ICICI Bank Complaints & Reviews

Date : 15th. April, 2015. Respected Sir, On 2nd. April, 2015, ICICI Bank Executive collected all my documents from my residence in the afternoon for Credit Card. I have receive twice phone verification on 3rd. & 4th. April. Physical verification at my residence had been done on 6th. April. I have also receive an e-mail on 8th. April in which they ask me to reply and confirm my e-mail id which will help them to process my application smoothly. I have responded to their e-mail on 9th. April. Today, when I call Customer Care to know the status of my application, they said that my application had been declined on 2nd. April. How do I agree with them ? Where as on 2nd. April their executive had collected my documents. PLEASE HELP. My Credit Card Application No. is[protected] and Ref. No. is[protected]. Yours' faithfully, TAWFIQUE HUSSAIN MOBILE NO. +91 [protected]. E-Mail Id : [protected]@yahoo, com

All of a sudden you have stopped sending ICICI credit card bills without any intimation. Previously I used to get it every month. You can send the soft copy ( monthly bill) to my following e-mail address only- [protected]@gmail.com, My telephone is [protected].Kindly take this matter at an urgent basis otherwise I will search for other good option.

Dear Sir, On 08/01/15 there is a transfer of money via NetBanking from my account to some SULEMAN ANSARI & for this I have already raised the complaint[protected] to customer care but nobody is helping in this concern. Please check & help in this to stop this guy to harm others as well. Appreciate your help. Thanks & Regards, Rupesh Banwari

This is for your kind notice that I had invested a sum of Rs.30000 in the above Tax Saving Bonds issued by ICICI Bank and was allotted 6 number of bonds of Rs.5000 each vide certificate no.6524 Bond Holder no.[protected] – Redemption Date 30.4.2006. Copy of Tax Saving Bond issued by bank along with redemption allotment advice is enclosed. On the checking of my record it has been observed that redemption amount of above said Tax Saving Bonds has not been received till date nor redemption amount is credited to my Saving A/c No.4532 with PNB, Basant Avenue Branch, Amritsar whose reference is duly given in my application which has been mentioned on the Allotment Advice also. You are requested to kindly look into the matter and pay me the redemption amount at the earliest possible along with over due interest. Thanking you, Yours faithfully ( Neelam Kalia ) 237 Basant Avenue Maqbool Road, Amritsar Place: Amritsar Date: 10th April 2015

Regarding: Non receipt of redemption amount of ICICI TSB032003-One Bond Holder No.[protected] – Certificate No.6523 in the name of Ashwani Kalia & Neelam Kalia, 237 Basant Avenue, Maqbool Road Amritsar This is for your kind notice that I had invested a sum of Rs.30000 in the above Tax Saving Bonds issued by ICICI Bank and was allotted 6 number of bonds of Rs.5000 each vide certificate no.6523 Bond Holder no.[protected] – Redemption Date 30.4.2006. Copy of Tax Saving Bond issued by bank along with redemption allotment advice is enclosed. On the checking of my record it has been observed that redemption amount of above said Tax Saving Bonds has not been received till date nor redemption amount is credited to my Saving A/c No.4531 with PNB, Basant Avenue Branch, Amritsar whose reference is duly given in my application which has been mentioned on the Allotment Advice also. You are requested to kindly look into the matter and pay me the redemption amount at the earliest possible along with over due interest. Thanking you, Yours faithfully ( Ashwani Kalia ) 237 Basant Avenue Maqbool Road, Amritsar (M) [protected] email : [protected]@yahoo.in Place: Amritsar Date: 10th April 2015

Dear sir iam r.hastubeer ([protected]) my credit card no :[protected].I dropped the andhra bank cheque rs.2030. On[protected]. at Benz circle branch.Vijayawada. but it was returned due to insufficant fund. Which they mentioned in acknowledgment. But iam having the amount in my account. Idont know what is the exact reason to return the cheque. Unnecessory you are adding return and late payment fees. Its not my mistache. Iam also Attach the proofs of my account. Kindly check the total transaction properly and do the needful thank you. Its a very very very bad experience and very worst service.

Dear Sir/s, Re: Savings A/c No.[protected] I would like to bring to your notice that an amount of Rs 2, 000 was deposited in my above mentioned account on April 13, 2015 from a branch in Kolkata (deposit slip copy attached). However, credit was only done for Rs 1, 831 Upon telecon with customer care, it was learnt that anywhere branch banking charges were levied for Rs 169. This is totally unfair to deduct Rs 169 from a small amount of Rs 2, 000 deposited. Moreover, no information was available to me on this nor the counter teller gave this to the depositor. I was also in the impression that one cash deposit at out station branch is free per month. Moreover, bank entry is also misleading as it does not say cash deposit and neither shows credit of Rs 2000 and then deduction of Rs 169 with explanation. It only shows NCD...778 - credit Rs 1, 831 I therefore request you to look into this and kindly arrange for reversing the charges. Looking forward to your kind assistance. Thanks n regards, Khursheed Durrani

Dear All, I had done a online transaction of rupees 109/- for applying new pan card in month of 27/03/2015.I call to icicibank phone banking team for subjected issue.but no response.plse find the details as Below icici bank account number:[protected] transaction details:BIL/[protected]/pancard applying/N SDLPANAP_BICI3

Account Number[protected] i made a transaction using my debit card on 2nd April but It was cancelled during process and Rs 5963 was deducted from my account and did'nt reach to merchant. I requested a complaint with complaint no sr[protected] and executive was saying that your money will be refunded in your account with in 8 working day but today it is 11th working day . please resolve the issue and refund my money.

I, MD BASHIR RESIDENT OF MAQBUL DSP COLONY, HINDPIRI NALA ROAD, RANCHI-JHARKHAND & MY CORRESPONDENCE ADRESS IS PALL TRAVELS GOOD BOOKS BUILDING 2ND FLOOR MAIN ROAD RANCHI, HAD PURCHSED AN ICICI SAFETY BOND NAMED MONEY MULTIPLIER BOND-082000 MMB FOUR (BOND NO.[protected], CERTIFICATE NO.1153) IN THE YEAR 5TH OCT 2000. PREVIOUSLY I WAS GETTING REGULAR UPDATES RELATED TO ABOVE MENTIONED BOND THROUGH COURIER. BUT TODAY ON 13/04/21015 I CHECKED THE STATUS OF THE ABOVE MENTION BOND THROUGH CALL CENTRE, I WAS TOLD THAT THE MONEY HAS BEEN REDEEMED ON 24/02/2001 ITSELF.ITS SHOCKING. I DON`T FIND ANY CHEQUE & TRANSFER INTO MY BANK ACCOUNT.HOW THIS HAPPENED PLS LET ME KNOW & HELP ME TO GET MY MONEY BACK. THANKING YOU. MD.BASHIR

I made 3 transactions of 10000 and one transaction of 7000 on[protected]. Transactions id : 4794, 4795 7290 and 4693 of which one transaction did nott dispense of 10000. I have written several emails but i havent recieved my cash credited back into my account. Its been 2 months. Kindly look into this. Transaction number : 4693. Kindly check your atm transactions of amount remitted and disbursed for the day . My 10000 transaction did not dispense, Account details : Bank : ICICI Account number :[protected] Amount withdrawn at : HDFC atm ( Triplicane) name Abrar Ahmed Dated :[protected] Kindly reviw the cameras and i want to see the videos too to prove it to you that money did not dispense I have been writing from past 2 months continously

Dear Madam./Sir, Without prejudice to filing a complaint with Banking Ombudsman/ RTI with Reserve Bank regarding aforesaid Bonds. THE SAID BONDS WERE PURCHASED IN THE SAME BANK 12 YRS BACK . I have been filing form 15G with the said bank every year. This time the bank refused to accept the completed & signed forms stating that 3i infotech Ltd was not associated with the bank and the said forms may be submitted directly to them. The height of arrogance of the staff was well evidenced when the forms were kept with them since 09 April 2015 without giving any notice to me that they had not processed the forms. On approaching them on 13 April I was told that bank is not responsible for this bonds and I as a customer should approach the Aforesaid company. On having met the manager Mr Manish Suncha he refused to entertain me and was high handed and arrogant. I requested him that the bank was via media for this documents and they sent them to vashi every year. He informed that the bank had nothing to do with the forms. On pointing out the letter with the Bonds "WE value your relationship with the ICICI Bank" and was it not his duty to facilitate the process. He informed that the branch is not responsible and I can approach any one including the top management. Hence the complaint in addition to the Ombudsman & RTI application to Reserve Bank regarding obligations of Bank with respect to the Bonds. ETC REGARDS Wing Commander Sanjeev K Pai Former Judge Advocate

Hi, I am a non resident Indian holding an ICICI account in India (ending 3939). I use the online fund transfer facility to pay my Indian load and credit card until recently. ICICI issued a new debit card and sent it to my old Indian address and cancelled my existing debit card.. All this without my consent!. Now I am left with no option to do my usual transactions including credit card payments.. I have been in touch with ICICI through mail and call and is shocked at their ignorance in getting such matters resolved. I have been sending detail mails to them explaining the situation just to receive some call center guy sending me a list of items to do which I cannot do. (copy pasted from some standard response). I raise the following complaints with ICICI 1) How can you cancel my card without MY consent? 2) Why am I not getting sensible responses to my mails? It is your responsibility to make sure that my account is accessible to me at all times I am waiting to see how this ends, , I dont want to leave my money locked up with such irresponsible . Varun Mohan

Hi, I'm Mayilvaganan and holding an ICICI A/C no[protected] in Thanjavur Branch. I'm a Senior Citizen and holding this A/C for the past 15 years. Currently when I check my A/C online, found that there is a charge "SMSChgsjan15-mar15+Stax1.65" deducted from my A/C without my knowledge. I don’t know from when it is started and how many time they deducted like this. I feel very bad about this. Please help me how to proceed further to get the money back. Thanks, S Mayilvaganan, [protected]

DEAR SIR/MADAM, I am writing this mail regarding complaint against unfare charges of ICICI bank. As I left a job in 1 months duration with official formalities. From that employer have ope salary a/c to ICICI bank as it is mendatory to join that company. Now ICICI bank executive phoned me and ask me either Pay Rs 500 or keep balance 10, 000. I have already saving a/c in HDFC, AXIS and SBI so y should i keep a/c in ICICI. Now my question is y should i pay this charges like this if I join different companies & they open salary a/c to bank. then I have to pay everytime Rs. 500 or keep balance 10000. Is it fare rule? I am requesting you please look in to this matter & give me positive reply on it. Regards JVALIN

I had received mail from ICICI Bank for 13percentage interest rate of Personal loan i further applied the same only after conforming through phone for 13percentage interest rate but after i received the loan i came to know that they have charged 17percentage of interest immediately i have enquirer about that and also i have marked a number of mails to the senior management but there were no proper response from the management they replied after my 20 mails that they have only approved for 17percentage interest rate after my continuous interruption they had replied that they will be giving solution after the discussion with higher level management till now i have send 75 mails there were no response from the management i have been suffering from the mental pressure already 6 months had been over i have paid the EMI with high interest since i had trust the management the have been resolving this issue but till now there is no correct response from them this type activity is making me to understand that they have manipulated the document and cheated me Now No one responding me, Very bad customer support & particularly local team, oh my god i never seen such type of very worst behavior>>>>>> even local milk booth person given a better response to the customer>>>> even though he may a beggar>>>!!! But a high educated & high paid people treated the customer like a _______ paper. ICICI bank very worst >>>>>>> I had been written 1oo mails to Ho, but very very poor no response...

I am Avinash Ashok Kharnar ex employee of ICICI Bank. My employee code was 231646. I resigned and completed 90 days notice period of my services at ICICI on 16th August 2013. Still now I haven't received any experience or releiving letter from ICICI Bank. They are promising me to send asap but its been 1 year and 6 months, I haven't received anything from them. Its been very traumatising because i am unable to apply else where because of this unavailability of experience letter. Please Do The Needful. Kindly help me out

I & wife have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100161/- through Form Zero ICICI bank net-banking. However I have not received the refund till as on date . Also in this regards also given mail & telephonic conversion & received SMS Kindly resolve the issue. Application:-6019774 Name :- Pankaj Kumar Application:-6019654 Name :- Jharna Singh Pankaj Kumar email-- pankaj.[protected]@tiplindia.com

I made a recharge of Rs.110 for AIRCEL simcard online for two times on 07/04/2015 because first transaction of Rs. 110 was failed so did second. But Rs.220 was deducted from my account but till now Rs.110 is not deposited in my account back.

I have opened a new a/c in your bank to pay my taxes on time since the only way to pay taxes is through net banking so I opted for your bank and i was told that my a/c will be opened in maximum by evening 4 PM on[protected]not Happened) and i was told that tmrw it will be opened by 2 PM and fortunately (SAME) i approched your mathura gate Branch they some how manage to open the a/c by 6 PM but i was not allowed to use net banking facility. Next Day I tried using net banking facility but i was told that my mobile no. [protected] is not registered with this cust id and i cant make any transactions i have to go to some branch or ATM to register my mobile number. I rushed to ATM and i successfully updated my mobile number & registering would take 2 Days. After 2 Days i.e. Today I again went to your branch since the same problem was pertaining and i was unable to use net banking facility and nobody has any clue what to do in such regards. They told me to call customer care and they will assist me and nothing can be done from their end. After calling costumer care from my mobile when the IVRS SAY "PRESS 9 TO TALK TO COSTUMER CARE EXECUTIVE" my phone disconnects after providing all the required details correctly for nearly 25 Times. So as of now I cant pay my taxes on last date and a heavy penalty is imposed on me. I just wanted to know how many more days, months or years it would take to update a mobile number in my a/c. DISAPPOINTMENT AT IT PEAK Please provide a little effort.