Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14242
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 879

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Mumbai City, Maharashtra

Dear Sir, This has been serious issue with ICICI Bank - Credit Card department . Currently I am having ICICI Coral Credit Card and there was a call from ICICI Credit Card person Mr . Sameer Khurana ([protected]) stating they are offering Signature Credit Card with waiver of fees . As required all necessary documents ID proof, Address proof, Company ID and photo was provided to the concern person and thereafter received verification...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
roger1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment !

This infringement letter is to inform you that persistent actions your recovery agents representing ICICI bank including but not limited to calling my ex- colleagues and friends here in United States in the middle of the night, asking them about my companies HR number so that you can talk to them, calling my friends and their relatives in India. You are ORDERED TO STOP such activities immediately as they are being done in violation of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tiyyagura Karthikreddy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating in bill.

Address:Chennai, Tamil Nadu

march month bill I got interest 1500&fine approximately 400 rs. same thing I told to customer officer.He told me that he reduced 1900rs fine from my bill and he asked me to pay 6000 over due. as he said I paid the full amount what I have to pay.so march month bill I have cleared.. But in April month bill I got 2300 rupees extra bill. I asked customer care officer he was telling that now he will reduce the fine amount of 1700 rs. remaining...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
swajana k
from Hyderabad, Telangana
Report
Copy

Money deducted but recharge not done

Address:Hyderabad, Andhra Pradesh

Dear sir/madam, I have tried twice to recharge my airtel num with the amount of 200 &330 from icici net banking. But both the times it failed and the amount deducted from my icici a/c. Till now the recharged amount has not been credited back. Transaction ID: [protected] (Rs .330)- date 27/03/2015 Transaction ID [protected] (Rs 200)- date 29/3/2015. please do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinitajain13
from Delhi, Delhi
Report
Copy

ICICI Bank Plantinum - DMRC Card

I am having the ICICI Bank - Platinum - DMRC credit card. I am using this card from last 2 month.. My Card is Plantinum - DMRC Card. This month i got the statement and within a 2 days gap i got charged to metro top up of Rs. 200 which is not possible. When my charging is happening of metro top up approx. in 10 days then howcome it is possible that on 1st April i got charged Rs. 200 & again on 3rd April again Rs. 200 which is not possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Mumbai City, Maharashtra

Hello, I was having ICICI bank credit card in year 2005, due to my accident and medical issue, i moved to other country. recently i received call from recovery agent and he asked to settle pending amount. since i am in Afghanistan, i request him to wait till may 7th as i would be back to Dubai and settle the payment through online process. He is now harassing like anything, and calling multiple times. At any cost i won't able to...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
S C Arya
from Gurgaon, Haryana
Report
Copy

Interest on Fixed Deposits

Address:Gurgaon, Haryana

Quarterly interest on my two Fixed Deposits No.[protected] & 20 was due on 15.04.15, but was not credited until after 1.00 pm on 17.04.15, I called the bank's Customer Service No.[protected] on 16.04.15 at about 8.45 pm. The lady who answered the call refused to register my complaint and after keeping the call on hold disconnected it probably intentionally. I called again and this time it was attended by another lady who also refused...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ArushiKh
from Mumbai, Maharashtra
Report
Copy

icici mobile app possessed some issue in recharging

Address:Ambala, Haryana

Hi Team, I tried to recharge one docomo operator number through Icici mobile app, though Rs. 300 got deducted from my account but the recharge was not successful to that Docomo number.Kindly look into this matter by providing recharge to that number or returning my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
goldy_ch_777
from Ghaziabad, Uttar Pradesh
Report
Copy

icici bank ATM Fraud -140000 RS withdraw with ATM card was in my possession

Address:Ghaziabad, Uttar Pradesh

Someone withdrawal Rs.140000 from my ICICI Bank account using ATM card from 15-Apr-2015 (11:50PM) to 16-Apr-2015 (12:10AM). Although my ATM card was in my possession. When I received the messages on my mobile, I contacted the customer care and get my card blocked but by the time I could get my card blocked, hacker already made 14 transactions of Rs.10000 each. I also logged a complaint to the customer care at the same time. I went to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vineet Kumar chauhan
from Darwha, Maharashtra
Report
Copy

Extra deduction made while withdrawing money from icici atm

Address:Nagpur, Maharashtra

Today I have made a withdrawal from ur ATM having A/C no.[protected] and both the time deduction is at the higher side why so plz refund my excess money which u have deducted.ococcocoococcoococcocoococococcocoococcoococcocoocoococcocoococcoococco...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Max Engineer
from Mumbai, Maharashtra
Report
Copy

SOMEBODY ELSE HAS SWIPED MY CARD FOR RS. 8000/- AGAINST MY CREDIT CARD

Dear Sir, This is with reference to my below mentioned mail. Till today I have not received your Bill but I understand from the helpline no. that Transaction No. 81292902 dated 7/3/15 for Rs. 2, 000/-Transaction No. 812928 dated 7/3/15 for Rs. 4, 000/-Transaction No. 81259 dated 7/3/15 for Rs. 2, 000/-. All these above transactions were made by mobikwik.com, New Delhi wherein the card was in my custody.. I hold ICICI Card since 2004 but I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
drsg87
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card cancelled without request

Address:New Delhi, Delhi

To Whom it may concern I own a ICICI Bank Credit Card no. XXXXXXXXXXXX3000. I received an email on 19th April, 2015 (Sunday) informing me about cancellation of my Credit Card as per my request.I had NEVER requested for closure/cancellation of my ICICI Bank MasterCard Credit Card. My card is due to expire (as mentioned on the card) on May, 2015 (5/15). I was supposed to get a new card before expiry of this card. I had merely enquired about...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
Want Justice
from Delhi, Delhi
Report
Copy

Fraudlent Schemes in the name of ICICI

Address:Pune, Maharashtra

Dear Team, This is to inform you that kindly look into the matter as national calamity as i have found many people been duped in the name of either ICICI Bank or Corporation Bank. Where they already been duped in the month of Dec 2014 till April 2015. Name of the People are varrying from kanika Mehta or Mehra/Purnima Kausik and Mr Ajay Kumar Singh or Ajay Gupta. they are very daring and Aggressive. Very well versed about the Banking....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Becca861991
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment on the Phone by a Bank Recovery Agent

Address:Mumbai City, Maharashtra

Respected Sir, I received a call from a Mr. Adnan on April 18th 2015, from the following number: +[protected]. A relative of mine had taken a loan and not paid back back but I'm being harassed for the same. Ironically, I've never given any of my details to ICICI or opened am account with them. So how was my details obtained by your contact person? Why am I being harassed for the same?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
parul bajaj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exorbitant ROI charged on home loan

Address:New Delhi, Delhi

I took a home loan with ICICI bank in 2006 @ 9.75%. This loan is linked to PLR. I just checked my rate of interest and tenure. The bank is now charging a rate of interest of 14.5% and the tenure has increased to 16 years from an original tenure of 10 years. How can a bank charge a whopping ROI of 14.5% on a home loan. This rate is 5% above the current home loan rate offered by the bank. This is exactly robbing the customer by charging a rate...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prajeesh007
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dispute on Online Transactions against my Credit Card

Address:Chennai, Tamil Nadu

Hello, On 18/11/2009 and 19/11/2009 few transactions happened on my credit card and when I noticed it I called up ICICI customer care and lodged complaint and blocked my card and raised dispute. These were transactions which I didn’t do on ezeego website nor anyone knows my credit card details to make a transaction. ICICI on that date confirmed that they will investigate and get back with a resolution. On 23/11/2009 and 04/12/2009 there...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aakanksha Anjesh
from Delhi, Delhi
Report
Copy

Unable to receive OTP

Address:Bangalore, Karnataka

I am unable to receive OTP on my registered number. Plus, even if I receive it, its after a day or two. I am facing this problem since last two. Calling the customer care is of no use as the call gets disconnected due to some reason or the other. Kindly find a solution to this. For any issues, kindly contact m on [protected] Regards, Aakanksha Srivastava...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyus
from Bengaluru, Karnataka
Report
Copy

Reverse the transaction amount-1604/- as on 13 Aug 2014

Address:Bangalore, Karnataka

Hi Team, PFA the customer dispute form, the online transaction which was made on 13th Aug 2014, Amounted Rs.1604./- was unsuccessful, I have raised a complaint on the same, SR Number -SR[protected].After many follow-ups they asked me to submit the dispute form.attached the same.Kindly credit the total amount of Rs.1604./- and revert ASAP. Regards, Priyanka K C...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aditya1234512345
from Darbhanga, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rong Behaviour with cutomer

Address:East Singhbhum, Jharkhand

Dear Sir, I am Aditya Singh customer of your Bank I have total 5 Savings Account of my family including me in your Adityapur Branch. Today my father was going in branch for deposit cash but I was lost my mother's Account welcome kit so I have no account number of my Mother, s Account & deposit in same account so my mother was given all details Name, Address, Registered mobile number to Mr Kamal but he was not given account Number...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi

I am residing in Delhi and working in Wipro InfoTech. On 7/4/2015 Rs. 29, 022.47 has been given by bank to someone without my consent. When my debit card and checkbook is with me only then how the amount has been debited from my account. I am very disappointed with the fraudulent act played upon me by bank and feel cheated that I deposited my earning money in their bank to keep it safe. They are not giving me proper information whom they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy