ICICI Bank Complaints & Reviews

Hi Its around 26 days and I had not received the transaction failure deducted amount from UNINOR . I had tried to recharge (Rs.253+Rs.100+Rs.20) on 3rd May 2015 but it got failed but the amount got debited .After talking to CC dep Uninor they told it will be reversed in 4 days. But still its pending below are the Transaction details. Order # CCAvenue Reference # Order Date [protected] [protected]-2015 [protected] [protected]-2015 [protected] [protected]-2015 Hoping to get it back. Thank U

sir/ madam, i sent my PF application ( form 10 c and 19) in march 2015. long time consumed but no response. i am sending mail at uttam associate madrui. address :[protected]@ gmail.com.i called dated :29/05/2015 on no:[protected].staff no talked & responsed properly. no advised for next process. detail as under: Mr. POONAM SINGH Establishment ID & Name :MDMDU[protected] M/S UTTAM ASSOCIATES(CONTRACTOR, ICICI BANK) Member ID :MDMDU[protected] Date of Joining (EPF):01/02/2014 Date of Joining (EPS):01/02/2014 Date of Birth:05/01/1995

My Ref No is.SR[protected], SR[protected] My Compliant is related to Pockets app by ICICI bank...First of all I would like to tell you that I am really frustrated of the services provided by ICICI related to Pockets App...I been waiting to resolve my compliant from 8th Apr but till now nothing is happened...I have try every mode of compliant (Email, Chat, Phone ) but not get the proper resolution.. On 8th April I have login to my Pocket App & want to load money into my wallet so I have done the Transaction worth Rs.4000/- & pay the amount through Debit card mode & transition was unsuccessful but amount got debited my from Debit card & amount is not updated/loaded into my wallet account & from that day I am chasing everyone related to this but till now nothing is happening...every time when I connect via call or chat I was get informed that you will get your refund in 7 days But today is more than 1.5 month & I haven’t received my refund into my Debit card nor in wallet. Request you to kindly do the needful on a priority basis...As I haven’t expected such kind of service from ICICI Bank.

My ICICI Bank account No[protected] not activated till now.I have submitted my Driving licence proof & pan card as proof.Even in net banking i can credit amount but not able to debit. The ICICI Bank has enabled only to credit not to debit in my account (WITHOUT ACTIVATION OF MY ACCOUNT) My mobile-[protected]

i wish account close request ref. no: SR[protected] i have closed the i wish account on 27/05/2015 through online and i got message like "you account close process will complete within 1 working day" but still now i did not get my amout into my Saving account. iWish is the worst deposit Scheme with ICICI . we could not get our amount for any emergency. -Jeyavel N [protected]

Team, In your bank I have Saving (Salary) Account No.[protected], in this regards yesterday credited salary Rs.37, 259.00 in my account, when today I pay my ICICI credit card bill message shown is negative balance. When I talk with my ICICI Bank Vasna Road branch, Vadodara, representative officer told me there is certain lien in your account. I can't understand without informing me How can you stuck / lien in my account. Pl. suggest and remove my lien or whatever the problem face me, other wise I also complain to RBI for harassment Arun Ahirkar Mobile [protected]

In the statement dated 28 March, 2015 a sum of Rs.1756/49 was wrongly debited towards Late fee, Interest charges and service tax thereon in respect of card No.4477xxxxxxxx0007 which i am not using at all. I am using credit card no. 4375xxxxxxxx4002. This amount of Rs.1756/49 has subsequently become Rs. 3991.06 in the statement dated 29th April, 2015. I have to request you to rectify the mistake and give credit for Rs.3991.06 in the next statement to sort out the difference once for all. For your information i have already paid Balance Rs.7820/ which is the amount payable by me after adjusting Rs. 3991.06. Earlier also i had lodged the complaint on your site on 28th April, 2015, which it seems has remained unattended. Pl. help me resolve this issue once for all.

I had demat account 2 years back, & the account login is also been disabled long back. But these ICICI people deducting Rs. 561.80 saying they are doing this to maintain your Demat Account. Since the access to the D-Account is been disabled from 2 years, How can they say this is for maintenance. On inquiry, they are telling cannot refund full amount and I have to close this account (which is already closed) by personally visiting their branch with proof, This is absolutely ridiculous. Please register this complaint. This is open fraud Do the needful. There are many people facing the same problem with this Bank. My Name: Santosh G Ph: [protected], [protected] ICICI A/C No:[protected]

Dear Customer May 01, 2015 We would like to inform you that Payment on your ICICI Bank Credit Card account no 4076 XXXX XXXX 4024 is due on 05/05/2015. You may choose to pay the total bill amount of Rs. 1151.34 or the minimum amount of Rs. 160. Please ignore the communication in case if you have already made the payment through any other mode. Looking forward to your co-operation in helping us serve you better. Sincerely, ICICI Bank Credit Cards Team. This is what I replied to them, however nobody replied to me. Hi Team, I am wondering, how could a reputed bank like ICICI can do this to the customer. The above mail sent to me is like shock to me, as I have no credit card with that number. It's been close to 4+ years i closed my credit cards that I owe on me, and there is no outstanding bill on me, as I paid everything and officially it got closed. And this credit card nowhere belongs to me. It's really annoying to me that I am esteem a customer of ICICI bank since last 10 years and now I am holding NRE and NRO accounts too with the same bank. However these type of mails, really made me to think am I with the right banking firm. ICICI hold a good reputation in the market, with these baseless mails and unnecessary Credit cards charges don't let it down. I am no where bothered to take up this issue to higher official, and definitely take a action on this, as it is not expected from ICICI firm. Hope you will come up with your action plan and let me see what your grievance cell do in this. Later I ll send it to other concerned departments too. As it's impacts my CIBIL and I am customer with good track record till date. So you people better get this. Awaiting your reply. Thanks, Shekhar RAO

Respected sir, I work in SODEXO for the last 5 months at Wipro sholinganallur, bound to open a salary account because my company is paying through ICICI. It is very disappointed that even I have my address proof of Post office ID card which is approved by the central govt. and passport Xerox (right now produced for the foreign job), Ration card, and Pan Card or if you want I can submit my income certificate, School TC, Birth certificate and recently applied for the Adhar Card. Now please tell me what else I need to submit to prove that I am an Indian and living Tamil Nadu demanding an account in your reputed public service organization. I spoke to an agent from ICICI who frequently comes to Wipro and all the time I was been refused to get what I want. I would request you to send reply manually rather than sending unwanted computerized mails. Please consider my complaint and do the needful. Thank you, Regards, Bala Subramaniyan.

I am very much disappointing with icici iwish accounts service, it is pathatic and no one respond clearly, I am loosing lot of interest due to such delay, long time site was kept down for maintenance and now after closing of my goal- a/c no.[protected], SR[protected] for amount 66202 . Amount is still pending to credit back to Saving account. Kindly process and credit it by tomorrow . Thanks Amit Agarwal Ph[protected]

I Faisal Nizamuddin Sayyed Applied For A Credit Card Through BankBaazar . An Executive Came From Them And Done All The Formalities And Submitted The Form.On 06.05.15 I Recieved A MAil Confirming That ... Dear Mr. / Ms. Sayyed, Sub: Your ICICI Credit Card Application Ref No.[protected] Thank you for your interest in ICICI Bank Credit Cards. We acknowledge receipt of your application for a credit card. To enable us to process your application, we request you to reply to this mail, from your official e-mail ID, in confirmation of the request for the credit card. Looking forward to your co-operation in helping us serve you better. But Still I got Nothing From Your Side Kindly Check And Do The Needfull As The Earliest. Regards, Faisal Sayyed. [protected]

I HAVE GIVEN I WISH DEPOSIT A/C CLOSURE ON 22/5/15. Even after severe follow up with ICICI BANK, banking authorities have not responding and delaying the amt dy telling software issue and application error etc.. how to solve this problem ? kindly suggest. moreover IT IS SPOILING OUR PROGRAM FOR ISSUE OF PAYMENTS ICICI BANK, A/C[protected] SB A/C

three persons naming geeta, nafisa, and umesh calling us on behalf of icici bank regarding payment of loan .they giving me and my family threats and using abusive languages.they are calling about 30 times in a day.they are calling my daughters office on her landline every now and then and using abusive wordsand calling her colleagues and co workers to ruining her image.giving us social and mental trauma.they are calling from [protected],...

I haven't subscribed to My Money service but still anual fee for MAY-15 to APRIL-16 Amt of 337 debit from my account on 29 may 2015. Please unsubscribe My Money service from my internet banking and Refund my lost money amt of 337 to my account. reference id: [protected] Transaction date : 20/05/2015

I have made on-line transaction for Rs.2119 on 13 - may-2015 and the transaction was failed but the amount Rs.2119 was deducted from my saving account. 1.Regarding this issue i have contacted customer care support via phone call on 14 -may and i raised my issue to them. Icici customer representative told that the amount will credit with in 7 working days. 2.Again 22- May-2015 I called the customer representative and reported my issue and the person is told me to wait till 8 weeks. 3.I reported my issue to customer.[protected]@icicibank.com on Friday(22-may).So far i didn't get any proper response. Why should i wait till(8 weeks) that. Is that any wrong in my side ?.I need clear clarification for delay on this and the amount should credit to my account.if not please tell me the procedure to close my icici bank account. I am not happy with your customer service.Its totally irritating me.

Dear Team, I have already applied for icici credit card. Your X employee has come at my office location which i fill up in the form. the issue is that time i was went at my home town so, i could not received my credit card. So kindly resend my credit card on following address Everest IT Services Pvt Ltd 203, Sanghvi Industrial Estate, Near Hindustan Naka, Off Link Road, Kandivali (W) P.O. Box: 400067 Mumbai. Mobile Number: +91 [protected] Regards, Deepak Walunj

I have deposited a cheque of Icici in my Icici account in vanasthalipuram Hyderabad branch. Branch manager said that they have a verification procedure after which it gets cleared. I was waiting till Monday afternoon, but the cheque did not clear. Leave clearing it should atleast post to my account. Bank manager is just dragging time to hold the funds within branch. Vanasthalipuram Branch Manager is being surcastic to the customer who is associated with the bank for almost 10 years now. I have all the calls recorded, I made almost 4 calls today all the 4 agents so called officers and supervisors gave me 4 different TAT'S, is ICICI BANK NO MORE CORPORATE. It will be better for the manager to concentrate on his branch phone number listed in the books of Icici rather than being surcastic to customers ( Services to Branch land line phone numbers are withdrawn and customer service officers are not authorised to connect us to the branch). You guys are definitely playing games I want the interest to be paid for the delay.

To The Incharge, ICICI Credit Card Division. My ICICI Bank Credit Card has been returned on April 29 due to my transfer to another branch. After that I tried to contact 33667777 several times but could not talk with your Customer Care Executive for the system of seeking ATM Pin which I don't have as I don't withdraw money through Card. The previous system was much better when we were able to login by Date of Birth. Then every time I requested for pin it directed me to do it through your website. I searched a lot for long period but could not find the system for login through my Card No. & lodge request for pin or changing my mailing address. At last I got a page where returned credit card re-dispatch request can be lodged and I have done the same and recorded there the address where it may be sent now. I have also given my mobile number & e-mail address but no intimation has yet been come though I lodged it before 3(three) days. Please send the Card immediately because the previous one will expire on 31 st.May. There is also a chance for my transfer within 31 st. May. So Please send it before that to the address as under and you may handover it to my wife if it is within my office hour. MAHARAJ DAS CA-23 DESHBANDHUNAGAR, RADHARANI APARTMENT, BAGUIATI, KOLKATA-700059. Thanking you, Yours faithfully Maharaj Das Card No.[protected] .

Dear Sir/Madam, In spite of my several letters/emails/phone calls since last 5 months to MD, Senior Management, Customer service of ICICI bank, I have not been paid a single paise interest in FY 2014-15 against my following deposit of Rs.66, 379/- as on 01/04/2014 from ICICI Bank Ltd.: FD a/c number:[protected] In support of my claim, I am attaching interest payment certificate issued form ICICI bank Ltd. for FY 2014-15 which clearly shows ZERO interest has been paid against above FD in FY 2014-15 against a deposit of Rs.66, 379/-. Kindly take up the matter with ICICI Bank Ltd. in order to payment of my due interest for FY 2014-15 against above FD. Thanks Prakash Swaroopa