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ICICI Bank Complaints & Reviews

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Updated: Apr 21, 2026
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ICICI Bank reviews & complaints page 925

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B
Bharath kumarster
Nov 3, 2014
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Address: Chennai, Tamil Nadu

My Name is bharath My Accounts No.[protected]Adyar Branch - Chennai) - in this account i have not received any interest for half- yearly Or yearly for more than 1 year & 3/4 month or more. Kindly check and clear the old interest to my account.
Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Mr. Kumarster,

We are sorry to hear about it. We have made a note of your account number. Our official will contact you to assist.

Regards,
ICICI Bank Customer Service Team
Dear sir,

My query go resolved. Thanks for your support.


Regards,

R. Bharath kumar.
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    Tamkanat
    from Pune, Maharashtra
    Nov 3, 2014
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    Resolved

    Address: Pune, Maharashtra

    Dear Branch Head. I want to complaint against my last service request SR[protected]. I have done one ATM withdrawal transaction from Union Bank ATM using ICICI debit card on 3rd Oct2014. The transaction amount was INR 2000, but the machine dispensed me only INR 1600. ( 500 – 2 note, 100- 6 notes) My account shows deduction of INR 2000. I have called number of times to customer care for INR 400 refund but still I have not received. I will lodge a FIR complaint against this fraud which has happened to me. I was not expecting such fraud thing can happen with me. I would request you please take up this issue with higher authority. This behavior is not acceptable from ICICI bank.
    Complaint marked as Resolved 
    Please remove my complaint from this forum its resolved weqwewewe eweqwewe wewewewew eewe2wewee weqwewqe weweqwewqe qweqweqwewe weqwewewewe wqeeeeqqqqqqqqqqqqq
    ICICI Bank customer support has been notified about the posted complaint.
    Nov 03, 2014
    Updated by Tamkanat
    My mobile no is [protected]
    Dear Sir,

    We regret the inconvenience caused. We have made a note of your contact details. Our official will contact you to address your concern.

    Regards,
    ICICI Bank Customer Service Team
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      S
      shivir1964
      from Lucknow, Uttar Pradesh
      Nov 3, 2014
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      Resolved

      Address: Lucknow, Uttar Pradesh

      [protected]INR) - RAJEEV SHUKLA(JT) 1.txn FOR BOOKING AIRLINE TICKET 31/10/2014 31/10/2014 - BIL/[protected]/Bill Desk/INDIGO_AICI3537 5, 929.00 - TOTAL BAL 76, 144.87 2.PL REFUND 5929 AS AMT NOT CREDITED TO INDIGO 3. fresh ticket bought on 03 Nov
      Aug 14, 2020
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Mr. Shukla,

      We have made a note of your account details. Our official will contact you to resolve your concern.

      Regards,
      ICICI Bank Customer Service Team
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        N
        Nikhil Makkar
        from Delhi, Delhi
        Nov 2, 2014
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        Address: New Delhi, Delhi

        I am Nikhil kumar makkar working as a cx professionals. I have a Salary account in ICICI bank. Today I checked my bank transactions and to my surprise I found that there is one debit transaction '57319742 DP CHGS TILL SEP-14---- INR 590.18'. When I created the salary account, I was not told about the DP charges and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is [protected] . This is completely unacceptable and I want my money back.please provide urgent resolution. Thanks.
        Aug 14, 2020
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        i did not received any response from icici bank till now .
        please provide urgent resolution waiting for the response till now.
        Dear Mr. Makkar,

        We are sorry to hear about your concern. We have made a note of your account number. Our official will contact you to assist.

        Regards,
        ICICI Bank Customer Service Team
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          dkvish_786
          from Mumbai, Maharashtra
          Nov 2, 2014
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          Address: Pune, Maharashtra

          Dear Sir/Madam, I am having 3 accounts in your Bank and trying to close my two accounts and 1 demat account since 4th August, I had to open these accounts due to Employers formalities. Kindly close my below accounts (which is not in use) as I am not able to maintain MAB in my accounts. It is also inform you that the Demat charges which is not using by me has been deducted from my Account No. 2. I have visited three times to your Bank to close the below accounts but staff has told me that first you need to close the demat account then only we can close the accounts, I had clear all dues of Demat accounts and then again I applied for closing but it could not be close. I have applied to close my accounts in Pune, Magarpatta Branch and after 15 days in Gwalior Branch but no one has closed the same and it has passed approx 1 months from now. Sir/Madam there is no dues pending from my side on below accounts. Not in Use – Need To be closed Account[protected] Account[protected] Demat Account - IN[protected] Using (Will be operate by me) Account[protected] Full Name : Deepesh Kumar Vishwakarma PAN No. AFOPV6509E Aadhaar Card and PAN Card is enclosed herewith
          Aug 13, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Mr. Vishwakarma,

          We regret the inconvenience faced. We have made a note of your account details. Our official will get in touch with you to assist you with your concern.

          Regards,
          ICICI Bank Customer Service Team
          It is very easily to open accounts in ICICI, but it is impossible to close it. They will not close it whatever you do.
          Dear Mr. Agrawal,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (964640_aaab) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            V
            vamadev kulkarni
            from Pinjaur, Haryana
            Nov 1, 2014
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            Address: Bangalore, Karnataka

            SIR, I RECEIVED A SMS AT 9.48 PM ON 01.11.2014: TRANX OF INR 1322.47USING CREDIT CARD 4XXX 7012 IS MADE AT IRCTC ON 01 NOV 14 AVBL CR LIMIT INR 13465.56CR LIMIT INR 15000. PLEASE ARRANGE TO RE CREDIT THE AMOUNT AS THE AMOUNT IS DEBITTED BUT RAIL TICKET NOT GENERATED. HENCE I MADE SIMILAR TRANSACTION AND BOUGHT OTHER TICKET. PL REPLY YOURS SINCERELY VAMADEV SHRIPAD K
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Mr. Kulkarni,

            We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '963482' in the subject line.

            Regards,
            ICICI Bank Customer Service Team
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              S
              sivamse85
              from Chennai, Tamil Nadu
              Nov 1, 2014
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              Address: Chennai, Tamil Nadu

              Hi Sir, I have received a Coral credit card Card Number[protected]***2 . The agent confirmed me that its a life time free card and there wont be any charges since I m holding a personal loan with ICICI Bank. Also informed me that my credit limit is 2 lakhs. But after receiving the card I understood that all charges are applicable for this card. When I checked this with customer care team, he put my call on hold for more than 30 mins. I dint use this card at all. I dont want this card. Please let me know what needs to be done.
              Aug 14, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. Please write to [protected]@icicibank.com with your complete credit card number and contact details. Our official will get in touch with you. Refer '962542' in the subject line.

              Regards,
              ICICI Bank Customer Service Team
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                T
                tangirala v ramana kumar
                from Hyderabad, Telangana
                Nov 1, 2014
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                Address: Hyderabad, Andhra Pradesh

                Dear Sir, Please let me know what is this charge. I my statement i have seen this charges on 28/10/2014 MABChgs-Sep14+STax 40.17 Total : 365.17/-. I request you to give reversal. And also my father in law has deposited Rs.40000/- in Tanuku West Godawari but i received Credit of Rs.39775/- in my statement. By Cash :40000 ANW-Chrgs :200.00 S-Tax :24.72 Total Amount i lost in the month of Oct 2014 Rs.590/-. Please give the enter amount as reversal. Thank you, Ramana kumar [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  P
                  prasun2485
                  Nov 1, 2014
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                  Resolved

                  Address: Kolkata, West Bengal

                  Dear Concerned, I have pre closed my Personal Loan LPCAL[protected] on 24.10.2014. I need a NOC or CLOSING STATEMENT against my Personal Loan as early as possible. Please find the reference no. of the payment of my Savings Account from which the full payment is already debited. Prasun Roygupta ________________________________________________________________________________... Area Manager | Sales E+H (India) Pvt. Ltd. |Merlin Infinite, Office No. 705, 7th Floor, |Plot 51, Block DN, Sector V, Salt Lake City, | 700091 Kolkata | India Phone: +[protected] | Fax: +[protected] | Mobile: +[protected] Prasun.[protected]@in.endress.com | www.in.endress.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    sry234
                    Oct 31, 2014
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                    Address: Chennai, Tamil Nadu

                    Company is not allowing me to access my accounts. I tried all ways to unlock my account 1. When to bank - updated each and every information and they said everything is fine 2. Tried to send my password to home - They never send it 3. Tried to reset online - Getting errors saying credentials are wrong. 4. when tried to reach their phone banking - No one answers. Tried three time with a wait of an hour.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      sivargda
                      from Visakhapatnam, Andhra Pradesh
                      Oct 31, 2014
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                      Resolved

                      Address: Visakhapatnam, Andhra Pradesh

                      ICICI Master card no: [protected] valid from 03.11 exp on 09.17 I was booked IXL Maths web site for one month on 29.09.14 for Rs 599 throgh ICICI Card as mentioned above. But on 30.10.14 again Rs 599 was deducted without my interest. I enquired IXL maths website regarding this, they replied that the site subscription renewed automatically. But how can it possible without my approach and with out entry one time password Rs 599 automatically deducted. please verify is it possible with out card holder approach money deduct from credit card and is it not required one time password to be entered before a transaction has to be happened. so please see in this regard
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
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                        A
                        akashdeep10788
                        Oct 31, 2014
                        Resolved
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                        Address: Ghaziabad, Uttar Pradesh

                        Hi, I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again however, I received many call for verification earlier. Can somebody let me know about the status of my application. This is the worst service I ever received from any private bank. If you cant help the customer Please direct say no.. don't make fun of it. Application No: N[protected] Regards, Akash Deep [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        I received last message from ICICI bank on oct 13 2014:

                        Dear customer your ICICI bank credit card application form[protected] is under process. The final status will be communicated to you with in 15 days.

                        and today is 31 OCT more than 15 days.
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                          M
                          MRK Kishore Reddy
                          from Delhi, Delhi
                          Oct 31, 2014
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh

                          I am mrk kishore reddy. 561.80 rupees has been deducted from my account as[protected] dp chgs till sep-14) dp charges on 30/10/2014. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected].
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Mr. Reddy,

                          We regret the inconvenience caused. We have made a note of your account details. Our official will get in touch with you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Hi,
                          My Self is Kavitha K, i got the messege that Rs.304 is been deducted from My Account, May i Know the reason for this unnecessary deduction?

                          Even i have not activated Demat Account also...
                          Hi,

                          This is srinivas


                          My account is debited with amount of 528 and showing the transaction summary as 58259534 DP CHGS TILL
                          JAN-15.


                          I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].

                          Please look into this ASAP
                          Hi

                          This is Ranajit

                          My account is debated with amount 128.85 and showing the transaction summary as 13/04/2015
                          13/04/2015

                          55712651 DP CHGS TILL FEB-15
                          128.85

                          I never activated and used my demat account till now. I too did not get any prior notice. and have not get any no deduction messages to both my mobile and email address.

                          I need money refund asap, otherwise I will closed my salary account and will shift to other bank.

                          My account number is[protected]

                          thanks
                          Ranajit
                          [protected]
                          Hi,
                          this is Ranajit.

                          Few minutes before after I complaint above issue, I got call from [protected]. He introduce himself Omprakesh Shadu from ICICI bank. He told this is regarding your complaint about 128.85. He was asking my Debit card number. I gave card number, after that he told me to confirm expiry date. I suspect him so I ask him to tell my expiry date so that I can confirm it. After that I ask him directly From which brand are you calling from. Immediately he hang up the phone.

                          Please inspect it asap
                          Hi,

                          This is Razzaq Kazi


                          My account is debited with amount of 617.85 and showing the transaction summary as 57031449 DP CHGS TILL AUG-15

                          I have never activated and used any Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].

                          Please look into this ASAP.


                          Best Regards,
                          Razzaq Kazi
                          Dear,

                          39722715 DP CHGS TILL SEP-15

                          My account is debited with amount of 570 and showing the transaction summary as 39722715 DP CHGS TILL SEP-15

                          I have never activated and used any Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.

                          PREMA RAM(INR[protected]

                          and
                          Dear,

                          38589278 DP CHGS Till March 16,

                          Now a days everyone is talking about it.
                          ICICI Bank is doing a cheating with there customers.

                          My account is debited with amount of 572.50 and showing the transaction summary as "38589278 DP CHGS TILL March-16" on Apr 26, 2016.

                          I am RAJPAL YADAV, I never activated and used any Demat account till now, there was no prior notice. I haven't received any deduction message to my mobile. I never expected this type of rubbish thing done by ICICI like reputed bank.

                          ICICI Bank is really doing stupid stuff. I don't know what bank need from customer ???, They think all customers are , and we make them fool easily, nothing else. I never suggested any one to do transaction or business with this type of bank.

                          My ICICI account number is[protected]. My phone number is ( 91) [protected], This is completely unacceptable and please refund my amount as soon as possible, I need justice and my money back immediately.

                          Rajpal Yadav, Delhi
                          Acct:[protected]
                          Mob: ( 91) [protected]/ ( 91) [protected]
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                            M
                            Monika Kharb
                            from Noida, Uttar Pradesh
                            Oct 31, 2014
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana

                            My ICICI Bank account no. is[protected]. During my monthly bank statement i found that unnecessarily DP CHGS are deducted from my account. Tried to contact ICICI helpline no. But they are providing very poor service. No. Was not reachable. Also mailed at ICICI help desk but no single revert. I am feeling help less!! ICICI Bank is doing Fraud work!! Help me out otherwise some other action will be taken. Regards Monika Kharb
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Ms. Kharb,

                            We regret any inconvenience faced. We have made a note of your account number. Our official will contact you shortly to resolve your concern.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              ramesh Siva
                              Oct 31, 2014
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                              Address: Tirunelveli, Tamil Nadu

                              Dear Sir, I Have Working From Icici Bank Tirunelveli Branch.Working Peroid Of 01.09.2007 to 01.08.2008.I Resinged My Job in Icici Bank.My Employee No:29550.C code :851165.CM Code:33.. I send in My PF Application Form Date of 09.04.2011.What status of Thanks&Regards E.Ramesh Kumar, No-3/4 Babuji JegaJeevanRam Colony, C.N Village, Tirunelveli-627007. cell-[protected]. e-mail:[protected]@yahoo.com
                              ICICI Bank customer support has been notified about the posted complaint.
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                                ankubesharma
                                from Kolkata, West Bengal
                                Oct 31, 2014
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                                Resolved

                                Address: New Delhi, Delhi

                                My saving account has been deducted b a sum of 674.16 for DP charges. I have never used any Demat account services from this bank, there is no Demat account linked to my saving account. Without communicating on what basis this bank has charged the amount for the services they never rendered.Kindly re -deposit my money back .
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Mr. Sharma,

                                We regret the inconvenience faced. We request you to write to [protected]@icicibank.com with your contact number. Our official will assist you.
                                Refer '959675' in the subject line.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  kankanwadi05
                                  from Bangalore, Karnataka
                                  Oct 30, 2014
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Hello Sir I applied ICICI credit card on 26th September, they took all my original attested documents and till date I have not received credit card and I am getting mail to my personal ID to send mail my official mail id with your employee ID everyday. On the other hand I am getting call from Dehli from this number [protected] saying "you have short listed for Money Saver card and we dispatched your card to your company address and to collect this card you need to tell your 16Digit credit card number and expire date". and the department company they are calling is from GVC !!! And this card they are giving to all who are using VISA and MASTER card Please take necessary action regarding the same. Thanks & Regards Jitendra [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We are sorry to hear about it. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. Further we have made a note of your contact details. Our official will contact you shortly.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    rol85
                                    from Vasai-Virar, Maharashtra
                                    Oct 30, 2014
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    I am not an ICICI customer, however I'm being contacted repeatedly for a debt for my wife's sister. I am not in anyway connected to this loan, nor were my details provided as a reference. The calls are being made to my office board line, as many as 10 calls a day. The caller is extremely rude to the receptionist. As a result I have been issued a warning letter from the management. I need to know what legal action can I take against the bank. Its a mental torture, a total embarassment for me even though I'm nowhere liable for it.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We apologize for the inconvenience that you have faced. We would like to help resolve your issue. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer "958555" in the subject line.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      mahender kumar aggarwal
                                      from Mumbai, Maharashtra
                                      Oct 30, 2014
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      sir, I am your very old customer & making very regular payments well in time since last so many years & this time I have not received my statement nor e-mail regarding my payment dues(even though I have requested at your customer care to send my statement at my e-mail id on[protected] but still I have deposited my payment of Rs.672/- on[protected] in the drop box of icici bank, Sec-26, Noida but still you have levied late payment charges of Rs. 573.29 .Further I have paid you the charges but request you to please reverse these charges as there is no fault from my side and oblise My card no--[protected] Name -MAHENDER KUMAR AGGARWAL Address-B-60, Sector-27, noida-201301
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Mr. Aggarwal,

                                      We are sorry to hear about it. We have made a note of your card number. Our official will contact you to address your concern.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        rohit.gupta1
                                        from Delhi, Delhi
                                        Oct 30, 2014
                                        Resolved
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                                        Resolved

                                        I have applied for the credit card of ICICI bank but i have not received yet but I got a mail and a document saying Rupees 571 bill. Some of friends also got the same bill they are saying that it joining fee. But I haven't received the card yet. How they are suppose me to pay the bill for joining.?
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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