ICICI Bank Complaints & Reviews

I'm literally shocked at how OTPs which are meant to authenticate your online transactions are treated by the ICICI Bank with so much of callousness. I found my OTP going to some random number. I called the Customer Care and they informed that there has been a "system upgrade" at their end because of which this problem is occurring. My questions are as follows: 1. How can ICICI Bank deal with OTP so lightly? Specially when they themselves mention that OTP should not be shared with anyone their system themselves is sharing the OTPs to random numbers!!! 2. If ICICI Bank already know that there is a problem with their system why did they not fix it? 3. Why do they have to wait till the Customers face issues and register individual complaints? 4. After registering complaint I get this information that this will be resolved in 4 working days!!! Isn't there anything named "PRIORITY" and "URGENCY" in the Customer Complaint Categories?? This is a serious security flaw and ICICI Bank is treating it with lowest priority. Amazing!!!

Dear Sir, My Account number is[protected]PUNIT KUMAR), which are a Salary A/C in ito delhi branch. My contact number is : [protected] My mail ID: punit.[protected]@gmail.com I was just checking my bank statement and got the shock because my account has been debited by SMAB charges: [protected]. SMAB chgsMay15+Stax56.43 Total DR-513.00INR I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) I.e. "Levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards Punit kumar

Dear ICICI bank Top management. Good Evening. My name is vishvarajsinh jadeja. I have account in ICICI bank from 2008. I have taken ICICI bank Credit card for personal use in 2013. I am regularly getting Statement at my home from October 2014. after that it's automatically stop to receive. I have complain so Many time to customer care regarding "Not Received Statement". But No solution given, I have personally visited to Ahmedabad Credit card department and raise my complain regarding Statement. they have committed to resolve this issue in next month and taken payment of my outstanding amount. March month came now again same Problem "NO STATEMENT RECEIVED". Again I have send mail to Customer care regarding same but no reply and also I have stop my payment. I have inform local level Employee of ICICI bank to resolve my problem than I will pay my outstanding amount. but it's not resolved. They have started me to charge Interest charges. late payment charges. Auto debit charges. Now It's June month. I have received first time statement at my home after 6 month of my follow up. Now I am requesting local level employee and also ICICI bank High authority to deduct my Charges. So I can pay my actual due amount. Hope for Positive reply from ICICI bank. Customer is always valuable for company. If I am wrong in single way I am ready to pay all payment. Regards Vishvarajsinh jadeja [protected]/[protected] Credit card No:- [protected]

Hi I m Fed up with ICICI account My Money Manger i don't know what it is ..I never subscribed for this service and they charged me Rs.337.08 without any prior notice.Please unsubscribe me from My Money service and pay back my money. Details: BIL/[protected]/MM Annual Fee APR1 5-MAR16/165091 please refund my amount back. This is not right. How can we trust u ICICI ..

Hi sir/ madam my self Mahadevamma S. My ATM NO. is [protected]. I forgot my ATM pin number. And I don't know my Account number also. I did complaint also. They replyed, visit your nearest branch. Today I visited to branch, they said no account number for this type account. And I tried to generate ATM pin but I can't. I don't know what happened to this. And I should need to know my Account number. Please help me sir. Please please. Registerd mobile number-[protected]. DOB 25th March 1993. Aadhar number is[protected]. How to generate pin number. Please tell me sir.

Hi, This is with respect to the reference number: SR[protected]. I have raised a complain about one dispute transaction happened on 26th December 2014. But it is getting declined by the merchant again again. So I went to the Hypercity, Bangalore Merchant store personally and Merchant told me that they have received the amount only once and gave me the hard copy of declaration statement of the same. Please see the attached scan copy of declaration form which given by the merchant and grievance form. The very worst thing is that when I am explaining this issue to the customer care they are placing my call on hold and disconnecting it after 10 minutes. This happened multiple times with me. If i conclude all the above statement, ICICI is saying that dispute transaction request declined by the Merchant and Merchant is saying that We have not received the amount twice from ICICI. Now I am really helpless and hope that somebody will understand and look into the issue properly. So request you to please look into the matter asap and take necessary action for the same get revert my amount 1657/-. Thank you & regards, Biswa ranjan panda Phone number:91-[protected], [protected]

23/06/2015 D POSDEC CHG/1 Rs.28.50
23/06/2015 D POSDEC CHG/1 Rs.28.50
23/06/2015 D POSDEC CHG/1 Rs.28.50
23/06/2015 D POSDEC CHG/1 Rs.28.50
23/06/2015 D MABCHGS-MAY1 Rs.1128.60

D.DESHAKUMAR
a/c no.[protected]

Name : D.Deshakumar
A/c :[protected]

again they charge me Rs. 1150 + 200

I am hard earning but ICICI BANK grabbing my valuable money and stealing in the name of charges...

Each an every month if they charge me Rs.3000 then what all account holders will do...none knows how to contact and whom to contact...

Useless looting bank

am unable to make transactions through my mobile due to the wrong entry of my mobile at your end and continuously contacting your phone banking officials since yesterday night and it is yet to be resolved. Because of that I had very huge loss of 3 lac rupees due to your non professional approach. Therefore, you are requested to rectify my phone banking problem and compensate my loss.

I HAVE APPLIED FOR CORAL DEBIT CARD IN ICICI BANK JAYANAGARA 7TH BLK BANGALORE BRANCH, AND THEY TOLD ME THAT THEY GIVE GIFT VOUCHER COUPON OF LIFE STYLE, BUT I ASKED THEY TELLING TO CONTACT CUSTOMER CARE AND THEY ARE TELLING TO VISIT BRANCH. BOTH ARE PLAYING AND THEY WRONGLY ISSUED VISA PICUTURE CARD. BUT THEY CHARGED FOR DEBIT CARD RS.499 PLUS TAX MY A/C No.[protected]

My online transaction has got blocked by "Verified by Visa" two weeks back. I am not able to contact a customer care executive from ICICI. I tried all numbers. My account number is:[protected]. My ATM card number is: [protected] Please, unblock my account/card for online transactions. It is seriously affecting my work.

Im from bangalore. I do not hold any account in Icici bank, but still i keep getting calls asking if i need a personal loan. i myself will approach any bank if i need a personal loan. These calls are really annoying. I do not understand from where these bank people get my number. this is really a risk to my privacy and also this is a kind of data theft i feel. I got call from [protected]. Kindly look into the issue. Regards!

Hi Team, I am writing in response for the Lean marked on my account and a letter dispatched to me regarding the same from your side. First of all the LOAN account details provided do not match with my account details: Loan Account Name: Rahul Kumar Rao Saving’s Bank account name: Rahul Rao (Document’s Verified) Date of Birth on Loan Account: 01/04/1984 Date of Birth on saving’s Bank Account: 01/04/1987 (Documents Verified) PAN Number on Loan Account: No PAN number available PAN Number on saving’s Bank Account: Valid PAN Number Updated (Documents Verified) Signature on Loan account: Different Signature On Savings Bank Account: Verified and do not match with the Loan account signatures. Address on LOAN account: Different Address on Savings Bank Account: Have been the same till now from the time of opening. I have already put up a request with the Saket Branch to look into the same (Attached) and also lodged a complaint with Mehrauli Police Station (New Delhi) to file an FIR on this request (Attached) I am a victim of identity theft, and I did not have taken this Loan. My name is Rahul Kumar Rao s/o late. Sh. Virendra Rao, resident of D-23, Top Floor, Paryavaran Complex, IGNOU Road, Neb Sarai, Saket, New Delhi – 110030. I started working with Aricent Technologies Ltd. As a Network Engineer in July 2008 after completing my studies, they had open a Salaried Corporate Bank Account with ICICI Bank and my salary was being transferred to the same account. The Account number for the account is[protected] and branch is Sec-54 Suncity, Gurgaon. I have not signed any terms and conditions to make you authorized to put up a Lean on my account and nor I have signed any terms and conditions during opening of the account to authorize this. Let me know if I need to send you some documentations to remove this Lean or Should I send a Legal Notice or go to RBI Ombudsmen? Please investigate this matter and correct the fraudulent charge as soon as possible. I would appreciate a response from you in writing. Thank you for your assistance. Rahul Kumar Rao Mobile: [protected] D-23, Top Floor, Paryavaran Complex IGNOU Road, Neb Sarai, Saket New Delhi -110030

Hi, My account is[protected] and cust. id is 53000408. It is my salary account and is left idle for some time. when i saw the statement that smab charges have been deducted. It shows that 16/06/2015 SMAB Chgs MAY15+Stax15.32 Dr. 139.32 Kindly look into the matter and refund my money. My no.- [protected] and email - [protected]@gmail.com Thanks and regards, B Mallikarjun.

[protected] I want to register a complaint against ICICI Bank. I, Puja Bhandari received a free credit card with the credit Limit of Rs. 5000. I, by mistake used the card for a purchase of Rs. 896.19. Instead of the debit card, I by mistake used the new credit card (which I indented to give back) Since I was travelling, and realised my mistake only when I received the hard copy the bill, due to which the payment got delayed by 10 days. My payment due date was 21 Jan 2015 and I made the payment of Rs. 900 on 31 Jan 2015. In my next bill, I was charged Rs. 735.62 for late payment. I have called the customer care and asked to revert the charges. But they are not reverting it and going on are putting more charges on the amount. They have increased the late payment charges to Rs. 2586.90. I again requested them to decrease the late fees, but they are not complying. I would appreciate it if you could help me with this. Thanks Puja Bhandari

I am having bank account in ICICI Gurgaon branch sector 15 and My Account number is[protected] . I had a salary account which was not being credited for a few months. So it was changed to a savings account. My contact number is : [protected] My mail Address:khan.[protected]@gmail.com I was just checking my bank statement and got the shock because my account has been debited by MAB charges SMAB Chgs MAY15+Stax 56.43 =513.00 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities. Thanks & Regards Zaid khan

ICICI BANK KRISHNA NAGAR BRANCH Myself Ashish Khobey My Account no[protected] well my account is Frezzed by the bank from last 2 years & when i file a Request to the Bank to Close the Account they required the Cheque Book as well as my ATM for to Submit i had Complete there demands but even then they take more tym to Complete the Procedure of Closure & day by Day they Commit that u can Withdrawal the money with - in one day or two but there Day will not come till yet & on Taday Dated 25/6/2015. they call me up for to withdrawal the money through Cheque when i visit to Bank they said to me that my Account is Frezzed till yet so Ultimately the Bank made fool to me as they Wasted my tym for so Many times the Bank employees Name is Sumeet Anand (Customer care senior citizen) & Swati Singla( Asst Manager) I want to file Complaint Against these two Employees 7 they needs to be get Punished ASAP as u received this Complaint .Alongwith it make it Possible that i can Get My Money a sum of 17300/- Rs . Regards, Ashish Khobey, [protected],

I am working in a software firm and i opened a salary account in ICICI bank(Branch 0336). I have been waiting for 1 month to get activate the account but there is no response from bank authorities. When i asked them they told me it will activate within 1 week. Name: SHIJIL K Address:Saturn, 1st Floor, Leela Infopark, Technopark, Trivandrum 695 581, Kerala, India Account No:[protected] Please resolve this issue early as possible

15 23/06/2015 23/06/2015 ATMDEC CHG/17-05-15/6334/25ST3 28.50 4, 532.46 16 23/06/2015 23/06/2015 POSDEC CHG/27-05-15/6334/25ST3 28.50 4, 503.96 17 23/06/2015 23/06/2015 POSDEC CHG/29-05-15/6334/25ST3 28.50 4, 475.46 I didnot operate my account on 23rd but the bank charged

Zero balance account but charging heavily. . . If customer is quite they will grab all your hard earned money. . .

My a / c no.[protected]
D. Deshakumar
Mob no. [protected]

Icici bank recently charged me rs. 800 (Telling april month charges)

Now in june 23 2015 i took mini statement
23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
23 / 06 / 2015 debited posdec chg / 1 rs. 28. 50
23 / 06 / 2015 debited mabchgs - may1 rs. 1128

My hard earned money they are grabing i am going to close all my 4 accounts in icici bank. . .
This is my demat account and a zero balance account each and every time they are charging me me and stealing my hard earned money. . .

I have 4 accounts
I want to close all my 3 accounts
Account name : d. Deshakumar, glitters, look at me, lekha reena. . .


I want my money back i am hard earning icici bank stealing rs. 3000 and above each and every month. . .