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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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R
ramnareshprasad singh
from Mumbai, Maharashtra
Jan 5, 2015
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Address: Bokaro, Jharkhand

Hi Team, I have applied for DDA housing through ICICI Form Zero. My application no. is 6001569, looking for the refund or status on refund. Have also e-mailed ICICI on 30th December but no response received yet. Could you please suggest the refund date and the procedure of refund for DDA Housing scheme. I would appreciate your prompt response. Regards, Ram Naresh Prasad Singh [protected]
ICICI Bank customer support has been notified about the posted complaint.
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    Rushalivardhan
    from Hyderabad, Telangana
    Jan 5, 2015
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    Address: Nizamabad, Andhra Pradesh

    Hello sir I am Rushali from nizamabad I have drawn 500 rupees for an ATM IIn nizamabad on 31st December 2014 at 6:50 on Saturday (3rd January ) I have found that it is a fake note what am I supposed to now... Could you please give me any solution as soon as possible...
    Aug 14, 2020
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
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      Tejas Shah
      from Mumbai, Maharashtra
      Jan 5, 2015
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      Address: Mumbai City, Maharashtra

      I was charged a sum of Rs.22472 on[protected], under the pretext of setup fee for machine with MID 50671652. Howver, I have not registered any kind of machine or approved any new EDC machine at my premises. I just have a single EDC machine with MID 74114331. I am trying to make the customer care executives of ICICI Merchant Care, but they just keep on saying that a new EDC machine is registered from my end, and they would not be able to reverse the charges. This is a really stupid reason, and I hope I get some resolution from here. If not, I would be forced to take legal action against ICICI Bank, since it is a very huge amount.
      ICICI Bank customer support has been notified about the posted complaint.
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        B
        BHASKAR PARIHAR
        from Mumbai, Maharashtra
        Jan 5, 2015
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        Address: Jaipur, Rajasthan

        dear sir, since i have not received the refund till date " 05 Jan 2015" i would like to know the date on which you got the money back from DDA and what did you do with the money, You should be ashamed of keeping our money and earning interest on it. Regards bhaskar singh parihar
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          G
          Gsingh2015
          from new delhi, Delhi
          Jan 5, 2015
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          Address: New Delhi, Delhi

          Hi, I have been told by icici customer care that you will get your DDA Refund by 5th January 2015.My Applicatioin no is 6001424.But still i have not received any cheque or money in my saving account with icici bank. It seems you are making false promises to customer.Let me know when i will get my hard earned money.Please release my DDA booking amount ASAP. Regards, Gauri Shankar Singh [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
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            M
            Manorath Rana
            from Noida, Uttar Pradesh
            Jan 5, 2015
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            Address: New Delhi, Delhi

            Hi I have deposited 1Lkh for DDA scheme through FORM ZERO(Advertised by ICICI BANK). I was assured my money would be refunded by 5th Jan 2015 however I still have not received any refund. Now ICICI bank is not responding to any query or call. Even FORM ZERO is not taking any responsibility for refund. Answer to my mail FORM ZERO has stated they do not have any responsibility of refund and I should reach out to bank. At he time of enrollment and money transferred form zero was advertised by ICICI.. Is there anyone at ICICI who can help me with this. I am so disappointed that I will close my bank account as soon as I received my refund. And I would make sure to spread the message what ICICI bank is doing to its customer. Simply ICICI bank wanted to inflate its CASH RESERVE for the month of december 2014. My money should have been refunded by 24 Dec. ATTENTION if there are 1000 refund transaction pending, So ICICI will have corpus of 1000*1 Lkah rs. Is there any one on in ICICI who can help me on this Yours Most annoyed and disappointed outgoing customer Manorath Rana [protected] [protected] manorath.[protected]@gmail.com manorath.[protected]@tcs.com
            ICICI Bank customer support has been notified about the posted complaint.
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              C
              csmukesh04
              from Gurgaon, Haryana
              Jan 5, 2015
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              Address: New Delhi, Delhi

              I was using a ICICI credit card (DMRC Card) for which i have enabled auto debit facility from ICICI shaving account. However, i have got my credit card cancelled after making payment of all dues on/around 20th December, 2014. However, on the payment due date of my credit card, an amount which was already paid by me has been debited by ICICI bank against my credit card bill. I have been charged twice for the same credit card bill. I need reversal of this transaction and refund of my one payment.
              Aug 14, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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                J
                jindalankit5
                from New Delhi, Delhi
                Jan 5, 2015
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                Address: New Delhi, Delhi

                Hi, I applied for DDA housing scheme 2014 online via form zero. I have paid the application money online and have still not received the refund of Rs. 1, 00, 000. My application number is 6006738. Please resolve. Ankit Jindal [protected]@gmail.com
                ICICI Bank customer support has been notified about the posted complaint.
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                  P
                  panapjain
                  from Bengaluru, Karnataka
                  Jan 5, 2015
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                  Address: New Delhi, Delhi

                  Hi Team I have applied for DDA flats in delhi and unfortunately my application did not get shortlisted. I filled the form through ICICI bank and made online payment but as of now i have not received the amount. I application number is 6009396. Please check the same and confirm. Thanks and regards Panap Jain [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
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                    gauravjn
                    from Agra, Uttar Pradesh
                    Jan 5, 2015
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                    Address: New Delhi, Delhi

                    I had submitted the application for DDA housing 2014 through ICICI bank[protected], Rohini branch and had opted for an electronic refund of the 1 lakh deposit. ICICI instead of doing a direct refund, issued a cheque on 23rd Dec, 2014 and instead of posting the cheque immediately, deliberately posted it after year end closing thereby delaying the refund process. This has been a planned delay from ICICI to show higher deposits and I seek to get adequately compensated for this delay failing which I would approach the ombudsman. Please explain why the cheque was issued instead of electronic credit and why there was a 2 week delay in dispatching a cheque which was issued locally in Delhi. At the minimum, I demand to be compensated at the rate of 10.5% at which I have taken a home loan.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear sir,

                    you have very correctly brought out the dishonest practise by icicibank. I am facing the same problem and would also like to complain to the banking ombudsman. Kindly guide me to take this to a logical conclusion.
                    Regards

                    Bhaskar Singh Parihar
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                      A
                      abhay97
                      from Mumbai, Maharashtra
                      Jan 5, 2015
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                      Address: Jalgaon, Maharashtra

                      I am writing to you in relation to the default charges that have been applied to my saving account . The five times fee was charged to my saving account in jun 2014 to nov 2014. I will request you to MAB charges was refundable.Icici bank is really better service provider. I hope you can understand my problem . You are requested to look into the matter and take some concrete steps to solve the problem. I hope that your attention will solve the problem at the earliest. Thank you very much! your customer Abhay R. Sanklecha [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Jan 10, 2015
                      Updated by abhay97
                      ICICI BANK is not action in this complaints
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                        Pramod39
                        from New Delhi, Delhi
                        Jan 5, 2015
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                        Address: Gurgaon, Haryana

                        Dear Sir, My Application No: 6011952 during my application for DDA 2014 scheme. I haven't received my refund till date from ICICI Bank. I received sms that my cheque has sent to me by courier BSA, My courier tracking number is "BP3401340". When I tracked the package sent through courier BSA I am getting invalid pod no. always And also tried to call customer care no [protected] but always its too busy. Please let me know how will I get my cheque now and if you will send that again please send through some good courier company as BSA is very bad for not even pick their customer care phone. Please help me in getting my refund money.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Hi ICICI Care,

                        the same case with me like Pramod39. But when I tracked my docket no BP3407202. It Tells "Packet of Mr./Ms./M/S. MOHD ASAD SAIFI Has Been Returned To Originator Due To Reason - LOCKED ON TWO VISITS".
                        I was totally shocked. How its possible to visit my house two time within one day? Also My house was never locked, As per my knowledge since my childhood. Packet two times rejected and courier company didn't inform me by call or SMS. What a poor Service?
                        Another interesting story, when I Complained in the section below the tracking column Box. No acknowledgement I received, even no mail was there in sent Folder. Then I called the helpline No.[protected]. After many trials I got the success to speak to Customer care. The girl on the other side told me the status of packet that I already knew. And started explaining me "As if she is ordered to do like this" that the bank will give you the money in your account no, you have given.
                        How BSA customer care will know the matter between me and the second party(ICICI bank)? it is only responsible to the packet delivery status. What is this?

                        Plz take some strict action for such Shameless vendors, and do the needful for me also ASAP.
                        Poor
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                          Gunjan Vaishnav
                          from Mughal Sarai, Uttar Pradesh
                          Jan 5, 2015
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                          Address: Mumbai City, Maharashtra

                          I Gunjan Vaishnav have been atleast a decade old ICICI Bank customer using various ICICI services . Of all I also use a ICICI Bank HP /Coral Card (one having an HP logo ) .Card No [protected] Recently I used the card on 23 Nov at HP outlet for paying Rs 3100 towards fuel. To my surprise the bill in my statement if for Rs 3187.08 (an excess of Rs 87.08 ) (Extract details from Bill : 23/11/2014 74505144328211780392907 MECLOIDS GARAGE, KHAR W MUMBAI IN 159 3, 187.08) I spoke with services team (Malesh ) and they mentioned that the machine must not be of ICICI and so the charge . Have sent the slip for ready reference (both sides) .Your team member Malesh verified and agreed that ICICI logo is on back side however as there are no Bank details on front the case it rejected ????? Am suprised with such cold and indifferent approach by ICICI member to a decade old customer .If you check your details and track my dealing you would find several dealings of self with ICICI . To such a customer for a small amount such cold and indifferent approach is VERY VERY SHOCKING . Would request to reverse the excess charge immediately . Also such indifferent approach by your team (especially the case handling of Mr Malesh ) to a decade old customer leaves a bad taste . Have been offered credit card of various other banks with 10 to 15 times the credit limit as offered by ICICI however still as I was comfortable, have been using this card .If such approach is of Bank towards its consumers than one really needs to think about future business transactions . Shall await for your positive revert towards same.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            V
                            Vicku09
                            from Delhi, Delhi
                            Jan 5, 2015
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                            Address: New Delhi, Delhi

                            Dear Concerned Officer, This is with reference to the refund of my DDA application number 6025918 which was filled in the name of Vivek Malhotra. The payment towards security deposit was however made from my spouse's account. Now, yesterday I have received a cheque of INR One Lac in my name but bearing my spouse's ICICI account no. Please let me know the process how this issue can be rectified and I can get either a cheque in my name with my account number or in my wife's name with the same account number mentioned. Please treat this request as URGENT. Regards, Vivek Malhotra [protected] ; email - vivekv.[protected]@gmail.com
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Concerned Officer, This is with reference to the refund of my DDA application number 6025918 which was filled in the name of Vivek Malhotra. The payment towards security deposit was however made from my spouse's account. Now, yesterday I have received a cheque of INR One Lac in my name but bearing my spouse's ICICI account no. Please let me know the process how this issue can be rectified and I can get either a cheque in my name with my account number or in my wife's name with the same account number mentioned. Please treat this request as URGENT. Regards, Vivek Malhotra [protected] ; email - vivekv.[protected]@gmail.com
                            Dear concerned officer,
                            With reference to the refund of my DDA application number 6024062, which was filed in the name of Ms. Anasuya Mishra, the payment towards security deposit was how ever made from my account. Now I received a cheque of INR One Lac in my mother's name but in my account no. Pl. let me know the process how this issue can be rectified and I can get either a cheque in my name with my account no.

                            Also it can be possible only mentioning my mother's name: Ms. Anasuya Mishra.. Please treat this request as URGENT. With regards Bishwa Ranjan Mishra, [protected]. email: [protected]@yahoo.com
                            Dear concerned officer,
                            with refernce to the refund of my DDA application number 6026061, which was filed in the name of Ms. Gayatri Panda, the payment towards security deposit was how ever made from my account. . Now I received a cheque of INR One Lac in my wife's name but in my account no. pl.Let me know the the process how this issue can be rectified and can get either a cheque in my name with my account no.

                            Also it can be possible only mentioning my wife's name Ms. Gayatri Panda. Please treat this request as URGENT. With regards Bishwa Ranjan Mishra, mobile[protected], email: [protected]@yahoo.com
                            Dear Concerned officer,
                            Icici bank had sent my refund cheque in my guest house mentioning my mother's name as applicant. we all were out of station hence the guest hose care taker had sent back the same to bank. I found from Blue dart tracking the same has been delivered to ICICI BANK, NEWDELHI my AWB NO- [protected]. BLUE DART. The same has been recd. in bank by Iti Tandon. Pl. treat the matter as urgent and resend the cheque to my address. With regards
                            Bishwa Ranjan mishra. mobile-[protected]. email: [protected]@yahoo.com
                            Dear Concerned Officer,

                            This is with reference to the refund of my DDA application number 6010920 which was filled in the name of Ms. Seniya Mithaiwala.

                            The payment towards security deposit was however made from my husband's account - Mr. Mohit Goyal. Now, couple of days back I have received a cheque of INR One Lakh in my name but bearing my husband's ICICI account no. Please let me know the process how this issue can be rectified and I can get either a cheque in my name with my account number or in my husband's name with the same account number mentioned.

                            Please treat this request as URGENT.

                            Best Regards,
                            Seniya Mithaiwala
                            [protected]
                            seniya.[protected]@gmail.com
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                              H
                              himi26
                              from Pune, Maharashtra
                              Jan 5, 2015
                              Resolved
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                              Resolved

                              Address: East Singhbhum, Jharkhand

                              Hi, I have a account in ICICI bank and raised a request for linking aadhar card to my bank account number, I Submitted my documents to the nearest icici branch, I get the information that Aadhar Card is already link to another account with ICICI but I do not have any other ICICI bank account. Kindly resolve my query. regards Himanshu [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              I got fraud call from [protected](with the name rahul) asked my debit details and hacked my icici account transferring all my money
                              to different accounts like mobiwiki, vodafone etc.
                              I have filed a police complaint regarding the same.beware from these calls

                              regards
                              himanshu
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                                A
                                ankit.sharma.ankit
                                from Hyderabad, Telangana
                                Jan 5, 2015
                                Resolved
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                                Address: New Delhi, Delhi

                                Hello ICICI Team, My father purchased six tax saving bonds (Rs 5000/- each) for Rs 30000/- on dated 11/03/2005 at interest rate of 6% Their redemption date is 11/03/2010. Bondholder no[protected] Certificate No 113493 Bondholder Name- LAL MAN SHARMA. Now can you please tell what would be the total maturity amount. We still have not received the full payment against these Bonds. Awaiting a reply from your side. Regards, Ankit Sharma E-Mail ankit.sharma.[protected]@gmail.com Ph- +91-[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  Govind Singhal
                                  Jan 5, 2015
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                                  Address: Pune, Maharashtra

                                  Hi, I am Govind Singhal and had applied for DDA Housing scheme 2014 through ICICI Form Zero. My application no. is 6002574. My name was not selected in the draw. As per DDA website the money is returned back to concerned banks before 24 of Dec. I have not received the refund in my account. I want to know whether I will receive through check or it will directly credited in my account and also let me know the expected date. Regards, Govind Singhal
                                  Complaint marked as Resolved 
                                  I have received the refund amount through DD from ICICI bank on 05 Jan, 2015 and after submitting at branch, i have received the amount as well in my account.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    rimpy khanna
                                    from New Delhi, Delhi
                                    Jan 5, 2015
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                                    Address: New Delhi, Delhi

                                    IM VERY MUCH DISSAPOINTED with icici bank services and my relative what is the use of core banking if we cannot deposit 7000 cash out of our branch my account number[protected] in patna frazer road branch and my relative tried to deposit 8000 cash into my account from delhi paschim vihar branch there he standed in 40 minutes into Que and after he was refused to take cash coz they said they do not take outside branch cash im looking forward to close my accounnt from ur banck and withdraw all my fix deposits from it
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Pramod39
                                      from New Delhi, Delhi
                                      Jan 5, 2015
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                                      Address: New Delhi, Delhi

                                      I have applied for DDA housing scheme 2014 through online application. I have done the online payment of registration of rupees 100161/- through Form Zero ICICI bank net-banking. However I have not received the refund till date. Kindly can you let me when I'll get money in my icici account ? Application # 6011952 Name – Pramod Kumar
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                                        shailesh b patel
                                        from Panaji, Goa
                                        Jan 5, 2015
                                        Resolved
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                                        Resolved

                                        Address: Valsad, Gujarat

                                        THIS IS THE THIRD REQUEST TO ICICI BANK .I THE SON OF LATE BABUBHAI CHAGANBHAI PATEL (SHAILESH B PATEL) HAVING LOAN WITH ICICI BANK SINCE 2003 TO 2011 BUT UNFORTUNATELY MY FATHER IS NOT ALIVE (2009 DEATH)AND WE HAD NOT CONDITION TO PAY THE REST OF AMOUNT BUT NOW WE ARE MANAGE TO PAY THE REST OF AMOUNT THE LOAN AMOUNT IS 3, 73, 000/- WE HAD ALREDY PAID THE 2, 50, 000/- AND MANAGE TO PAY THE ONE LAKH SO CONTACT ME . LOAN ACCOUNT NO IS LBVLD[protected].
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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