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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 913

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S
someshvaranasi
from Bengaluru, Karnataka
Jan 2, 2015
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Address: Bangalore, Karnataka

1.I have taken this ICICI card before 5 months till now i have not received any month statement. 2. I am not receiving any information related to my monthly statements on my mobile or on my email which is registered. I have complained about this repeatedly every time customer care people noting down my email id but still they are not sending my statements. Due to this poor communication (mails and sms) I have paid extra Rs 6000/-(Approx..I am not sure as I have not seen my statements). I want this money to be reversed to me as this is purely mistake of the bank. Recently I requested 2 times for monthly statements of last 3 months which I have not received, executive told me he sent and asked me to check my email. But I have not received any statement. 3. When I check my name on credit card it is misspelled as SOMWAHWARARAO. I have submitted my documents as per the documents name should be printed but how come this kind of mistakes are happening.
Aug 14, 2020
Complaint marked as Resolved 
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    M
    Mahesh_321
    from Bengaluru, Karnataka
    Jan 1, 2015
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    Resolved

    Address: Guntur, Andhra Pradesh

    Dear ICICI Team, I am holding 3 ICICI Limited- Money Multiplier Bond -0199-MMB Bonds issued at 4, 700 with redemption date at[protected] and Face per bond of Rs 50, 000, However i wish to redeem the bond now itself due to financial requirements, Please mention the process of redemption and the contact address and number to direct my queries.
    Aug 14, 2020
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mr. Mahesh,

    We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer 'a03jur' in the subject line.

    Regards,
    ICICI Bank Customer Service Team
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      A
      annupasha
      from Hyderabad, Telangana
      Jan 1, 2015
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      Address: Hyderabad, Andhra Pradesh

      iam sending 9th mail...mail..but nobody responding.wahts going on, , i n icici bank.if cal nobody responed...so pls help//yesterd day i revie cal from icici phone banking ...one icici person asked, , , , my details..he used my account he reduced ..my balance...wt i dooooooo pls cal me [protected], , , , again he gaven answerd...that is my cahrgess...with out cusotmer...initmation..why bal debited...balance...
      ICICI Bank customer support has been notified about the posted complaint.
      i anwar pasha .my account balance showing 10596.77 rs.but the ledger
      balance 11092.89.where is my remaing balance ...i called ..to customer
      care, but no body ...givin ing proper...answers...soo ...give me
      solution's and cal me [protected]...asp...


      many persons calling but nobody solve the issueeeee


      wt i do
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        A
        annupasha
        from Hyderabad, Telangana
        Jan 1, 2015
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        WHATS GOING ON IN ICICI BANK STILL NOW I DIDINT GET MY BAANCE /...AND MORE ..THING ONE ICICI PHONE BANKIG OFFICER CALLED AND ASKED ..MY DETAILSS...PASSWORDS ..HE ALSO USED MY DEBIT CARD..AND REDUCED..BALANCE...SO ..PLESE HELP ME MY NO [protected]...WT IIIIIII DDDDDDDDDDDDDDDDDDDDDDDDDDDDOOOOOOOOOOOOOO..
        ICICI Bank customer support has been notified about the posted complaint.
        Jan 02, 2015
        Updated by annupasha
        .. anwar pasha .my account balance showing 10596.77 rs.but the ledger
        balance 11092.89.where is my remaing balance ...i called ..to customer
        care, but no body ...givin ing proper...answers...soo ...give me
        solution's and cal me [protected]...asp...


        many persons calling but nobody solve the issueeeee


        wt i do
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          Z
          zulekhamullick
          from Kolkata, West Bengal
          Dec 31, 2014
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          Resolved

          Address: Howrah, West Bengal

          Sir This is to inform you that somebody is using an ICICI Bank Gift Card issued in my favour whose no. is not known to me yet( except the no.XXXX3003 as message received in my registered mobile no.[protected]). I think the Gift Card no.XXXX3003 (not aware of the full card no.as I have not received it yet) is being used by someone for purchasing different merchandise whose confirmation is being sent to my registered mobile no.as stated above.It will be kind of you if you could block the card immediately & let me know the name of the Farm which has gifted the card to me, so that I can trace the fraudster. Hope ou will oblige. Dr Zulekha Mullick Mob No :[protected] Email [protected]@yahoo.com 3003
          Aug 14, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Gift card blocked how to unblocked
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            T
            tripathi33
            Dec 31, 2014
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            Address: Jaipur, Rajasthan

            I had a credit card with no. "[protected]", I had a due of Rs. 16110.84 in October 2014 to be paid by 16th November, which I paid on 11th Nov, 2014 and the card got deactivated. Even after paying the full amount and I am still getting statements with unknown dues. Please reverse the amount and stop sending me the statements so that I need not to escalate the matter to other levels. Thanks, Gaurav Tripathi
            ICICI Bank customer support has been notified about the posted complaint.
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              A
              annupasha
              from Hyderabad, Telangana
              Dec 31, 2014
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              Resolved

              I raised compliant still now givieng proper answersssss
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                annupasha
                from Hyderabad, Telangana
                Dec 31, 2014
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                please help me ..bank perosns asking quesions, , , and passwordsss ...and again their reduceing may balacessss ..if i ask..cahnging information...it wils cost like tha their sayin answers...moeing on wwards iam loosin money my no [protected]
                ICICI Bank customer support has been notified about the posted complaint.
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                  A
                  annupasha
                  from Hyderabad, Telangana
                  Dec 31, 2014
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                  i anwar pasha .my account balance showing 10596.77 rs.but the ledger balance 11092.89.where is my remaing balance ...i called ..to customer care, but no body ...givin ing proper...answers...soo ...give me solution's and cal me [protected]...asp... many persons calling but nobody solve the issueeeee wt i do
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                    A
                    annupasha
                    from Hyderabad, Telangana
                    Dec 31, 2014
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                    Resolved

                    I md anwar pasha ..Pls help me ..I raised a comliant ...Reduce balance ..Bu no body give proper respone .Pls help moring time 500.Afternoon 500..Reduce ...Ed..If i call nobody responed wt i doooooo...
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      Y
                      Yogesh Tiple
                      Dec 31, 2014
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh

                      I got a call from ICICI bank for one of the Credit card offer which was giving me 1500 reward point every year but the credit card they deliver me is HPCL coral credit card. I tried reaching to customer care but no reply. Finally I received one call but after telling my issue he said I have use the card I have received and there is no such card which gives 1500 rewards points and intentionally disconnect the call. Now I have been already charged joining fees for the card which I didn't apply. If this does not get resolved then I will file legal complaint against ICICI bank.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        A
                        ashokvanamala
                        from Warangal, Telangana
                        Dec 31, 2014
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh

                        CURRENT STATUS OF MY ICICI MONEY MULT IPLIER BOND 0898-MMB-THREE I WANT TO KNOW THE CURRENT STATUS OF MY ICICI MONEY MULT IPLIER BOND 0898-MMB-THREE Dear sir/madam i want to know current value of ICICI MONEY MULTIPLIER BOND-0898-MMB-THREE Deemed date of allotment :[protected] ISSUE PRICE :4000/- Redemption date :[protected]. I have paper certificate, can I covert into DEMAT (Electronic form) my contact details : Ashok Vanamala FLAT NO# 403, VIMALA VIHAR APPARTMENTS, ROAD NO1, GOUTHAMNAGAR, DILSUKH NAGAR, HYDERABAD 500 060 [protected]@yahoo.co.nz, Phone [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
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                          annupasha
                          from Hyderabad, Telangana
                          Dec 31, 2014
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                          Address: Hyderabad, Andhra Pradesh

                          i anwar pasha my[protected].my account balance showing 10596.77 rs.but the ledger balance 11092.89.where is my remaing balance ...i called ..to customer care, but no body ...givin ing proper...answers...soo ...give me solution's and cal me [protected]...asp...
                          ICICI Bank customer support has been notified about the posted complaint.
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                            M
                            met_pavan
                            Dec 31, 2014
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                            Resolved

                            Address: Pune, Maharashtra

                            I was informed by agent ZERO joining fee for ICICI bank coral credit card, I have singed the form mentioning all conversation happened with agent and signed. I have image of the form also where I have put comment "Join fee waive" before signed. ICIC bank accepted application and charged 500 RS + 67 Rs of TAX. After calling customer care they have canceled my credit card saying we can not waive your joining fee. I have spent time and money to get card they are not giving me back. I want to take strong action against such fraud agent and even ICICI team who is giving confirmation call without checking application. the complain I put for this case in ICICI is "SR[protected]".
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              A
                              Ajay Kumar Tomar
                              from Mumbai, Maharashtra
                              Dec 30, 2014
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              Hi, Subject-Fraud Transaction from my ICICI Bank A/C without my consent. Action Taken by me till date 1.Informed to customer care FOR FRAUD TRANSACTION, TRANSACTION WITHOUT MY CONSENT. 2.Blocked the Debit Card Request SR[protected] ON 30/12/2014 3.Complaint filed in the CDF Form at ICICI Branch, Sector 19, Airoli, Navi Mumbai which entailed following details- Transaction Date Transaction to Amount [protected] VIN*FREE CHARGE INR100 [protected] VIN*PAYTM MOBIL INR1000 [protected] VIN*PAYTM INR 4000 [protected] VIN*FREECHARGE INR999 [protected] VIM*PAYTM INR999 [protected] IIN*Paytm.com INR999 4.Registered complain in ICICI Bank Customer Care FOR FRAUD TRANSACTION, SR[protected] With Regards; Ajay Kumar Mobile-[protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
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                                M
                                manojjhawar
                                from Razole, Andhra Pradesh
                                Dec 30, 2014
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                Sir one of the worst call center i have ever experienced is of icici bank. Either your CSD department people are bunch of who are getting free salary and doing nothing to improve IVRS. I called 5 times on delhi customer care no and that too at 11.30 pm today (30 dec 2014)and every time it is saying it is busy and that too after listening to blah blah. Dont take customer for granted. I want to cancel my banking relationship out of frustration. I dont need a bank whose customer care is so pathetic REgards Manoj Jhawar [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Hi, my name is Vijay Sharma I am using credit card from last 2 years. The customer care is pathetic. I must say. Dont use icici. These people are RUDE...
                                They should fired the customer care agents.
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                                  R
                                  RAMESH BABU R
                                  from Gurgaon, Haryana
                                  Dec 30, 2014
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                                  Address: Bangalore, Karnataka

                                  I have taken a motor policy from your company, on 4th dec 2014 my grand i10 car and paid the payment through online but still their website shows that money is not received this the services offer by icici Lombard...got sick and tired. Please friends don't make your life hell with this kind of issues with icici...
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                                    D
                                    Dhar pran
                                    from Delhi, Delhi
                                    Dec 30, 2014
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                                    Address: New Delhi, Delhi

                                    Sir, I am having credit card no[protected]xxxx issued on 6th Oct 2010 which expires on 14th Oct 2014 and till date the bank has not provided fresh card even requested number of time to customer care of icici bank Hence request to do needful so that I may avail benefit of credit card. Rita Dhar
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      S
                                      Shah Isha
                                      from Mumbai, Maharashtra
                                      Dec 30, 2014
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      Respected Sir, Despite of Reminder & many mails I have not received the amount of the charges that has been levied by ICICI Bank. I have send them the mails on the following dates : 2/12/2014, 3/12/2014, 5/12/2014, 8/12/2014, 12/12/2014 & 15/12/2014. I want them to answer all my queries that has been raised by me. For the payment of Rs.3631.00 ICICI Bank have charged 916.57/- whose detailed breakup is given below : 16/11/2014 Late Payment Fee 500.00 DB 16/11/2014 Service Tax 61.80 DB 23/11/2014 Interest Charges 315.74 DB 23/11/2014 Service Tax 39.03 DB I also wanted to know the following details for which no reply has been received till date : 1. The details of late payment charges with the help of good example including the method of calculation of respective charges, number of days, etc. 2. If the bank have reminded for the same, like monthly reminder, etc. and if such than give me the details for the same. 3. The copy of terms & conditions wherein I have agreed to pay the interest charges as well as late payment charges that have charged by ICICI Bank. 4. I want to know that the charges that has been charged by ICICI Bank are as per RBI Guidelines or not. 5. Give me the copy of changes in charges if any and please let me know if they have intimated me from the time of issuance of card. 6. I want to know no of days and interest rate that has been charged by ICICI Bank. 7. I have requested to Discuss the issue with their higher authorities and give me their contact number so that I can justify my situation. But they have not replied me. I have paid the entire amount to avoid further exorbitant charges. Awaiting for your reply, Himanshu Mehta
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Till date I have not received any reply
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                                        Piyush22
                                        from Mumbai, Maharashtra
                                        Dec 30, 2014
                                        Resolved
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                                        Resolved

                                        Address: Gurgaon, Haryana

                                        Dear ICICI Bank, I am trying to call your customer care since last 3 days and not getting any convincing response. My DDA housing application was not successful and I am still waiting for my money back into my account. I generated the DD from my ICICI home branch in Gurgaon Sector 14 and submitted my DDA application. As per results of DDA in November'14 my application was not short listed and I should get my money back into my ICICI Sector 14 branch ASAP. Almost all of the colleagues around got their money back but I am still waiting for the same. Called your customer care but they have no idea on the status. Kindly close my complaint ASAP. Regards, Piyush +91-[protected] piyush.[protected]@gmail.com
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
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