ICICI Bank Complaints & Reviews

This is in reference to my credit card no. [protected]. Kindly note that twice we have registered complaint to customer care informing that credit card statements are never received on time on the given address : Usha Kamal, 574, Chembur Naka, 3rd floor, Flat no. 301, Behind Telephone exchange, Chembur, Mumbai – 400 071………I have also requested your department to kindly mail us e-statement at : vinayak.[protected]@capacite.in to avoid late payment but all in vain. Still the issue remains unsolved & the statements are still received after the due date only for which I am levied to pay heavy late payment fee every time which is not at all acceptable. Kindly note that recently I have made the full payment of INR 587.15 before the due date ( details attached ) itself as per the credit card statement. Now you are requested to kindly reverse the late payment amount of INR 500/- back in my account OR else adjust / credit it for future bills & ensure to kindly register my mail id for sending the e-statement prior to the due date OR else kindly discard my credit card with immediate effect as I wouldn’t like to continue with such services. Credit Card no. : [protected] Expiry date : 08/15 Credit Card Holder : Vinayak Kulkarni Credit card : ICICI Bank – VISA Platinum Statement date : 12th May’2015 Payment due date : 29th May’2015 Total payment done : INR 587.15/- Paid on : 22nd May’2015

As I have received the credit card Transaction alert mail which has been received by me 21.02.2015 in which it has been reflected that transaction of Rs. 6336/- has been done on 21.02.2015 At 12.50.47 Hrs . I would like to inform you that i had not done this tranaction and at the time of transaction i was in my office at Pithampur and card is in my pocket hence how it is possible to do this this transaction at Indore . I have made a complaint to ICICI Bank Customer care but they have taken 45 days time period after that they are not giving any satisfactory reply even they have not paid the amount of Rs. 6336/- to Pakiza towards the transaction of 21.05.2015 . Please help to resolve the issue

Hi sir I am Rixan vr from Kerala. I was a compleat in my account. I was a salary account in icici bank . my compleat are given below. My debit card was blocked.i call for icici bank caustmer care number but no response for bank. Mymy reson of debit card block is gos on line transations.pealae argent unlock my debit card.my debit card number is [protected] and four dddigit number is 4066

Dear sir, As per discussion with Hr, following mail i got but i dont no what to do Dear Advait Patkar (281802), As a part of the relieving process you are required to obtain following clearances for us to process your relieving letter and final settlement. Please arrange to follow up with the respective clearance authorities and obtain clearance. You can follow up from your personal email id after your last working date. Issuance...

I was doing online shopping through paytm.com. I had done one purchase trans id[protected] for which the website directed towards icicibank 3d secure website, but on my next transaction which was a failed transaction no:235746 and 131979 the amount of Rs 899 and 350 had been deducted. The worst part was it did not either redirect towards the 3d secure page, neither were the products purchase. on calling icici bank i ve launched a request number SRS[protected]. i got a feedback that purchase has been done from my side, which was a failure. they need 7 days for refunding the amount which i accepted.. i am concern about the security they have provided for the credit card, which on using online is not at all safe. The worst part is calling customer care and waiting for atleast 5 to 6 minutes.Kindly look into the matter an d suggest me whatever possible from your side. damage tansaction id : 235746 loss Rs 899 tansaction id : 131979 loss Rs 350 tansaction id : 816115 loss Rs 200 + call to customer care approximately around Rs 75. insecure transactions online

AMOUNT "NOT" CREDITED TO MY SAVINGS BANK ACCOUNT AFTER MY iWISH ACCOUNT CLOSURE. I have called many times since 22nd of this month after closing my iwish account but in spite of all my calls, escalations and setting the service request tickets to high priority, I am not getting MY MONEY credited to MY own account. No ICICI Manager or Officer owe the responsibility or giving me assurance of the amount. I AM ESCALATING THIS ISSUE to be taken...

Unexpected debited amount rs. 36626 debited from unknown transaction from my saving account and transaction dated as on 25th may 2015 as today is 24th may 2015. Some one hack my account and did this transaction of the future date and used my money from my ICICI bank account. Customercare number not having option to talk with customer relation executive to launch complaint. kindly take quick action as possible and block the transaction of the respective payment. I need your co-operation.

Dear Sir/ Madam, I am Vinoth Kannan, having a savings account in your bank at samayanalur branch, Madurai. My account no. is[protected]. My Brother deposited 49, 900rs on 13th April 2015 from Bangalore. You have deducted 249.50rs as ANW charges + service charge as 30.84rs. The guy who opened my account told me that till 50, 000rs. there will be no charges and you can have N no. of transactions from outside the city but within India, because it is so called nationalised bank. So please do take correct action against those people because I think they are spoiling the image of the bank and reverse my money as soon as possible.

My money RS 2195/- got debited from my account by saying www.vendosu online transaction. I have never recieved any OTP, and not made any online transactions, but money got deducted. When I complained about this They said like they want 10 weeks time to investigate and I have to block my card all these nonsense Finaly I am suffering for their mistake

Hello, I have not received my No Due Certificate from ICICI Bank, as per Mr. Tabrez Khan from ICICI Bank he was suppose to send the certificate by 16th MAY, however even after several reminder no response from ICICI Representative. Even after settling all the dues, i have received new statement. Contact person from ICICI Bank Mr. Tabrez Khan [protected]

8/03/2015 The Branch Manager, ICICI Bank Sector 17, vashi, navi mumbai Branch Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah C Sayyed hold a current account with your bank, account no.[protected] since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions. However, since 2014 to till date the transaction charges are being levied and a huge amount of money has been deducted from my account without any notice. This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back... Also, my online banking facility has been disabled without any intimation because of which I am facing huge difficulty in my day to day business functioning. Such type of customer service isn’t expected from a reputed bank like yours. I request you to kindly look into the matter and resolve it ASAP. Regards, ASADULLAH SAYYED

In spite of contacting almost all authorities including MD of ICICI Bank Ltd. my issue has not been resolved yet. Finally I am contacting you to get my issues resolved. I have not been paid interest against the following FD in FY 2014-15: FD No.[protected] Kindly take up the matter with ICICI Bank Ltd. for release of interest against above FD for FY 2014-15. My account is a NRO a/c. Thanks Prakash Swaroopa email: [protected]@yahoo.com Mobile: +[protected]

On 11 May 2015 I transferred the 15000 Rs from my SBI account to ICICI account. From SBI they deducted the 15000 Rs however in ICICI account it is not yet credited. I checked with SBI, the call center agent told me that from SBI side the transaction was successful and he asked me to check with ICICI. When I contacted the ICICI customer care (via on line Chat) I came to know that because of system upgrade activity, the said amount didn’t get deposited. When I contacted the ICICI customer care (via Phone) they (Mr Shaikh & Miss Nitu) said they are not able to find the credit entry of 15000 Rs from SBI and requested me to share the SBI transaction details and statement. I shared the SBI statement as requested by ICICI customer care agent through mail. But they are not responding over mail. Thanks, Gaurav (M) +91 [protected]

SIR/MADAM I PAID RS600 THROUGH MY SBI DEBIT CARD ON 11/05/2015 AT VIJAYA HOSPITAL VADAPALANI CHENNAI 600026. (SALE) HOWEVER THE ABOVE AMOUNT HAS BEEN REFUNDED BY THE HOSPITAL ON THE SAME DATE VIDE VOID SALE VOUCHER AS DETIALED BELOW. ICICIBANK VIJAYA HOSPITAL VADAPALANI TN DATE 11/05/2015 MID[protected] TID 88041302 BATCH NO 000111 APPR CODE 263305 AMOUNT RS600 VOID SALE KINDLY CHECK AND CONFIRM THE STATUS AND ARRANGE FOR REFUND PF THE ABOVE AMOUNT TO S/B ACCOUNT ADAYAR. THANKING YOU

sir, your bank had given to me full and final settlement letter on 23/07/2009.by icici bank manager authorise singnature.the sattelment total amount Rs 32500.and wright in latter you paid in three instelment. i paid this by cash of RS 6000 Rec NO9516185 n cash of RS10, 000 as dated on[protected] RecNo-9516191 n next RS16500 on date 25-8-09 Rec No9516198.

this is to make a complaint and to get an instant action against icici bank collection agents. my loan no. is LPDEL[protected]. IT WAS TAKEN IN 2008 FOR MY DAUGHTERS MARRIAGE. amouunt was 4, 86000. from this i paid back 3, 50000. due to very bad circumstances and one by one unavoidable circumstances i was unable to pay back the rest amount. icici bank was in my touch and coordinate me too. after some time they stopped calling me and i was also get indulged with all my other responsibilities, even day by day due to one by one losses i came under huge huge debts. my son who started his own business by lending money from private financers with huge rate of interest, his business gone through a very bad loss and we are finished from every where now. i work for a prrivate company but my salary goes completely to outsiders for interests, even i am not able to pay up the rent regularly. my son is also working in private company and only because of his salary we are able to eat and survive. in 2014 icici bank came to visist my place, they said that i am not in touch with them, i am absconding etc.. they presurried me to agree for the settlement of the loan for 1, 40, 000 in 3 installments. i agreed as they told me that police will come to arrest me and my photograph will be published. my family is already going through lots of troubles from last more than 5 years now, so due to that pressure i agreed. but as i dont have any source of extra income beside my salary so i was not able to pay them. i asked for time, some good people from icici visited me and again they believed my situation. 10days back i shifted from my present rented acoomodation as people were harassing my family there for money even threatened to beat and kill. i shifted even due to that threats i am not going to my office also, mean time the icici bank colllection agents has gone to my previous house and as they thought i am absconding so they traced mine and my sons call details and called up on all those numbers and told them that me and my son is fraud and cheated the bank. they starts up calling me my family from the morning and ends up in the evening. they went to my office and told my colleagues that ia am a fraud. as i said earlier also due to threating i am not going to office also. i am not the local person of gurgaon, and people from Gurgaon is threatning me, i am not able to go to the police also, cos some how i feel that no body will help us. what should i do now? we are fininshed from all sides. we have no moto to live life now, things are not manageble for us any more. the only thing we have is mine and my son's job, and the thing which icici bank collection agents has done it will cause for loss of job for both o[censored]s. the contact no. from which every body is gettingcalls is[protected], [protected] and [protected]. please help me, my wife is a major heart patient, she is detoriating day by day due to fear. we are not absconding, we are very much underfear. we dont have money to pay. talking to bank agents will only bring us under pressure, and nothing else as i know arranging money is moer more difficult, leaving this life is more easy for us. please help us. my family needs support and help. please. contact me on [protected]@gmail.com. i am not receiving any phone calls due to fear. please help me out.

They sat aap ka account 2-3 days me chalu hoga par tjlhey didn't given any fix date n time of opining account I go to completed they sae mere pass thoda kiya that account jis se kiya usko bolo wt d bulshieet people so plz call me back I will give detail

? Dear Sir/Mam, I Ajay Kumar Narukula hold an account (?bearing ?No:[protected] at ICICI Bank Ltd, Manyata Tech Park Branch, Bangalore-560045 with a debit card (?bearing? No. [protected] ). I am here with you regarding a serious complaint about the fraud transactions that took place using my debit card swi?ped? on 20/05/2015 ?starting ?at 15:06 hrs.?Surprise part is that I hold my debit card physically residing at No.43, ?3rd Main, 1st Block, Sir MV Nagar, Ramamurthynagar, Bangalore-560016 during the time of fraud incident. ?Brief summary of what action I have taken immediately after noticing the transactional messages from ICICI in my mobile.? ?On 20/05/2015 from 16:00 hrs? 1.I noticed at 16:00 hrs in my mobile about 7 SMS's from various unknown merchants started from 15:06 hrs have made transactions of Rs 77, 860. 2.I called ICICI customer care support and they have raised an SR.They also told me to walk down to any nearest ICICI branch and submit CDF form along with police complaint. 3.The customer support has told me that suspisous & fraud swipe transactions have taken place with my debit card costing around Rs 77, 860.00 when i asked about the seven transactional messages. 4.I rushed to my nearest branch i.e TC Palya Road, Ramammurthynagar Branch, KA-560016 for lodging complaint. 5.The bank employee at the branch have attached the CDF form? that i filled to the SR. I was told that SR[protected] as the SR number. 6.Then I rushed to Ramamurthynagar PS for lodging a complaint.They made me to wait for 3 hrs and then SI told me to go to Hennur PS. 7.I rushed to Hennur PS and they told me to go to ?Sampigehalli PS since my home branch falls under that jurisdiction. 8.I went to ?Sampigehalli PS and met the SI. He asked me to come the next day i.e 21/05/2015 @ 10:30 hrs. On 21/05/2015 from 10:30 hrs 9.I went to Sampigehalli PS and waited for SI to arrive. After he came only they have registered the complaint. 10.I have submitted the physical copies of CDF form ramamurthy nagar branch, written complaint letter, mini statement. 11.I have taken the complaint and went to my home branch i.e Manyata Tech Park and submitted oever there. 12.At my home branch the deputy manager has attached all the submitted documents into the SR. 13.She also has taken the physical copies from me i.e written complain letter, CDF form, PS acknowledgement form, CDF form of ramamurthy nagar branch, pan card xerox. 14.She told me that SR[protected] & SR[protected] have been registered and all the submitted documents are attached to both the SR's. I was told that 30 days duration will be taken to refund my amount. I seriuosly condemn this because as a common citizen how would I survive for one month having many personnel commitments.This is not at all acceptable response from your banking side i.e ICICI.I need to pay my credit card bills & other personnel debts. Another un acceptable fact is that when such tranasctions are happening one after the other none from ICICI side has warned me by giving a call.Support guys use to call me while I used to purchase with my credit cards at various merchants at higher price.Similar security needs to be provided even to debit cards as well.I completely see this as security breach from your end. I request you to consider my complaint at a high priority and provide me the amount immediately. I am trying to send an email to [protected]@icicibank.com but its getting delivery failure frequently today.

After registering this complaint, I HAVE GOT A CALL FROM AN UNKNOWN NO. (Mob No # [protected]) TELLING ME THAT MY CARD HAS BEEN APPROVED AND asking me to PAY RS 150 AS SERVICE CHARGE TO DELIVER THE CARD. COULD YOU KINDLY TRACE THIS MOB NO. IN ORDER TO FIND THE PERSON WHO HAS INVOLVED IN THIS FRAUD. ICICI Bank - Credit card Application no.[protected] 3 Reviews Add a Comment User Bhaska070684 on May 21, 2015 Sub: Your ICICI Credit Card Application Ref No.[protected] Hi Team, I have submitted on 05-May-15, however yet to get a confirmation on the credit card. KINDLY CONFIRM WHETHER I WILL BE GETTING IT OR NOT Thanks & Regards, Bhaskar R [protected]

Sub: Your ICICI Credit Card Application Ref No.[protected] Hi Team, I have submitted on 05-May-15, however yet to get a confirmation on the credit card. KINDLY CONFIRM WHETHER I WILL BE GETTING IT OR NOT Thanks & Regards, Bhaskar R [protected]