ICICI Bank Complaints & Reviews

I am maintaining saving account at icici, aundh branch Pune since 2012 (acno:[protected] I have been charged 561 rs on[protected] with following particulars "55977422 DP CHGS TILL MAR-15." Provide the explanation for the applied charges.

Dear Sir/ Mam, I am Rajesh and I need your help in addressing my issue of harassment call received by recovery agent Mr. Durgesh who is re-presenting ICIC Bank Ltd Card Division. The calls are being made randomly to people I know or I have known in past posing that they are calling from LIC and some important courier by my name and they aren't able to reach. There was a call made by number 49224112 to one of my ex colleauge. I have requested the caller on 29th Apr'15 who called me regarding the out standing payment to be cleared. I received the call yesterday from 49224141 and the agent spoke to me about settling the account I shared my consent and told him that i can pay Rs.15k and would need 2 EMI to clear this as I am the only earning member. Since he was adamant on the amount which, I couldn't pay in 2EMI I requested him to connect me to ICIC Bank official. Which he couldn't and I disconnected the call. Today (30th Apr'15) I again received a call from 49224118 by Agent Mr. Durgesh who kept the same proposal to which I asked him the same thing that I will speak only to the bank officials and not third party to which he was rude and said that he will not ask the bank official and rather would keep calling me and harassing me. Pls help with your valued suggestion on how to deal with this harassment call. Regards, Rajesh.

Dear Sir, i got a call from some Executive that they are offering the credit card based on the car loan which i had then i said ok for that then he told he need address proof and ID proof then i told him i not having the address local then he asked for the ICICI bank statement for that. i gave him the pan cars Xerox, bank statement & office ID Xerox then he gave a application form he kept some marks where i have to sign then i sign there then he took the Xerox copies & application form and i asked him to fill the application in front of me then he told he will fill the application in office i said ok. after that i got the credit card on June 2014 and used credit and paid the bill with the other SBI but in some months i paid the minimum bill with SBI bank but they charged the auto debit charges every month. Even though i am paying the minimum bill they charged the auto debit charges every month. In march 20 i came to know that they are charging the auto debit charges every month then i asked them first they told they have to retrieve the application and they took some 30 days for that after more than 50 follows they responded to me they told its not possible to refund the amount since minimum amount auto debit option is selected. iam paying the minimum amount due from the SBI Bank why there people are charged the auto debit charges so they have to refund the auto debit charges. After long followups they connected to ms anitha first she told that it is not possible to refund the auto debit charges after that she told he can refund only the 2 months then i asked her for total then she told its not possible. then i asked that your executive has not given info regarding the auto debit charges then she replied that he is not the employee of ICICI bank then i told her that if he is not a employee of icici bank how can he process my card and how can he show the ICICI bank ID card. then she told if you want you can complaint. one person call me he is telling that what ever you want you can do. my concerns: 1. Even though i paid the MINIMUM amount through the other account(SBI) they charged the auto debit charges they have to charge the auto debit charges if i am not paying the minimum amount. 2.how an NON ICICI bank person will process my credit card and if he is not icici bank employee how he come to know about my car Loan then there is a leakage of data to other people that means no security. 3.they are telling that they will take legal action if iam not paying the bill, even i paid the bill. Credit details: [protected] hyderabad

I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction "38660658 DP CHGS TILL MAR-15'---- INR 561.80.When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.This is completely unacceptable and please refund my amount. My phone number is [protected] and really that is a bad service which provided by ICICI Bank Regards, Akhilesh SONI

Hello, I am an Exporter with Current running A/C in ICICI Bank, CBD Belapur Branch-Navi Mumbai ( A/C:[protected]. I have 7 BRCs pending and we have been following up like anything since one & half year for that but your staff, sorry to say, just gives us next week date without any result. We visit to branch personally almost thrice every week but there has been no development. I have previously filed complain few months before but it was treated Level 1 (Service Reference Number SR[protected] and no action has been taken yet. We are suffering big losses since one & half year in form of penalties from other government departments & loosing EXPORT BENEFITS for not being able to provide BRCs to them. I have explained this to ICICI Branch Manager & their dealing Executive hundreds of time but unfortunately they don't understand so I am filing Consumer Complain with hope for QUICK ACTION. IN CASE THIS ISSUE IS NOT IMMEDIATELY RESOLVED, WE WILL FILE CLAIM OF ALL OUR LOSSES FOR RECOVERY FROM ICICI BANK THROUGH LEGAL ACTION. WE HAE ALREADY INTIMATED THE SAME TO ICICI BANK CONCERNED BRANCH MANAGER A MONTH AGO THROUGH MAIL. Best regards, Salman Wazir Proprietor Swar International Services ICICI Bank Current A/c:[protected] Cell: [protected] / [protected]

Respected Sir, I am S. VAIRASAMY my ID no was 300552. I am joined as Sales Officer in ICICI bank Sholinganallur Branch, Chennai on 8th September, 2014. But still 30th March 2015 I am not received my ID Card, Visiting Card, Corporate SIM, also my 2 months Travel Allowance. When joining this bank, first I reported my daily reports to Mr.Victor (Sales Manager). After that Mr. Victor instruct me to give your all reports to Mr.SathiS (Sales Manager) I don’t know the reason, in this circumstances I have confusion about who is my Sales Manager, in meanwhile my all accounts goes to another sales officer without my knowledge. Still I am not receive my two months Travel allowance. I NEED THE JOB I CAN'T PAY 30000 RS REASON MY FAMILY VERY POOR FAMILY, if you have any vacancies in Tirunelveli or Tenkasi branches, please transfer me there, not only Sale Officer job, any other job also would like to do. Please consider my request, and kindly arrange the needful at the earliest. Thanking you, Yours faithfully, (S. Vairasamy)

Hi, I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. thanks/regards ashwini kumar jha [protected]

MY CARD NO. IS [protected]. AND I HAVE BEEN MENTALLY HARRASSED BY ICICI BANK'S NON-RESPONSE EVEN AFTER REPEATED CALLS AND REQUESTS. THERE HAS BEEN MISTAKE IN CALCULATING TRANSACTION DETAILS WHICH ICICI SAYS THAT IT WILL BE RESOLVED BUT DOES NOTHING IN REALITY. THE MANAGERS ONLY INFORM THAT THE ISSUE WILL BE RESOLVED BUT KEEPS THE SAME PAYMENTS PENDING FOR MONTHS AND LEVIES LATE CHARGES AND SERVICE TAX FOR THE SAME.

Icici has been misleading me from the time I got Credit Card [protected] from them and is fraudulently blocked my bank account and auto debiting my bank more than what I owe. Concerned officers are not sorting it out inspite of repeated reminders.

This complaint is related to the ICICI Bank credit card late fee for the payment made for the March Month card bill. First off all there is no credit card statement sent via any of the below source. 1. No Email Statement (stopped suddenly) 2. Mail/Courier Statement 3. Not Even SMS related to monthly payment or due date 4. Not even ICICI Bank website has the facility to know the monthly due and date (It was there early, but removed in recent months, now if you don't have ICICI bank account, you cannot see the credit card statement online) Is it all to get the customers in this kind of late payment trap, that this bank is doing in recent months. I made the payment for my credit card XXXX XXXX XXXX 0008 on Apr 3rd 2015, via ICICI bank website, via netbanking for the amount of 2383.00, without knowing the due date. Usually it is around 5th or 6th of every month. Below is the proof for my payment By clicking 'Track your Service Request', You can also check the status of your request. Transaction Status Success Transaction Reference Number CHDF[protected] Transaction Date [protected]:50:46 ICICI Bank Credit Card No. XXXX XXXX XXXX 0008 Payment Amount (Rs.) 2383.00 Later i saw in my April Month a late fee of Rs 500 + service charges. I raised customer care complaints online and again via email, the response is "We regret to provide reversal of financial charges in the credit card account". Till now there is no complaint on my credit rating with this card, not even single late payment. This is the first time, this kind of late fee is charged. FYI I am maintaining this card from last June 2006. I am ready to close this close this credit card, by paying the current outstanding amount without the Late fee amount Rs 500 + service tax. In future I don't want to waste my time in this kind of late fee fraud played by this Bank to ruin customer money. Please help to resolve this issue Thanks, Muthu Krishnan

Dear sir, My mob.No.[protected] is registered and I had never requested for any mobile alerts but still I am being charged for the same. The details of deduction are given below. Please look into the matter and reverse the charges on urgent basis. 1. 24.08.2013-Rs.10/ 2. 22.10.2013-Rs.15/ 3. 28.11.2013 Rs.15/ 4.26.03.2014 Rs.15/ My S/B. A/c. No.:[protected]. Aisa ek letter likhker maime peon ko Ganesh chandr Avenue branch Kolkata mein letter de ke liye bheja tha, lekin letter lene se inkaar ker gaye. Name pucha to bataya nahi, aur kaha ki complaint kerna ho to ker dena. Letter nahi lunga. Yah baat aaj dated 26.04.2015 ki hai. Please atisheeghra action lene ki kripa karege. Thanking you, Regards. (GOPAL PRASAD JHUNJHUNWALA) email:[protected]@gmail.com

Hi I am maintaining account with ICICI bank from 2013, below are the transaction charges which are imposed could you please clarify the charges, why the charges are imposed. Account Number :[protected] Branch : HSR Layout City : Bangalore State : Karnataka below is the transaction details in mini statement 4 28/04/2015 00440946 DP CHGS TILL MAR-15 Dr. 561.80 Thanks and Regards, Vasanth [protected] [protected]@gmail.com

I had purchased SCICI Multi Option Bond. I want to redeem my bond but since SCICI is merged with ICICI so I inquired with ICICI Bank. I was informed that the amount is transferred to IPF Account and had told that they would not be able to pay my money back. I inquired to them for the procedure to claim my money but there to they did not help me. Please help me. My Warrant no is 527133 LOA Cert No is 27138 LOA Dist No is 28033 Amount...

Recently I got flat in DDA scheme 2014. For this I took loan from SBI bank. Recently on 13.04.15 I got transferred loan amount of Rs. 1270734 to DDA a/c - DDAH90030544 of ICICI bank having IFSC- ICIC0000104. Transaction UTR No. Is - SBIN[protected]. DDA Challan no. Is[protected] I am not able to track status of amount as the challan status in DDA online system shows "payment not received. Please update the status as 28.04.15 is last date for depositing money to DDA. Please help! Thanks & Regards, Brij Kunwar Prasad

Dear sir, This is to inform you that There is a phone call of one bank officer name Atul Kumar empl code 232607 Mob no [protected] and take some verification. but after talking to him I not satisfied those verification so I went bank and giving request for freeze my account and ATM both on 24/03/2015. But after one day on 25/03/2015 my account has debited rs. 14605.62. After complaining to bank. Branch manager giving SR no. But after one month neither bank manager and nor any staff giving any reply of this fraud. So its request to you that please solve my issue and refund my money Rs 14605.62 as soon as possible.

I had deposited my ₹2000 in icici bank tilak nagar branch new delhi. After one week when today i saw my balance through net banking those 2000 were not their in the transaction list. Never seen such a irresponsible behavior toward the hard earned money of their customer. I even had lost my payment slip. How can a bank do like this.this time it is a small amount of 2000 . Cant trust this bank in future.

I haven't subscribed to My Money service but still annual fee for MAR-15 to FEB-16 337.08 rupees got deducted.The same amount was deducted last year also from my account for the same service, and any number of calls to Customer Care didn't help, and I never got the amount back. Please unsubscribe me from My Money service and pay back my money. Details: 06/04/2015 BIL/[protected]/MM Annual Fee MAR15-FEB. My Number is [protected].

Hello team, I am drafting this email against a very horrible experience I have been getting from ICICI personal loan department. Apparently, someone named Shashank Bansal has taken a personal loan from your bank and the people who have been calling me have been claiming that Shashank has provided my details as a reference or witness. I did not sign anywhere nor did I get any verification call from the bank regarding the same. First of all, I have not allowed anyone to make me a witness against any loan. Secondly, I have made them very clear on their first call that they have some wrong information and requested them to contact Shashank directly and not call me anymore. Still, I continuously got calls throughout last week. The lady: Suman who calls me speaks really rudely and threatens me that she will send me to jail and have legal actions taken against me. The supervisor: Anil also follows the same aggressive behaviour on the call. Now they have started calling my father and started threatening him too. I have been trying to convince them that i dont have any part in this but they still continue to call me and harass me. I am an esteemed customer of other private and government banks but never have I had such an awful experience. This is clearly a case of psychological harassment. This person: Shashank Bansal is my colleague however, he claims that he has not provided my details as a witness. As frustrated as I am, I consulted my lawyer and I am going to register an FIR and file a case of defamation (under section 499 IPC) against your bank. I called the Telephone No.:[protected] and spoke to Mohamed Gaffar Khan who said he will arrange a prompt resolution to this issue. I would really appreciate if you could get the calls to my number stopped immediately. My number is : [protected] The numbers from which I have been getting calls are : [protected](Suman) and [protected](Anil) Hoping to get a prompt reply. Thanks, Jayashree Venugopal

Its been long that i have following up with the bank & epf india call center no. 26475910 /26475912.
Call Center says that my form has been rejected but they are not aware of the reason and asked me to contact ICICI Bank (my previous organisation). When i follow-up with ICICI they say they have not received any reject reason from EPF office . . . I do not know where to go & with whom to check about the status of my EPF transfer.

I have opened an ICICI account few years ago. At that time your representative suggest me to open a Demat Account associated with my saving account. But, as per our discussion, Demat account will be inactive and will not deduct any charge. And, till 26th April, 2015 my account don't charge me. But on 27th April, 2015 I saw a statement of deduction of INR 478.04. This is completely unacceptable. My contact number is [protected]. I want that money back.