ICICI Bank Complaints & Reviews

Icici has been misleading me from the time I got Credit Card [protected] from them and is fraudulently blocked my bank account and auto debiting my bank more than what I owe. Concerned officers are not sorting it out inspite of repeated reminders.

This complaint is related to the ICICI Bank credit card late fee for the payment made for the March Month card bill. First off all there is no credit card statement sent via any of the below source. 1. No Email Statement (stopped suddenly) 2. Mail/Courier Statement 3. Not Even SMS related to monthly payment or due date 4. Not even ICICI Bank website has the facility to know the monthly due and date (It was there early, but removed in recent months, now if you don't have ICICI bank account, you cannot see the credit card statement online) Is it all to get the customers in this kind of late payment trap, that this bank is doing in recent months. I made the payment for my credit card XXXX XXXX XXXX 0008 on Apr 3rd 2015, via ICICI bank website, via netbanking for the amount of 2383.00, without knowing the due date. Usually it is around 5th or 6th of every month. Below is the proof for my payment By clicking 'Track your Service Request', You can also check the status of your request. Transaction Status Success Transaction Reference Number CHDF[protected] Transaction Date [protected]:50:46 ICICI Bank Credit Card No. XXXX XXXX XXXX 0008 Payment Amount (Rs.) 2383.00 Later i saw in my April Month a late fee of Rs 500 + service charges. I raised customer care complaints online and again via email, the response is "We regret to provide reversal of financial charges in the credit card account". Till now there is no complaint on my credit rating with this card, not even single late payment. This is the first time, this kind of late fee is charged. FYI I am maintaining this card from last June 2006. I am ready to close this close this credit card, by paying the current outstanding amount without the Late fee amount Rs 500 + service tax. In future I don't want to waste my time in this kind of late fee fraud played by this Bank to ruin customer money. Please help to resolve this issue Thanks, Muthu Krishnan

Dear sir, My mob.No.[protected] is registered and I had never requested for any mobile alerts but still I am being charged for the same. The details of deduction are given below. Please look into the matter and reverse the charges on urgent basis. 1. 24.08.2013-Rs.10/ 2. 22.10.2013-Rs.15/ 3. 28.11.2013 Rs.15/ 4.26.03.2014 Rs.15/ My S/B. A/c. No.:[protected]. Aisa ek letter likhker maime peon ko Ganesh chandr Avenue branch Kolkata mein letter de ke liye bheja tha, lekin letter lene se inkaar ker gaye. Name pucha to bataya nahi, aur kaha ki complaint kerna ho to ker dena. Letter nahi lunga. Yah baat aaj dated 26.04.2015 ki hai. Please atisheeghra action lene ki kripa karege. Thanking you, Regards. (GOPAL PRASAD JHUNJHUNWALA) email:[protected]@gmail.com

Hi I am maintaining account with ICICI bank from 2013, below are the transaction charges which are imposed could you please clarify the charges, why the charges are imposed. Account Number :[protected] Branch : HSR Layout City : Bangalore State : Karnataka below is the transaction details in mini statement 4 28/04/2015 00440946 DP CHGS TILL MAR-15 Dr. 561.80 Thanks and Regards, Vasanth [protected] [protected]@gmail.com

I had purchased SCICI Multi Option Bond. I want to redeem my bond but since SCICI is merged with ICICI so I inquired with ICICI Bank. I was informed that the amount is transferred to IPF Account and had told that they would not be able to pay my money back. I inquired to them for the procedure to claim my money but there to they did not help me. Please help me. My Warrant no is 527133 LOA Cert No is 27138 LOA Dist No is 28033 Amount...

Recently I got flat in DDA scheme 2014. For this I took loan from SBI bank. Recently on 13.04.15 I got transferred loan amount of Rs. 1270734 to DDA a/c - DDAH90030544 of ICICI bank having IFSC- ICIC0000104. Transaction UTR No. Is - SBIN[protected]. DDA Challan no. Is[protected] I am not able to track status of amount as the challan status in DDA online system shows "payment not received. Please update the status as 28.04.15 is last date for depositing money to DDA. Please help! Thanks & Regards, Brij Kunwar Prasad

Dear sir, This is to inform you that There is a phone call of one bank officer name Atul Kumar empl code 232607 Mob no [protected] and take some verification. but after talking to him I not satisfied those verification so I went bank and giving request for freeze my account and ATM both on 24/03/2015. But after one day on 25/03/2015 my account has debited rs. 14605.62. After complaining to bank. Branch manager giving SR no. But after one month neither bank manager and nor any staff giving any reply of this fraud. So its request to you that please solve my issue and refund my money Rs 14605.62 as soon as possible.

I had deposited my ₹2000 in icici bank tilak nagar branch new delhi. After one week when today i saw my balance through net banking those 2000 were not their in the transaction list. Never seen such a irresponsible behavior toward the hard earned money of their customer. I even had lost my payment slip. How can a bank do like this.this time it is a small amount of 2000 . Cant trust this bank in future.

I haven't subscribed to My Money service but still annual fee for MAR-15 to FEB-16 337.08 rupees got deducted.The same amount was deducted last year also from my account for the same service, and any number of calls to Customer Care didn't help, and I never got the amount back. Please unsubscribe me from My Money service and pay back my money. Details: 06/04/2015 BIL/[protected]/MM Annual Fee MAR15-FEB. My Number is [protected].

Hello team, I am drafting this email against a very horrible experience I have been getting from ICICI personal loan department. Apparently, someone named Shashank Bansal has taken a personal loan from your bank and the people who have been calling me have been claiming that Shashank has provided my details as a reference or witness. I did not sign anywhere nor did I get any verification call from the bank regarding the same. First of all, I have not allowed anyone to make me a witness against any loan. Secondly, I have made them very clear on their first call that they have some wrong information and requested them to contact Shashank directly and not call me anymore. Still, I continuously got calls throughout last week. The lady: Suman who calls me speaks really rudely and threatens me that she will send me to jail and have legal actions taken against me. The supervisor: Anil also follows the same aggressive behaviour on the call. Now they have started calling my father and started threatening him too. I have been trying to convince them that i dont have any part in this but they still continue to call me and harass me. I am an esteemed customer of other private and government banks but never have I had such an awful experience. This is clearly a case of psychological harassment. This person: Shashank Bansal is my colleague however, he claims that he has not provided my details as a witness. As frustrated as I am, I consulted my lawyer and I am going to register an FIR and file a case of defamation (under section 499 IPC) against your bank. I called the Telephone No.:[protected] and spoke to Mohamed Gaffar Khan who said he will arrange a prompt resolution to this issue. I would really appreciate if you could get the calls to my number stopped immediately. My number is : [protected] The numbers from which I have been getting calls are : [protected](Suman) and [protected](Anil) Hoping to get a prompt reply. Thanks, Jayashree Venugopal

Its been long that i have following up with the bank & epf india call center no. 26475910 /26475912.
Call Center says that my form has been rejected but they are not aware of the reason and asked me to contact ICICI Bank (my previous organisation). When i follow-up with ICICI they say they have not received any reject reason from EPF office . . . I do not know where to go & with whom to check about the status of my EPF transfer.

I have opened an ICICI account few years ago. At that time your representative suggest me to open a Demat Account associated with my saving account. But, as per our discussion, Demat account will be inactive and will not deduct any charge. And, till 26th April, 2015 my account don't charge me. But on 27th April, 2015 I saw a statement of deduction of INR 478.04. This is completely unacceptable. My contact number is [protected]. I want that money back.

Dear Sir, 1) Please correct the above credit card bill (credit card no. [protected] on the name R.R.Dalmia) which mentions late payment fees and interest charges, with immediate effect so that i deposit the payment within time. 2) I have already paid the payment of return cheque which was passed on 10/04/2015. So please return my return cheque immediately. I did contact at your customer care centre and other contact office by telephone, but no satisfied response was given by you and your department. I am not liable to deposit your wrong payment and its your responsibility. Please correct the bill with immediate effect and return my cheque so that i deposit you the correct payment immediately. Note- Urgent for this complain personally, i visited at your panchvati branch, sharanpur road branch, last at credit card dept to Mr.Rahul Dive and they have not replied satisfactorily and have not taken this matter seriously an this is totally against customer relation. I ahve also lodged a complaint on phone no.[protected] on 27/04/2015 having complaint number SR[protected], attendent Miss Shiba madam. Please resolve the complaint immediately, so I can pay you the due amount immediately. Credit card no. [protected] named- R.R.Dalmia Thanking you, R.R.Dalmia

I had submitted by request for ECS for my home loan to ICICI Vibhuti Khand, to the Deputy Branch Manager, Mr. Prateek Mishra in August-2014. It has been nearly one year, they have still not activated ECS on my account and I have lost nearly 1500 rupees because my everytime the ECS was denied, I was forced to pay a fine and also lost out on my CIBIL score. Every time the branch manager has said that the issue would be resolved, but till day, it has not been resolved. Additionally, the branch manager did not respond properly when contacted about this issue and said that it was not his problem and that I should take care of my own problems when the problem has actually been at his end. Please respond on how I can file a complaint against ICICI as these people do not seem to know how to run a bank.

My name is Tanu Shree Dhiran and I'm holding a salary in ICICI bank for the past 2 years. I just saw today when I checked my account online, that twice I have been charged POSDEC CHG of Rs. 28.09 each on April 27th 2015 . infact i have sufficient balance in my account.and DETAILS ARE: POSDEC CHG/27-03-15/5761/25ST3 28.09 8, 973.41 POSDEC CHG/27-03-15/5761/25ST3 28.09 8, 945.32 I need a valid reason and I want my money back. I need an explanation as to what this charge means and why (if at all is valid) charged after 1 month. I NEED MY MONEY BACK.return it as soon as possible.

I would like to bring your kind attention towards the fraud happened to my ICICI account[protected]. On April 10, 2015, 9:00pm I got an alert on my mobile stating withdrawal of amount Rs. 67, 660.80 & Rs. 6892.48 (Total Rs. 74, 552) through my debit card. After this incident, I contacted ICICI customer care to blocked my debit card and an incident was raised in this regard. I was told by customer care that money was withdrawn from an ATM in London, UK. Next day, I reported this incident to my ICICI branch and lodged a formal complaint followed by Police FIR in cybercrime cell. The major concern is that the incident took place in my hard earned salaried account and debit card with privileged and embedded chip facility. This incident giving me sleepless nights for what has happened and what could more happen.

Hi, An amount of 561.80 INR on 27 Apr, 2015 has been deducted from my account as DP Chrgs. But I never opened this account nor i was informed by any bank official regarding this & also not informed about all theses deductions. Bank has cheated. I want my money back. And I don't want all these unnecessary accounts.

Dear Sir/adam, My self Dileep Singh CHaran ( [protected]@gmail.com 91-[protected]) -- ICICI Credit card has provided me credit card, at the time of offering it the marketing person on phone had told me that it will be free for the first year and after that it will be chargeable but they had charged and not put penalty and interest and service tax. they are now not listening to me. Please help me how i should proceed.

Dear Sir, My Two Wheeler Loan No was : LTCAL[protected] I had already paid all the installments but till date no N.O.C. sent by the ICICI Bank. Please clear the status of loan account and send me the N.O.C. BISWANATH DHAR NANGI BENIA PARA P.O - BATANAGAR KOLKATA-700140 [protected]

Sir, Greetings for the day. Yesterday I have entered Rs. 1500/- at ATM to withdraw but I got only Rs.1100/- and rest of Rs.400/- are pending but the amount deducted from my ICICI account is Rs. 1500/-. Where are my Rs. 400/- gone? This transaction is done from Federal Bank ATM near Rajeev Chowk Metro Station - Delhi. My ICICI account Number is[protected] Please look in the matter and do the needful at the earliest. Regards, Manoj Premnath Chakerwarti Senior Manager - IT Mobile: [protected]