Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
Resolved
14308
Unresolved
9475
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 93

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yash@12345
from NEW DELHI, Delhi
Jul 28, 2022
Resolved
Report
Copy
Resolved

Website: icicibank.com

Hi I am Yash Kumar, I have been with icici bank since 2019. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 26 July 2022. DMC/IN[protected] DP CHGS TILL JUN-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
Sep 11, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0am60) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vinoth venkatanarasimman
    Jul 28, 2022
    Report
    Copy

    Without any information ICICI Bank debited 826/- from my account.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0am6a) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Parvej ali khan
      from Muzaffarnagar, Uttar Pradesh
      Jul 28, 2022
      Resolved
      Report
      Copy
      Resolved

      Your employees rishabh reject my file after doing all formalities and also not receivingy calls
      Sep 13, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 08, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0am6i) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        AnilSeh
        from New Delhi, Delhi
        Jul 28, 2022
        Resolved
        Report
        Copy
        Resolved

        I am Anil Kumar. Amount of Rs.826 was debited by ICICI bank[protected] on 26/07/2022 without any sms alert or email alert. The transaction mark was DMC/IN(Demat Acc no.) DP CHGS TILL JUN 2022.The Demat account mentioned in the transaction mark belongs to my ICICI direct account.
        at the time of opening of this Demact account ICICI representative told that no charges involve this account. So, why ICICI deduct money? please refund my amount.
        Jul 28, 2022
        Complaint marked as Resolved 
        amount directly deduct from my account without any prior information through sms/email/phone call etc.
        ICICI Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pradeep1616
          Jul 28, 2022
          Report
          Copy

          Dear ICICI Bank team,

          Pradeep Here, Yesterday in my ICICI Bank account 777.27 Rs debited without intimation.

          I checked in my bank statement showing like DMC/***** DP Charges..also I never used Demat account

          Please return back my amount

          Regards,
          Pradeep
          ICICI Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            gautamkathpal
            from AGRA, Uttar Pradesh
            Jul 28, 2022
            Resolved
            Report
            Copy
            Resolved

            I have an account with ICICI Bank and I use their app for UPI. I have 3 accounts ( 3 different UPI IDs) linked to that. I am facing two issues and contacted the bank 30-35 times but they are not ready to accept it or solve it. First, in imobile pay you can't change the linked account under one UPI Id. I don't want to delete UPI Id just wanna change the account because the current linked account is closed. Second issue I am facing is that It is showing a bank account that doesn't exist. Of course it's a technical issue I am not able to remove or change it. I don't have any account ending with xx32. Obviously I am not able to check balance or send money. They make excuses and not ready to provide a solution to it.
            Jul 28, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            i have opened ICICI Savings Account by online on Dec 6th 2019 (Paid by online 2000/-) but till now i didn't received the amount u can find the Transaction Details below

            You have successfully transferred funds to your new ICICI Bank Savings Account. The amount will be credited in your Savings Account in 2 working days.

            The transaction details are:
            Date: Dec 06, 2019.
            Amount: INR 2, 000/-,
            Transaction reference number: [protected]

            Regarding this am last two days continuously following with customer care but i did't receiver proper update they are just transferring call to other department
            Helpful
            1 other people found this review helpful
            1 found this helpful
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Abhinaw1232
              Jul 28, 2022
              Report
              Copy

              I have got a call from ICIC Direct saying please buy shares for atleast Rs. In 10 or 20 your account will be activated and you will receive a brokerage bonus of Rs.2000. And later the customer care directed me to buy at least 5 SEPs, which I did without specifying the amount involved.
              Next day I saw in my bank account that Rs.826. Which is completely unacceptable.

              When I created the demat account, I was not told about the DP charges, it was told to me by the ICICI representative that it is free and will never be charged and also I did not get any message alert in my mobile Who is registered with ICICI Mobile Banking. My ICICI account number is[protected] and Trading A/c No. [protected]. This is completely unacceptable and please refund my amount. my phone number [protected]
              ICICI Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                from Farrukhabad, Uttar Pradesh
                Jul 28, 2022
                Resolved
                Report
                Copy
                Resolved

                Deducted 826.00 rs on name of dmc, Een though no demat account was running and why no deductions msg was provided ?Give back my amount otherwise will surely go to consumer forum against u.
                Aug 31, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 30, 2022
                ICICI Bank Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a21l) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  chetan.ck
                  from LUCKNOW, Uttar Pradesh
                  Jul 28, 2022
                  Jul 27, 2023
                  This thread was updated on Jul 27, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  Icici bank (DMC/IN30302891621683 DP CHGS TILL J UN-22) charges

                  Address: 2la place, Shahnajaf road hazratganj, Lucknow

                  I am CHETAN. 826.00 Rupees has been deducted from my account as[[protected]] DP CHGS TILL JUN-22) DP charges on

                  26/07/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                  message to my mobile. I need justice and my money back immediately.My Account Number is[[protected]]....
                  Helpful
                  4 other people found this review helpful
                  4 found this helpful
                  1 Comment
                  Report
                  Copy
                  J
                  jithinsshanavas
                  from Kozhikode, Kerala
                  Jul 28, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Unable to generate ICICI internet banking password

                  Address: Kozhikode

                  I recently opened a salary account in ICICI as per my corporate request and received all the kit for the same. I have registered my mobile number with the account by visiting the nearest ICICI ATM too. But I was unable to generate the password for the received userid or Account number online and system throws an error message stating "Mobile number is not registered with the account please visit nearest branch/ATM". I have done this couple...
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy
                  V
                  vinodazure
                  from Chennai, Tamil Nadu
                  Jul 28, 2022
                  Report
                  Copy

                  Hi Team,

                  Today I received a call from ICICI credit card department and a supervisor named Prakash spoke to me in a very unprofessional manner.

                  As you can see on below mail the transaction has been rolled back and amount is credited to credit card account and same I was mentioning to him multiple times but he was not accepting it .

                  Please go through the recordings and see why he spoke to me like this.

                  My due date was on 24th and all the amount was paid (61844 was credited on 22nd July from HDFC life and Rs 3065 was paid on 22nd)

                  Now I want to know why Praskash was not accepting this and talked to me in a rude way . I clearly told him this is not the way you to talk to a customer and i got angry with this attitude .

                  Now I got late fee which they are saying the refund from vendor will not be considered as payment .

                  As of now the payment has been made totally
                  These people (ICICI Customer) are literally harrasing by calling multiple times

                  .

                  Regards,
                  Vinod J
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 30, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a1yt) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Jul 30, 2022
                  Updated by vinodazure
                  Hi Team

                  I would request to rollback the late fee which was charged upon me even after paying the bill 2 days before the due date .

                  Thanks,
                  Viinod J
                  Aug 01, 2022
                  Updated by vinodazure
                  Hi Team,

                  Could you please share me your email id ?

                  Regards,
                  Vinod J
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rag12367
                    from NEW DELHI, Delhi
                    Jul 28, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: new delhi

                    I have no demat account with ICICI,
                    neither have i activated same.
                    dont know since when they are charging 3400 annually divided into quarterly payout .
                    DMC/IN[protected] DP CHGS TILL JUN-22

                    absolute fraud
                    Sep 12, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 30, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a1z5) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mohit_chandani_30
                      from New Delhi, Delhi
                      Jul 27, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have not used the Demat account but still, 550.67 Rs got debited from my account without any knowledge.
                      Aug 31, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 30, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0a1z9) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Saifu78
                        Jul 27, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        826 rupees has been deducted from my account as (Dmc/in IN[protected] DP CHGS till Jun 22.

                        They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                        When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my amount.
                        Aug 30, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 30, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          I am Tanmay Arora. Amount of Rs.826 is debited by ICICI bank on 27/07/2022 without sms alert or email alert. The transaction mark was DMC/IN(demat acc no.) DP CHGS TILL JUN 2022.The demat account mentioned in the transaction mark belongs to my ICICI direct account.
                          I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges are new fees there was no...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          S
                          Siddharth21222
                          from Varanasi, Uttar Pradesh
                          Jul 27, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          I am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till) on 26-July-2022. I have never used my demat account till now.

                          They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                          When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected]
                          Aug 29, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 27, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            9
                            9563567542
                            from Bankura, West Bengal
                            Jul 27, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: JB ROAD MACHANTALA BANKURA WESTBENGAL 722101

                            Name: PRASENJIT CHAKRABARTY
                            Account No / Application No:[protected]
                            Product/Service: Savings Account
                            Request related to: Transaction Dispute
                            Type of request/complaint: Discrepancy in cash dispensed from ICICI ATM
                            E-mail address: [protected]@gmail.com
                            Mobile no:[protected]
                            [protected][protected][protected][protected]
                            I am Deposit Cash 10000 rupees in Icici atm In Bankura But Cash Submit In Your atm, But Balane Not Credit My account...Appcattion On Icici Bank Mangeer in 08/07/2022 but Stlli Now My Problam Not Solved plz Help Mee...
                            [protected][protected][protected][protected][protected]
                            Denomination Notes:500

                            Count of Notes:20

                            Transaction Timing:14.45 (08/07/2022)

                            Cash deposited by:ATM

                            IFSC code of the branch:ICIC0001925
                            [protected][protected][protected]-----
                            Debit card number through which transaction is done:[protected]

                            ATM ID:19251OAR

                            Transaction number:DEFAULT

                            Date of deposit :08/07/2022-TIME-14:45

                            Amount:10000

                            Location where the cash is deposited:BANKURA

                            Branch :BANKURA
                            Aug 2, 2022
                            Complaint marked as Resolved 
                            Resolved
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 27, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Aug 02, 2022
                            Updated by 9563567542
                            Resolved
                            My Problem Not Resolved 22days Complete...Please check This Matter, Icici bank dose Not Help Mee...
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sandeepsahu15
                              Jul 27, 2022
                              Report
                              Copy

                              Hi,

                              I was charged an amount of 826 rupees towards DMC DP charges when I had no demat account with ICICI. In fact I never created one. I want this amount to be refunded as soon as possible
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09v7y) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Monil Chouhan
                                Jul 27, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Myself Monil Chouhan, I have been with icici bank since 2017. This year 2022 826/- rs is deducted from my account without any alert message. The representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 26 July 2022. DMC/ DP CHGS TILL jun-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                                Aug 29, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 27, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09v89) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  ps208317
                                  from Noida, Uttar Pradesh
                                  Jul 27, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  My name is pankaj saini . i have been with icici bank since 2017. Yesterday[protected] my money 90.37/- rs is deducted from account without any alert message and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. DMC/DP CHGS till JUN-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                                  Aug 31, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 27, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09v88) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit