| Address: Vadodara, Gujarat |
Dear ICICI Bank,
With reference to above subject, My father recently opened new Saving Account (Account No.[protected]. He got a call from Mr Ramesh Agarwal on 8th June, 2015 claiming himself to be calling from Mumbai office. He told this call is for verification of New Saving Account. My father is a senior citizen. He was asked debit card number, cvv number, Alphates and numbers which are behind the debit card.
Being new to this system of debit card, he gave all details. The guy changed password and made 3 transactions and transferred total 98505 INR to some account. Very next day My father register a police complaint with city`s Crime Branch.
But there is no response from ICICI bank regarding giving details of the account to which money was transferred.
Really pathetic bank. RBI should reconsider and make stringent laws for Banks and make them responsible for such frauds.
when i tracked the number from which my father got call, it was from Bihar (Vodafone).
Big Q is how does some one can come to know that my father has recently opened new account and has balance of One Lacs in it???? It is only possible with help of internal employees of the bank. There seems to be a big racket which is run with help of such reputed bank.
Want Cyber Crime Department to bust such rackets.
Hope ICICI bank will respond after reading this complaint. I have decided to public my complaint in Nationalized Newspaper, Local Newspaper.
ICICI Bank customer support has been notified about the posted complaint.
We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.
Regards,
ICICI Bank Customer Service Team