| Address: Mumbai City, Maharashtra |
Respected Sir,
Despite of Reminder & many mails I have not received the amount of the charges that has been levied by ICICI Bank.
I have send them the mails on the following dates :
2/12/2014, 3/12/2014, 5/12/2014, 8/12/2014, 12/12/2014 & 15/12/2014.
I want them to answer all my queries that has been raised by me.
For the payment of Rs.3631.00 ICICI Bank have charged 916.57/- whose detailed breakup is given below :
16/11/2014 Late Payment Fee 500.00 DB
16/11/2014 Service Tax 61.80 DB
23/11/2014 Interest Charges 315.74 DB
23/11/2014 Service Tax 39.03 DB
I also wanted to know the following details for which no reply has been received till date :
1. The details of late payment charges with the help of good example including the method of calculation of respective charges, number of days, etc.
2. If the bank have reminded for the same, like monthly reminder, etc. and if such than give me the details for the same.
3. The copy of terms & conditions wherein I have agreed to pay the interest charges as well as late payment charges that have charged by ICICI Bank.
4. I want to know that the charges that has been charged by ICICI Bank are as per RBI Guidelines or not.
5. Give me the copy of changes in charges if any and please let me know if they have intimated me from the time of issuance of card.
6. I want to know no of days and interest rate that has been charged by ICICI Bank.
7. I have requested to Discuss the issue with their higher authorities and give me their contact number so that I can justify my situation. But they have not replied me.
I have paid the entire amount to avoid further exorbitant charges.
Awaiting for your reply,
Himanshu Mehta
Aug 14, 2020
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.