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Updated: Apr 11, 2026
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M
Mukeshvishwakarma7
from Pune, Maharashtra
Jul 30, 2022
Resolved
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"NACH_AD_RTN_CHRG~Of Bnk BFLf"

I am really fed-up with this deduction.

I really don't have an idea from which source this amount is getting deducted.

I need to know about the charges. Please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG~Of Bnk BFLf"

Please revert my all charges....
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M
msuman2905
from Mumbai, Maharashtra
Jul 30, 2022
Feb 28, 2024
This thread was updated on Feb 28, 2024
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UPI transactions are blocked for security reasons

I'm unable to send/receive money thru upi in phonepe, gpay, Paytm and on imobile app as well. I reached out to customer care and they say nothing wrong with upi on my account. I reached out to my bank manager, relationship manager as well but no use.

It says for security reasons UPI transactions are blocked on this account. Please contact the bank.

My registered mobile number is [protected]...
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A
Abhiti_12
Jul 30, 2022
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My name is Abhiti Shrivastava, an amount of 825.40 rupees in total has been deducted from my account firstly in the name of dp chgs till June-22. 585 on July 27th and 240 on July 29 -2022
I am having Salary account in ICICI, When I created the demat account, I was not told about the dp charges, it was told by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile
which is registered with mobile banking with icici. There was no prior notice of deduction and i haven't received any deduction message.
I need my money back and am ready to complaint against fraud by bank in anywhere else if needed.
Sep 3, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2022
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a6bo) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    E
    Enamul Hasan
    from Chennai, Tamil Nadu
    Jul 29, 2022
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    Address: Chennai
    Website: Card expired. Need to replace with new one

    My ICIC multi wallet card get expired. It was provided me 5 years back when I joined TCS. Now i switched to another company. I need to replace with another card. It having 10 rupees. Could you please help to me get the new card.
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a1yu) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      J
      Jameeluddin Khan
      Jul 29, 2022
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      I have been with icici bank since 2017. This year 2022, 826/- rs is deducted from my account without any information and alert message. I am not using Demat account at all. Just make only 1 transection and the representative didn't inform any charge for opening the account, But still this charges are applied and debited from my account on 27 Jul 2022. DMC/ DP CHGS TILL JUN-22 is shown in the statement.
      So please make sure to credit the amount which has been deducted to my ICICI Bank account.

      A/c no :[protected]

      ICICI Bank logon ko aise hi bewakuf banati hai kya ??? Aise hi logon ke paise loot ti hai kya ????
      ICICI Bank customer support has been notified about the posted complaint.
      Jul 30, 2022
      Updated by Jameeluddin Khan       Pls update on this ??
      Verified Support
      Aug 02, 2022
      ICICI Bank Customer Care's response       Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Aug 08, 2022
      Updated by Jameeluddin Khan       Hi ICICI Bank Team
      I didn't got any call from your any representative. Pls call me at [protected] urgently.
      Aug 11, 2022
      Updated by Jameeluddin Khan       Still I didn't got any call from your representative. Can I expect an early response ???

      Logon ko bewakuf bana kar aise hi paise kat te rahohe ???

      Call karo mujhe aur mera problem solve karo nahi to mai ICICI Bank ka apne account karwa dunga yahi sab problems ki wajah se
      View replies
      Hi ICICI Bank Team,
      I didn't got any call from your representative. Pls call me at [protected] urgently.
      Reply
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        S
        [email protected]
        Jul 29, 2022
        Resolved
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        Resolved

        Address: ICICI Bhandarkar road

        My car loan ( loan account no. LAPUN[protected] ) is closed since 4 months..I had applied for NOC though netbanking I got to know it is blocked..When I visited Bhandarkar road branch they said it is blocked beacuse of personal loan which is also closed 4 years back..When both of my loans are closed why my NOC is blocked ? I have been doing a regular foolw up through mails, visiting branch since 1 week but still haven't received..
        My service request no is SR[protected].
        Need a concrete answer over the same..Though it is a corporate bank but the customer care Department is useless..Don't ask me to put a mail or visit the branch I have being doing the same since one week..I have provided referance no..U can easily track the thing.

        Ms Patil Sayali.
        Sep 2, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2022
        ICICI Bank Customer Care's response         Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          S
          [email protected]
          Jul 29, 2022
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          Hi, i am ICICi Bank customer, Bank allowed me 5000 on pay later account i used 1000 for the same bank charged me Rs 236/- toward s convinces and GST charges, simple Bank people telling its free credit for 30 days, when you charging of 100/- upto 3000/- it works out to 36% P.A, is not cheating the customer stating that paylater is free
          ICICI Bank customer support has been notified about the posted complaint.
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            P
            po121
            from Panaji, Goa
            Jul 29, 2022
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            Address: Pune

            My payment was Rupees 2214 and debited on my account on 2029 July 2022 around 10:00 am. But the order dint gets placed with DMart. Pune.
            ICICI Bank customer support has been notified about the posted complaint.
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              T
              tarun8483
              Jul 29, 2022
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              Deducted 826.00 rs on name of dmc, My demat account is free of cost. refund my amount. account no.[protected]
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a07y) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                D
                Dr. Sudip
                from Kolkata, West Bengal
                Jul 29, 2022
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                Address: Wireless Para Barrackpore

                My account number in ICICI bank is[protected]. They are deducting DP charges of Rs. 478 from my account till June 2022 though I do not have any Demat account in ICICI Bank.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a08n) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  N
                  Naveen13g
                  Jul 29, 2022
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                  Resolved

                  Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051

                  I'm very much aggrieved how ICICI BANK are betraying their customer and manipulate them introducing extremely difficult ways to complainant. How can a bank itself allowed to deduct any money without consent of a consumer. This is the fourth time when icici bank deducted INR 1100 on 28th of every month from my account in the name of VSI*GOOGLE PLAY WHICH I DON'T KNOW ABOUT.
                  Sep 3, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 29, 2022
                  ICICI Bank Customer Care's response                   Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a090) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Ayaz Usmani
                    Jul 29, 2022
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                    Dmc/dp chgs till jun-22
                    charges deducted from my account rs. 826
                    on 27 june 22
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a0a9) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Reply
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                      G
                      Ganesh Borkar 25
                      from Pune, Maharashtra
                      Jul 29, 2022
                      Resolved
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                      Resolved

                      I’m not using any credit card or demat account, still ₹826 deducted from my account without any prior notice.i need money back in my account.
                      Aug 30, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 29, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a0am) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      View replies
                      Hey @Ganesh Borkar, how was this complaint resolved?
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                        S
                        sudhakar.murukutisu
                        from Nellore, Andhra Pradesh
                        Jul 29, 2022
                        Resolved
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                        Resolved

                        I am Sudhakar. 824.00 rupees has been deducted from my account as (Dmc/inIN[protected] dp chgs till jan-22) on 24-feb-2022. However
                        my Dmat account closed a long back.

                        I tried to call one of ICICI representative but no one picking the calls.

                        When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.

                        Please consider and do needful.
                        Sep 3, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 29, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a0mi) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          sudhakar.murukutisu
                          from Nellore, Andhra Pradesh
                          Jul 29, 2022
                          Resolved
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                          Resolved

                          I was supposed to pay my Mutual Fund SIP on July 26th, 2022 which is setup as auto-pay but auto-debit never happened. then i paid the amount manually to respective merchant app on 25th July 2022.

                          On 22nd July 2022, I got a message from ICICI stating that due to insufficient balance ECS/NACH could not be processed. I checked with my merchant on this and they have received the required SIP amount. But i can see that inr 424.50 has been debited with the transaction code as 'ecsrtnchg210722_sr[protected]' on July 29nd, 2022.

                          None of the customer care numbers are working and i am unable to report this issue.
                          Sep 3, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 29, 2022
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a0mm) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            AMolll
                            Jul 28, 2022
                            Resolved
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                            Resolved

                            My self Amol Kale, I have been with icici bank since long time. This year 2022 826/- Rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 27 July 2022. DMC/[protected] DP CHGS TILL J UN-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                            Aug 29, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 29, 2022
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a0mr) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Y
                              Yash@12345
                              from NEW DELHI, Delhi
                              Jul 28, 2022
                              Resolved
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                              Resolved

                              Website: icicibank.com

                              Hi I am Yash Kumar, I have been with icici bank since 2019. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 26 July 2022. DMC/IN[protected] DP CHGS TILL JUN-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                              Sep 11, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 08, 2022
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0am60) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                V
                                vinoth venkatanarasimman
                                Jul 28, 2022
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                                Without any information ICICI Bank debited 826/- from my account.
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0am6a) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  Parvej ali khan
                                  from Muzaffarnagar, Uttar Pradesh
                                  Jul 28, 2022
                                  Resolved
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                                  Resolved

                                  Your employees rishabh reject my file after doing all formalities and also not receivingy calls
                                  Sep 13, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 08, 2022
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0am6i) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    AnilSeh
                                    from New Delhi, Delhi
                                    Jul 28, 2022
                                    Resolved
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                                    Resolved

                                    I am Anil Kumar. Amount of Rs.826 was debited by ICICI bank[protected] on 26/07/2022 without any sms alert or email alert. The transaction mark was DMC/IN(Demat Acc no.) DP CHGS TILL JUN 2022.The Demat account mentioned in the transaction mark belongs to my ICICI direct account.
                                    at the time of opening of this Demact account ICICI representative told that no charges involve this account. So, why ICICI deduct money? please refund my amount.
                                    Jul 28, 2022
                                    Complaint marked as Resolved 
                                    amount directly deduct from my account without any prior information through sms/email/phone call etc.
                                    ICICI Bank customer support has been notified about the posted complaint.
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