ICICI Bank Complaints & Reviews

HI Sir, My name is D.Srinivas, I am deposited CBSE NET June 2015 Fee at your ICICI Bank at Padmarao Nagar Branch, Hyderabad on Date 30 April 2015. but it is now showing in my CBSE NET application ---Fees not received. Padmarao Nagar ICICI Bank Branch, Hyderabad. Transaction Id: M3224490 Please solve my Problem Very Urgent

I am a regular customer of ICICI bank since last 9 years. I want to lodge a complain against them, against my complaint they gave me a SR no and without informing me and resolving my problem they closed my SR and generated a new SR which is showing invalid on website. I also have a complain about complain lodging system of this bank. They do not have a customer care email address to make a complain. Whenever i call them on customer care it takes at least 10 -15 minutes holding the same call. Is the service is degrading of this highly reputable band OR they can not have the caliber to sustain that position?

I had taken an Auto loan No.LABNG[protected] from your ban in 2006 and closed the same by paying the final outstanding amount Rs. 340467/- on 28 Nov 2007 vide receipt No. [protected]. Despite paying all the EMIs regularly and also paying the outstanding amount as per bank rules the CIBIL has not been updated by your bank and showing the outstanding as Rs. 18195/- which is completely unacceptable. This affects the credibility of me as a prompt paying customer and request you to update the CIBIL and conform to me immediately. My e amil address is ramesha.[protected]@hp.com. and my contact No. is [protected]

My credit card no - [protected]. As i settled all the balance by paying last three amount dated 24 sep 2012 amount rs 4000, 28 Nov 2012 amount rs 5000 and Rs 3000 paid. All the settlement done through the above mentioned date and amount and i do have the receipt of the same. But when i apply for the loan through the bank they are asking about NOC for the above mentioned credit card no which i have paid already. Please let me know the problem where exist. Am i defaulter or not. Details is as below. Name - Arun Pradeep bhai paswan Email - [protected]@gmail.com mobile no - [protected] credit card no - [protected] Kindly process the detail as soon as possible so that i can move further for the process.

IAM USING YOUR CARD SINCE 2002. NEVER HAD ANY PROBLEM ALL THESE YEARS. SUDDENLY COMMUNICATATION STOPPED FROM ICICI BANK FROM APRIL 2014 TO JUNE 2014. HENCE I HAVE STARTED INTERACTING WIHT CC TO VARIOUS TEAMS. PLS. GO THRU ALL THE EMAILS/CORRESPONDENCE FROM JUNE 2014 ONWORDS. POST THAT INVESTIGATE AND RETURN PAYBACK POINTS TO CLOSE THIS TRANSACTION. FROM [protected]@REDIFFMAIL.COM to [protected]@icicibank.com, customer.[protected]@icicibank.com, [protected]@icicibank.com PAYBACK POINTS EXISTING IN MY A/C. AS ON JUNE 2014. IT WAS TAKEN BACK BY ICICI BANK WITHOUT STATING ANY REASON OR ANY COMMUNICATION. I HAVE BEEN ESCALATING & IN TOUCH WITH VARIOUS TEAMS OF ICICI BANK TO RETURN OF MY 15476 PAYBACK POINTS. ISSUE STILL CONTINUING POINTS WERE NOT RETURNED. HERE ARE THE EMAIL COMMUNICATION WITH YOUR TEAM SINCE JUNE 2014. HAVE A LOOK AT BELOW EMAIL ID'S FOR SERIES OF EMAILS. STILL ICICI BANK NOT YET RETURNED PAYBACK POINTS. HOW LONG AND HOW MANY TIMES DO I NEED TO COMPLIANT WITH VAROUS TEAMS OF ICICI BANK.

HI Team, Kindly give me the steps to raise a request for the conversation of salary account to savings account from my Internet banking login.I am unable to find the service request in the catageory of BANK ACCOUNT. KIndly guide me on this. Regards Sampath.k

I have visited the bank many times but all the time they said that the account opening form for PMJDY is not available and they had asked for the form from another branch but they have never gave me the form. So, please sir/madam help me in getting the required form. Thank you

Dear Sir I have Registered my complain on customer care and Complaint no.[protected] dated 28.04.2015. There is no update about my complain so far as its already above 4 days. I hold an ICICI bank account[protected] at Meera Bagh Branch, Delhi. There has been some suspicious activities in my account where an online transaction had been made of Rs. 1, 22, 000/- to two separate accounts of Rs 50, 000 and Rs 72, 000 without my knowledge/authorisation. I rarely use my account to withdraw cash via ATM and had never used online facility. Please investigate this matter as I'm only left with Rs 35 in my bank account. Please also find attached our letter to SHO, Police Station - Paschim VIhar, Delhi and a letter to Branch Manager ICICI Meera Bagh Branch, Delhi. I would whole heartedly appreciate your help in resolving the matter and help me to get the reimburse of my amount as this is my hard earned money fraudulently taken out of my account. I will fully co-operate with you and hope you treat and resolve my complaint as soon as you can. Waiting for prompt response as I'm very distressed at the moment left with no money. Many thanks for your assistance. Kind regards Manisha Singh

biggest fraud bank and staff off icici bank lost upto 50000 deduction from account and no answer from bank and bank employee humara paisa inki make bhen ki gand me jata hai falk land me inki ma bhen ke liye bhot jagah khali waha chori karne ki zarurat nahi log pyarse deke jayenge lo tumhara bhada

Hello Sir, My Name is Shriram Kadam. I am using ICICI bank credit card, I have Purchase online mobile from Snapdeal.com in March on EMI 6 month. I have Pay March & April months EMI but I dont know why you intrest in same amount. Those are very much.So We will not pay credit card bill as wel not intrested to use your facility. So We will close my saving account as well credit card. Thankn you. Regards, Shriram kadam. [protected]

I have an ICICI Tax Saving Bond 022005-TSB-one. It is already matured but I am yet to receive maturity amount. I have the original bond with me. What should I do to receive the matured value? Mail Id- [protected]@gmail.com Contact number-[protected] Bondholder number[protected] Certificate number- 80345 Date of allotment- 8/4/2005 Redemption Date- 8/4/2010

I am a customer of Bank of Maharashtra (S/B a/c-[protected]). On 30/04/2015 around 21.20 hrs I had used ICICI Bank ATM(ATM ID-S1VD6889) at Chopra gate, Balani Arcade, Ulhasnagar There are three ATM machines first used 2nd no machine for money withdrawal of Rs.10000/- but the txn failed with a network error.and then used 1st machine for the same and got the cash of Rs.10000/- but account was debited twice as received sms from bank for txn of 10000/- with balance of 180000/- net bal 170000/- and 2nd sms again with balance of 170000/- net bal of 160000/- i.e It shows total withdrawl of 20000/- whereas initially at 2nd machine transation was interrupted with network error and no cash came out of machine hence again went to 1st machine to withdraw 10000/- I didn't get the money of 10000/- from 2nd ATM machine but my BOMaharashtra account was debited. Please investigate and get it credited back to my BOM S/B account ASAP.

I am maintaining saving account at icici, aundh branch Pune since 2012 (acno:[protected] I have been charged 561 rs on[protected] with following particulars "55977422 DP CHGS TILL MAR-15." Provide the explanation for the applied charges.

Dear Sir/ Mam, I am Rajesh and I need your help in addressing my issue of harassment call received by recovery agent Mr. Durgesh who is re-presenting ICIC Bank Ltd Card Division. The calls are being made randomly to people I know or I have known in past posing that they are calling from LIC and some important courier by my name and they aren't able to reach. There was a call made by number 49224112 to one of my ex colleauge. I have requested the caller on 29th Apr'15 who called me regarding the out standing payment to be cleared. I received the call yesterday from 49224141 and the agent spoke to me about settling the account I shared my consent and told him that i can pay Rs.15k and would need 2 EMI to clear this as I am the only earning member. Since he was adamant on the amount which, I couldn't pay in 2EMI I requested him to connect me to ICIC Bank official. Which he couldn't and I disconnected the call. Today (30th Apr'15) I again received a call from 49224118 by Agent Mr. Durgesh who kept the same proposal to which I asked him the same thing that I will speak only to the bank officials and not third party to which he was rude and said that he will not ask the bank official and rather would keep calling me and harassing me. Pls help with your valued suggestion on how to deal with this harassment call. Regards, Rajesh.

Dear Sir, i got a call from some Executive that they are offering the credit card based on the car loan which i had then i said ok for that then he told he need address proof and ID proof then i told him i not having the address local then he asked for the ICICI bank statement for that. i gave him the pan cars Xerox, bank statement & office ID Xerox then he gave a application form he kept some marks where i have to sign then i sign there then he took the Xerox copies & application form and i asked him to fill the application in front of me then he told he will fill the application in office i said ok. after that i got the credit card on June 2014 and used credit and paid the bill with the other SBI but in some months i paid the minimum bill with SBI bank but they charged the auto debit charges every month. Even though i am paying the minimum bill they charged the auto debit charges every month. In march 20 i came to know that they are charging the auto debit charges every month then i asked them first they told they have to retrieve the application and they took some 30 days for that after more than 50 follows they responded to me they told its not possible to refund the amount since minimum amount auto debit option is selected. iam paying the minimum amount due from the SBI Bank why there people are charged the auto debit charges so they have to refund the auto debit charges. After long followups they connected to ms anitha first she told that it is not possible to refund the auto debit charges after that she told he can refund only the 2 months then i asked her for total then she told its not possible. then i asked that your executive has not given info regarding the auto debit charges then she replied that he is not the employee of ICICI bank then i told her that if he is not a employee of icici bank how can he process my card and how can he show the ICICI bank ID card. then she told if you want you can complaint. one person call me he is telling that what ever you want you can do. my concerns: 1. Even though i paid the MINIMUM amount through the other account(SBI) they charged the auto debit charges they have to charge the auto debit charges if i am not paying the minimum amount. 2.how an NON ICICI bank person will process my credit card and if he is not icici bank employee how he come to know about my car Loan then there is a leakage of data to other people that means no security. 3.they are telling that they will take legal action if iam not paying the bill, even i paid the bill. Credit details: [protected] hyderabad

I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction "38660658 DP CHGS TILL MAR-15'---- INR 561.80.When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.This is completely unacceptable and please refund my amount. My phone number is [protected] and really that is a bad service which provided by ICICI Bank Regards, Akhilesh SONI

Hello, I am an Exporter with Current running A/C in ICICI Bank, CBD Belapur Branch-Navi Mumbai ( A/C:[protected]. I have 7 BRCs pending and we have been following up like anything since one & half year for that but your staff, sorry to say, just gives us next week date without any result. We visit to branch personally almost thrice every week but there has been no development. I have previously filed complain few months before but it was treated Level 1 (Service Reference Number SR[protected] and no action has been taken yet. We are suffering big losses since one & half year in form of penalties from other government departments & loosing EXPORT BENEFITS for not being able to provide BRCs to them. I have explained this to ICICI Branch Manager & their dealing Executive hundreds of time but unfortunately they don't understand so I am filing Consumer Complain with hope for QUICK ACTION. IN CASE THIS ISSUE IS NOT IMMEDIATELY RESOLVED, WE WILL FILE CLAIM OF ALL OUR LOSSES FOR RECOVERY FROM ICICI BANK THROUGH LEGAL ACTION. WE HAE ALREADY INTIMATED THE SAME TO ICICI BANK CONCERNED BRANCH MANAGER A MONTH AGO THROUGH MAIL. Best regards, Salman Wazir Proprietor Swar International Services ICICI Bank Current A/c:[protected] Cell: [protected] / [protected]

Respected Sir, I am S. VAIRASAMY my ID no was 300552. I am joined as Sales Officer in ICICI bank Sholinganallur Branch, Chennai on 8th September, 2014. But still 30th March 2015 I am not received my ID Card, Visiting Card, Corporate SIM, also my 2 months Travel Allowance. When joining this bank, first I reported my daily reports to Mr.Victor (Sales Manager). After that Mr. Victor instruct me to give your all reports to Mr.SathiS (Sales Manager) I don’t know the reason, in this circumstances I have confusion about who is my Sales Manager, in meanwhile my all accounts goes to another sales officer without my knowledge. Still I am not receive my two months Travel allowance. I NEED THE JOB I CAN'T PAY 30000 RS REASON MY FAMILY VERY POOR FAMILY, if you have any vacancies in Tirunelveli or Tenkasi branches, please transfer me there, not only Sale Officer job, any other job also would like to do. Please consider my request, and kindly arrange the needful at the earliest. Thanking you, Yours faithfully, (S. Vairasamy)

Hi, I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. thanks/regards ashwini kumar jha [protected]

MY CARD NO. IS [protected]. AND I HAVE BEEN MENTALLY HARRASSED BY ICICI BANK'S NON-RESPONSE EVEN AFTER REPEATED CALLS AND REQUESTS. THERE HAS BEEN MISTAKE IN CALCULATING TRANSACTION DETAILS WHICH ICICI SAYS THAT IT WILL BE RESOLVED BUT DOES NOTHING IN REALITY. THE MANAGERS ONLY INFORM THAT THE ISSUE WILL BE RESOLVED BUT KEEPS THE SAME PAYMENTS PENDING FOR MONTHS AND LEVIES LATE CHARGES AND SERVICE TAX FOR THE SAME.