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ICICI Bank Complaints & Reviews

3.3
Updated: Nov 16, 2025
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ICICI Bank reviews & complaints page 94

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V
vikash kumar rai
Jul 18, 2022
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Address: P31 STRAND BANK ROAD, KOLKATA - 2

My saving account has been debited rs.566.16/- without my information. What is this transaction. Idont have any idea, so please kindly refund my deducted maount in my saving account.

Nach_ad_rtn_chrg~adbldesk~12jul22~72d5230~bts_b002
ICICI Bank customer support has been notified about the posted complaint.
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    taneja_puja
    Jul 18, 2022
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    Recognition of Work for MUA Sonia Kaur, +91 [protected] based at Noida, India
    Makeup and Hairdo Services taken on August 25, 2021
    Pros:
    1. She arrives 50 minutes late for her appointment time without any reason and apology. She doesn’t bother to inform you and for her its normal to be late by 50 minutes.
    2. She complains of no servants and lift for reaching second floor. It’s a huge shocking task for her at the last moment.
    3. She leaves unfinished work and than blocks you.
    4. She forcefully does additional tasks to make extra money. She was booked for 2 makeups with hairdo and just one hairdo. She was asked only to apply foundation and do the hairdo. She forces the senior lady to sit quietly and kept ignoring her requests. She gave her a light base and hairdo and than asks for additional charges for a full makeup
    5. She skips the services committed and included. No sign of nail paints. We had to struggle for it after she left as she came an hour late and didn’t even bother to give all services.
    6. She asks your INR 900 for each eye lash additional which was in fact a part of the package deal.
    7. Initially she claims she needs a repeated customer and that’s why shes doing this work. But later she doesn’t care as she has too many clients already.
    8. She’s too rude and cold and doesn’t bother for your requirements or her own commitments.
    9. She does everything her styles without bothering to ask you or follow your request
    10. She claims its all HUDA products and Maybelline superstay lipsticks. But she uses local lipstick which wears off in 2 hours. She proudly leaves an empty bottle of Lakme waterproof eyeliner less than 100 INR and claims she has used a smudge free eyeliner which will stay whole night.
    11. She doesn’t complete her hairdo and leaves in a hurry saying I have another appointment and I cant be late. You call her as the hair are all messed moment she stepped out but she refused to come or respond as her next appointment is already late. Than she blocks your calls and fb messenger. She just sits in her car and didn’t even start it yet but refused to come back and help leaving you in a mess. Shes clear I am late for another appointment and hence wont come back and you manage on your own only. Waow and that’s exactly why she was hired.
    12. You get late to leave by more than an hour becos : shes late by an hour and leaves you in a mess to struggle with messed up hair bun.
    13. Oh yes most important, she forces you to pay for rotten services and that’s not forced charity rather stealing and theaft. Even in charity you get blessings and satisfaction of helping someone in need. But here you are forced to pay for such shabby work and disaster caused for their errors. So definitely it’s stealing and scamming.

    CONS:
    1. Due to COVID, all parties have only limited family and friends. You reach late becos you started late and than had to do the hairdo again which was left in a mess by MUA.
    2. She asks you for extra money even though it was a part of the package and other items goes missing since she doesn’t have time and doesn’t bother of her own commitments
    3. She accepts money which was decided and a bit extra with a favor of no further repeat of services as she already has too many clients and doesn’t bother
    4. Her professionalism and politeness was never visible.
    5. She kept complaining for climbing till second floor and no house maid to lift her bags.
    6. You reach the venue late and than a disaster starts. Rather than complementing or just saying hi hello by family, you are asked reasons for such looks where lipstick is missing and you are already late getting things done. The remaining lipstick found its place outside the lips.
    7. Enjoy struggling and calling remaining family and friends but in vain as no one carries lipsticks to the venue any further. Maybeline and various other brands have perfect non transferable non smudging and long stay lipsticks.
    8. DO NOT ever trust these online MUA and their fake claims. Always go with the parlour next door or the girl next door who will give you the work with compassion and respect.

    BEAWARE guys.
    ICICI Bank customer support has been notified about the posted complaint.
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      P
      pinky17
      Jul 18, 2022
      Resolved
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      Address: Mumbai

      The bill generated for the month of June on my Credit card was Rs 9006, I received some refund amount Rs 2130 from a merchant. So my total Outstanding amount on Credit card was Rs 6876. Based on this Outstanding amount I paid the bill of this same amount (Rs 6876) before the end of billing cycle (on time payment).
      Now I have been charged with Rs 531, ICICI bank representative is saying since I have paid only Rs 6876 I have been charged for this. I should have paid Rs 9006.
      I believe I have been charged wrongly for this amount Rs 531 as I have paid the Outstanding amount charged on my Credit card before time. I have always paid the bill on time.
      ICICI bank should negate this charged amount.
      Aug 20, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 18, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a094e1) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Santosh_P
        from New Delhi, Delhi
        Jul 18, 2022
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        Hi I am facing an issue o[censored]ndisclosed/Unidentified deductions from the bank 4 time the amount is Rs. 590. can anybody will explain why bank has deducted that amount,
        Refer below deduction description;

        Serial Number Transaction Date Transaction Remark CR/DR Amount (INR)
        1 18/07/2022 NACH_AD_RTN_CHRG~CAMSICI~27DEC21~16fe161 Dr. 568.99
        2 18/07/2022 NACH_AD_RTN_CHRG~CAMSICI~27JAN22~cdd8823 Dr. 590.00
        4 30/12/2021 NACH_AD_RTN_CHRG~CAMSICI~27DEC21~16fe161 Dr. 21.01
        5 8/12/2021 NACH_AD_RTN_CHRG~CAMSICI~26NOV21~c203677 Dr. 590.00
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0989j) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          R
          Rupesh Molawade
          Jul 18, 2022
          Resolved
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          Resolved

          Address: SS3, Room no. 911,, Sector-2, Koparkhairane

          Hello ICICI,

          Every month 100rs debited in my account under iprugtp-nca.
          I am regular icici bank customer from last 4 years.

          Regards,
          Rupesh Molawade
          +1 photos
          Aug 26, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 18, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            sachdevavinod
            from New Delhi, Delhi
            Jul 18, 2022
            Resolved
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            I am holding a s/b a/c with the above mentioned bank. I have never transacted on the Demat account. The rest is self explanatory in the Photo Added.
            +1 photos
            Aug 21, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 18, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              S
              som.raj9095
              Jul 18, 2022
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              I contacted ICICI customer service to get the swift code and even after contacting multiple times, they provided different and incorrect codes. I processed the international transaction and got a charge of $50 because it went to an incorrect bank because of an incorrect swift code.
              The complaint is already filed and contacted the ICICI NRI team more than 25 times now. They promise that I will get a callback but never received it.
              My last contact was Ganesh who told me the same thing and still got nothing.
              SR[protected]
              I sent an email to their grievance team and never heard from them.
              +1 photos
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 18, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Jul 21, 2022
              Updated by som.raj9095
              Hello ICICI team,

              I have been hearing the same for the last 20 days and no one has contacted me yet. I will be going to the consumer court now and will file a complaint about this issue adding how much you harass people in providing the resolution.

              - Sumit Joshi
              Jul 27, 2022
              Updated by som.raj9095
              No update or contact from your team. Are you guys going to provide any support or not?
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                R
                Rishi0124
                from Greater noida, Uttar Pradesh
                Jul 17, 2022
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                Address: Delhi

                I took a loan of Rs. 2, 50, 000 on my credit card in the month of september 2019 and after paying 6th EMI of around Rs. 15000/month I failed to pay next EMI's due to Job loss in the corona pandemic .
                The Recovery agency called me in the month of october 2021 and asked for payment . I explained to them all the problems that happened with me and requested them to convert my dues into small EMI as per my income but they did not agree and started calling my relatives, to my company officers and asking for payment and harassing me to make payment in one or two installments.
                I was very depressed that time & decided to pay their one installment offer amounting to Rs. 98000 . They issued me a letter on 11 october and the payment date was 25th october then i told them that i can not arrange the money in this short time they said to me to don't worry they will take approval from bank for more time to pay just pay some minimum amount in this month. I paid 19000 on 26 october . They kept calling my relatives, to my company officers and asking for payment while I was arranging money Then I withdrew Rs. 26000 available in my PF account & Rs. 50, 000 ( in part) private loan @ 5% from per month interest. However, the last payment was done on 14th december as guided by the recovery agency. They promised me that account will be closed (Call recorded)

                But, I again received calls for collection from another collection agency for an amount of Rs. 163316/- for the same card.

                Please help me. I am totally depressed again . I already have a private loan which I took out to pay the credit card.
                Aug 18, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 18, 2022
                ICICI Bank Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a094hf) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  shrirohit91
                  from Chhindwara, Madhya Pradesh
                  Jul 17, 2022
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                  LAN - LTCHN[protected]
                  Location - Chhindwara
                  Name - Rohit Shrivastava
                  Address - Behind Gandhi Ganj, Shanichra Bazar, Ward No. 17, Chhindwara (MP) 480001

                  I took loan amount of Rs. 40000 for tenor of 18 months from ICICI Bank, Chhindwara (M.P). I closed my loan account on May 2020. But till date I didn't my get NOC. Moreover I didn't receive any call or any notice letter from ICICI bank.
                  I expect the needful as soon as possible.

                  Rohit Shrivastava
                  Chhindwara.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 26, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09qft) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Jul 27, 2022
                  Updated by shrirohit91
                  Dear Sir,

                  As the reply/comments of ICICI Bank, the Email address provided by ICICI Bank Customer Service Team
                  is hidden or protected. Also in comments, after the word "UID", the bracket word is not clear.

                  Kindly provide details correctly. The ICICI Bank Customer Service Team is requested to contact me on [[protected]@gmail.com]
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                    S
                    Sured4321
                    from Nagpur Urban, Maharashtra
                    Jul 17, 2022
                    May 24, 2023
                    This thread was updated on May 24, 2023
                    Resolved
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                    Resolved

                    Amazon pay reward points are on hold

                    Address: Nagpur

                    Hi Concerned Team,

                    I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 7216 reward points are on hold for being a loyal...
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                    K
                    Krapangi
                    Jul 17, 2022
                    Apr 14, 2023
                    This thread was updated on Apr 14, 2023
                    Resolved
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                    Resolved

                    Eazypay-Transaction failed but money deducted

                    Details of payment:
                    Payment to icici - eazypay
                    Pay for
                    Fees payment done by PhonePe Sbi account.( 510/-rs.)
                    Transaction id : [protected]
                    Reference number - [protected]_[protected]
                    Date: 17/07/2022

                    Sir, my issue is regarding to failure of payment. This Sunday(Date- 17/07/2022, time- 01:05 pm) my account balance is deducted while making a payment for Delhi university STUDENT_EXAM_FEE_2022_JANUARY,...
                    +1 photos
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                    R
                    rahulraj93
                    Jul 17, 2022
                    Resolved
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                    Resolved

                    Today it has been found that from my ICICI bank account amount of 1899 rs has been deducted without my knowledge it has mentioned as PPL/WPP _SR[protected]_renewal of Policy.

                    Need your assist to solve this issues
                    +1 photos
                    Aug 19, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 17, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      rahulraj93
                      Jul 17, 2022
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                      Today it has been found that from my ICICI bank account amount of 1899 rs has been deducted without my knowledge, it has mentioned as PPL/WPP _SR[protected]_renewal of Policy.

                      Need your assist to solve this issues
                      ICICI Bank customer support has been notified about the posted complaint.
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                        D
                        Debasish_Samanta
                        from Kolkata, West Bengal
                        Jul 16, 2022
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                        Address: 72, Purashree, P.O. - Chandannagar, Dist - Hooghly - Pin 712136

                        Dear ICICI & 3i Infotech

                        This is to bring to your urgent attention that my ICICI Money Multiplier Bond – 122000 –MMB has already attained maturity the additional details are as under for ease of reference. However inspite of more than three reminders, sending the hard copy to your courier address and several follow up emails, my amount has not been credited to the bank account. The prolonged delay when the bond has matured more than a month ago is complete not understood and frustrating. Immediately resolve the long pending issue at the earliest and pay back the amount. The further details are as under for ease of reference.

                        Additional Details
                        Bondholder Number.[protected]
                        Name of Bondholders – Moumita Samanta & Debasish Samanta
                        Certificate No. 1505
                        Distinctive No.[protected]

                        The hardcopy of the documents mentioned as under has already been sent to office of 3i-Infotech.

                        " 3rd to 6th Floor, Tower No 5, International Infotech Park, Vashi, Navi Mumbai - 400703 (Vashi Station Complex)"

                        Request you to look into the matter and credit the amount at the earliest.

                        - This request letter duly signed by Bond holders.
                        - The xerox copy of my original bond certificate.
                        - Xerox Copy of PAN card of Bondholder
                        - Xerox copy of Aadhar card of Bondholder
                        - Cancelled cheque of the bank account of bondholder.

                        Yours faithfully,
                        Moumita Samanta
                        Debasish Samanta
                        (Bond Holders)
                        ICICI Bank customer support has been notified about the posted complaint.
                        Jul 16, 2022
                        Updated by Debasish_Samanta
                        The following are the image of the bond certificate, pan, aadhar card, cheque along with the proof of teh speedpost acknowledgement as proof of documents send and to enable easy tracking of the problem and immediate resolution of the grievance and payment of amount to the bank account

                        Verified Support
                        Jul 17, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a092np) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Jul 19, 2022
                        Updated by Debasish_Samanta
                        I am unable to see the email it is simple showing [protected]@icicibank.com. Kindly mention the full email id or drop this complaint to the concerned team at the earliest
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                          H
                          Harjot singj
                          Jul 16, 2022
                          Resolved
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                          Resolved

                          On 14 July I was recharge my fastag through upi google pay the money debited from my bank account but didn't get any money in fastag account after that I have called fastag customer care they were saying you will get money back in 24 hours but now it's 62 hours please resolve my problem as soon as possible
                          Aug 18, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 17, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09252) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Ramnandan Singh
                            Jul 16, 2022
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                            Address: sitamarhi

                            Dear sir,
                            i am 73 years old retired person, I had bought shares of bank of Baroda in 2005 via demat and trading account of icici bank, but without informing me my account as well as trading and demat was closed, I am not technical savvy so it's your responsibility to deliver the knowledge in the same way when the staffs of icici bank use to inform and promise at the time of opening the account, in these 17 years i lost 14000 rs of dividend, i am really disappointed by the way of service and fake promises, again my account was opened with the promise of linking the account and transfer of shares will be done but now they are not receiving my calls, my sons are residing in Delhi and pune, so i couldn't go again and again to the bank, kindly activate my demat and trading account and link it to my new account, please find my details provided below:

                            My Pan number:AINPS2106A
                            ADHAR:[protected]
                            MY NEW ACCOUNT IN ICICI:[protected]
                            DEMAT ACCOUNT:43379923
                            TRADING ACCOUNT:[protected]
                            MY MOBILE NUMBER:[protected]
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0925d) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Anuradha vaishnav
                              Jul 16, 2022
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                              Resolved

                              Address: Jaipur, Rajasthan

                              I have been using my Internet bank account for long time and now its saying it is disabled, I called customer care 7-10 time which is a paid number and every time customer care representative said that your voice is not coming and they disconnect call every time 10 minutes..

                              This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. Poor poor service !!!

                              How do I get the internet banking user id reactivated?
                              Aug 20, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 17, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0925o) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                It is with utmost disappointment that I have to say, my savings account has been disabled without any prior notice. Customer care is not receiving my call. I don't have any Relationship Manager assigned to me. This is such a helpless feeling. Such a pathetic and poor service I have never seen. I am one of the premier customers of ICICI using banking from the past 6 years.

                                Kindly activate my savings account as soon as possible.br...
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                                Heenal18
                                Jul 16, 2022
                                Resolved
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                                Resolved

                                On 16th July 2022 amount of rs 5582.25 rs got deducted from my ICICI Bank account with transaction description as cms/xxxxxxxx7876/ADTPSLSIPG_xxxxxxxx003. On informing the customer care executive it was told to me that this payment is made towards an SIP. However i have no such SIP registered. Please look into it and let me know.

                                Regards
                                Heenal
                                Aug 26, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 17, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a092lo) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  On 13 of july 2022 icici has deducted 236 rs from my account as deposit charge without any prior notice or information regarding the charges. I’ve been using the bank acount from last 2 tears and it was the first time i deposite a sun of 36000 rs. And when i called the customer care they said “ Sir aise hi hota h sabko pta h agar app non working hours mien paisa deposite krte ho toh charges lgte hai” and when i asked why is it that...
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