| Address: Kanpur, Uttar Pradesh |
In ICICI Bank Govindnagar Branch Kanpur, I was having a Fixed Deposit as per following details:-
Cust ID...[protected]. Account No...[protected]. Date of Deposits...[protected]
Value Date...[protected]. Principal amount...Rs.65000/- Deposit Type...Cumulative Plan
Period...390 days. Maturity Amount...Rs.71863/- Maturity Date...[protected]
Auto Renewal...Unlimited. Auto Closure...No
Now as per condition, my FD must have been renewed automatically on[protected].But about 25 days
are going to be elapsed, but as yet I have not received the renewed FD, due to which I am still unaware
with the next maturity date, maturity amount, rate of interest and other allied details etc.However, such delay
without any specific intimation from such a reputed bank is not desireable at all.
Please manage to send me the fresh FD without any further delay on my postal address recorded in
Banks record.
Thanking you in anticipation for an early response as desired.
SURENDRA SAHAI SAXENA
ICICI Bank customer support has been notified about the posted complaint.
the same case with me like Pramod39. But when I tracked my docket no BP3407202. It Tells "Packet of Mr./Ms./M/S. MOHD ASAD SAIFI Has Been Returned To Originator Due To Reason - LOCKED ON TWO VISITS".
I was totally shocked. How its possible to visit my house two time within one day? Also My house was never locked, As per my knowledge since my childhood. Packet two times rejected and courier company didn't inform me by call or SMS. What a poor Service?
Another interesting story, when I Complained in the section below the tracking column Box. No acknowledgement I received, even no mail was there in sent Folder. Then I called the helpline No.[protected]. After many trials I got the success to speak to Customer care. The girl on the other side told me the status of packet that I already knew. And started explaining me "As if she is ordered to do like this" that the bank will give you the money in your account no, you have given.
How BSA customer care will know the matter between me and the second party(ICICI bank)? it is only responsible to the packet delivery status. What is this?
Plz take some strict action for such Shameless vendors, and do the needful for me also ASAP.