| Address: New Delhi, Delhi |
Dear Sir
I have Registered my complain on customer care and Complaint no.[protected] dated 28.04.2015. There is no update about my complain so far as its already above 4 days.
I hold an ICICI bank account[protected] at Meera Bagh Branch, Delhi. There has been some suspicious activities in my account where an online transaction had been made of Rs. 1, 22, 000/- to two separate accounts of Rs 50, 000 and Rs 72, 000 without my knowledge/authorisation. I rarely use my account to withdraw cash via ATM and had never used online facility.
Please investigate this matter as I'm only left with Rs 35 in my bank account.
Please also find attached our letter to SHO, Police Station - Paschim VIhar, Delhi and a letter to Branch Manager ICICI Meera Bagh Branch, Delhi.
I would whole heartedly appreciate your help in resolving the matter and help me to get the reimburse of my amount as this is my hard earned money fraudulently taken out of my account. I will fully co-operate with you and hope you treat and resolve my complaint as soon as you can.
Waiting for prompt response as I'm very distressed at the moment left with no money.
Many thanks for your assistance.
Kind regards
Manisha Singh
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team