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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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S
sayyedfaisal184
from Mumbai, Maharashtra
May 26, 2015
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Address: Mumbai City, Maharashtra

I Faisal Nizamuddin Sayyed Applied For A Credit Card Through BankBaazar . An Executive Came From Them And Done All The Formalities And Submitted The Form.On 06.05.15 I Recieved A MAil Confirming That ... Dear Mr. / Ms. Sayyed, Sub: Your ICICI Credit Card Application Ref No.[protected] Thank you for your interest in ICICI Bank Credit Cards. We acknowledge receipt of your application for a credit card. To enable us to process your application, we request you to reply to this mail, from your official e-mail ID, in confirmation of the request for the credit card. Looking forward to your co-operation in helping us serve you better. But Still I got Nothing From Your Side Kindly Check And Do The Needfull As The Earliest. Regards, Faisal Sayyed. [protected]
+1 photos
Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Hi Mr. Faizal,

We regret the inconvenience caused. Please email us at [protected]@icicibank.com with the UID(a2mcqc) in subject line. Our official will get in touch with you.
We appreciate your patience.
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    G
    gurumoorthi sri
    from Bengaluru, Karnataka
    May 26, 2015
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    Address: Bangalore, Karnataka

    I HAVE GIVEN I WISH DEPOSIT A/C CLOSURE ON 22/5/15. Even after severe follow up with ICICI BANK, banking authorities have not responding and delaying the amt dy telling software issue and application error etc.. how to solve this problem ? kindly suggest. moreover IT IS SPOILING OUR PROGRAM FOR ISSUE OF PAYMENTS ICICI BANK, A/C[protected] SB A/C
    Dear Mr. Gurumoorthi,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2mbhg) in the subject line of your email. Our official will assist you.
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      S
      siddiqui ali
      from Mumbai, Maharashtra
      May 26, 2015
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      harrasement by recovery agents from icici bank

      three persons naming geeta, nafisa, and umesh calling us on behalf of icici bank regarding payment of loan .they giving me and my family threats and using abusive languages.they are calling about 30 times in a day.they are calling my daughters office on her landline every now and then and using abusive wordsand calling her colleagues and co workers to ruining her image.giving us social and mental trauma.they are calling from [protected],...
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      mocha singh Khundrakpam
      from Kolkata, West Bengal
      May 26, 2015
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      Address: Kolkata, West Bengal

      I haven't subscribed to My Money service but still anual fee for MAY-15 to APRIL-16 Amt of 337 debit from my account on 29 may 2015. Please unsubscribe My Money service from my internet banking and Refund my lost money amt of 337 to my account. reference id: [protected] Transaction date : 20/05/2015
      +1 photos
      Aug 5, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Hi,

      We regret the inconvenience caused. Please email us at [protected]@icicibank.com with the UID (a2mbh6) in subject line. Our official will get in touch with you.
      We appreciate your patience.
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        Bhuva13
        from Bengaluru, Karnataka
        May 26, 2015
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        Address: Chennai, Tamil Nadu

        I have made on-line transaction for Rs.2119 on 13 - may-2015 and the transaction was failed but the amount Rs.2119 was deducted from my saving account. 1.Regarding this issue i have contacted customer care support via phone call on 14 -may and i raised my issue to them. Icici customer representative told that the amount will credit with in 7 working days. 2.Again 22- May-2015 I called the customer representative and reported my issue and the person is told me to wait till 8 weeks. 3.I reported my issue to customer.[protected]@icicibank.com on Friday(22-may).So far i didn't get any proper response. Why should i wait till(8 weeks) that. Is that any wrong in my side ?.I need clear clarification for delay on this and the amount should credit to my account.if not please tell me the procedure to close my icici bank account. I am not happy with your customer service.Its totally irritating me.
        Aug 5, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Hi,

        We regret the inconvenience caused. Please share your contact details. Our official will get in touch with you.
        We appreciate your patience.
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          D
          Deepak E Walunj
          from Mumbai, Maharashtra
          May 26, 2015
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          Address: Mumbai City, Maharashtra

          Dear Team, I have already applied for icici credit card. Your X employee has come at my office location which i fill up in the form. the issue is that time i was went at my home town so, i could not received my credit card. So kindly resend my credit card on following address Everest IT Services Pvt Ltd 203, Sanghvi Industrial Estate, Near Hindustan Naka, Off Link Road, Kandivali (W) P.O. Box: 400067 Mumbai. Mobile Number: +91 [protected] Regards, Deepak Walunj
          ICICI Bank customer support has been notified about the posted complaint.
          Hi Mr. Deepak Walunj,

          We regret the inconvenience caused. Please email us at [protected]@icicibank.com with the UID(a2mbr3) in subject line. Our official will get in touch with you.
          We appreciate your patience.
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            R
            Ramyaparthasarathi
            from Hyderabad, Telangana
            May 25, 2015
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            Resolved

            Address: Hyderabad, Andhra Pradesh

            I have deposited a cheque of Icici in my Icici account in vanasthalipuram Hyderabad branch. Branch manager said that they have a verification procedure after which it gets cleared. I was waiting till Monday afternoon, but the cheque did not clear. Leave clearing it should atleast post to my account. Bank manager is just dragging time to hold the funds within branch. Vanasthalipuram Branch Manager is being surcastic to the customer who is associated with the bank for almost 10 years now. I have all the calls recorded, I made almost 4 calls today all the 4 agents so called officers and supervisors gave me 4 different TAT'S, is ICICI BANK NO MORE CORPORATE. It will be better for the manager to concentrate on his branch phone number listed in the books of Icici rather than being surcastic to customers ( Services to Branch land line phone numbers are withdrawn and customer service officers are not authorised to connect us to the branch). You guys are definitely playing games I want the interest to be paid for the delay.
            Aug 5, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            May 25, 2015
            Updated by Ramyaparthasarathi
            I also need an answer as to why the cheque is not yet posted to the account. As of my knowledge cheque needs to post to the account as it comes to the clearing desk.
            I also need an answer as to why the cheque is not yet posted to the account. As of my knowledge cheque needs to post to the account as it comes to the clearing desk.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2matm) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              M
              MAHARAJ DAS
              from Lunglei, Mizoram
              May 25, 2015
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              Resolved

              Address: Kolkata, West Bengal

              To The Incharge, ICICI Credit Card Division. My ICICI Bank Credit Card has been returned on April 29 due to my transfer to another branch. After that I tried to contact 33667777 several times but could not talk with your Customer Care Executive for the system of seeking ATM Pin which I don't have as I don't withdraw money through Card. The previous system was much better when we were able to login by Date of Birth. Then every time I requested for pin it directed me to do it through your website. I searched a lot for long period but could not find the system for login through my Card No. & lodge request for pin or changing my mailing address. At last I got a page where returned credit card re-dispatch request can be lodged and I have done the same and recorded there the address where it may be sent now. I have also given my mobile number & e-mail address but no intimation has yet been come though I lodged it before 3(three) days. Please send the Card immediately because the previous one will expire on 31 st.May. There is also a chance for my transfer within 31 st. May. So Please send it before that to the address as under and you may handover it to my wife if it is within my office hour. MAHARAJ DAS CA-23 DESHBANDHUNAGAR, RADHARANI APARTMENT, BAGUIATI, KOLKATA-700059. Thanking you, Yours faithfully Maharaj Das Card No.[protected] .
              Aug 6, 2021
              Complaint marked as Resolved 
              Dear Mr. Das,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2mau3) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team"
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                P
                prakswar3
                May 25, 2015
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                Address: Patna, Bihar

                Dear Sir/Madam, In spite of my several letters/emails/phone calls since last 5 months to MD, Senior Management, Customer service of ICICI bank, I have not been paid a single paise interest in FY 2014-15 against my following deposit of Rs.66, 379/- as on 01/04/2014 from ICICI Bank Ltd.: FD a/c number:[protected] In support of my claim, I am attaching interest payment certificate issued form ICICI bank Ltd. for FY 2014-15 which clearly shows ZERO interest has been paid against above FD in FY 2014-15 against a deposit of Rs.66, 379/-. Kindly take up the matter with ICICI Bank Ltd. in order to payment of my due interest for FY 2014-15 against above FD. Thanks Prakash Swaroopa
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                  I
                  inder kapoor
                  from Mumbai, Maharashtra
                  May 25, 2015
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                  Resolved

                  Address: Mumbai City, Maharashtra

                  This is in reference to my credit card no. [protected]. Kindly note that twice we have registered complaint to customer care informing that credit card statements are never received on time on the given address : Usha Kamal, 574, Chembur Naka, 3rd floor, Flat no. 301, Behind Telephone exchange, Chembur, Mumbai – 400 071………I have also requested your department to kindly mail us e-statement at : vinayak.[protected]@capacite.in to avoid late payment but all in vain. Still the issue remains unsolved & the statements are still received after the due date only for which I am levied to pay heavy late payment fee every time which is not at all acceptable. Kindly note that recently I have made the full payment of INR 587.15 before the due date ( details attached ) itself as per the credit card statement. Now you are requested to kindly reverse the late payment amount of INR 500/- back in my account OR else adjust / credit it for future bills & ensure to kindly register my mail id for sending the e-statement prior to the due date OR else kindly discard my credit card with immediate effect as I wouldn’t like to continue with such services. Credit Card no. : [protected] Expiry date : 08/15 Credit Card Holder : Vinayak Kulkarni Credit card : ICICI Bank – VISA Platinum Statement date : 12th May’2015 Payment due date : 29th May’2015 Total payment done : INR 587.15/- Paid on : 22nd May’2015
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Mr. Kapoor,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    J
                    j k bafna
                    from Vidisha, Madhya Pradesh
                    May 25, 2015
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                    Address: Indore, Madhya Pradesh

                    As I have received the credit card Transaction alert mail which has been received by me 21.02.2015 in which it has been reflected that transaction of Rs. 6336/- has been done on 21.02.2015 At 12.50.47 Hrs . I would like to inform you that i had not done this tranaction and at the time of transaction i was in my office at Pithampur and card is in my pocket hence how it is possible to do this this transaction at Indore . I have made a complaint to ICICI Bank Customer care but they have taken 45 days time period after that they are not giving any satisfactory reply even they have not paid the amount of Rs. 6336/- to Pakiza towards the transaction of 21.05.2015 . Please help to resolve the issue
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                      rixan vr
                      from Coimbatore, Tamil Nadu
                      May 25, 2015
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                      Address: Thrissur, Kerala

                      Hi sir I am Rixan vr from Kerala. I was a compleat in my account. I was a salary account in icici bank . my compleat are given below. My debit card was blocked.i call for icici bank caustmer care number but no response for bank. Mymy reson of debit card block is gos on line transations.pealae argent unlock my debit card.my debit card number is [protected] and four dddigit number is 4066
                      ICICI Bank customer support has been notified about the posted complaint.
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                        A
                        Advait Patkar
                        from Mumbai, Maharashtra
                        May 25, 2015
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                        not get Relieving Letter

                        Address: Ratnagiri, Maharashtra

                        Dear sir, As per discussion with Hr, following mail i got but i dont no what to do Dear Advait Patkar (281802), As a part of the relieving process you are required to obtain following clearances for us to process your relieving letter and final settlement. Please arrange to follow up with the respective clearance authorities and obtain clearance. You can follow up from your personal email id after your last working date. Issuance...
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                        afzalmech
                        from Ahmedabad, Gujarat
                        May 25, 2015
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                        Address: Bangalore, Karnataka

                        I was doing online shopping through paytm.com. I had done one purchase trans id[protected] for which the website directed towards icicibank 3d secure website, but on my next transaction which was a failed transaction no:235746 and 131979 the amount of Rs 899 and 350 had been deducted. The worst part was it did not either redirect towards the 3d secure page, neither were the products purchase. on calling icici bank i ve launched a request number SRS[protected]. i got a feedback that purchase has been done from my side, which was a failure. they need 7 days for refunding the amount which i accepted.. i am concern about the security they have provided for the credit card, which on using online is not at all safe. The worst part is calling customer care and waiting for atleast 5 to 6 minutes.Kindly look into the matter an d suggest me whatever possible from your side. damage tansaction id : 235746 loss Rs 899 tansaction id : 131979 loss Rs 350 tansaction id : 816115 loss Rs 200 + call to customer care approximately around Rs 75. insecure transactions online
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        May 26, 2015
                        Updated by afzalmech
                        Mycontact number [protected]
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Dear Customer,

                        We urge you to never share your personal or account details with anyone claiming to be from ICICI Bank. This is our only official account to assist customers with their queries on this forum. If need be, you can call us at[protected] or email us at [protected]@icicibank.com.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          susrita mishra
                          May 25, 2015
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                          Amount not credited after my iwish account closure

                          Address: Chennai, Tamil Nadu

                          AMOUNT "NOT" CREDITED TO MY SAVINGS BANK ACCOUNT AFTER MY iWISH ACCOUNT CLOSURE. I have called many times since 22nd of this month after closing my iwish account but in spite of all my calls, escalations and setting the service request tickets to high priority, I am not getting MY MONEY credited to MY own account. No ICICI Manager or Officer owe the responsibility or giving me assurance of the amount. I AM ESCALATING THIS ISSUE to be taken...
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                          Amit Yerunkar
                          from Mumbai, Maharashtra
                          May 24, 2015
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          Unexpected debited amount rs. 36626 debited from unknown transaction from my saving account and transaction dated as on 25th may 2015 as today is 24th may 2015. Some one hack my account and did this transaction of the future date and used my money from my ICICI bank account. Customercare number not having option to talk with customer relation executive to launch complaint. kindly take quick action as possible and block the transaction of the respective payment. I need your co-operation.
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Mr. Yerunkar,

                          We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a2m7cr in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            V
                            vinothkan
                            May 23, 2015
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Dear Sir/ Madam, I am Vinoth Kannan, having a savings account in your bank at samayanalur branch, Madurai. My account no. is[protected]. My Brother deposited 49, 900rs on 13th April 2015 from Bangalore. You have deducted 249.50rs as ANW charges + service charge as 30.84rs. The guy who opened my account told me that till 50, 000rs. there will be no charges and you can have N no. of transactions from outside the city but within India, because it is so called nationalised bank. So please do take correct action against those people because I think they are spoiling the image of the bank and reverse my money as soon as possible.
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Mr. Kannan,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              slreddy88
                              from Hyderabad, Telangana
                              May 23, 2015
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                              Address: Chennai, Tamil Nadu

                              My money RS 2195/- got debited from my account by saying www.vendosu online transaction. I have never recieved any OTP, and not made any online transactions, but money got deducted. When I complained about this They said like they want 10 weeks time to investigate and I have to block my card all these nonsense Finaly I am suffering for their mistake
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                                manoj83
                                May 23, 2015
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                Hello, I have not received my No Due Certificate from ICICI Bank, as per Mr. Tabrez Khan from ICICI Bank he was suppose to send the certificate by 16th MAY, however even after several reminder no response from ICICI Representative. Even after settling all the dues, i have received new statement. Contact person from ICICI Bank Mr. Tabrez Khan [protected]
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Mr. Manoj

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2m5yt) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  asad1771
                                  from mumbai, Maharashtra
                                  May 22, 2015
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  8/03/2015 The Branch Manager, ICICI Bank Sector 17, vashi, navi mumbai Branch Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah C Sayyed hold a current account with your bank, account no.[protected] since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions. However, since 2014 to till date the transaction charges are being levied and a huge amount of money has been deducted from my account without any notice. This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back... Also, my online banking facility has been disabled without any intimation because of which I am facing huge difficulty in my day to day business functioning. Such type of customer service isn’t expected from a reputed bank like yours. I request you to kindly look into the matter and resolve it ASAP. Regards, ASADULLAH SAYYED
                                  +1 photos
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Mr. Sayyed,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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