ICICI Bank Complaints & Reviews

Dear Mr. Singh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

i have received a call from someone, they are asked debit card details and asking for OTP regarding to that debit card .And they have said that, to change mobile no for the credit card, they need OTP of debit card.

Also i have asked to verify for authorized ICICI customer care, but he calls from [protected] . But he failed to tell address of me and such other.

Dear Mr. Sharma,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2k8sp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

I have sent an e-mail, hope to hear from someone soon, if not then I have to escalate it to the Banking Ombudsman, along with a police complaint as I am not able to use my account for the past 3 days.. !!!

As a further update on the case, I visited one of retail branch of ICICI bank in Chennai where I am currently posted. I got to know that there was a home loan from year 2010 in the name of some other ANUJ SHARMA for which the lien has been marked against my account. I am not sure what due diligence ICICI do before linking or marking a lien on a saving account for a debt but this is something which very shocking and surprising as I have never applied or taken any loan in my life.
The Branch Manager at Chennai location was very helpful and has taken down a written complaint along with the ID proofs which according to him was addressed to the Home Loan division branch. Request you to please resolve this asap as I am not able to use any money out of it.I need help urgently as this is the only source of money for me and there is already so much of inconvenience.
I do have few questions:1) What is the reason for marking this lien against my account? and how it was identified to be the correct one.2) Why there was no communication, written on verbal on this one, if at all my account was identified.3) Since this is an old loan from 2010, I am assuming ICICI have all the records along with the photographs of the person who applied for the loan, which can now be verified if someone has not paid attention earlier.This guy whose loan has been tagged to my account is from Gaziabad (Property address) and there is another Noida address on the file along with another person whose name is Swati Sharma. In my life I have never stayed in these two locations.

Let me know what all you need from me and I will be happy to provide the required information.

Regards
Anuj Sharma
Contact # [protected]

Dear Ms. Kohli,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Sir My name is neeraj i recieved calls regarding loan from icici bank from last 7 years but i haven't take any loan from them. They asked me about ziyauddin but i don't know him. I told them so many times that i don't know him and this is my number so please don't disturb me but they don't when i said that i will file a complaint against you than they say you can proceed but we will still call you. please sir i have frustated from this please suggest me what should i do.

My name is Komal rawat who has Icici credit card [protected] card for several years Five unauthorized transactions happened to my ICICI credit card on 12 jan 2014 in USA in a Grocery Shop Amount (Rs 13690) approx. The Credit card was with me all the time in Delhi and I never shared any details with anyone so when I received a call from customer care confirming about the 5 transactions in USA I refused and realized that card had been fraudulently used for purchase by some unknown person. Hence I blocked my card and raised a complaint service request (no. SR[protected] with the executive on which i was assured that they will do the investigation and asked my passport for the investigation. However, the problem remains that before doing anything I was sent a letter that the dispute had been resolved in favor of merchant. I tried reaching several executives a number of times via phone and mails, but there was no positive response .The entire episode has left me in a bitter taste and I am extremely disappointed with the pathetic services. I have been facing lot of mental stress, agony and immense loss of time and money due to this incident and even after making several requests no one is ready to give me positive response. It's been more than a year since I deposited my documents, my passport and wht not twice to the bank but till date no resolution. I request you to look into the matter as I have already tried writing a complaint but no reply. my credit card which has been blocked by the bank without any mistake of Mine. they have harassed my family and me making calls daily throughout the year which Is intimidation in other words .the loss that i could not avail the facility of the credit card During these 15 months . All this with no fault of mine i request you to please look into the matter

Hi Komal Rawat,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2k8st_aaac) in the subject line.

Regards,
ICICI Bank Customer Service Team

Dear Mr. Rajput,

We are sorry to hear about your experience. We request you to email us your concern along with your contact details on [protected]@icicibank.com. Please mention the UID (a2k8st_aaab) in the subject line of your email. Our official will contact you to assist.

Regards,
ICICI Bank Customer Service Team

Dear All

Greetings of the day/time

DATED 23/06/2015
TIME 1:02A.M
DELHI INDIA

I AM SURAJ KAMAL BHAYANA FROM DELHI YOU ALL WILL SURPRISE TO KNOW THAT I AM NOT THE CUSTOMER OF ICICI BANK OR NOT ASSOCIATED/LINKED WITH ANY ICICI BANK/BRANCH/ITS EMPLOYEE/DIRECTORS/INVESTORS OR SO SO SO AND NEITHER TAKE LOAN FROM ICICI BANK OR ANY OTHER BANK BY GOD GRACE AND NOR BECOME A GUARANTOR FOR ICICI BANK OR ANY OTHER BANK BUT BUT FROM LAST 2 DAY MY MOTHER, MY SISTER AND ME GETTING CALL FROM THE RECOVERY DEPARTMENT OF ICICI BANK BRANCH ROHINI SECTOR 8 DELHI VIA MOBILE NO [protected] ( RECOVERY AGENTS AND MANAGER GINNI, RAJ AND SONIA) THEY CONTINUOUSLY CALLING MY RESIDENCE LANDLINE AND MY MOTHER"S, MY SISTER"S AND ON MY MOBILE PHONE THAT I AM THE HUSBAND OF XXXXXXX(NAME DISCLOSE) AND I HAVE TO PAY ICICI BANK 41000/- YOU ALL ARE SURPRISED TO KNOW THAT I AM UNMARRIED(HAPPY SINGLE SINGH) TOO. EVEN AFTER SO MANY COMPLAINTS TO THEM THEY ARE NOT STOP TO HARASS MY FAMILY AND ME AND STILL CALLING CONTINUOUSLY THAT I HAVE TO PAY THE AMOUNT(41000) YOU ALL ARE SURPRISE TO KNOW THAT THEY EVEN KNOW MY DADS NAME AND MY RESIDENCE ADDRESS I DON'T HAVE ANY IDEA AND VERY MUCH SURPRISED THAT FROM WHERE THEY GET ALL THE INFORMATION OF MY FAMILY AND MINE AND ON WHAT GROUND THEY GUYS ARE DISTURBING ME FOR THE RECOVERY OF THEIR LOAN BECAUSE THEIR IS NO SENSE TO CALL ME BECAUSE I HAVEN'T TAKEN ANY LOAN OR BECOME THE GUARANTOR OF ANY ICICI BANK OR THEIR CUSTOMER IF ANYONE SUGGEST ME OR HELP ME WHAT SHOULD I DO I WILL BE VERY THANKFUL TO HIM/HER I HAD TRIED TO COMPLAINT VIA THE ICICI BANK WEBSITE BUT THEIR IS MANDATORY FIELDS OF WRITING YOUR ACCOUNT NO WHICH I DON'T HAVE AS I AM NOT THE CUSTOMER OF ICICI BANK SO ITS MY HUMBLE REQUEST TO ALL YOU GUYS WHO ARE READING THIS MESSAGE PLEASE HELP ME ON THE SAME SUGGEST ME AND GUIDE ME TO COMPLAINT THE SAME TO THE HIGHER AUTHORITIES OF ICICI BANK AND RBI THEY OR NO BODY HAVE RIGHT TO HARASS ANYONE YOU CAN SEND YOUR SUGGESTION AND VALUABLE ADVISE TO MY E MAIL ID :-suraj.[protected]@gmail.com

THANK YOU FOR READING THIS AND A BIG THANKS TO THOSE WHO WILL GIVE THEIR VALUABLE TIME FOR HELPING ME ON RESOLVING THIS MATTER

I CALL 100 NO ALSO THEY SAID ITS NONE OF OUR BUSINESS TO RESLOVE THESE KIND OF ISSUE PLZ TAKE YOUR REQUEST TO CONSUMER COURT THEY ARE THE RIGHT PERSON TO RESLOVE THIS.


THANK YOU
SURAJ KAMAL BHAYANA

Dear Customer,

We would request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID a2k7tp in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID a2k6rk in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dear Mr. Khundrakpam,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2k5wk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Thank you very much ICICI Bank Customer Service Team.i am getting my lost money amt. 610 to my icici bank account.

Dear Mr. Reddy,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dear Mr. Malviya,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2k58r) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dear Sir,

We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance


Regards,
ICICI Bank Customer Service Team

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dear Mr. Mathew,

We regret the inconvenience caused. We would request you to email us your concern with your contact details on [protected]@icicibank.com Please mention the UID a2k35q in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Dear Mr. Munshi,

We are sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com
Kindly mention the UID a2k2k3 in the subject line of your email. We will assist you.

Regards,
ICICI Bank Customer Service Team

I got a call from the same sameer khurana
+91 [protected]
+91 [protected]
+91 [protected]
Shrinivas Sonta was the name person.
They asked for PAN Card and Adhaar Card Photos Through Mail and also asked for Signatures.

Dear Mr. Reddy,

We are sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com.
Kindly mention the UID a2k116 in the subject line of your email. We will assist you.

Regards,
ICICI Bank Customer Service Team