ICICI Bank Complaints & Reviews

Hi Respected Sir, Myself Rajesh, previously i am using ICICI Bank Salary account(zero balance), Now past 2-3 years onwards i am not using account.But unfortunately(by mistake) for my family purpose urgency need some money so, my brother transferred 20, 000/- in my account on 1st April.Next day morning it's credited in my account then automatically within a Second nearly 10, 000/- debited at a time from my account without any intimation.Even i am not using my ICICI account and there is no use to maintained that account because 3 years onwards i am un-employee.There is no one not done any transactions from 2-3 years also if you are Deducted that much of huge amount without intimation (message or email).If your ready to blocked my account also no problem but if you are deducted this much money its like big fraud.I tried several number of times to ICICI customer care& i requested to take my request and raise complaint for this, But no one they are not interested to help& after some time Unnecessarily i had received some fake calls from ICICI and they asked me, give me ur card, cvv, &pin number then we will transfer that Debited money to your account.I thought this is some fraud, cheated, played career with un-employee.I already loosed money and my parents asking now, if something happens in my life during next few days ur the people responsible for that.So, Could you please kindly take a complaint for this and help ASAP.A/C Details:K.RAJESWARAIAHNO:[protected] Thanks& Regards, Rajesh Mobile:[protected]

credit card payment date 1-4-2015, i will pay 1-4-2015 in my net baking ref :no:IG00UWSUP0, RS:10777.00 PAID BUT UR TAKEN THE RS:500 FINE WHY THE TAKEN THE PANALTY IN MY credit card no:[protected] SO VERYFAY AND RETURN THE RS:500.IN MY ACCOUNT .my email id:[protected]@yahoo.com. my mobile no :[protected]

Dear Sir, I had applied for ICICI bank credit card about a month ago.Firstly, I received a call for the confirmation of my address for my Credit Card to be dispatched. Then On 7th March'15, I got a message from ICICI Bank saying that Dear Customer, Your ICICI Bank VISA Platinum chip Credit Card has been sent through BLUE DART Courier, AWB [protected] on your registered mailing address. And then suddenly On 16th March'15 I received a message stating that Dear Customer, Your ICICI Bank VISA Platinum chip Credit Card has been returned undelivered. Please call our 24-hour Customer Care for confirming your address. After receiving this message, I called to the Customer Care Services so many times but till now I haven't got any proper response from them. Therefore, Kindly take some serious action regarding this problem and try to solve this problem ASAP so that any kind of mishap happens with my credit card can be prevented. Name - Prakash Kumar ICICI Credit Card - AWB [protected] Contact - [protected] Email Address - [protected]@gmail.com

Icici bank pammal branch

A/c name : glitters
A/c type : current
Name : d.Rajasekaran
Mobile no. : [protected]

Icici bank chennai(Pammal branch) i am d.Rajasekaran dropped in to icici bank pammal branch(Chennai) the sent a person name shahul. Shahul he came and miss guided me telling me that online ssi icici won't accept it so he told me to give money for a registered ssi and also he asked me money for service tax also... Even though i told him that online ssi is enough but he insist me and forced me to give money.And at the same time he miss guided me that icici is going to close zero balance current account... I was in a situation that i badly was in need of icici current account so i gave a cheque and rs.5, 500 cash to him on 15 th february 2015...After that he never called and never informed me and went to his home town...I took his no. From bank and called him he said tommorow tommorow and dragged till march... Suddenly he came on 4th and disturbed my mom who is a heart patient coming and disturbing her and ringing bell 5 times when i am not at home...Even though my mom told him i am not at home but still he came and disturbed her... When i reached he came and asked another cheque telling my account is ready and icici need 1 more cheque...I asked for a service tax and registered ssi..He said its ready...I asked him to show he told kept if office...This happened on 4th march... After that he left and never came back...On 8th march he came...Then he gave online ssi and in that registered ssi the date was written as 6th march... He is no. Fraud and asked me more money i said i gave already but he insist me and asked me rs2000 more...When i told him that i will call customer care and complaint then he said dont do and he will give money back... I got proof we took a video proof of him in our cc cam... I dont know where to submit and make complaint... Even after this mail if icici never fire him then its shows that icici is holding hands with those frauds... My name: d.Rajasekaran status : current account branch : icici pammal(Chennai) mobile : [protected]

I am holding ICICI account for more than years. My account is in ICICI electronic city branch, Bangalore. Coming to this issue, last Thursday someone did online transaction using my debit card number and other credentials. I almost lost 37k and it comprised four online transactions. everything happened within a time span of just 20 minutes. I immediately reported this to customer care and asked them to block my card. I asked them to file a complaint for this. They raised service request SR[protected] for this. They also asked me to file FIR in the nearby police station and told that they will investigate only after filing FIR complaint. I spent two days to get FIR from the police station. I sent the scanned copy to [protected]@icicibank.com. After this they closed the service request within two days and the reason they stated was "transaction was completed after giving the secure password". I wondered how they can give such junk comment as the reason at the end of their investigation and close the ticket. Also why do they need FIR copy to tell this. I mean every net banking user is very much aware that transaction cannot complete without giving secure credentials. Even I know that and my complaint is all aboutabout this. I mean someone has used my credentials to make transaction. I thought bank will solve the dispute but now they are telling me that police has to investigate this issue. For telling this, why should I complaint to you and why do you need the FIR copy. Customer service is worst. They have the template answer " we are sorry for the inconvenience caused. We have taken your complaint ". For telling this, why do you need a customer service center. I am struggling to make them understand my issue for the past 5 days and they are not getting how much hurting it will be if you lose such a huge amount. They are trained to give same kind of reply for these kind of issues. If you have dispute team, what kind of disputes they look into. What happened to me is not transaction dispute, then what kind of transaction will fall under this category. Today I went to the branch directly and told about this. They are not giving responsible reply to me and telling the same story "transaction was completed after giving the secure password". Are you guys not getting my issue. My complaint is all about this. Someone used my credentials illegally and did transaction. What kind of help will you provide to your customer. If bank is not helping me in tough time like this, when can I expect them to help me. I mean I am not asking your help to solve my personal issue. This issue is something which is related to the bank also. I want them to take equal responsibility for this. If fault is mine, then I wouldn't even approached you for help. Why bank is not showing the same kind of interest on this issue which they show to attract customers for using their credit card. Simply fed up with the service of ICICI customer service. I don't think that they are worried about their customers. I don't need the service of this kind of bank anymore. Tomorrow I will go to the branch and close my account. --Vijaykarthick A

Dear Sir 4 Years Back i used to have ICICI Credit card. When the card was issued to me and within in one month without my notice it was wrongly used in Banglore. When i gave a complaint to you the money was reversed. Immediately i requested you to Block the card. and you Blocked it. That means i am no more having ICICI Credit card. But 4 days back i got a message from you that i need to pay 7, 158.80/- towards my credit card which is no more. I Just ignored it since i am not having any credit card of ICICI Bank. But today at around 5PM i got a message that amount was withdrawn from my account. I request you to please go through it and reverse my amount with immediate effect. MY ICICI Account no is[protected]. Please solve this problem. My phone no is [protected]

My father had purchased TWO no:s of ICICI Tax Saving Bond 0199 TSB on 03.03.1999 whose redemption date was 03.03.2002. However, he passed away in 2003 after a bout of prolonged illness. Though we had checked all his financial papers at that point of time, this particular Bond somehow slipped from the lot and we got it from his papers recently. Please advise us on the formalities to redeem the same now. Regards Santhi Krishnan [protected]...

I had been applied for credit Card for last month and still I had not received any updates from them.When I login to my ICICI account and I had read below Status for my application (Your application has been closed as requested by you. You may SMS "REOPEN" to [protected] along with your application id at any time when u decides to reactivate your Credit Card application or click here.). I need the card and I had never requested for closing my application Please look in to matter and resolve the issue. Please update me on [protected] ICICI [protected]- Credit Card from ICICI Bank

Hi, I applied for the credit card and I received it, but I haven't received it yet. When I called the customer care they are saying its already dispatched but I haven't. Please suggest me how to proceed further. Thanks & Regards, Bharath Kumar Reddy B, [protected].

Hi, Can you please tell me this, what exactly this thing is.. View your demat account (with ICICI BANK LIMITED) online on IDeAS - internet based facility of NSDL. i got one mail like this so.. i didn't understand as it says i opened a Demat account in ICICi Bank Dear PRADEEP MISHRA, This is with reference to your demat account ( Client ID : xxxxxx90 ) with ICICI BANK LIMITED ( DP ID IN303028 ), a Depository Participant of National Securities Depository Limited (NSDL). NSDL is the first and largest depository in India promoted by institutions of national stature. More than 1.35 crore demat accountholders maintain their demat accounts with NSDL. NSDL provides a facility called IDeAS (Internet-based Demat Account Statement) which facilitates you to view your latest holdings & transactions and download monthly transaction statement of your demat account through internet. For your convenience, your demat account is registered for availing the IDeAS facility. This service is provided free of cost by NSDL. Login process to IDeAS website is given below: 1)Click on the attached .pdf file to open the file. 2)The password for opening the .pdf file will be your EIGHT digit Client ID allotted by your Depository Participant. The last two digits of your Client ID are shown above (refer para one above). 3)After you have opened the .pdf file, you will see a web link and a password. Click the web link 'Click here'. You will have the access to the IDeAS pre-registration webpage. Enter the password provided in the .pdf file. 4)IDeAS registration page will be displayed. Enter the details viz., User ID of your choice, date of birth, password and re-confirm password. Click on the 'Submit' button after entering the above details. Click on the 'Confirm' button displayed on the confirmation page and access IDeAS facility by clicking on 'Click here to login to IDeAS facility'. 5)You will now have the access to IDeAS home page (https://eservices.nsdl.com/). Enter your User ID and password. 6)IDeAS website will display the terms and conditions. After you have given your confirmation to the terms and conditions, you will have the access to the IDeAS facility. 7)In case you do not register for IDeAS facility within 60 days of sending of this email, the registration link will get disabled. In such a case, you will have to contact your Depository Participant for IDeAS registration. 8)The Statement of holdings and transactions will be displayed from the next business day onwards after you have successfully login to the IDeAS facility i.e., if you successfully login to the IDeAS facility on Monday, the statement of holdings will start getting displayed from Tuesday onwards. Further, transaction statements of the current month will be available for download latest by 7th of the following month. It is strongly recommended not to share your password with any other person and take utmost care to keep your password confidential. Kindly note that login to IDeAS facility will be disabled upon three unsuccessful attempts to key-in the correct password. In such an event, you will need to go through 'Forgot Password' option available on the site to reset the same. For more information, please contact your Depository Participant or write to us at [protected]@nsdl.co.in Assuring you of our best services, Regards, IDeAS Cell National Securities Depository Limited (www.nsdl.co.in) Encl : a/a Kindly provide the input on above mail.How it being genrated as i never visted ICICI Bank Site and never registered for something like this. Thanks Pradeep Mishra

My ATM card blocked .I have applied for salary A/C. on date 28th march andOn 6th apl a confirmation message received for A/C opening .But ATM card is not accessible for withdrawing cash it Shows that cash is not displayed & Your ATM blocked.I have cash In my salary Account so I want to withdraw cash. If card no .is required so pls call me .. [protected] .

Dear sir, ICICI bank is deducting money from Jan 2015, It is my salary account and using since 2007. My customer ID[protected]. I do not know the mean of SMAB charges. Could anyone ICICI bank answer my question. Each month. do we need to pay this amount from my pocket. Thank you .

Dear Team, I got a call from ICICI employees at icici bank and saying I am eligible for credit card. After, address verification and all other verification has no issues was the update i got later and suddenly they are declined the credit card and giving alternate option to take secure card making fixed deposit. Before submitting itself, I clearly told them and explained myself whatever I have and there is no salary account or any secured deposits with them. But, their team promised that is not an issue and for my documents, Ill definetly eligible person. Don't those people not aware on their bank policies well or not? or they thinked all us are simply sitting without any work. I told them clearly if no chance then tell me in advance i dont want waste my time and put efforts. They give fake promises and telling based on bank policy not eligible. This is completely a cheating. Anyhow, after such a bad experience, I don't need any of their offers or cards, but I need my documents whichever I have submitted back. I don't want to waste my time to communicating with this bank again so I need my documents back in courier to my residential address. Please help to get my documents back. I don't want to keep my personal details like address proof, slips, statements etc., Please do the needful. Thank you,

Subject: Reversal of Transaction Charges Respected Sir, I, Asadullah C Sayyed hold a current account with your bank, account no.[protected] since Last Year 2014. At the time of opening the account, I had specifically mentioned to your executive Mr. Sachin about the inflow and outflow of money and the kind/amount of transactions that are expected daily. I wasn’t told anything about transaction charges that would be levied on certain amount of cash transactions. However, since 2014 to till date the transaction charges are being levied and a huge amount of money has been deducted from my account without any notice. This is totally shocking for me as there is no intimation to me that why this huge amount is automatically deducted from my A/c.I am totally shocked and very much annoyed for such a behaviour.I immediately want my money back or I have to look on some other alternative for it. Plz help to get my money back... Also, my online banking facility has been disabled without any intimation because of which I am facing huge difficulty in my day to day business functioning. Such type of customer service isn’t expected from a reputed bank like yours. I request you to kindly look into the matter and resolve it ASAP. Regards, ASADULLAH SAYYED

Dear sir, I opened Salary account in your Ichalkranji branch on 27/02/2015. Account is not activated yet. When we enquire about activation no one can give answer and other hand they communicate very badly with us. Specially Mr Amrish Chougale([protected]) who is manager of that branch.

Hi,

I have applied for an icici credit card a month ago and i got a message on 14march2015 from icici bank as your icici bank credit card application no[protected] is under process. The final satus will be communicated to you within 15 days. Till now i didnt get any call or message regarding it, kindly help me out.

Regards
Manikandan
[protected]

i got regularly call me and my office from Suman in ICICI Bank (Mobile : [protected]) against my father Personal Loan. i told them many time "do not call me and my office regarding this, call my father". But they regularly call me and make harassment to me. if a person working in pvt sector and getting those type of call in office. That was very very big problem to them. i told them that was against rule, its a personal loan and you need to call him Only not me, my family and never to my office. But they are not understand.

From, C.B.PRADEEP 274/2, TNHB Sangam Appts., Belly Area Anna Nagar, Chennai - 600 040. To, Customer Care Officer ICICI Credit Card Division Chennai Dear Sir, Sub : To deduct the late payment fee and interest amount. Ref : My ICICI credit card no : [protected] Dear Sir, I have given enough detail of why I didnt pay the late payment fee. Once again I remind you that I didnt get the statement of my card for the month of January 2015 by courier, I came to know of my outstanding though sms. Even then I dropped the cheque at the ICICI Head office in Ambattur Industrial Estate on 14th of January. Last month I have enclosed a letter with my cheque explaining all the details in it. But instead of deducting the late payment fee and interest amount you have included the same in the statement of March. I once again request you to deduct the late payment fee and interest amount mentioned in the statement of March 2015. My card is blocked now, so I request you to issue a new card at the earliest and deduct the late payment fee and interest amount. Thanking you Your's faithfully C.B.Pradeep

Dear Sir/Madam, This is regarding the subject matter. I am Nikunj Shah, residence of Ahmedabad. I own a debit card of ICICI Bank. Today morning I got a fraud call saying that my account has been deactivated and to activate i need to give my OTP to them. They said they are from ICICI bank and so I did the needful and gave my OTP. Soon I realised that fund was tranfer from my account each time they asked for my OTP. In this process, I lost Rs. 45, 000 in a fraud. Please note the details as under : I received a phone call form this number : [protected]. I have registered a complain in ICICI Customer care and my complain Number is SR[protected]. Request you to please track the account details in which my funds have been transferred. and request you to please process further to refund my money from that fraud account. Hope you can help me out to recover my money. In case of any further details, please contact me on nikunj.[protected]@yahoo.com

Dear Sir, I, k thribhuneswar reddy, having a saving account in your bank. My account no. is[protected]. today in my account 9500 rs on 06/04/2015 for the first time in this month.But You have deducted ANW-Charge 150-00 S-Tax :18.54 from my account.why r u people deduct of anw charges, plz look in to the issue and revert my balance in to my account. Thanks & Regards, 3Bhu