ICICI Bank Complaints & Reviews

Hi, I am having a zero balance, salary bank account in ICICI BANK for more than 10 years. my account no. is[protected] My contact number is : +[protected] I am based abroad and on checking my detailed statement online found to my utter shock that My account has been debited by MAB charges many times over! 22/02/2014 SMAB Chgs-Jan14+Stax 161.71 26/04/2014 SMAB Chgs-Mar14+Stax 5.50 50.00 ... and more I have no information from ICICI and to begin with its a zero balance account hensce deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks Irfan

I have an account in icici bank.I recharge sum amouont of Rs 135 rupees but it was not successful done but automaticaly sare amount waso deducted my account. I already lodage a complain but its not solved till now. please help.bank is providing too bad service. thank you hoping for your kind co-operation...

My name is Samundeeswari R.I am an ICICI Bank Credit Card Holder. Over the last 3 week, the representatives of the Bank called me on my cell to convince me to enrol in CPP India's Card Protection he mention that they will not be charge any time. I refused to accept it. But he from Mumbai office convinced me to accept it. On 20/04/2015, I received an sms from the Bank that my card had been credited Rs.1399 for CPP Assistance !!! This is blatant cheating. A fraud . How can a reputed bank of this calibre credit my card without my consent???

Hi, I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again . please let me know about the status of my application.. thanks Regard ashutosh kumar application no-E[protected] MOB.NO-[protected]

Dear Sir/Madam, This is Romil Jain and I am holding an account with ICICI bank for more than 9 years. In recent down time of ICICI Bank services (started from 9th May to 11th May), Few fraudulent transactions happened to my ICICI Bank account on 9th May and I didn't receive any details of the below transaction neither via SMS on my registered mobile number nor over the registered email id. After calling up few times to Customer Care of ICICI bank, finally in the evening I was successfully able to registered the complain. I would be filing the FIR in the police station to take this case to the next level. The Complaint Numbers are - SR[protected] & SR[protected] and with the help of customer care, At-least I was able to pull out few details but not the complete one which i am supposing to get by tomorrow morning i.e. 11th May. The list of fraudulent transactions that has happened over this account with in a span of 25-30 mins can be extracted from my account. Account Details Name - Romil Jain A/C No[protected] Mob - +91 [protected] This is complete breach of security as without any details how these transaction can happen until someone from ICICI bank itself is involved in this.

Hello ! My a/c number[protected]. My balance was 9633RS. I Saw the Mini statement today (11th may 2015) the balance it was showing was RS133 only. It shows ATM CASH WLD Rs9500 on 9th May 2015. I called up Customer care they say the money is withdraw around 10:59pm on 9th may 2015. But how is it possible ? I have my card and i was at home with my family. I have Blocked my card and everything. Please resolve this issue and give me Refund my money.

On 06/05/2016 I have made a NEFT to friends account in the Name of Vivek kumar singh A/c no:[protected] Amount: 10, 000. Yesterday I got a call from my friend that the amount has not got credited in his account. After that I have recheck the beneficiary detail In my online banking. In that by mistake I have enter one extra digit while entering the account number. After that called your customer care, I got the info that the balance got credit into A/c: [protected](Reference no:[protected] . they also said that I need to visit ICICI branch. Today I have also visited ICICI bank Andheri branch they said that they can’t do anything, I need to send the mail to customer care. i had send mail to ICIC bank team but they still not revert after waiting i call customer care and they see i can't help you go to the near branch and re complaint, but Branch Staff se i need to send mail, no body help me for the same .

Hi Myself Biswajit datta, and i was clear my all credit card amounts with last settlement amount 2700/- against my credit cared "4629 xxxx xxxx 4003" by cheque dated 5th may 2015, and after clear the amount was made call to phone banking for cancellation my credit card, but no reply from their site.

Dear sir, Today i have made fund transfer but by mistake i will send funds to wrong account number[protected]. After that i will make call to customer complaint.He telling to go to nearby branch and fill the form and submitted to branch manager. Then i will go my nearby branch and telling my problem to customer resolution officer named "Meenu jindal" icici branch, biwi wala chowk Bhatinda. I am telling my problem to her and asking for complete the procedure to refund my money. But i'am not found any reasonable answer from her.And i'm not happy with your customer relationship policy. I loose my money by mistake but you should have to take any step to resolved customer problem. Tell me what i do and raise my complaint against my refund. Regards, Jitendra kumar shukla [protected] Icici account no.[protected]

Dear Sir, I was appointed as a Sr.Assosiate with i - Process Services (India)Privte Limited. (ICICI Bank Ltd, Opp edappally churuch Ernakulam.). and i had completed my resignation formalities on the same day. My Pf Number is MH/47808/45292 and my Emp Number is C51369 below is the mail which i have sent to I-Process Office, still i have not received my PF withdrawal amount. Currently they informed my PF pending reason is i am not provided Alternative Address, so am giving the alternative address PF please send the following address Jibin Jacob Axis Bank Ltd 3rd Floor Rajaji Road Chicago Plaza Ernakulam Pin - 682035 Request you to pls. look into this and take appropriate action to resolve the same. Thanks and regards Sivadhanya contact no : [protected] Employee Id :C51369 Email. [protected]@gmail.com

My friends & relatives, office and finally myself received calls for repayment of ICICI personal loan from following numbers : [protected] and[protected]between 15:00IST to 17:00IST, 8th May The caller claims he is from ICICI and as per ICICI records Kaushik Chakraborty have taken a personal loan from ICICI-Delhi branch in 2006. Kaushik Chakraborty is now a defaulter for the loan and needs to pay back the amount. That Kaushik Chakraborty was in HCL-Noida and a resident of Rajinder Nagar, New Delhi. I notified the caller that, though I am also a Kaushik Chakraborty was also from HCL (but different year, different city), have no relation with any branch of ICICI-bank in any perspective nor with HCL-Noida neither with Delhi/New Delhi. I have never taken any type of loan from any branch of ICICI all over India. First of all I am not sure whether this is a fraud call or call from genuine ICICI's out-sourced callers. If this is a genuine call then I would like to notify concerned persons again that, I have never taken any type of loan from any ICICI or its related organistaions. Request concerned person to do a proper verification of their database.Hope I don't have to take help of legal advisors for unnecessary calls and harassment. Regards Kaushik Chakraborty

My friends & relatives, office and finally myself received calls for repayment of ICICI personal loan from following numbers : [protected] and [protected] between 15:00IST to 17:00IST 8th May. The caller claims he is from ICICI and as per ICICI records Kaushik Chakraborty have taken a personal loan from ICICI-Delhi branch in 2006. Kaushik Chakraborty is now a defaulter for the loan and needs to pay back the amount. That Kaushik Chakraborty was in HCL-Noida and a resident of Rajinder Nagar, New Delhi then. Myself also a Kaushik Chakraborty was also from HCL (but different year, diferent city), have no relation with any branch of ICICI-bank in any perspective nor with HCL-Noida neither with Delhi/New Delhi. I have never taken any type of loan from any branch of ICICI all over India. First of all I am not sure whether this is a fraud call or call from genuine ICICI's out-sourced callers. If this is a genuine call then I would like to notify concerned persons again that, I have never taken any type of loan from any ICICI or its related organistaions. Request concerned person to do a proper verification of their database. Hope I don't have to take help of legal advisors for unnecessary calls and harassments. Regards Kaushik Chakraborty [protected]

Dear Sir, Requested for cheque book through ATM as advised your bank employee, khairatabad (Hyderabad) branch earlier. I received a message that cheque book was sent by Shri Dharmasastha Logistic, AWB 32427228 on April, 2015. Not yet received...Please do needful. Regards, Venkata Muralidhar Kesari SB A/C No.[protected] Branch: Khairatabad, Hyderabad. mobile: [protected]

Its been about two months since I am supposed to be receiving my credit card.I have been constantly writing to you, however you have kept me loitering for a long time.I do not get a single call regarding the delivery of my credit card.All I receive is a text for dispatch, or return of my card due to delivery failure...My credit card no is 4375XXXXX8000 .

Respected Sir, I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me. On verification time they said that your credit card will be delivered within 7 days. But till date I didn't received. Can somebody let me know about the status of my application.. thanks. My Application Ref No.[protected] Shilpa Sarode, [protected]

My Credit Card No. is [protected]. In my billing period March 19 to 18th April, 2015 you have charged some four hundred rupees as interest charges. I would like to submit that my total bill was approximately Rs 7000 or something and I have deposited Rs. 6500/- and for balance amount of Rs. 500 you have charged Rs. 450 as interest charges. Firswt kindly note that normally some IRCTC charges are supposed to be credited into my account and which may not have taken in time or it may have done after some time. Anyway, I am not interested to pay you for merely Rs. 500/- as interest of about Rs. 450/-. Also you people are charging interest at flat rate so the question of for Rs. 500/- interest is Rs. 450/- is not acceptable. Please revert back that interest money into my credit account. If you think it is not as per your rules, even I am ready to cancel my card. I am expecting a written reply from you in a week's time. Do not say that I was not reachable and hence you took around one month to reply. Also earlier ICICI were putting our privilege points in every month statement. Now a days, you have changed the format and only mentioning that monthly poinots you have added. For the last 2 years I was not redeemed my privilege points also. Kindly inform me the total points credited into my account. Awaiting your reply.

. On 7/4/2015 Rs. 29, 022.47 has been given by bank to someone without my consent. When my debit card and checkbook is with me only then how the amount has been debited from my account. I am very disappointed with the fraudulent act played upon me by bank and feel cheated that I deposited my earning money in their bank to keep it safe. They are not giving me proper information whom they gave money. Please take legal action on my complaint against bank. I have already made a complain but no action had been taken .

Respected Sir I applied for a credit card last four weeks ago. I have got mail confirmation that my credit card is activated and ready to use but till date I have not received my credit card. What is the status ? Application No- W[protected] Regards Name : Mehar Rajput Pin - 411014 Mobile - [protected]

I am sartaj hanfi My A/c No is[protected]. I have made Idea bill payment on 05/05/15 through transction No BIL/[protected]/PGMIB/ideacell of Rs 616.86 but bill was not paid to ideacell nor amount was credited in my account. My email id [protected]@gmail.com

My name is Kanishka Mehta, ICICI card number is [protected]. Total Outstanding is Rs.40, 000/-. I have been paying my credit card payments regularly earlier, but due to some financial issues, there was delay in payments since last 5 months. I have my savings account in ICICI bank too. I agree i have availed your bank services . But since last 6 to 7 months i have not made a single transaction from your card . i was continuously receiving harassment calls from your collection agency agents, to which i requested that i dont want to settle my card, but kindly block it, as I dont want to use it further and make some wayout so that I can make Payment in EMI. Which earlier they agreed and I paid amount of 3500 rs to them on March 5, 2015. Now in between i didn’t received any call, I waited since I know my card case is in Collection .Now I have again started receiving abusing calls, and now even I am adamant on my terms that I will not pay any interest since Miscommitment was done from your side and I will not bear any single penny loss for it. They are abusing me and saying that they will come to my home and will only go after taking payment . So, I am also okay as I will file a complaint against mentally harassing and abusing a girl. I have all the call recordings and have made my mind to take any serious action in case not resolved. The thing is if we are not using your services and want to exit, why it is not possible. Are these types of collection agents represent your bank. They are harrassing my family and me which is actually making me depressed. I want to settle this card now, They due to their targets conveying me that it is not possible. I gave the m an options 2 months back in which i agreed to pay all the amount with interest, at that time they Lied and took payment from me. Now I will not pay any interest till now.