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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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A
anurag.jss
from Proddatur, Andhra Pradesh
Jan 6, 2015
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Hi, I have not yet got the refund from ICICI Bank, details are as below, I applied through Form Zero : Name : Dhananjay Kumar Singh Application Number is 6008660 Email Id: anurag.[protected]@gmail.com Contact No : [protected] Please take necessary action as soon as possible.
+1 photos
Aug 14, 2020
Complaint marked as Resolved 
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ICICI Bank customer support has been notified about the posted complaint.
ICICI Bank - DDA Housing Scheme 2014 Refund for Unsuccessful Applicants through Formzero

Hi, I have not yet got the refund from ICICI Bank, details are as below, I applied through Form Zero : Name : Pravin Kumar Soam Application Number is 6000165 Email Id: [protected]@yahoo.co.in Contact No : [protected] Please take necessary action as soon as possible.
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    J
    Jaikesh kumar
    from Noida, Uttar Pradesh
    Jan 6, 2015
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    Address: Gautam Buddh Nagar, Uttar Pradesh

    Dear, Sir /Mam
    I have opened a Savings Account in ICICI Bank Sec-1 Noida.
    However, despite two months having passed, the bank is:
    a) Not giving me the account passbook, and,
    b) Not providing any information regarding charges they will levy for various services.
    Pl instruct the bank to provide the passbook and also, clear information on their schedule of charges I Visited 8 Times To Branch but the executive Giving me Same Dialog Sir pls Visit Next Week.i Think ICICI Bank Is Poor Bank They Dont Have Passbook to Give Custumer.
    Thank you,
    Jaikesh Kumar
    Aug 14, 2020
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
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      C
      chawla_mp
      from Sikar, Rajasthan
      Jan 6, 2015
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      Address: New Delhi, Delhi

      Appln no. 6009787 applied through Form Zero for DDA housing Scheme 2014. As per DDA refund credit has been given on 24.12.2014, my account details are also of ICICI Bank, then why is the refund not credited through NEFT/RTGS ? I have still not received my refund.
      +1 photos
      ICICI Bank customer support has been notified about the posted complaint.
      I have applied for DDA housing scheme, 2014 through online application using formzero. My applicant no. is 6019395. However a number of my friends have received that refund from various banks, I am still waiting for refund of money. I also request you to let me know the method of refund bcs. for refund purpose I have given Account number of another bank.
      <>


      Refund not recieved.
      Thursday, 8 January, 2015 4:59 AM
      Mark as Unread Flag this message

      From:
      "vineet sharma" <[protected]@yahoo.com>
      To:
      [protected]@formzero.in

      Full Headers Printable View
      Hi Team,


      I have applied in the DDA housing scheme by formzero of ICICI bank website. It is mention there that refund will be processed up to first weak of January. But I didn't received my refund amount and my application no is 6017699. please look into this ASAP.


      Regards
      VINEET SHARMA
      contact no:[protected]
      [protected]@yahoo.com
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        A
        ashokmrec
        from Mumbai, Maharashtra
        Jan 6, 2015
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        Address: Hisar, Haryana

        I applied for DDA 2014 Flat, through On lineICICI Form Zero. My Application No. 6018217. As i my application, was unsuccessful in the draw, Refund Amount of Rs 1 lacs should have been refunded y bank. But Till Date i have not received the Money. Please help in resolving the matter. Himanshu Sharma Mobile : [protected]
        Complaint marked as Resolved 
        I have received my refund cheque through normal corrier on dated 08.01.2015. I am thankfull to consumer complants forum for resolving my complaint. Thanks & Regards Himanshu Sharma
        ICICI Bank customer support has been notified about the posted complaint.
        I have received cheque on 08.01.2015 through courier.
        Thanks & Regards

        Himanshu Sharma
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          N
          NK Prajapati
          from New Delhi, Delhi
          Jan 6, 2015
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          Address: Gurgaon, Haryana

          I had filled my correspondence address in DDA form as: H.No. 5, XYZ Nagar... But in the refund check issued to me, was containing following address: H.No. XYZ Bagar ----means no house number was mentioned and "Nagar" was written as "Bagar". I tracked my speed post myself and went to post office to collect it on time otherwise it would have returned back. When I complained in the ICICI Sector 14 Branch, they did not care about my complaint and said that you have finally got it then why are you creating the issue now?
          Aug 14, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
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            G
            guptapg1976
            from Delhi, Delhi
            Jan 6, 2015
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            Address: New Delhi, Delhi

            Dear Sir/ Mam, My Name is:- Puneet Gupta. I have applied for DDA Housing Scheme by ICICI Form Zero. My Application Number is:-6006256 According to DDA they have released my refund but I have not received the same till date. So please let me know that in how long time will you take to make refund to me, Also Would I received the refund through cheque or it will transfer in my account as I have made online payment ? Thanks and Regards Puneet Gupta mobile No; [protected] Email: [protected]@gmail.com or [protected]@rediffmail.com
            Aug 14, 2020
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              shailesh b patel
              from Panaji, Goa
              Jan 6, 2015
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              Address: Valsad, Gujarat

              I PATEL SHAILESH BABUBHAI THE SON OF LATE BABUBHAI CHAGANBHAI HAD TAKEN THE HOME LOAN IN THE YEAR (2003) THE LOANAMOUNT IS 3, 73, 000/- AND WE HAD PAID THE THE AMOUNT 2, 50, 000/- BUT AFTER THE DEATH OF FATHER IN 2009 AND WE ARE NOT ABLE TO PAY THE REST OF AMOUNT AND THE LOAN PERIOD IS COMPLETE INTHE YEAR 2011 . WE ARE MANAGE TO PAY THE REST OF AMOUNT (ONE LAKH) CLEAR THE TITLE LOAN ACCOUNT NO IS LBVLD[protected].
              ICICI Bank customer support has been notified about the posted complaint.
              I PATEL SHAILESH BABUBHAI THE SON OF LATE BABUBHAI CHAGANBHAI HAD TAKEN THE HOME LOAN IN THE YEAR (2003) THE LOANAMOUNT IS 3, 73, 000/- AND WE HAD PAID THE THE AMOUNT 2, 50, 000/- BUT AFTER THE DEATH OF FATHER IN 2009 AND WE ARE NOT ABLE TO PAY THE REST OF AMOUNT AND THE LOAN PERIOD IS COMPLETE INTHE YEAR 2011 . WE ARE MANAGE TO PAY THE REST OF AMOUNT (ONE LAKH) CLEAR THE TITLE LOAN ACCOUNT NO IS LBVLD[protected].
              ICICI BANK IS NOT RETURNING OUR HOME LOAN DOCUEMENTS AND COMING FORWARD TO SETTELMENT THE LOAN AMOUNT .
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                hsyfood
                from SHAKARPUR, Delhi
                Jan 6, 2015
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                Address: New Delhi, Delhi

                I have applied for DDA Housing Scheme through ICICI bank on Form Zero. My Application Number is:-6001159. According to DDA they have released my refund but I have not received the same in my bank account So please let me know that in how much time I have received my refund. Thanks and Regard Harish Yadav [protected]
                Complaint marked as Resolved 
                i received cheque from ICICI bank from my postal address.as i prefer to deposit my refund on line. what they pepole are send cheque.
                ICICI Bank customer support has been notified about the posted complaint.
                Greetings.

                DDA Application no. 1 :[protected] Nikhil Baluja
                DDA Application no. 2 :[protected] Sheena(Wife)

                I've filled 02 applications from ICICI netbanking account which is on my name only i.e Nikhil Baluja.

                The cheque issued to me was correct but the one issued to my wife was on her name but they have mentioned my account number of ICICI bank beside her name on the cheque.

                Unfortunately these bank people are so unprofessional & money launderers that they think we don't understand their strategies to hold the money in their domain itself by issuing to the member's but mentioning account numbers as well of their banks only beside it on the cheques issued to unsuccessful candidates.

                Also the courier agency with whom they have tied up - Shri Karni Couriers is also not supportive. They always come to your house when you are not at home & the day i took leave from office just to receive cheque, the guy from that agency came at 08:00 pm. They made us (me & my wife) furious & kept us lingering, infact they dont deserve to be in service industry as we had to call them 1000 times for confirmation.

                ICICI bank-Green park branch, who has issued the cheque, is also having very unsupportive higher management employee- Mr. Gaurav Mittal dont deserve to be in that chair when he dont understand the customer problem & can't recall & keep his words.

                He asked me to bring following documents for their wrong doing in mentioning the account number on my wife's cheque and when my wife took all these docs to the branch, he left us nowhere and didn't support.

                In fact he assured me that he'll send a guy from his branch to Jhandewalan branch for the amendment in cheque & will handover the modified one on same evening, but when my wife went their he refused & told her that this process will take another 3-4 days. VERY NON-SENSE & UN-SUPPORTIVE Lethargic Managers.

                I truly praise HDFC Managers who are very prompt in understanding the customer issues & crediting the cheques in your account. Very friendly too. HDFC managers are keen to help & don't linger you for anything but on the other hand, ICICI Managers will stretch the issues rather resolving & will keep you waiting rather attending.

                Regards,
                Nikhil Baluja.
                Mo- [protected].
                I have applied for DDA Housing scheme 2014 which was unsuccessful in the draw. For refund of the earnest money DDA has already notified that respective bank has to refund the money back to unsuccessful applicants. However ICICI bank is not responding to any of my queries and not refunding the amount.

                Please take appropriate action regarding the same and do the needful.
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                  D
                  Dr H Ravindranath Rai
                  from Delhi, Delhi
                  Jan 6, 2015
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                  Address: Dakshina Kannada, Karnataka

                  It was shocking to read your message which I received in my mobile on 04.01.15 at 4.15pm saying that transaction of INR Rs. 39, 320.50 using my credit card 4XXX0001 is made at SHOPPERS STOP on 4th January 2015. Infact I am very much at home and I have not lost my credit card. I have not done any transaction using my credit card since 17th of December 2014. Later at 4.42 pm a day on 4.15pm I received a message from your credit card department saying my card has been blocked and advised me to call customer care. I contacted customer care person by giving a call to [protected] Karanataka customer Care No at around 7.30pm with great difficulty I could able to contact him and by giving all the evidence he promised that he will put forward this matter to higher authorities and assued me not to worry. This incident is very serious and I feel I should discontinue with the ICICI credit card business. It was just horrifying incident. Through the customer care person I have come to know that the transaction taken place in Bombay shopper stop but not in Mangalore. Kindly rectify the matter and kindly accept my request to cancel my credit card. Kindly oblige. I regret for inconvenience. Expecting your early reply. Thanking You
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    R
                    ramnareshprasad singh
                    from Mumbai, Maharashtra
                    Jan 5, 2015
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                    Address: Bokaro, Jharkhand

                    Hi Team, I have applied for DDA housing through ICICI Form Zero. My application no. is 6001569, looking for the refund or status on refund. Have also e-mailed ICICI on 30th December but no response received yet. Could you please suggest the refund date and the procedure of refund for DDA Housing scheme. I would appreciate your prompt response. Regards, Ram Naresh Prasad Singh [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Rushalivardhan
                      from Hyderabad, Telangana
                      Jan 5, 2015
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                      Address: Nizamabad, Andhra Pradesh

                      Hello sir I am Rushali from nizamabad I have drawn 500 rupees for an ATM IIn nizamabad on 31st December 2014 at 6:50 on Saturday (3rd January ) I have found that it is a fake note what am I supposed to now... Could you please give me any solution as soon as possible...
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
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                        Tejas Shah
                        from Mumbai, Maharashtra
                        Jan 5, 2015
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                        Address: Mumbai City, Maharashtra

                        I was charged a sum of Rs.22472 on[protected], under the pretext of setup fee for machine with MID 50671652. Howver, I have not registered any kind of machine or approved any new EDC machine at my premises. I just have a single EDC machine with MID 74114331. I am trying to make the customer care executives of ICICI Merchant Care, but they just keep on saying that a new EDC machine is registered from my end, and they would not be able to reverse the charges. This is a really stupid reason, and I hope I get some resolution from here. If not, I would be forced to take legal action against ICICI Bank, since it is a very huge amount.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          BHASKAR PARIHAR
                          from Mumbai, Maharashtra
                          Jan 5, 2015
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                          Address: Jaipur, Rajasthan

                          dear sir, since i have not received the refund till date " 05 Jan 2015" i would like to know the date on which you got the money back from DDA and what did you do with the money, You should be ashamed of keeping our money and earning interest on it. Regards bhaskar singh parihar
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                            G
                            Gsingh2015
                            from new delhi, Delhi
                            Jan 5, 2015
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                            Address: New Delhi, Delhi

                            Hi, I have been told by icici customer care that you will get your DDA Refund by 5th January 2015.My Applicatioin no is 6001424.But still i have not received any cheque or money in my saving account with icici bank. It seems you are making false promises to customer.Let me know when i will get my hard earned money.Please release my DDA booking amount ASAP. Regards, Gauri Shankar Singh [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Manorath Rana
                              from Noida, Uttar Pradesh
                              Jan 5, 2015
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                              Address: New Delhi, Delhi

                              Hi I have deposited 1Lkh for DDA scheme through FORM ZERO(Advertised by ICICI BANK). I was assured my money would be refunded by 5th Jan 2015 however I still have not received any refund. Now ICICI bank is not responding to any query or call. Even FORM ZERO is not taking any responsibility for refund. Answer to my mail FORM ZERO has stated they do not have any responsibility of refund and I should reach out to bank. At he time of enrollment and money transferred form zero was advertised by ICICI.. Is there anyone at ICICI who can help me with this. I am so disappointed that I will close my bank account as soon as I received my refund. And I would make sure to spread the message what ICICI bank is doing to its customer. Simply ICICI bank wanted to inflate its CASH RESERVE for the month of december 2014. My money should have been refunded by 24 Dec. ATTENTION if there are 1000 refund transaction pending, So ICICI will have corpus of 1000*1 Lkah rs. Is there any one on in ICICI who can help me on this Yours Most annoyed and disappointed outgoing customer Manorath Rana [protected] [protected] manorath.[protected]@gmail.com manorath.[protected]@tcs.com
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                              ICICI Bank customer support has been notified about the posted complaint.
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                                csmukesh04
                                from Gurgaon, Haryana
                                Jan 5, 2015
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                                Address: New Delhi, Delhi

                                I was using a ICICI credit card (DMRC Card) for which i have enabled auto debit facility from ICICI shaving account. However, i have got my credit card cancelled after making payment of all dues on/around 20th December, 2014. However, on the payment due date of my credit card, an amount which was already paid by me has been debited by ICICI bank against my credit card bill. I have been charged twice for the same credit card bill. I need reversal of this transaction and refund of my one payment.
                                +1 photos
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  jindalankit5
                                  from New Delhi, Delhi
                                  Jan 5, 2015
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                                  Address: New Delhi, Delhi

                                  Hi, I applied for DDA housing scheme 2014 online via form zero. I have paid the application money online and have still not received the refund of Rs. 1, 00, 000. My application number is 6006738. Please resolve. Ankit Jindal [protected]@gmail.com
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    panapjain
                                    from Bengaluru, Karnataka
                                    Jan 5, 2015
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                                    Address: New Delhi, Delhi

                                    Hi Team I have applied for DDA flats in delhi and unfortunately my application did not get shortlisted. I filled the form through ICICI bank and made online payment but as of now i have not received the amount. I application number is 6009396. Please check the same and confirm. Thanks and regards Panap Jain [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      gauravjn
                                      from Agra, Uttar Pradesh
                                      Jan 5, 2015
                                      Resolved
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                                      Address: New Delhi, Delhi

                                      I had submitted the application for DDA housing 2014 through ICICI bank[protected], Rohini branch and had opted for an electronic refund of the 1 lakh deposit. ICICI instead of doing a direct refund, issued a cheque on 23rd Dec, 2014 and instead of posting the cheque immediately, deliberately posted it after year end closing thereby delaying the refund process. This has been a planned delay from ICICI to show higher deposits and I seek to get adequately compensated for this delay failing which I would approach the ombudsman. Please explain why the cheque was issued instead of electronic credit and why there was a 2 week delay in dispatching a cheque which was issued locally in Delhi. At the minimum, I demand to be compensated at the rate of 10.5% at which I have taken a home loan.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear sir,

                                      you have very correctly brought out the dishonest practise by icicibank. I am facing the same problem and would also like to complain to the banking ombudsman. Kindly guide me to take this to a logical conclusion.
                                      Regards

                                      Bhaskar Singh Parihar
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                                        abhay97
                                        from Mumbai, Maharashtra
                                        Jan 5, 2015
                                        Resolved
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                                        Resolved

                                        Address: Jalgaon, Maharashtra

                                        I am writing to you in relation to the default charges that have been applied to my saving account . The five times fee was charged to my saving account in jun 2014 to nov 2014. I will request you to MAB charges was refundable.Icici bank is really better service provider. I hope you can understand my problem . You are requested to look into the matter and take some concrete steps to solve the problem. I hope that your attention will solve the problem at the earliest. Thank you very much! your customer Abhay R. Sanklecha [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Jan 10, 2015
                                        Updated by abhay97
                                        ICICI BANK is not action in this complaints
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