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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 92

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J
Jasmit kapila
Jul 30, 2022
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There were 3 unauthorised transaction starting RTCHGxx-xxxx/dd-mm-yy+GST
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a1z0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    D
    Dev877
    from JAIPUR, Rajasthan
    Jul 30, 2022
    Resolved
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    Resolved

    3 days ago i got 1010 credit from icici bank rarog neft in my sbi account i did not take any loan i don't know it is a loan or what please help
    Sep 3, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 31, 2022
    ICICI Bank Customer Care's response
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a3rw) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      T
      THARMA KS
      Jul 30, 2022
      Aug 3, 2023
      This thread was updated on Aug 3, 2023
      Resolved
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      Resolved

      Without any initiation money deducted multiple times from my ICICI credit card.
      Sep 2, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 31, 2022
      ICICI Bank Customer Care's response
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a3s8) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      If the person is unaware or missed noticing the unauthorized transaction money will belong to Icici, right??
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        S
        shabber ahamed
        Jul 30, 2022
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        Resolved

        I have been charged Rs 1464.21 in the name of cashtxnchng-bank-Jun22+GST.

        I am not sure why it has been charged by the bank. if we are charged for using our own cash, its very painful for us and better not to put our hard earned money to the bank.

        i haven't heared of these charges before. Please let me know the correct legal procedure to know the how can we get our money back.

        Regards
        Shabber
        Aug 31, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2022
        ICICI Bank Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a3sq) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          M
          Mukeshvishwakarma7
          from Pune, Maharashtra
          Jul 30, 2022
          Resolved
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          Resolved

          I am really fed-up with this deduction.

          I really don't have an idea from which source this amount is getting deducted.

          I need to know about the charges. Please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG~Of Bnk BFLf"

          Please revert my all charges.
          Sep 5, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Jul 30, 2022
          Updated by Mukeshvishwakarma7
          Not resolved yet
          Verified Support
          Jul 31, 2022
          ICICI Bank Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a3rm) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            M
            msuman2905
            from Mumbai, Maharashtra
            Jul 30, 2022
            Feb 28, 2024
            This thread was updated on Feb 28, 2024
            Resolved
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            Resolved

            UPI transactions are blocked for security reasons

            I'm unable to send/receive money thru upi in phonepe, gpay, Paytm and on imobile app as well. I reached out to customer care and they say nothing wrong with upi on my account. I reached out to my bank manager, relationship manager as well but no use.

            It says for security reasons UPI transactions are blocked on this account. Please contact the bank.

            My registered mobile number is [protected]...
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            A
            Abhiti_12
            Jul 30, 2022
            Resolved
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            Resolved

            My name is Abhiti Shrivastava, an amount of 825.40 rupees in total has been deducted from my account firstly in the name of dp chgs till June-22. 585 on July 27th and 240 on July 29 -2022
            I am having Salary account in ICICI, When I created the demat account, I was not told about the dp charges, it was told by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile
            which is registered with mobile banking with icici. There was no prior notice of deduction and i haven't received any deduction message.
            I need my money back and am ready to complaint against fraud by bank in anywhere else if needed.
            Sep 3, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 02, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a6bo) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              E
              Enamul Hasan
              from Chennai, Tamil Nadu
              Jul 29, 2022
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              Address: Chennai
              Website: Card expired. Need to replace with new one

              My ICIC multi wallet card get expired. It was provided me 5 years back when I joined TCS. Now i switched to another company. I need to replace with another card. It having 10 rupees. Could you please help to me get the new card.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a1yu) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                J
                Jameeluddin Khan
                Jul 29, 2022
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                I have been with icici bank since 2017. This year 2022, 826/- rs is deducted from my account without any information and alert message. I am not using Demat account at all. Just make only 1 transection and the representative didn't inform any charge for opening the account, But still this charges are applied and debited from my account on 27 Jul 2022. DMC/ DP CHGS TILL JUN-22 is shown in the statement.
                So please make sure to credit the amount which has been deducted to my ICICI Bank account.

                A/c no :[protected]

                ICICI Bank logon ko aise hi bewakuf banati hai kya ??? Aise hi logon ke paise loot ti hai kya ????
                ICICI Bank customer support has been notified about the posted complaint.
                Jul 30, 2022
                Updated by Jameeluddin Khan
                Pls update on this ??
                Verified Support
                Aug 02, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Aug 08, 2022
                Updated by Jameeluddin Khan
                Hi ICICI Bank Team
                I didn't got any call from your any representative. Pls call me at [protected] urgently.
                Aug 11, 2022
                Updated by Jameeluddin Khan
                Still I didn't got any call from your representative. Can I expect an early response ???

                Logon ko bewakuf bana kar aise hi paise kat te rahohe ???

                Call karo mujhe aur mera problem solve karo nahi to mai ICICI Bank ka apne account karwa dunga yahi sab problems ki wajah se
                Hi ICICI Bank Team,
                I didn't got any call from your representative. Pls call me at [protected] urgently.
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                  S
                  Jul 29, 2022
                  Resolved
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                  Resolved

                  Address: ICICI Bhandarkar road

                  My car loan ( loan account no. LAPUN[protected] ) is closed since 4 months..I had applied for NOC though netbanking I got to know it is blocked..When I visited Bhandarkar road branch they said it is blocked beacuse of personal loan which is also closed 4 years back..When both of my loans are closed why my NOC is blocked ? I have been doing a regular foolw up through mails, visiting branch since 1 week but still haven't received..
                  My service request no is SR[protected].
                  Need a concrete answer over the same..Though it is a corporate bank but the customer care Department is useless..Don't ask me to put a mail or visit the branch I have being doing the same since one week..I have provided referance no..U can easily track the thing.

                  Ms Patil Sayali.
                  Sep 2, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 31, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Jul 29, 2022
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                    Hi, i am ICICi Bank customer, Bank allowed me 5000 on pay later account i used 1000 for the same bank charged me Rs 236/- toward s convinces and GST charges, simple Bank people telling its free credit for 30 days, when you charging of 100/- upto 3000/- it works out to 36% P.A, is not cheating the customer stating that paylater is free
                    ICICI Bank customer support has been notified about the posted complaint.
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                      P
                      po121
                      from Panaji, Goa
                      Jul 29, 2022
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                      Address: Pune

                      My payment was Rupees 2214 and debited on my account on 2029 July 2022 around 10:00 am. But the order dint gets placed with DMart. Pune.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        T
                        tarun8483
                        Jul 29, 2022
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                        Deducted 826.00 rs on name of dmc, My demat account is free of cost. refund my amount. account no.[protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a07y) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          D
                          Dr. Sudip
                          from Kolkata, West Bengal
                          Jul 29, 2022
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                          Address: Wireless Para Barrackpore

                          My account number in ICICI bank is[protected]. They are deducting DP charges of Rs. 478 from my account till June 2022 though I do not have any Demat account in ICICI Bank.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a08n) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            Naveen13g
                            Jul 29, 2022
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                            Resolved

                            Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051

                            I'm very much aggrieved how ICICI BANK are betraying their customer and manipulate them introducing extremely difficult ways to complainant. How can a bank itself allowed to deduct any money without consent of a consumer. This is the fourth time when icici bank deducted INR 1100 on 28th of every month from my account in the name of VSI*GOOGLE PLAY WHICH I DON'T KNOW ABOUT.
                            Sep 3, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 29, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a090) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              Ayaz Usmani
                              Jul 29, 2022
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                              Dmc/dp chgs till jun-22
                              charges deducted from my account rs. 826
                              on 27 june 22
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a0a9) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                G
                                Ganesh Borkar 25
                                from Pune, Maharashtra
                                Jul 29, 2022
                                Resolved
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                                Resolved

                                I’m not using any credit card or demat account, still ₹826 deducted from my account without any prior notice.i need money back in my account.
                                Aug 30, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 29, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a0am) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Hey @Ganesh Borkar, how was this complaint resolved?
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                                  S
                                  sudhakar.murukutisu
                                  from Nellore, Andhra Pradesh
                                  Jul 29, 2022
                                  Resolved
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                                  Resolved

                                  I am Sudhakar. 824.00 rupees has been deducted from my account as (Dmc/inIN[protected] dp chgs till jan-22) on 24-feb-2022. However
                                  my Dmat account closed a long back.

                                  I tried to call one of ICICI representative but no one picking the calls.

                                  When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.

                                  Please consider and do needful.
                                  Sep 3, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 29, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a0mi) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    sudhakar.murukutisu
                                    from Nellore, Andhra Pradesh
                                    Jul 29, 2022
                                    Resolved
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                                    Resolved

                                    I was supposed to pay my Mutual Fund SIP on July 26th, 2022 which is setup as auto-pay but auto-debit never happened. then i paid the amount manually to respective merchant app on 25th July 2022.

                                    On 22nd July 2022, I got a message from ICICI stating that due to insufficient balance ECS/NACH could not be processed. I checked with my merchant on this and they have received the required SIP amount. But i can see that inr 424.50 has been debited with the transaction code as 'ecsrtnchg210722_sr[protected]' on July 29nd, 2022.

                                    None of the customer care numbers are working and i am unable to report this issue.
                                    Sep 3, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 29, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a0mm) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      AMolll
                                      Jul 28, 2022
                                      Resolved
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                                      Resolved

                                      My self Amol Kale, I have been with icici bank since long time. This year 2022 826/- Rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 27 July 2022. DMC/[protected] DP CHGS TILL J UN-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                                      Aug 29, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 29, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a0mr) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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