ICICI Bank Complaints & Reviews

I have applied for DDA housing scheme 2014 and My DD for refund of DDA was sent thru courier BSA Logistic via airway bill number BP3400198. Unfortunately it is not delivered and courier company has sent it back to your centralized mailing room karol bagh delhi today 07Jan'14. I would request you to resend it to my office address as mentioned, Sachin Porwal, Shriram axiall pvt ltd, 2nd floor, plot no-52, institutional area, sec-32, gurgaon-122003, haryana. Please do talk to me or mention my mob number in courier packet +91-[protected]. I have sent several mails but there is no progress/response so far.

dear sir this is to inform you that my debit card atm charge has been debited of 499+gst but it cous informed by customer cere executive as 56 rs they are misselling the product and providing the wrong information do the customer it is requested to kindly take a action and refund the assecc amount debited regards ramesh kumar sahu

I have not received the EMD paid to DDA Housing through ICICI Bank site Form Zero in, though the refund is initiated by DDA for all the applicants who has not got the result in the draw. I have also not result in the draw but no refund till date. Please help. Regards Prakash

Dear Sir, I want to bring to your notice that I receive a call from this no. +91-[protected] . They told me that he is working with ICICI bank credit card department working at 2nd Floor; Block-a/75; Sec-65; Noida. His name is Rahul Mehta /Neeta Singh having employee code 242849/246289 and inform me that some refund have come on my x- credit card xxxx-xxxx-xxxx-9004 which need to refund to my existing credit card & need verification on my existing card. I share credit card details understand that they are ICICI bank executive after getting the following information of that person (for e.g. Name, address of bank & employee code). I was shocked to see sms on my mobile no-[protected] on 05th Jan. 2015 that multiple transaction of INR 40, 868.00 on card no-4477xxxx1011 is made at online shopping & bill payment. Following transaction details in Credit card statement Card Number :447747******1011 - SANTOSH KUMAR Date Ref. Number Transaction Details Transaction Amount 05/01/2015 74568225005270582801276 AIRTEL PAYMENT 5, 070.00 Dr. 05/01/2015 74332745006500537823293 AMAZONS SVCS 17, 899.00 Dr. 05/01/2015 74332745006500535356569 AMAZONS SVCS 17, 899.00 Dr. I requested ICICI bank credit card dept. Through SR[protected] not to make any payment to this transaction, because the transaction was carried out without my authorization/consent. It is clearly fraud on my credit card. I never use this merchant to make any payment. Next day, they replied me saying that the card holder is responsible for the security of his/her card along with his / her personal 3 D secure pin and should therefore take all the possible steps ensuring its safe keeping. The bank does not incur any financial liability arising out of misuse of 3 D secure pin. As the transaction was qualified by information known only to you, the bank is not in a position to repudiate the transaction with the merchant on the basis of your dispute. We, therefore, regret to inform you that the bank will not be able to accede to your claims with regard to the disputed transaction. Now what to do? I am worried because bank also doesn't help me in this matter. I have also register an FIR to Local police station but I understand they will take own time for investigation. Hence I request for a through re-investigation of charge dispute form for all the transactions. I also want the Bank to provide me some Sensible & authentic Proof of the transaction being done from my Computer { IP Address } before accounting me liable for the Debit. I regard such accusations highly unprofessional & unethical from ICICI BANK. Hence I request you to find the real Culprit and not blame me for the Online Fraud, which I am a target of. My number is 91 [protected] waiting for your immediate action as I wish you of not having transaction with any fraud. Thanking You,

1.I have taken this card before 5 months till now i have not received any month statement.? 2. I am not receiving any information related to my monthly statements on my mobile or on my email which is registered. I have complained about this repeatedly every time customer care people noting down my email id but still they are not sending my statements. Due to this poor communication (mails and sms) I have paid extra Rs 6000/-(Approx?..I am not sure as I have not seen my statements). I want this money to be reversed to me as this is purely mistake of the bank.? Recently I requested 2 times for monthly statements of last 3 months which I have not received, executive told me he sent and asked me to check my email. But I have not received any statement.?3. When I check my name on credit card it is misspelled as SOMWAHWARARAO. I have submitted my documents as per the documents name should be printed but how come this kind of mistakes are happening.?

With reference to the above I requested you for cancellation of card subsequently I received a mail from you on[protected] stating that my card has been de activated and there are NO DUES on my card. Surprisingly today I received a mail that I have to pay 3005/- and my name put in CIBIL.. For your information I am informing you that I am not using the card Since 7 months, How can be dues on my card. I never expected thi type of behaviour of such a big organisation. Please correct and inform me accordingly. THIS IS THE LETTER SENT BY YOU FOR YOUR REFERENCE. 00036aA9G7EPCM4R:level1complaint/Credit Card Inbox x customer.[protected]@icicibank.com 12/29/14 (8 days ago) to me Dear Mr. Rao, We understand your concern. We have tried to contact you on mobile number XXXXXXXX57 at 11.38 am, however we could not reach you. We confirm that as on December 29, 2014, your credit card is permanently de-activated . As on December 29, 2014, there is no outstanding due in your credit card account . We seek your co-operation in helping us serve you better. Sincerely, Tejaswini, Customer Service Officer ICICI Bank Limited

I had applied online for DDA housing scheme, 2014 through www.formzero.in (ICICI Bank), using ICICI Bank netbanking. However, the refund for the booking has not been initiated yet, whereas many people having done the booking through manual registration process have already got refund cheques dated 23-Dec. Ideally, the refund amount should have been credited to my account on 23-Dec through an online fund transaction. Kindly resolve the issue at the earliest, else I can stake claim to get the interest amount on this delayed refund, for which DDA is not liable but ICICI Bank is. Formzero account : [protected]@rediffmail.com Application number : 6010729 Vipul Gupta [protected]@rediffmail.com

DDA Application No-6003335 Hello myself Saurav Sheemar I have Submitted DDA application for housing Scheme 2014 via from zero using my ICICI account and I was declared unlucky for the same. The amount was INR100000(One Lakh rupees). As per DDA, amount was refunded to all the Banks in the month of December. Till now I have not recieved any information from the ICICI Bank regarding the refund. Will the money refund will now include the interest on my amount which is purposely delayed by the bank. Regards Saurav Sheemar Email ID:saurav.[protected]@gmail.com M.No:[protected]

Hi, My lottery drawn has been failed for DDA flat 2014 scheme. I did online payment from [protected]@formzero.in I am looking for refund money but no status from Bank. Application Number = 6004467 Payment Amount= INR 100161 Contact number = [protected]

Dear Sir, ICICI Bank executive get document for open a Jan dhan yojana account in Aug 2014 . I am following up last 2 months but still no any account kit or details received yet . They are answering me it is under process that time, but now they are asking me to submit again documents so we open in two three days . its not only for me it is my friends also have same issue with same branch. ICICI BANK LONAVALA NEAR BHANGARWADI

I applied for DDA scheme 2014 through Form Zero and made online payment through ICICI bank. My application number is 6013655. However amount not yet credited in my account. SBI refunded the amount for my wife's application on 24 Dec itself. Why the delay by ICICI BANK.Is it earning some interest by delaying payments. If payment through DD, why so when online payment done. Necessary action needed against such practice. Mr B S Shad . Mob no. [protected].

Hi, I have not yet got the refund from ICICI Bank, details are as below, I applied through Form Zero : Name : Dhananjay Kumar Singh Application Number is 6008660 Email Id: anurag.[protected]@gmail.com Contact No : [protected] Please take necessary action as soon as possible.

Dear, Sir /Mam
I have opened a Savings Account in ICICI Bank Sec-1 Noida.
However, despite two months having passed, the bank is:
a) Not giving me the account passbook, and,
b) Not providing any information regarding charges they will levy for various services.
Pl instruct the bank to provide the passbook and also, clear information on their schedule of charges I Visited 8 Times To Branch but the executive Giving me Same Dialog Sir pls Visit Next Week.i Think ICICI Bank Is Poor Bank They Dont Have Passbook to Give Custumer.
Thank you,
Jaikesh Kumar

Appln no. 6009787 applied through Form Zero for DDA housing Scheme 2014. As per DDA refund credit has been given on 24.12.2014, my account details are also of ICICI Bank, then why is the refund not credited through NEFT/RTGS ? I have still not received my refund.

I applied for DDA 2014 Flat, through On lineICICI Form Zero. My Application No. 6018217. As i my application, was unsuccessful in the draw, Refund Amount of Rs 1 lacs should have been refunded y bank. But Till Date i have not received the Money. Please help in resolving the matter. Himanshu Sharma Mobile : [protected]

I had filled my correspondence address in DDA form as: H.No. 5, XYZ Nagar... But in the refund check issued to me, was containing following address: H.No. XYZ Bagar ----means no house number was mentioned and "Nagar" was written as "Bagar". I tracked my speed post myself and went to post office to collect it on time otherwise it would have returned back. When I complained in the ICICI Sector 14 Branch, they did not care about my complaint and said that you have finally got it then why are you creating the issue now?

Dear Sir/ Mam, My Name is:- Puneet Gupta. I have applied for DDA Housing Scheme by ICICI Form Zero. My Application Number is:-6006256 According to DDA they have released my refund but I have not received the same till date. So please let me know that in how long time will you take to make refund to me, Also Would I received the refund through cheque or it will transfer in my account as I have made online payment ? Thanks and Regards Puneet Gupta mobile No; [protected] Email: [protected]@gmail.com or [protected]@rediffmail.com

I PATEL SHAILESH BABUBHAI THE SON OF LATE BABUBHAI CHAGANBHAI HAD TAKEN THE HOME LOAN IN THE YEAR (2003) THE LOANAMOUNT IS 3, 73, 000/- AND WE HAD PAID THE THE AMOUNT 2, 50, 000/- BUT AFTER THE DEATH OF FATHER IN 2009 AND WE ARE NOT ABLE TO PAY THE REST OF AMOUNT AND THE LOAN PERIOD IS COMPLETE INTHE YEAR 2011 . WE ARE MANAGE TO PAY THE REST OF AMOUNT (ONE LAKH) CLEAR THE TITLE LOAN ACCOUNT NO IS LBVLD[protected].

I have applied for DDA Housing Scheme through ICICI bank on Form Zero. My Application Number is:-6001159. According to DDA they have released my refund but I have not received the same in my bank account So please let me know that in how much time I have received my refund. Thanks and Regard Harish Yadav [protected]

It was shocking to read your message which I received in my mobile on 04.01.15 at 4.15pm saying that transaction of INR Rs. 39, 320.50 using my credit card 4XXX0001 is made at SHOPPERS STOP on 4th January 2015. Infact I am very much at home and I have not lost my credit card. I have not done any transaction using my credit card since 17th of December 2014. Later at 4.42 pm a day on 4.15pm I received a message from your credit card department saying my card has been blocked and advised me to call customer care. I contacted customer care person by giving a call to [protected] Karanataka customer Care No at around 7.30pm with great difficulty I could able to contact him and by giving all the evidence he promised that he will put forward this matter to higher authorities and assued me not to worry. This incident is very serious and I feel I should discontinue with the ICICI credit card business. It was just horrifying incident. Through the customer care person I have come to know that the transaction taken place in Bombay shopper stop but not in Mangalore. Kindly rectify the matter and kindly accept my request to cancel my credit card. Kindly oblige. I regret for inconvenience. Expecting your early reply. Thanking You