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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 93

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M
mohit_chandani_30
from New Delhi, Delhi
Jul 27, 2022
Resolved
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I have not used the Demat account but still, 550.67 Rs got debited from my account without any knowledge.
Aug 31, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2022
ICICI Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a1z9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    Saifu78
    Jul 27, 2022
    Resolved
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    826 rupees has been deducted from my account as (Dmc/in IN[protected] DP CHGS till Jun 22.

    They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

    When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my amount.
    Aug 30, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 30, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      I am Tanmay Arora. Amount of Rs.826 is debited by ICICI bank on 27/07/2022 without sms alert or email alert. The transaction mark was DMC/IN(demat acc no.) DP CHGS TILL JUN 2022.The demat account mentioned in the transaction mark belongs to my ICICI direct account.
      I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges are new fees there was no...
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      S
      Siddharth21222
      from Varanasi, Uttar Pradesh
      Jul 27, 2022
      Resolved
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      I am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till) on 26-July-2022. I have never used my demat account till now.

      They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

      When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected]
      Aug 29, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 27, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        9
        9563567542
        from Bankura, West Bengal
        Jul 27, 2022
        Resolved
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        Address: JB ROAD MACHANTALA BANKURA WESTBENGAL 722101

        Name: PRASENJIT CHAKRABARTY
        Account No / Application No:[protected]
        Product/Service: Savings Account
        Request related to: Transaction Dispute
        Type of request/complaint: Discrepancy in cash dispensed from ICICI ATM
        E-mail address: [protected]@gmail.com
        Mobile no:[protected]
        [protected][protected][protected][protected]
        I am Deposit Cash 10000 rupees in Icici atm In Bankura But Cash Submit In Your atm, But Balane Not Credit My account...Appcattion On Icici Bank Mangeer in 08/07/2022 but Stlli Now My Problam Not Solved plz Help Mee...
        [protected][protected][protected][protected][protected]
        Denomination Notes:500

        Count of Notes:20

        Transaction Timing:14.45 (08/07/2022)

        Cash deposited by:ATM

        IFSC code of the branch:ICIC0001925
        [protected][protected][protected]-----
        Debit card number through which transaction is done:[protected]

        ATM ID:19251OAR

        Transaction number:DEFAULT

        Date of deposit :08/07/2022-TIME-14:45

        Amount:10000

        Location where the cash is deposited:BANKURA

        Branch :BANKURA
        Aug 2, 2022
        Complaint marked as Resolved 
        Resolved
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 27, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Aug 02, 2022
        Updated by 9563567542
        Resolved
        My Problem Not Resolved 22days Complete...Please check This Matter, Icici bank dose Not Help Mee...
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          S
          Sandeepsahu15
          Jul 27, 2022
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          Hi,

          I was charged an amount of 826 rupees towards DMC DP charges when I had no demat account with ICICI. In fact I never created one. I want this amount to be refunded as soon as possible
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09v7y) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            M
            Monil Chouhan
            Jul 27, 2022
            Resolved
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            Myself Monil Chouhan, I have been with icici bank since 2017. This year 2022 826/- rs is deducted from my account without any alert message. The representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 26 July 2022. DMC/ DP CHGS TILL jun-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
            Aug 29, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 27, 2022
            ICICI Bank Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09v89) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              P
              ps208317
              from Noida, Uttar Pradesh
              Jul 27, 2022
              Resolved
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              Resolved

              My name is pankaj saini . i have been with icici bank since 2017. Yesterday[protected] my money 90.37/- rs is deducted from account without any alert message and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. DMC/DP CHGS till JUN-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
              Aug 31, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 27, 2022
              ICICI Bank Customer Care's response
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09v88) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                from Greater Noida, Uttar Pradesh
                Jul 27, 2022
                Resolved
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                Resolved

                Hi,

                I have been irritated by ICICI BANK personal loan department.

                They keep calling everyday for a personal loan offer, I have told them many times that I don’t need anything and to stopping calling me, yet I get calls every day.

                I been a serious harassment.
                Aug 27, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 27, 2022
                ICICI Bank Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09v8h) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  pvikas5
                  Jul 27, 2022
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                  Hi
                  I have submitted my bank details of ICICI bank in EPFO portal on dated 9th July but still approval in process

                  Need support there is no response from any type

                  Regards,
                  Vikas
                  ICICI Bank customer support has been notified about the posted complaint.
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                    P
                    Premkumar Rajendran
                    Jul 27, 2022
                    Resolved
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                    Resolved

                    Transaction Failed because of payment gateway, but I'm paying the price

                    I made an imps transaction on[protected], once after entering OTP upon submitting the transaction failed but the amount was debited.
                    It has transferred in at most emergencies and lives were dependent on it and the amount is also huge I can't afford to send it again.

                    There were no clear options to find failed transactions and I could only see the transaction in the e-statement and not in the completed transaction.br...
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                    A
                    Anooprajan
                    from Kozhikode, Kerala
                    Jul 26, 2022
                    Resolved
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                    Resolved

                    Respected Sir,
                    I was a savings account with in icici bank and due to unsatisfactory service from Vadakara Branch i was closed that account on 30 june 2022.I have credit card of icici bank, So many times i asked to the concerned officer regarding Auto pay during account closure time. He informed me after clossing the account that service automatically disable. For the period of 21/05/22 to 20/06/22 total amount 6024.25 and due date was 07/06/22.i was paid same amount on 07/06/22.But unfortunately Rs. 531 charged to me for Auto pay return charges. Auto debit return fee 450 + 81 Gst.

                    Next month Again they charged me the same. After giving compliments customer care exicutive called refunded 450 only.
                    This all things happened only because of the concerned officer misleading.
                    So iam requsting you to kindly do the needful for reversing full amount.

                    Account holder :Anoop. R Account Number :[protected]
                    Branch : vadakara
                    Credit card No: [protected]

                    Thanks and Regards
                    Anoop.R
                    [protected]
                    Sep 2, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Jul 26, 2022
                    Updated by Anooprajan
                    Customer service executives not ready to solve the issue
                    Verified Support
                    Jul 31, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Sep 21, 2022
                    Updated by Anooprajan
                    Issue solved
                    Respected Concern,
                    Thank you for your support and guidance regarding this issue. I would like to inform you that i received mail confirmation from ICICI bank for reversing of amount 450 only, still they didn't reverse the GST amount 81.In my credit card statement Showing 81 as outstanding.
                    Requesting to you for the said amount reversal.

                    Thanks and Regards
                    Anoop.R
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                      R
                      rohitjsr30
                      Jul 26, 2022
                      Resolved
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                      Resolved

                      Hi
                      I am Rohit Ranjan. An amount of Rs.826 was debited by ICICI bank on 26/7/2022 without any sms alert or email alert. The transaction mark was DMC/IN(demat acc no.) DP CHGS TILL JUN 2022.The demat account mentioned in the transaction mark belongs to my ICICI direct account.

                      I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges are new fees there was no prior intimation about the new fee structure. If these charges are not part of ICICI direct fee structure please refund my money. I tried to complaint launch a query/complaint through ICICI Bank's 'https://www.icicibank.com/complaints/complaints.page' but the webpage did not process my request'.

                      Regards
                      Aug 31, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 31, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09vcz) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      I had a similar debit and want to know why this happened. It should be refunded...
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                        C
                        cagou43
                        from Mumbai, Maharashtra
                        Jul 26, 2022
                        Resolved
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                        Dear sir/Madam,

                        Rs 757.17 dated[protected] deducted in my saving accounts for what's.

                        I am not using any demat account. I already requested via email for closing of demat and visit to nearest bank also but still demat account activated.

                        Please reverse the charges and close all service of demat account.
                        Aug 31, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 31, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09vd0) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          M S SAIKUMAR
                          Jul 26, 2022
                          Resolved
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                          Resolved

                          DP CHGS TILL JUN-22 WITH THIS remarks, an amount of 826 got deducted from my ICICI bank. When I called the customer care they said Its demat charges. I have never opened a Demat with ICICI bank. that too they are saying I have opened an account in 2020. I have never given consent to open a Demat account.

                          Account Number :[protected]
                          Sep 1, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 31, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            saurabhkothari1111
                            from Jalgaon, Maharashtra
                            Jul 26, 2022
                            Resolved
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                            Resolved

                            Address: digras, icici bank , shivaji chowk

                            We have purchased gold in auction from icici bank with UID SR[protected] of weight 100.30 which was mentioned by bank as 22 carat (91.6 %) of gold and we got it through online auction and when we went to he branch of icici bank digras in yavatmal district, the branch did not let us to check the packet they said you have to pay the amount and then only you will be able to open the packet and check. then we payed the amount 366660 and when we check the packet it was total fake gold which was only (2 carat) only.
                            Aug 26, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 26, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09sko) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            where should i send all details plz send me the email address of icici bank
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                              S
                              Sudhir Ahirwar
                              Jul 26, 2022
                              Resolved
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                              Resolved

                              सेवामें

                              श्रीमान शाखा प्रबंधक महोदय

                              विषय:- वापसी धन राशि प्राप्त ने होने के संदर्भ में सविनय नभः निवेदन हैं कि मेरा Refund 22 July रात 9 बजे CROMA online shopping website की तरफ से इतने रु 32990 भेजे किये गए थे लेकिन अभी तक मेरे अकाउंट |[protected] में नही आये आप उस पैसे को मेरेaccount में लाने का प्रयास करे | merchant को मैंने 05/07/2022 को debit card से payment किए गए थे तो फिर उन्होंने वापिस refund initiate back to source | किया गया है [protected] को और उन्होंने मुझे ये नंबर प्राप्तRefund reference number-rf3179f3373da48cea

                              Debit card details -4032

                              Account number[protected]Refund reference number-rf 3179f3373da48cea

                              Debit card details -4032

                              Account number[protected]
                              Aug 27, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Jul 26, 2022
                              Updated by Sudhir Ahirwar
                              Refund initiate date 22/07/22 raat9 bje

                              Jul 26, 2022
                              Updated by Sudhir Ahirwar
                              For Authorization

                              Naam- VED SINGH

                              Dob-10/10/2000

                              Mother name sareeta singh
                              Verified Support
                              Jul 26, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                RPG@sachin
                                Jul 26, 2022
                                Resolved
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                                Resolved

                                SIR
                                Holding TAX SAVING BOND under
                                BONDHOLDER NO[protected]
                                CERTIFICATE NO 188902
                                Please send me payment

                                THANKS
                                RAJENDER PARSAD GARG
                                YAMUNA NAGAR-135001
                                Aug 26, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 26, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09slb) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  pulakesh thakuria
                                  Jul 26, 2022
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                                  An amount of 826 rupees was deducted on 28th June stating its been deducted for DMC DP charges. This is a complete scam thats been done with me. When i first applied for the bank account opening this demat account was said to be in accordance with the account opening and there will be no additional charges for the same. But when i am checking my bank statement now an amount has been deducted. Also when deducted there was no notification of deduction. This is a complete scam done by the ICICI bank.
                                  Please refund my money at the earliest. I am not ready for this kind of deduction for which i was not even informed of also.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09skq) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Y
                                    yarlagaddasriharsha
                                    from Hyderabad, Telangana
                                    Jul 26, 2022
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                                    Respected sir/madam
                                    My self y.Sriharsha paytmbank user[protected]
                                    Icici told to block(rrn[protected] my paytmbank account due to fraud report on me .
                                    Someone(balaji gogineni ([protected]) icici bank user sent moneny(8000rs) on my phonephy by mistake (04th -jun -2022)
                                    Idon't know who's he raised complaint against me, not even 1hr waiting any way
                                    I, send his money on same day .And he withdrawn his complaint on same day
                                    But my paytm account was blocked
                                    Regards this i called paytmbank they asked 'noc' from icicibank .
                                    Regards this i contact with icici they are asking 'noc' request from paytmbank.
                                    Agin i contact paytm bank but they are saying account holded by icicibank .So noc needed from their end only
                                    We dont raise any noc request to icici
                                    No one can responding properlly To mails
                                    Please slove my problem sir
                                    Paytm bank account my main account
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 26, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Jul 27, 2022
                                    Updated by yarlagaddasriharsha
                                    Please find attached file
                                    the complaint was closed 50days ago .but my account not unblocked
                                    How many days you will take resolve one small issue

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