ICICI Bank Complaints & Reviews

Hi, I am a credit card holder of ICICI bank. Card no:[protected] Have been facing a lot of Harassment from you guys lately. I had been recieiving calls from your executives for my credit card overdue. All calls have pathetic ways at which your agents talked to me. Regarding the overdue I had been sending several mails and talked to your executives to waive off the late payment charges, etc. (All records are with me). However, noone answered or contcted me. I finally sent a mail to "pickupelevate", mentioning the details of the amount I am eligible to pay. Hence, I got a call from Preeti stating that your full and final settlement amt is Rs 2690, and after which your credit card balance would be zero. I have a recording of the same call attached for reference. I had paid this amount by cheque the very next day, and got a mail too that payment has been recieved. Still, Your executive called me up saying your credit card amt is due...what nonsense???? Let me tell you, you cant fool and cheat your customers like this, its a mental harassment for me, and I am not going to tolerate it any more. From now onwards, if you harass me more by calling me and stating by balance payments, I will be complelled to take the matter to consumer forum. I am sure this recorded call would be a solid proof of how you play around with your customers. I need an immediate reply to this mail ASAP. Also, send me the accnt statement showing me balance as zero. If I dont get any response, I will be compelled to keep "[protected]@nic.in" in loop, and to file a case against you. I have a recoding of the call with me. Garima [protected]

Recently, I did a transfer on 13, 000 US dollars to my India ICICI bank account. I simply chose ICICI because it has been my primary bank account for ten years and I trusted the indicative exchange rate that was put up on their website. The transaction was initiated on May 12th and after a lot of email exchange with ICICI (they needed some clarifications regarding purpose of remittance and were totally dragging it), it was credited on May 29th 2015. During this period the actual exchange rate was consistently above 63.5 and topped upto 64.12. The indicative exchange rate shown in ICICI website has also been greater than 63 during this period, and infact it is stated in the ICICI page that the exchange rate is confirmed for USA. But the exchange rate that has been provided on my transaction is 62.33, which is much lesser. This has resulted in a loss of more than Rs. 10, 000 to my transaction. I sent them a mail regarding my concern and received a standard reply. "We would want to clarify that the transactions are processed in batches (depending upon the country- currency combinations) through application driven timely procedures and therefore we do not speculate on the FX rate and time of conversion of funds. We wish to inform you that for every transaction submitted through our wire transfer channel, ICICI Bank carries out the conversion of foreign currency to Indian Rupees on receipt of clear funds in our foreign currency account, and applies the foreign exchange conversion rates prevailing at the time of conversion of funds." Only after the transaction did I do a google search and found that ICICI was doing this kind of cheating with all customers.

Hi, My name is Ahmad Nadeem Sayyad and I was using a Credit card of ICICI Coral. My Card no is [protected]. Due to some problem in my married life my wife and her family members are not allowing me to enter my own home. Our dispute is in court. Because of this family matter i am completely financially disturbed and i was not able to make a credit card payment which i want to do after sometime. Now the bad part of the story is your recovery department is helping my Wife as well as with the help of my Wife unnecessary they are calling to all my family and friends at least 15 times a day and using abusing language. We are receiving phone calls from [protected]/[protected] and few mobile nos. I request you please ask them to not call all over the world on my wife's order because i am going to meet ICICI recivery manager in Pune. My email ID : mcp.[protected]@gmail.com Thank you Nadeem Sayyad

I am an ex employee of ICICI bank, i had left my job in Oct 2009, after that i had requested many time for reliving letter from icici bank but no response. Now i am getting Job opportunities from other banks but they are asking reliving letter from icici bank. so pls help me...

Dear icici team I was worked in ICICI Bank from march 21, 2013 to 30october, 2013 I have resigned the job through online due to my family problem. Kindly provide me the relieving order and experience letter as i got selected for kotak mahindra, and i need to submit my relieving letter. My employee id - 265395 Please do the needful at the earliest. Regards, Monalisha Das

Hello, I got a call on 9th June 2015 for regarding KYC information.That person told me that he is calling from ICICI and asking my ICICI bank account number.He told me that ICICI send a message regaring KYC on my mobile. But i did not get as such message from ICICI.When i did not share my account number. He abused me and said that he will lodge the FIR against me and deactivate my account number and will withdraw all money from my account. I am sharing the mobile no of that person .Please confirm he is from ICICI or its fake call. It’s urgent because i am going to take legal action against him. Please confirm on the same ASAP. Following is the mobile no from that i got the call. [protected] My details are as follows: Name : Amit Singh Mobile : [protected]

Dear Sir/Mam, With reference to the complaint dated 08/06/2015 regarding delay in issuing debit card, for our newly opened current account No[protected], in this connection we have not received any reply or response from your end so far. As your good self is well aware that without debit card we can't operate net banking due to which a lot of fund transfers remained pending from our end. We sincerely waiting for your immediate action in the above matter. Regards, Vikas Singhal Express Air Travels

I have sent mail to settlement.[protected]@icicibank.com as suggested from icare toll free number [protected] who told me to send a mail on the following to get my work experience certificate. I have sent numerous mail regarding this and somehow i got one reply from them after long who said that i have outstanding dues to pay and only after that i would get the same. However, i had already settled the dues before and i even provided them the screenshot of the payment. And now they are not replying to any of my query neither they are providing my work experience letter. I am frustrated and disappointed by their attitude and puzzled what i need to do as i am in urgent need of it for my admission to executive MBA courses. Regards, Sekhar Chetry Emp 196338

Respected Sir Today in morning, a person called from the number [protected] to my father and said that he is calling from ICICI bank, Mumbai and he wants information for updating our ATM card. My father gave him the information thinking that he is from ICICI, Later we came to know that he was not from ICICI and our balance from our account was getting deducted. He took out 12000 rupees from our account. Then we blocked our Account and changed the PIN no of ATM card. We have complaint regarding in nearby Police Station. Kindly do the needful, and get the money refunded. Hoping for your cooperation. Thanking You Anupama Trivedi RZ-18, Shop Plot, Khushi Ram Park, Om Vihar, Uttam Nagar, New Delhi-110059 Phn No. : [protected], [protected]

saving A/C Deposit only 5 times Per month How can maintenance my A/C? My A/C Number[protected] Pannir selvam R) Bank: ICICI BANK LTD Address: ICICI BANK LTD., 73/H, SUBRAMANIAPURAM, 2ND STREET, POST OFFICE BLDG., TIRUVERUMBUR, TRICHY- 620013, TAMIL NADU State: TAMIL NADU District: TIRUCHIRAPALLI (Click here for all the branches of "ICICI BANK LTD" in "TIRUCHIRAPALLI" District) Branch: THIRUVERUMBUR TAMILNADU Contact: RAMKUMAR THIAGARAJAN [protected],[protected]

I AM HOLDING JOINT ACCOUNT AT YOUR ICICI BANK SHAHIBAUG BRANCH AHMEDABAD GUJARAT. THIS ACCOUNT WAS OFFERED BY YOUR BANK AT MINIMUM BALANCE OF Rs. 5000/- . I AM MAINTAINING BY CONTINUOUS BALANCE FOR MORE THAN 20, 000/- AS AN AVERAGE BUT YOUR BANK IS CHARGING INSUFFICIENT BALANCE CHARGES. UPON INQUIRY I HAVE FOUND THAT YOUR BANK HAS UP-GRADED MY ACCOUNT WITHOUT TAKING ANY CONSENT FROM ME. DUE TO UP-GRADATION I HAVE BEEN ASKED BY YOUR BANK TO MAINTAIN MINIMUM BALANCE OF Rs. 25, 000/-

I have deposited Rs. 20, 000 AS FIXED DEPOSIT in my account "[protected]" and the transfer shows in the below account numbers. I dont know how it is possible that it is credited into the below numbers, I am trying to call your number, but the number is not working TRF TO FD no.[protected] TRF TO FD no.[protected]

I HAVE TAKEN A HOME LOAN DURING THE MONTH OF SEPTEMBER 2014.BUT AT THAT TIME BANK HAS NOT SAID THAT THE INTALMENT PAYMENT WILL BE MADE FROM THEIR SOUCE AND PARTLY FROM MY OWN SOURCE. UPTO PAYMENT OF SECOND INSTALMENT(FROM LOAN AMOUNT) NO PROBLEM HAS ARISE SINCNE BANK HAS PAID FULL AMOUNT BUT AT THE ITME OF 3RD INSTALMENT I HAVE CAME TO KNOW THAT I HAVE TO PAID 1.80 LAKH OUT OF 3.50 LAKH WHICH IS AT THAT MOMENT OUT OF MY ABILITY AND I HAVE REQUESTED THE MENTIONED PERSON TO GIVE ME THE FULL AMOUNT OF LOAN FOR THIS TIME AT LEAST BUT MY REQUEST BECOME IN VAIN.THEN HAVING NO OTHER ALTERNATIVE I HAVE TO GOING FOR SALE OUT THE PROPERTY AND FEW DAYS BEFORE IT ALMOST FINAL.THEN I HAVE REPETATELY REQUESTING THE CONCERNED PERSON FOR PROVIDING ME THE LATEST BALANCE OF MY LOAN OVER PHONE BUT HE IS NOT REPONDING, SOME TIME HE IS NOT ATTENDING MY PHONE ALSO. SIR FOR THE MISGUIDANCE OF ICICI BANK I HAVE LOST MY SOCIAL FAME AND GOT VERY MENTAL TENSION IF ANY THING HAPPEN WITH ME THAT WHOLE ICICI BANK WILL BE LIABLE FOR SO. FOR NOW I NEED THE FOLLOWING 1)TAKE ACTION AGAINST THE CONCERNED PERSON. 2)GIVE ME THE LATEST LOAN POSITION 3)WHAT WILL BE THE FORMALITIES TO REPAY THE LAON. 4)WHO WILL BE THE SURE RESPONSIBLE FOR LOSSING MY SICIAL FAME? NOW I WANT TO REPAY THE LOAN AMOUNT BUT MR TILAK KUMAR NOR SASHI KUMAR ARE RESPONDING SO, BUT AT THE TIME OF LOAN SANCTION THE MANAGER OF ICICI BANK, DHANBAD WAS CAME HIMSELF AT MY HOME ADDRESS.SO I EXPECT SO MUCH RESPONSE FROM ICICI BANK AT THE TIME OF LOAN PAY OR IN OTHER MATTER ALSO. KUNTAL CHATTERJEE MANAGER(F) STEEL AUTHORITY OF INDIA LIMIED CHASNALLA COLLIERY DHANBAD, [protected]

hi, ISSUE:I am the A/c holder of ICICI Bank and i am writing this for the fraud transaction of Rs.6000 which was debited from my A/c. When & How?:this issue took place on 3rd may 2015 when i swipe my card at NON ICICI ATM(Kotak Mahindra @ 07:57 pm, GHatkopar New Maneklal estate)& there was some server issue due to which my transaction was not complete but i haven't inputted any amount on it, and thereafter when i swipe my card at ICICI ATM to withdraw money i saw that already Rs.6000 was been debited successfully. i have registered a complaint to ICICI customer care under request id SR[protected] but they couldn't able to track how it got debited. i am requesting you to look into this issue and resolve ASAP. i hope my request will resolve by your effort & help. Many Thanks Nakul G Gawli

My name is santvana rajput.I got relieving from icici bank on 8 april 2015from bhusawal branch. I have not recieved my relieving letter till now. My emp cd-261527 Mob no-[protected], [protected] My address- hno-1516, vijay nagar rampur chapar, near gurudwara.rampur jabalpur-482008 Jabalpur. My email id- santvana.[protected]@gmail.com Kindly help me as earlier.

Dear Sir/Mam, I got the SMS that your dispatched Credit card is returned please change your address by dialing customer care number but from 5 days i am trying to dial no. but i am not able to talk to customer care. In message there is no customer care number and procedure. ICICI bank is one of the good bank in private sector and i am not satisfied with this type of poor service.Please provide us solution. My email-id - [protected]@gmail.com Mob--- [protected]

Dear sir Details of your compliment: Name: Ghansham kenjale Icici bank credit card E-mail address: Sham.[protected]@gmail.com Telephone no: +91-091-[protected] Service Request(SR) No: Details of complaint: Credit card no [protected] is allready made See the sequencer of event of credit card bill 1 January credit card bidi amount Rs 20300/- and it's due date is[protected] 2 cheque no 420592 dropped at icici bank amt centre at Chinchwad pune on 6-2-2015 3 cheque not presented for clearing upto 12-2-15 4 I visited to icici bank Chinchwad branch they told me that the cheque may be lost in transit so make a cash payment of card bill 5 cash payment of bill made on 12-2-15 of Rs 20300/- at Chinchwad br 6 next bill amount of Rs 1390/- plus cash payment charges of Rs 112.36 total Rs 1502.36 7 Rs 1390/- paid by cheque on 7-3-15 and Rs 112.36 reverse by you on 12-3-15 8 cheque of Rs 20300 cheque no 420592 presented in clearing on 17-3-15 ( which was deposited by me in 6th February, May be lost in transit, for which I have make a cash payment of 12th February ) so I have not made the cheque payment and return the same 9 and from onward you have charge me cheque return and late fees, etc charges till today's bill So I request you to reverse all outstanding amount other wise I will file complete to RBI, consumer forum, grahak panchayat and in civil court Solve the problem as with in three working days Thanking

Hi, I am Devendar . I have a demat account in ICICI bank. Today I checked my bank transactions and to my surprise I found that there is one debit transaction[protected] DP CHGS TILL APR-15 . When I created the demat account, I was not told about the DP charges and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. This is completely unacceptable and I want my MONEY BACK... My ICICI account number is[protected], and My phone number is [protected]. Thanks.

I have a Demat account in ICICI bank for several years now. When I checked my bank transactions and I found that there is one debit transaction DP CHGS TILL APR-15---- INR 561.80. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

Respected Sir/ Ma'am, I like to inform you that, I was very much hazel with the process of my home loan application. I have apply for a home loan on 9th April 2015 with all documents after regular follow-up my application was logged-in on 6th May, then I have paid RS-1500/- for legal. Technical verification done on16 th May and legal verification complete on 30th May. After all that 1st June I got information from Mr. Subhankar Prasad (Mobile no:- [protected]) that all my verification done and it was clear, he also informed me that very next day they will provide me my sanction latter. After that he doesn't pick my phone calls. then suddenly after approx 2 month today they are informed me that my file was rejected due to my company profile. My Point is: 1. Why it was not reject at the time of logged-in? 2. What is the problem with my company profile? 3. Why its take approx 2months for reject ? 4. who will return my amount (Rs:- 1500/-) which is taken for legal verification ? Home Loan Application Details: Name:- Indranil Das Loan Amount :- 10 lakhs Self construction Bank Details:- ICICI bank Murgashole Branch, Asansol, Weast bengal. Kindly provide the need ful and provide me the answer of above question. Thanks & Regards Indranil Das Mobile:- [protected]/ [protected] Emial ID: [protected]@janalakshmi.com