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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 94

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P
Pareshbhai Vadhvani
Feb 26, 2023
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I have salary account in ICICI bank, my account has been deducted by Rs 826. I have not using my dmat account at all.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ongr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    H
    Harshask
    from Hassan, Karnataka
    Feb 26, 2023
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    Address: Icici bank
    Website: www.icicibank.com

    Ive recharged my number with plan 666 jio money has been deducted twice and recharge is not successful and phone number to which recharge is done : [protected]
    At [protected]@icici
    Date is 24th feb 2023 time 9.30AM and 9.29AM
    Transaction id :[protected]
    Transation id 2:[protected]
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ongs) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      H
      Harshask
      from Hassan, Karnataka
      Feb 26, 2023
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      Address: Icici mumbai
      Website: Icici

      Ive recharged my number [protected] with jio plan 666 and money has been deducted twice recharge is not successful please see to the matter
      Date of recharge 24th feb 2023
      Time of recharge: 9.30AM and 9.29AM
      Recharge mode : upi
      Recharge platform: samsungpay
      [protected]@icici
      Transaction id :[protected]
      Transation id 2 :[protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        H
        Harshask
        from Hassan, Karnataka
        Feb 26, 2023
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        Address: Icici bank

        Ive recharged my number [protected] with 666 plan and money has been deducted twice and recharge is also not successful please see to the matter date 24th feb 2023 and time 9.30AM and 9.29AM
        ICICI Bank customer support has been notified about the posted complaint.
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          vijayprakash6174
          from Parvathipuram, Andhra Pradesh
          Feb 26, 2023
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          I am vijaya prakash V. 796 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL JAN 23) on 25-FEB-2023. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged which I don't want(I have not used till now).

          If this service is going to charge me they have to remind or intimate before, so that I can cancel or close that service and with out any prior information or sms alert the money was deducted from my account. Even after the deduction I did not get any notification. Today when I check my account I found it and this is the second time, last year also the money was debited but I don't understand on that time. This is completely unacceptable.
          Please refund my total amount and close that service or Demat Account. My icici account number is :[protected]
          and my phone number is [protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oltp) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            K
            kavimani26
            from Chennai, Tamil Nadu
            Feb 26, 2023
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            Address: mahalingapuram

            I didn't used any of your ECSR things, why you guys taken money from my account, pls give the reason and resent to my money with my account.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oltr) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              Abhishek Patkar
              Feb 26, 2023
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              An amount of 590Rs has been deducted from my account without any prior knowledge or information. All my Emis and deductions are also paid and still this charges have been levied. I want my refund for this amount
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p652) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                AvinashVagvala
                Feb 25, 2023
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                Address: Hyderabad

                Today as in 25th Feb 2023. ICICI Bank deducted Rs.826 From my account without any information via SMS or Email. Its been 7 years using the ICICI Bank for SA/CC. Till date I haven't used any DMC. But they got deducted Rs.826 as a DMC/XXXXXXXXXXXXXXXX/DP CHGS TILL JAN-23. Bank is looting public hard earn money silent. Kindly Do needful.
                ICICI Bank customer support has been notified about the posted complaint.
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                  AvinashVagvala
                  Feb 25, 2023
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                  Address: Hyderabad

                  Its been 7 years, I'm maintaining ICICI Bank account. Today as of Feb 25th 2023. Rs.826 Got deducted from my account as a charges of DMC/16O1XXXXXXXX3879 DP CHGS TILL JAN-23. Till date I didn't even use any other account other SA/CC Accounts in this bank. I not even got any message from bank. They directly deducted from my account silently. This is directly looting customers hard earn money silently without knowing. Kindly please do needful.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    Anjaneyulu Tanukula
                    Feb 25, 2023
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                    Am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19) on 25-apr-2019. I have never used my demat account till now.

                    They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                    When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ooxo) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Anjaneyulu Tanukula
                      Feb 25, 2023
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                      Am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19) on 25-apr-2019. I have never used my demat account till now.

                      They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                      When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
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                        R
                        rajpalmajoka
                        from Jaipur, Rajasthan
                        Feb 25, 2023
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                        Address: jaipur, India

                        I have transferred 75000 to PNB bank but not received by beneficially.
                        There was 2 transaction with same amount first was success and second failed. See below 2 transaction details:-
                        From Account Number
                        [protected]
                        GLITZ TECHNOLOGY PRIVATE LIMITED

                        To Account Number
                        Payee Account Number [protected]
                        Bank IFSC Code PUNB0874800

                        Transaction 1, Date[protected]:53:04 PM:-
                        MMT/IMPS/[protected]
                        6/Jaipal/JAIPAL /
                        PUNB0874800
                        Successfully transferred and received .

                        Transaction 2, Date[protected]:54:11 PM:-
                        MMT/IMPS/[protected]
                        2/Jaipal/JAIPAL /
                        PUNB0874800
                        Successfully transferred but not received by beneficially .
                        ICICI Bank customer support has been notified about the posted complaint.
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                          A
                          Aditi005
                          Feb 25, 2023
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                          I have been deducted with 826 rs on 24th feb under the name of DMC dp charges till jan 21

                          I am using icici since about 5 years and have never activated the demat account then how I am being charged . When I reached customer care they told that there is demat account on your name. No prior information or notification was given on this. This is really annoying to follow up on such unknown deductions
                          ICICI Bank customer support has been notified about the posted complaint.
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                            E
                            Evanson Jebamani
                            Feb 25, 2023
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                            Address: Rajiv Gandhi nagar, Iyyappan chawl,opp dharavi sports c, Near dharavi bus depot, Iyyappan chawl,opp dharavi sports c

                            From my account without any acknowledgement deducted 590rs twice in different occasion 22nd Feb and 23rd I want the refund back and want to stop monthly deduction system from bank...
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oltu) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Shidharth Mani
                              Feb 24, 2023
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                              Resolved

                              Details of payment:
                              Payment to icici - eazypay
                              Pay for
                              Fees payment done by PhonePe Sbi account.( 1210/-rs.)
                              Transaction id : [protected]
                              Reference number - [protected]_[protected]
                              Date: 24/02/2023

                              Sir, my issue is regarding to failure of payment. (Date- 24/02/2023, time- 04:29 pm) my account balance is deducted while making a payment for Delhi university STUDENT_EXAM_FEE_2022_JANUARY, Dr. Bhim Rao Ambedkar College of ₹1210 through eazypay- icici gateway.

                              In brief :-

                              Actually, the matter is when i proceed to payment page after entering all
                              credentials of my upi mode then the payment was transacted from PhonePe. After a duration 5 minutes, the website shows me an error message in which it is written that " Transaction is not successful. Payment process not completed." Also, in my college dashboard there is an option for pay fees but i have already paid. and i checked eazypay website by filling in my mobile number, but no information is showing.

                              I contacted the biller i.E.T.I.M.E. But they don't have much information regarding this. I want you to please make a refund to me for the balance
                              that is incorrectly deducted from my account. I would be grateful if this issue could be resolved without further delay. I am posting few snapshots of this incident that may be helpful to you in sorting out this poblem.
                              Apr 2, 2023
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 26, 2023
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0olu1) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                G
                                Gokul_Kumar
                                from Coimbatore, Tamil Nadu
                                Feb 24, 2023
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                                My amazon rewards of ₹8919 for the transactions done from Jan to Feb 2023 on my amazon pay ICICI credit card xxxx 7008 is put on hold without prior notice. I have a limit of 5lakhs, why should they give me such a limit in the first place, if they wanted me to not use my card to its limits?
                                They advertised that I will get unlimited 5% cashback on my amazon spendings and 1% on all other spendings, that's why I bought the card, otherwise, why would I even bother to get this card? Now after spending, withholding the cashback without any prior intimation is ridiculous. I have been an ICICI customer for more than 10yrs now, Now I am considering moving all my accounts to other banks. they could have got much more than thas out of me had they calculated my CLV .
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oje0) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  V
                                  Villiyanur Vancheeswar
                                  Feb 23, 2023
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                                  My SB account
                                  debited with Rs 3500 on 18/2/23 as follows:
                                  NFS/COCHN017/CASH WDL/18-02-23 3, 500.00
                                  Please explain why I am debited?
                                  Thanks
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oh43) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    Ajai Kr Srivastava
                                    Feb 23, 2023
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                                    Address: ICICI BANK MUMBAI
                                    Website: ICICI BANK

                                    Company has issued loan against my credit card.
                                    I rejected the loan in written.
                                    Company asking for GST, Processing Fee and other charges, which I feel unethical.
                                    LOAN amount of rs three lakhs only, has been credited in my SAVING ACCOUNT -ICICI[protected], against my AMAZON icici Credit card on interest rate I am not aware about.
                                    There was no request or call from customer end.
                                    No loan paper send to me to know about loan terms and conditions.
                                    There are not taking back loan amount and asking for extra processing charges.kindly intervene in matter.
                                    REGARDS
                                    A K Srivastava
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oh4r) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Ajai Kr Srivastava's [Complaint's author] reply, Aug 26, 2023
                                    After taking with customer care team in detail and, registering the issue with them the matter is still to be solved.
                                    In fact my service requested nos are not being taken seriously and being closed premature.
                                    Even I am not able to proceed for nest stage of grevance as SR no is being closed, without my information and satisfactory solution.
                                    My complaint is pending with RBI and they have forwarded to ICICI Bank, but the bank now taken direct action against me and my saving cum trading (3 in one) acoount has benn marked as lean acoount.
                                    This is highly objectionable .They have but a negative balance in my account which asking more than Rs 30, 000/- as per their calculation, which is not acceptable to me.
                                    No senior authorised person/manager comes on call to resolve the issue.
                                    This is very negative approach of ICICI bank to resolve the customer grievances.
                                    Let us hope good REOLUTION AND COMMUNICATION FROM BANK END.
                                    A K SRIVASTAVA
                                    MOB-7043271937
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                                      Aigiri
                                      Feb 23, 2023
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                                      I am writing to inquire about the bond claim procedure at your bank. I acquired a bond through your institution on[protected] and would like to understand the process for making a claim should the need arise.

                                      Specifically, I would like to know the following information regarding the bond claim procedure:

                                      What are the circumstances under which a bond claim can be made?
                                      What documentation and information are required to make a bond claim?
                                      What is the timeframe for processing a bond claim, and when can the claimant expect to receive payment?
                                      What is the fee for making a bond claim, if any?
                                      I would appreciate it if you could provide me with clear and concise answers to the above questions, as well as any other relevant information that may be necessary for me to understand the bond claim process at your bank.

                                      Thank you for your time and attention to this matter. I look forward to hearing from you soon.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        Aashanaa
                                        Feb 23, 2023
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                                        I am a credit card with the bank and for one month, I missed paying the statement amount on time for which the bank has charged me late fee payment and also interest charges. I have a relationship with the bank since past three years. In spite of that the bank feels that because I have defaulted in one payment they should charge me instead of checking the reason as to why I delayed. I had requested and reached out to the customer care executive told that you know because of family emergency, I was not able to pay on time, Request you to reverse and considering that you know my background has been very nice and I have paid all my statements on time. The customer executive told me since you are there with us for the past three years. You should have known that the time to pay is on so-and-so date and you have not paid which is why you need to now pay the penalty what kind of a rude behaviour and services, The bank providing is my question
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oh74) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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