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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 912

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A
ashokvanamala
from Warangal, Telangana
Dec 31, 2014
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Address: Hyderabad, Andhra Pradesh

CURRENT STATUS OF MY ICICI MONEY MULT IPLIER BOND 0898-MMB-THREE I WANT TO KNOW THE CURRENT STATUS OF MY ICICI MONEY MULT IPLIER BOND 0898-MMB-THREE Dear sir/madam i want to know current value of ICICI MONEY MULTIPLIER BOND-0898-MMB-THREE Deemed date of allotment :[protected] ISSUE PRICE :4000/- Redemption date :[protected]. I have paper certificate, can I covert into DEMAT (Electronic form) my contact details : Ashok Vanamala FLAT NO# 403, VIMALA VIHAR APPARTMENTS, ROAD NO1, GOUTHAMNAGAR, DILSUKH NAGAR, HYDERABAD 500 060 [protected]@yahoo.co.nz, Phone [protected]
Aug 14, 2020
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    A
    annupasha
    from Hyderabad, Telangana
    Dec 31, 2014
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    Address: Hyderabad, Andhra Pradesh

    i anwar pasha my[protected].my account balance showing 10596.77 rs.but the ledger balance 11092.89.where is my remaing balance ...i called ..to customer care, but no body ...givin ing proper...answers...soo ...give me solution's and cal me [protected]...asp...
    ICICI Bank customer support has been notified about the posted complaint.
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      M
      met_pavan
      Dec 31, 2014
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      Address: Pune, Maharashtra

      I was informed by agent ZERO joining fee for ICICI bank coral credit card, I have singed the form mentioning all conversation happened with agent and signed. I have image of the form also where I have put comment "Join fee waive" before signed. ICIC bank accepted application and charged 500 RS + 67 Rs of TAX. After calling customer care they have canceled my credit card saying we can not waive your joining fee. I have spent time and money to get card they are not giving me back. I want to take strong action against such fraud agent and even ICICI team who is giving confirmation call without checking application. the complain I put for this case in ICICI is "SR[protected]".
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      Aug 14, 2020
      Complaint marked as Resolved 
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        A
        Ajay Kumar Tomar
        from Mumbai, Maharashtra
        Dec 30, 2014
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        Address: Mumbai City, Maharashtra

        Hi, Subject-Fraud Transaction from my ICICI Bank A/C without my consent. Action Taken by me till date 1.Informed to customer care FOR FRAUD TRANSACTION, TRANSACTION WITHOUT MY CONSENT. 2.Blocked the Debit Card Request SR[protected] ON 30/12/2014 3.Complaint filed in the CDF Form at ICICI Branch, Sector 19, Airoli, Navi Mumbai which entailed following details- Transaction Date Transaction to Amount [protected] VIN*FREE CHARGE INR100 [protected] VIN*PAYTM MOBIL INR1000 [protected] VIN*PAYTM INR 4000 [protected] VIN*FREECHARGE INR999 [protected] VIM*PAYTM INR999 [protected] IIN*Paytm.com INR999 4.Registered complain in ICICI Bank Customer Care FOR FRAUD TRANSACTION, SR[protected] With Regards; Ajay Kumar Mobile-[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
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          M
          manojjhawar
          from Razole, Andhra Pradesh
          Dec 30, 2014
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          Address: Gautam Buddh Nagar, Uttar Pradesh

          Sir one of the worst call center i have ever experienced is of icici bank. Either your CSD department people are bunch of who are getting free salary and doing nothing to improve IVRS. I called 5 times on delhi customer care no and that too at 11.30 pm today (30 dec 2014)and every time it is saying it is busy and that too after listening to blah blah. Dont take customer for granted. I want to cancel my banking relationship out of frustration. I dont need a bank whose customer care is so pathetic REgards Manoj Jhawar [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Hi, my name is Vijay Sharma I am using credit card from last 2 years. The customer care is pathetic. I must say. Dont use icici. These people are RUDE...
          They should fired the customer care agents.
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            R
            RAMESH BABU R
            from Gurgaon, Haryana
            Dec 30, 2014
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            Address: Bangalore, Karnataka

            I have taken a motor policy from your company, on 4th dec 2014 my grand i10 car and paid the payment through online but still their website shows that money is not received this the services offer by icici Lombard...got sick and tired. Please friends don't make your life hell with this kind of issues with icici...
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              D
              Dhar pran
              from Delhi, Delhi
              Dec 30, 2014
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              Address: New Delhi, Delhi

              Sir, I am having credit card no[protected]xxxx issued on 6th Oct 2010 which expires on 14th Oct 2014 and till date the bank has not provided fresh card even requested number of time to customer care of icici bank Hence request to do needful so that I may avail benefit of credit card. Rita Dhar
              ICICI Bank customer support has been notified about the posted complaint.
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                Shah Isha
                from Mumbai, Maharashtra
                Dec 30, 2014
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                Address: Mumbai City, Maharashtra

                Respected Sir, Despite of Reminder & many mails I have not received the amount of the charges that has been levied by ICICI Bank. I have send them the mails on the following dates : 2/12/2014, 3/12/2014, 5/12/2014, 8/12/2014, 12/12/2014 & 15/12/2014. I want them to answer all my queries that has been raised by me. For the payment of Rs.3631.00 ICICI Bank have charged 916.57/- whose detailed breakup is given below : 16/11/2014 Late Payment Fee 500.00 DB 16/11/2014 Service Tax 61.80 DB 23/11/2014 Interest Charges 315.74 DB 23/11/2014 Service Tax 39.03 DB I also wanted to know the following details for which no reply has been received till date : 1. The details of late payment charges with the help of good example including the method of calculation of respective charges, number of days, etc. 2. If the bank have reminded for the same, like monthly reminder, etc. and if such than give me the details for the same. 3. The copy of terms & conditions wherein I have agreed to pay the interest charges as well as late payment charges that have charged by ICICI Bank. 4. I want to know that the charges that has been charged by ICICI Bank are as per RBI Guidelines or not. 5. Give me the copy of changes in charges if any and please let me know if they have intimated me from the time of issuance of card. 6. I want to know no of days and interest rate that has been charged by ICICI Bank. 7. I have requested to Discuss the issue with their higher authorities and give me their contact number so that I can justify my situation. But they have not replied me. I have paid the entire amount to avoid further exorbitant charges. Awaiting for your reply, Himanshu Mehta
                Aug 14, 2020
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Till date I have not received any reply
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                  Piyush22
                  from Mumbai, Maharashtra
                  Dec 30, 2014
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                  Address: Gurgaon, Haryana

                  Dear ICICI Bank, I am trying to call your customer care since last 3 days and not getting any convincing response. My DDA housing application was not successful and I am still waiting for my money back into my account. I generated the DD from my ICICI home branch in Gurgaon Sector 14 and submitted my DDA application. As per results of DDA in November'14 my application was not short listed and I should get my money back into my ICICI Sector 14 branch ASAP. Almost all of the colleagues around got their money back but I am still waiting for the same. Called your customer care but they have no idea on the status. Kindly close my complaint ASAP. Regards, Piyush +91-[protected] piyush.[protected]@gmail.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    Sidharth Reddy
                    from Nellore, Andhra Pradesh
                    Dec 30, 2014
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                    Address: Bangalore, Karnataka

                    I have been charged approx Rs.2000 by ICICI Bank as Demat Account Charges for 4 yrs. My Savings account and Demat account was in DORMANT status for the last 4 yrs, I reactivated my savings account a month ago. The ICICI customer care executive said only a savings account will be in dormant status and a demat account will NOT go into dormant status. They intentionally didnt put the demat account into dormant status so that they could charge customer unknowingly & cunningly. When I did the account the guys who sold the service said the demat account is completely free of charge. I also havent signed any document authorising the bank to deduct any demat related charges.Hope they refund those charges else I vow to raise a campaign against these wrong actions by the bank. -sidharth
                    ICICI Bank customer support has been notified about the posted complaint.
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                      A
                      achakrabarty
                      from Delhi, Delhi
                      Dec 30, 2014
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                      Sir This seems to be a common cause of grievance for customers on this forum, and I'm sorry to join the bandwagon but fear that I must. I have an account with ICICI bank, with number[protected], which I have been operating for the better part of the last five years. I work overseas at the moment and obviously use the ICICI bank account during my occasional visits to India. I logged into my Estatements today after a prolonged absence and realised that you have been charging me an MAB deficit for over two years - since 2012. I would expect there to have been a notification given to me each time an MAB penalty was deducted from my account. This is also what the latest round of RBI guidelines says, which urges banks to "notify the customer by SMS, email or letter about the intention to apply penal charges if minimum balance is not restored within a month. Banks have also been barred from the practice of having negative balances in accounts due to imposition of penal charges." http://timesofindia.indiatimes.com/business/india-business/RBI-revises-minimum-b... I would be grateful if the vast amounts deducted by way of penalties from my account could be refunded, or otherwise I will be compelled to close this account since what I am gaining from it is definitely not worth the amount it has cost me to maintain it. Thanks A Chakrabarty
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        D.DESHAKUMAR
                        from Delhi, Delhi
                        Dec 29, 2014
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                        Address: Chennai, Tamil Nadu

                        My account is nill balance account!

                        So many times i raised mail to icici bank for charging me unwanted for keeping nil balance for few days...My account is a demat account and nil balance account but still charging me...Many times i raised mailed but still they are charging me for no reason..

                        I want my cash back so i got fed up and took out all my money from my account...I enquired about current account in icici bank local branch but cancelled immediatly...

                        Name : deshakumar
                        No. :[protected]
                        Mob no.[protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
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                          someshvaranasi
                          from Bengaluru, Karnataka
                          Dec 29, 2014
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                          Address: Bangalore, Karnataka

                          1.I have taken ICICI card before 5 months till now I have not received any month statement. 2. I am not receiving any information related to my monthly statements on my mobile or on my email which is registered. I have complained about this repeatedly every time customer care people noting down my email id but still they are not sending my statements. Recently I requested for monthly statements of last 3 months which I have not received, executive told me he sent and asked me to check my email. But I have not received any statement. 3. I have paid Rs6000/-(Approx.) extra for the late payment charges as I am not receiving my statements I am not clear about dates and exact statement amount due. Now I cleared all the dues(whatever they told me over phone), I am demanding the loss of Rs6000/-(Approx.)to be paid by ICICI Bank. The amount is approximately, it may be more or less as I don't have any information about the dues it can be calculated If I receive statements. 4. When I check my name on credit card it is misspelled as SOMWAHWARARAO. I have submitted my documents as per the documents name should be printed but how come this kind of mistakes are happening. 5. The way the customer care executives talk to customers is also very bad manner, they won't even tolerate to scold the customers when asking any information. This needs to be improved from the bank side. ICICI bank is India's worst bank.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            NavinSarin
                            from Gurgaon, Haryana
                            Dec 29, 2014
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                            Address: Gurgaon, Haryana

                            Dear Sir/Madam, As i have spoken to customer care relationship manager and made stopped one payment being swiped on my credit card ICICI on 23 Dec 2014. Below mail to dealership for your reference as they have swiped my ICICI credit card twice for single service bill of Rs. 7437.00 on the same day in two intervals. And when same has been communicated to them they are refusing to claiming payment on the both transactions. So i request you to please cancel one payment and release only single payment to the merchant. Payment has been done on the service invoice no- SER-INV-DD[protected] of Rs. 7437.00 for my car service DL3C BE 5239 Honda City. best regards, Navin Sarin [protected] N-147, Second Floor Luxotica Homes, Mayfield Gardens, Sector - 51, Gurgoan Haryana, India.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Neelabh99
                              from Delhi, Delhi
                              Dec 29, 2014
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                              Resolved

                              Grid Authentication Disabled even when i entered the grid values correctly.

                              Address: New Delhi, Delhi

                              I tried to transfer some money to other bank account through NEFT and in the end of the procedure it asked me to enter GRID values, which i did correctly but for some stupid reason it was showing me this msg "Your Grid card authentication has been disabled, Call our 24 hour Customer Care Centre and ask to enable Grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. Then...
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                              vinayukh
                              from Pune, Maharashtra
                              Dec 29, 2014
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                              Address: Pune, Maharashtra

                              I got a call for ICICI Coral credit card, they offered me a life-time free credit card so I applied for it. But after getting the card I got a sms about the credit card bill which was 1123.6 i.e. joining fees. Worst marketing from ICICI Bank . Please don't apply for ICICI credit card. Bank will cheated with you. Worst bank and worst service and worst marketing from ICICI employees.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                cbnikhil
                                Dec 29, 2014
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                                Address: Hyderabad, Andhra Pradesh

                                Recently I have received a call from Neha Gupta who is working in ICICI Branch office, Gachibowli, Hyderabad, AP. She called me from Land Number-[protected]. She had explained me about new offer on American Express credit card which ICICI bank is providing to corporate employees with zero annual charges. I was interested in this offer and agreed for Amex credit card with zero charges and submitted all required documents to concerned ICICI person. As Neha was not picking up my call later on, i have called ICIC customer care and got to know that the application has been rejected due to the low CIBL score. But yesterday when i checked my Internet banking, I could see a credit card has been registered as a payee without my knowledge, though i am not using any credit card. Regards Nikhil
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  Stephan
                                  from Indore, Madhya Pradesh
                                  Dec 28, 2014
                                  Resolved
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                                  Address: Thane, Maharashtra

                                  Hi Team, My name is Stephan Crasto and I received a call from (So called) ICICI Bank stating that I have a pre approved credit card due just have to send a copy of id proof and card will be sent to me at my residence. We had this conversation on 5th Dec 2014 they asked me to send doc on their email id I.E [protected]@gmail.com I said to them that iam not interested for which they said that its confirmed that the card is available and I even had a word with their Manager Rohit Sinnha who also gave me an assurance that his office is in dadar and he confirmed that if I don't get the card I can go and complaint to consumer court he was so sure for it so I went ahead and sent my doc on the same day now I received a text form ICICI that application is in process application no is [protected] on 11th of Dec and then on 18th I received an text stating that card has been declined... since then iam trying to contact the person but I cannot reach them and Iam very frustated with this kind of mis selling with such a reputed bank ...
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Hi Team, My name is UMESH and I received a call from (So called) ICICI Bank stating that I have a pre approved credit card due just have to send a copy of id proof and card will be sent to me at my residence.
                                  We had this conversation on 12th jan 2015 they asked me to send doc on their email id I.e [protected]@gmail.com
                                  I said to them that plz send me a mail confirming the card name with required docs. They say that they cannot give the mail but after receiving docs they will give application number online.
                                  Its just a fraud. Don't go for this types of calls.
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                                    aka_agar21
                                    from Mumbai, Maharashtra
                                    Dec 27, 2014
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal

                                    REGULAR CALL RECED FROM THIS NUMBER THAY ASKED ALL DETAIL OF CREDIT CARD AND THEN TRYING TO MISUSED . THANK GOD I HAVE NOT GIVEN MY 3 DIGIT PIN OF BACK SIDE OF CARD OTHERWISE THEY DEFFINETLY USED MY CARD. PLEASE ARRNGE TO TRACE THE CALLER FROM [protected] AMIT AGARWAL [protected] KOLKATA
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Today 23rd June 2015 @11:35 I also had the call form [protected] asked for account detail verification and KYC update. the person told me he is form ICICBANK account department Mumbai. He told me tht
                                    if you won't provide KYC details your debit card and account will be
                                    discontinue. I said I will submit the details in branch only. I
                                    immediately called ICICNI Bank customer care, as per their review the
                                    call was fraud. Never share any details on Phone. Better to cal Customer care or nearest branch.
                                    Dear Customer,

                                    We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details incase you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      gunda karteek
                                      from Warangal, Telangana
                                      Dec 27, 2014
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                                      Address: Chennai, Tamil Nadu

                                      My name is karteek i am using icici credit card over an year card number 2 months back one lady as called me and told that she is providing another icici card with 1123 as processing fee. and when i asked her whether it is an add on card she told it is not an add on card and even who have done verification call even she did not informed me that it is an add on card even in that kit it did not mentioned that it is an add on card. based above confirmation i have accepted the card and paid 1123. today when i discussed with phone banking officer i have came to know that u r credit card sales team have fooled me by saying that it having different credit limit Am having three different bank credit card but mostly i will use icici credit card pls check my transaction history . i am kindly requesting u to return my 1123 which i paid as a Joining Fee for
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