ICICI Bank Complaints & Reviews

Hi I m trying to online recharge but when system ask me to enter OTP, i enter correct but system not access those code, before a time i am buy ... recharge lots of time successfully with using my OTP . one more time i am trying then i got message, my card are blocked now because of my OTP is wrong Please Help me how m unblocked my card online without goes to bank

I HAVE BEEN CHARGED INR 750 APPROXIMATELY (370 APPROX EACH MONTH) FOR THE MONTH OF MAY AND JUNE 2015 AS CHARGES FOR NOT MAINTAINING THE MINIMUM BALANCE IN MY ACCOUNT. THIS WAS ALL DONE WITHOUT ANY COMMUNICATION TO ME (NO SMS OR EMAIL FOR THE TRANSACTION). HOW CAN THE BANK CARRY OUT A TRANSACTION WITHOUT EVEN INFORMING THE CUSTOMER? I AM GOING TO CLOSE MY 8 YEARS OLD ACCOUNT WITH THIS FRAUD BANK NOW.

I applied credit card 1 and half month back... First time it was returned back to bank as adress is incorrect and then I called the 24hour customer care and confirmed them the adress and asked to resend it back... They have send it but still adress is wrongly typed on the courier and now blue dart is not giving me that courier, even though I went personally to blue dart office.. I contacted to [protected] but no response from them please help me

In Bangalore you have a branch at Malleshpalya main road (IFSC code ICIC0003435) but the name does not appear in the list of your bank branches at Bangalore. I want to get my a/c transferred to this branch. Please correct your list. Complain summary: Name of the following branch is not present in your list of branches Icici Bank Ltd Khata No 737.1 Malleshpalya Main Rd New Tippasandra Post Bangalore 75 IFCS Code : ICIC0003435 MICR :[protected]

Hi, I am currently in Mexico, i have requested ICICI bank to update my mexico number for all mobile alerts. I sent them all the forms duly signed at hyderabad address as one of the customer care representative mentioned the same. They also mentioned the moment the received it will be updated in 2 working days, now it's been a week still not updated. Pathetic customer care and pathetic bank. That too i am a privileged customer who pay yearly 1500 INR for a saphiro debit card. Santrupta

Dear sir,
With deep sadness and helplessness im writing this letter. My acc has bee freezed since 10 june 2015. I did not use my acc for one year but in may 2015 i used my acc for some of my personal work. The proofs of which is submitted in the bank. I hv visited the bank 7 times. Neither the bank manger thr nor the privilege banker gives me adequate info. I m deeply frustated. They want details of 7500 cash deposited in my acc. I have given them all the names of the person who have deposted the money. Even then they are not acting. I have a fd of 550000 rupees which is my hard earned money. My son has already broken his fd from the bank from the bank his acc no is[protected]. He had 10 l fd in the acc. Why is such a obdurate behaviour by the bank. Pl help.

Saroj singh

My credit card no.[protected] was block on 8th Jun-2015 at 10:30 PM while bill payment. Kindly activate the same. Msg:Your ICICI Bank Credit Card 4375 xxxx xxxx 4008 has been blocked from the 3-D Secure online transaction service on Jun 08, 2015, for security reasons. Please contact Customer Care for assistance.

My First Expereinece With ICICI BANK, I had applied a Pockets Saving Account in ICICI BANK, And i also downloaded Pockets App but after downloading i read all the information according to the Pockets Accounts in that account, its zero balance account and i read other terms & condiotions so i think, that account is good for me, and there is one thing, i wasn't have an account with icici bank so, i think i'm going to applying for that account, but after applying i got a call by icici bank side they told us You Have To Pay Rs.10, 000 for this account then account will be open and after that, i called to the customer care executive they told us not it's wrong information which you got, there is no charge for this pockets saving account, if you have to open that account then you don't have to pay any amount if any bank are asking for any charges then you can call us on - [protected] For Open an account plz visit any nearest ICICI branch, if any bank people not open your account then you can call to customer care ph no. [protected] .and then when i went to the branch for open a bank account the branch manger say that, i cant open zero balance account, it's not pnb or sbi bank this is icici bank and icici bank never open zero balance Account.so, plz tell us what can i do in that case, against to the bank.i never imagine that type of service i in icici bank . i think before icici good bank but it was my dream it's not real actually.totally worst services in icici bank.after 4 days i cant get open my saving account. Branch Address . IFSC CODE - ICIC0006632 BRANCH ADD- Gurudwara Road Mohan Garden, New Delhi- 110059

SIR, IT IS STUPID IVR DESIGN. I HAVE HOME LOAN WITH ICICI, BUT NO DEBIT OR CREDIT CARD. I AM TRYING TO REACH THE ICICI WEALTH MANAGEMENT / HOME LOAN DEPARTMENTS FOR SIMPLE STATEMENTS, BUT ALL IS SEE IS THE IVR ASKING CREDIT CARD NUMBER. PLEASE GET THIS CHANGED, ALSO NON OF THE ICICI NUMBERS GIVEN IN THE CONTACT ARE ANSWERING, WHERE DO WE GO? I WENT TO ICICI BRANCHES ( KORAMANGALA & INDIARANAGAR) YESTERDAY FOR STATEMENT, BUT THEY DID NOT HAVE ACCESS TO NHBNG STATEMENTS !!!, SHAME OF ICICI IT AND THE MANAGEMENT. i spent whole day in reaching the locations and end up with nothing !!

Hi, I am Sunil and I received call from ICICI credit card. They did not give me information about additional services (Card Security) and once card got issued, I received another call from the ICICI customer care. I got to know that the additional services automatically attached with my credit card disbursement and the charge of Rs. 1399 will need to be deducted from my account. I said that I never received and requested the service, any information from the member from ICICI Credit Card Department. But the guy was badly responded and forced me to accept the service. . Please close the unwanted and unknown service tagged by ICICI Credit Card department to my account. If this is not possible, then close my ICICI Credit Card. Expecting your positive reply on above issue happened by wrong information provider of ICICI Credit Card department. Thanks and Regards, Sunil

Hey People, I wanted to inform you that i applied for the personal loan from your bank and your bank charged the loan protection money without any prior notification. Please look into this at your earliest or else i would need to visit consumer court and will have to escalate ti to a different level.

i have an icici account in pammal branch they forced me for an RD to avoid charges for nil balance account...i made RD according to the branch advice but even though i am maintaining RD but still charging me... I will close my account if its still charges me and i want all my charges to revert me back... C.Pearline Mascurine... A/C No.[protected]

My account is nill balance account! So many times i raised mail to icici bank for charging me unwanted for keeping nil balance for few days...My account is a demat account and nil balance account but still charging me...Many times i raised mailed but still they are charging me for no reason.. I want my cash back so i got fed up and took out all my money from my account...They charged me rs.800... Name : deshakumar no. :[protected] mob no.[protected]

Hi Team, This is to inform you that today(21st June 2015) when i visited to one of ICICI Bank ATM near HBR Layout 4th Block(ATM ID SFVD9394) at 06:26 AM and withdrawn 10000 Rupees but ATM gave 18 notes of Rupees 500 and 6 notes of 100 Rupees instead of giving 19 notes of 500 Rupees and 5 Notes of 100 Rupees. I was using my HDFC ATM card ending with 8485. To verify what i mentioned above you can also check the camera recording at this time because i counted the money multiple times in front of the camera when i realized that the amount was incorrect. One of the 100 Rupee note came under the 18 notes of 500 Rupees, it seems like 100 Rupees notes was mixed with 500 Rupees notes. My Name is Deepika Singh and i can be reached on [protected]@gmail.com or my Mobile : [protected] or [protected]

This is seriously strange, without letting me know. They deducted my balance and it turned out to be a poor banking solution. MABChgs-Apr15+STax 63 513.00 MABChgs-Mar15+STax 29.33 266.60 This is seriously egregious. Need justice here.

On 20/Jun/2015 9:06 AM I Got a message stating A/C has been debited for 9080.90 INR For VPS-TEXACO. When i checked my account balance the money has been deducted from my account!! If we check about this merchat ITS From Netherlands! Which makes it clearly visible that this is a Fraud Transaction as I am in India and card is with me!! I am not sure how bank did not check About foreign txn n warned me!! Moreover they are not assuring me that My money will be refunded!! I tried to Launch FIR but police just gave me an Acknowledgement.. Please help me getting my money back!

I have created pocket card with ICICI bank and for applying pocket physical card ICICI bank offering a brand new tanz headphone with shipping and handling charges INR399 but we need promotional code to redeem tanz headphone. So I have applied pocket physical card on 30 may 2015 and accoding to terms and conditions promo code should deliver me within 15 days but today is 20 june 2015 but no promo code received form ICICI bank and I am contacting to icici bank regularly but they not giving me sufficient answer and saying me you should receive pomo code as soon as possible I have registered my compalint with icici bank after reqesting many times and my compalint no. is SR[protected] and I am attaching my pocket physical card photo proof and physical card no. [protected].

Hi I have salary account with ICICI bank Delhi. I didn't use my ATM from last 20 days but they charged me two times 28.09rs as ATMDEC charges just two days before. How could they charge for ATM decline even when I didn't use my card . Totally chor bank.

In 2013, when I was an under-training officer at Dehradun, one agent/employee from the ICICI bank(Dehradun branch) came to our training academy and offered a special account to officer trainees at the academy. The main benefits of the offer were lifetime AMC(Annual Maintenance Charges) free demat account along with privileged saving account and that also without need of maintaining AQB(Average Quarterly Balance). After a year, I was shocked when the charges of AMC for demat services deducted and I made immediate complain and now the real story begins which might be impossible to tell in details but in short they changed their stands like a black ticket agent at local cinema halls. I first contacted Mr Jaswant the main employee at the base branch who offered me such account. He first accepted the mistake and told that he will write to demat service branch to rectify the mistake. Few days later demat account branch contacted me and talked in a very unprofessional way like a fish-market seller. They told me that such offer is not existed and the AMC was free for first year. Two days later, on my further complain to head customer office, demat branch contacted me and offer me a out of bank settlement by refunding my money on their own and changing my account to basic services to avoid further AMC. I was disagreed because I was offered the AMC free account with a full service demat account and not with a basic service account. Later the head of their customer grievance cell also made several baseless excuses. I was totally frustrated by their unprofessional and cheating behaviour which never expected from a bank. Now I can say that compare to them public sector bank is good which might not talked with you such politeness but I strongly felt that the ICICI bank talked and showed its customer friendly behaviour on in cunning and sweat poison way. They just see profit and for that they can go to any extend of cheating and their so called customer friendly behaviour is just an eyewash. I am taking the matter in other legal ways upto that I strongly recommended and warn the present and future prospective customers of the ICICI bank to keep a distance with this bank

I received 7-8 calls from mobile number [protected] AND [protected] today asking for ATM card information of ICICI and Sbi Bank. The Caller said that he is calling from ICICI ATM SERVICE CENTRE and if the information is not provided then my ICICI and SBI Bank accounts will be blocked. Finally i got a massage at 7:16 pm from [protected] which reads as " Your accoundt has been temparory blocked by SBI and ICICI Bank and now your current acct. bal is 0.00." i told him that i haven't received any information about blocking my account from bank. Then he said i have to provide my ATM information to unblock the account. I knew this is not real coz i hav heard abt these kind of fraud calls. I disclosed some of my card info. Beware of these kind of calls. please take necessary action and intimate me on my mail id --- [protected]@gmail.com---