care. I got to know that the additional services automatically attached with my credit card disbursement and the charge of Rs. 1399 will need to be deducted from my account. I said that I never received and requested the service, any information from the member from ICICI Credit Card Department. But the guy was badly responded and forced me to accept the service. . Please close the unwanted and unknown service tagged by ICICI Credit Card department to my account. If this is not possible, then close my ICICI Credit Card. Expecting your positive reply on above issue happened by wrong information provider of ICICI Credit Card department. Thanks and Regards, Sunil
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Sir,

                              We're sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com. Kindly mention the UID (a2niw1) in the subject line of your email. We will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                G
                                Garvit Arora
                                from Delhi, Delhi
                                Jun 22, 2015
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                                Address: New Delhi, Delhi

                                Hey People, I wanted to inform you that i applied for the personal loan from your bank and your bank charged the loan protection money without any prior notification. Please look into this at your earliest or else i would need to visit consumer court and will have to escalate ti to a different level.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Mr. Arora,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2niqd) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  D
                                  D.DESHAKUMAR
                                  from Delhi, Delhi
                                  Jun 21, 2015
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  i have an icici account in pammal branch they forced me for an RD to avoid charges for nil balance account...i made RD according to the branch advice but even though i am maintaining RD but still charging me... I will close my account if its still charges me and i want all my charges to revert me back... C.Pearline Mascurine... A/C No.[protected]
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    D.DESHAKUMAR
                                    from Delhi, Delhi
                                    Jun 21, 2015
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                                    Address: Chennai, Tamil Nadu

                                    My account is nill balance account! So many times i raised mail to icici bank for charging me unwanted for keeping nil balance for few days...My account is a demat account and nil balance account but still charging me...Many times i raised mailed but still they are charging me for no reason.. I want my cash back so i got fed up and took out all my money from my account...They charged me rs.800... Name : deshakumar no. :[protected] mob no.[protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Aks1582
                                      Jun 21, 2015
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Hi Team, This is to inform you that today(21st June 2015) when i visited to one of ICICI Bank ATM near HBR Layout 4th Block(ATM ID SFVD9394) at 06:26 AM and withdrawn 10000 Rupees but ATM gave 18 notes of Rupees 500 and 6 notes of 100 Rupees instead of giving 19 notes of 500 Rupees and 5 Notes of 100 Rupees. I was using my HDFC ATM card ending with 8485. To verify what i mentioned above you can also check the camera recording at this time because i counted the money multiple times in front of the camera when i realized that the amount was incorrect. One of the 100 Rupee note came under the 18 notes of 500 Rupees, it seems like 100 Rupees notes was mixed with 500 Rupees notes. My Name is Deepika Singh and i can be reached on [protected]@gmail.com or my Mobile : [protected] or [protected]
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

                                      Regards,
                                      ICICI Bank Customer Service Team"
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