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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 873

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Lokesh Sehgal
from Delhi, Delhi
Jun 20, 2015
Resolved
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Address: New Delhi, Delhi

This is seriously strange, without letting me know. They deducted my balance and it turned out to be a poor banking solution. MABChgs-Apr15+STax 63 513.00 MABChgs-Mar15+STax 29.33 266.60 This is seriously egregious. Need justice here.
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2015
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Dear Mr. Sehgal,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2nexs) in the subject line.

Regards,
ICICI Bank Customer Service Team
ICICI Bank is very Bad Bank...Because This bank is multipal time Charge for MAB name that Theaf...Contact...[protected]
Hi ICICI team,

Even i am also faced same issue.. ICICI bank is worst bank.. MAB charges are calculating every monthly and deducting every month.. i never seen like this other banks.. i will close my account and open national bank.. National banks are very safe and follow RBI rules.. i will put this matter in consumer court.. with out any intimation they are doing their own way..

My acc details :[protected]

Regards,
Raji
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    shweta.1988s
    from Chennai, Tamil Nadu
    Jun 20, 2015
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    Address: Bangalore, Karnataka

    On 20/Jun/2015 9:06 AM I Got a message stating A/C has been debited for 9080.90 INR For VPS-TEXACO. When i checked my account balance the money has been deducted from my account!! If we check about this merchat ITS From Netherlands! Which makes it clearly visible that this is a Fraud Transaction as I am in India and card is with me!! I am not sure how bank did not check About foreign txn n warned me!! Moreover they are not assuring me that My money will be refunded!! I tried to Launch FIR but police just gave me an Acknowledgement.. Please help me getting my money back!
    Aug 6, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2nex6) in the subject line.

    Regards,
    ICICI Bank Customer Service Team
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      KamalBhandari001
      from Delhi, Delhi
      Jun 20, 2015
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      Address: New Delhi, Delhi

      I have created pocket card with ICICI bank and for applying pocket physical card ICICI bank offering a brand new tanz headphone with shipping and handling charges INR399 but we need promotional code to redeem tanz headphone. So I have applied pocket physical card on 30 may 2015 and accoding to terms and conditions promo code should deliver me within 15 days but today is 20 june 2015 but no promo code received form ICICI bank and I am contacting to icici bank regularly but they not giving me sufficient answer and saying me you should receive pomo code as soon as possible I have registered my compalint with icici bank after reqesting many times and my compalint no. is SR[protected] and I am attaching my pocket physical card photo proof and physical card no. [protected].
      ICICI Bank customer support has been notified about the posted complaint.
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        Bhupender Rangi
        from Noida, Uttar Pradesh
        Jun 20, 2015
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        Address: New Delhi, Delhi

        Hi I have salary account with ICICI bank Delhi. I didn't use my ATM from last 20 days but they charged me two times 28.09rs as ATMDEC charges just two days before. How could they charge for ATM decline even when I didn't use my card . Totally chor bank.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Mr. Rangi

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2neo2) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Ashok Mahariya
          from Chennai, Tamil Nadu
          Jun 20, 2015
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          Address: Dehradun, Uttarakhand

          In 2013, when I was an under-training officer at Dehradun, one agent/employee from the ICICI bank(Dehradun branch) came to our training academy and offered a special account to officer trainees at the academy. The main benefits of the offer were lifetime AMC(Annual Maintenance Charges) free demat account along with privileged saving account and that also without need of maintaining AQB(Average Quarterly Balance). After a year, I was shocked when the charges of AMC for demat services deducted and I made immediate complain and now the real story begins which might be impossible to tell in details but in short they changed their stands like a black ticket agent at local cinema halls. I first contacted Mr Jaswant the main employee at the base branch who offered me such account. He first accepted the mistake and told that he will write to demat service branch to rectify the mistake. Few days later demat account branch contacted me and talked in a very unprofessional way like a fish-market seller. They told me that such offer is not existed and the AMC was free for first year. Two days later, on my further complain to head customer office, demat branch contacted me and offer me a out of bank settlement by refunding my money on their own and changing my account to basic services to avoid further AMC. I was disagreed because I was offered the AMC free account with a full service demat account and not with a basic service account. Later the head of their customer grievance cell also made several baseless excuses. I was totally frustrated by their unprofessional and cheating behaviour which never expected from a bank. Now I can say that compare to them public sector bank is good which might not talked with you such politeness but I strongly felt that the ICICI bank talked and showed its customer friendly behaviour on in cunning and sweat poison way. They just see profit and for that they can go to any extend of cheating and their so called customer friendly behaviour is just an eyewash. I am taking the matter in other legal ways upto that I strongly recommended and warn the present and future prospective customers of the ICICI bank to keep a distance with this bank
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Mr. Mahariya,

          We're sorry to hear about your experience. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID (a2neb8) in the subject line of your email. We will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            Address: Ghaziabad, Uttar Pradesh

            Sir, I had purchased below mentioned tax saving bonds and have not received the payment on redemption of the bonds till date. Do let me know in case any further details are required to enable us to get the redemption payment of the bonds at the earliest. Option Tax Saving Bond - Bondholder No. Certificate No.. Distinctive Nos. I 022001-TSB-One [protected] 589499 [protected] I 022001-TSB-One [protected] 589500 [protected] I ...
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            omparkash12
            from Mumbai, Maharashtra
            Jun 19, 2015
            Resolved
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            I received 7-8 calls from mobile number [protected] AND [protected] today asking for ATM card information of ICICI and Sbi Bank. The Caller said that he is calling from ICICI ATM SERVICE CENTRE and if the information is not provided then my ICICI and SBI Bank accounts will be blocked. Finally i got a massage at 7:16 pm from [protected] which reads as " Your accoundt has been temparory blocked by SBI and ICICI Bank and now your current acct. bal is 0.00." i told him that i haven't received any information about blocking my account from bank. Then he said i have to provide my ATM information to unblock the account. I knew this is not real coz i hav heard abt these kind of fraud calls. I disclosed some of my card info. Beware of these kind of calls. please take necessary action and intimate me on my mail id --- [protected]@gmail.com---
            Aug 6, 2021
            Complaint marked as Resolved 
            Dear Mr. Parkash,

            We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details incase you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated.

            Regards,
            ICICI Bank Customer Service Team
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              Kartik Sethi
              from Noida, Uttar Pradesh
              Jun 19, 2015
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              Address: New Delhi, Delhi

              My father went in ICICI bank for change of mobile number for OTP as registered mobile number is of 9 digit which is not possible, the person in bank told that the number is changed. But when doing payment again the number was not changed. After waiting for 2 days again when contacted in bank (Preet Vihar Branch) they told that this time it will change but still its not change. Please make this request faster as the online bill payment will get late which take extra charges. Photo is attached which prove that the mobile number is not changed.
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Mr. Sethi,

              We regret the inconvenience caused. We request you to email us your concern with the account holder's contact details on [protected]@icicibank.com. Please mention the UID (a2ndwm) in the subject line of your email. Our official will get back to you.

              Regards,
              ICICI Bank Customer Service Team
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                Olive Isaac
                from Chennai, Tamil Nadu
                Jun 19, 2015
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                Address: Chennai, Tamil Nadu

                I am an account holder of ICICI bank for about 8 months only. When I went to pay my telephone bill. my money in account was less from the previous days balance. I was thinking why I was having such deduction and I checked my mail and phone whether I received any notification. But I didn’t. Then I went to my personal banking website and checked for the reason. Then I saw a charge of 500 rupees in the name of MAB Chgs-Apr15. My account no is[protected] email [protected]@gmail.com
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  Olive Isaac
                  from Chennai, Tamil Nadu
                  Jun 20, 2015
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                  Address: Chennai, Tamil Nadu

                  My complaint is related to the debiting of minimum account balance charges. I am holding saving account but ICICI bank did not inform me about MAB charge Now i got debited around Rs.500 MABChgs-Apr15. My Account number[protected] . eMAIL id: ebms.[protected]@gmail.com
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Mr. Isaac,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Preeti1024
                    from Rajkot, Gujarat
                    Jun 19, 2015
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                    Address: Surat, Gujarat

                    I have received ICICI gift card as a wedding gift. The card is not working. I want to check the balance of my gift card. But ICICI don't have any facility to check balance online where as other banks do provide easy balance check online facility. For ICICI gift card balance inquiry one need to call their Customer Care. I try calling customer care Surat # [protected] but after choosing so much of options to know balance (about 5-6 min+1-2 min queue) as soon as my number come call get disconnected. I have spend almost 30 min calling ICICI customer care and end up in waste of my time and mobile balance. This is simply cheating and way to earn money by forcing people call their customer care center. Why don't they provide simple online balance checking facility online when others bank can do?
                    I have received icici gift card as a wedding gift. In starting card blocked after 2, 3 transaction and we have tried to call customer service for at least 2 months but no one redirected us to a right portal. After 2 months finally we connected to customer care and our card got unblocked. After some transaction it shows your card has no balance. But according to our shopping transaction we should have some balance. Now we are again trying to call customer service to know our balance and our last 5 transactions but no body responded. Don't know what to do
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                      vijay hubale
                      from Pune, Maharashtra
                      Jun 19, 2015
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                      Address: Sangli, Maharashtra

                      Dear sir, I was worked in icici bank My Emp Id-198133.Joining Date-08 Jun 2010 to 11 April 2015. my personal mail id [protected]@gmail.com I nothing Submit PF Withdrawal request So Please process PF amount Transfer my saving account .a/c no[protected] PF NO.-MH/18796/198133 Name -Vijay Hubale Emp id.-198133 Date of joining-Jun08 2010 Thanks & Regards Vijay hubale [protected]
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                        o.raju
                        from Hyderabad, Telangana
                        Jun 19, 2015
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                        Address: Prakasam, Andhra Pradesh

                        dear sir this is ongole.Raju. i was working as a dst(icici bank) in commercial vehicle loans in prakasam dist recruting by t4u from solutions integrated marketing services pvt ltd . I dont have any emp id and pf details. please give above details. my working period apr 2004 to july2006 location at ongole. my rapg head office at nellore. my contact details Ongolu.Raju [protected]
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                          abhi8900
                          from Mumbai, Maharashtra
                          Jun 19, 2015
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                          Address: Moradabad, Uttar Pradesh

                          DEAR SIR/MADAM, MY TWO WHEELER LOAN NO WAS : (AGREEMENT NO.ESMDB[protected]) I HAD ALREADY PAID ALL THE INSTALLMENTS BUT TILL DATE NO N.O.C. SENT BY THE ICICI BANK.PLEASE ISSUE THE NOC AS SOON AS POSSIBLE ON THE BELOW ADDRESS, AS I HAVE CLEARED ALL THE DUES PLEASE LOOK INTO THE MATTER Thank ABHISHEK SARASWAT MORADABAD Mob.: [protected] ADD-MILAN VIHAR, NEAR SAI MANDIR, DELHI ROAD MORADABAD (U.P)244001
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Mr. Saraswat,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            meenudev
                            from Mumbai, Maharashtra
                            Jun 19, 2015
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                            There was a cash withdrwal of INR 25000 from my ICICI accountoun in one transaction on my atm card on 13 jun2016 at 13:01hrs, it was ICICI ATM harinagar ext jaitpur badarpur Delhi. I try to withdrwa INR 3000/- which was not sucsessfull transaction time around 12:45hrs .and i left the ATM at 12:50hrs and i got the withdrawal msg at 13:01 . I have file the complaint for discripency where ICICI bank says this amount was paid to me completely.i have been asking them to show me CC tv footage but there is no revert even after 7 day Devendra singh Negi
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Mr. Negi,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2ndcp) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            I have got the mail from customer care of ICICI after writing to MD, CEO of ICICI bank saying that they are investigating on the case and they will revert me by 25 jun2015. i will update the status, and received new complain no SR[protected].


                            Rgds
                            Mr Negi
                            Today i went to ICICI bank to verify the CCTV images, it was withdrawn by some male which was there at the ATM .
                            Now i am sure the bank person is involve in this because when i tried to withdraw INR 3000 it was not sucsessfull and how come the guys who is collected cash from my card on the Picture
                            has collected the cash inr 25000/- in one transaction from the same ATM, it clearly says that there ATM machine was Tampered by the person who was there in the ATM before me and my card has been clone by these people because that ATM card was on my hand.I have received SMS at 13:01.

                            its all ICICI system and security fault. Would appreciate if bank fraud comity verify all the detail and refund my many back as soon as possible.


                            Mr/s Negi
                            Dear Mr. Negi,

                            We have made a note of your SR number. Our official will respond to you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Dear Concern

                            My Complain hasbeen resolved by Mr Manoj Phalse Customer care Manager Mumbai office ICICI Bank .
                            Really appreciate his follow-up and prompt action on the complain.


                            thank you
                            Mrs Meenu negi
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                              M_Abidi
                              from Bengaluru, Karnataka
                              Jun 18, 2015
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                              No direct way to talk to a customer care representative.

                              Address: Bangalore, Karnataka

                              I am a ICICI account holder and whenever I have trouble am unable to talk to a customer care representative. They call the numbers on their website as customer care but no option is available on call to talk to one. This is so misleading and I end up going to the branch everytime. Can they not have a straightforward option like 0 or 9 or anything to speak to a customer care on their customer care numbers? Why is it so difficult to speak to...
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                              hitesh4583
                              from Ernakulam, Kerala
                              Jun 18, 2015
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                              every time i try to log in to my internet banking i am not able to do so the massage come contact our customer care executive and they tell i have enable your user id you can log in after 15 minute but again after 20 minute also you try same problem occur it is causing delay in bill payment and other things day by day this bank condition is becoming pathetic. my account number is[protected].
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Kranthi Kumar89
                                from Delhi, Delhi
                                Jun 18, 2015
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                                Address: Hyderabad, Andhra Pradesh

                                without my request icici bank adding auto debit return fee to my credit card bill from last 3months. here i am attaching my credit card statements.please take an action to refund my amout. credit card no:[protected] my mobile no.[protected] email: kranthi.[protected]@gmail.com
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Mr. Kumar,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                I was given credit card on a promise that it is free for IGATE Employees and now after 1 month I was charged 226 Rs. with out using the card even once. Its clear cheating by ICICI Bank. Cheap Tactics to loot out money. I want strict action to be taken
                                MY CARD NO.[protected] .I AM IN ABROAD LAST MONTH AND ICICI BANK HAVE NOT SEND HARD COPY STATEMENT AT MY BOOKED ADDRESS.WHILE I CAME BACK I HAVE DROP CHEQUED ON DT.24.06.2015 AT ICICI BANK LAND MARK, RACE COURCE, VADODARA AT H.O. BANK, BUT ANY HOW IN MY STATEMENT IT IS CREDITED ON 2.07.2015 . MY DUE DATE IS 26.06.2015 SO I HAVE PAID BEFORE TWO DAYS.BUT IN MY RECENT STATMENT THEY HAVE CHARGE RS.2, 827.27 WITH S.T. AS LATE FEE AND INTEREST AGAINST RS.530.06. SO I WANT TO RAISE MY DISPUTE AGAINST SUCH UNAUTHORIZED CHARES.
                                MY CARD NO.[protected] .I AM IN ABROAD LAST MONTH AND ICICI BANK HAVE NOT SEND HARD COPY STATEMENT AT MY BOOKED ADDRESS.WHILE I CAME BACK I HAVE DROP CHEQUED ON DT.24.06.2015 AT ICICI BANK LAND MARK, RACE COURCE, VADODARA AT H.O. BANK, BUT ANY HOW IN MY STATEMENT IT IS CREDITED ON 2.07.2015 . MY DUE DATE IS 26.06.2015 SO I HAVE PAID BEFORE TWO DAYS.BUT IN MY RECENT STATMENT THEY HAVE CHARGE RS.2, 827.27 WITH S.T. AS LATE FEE AND INTEREST AGAINST RS.530.06. SO I WANT TO RAISE MY DISPUTE AGAINST SUCH UNAUTHORIZED CHARES.
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                                  punitswarup
                                  from Dehradun, Uttarakhand
                                  Jun 18, 2015
                                  Resolved
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                                  Resolved

                                  Address: Dehradun, Uttarakhand

                                  Called many times on Dehradun[protected] but no reply hence writing mail. As I am Scientist in ISRO even on official-tour many times i pay my complete bills timely. However this time my due date was 04.06.15 and a payment of Rs9, 500 (through Billdesk) was received on 03.06.15 but balance payment was bounced as it was cheque for which i was informed only on 05.06.2015 by my banker & hence i made another payment (through Billdesk) on 07.06.15 which could be credited in you a/c on 10.06.15 only. For the delay of 6-days an interest of Rs.1700 is levied which is exorbitant for the loyal customer. Once it happened with my Citi & AxisBank Cards but no penalty was imposed for Loyal-customers and i just made an inquiry pertaining to this case to which CCE only was capable of answering that "once in a while event is relaxed". I hope ICICI bank is not so harsh and customer unfriendly to be rude enough to not waive-off the interest for' rarest-of-the-rare' case for a loyal customer who never-ever defaulted; even after terms of card changed without informing (like no points for petrol, no receiving of card with enhanced security, not getting by post the bills even SMS says it is delivered, etc.) Hence request interest amount of ~ Rs 1800 levied on me my be waived-off immediately as a special case for a loyal government servant & retaining customer. I am your customer since 2007 & never defaulted in-spite of various compromises made by me. Do Acknowledge receipt of this positively. Regards, Dr. Puneet S.S., Scientist/ Engineer. Room No.: 4107, Programme Planning & Evaluation Group (PPEG), Indian Institute of Remote Sensing, Indian Space Research Organisation (ISRO), Department of Space, Government of India, 4-Kalidas Road, Dehradoon-248001 Uttrakhand, (India). Alt. mail: [protected]@yahoo.com Phones: +91 - 135 – 252 4107 (O), +91-[protected]
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Really shameful for the ICIC Bank
                                  Very True
                                  A call came today morning (from [protected] at 8.45 AM in a male voice) but no confirmation so far in writing. The person was asking for the Card number hence it seems to be a fake call ...
                                  If ICICI bank please confirm me on my mail id and do the things .
                                  Stop misleading the loyal fellow beings in India
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Dear Mr. Swarup,

                                  We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details incase you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Dheeraj Prakash
                                    from Patna, Bihar
                                    Jun 18, 2015
                                    Resolved
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                                    Resolved

                                    Address: Patna, Bihar

                                    I am an account holder of ICICI bank for about 8 months only. When I went to take money from the ATM, my money in account was less from the previous days balance. I was thinking why I was having such deduction and I checked my mail and phone whether I received any notification. But I didn’t. Then I went to my personal banking website and checked for the reason. Then I saw a charge of 500 rupees in the name of SMAB Chgs-May15+Stax 55.00. My account no is[protected] contact no-[protected], [protected] email [protected]@gmail.com
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 06, 2015
                                    ICICI Bank Customer Care's response
                                    Dear Mr. Damu,

                                    We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Verified Support
                                    Jul 31, 2017
                                    ICICI Bank Customer Care's response
                                    Dear Customer, (abhi8081)

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dear Sir/Madam,

                                    I am an account holder of ICICI bank for about 3 years. I am not using my account for last one year.Because i got job in abroad and went for employment.But when i check my balance through net banking I saw a charge of 368 rupees in the name of SMAB Chgs-FEB15+Stax 40.56 Date 24.03.2015. My account no is[protected] contact no[protected] email [protected]@gmail.com

                                    Name is Prabhakaran.P

                                    What is the minimum balance i should maintain in the account.Register mobile number is [protected] but i am not using the number now
                                    Rajesh cool's reply, Mar 1, 2019
                                    Hnji sir pse refund hoe k nai
                                    ICICI Bank — SMAB Charges Deducton

                                    3 Reviews
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                                    User Damodara kannan on sep 29
                                    2015
                                    I am an account holder of ICICI bank for about 8 months only. When I went to take money from the ATM, my money in account was less from the previous days balance. I was thinking why I was having such deduction and I checked my mail and phone whether I received any notification. But I didn't. Then I went to my personal banking website and checked for the reason. Then I saw a charge of 500 rupees in the name of SMAB Chgs-May15+Stax 55.00. My account no is[protected] contact no- email id-kannan.[protected]@gmail.com
                                    Dear Sir/Madam,

                                    I am an account holder of ICICI bank for Past 6 years. I am not using my account for past one Month.Because i got job in Banglore training process purpose.on 21.9.16 my a/c balance is Rs.2002/-, after i withdrawn the cash of Rs. 500/- on 24.9.16/-.But when i check my balance alert through mobile & net banking I saw a charge of rupees of Rs. 683.24/- in the name of SMAB Chgs-FEB15+Stax 40.56 Date 23.09.2016.
                                    My account no is[protected]
                                    Mobile no- [protected]
                                    email. Id : [protected]@gmail.com
                                    A/c holder Name : ARVIND.A

                                    Dear ICICI Bank Customer Care Team, Pls let me know this Amount Deduction will returned back to my A/c in the sense, i will use this A/c Continuously otherwise i will Cancelled this ICICI Bank A/c. Within this week. i have lot commitment in the money.
                                    Dear ICICI Bank

                                    I am an account holder of ICICI bank . when i checked my balance alert through net banking I saw a charge of rupees of Rs. 518 /- in the name of SMAB Chgs-APR16+Stax 67.50 Date 13/7/16 and Rs. 518 /- in the name of SMAB Chgs-MAY 16+Stax 67.50 Date 19/7/16 .
                                    My account no is[protected]
                                    Mobile no- [protected]/[protected]
                                    email. Id : [protected]@gmail.com; [protected]@hotmail.com
                                    A/c holder Name : Meena Shivtare
                                    pls refund my money immediately where no fault from us ...
                                    I am an account holder of ICICI bank . when i checked my balance alert through net banking I saw a charge of rupees of Rs. 640.87 /- in the name of SMAB Chgs-Jan 13 Date 13/1/2017 and Rs.640.87/- in the name of SMAB Chgs-Date 13/1/2017.
                                    My account no is[protected]
                                    Mobile no- [protected]
                                    email. Id : [protected]@gmail.com; phanikumar848.[protected]@mail.com
                                    A/c holder Name : Phanindra Cherukuri
                                    pls refund my money immediately where no fault from us ...
                                    Dear Sir/Madam,

                                    I am an account holder of ICICI bank.When I checked my balance alert through net banking I saw a charge of rupees of Rs. 355.35 /- in the name of SMAB Chgs DEC16+Stax46.35 Date 13/01/2017.

                                    My account no is[protected]
                                    Mobile no.- [protected]
                                    Email id- akash.[protected]@gmail.com
                                    A/c holder Name- Aakash Rana

                                    Pls refund my money immediately where no fault from us..
                                    dear sir/ mam
                                    Rs 533 is deducted from my account on 13th of jan in this year. i just want to know at least they should inform me about MAB so that; either i use account with full criteria or i quit account from icici bank because it is very tough for me as a student to maintain 10000rs always.
                                    I request you to help me to reimburse my money.
                                    DETAILS OF MY ACCOUNT IS GIVEN BELOW IN SNAPSHOT.
                                    Dear Sir/Madam,

                                    I am an account holder of ICICI bank.When I checked my balance 370.43 through net banking I saw a charge of rupees of Rs. 625.07./- in the name of SMAB Chgs FEB 2017+Stax81.53 Date 18/02/2017.

                                    My account no is[protected]
                                    Mobile no.- [protected]
                                    Email id- [protected]@yahoo.co.in
                                    A/c holder Name- GURU JYOTHI SANE

                                    Pls refund my money immediately where no fault from us.
                                    Dear Sir/Madam,

                                    I am an account holder of ICICI bank for more than 15 years. I am not using my account for last one year. Because i have shifted my company. Never ever ICICI has deducted any amount till dec16 But when i check my balance through net banking I saw a charge of 355.74 rupees in the name of SMAB Chgs DEC16+Stax46.40 Date 13/01/2017 & SMAB Chgs JAN17+Stax47.62 Dated 18/02/2017. My account no is[protected] contact no-[protected] email ashish.[protected]@gmail.com

                                    Name is Ashish Saswadkar

                                    What is the minimum balance i should maintain in the account. Pls refund my money immediately where no fault from us.
                                    nareshgharat's reply, Jul 30, 2017
                                    Hi,
                                    did you get your money refund?
                                    Dear ICICI Bank

                                    I am an account holder of ICICI bank .When i checked my balance through net banking I saw a charge of rupees of Rs. 689.97 /- in the name of SMAB Chgs FEB17+Stax89.97 dated on 23/03/2017. Before Re-activating the account i went to my branch to enquire, if they are going to deduct/charge money from my account if i activate it as i had not used it for sometime.I had Re-activated my A/C at my Branch Office, Executives there told me they will be NO dedudtion at all and i can continue using this account. when i logged in to check balance, Amount of 689.79 has been deducted. I request you to please refund the same amount to my A/C with no fault from us

                                    My account no is[protected]
                                    Mobile no- [protected]
                                    email. Id : rafii.[protected]@gmail.com
                                    A/c holder Name : MOHMMED RAFI VEMPALLI
                                    I am also facing same issue. my account is salary account why they have taken the charges?
                                    SMAB Chgs FEB17+Stax83.93
                                    SMAB Chgs MAR17+Stax22.68

                                    who can give the answer for this.

                                    My no :91-[protected]
                                    email :bhushan.[protected]@gmail.com

                                    regards
                                    Sasi Bhushan
                                    ICICI Bank Customer Care's response, May 17, 2017
                                    Verified Support
                                    Dear Sasi Bhushan,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dear Sir/Madam,

                                    I am an account holder of ICICI bank.When I checked my balance 370.43 through net banking I saw a charge of rupees of Rs. 680.23./- in the name of SMAB Chgs FEB 2017+Stax81.53 Date 28/06/2017.

                                    My account no is[protected]
                                    Mobile no.- [protected]
                                    Email id- [protected]@gmail.com
                                    A/c holder Name- ABHISHEK AMBATi

                                    Pls refund my money immediately where no fault from us.
                                    HI,

                                    ICICI has debited rs. 7000 from my account in last 2 years without giving any notification to me, as SMAB charge & i was totally unaware of this.

                                    ICICI officials said that as debit amount is less (400/month) we don't send alert, this statement indicates stupidity of icici officials.

                                    if you don't give notification about what's in customers interest...then why you people send useless promotions & offer SMS everyday to customers like us..
                                    You can't send such important information to customers just becaz you are earning money from that.

                                    shall i go to consumer forum against this?

                                    Regards,
                                    ICICI Bank Customer Care's response, Jul 31, 2017
                                    Verified Support
                                    Dear Customer, (nareshgharat)

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a2ncw6_aaas) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dear Sir/Madam,

                                    I am an account holder of ICICI bank.

                                    Below deductions are illegal on your part and the amount deducted without any prior notification and not even your messages come for these -
                                    Date - Transaction Remarks - Amt Dbtd
                                    [protected] SMAB Chgs OCT15+ Stax&SBC65.25 - 515.25
                                    [protected] SMAB Chgs FEB17+ Stax&SBC58.13 - 445.69
                                    [protected] SMAB Chgs MAR17+ Stax&SBC0.52 - 4.0
                                    [protected] SMAB Chgs MAY17+ Stax&SBC50.61 - 388.0

                                    My account no is[protected]
                                    Mobile no.- [protected]
                                    Email id- [protected]@gmail.com
                                    A/c holder Name- MONIKA GARG

                                    Kindly refund my money ASAP.
                                    ICICI Bank Customer Care's response, Sep 3, 2017
                                    Verified Support
                                    Dear Monika,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dear Sir/Madam,

                                    I am an account holder of ICICI bank.

                                    Below deductions are illegal on your part and the amount deducted without any prior notification and not even your messages come for these -

                                    Date - Transaction Remarks - Amt Dbtd
                                    [protected] SMAB Chgs JUN17 - 470.26
                                    [protected] UGST[protected] - 42.32
                                    [protected] CGST[protected] - 42.32
                                    [protected] SMAB Chgs JUL17 - 497.81
                                    [protected] UGST[protected] - 44.80
                                    [protected] CGST[protected] - 44.80

                                    My account no is[protected]
                                    Mobile no.- [protected]
                                    Email id- [protected]@hotmail.com
                                    A/c holder Name- LEE WIE MIEN JACKSON

                                    Kindly refund my money ASAP.
                                    ICICI Bank Customer Care's response, Sep 13, 2017
                                    Verified Support
                                    Dear Lee wie mien Jackson,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dear Team,

                                    Today when I was checking the statement of this year I was shocked to know about the "SMAG" charge deduction without any prior deduction. My Account number is[protected], Gwalior Branch. Till now ICICI Deducted my Rs 4200. I have not received any msg/ call before deduction of this money. See this is very hard earned money. If you people will do like this, nobody will prefer this bank .As this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

                                    One more think I am in IT, and I can circulate this truth to everyone. This may hamper your customer list. So beware and return my money ( Rs 4200). I hope I will get your support as ICICI known for this. If not done anything within a week, I will contact higher authorities.

                                    I hope you people will help me, Else I am going to close my account.

                                    Thanks and Regards
                                    ICICI Bank Customer Care's response, Nov 7, 2017
                                    Verified Support
                                    Dear Sthaneshwar Rao Vallabhaneni,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Today when I was checking the statement of this year I was shocked to know about the "SMAG" charge deduction without any prior deduction. My Account number is[protected], Gwalior Branch. Till now ICICI Deducted my Rs 2200.76. I have not received any msg/ call before deduction of this money. See this is very hard earned money. If you people will do like this, nobody will prefer this bank .As this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

                                    One more think I am in IT, and I can circulate this truth to everyone. This may hamper your customer list. So beware and return my money ( Rs 2200). I hope I will get your support as ICICI known for this. If not done anything within a week, I will contact higher authorities.

                                    I hope you people will help me, Else I am going to close my account.
                                    SMAB Chgs SEP18 what is this stupid charges It has debit from my a/c, I have not received any msg/ call before deduction of this money since it is happen 2 to 3 times

                                    I hope you people will help me, Else I am going to close my account. and change my salary account
                                    useless ICICI bank service .
                                    How many time this charges are charged from customer

                                    I hope you people will help me, Else I am going to close my account. and change my salary account
                                    I hope you people will help me, Else I am going to close my account. and change my salary account
                                    No worries about SMAB charges... [protected]. What's app me.. I ll help you to how you can get your money back into your ICICI bank account
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