ICICI Bank Complaints & Reviews

Address: Bangalore, Karnataka

SIR, I RECEIVED A SMS AT 9.48 PM ON 01.11.2014: TRANX OF INR 1322.47USING CREDIT CARD 4XXX 7012 IS MADE AT IRCTC ON 01 NOV 14 AVBL CR LIMIT INR 13465.56CR LIMIT INR 15000. PLEASE ARRANGE TO RE CREDIT THE AMOUNT AS THE AMOUNT IS DEBITTED BUT RAIL TICKET NOT GENERATED. HENCE I MADE SIMILAR TRANSACTION AND BOUGHT OTHER TICKET. PL REPLY YOURS SINCERELY VAMADEV SHRIPAD K

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 14, 2014

Verified Support

Dear Mr. Kulkarni,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '963482' in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Chennai, Tamil Nadu

Hi Sir, I have received a Coral credit card Card Number[protected]***2 . The agent confirmed me that its a life time free card and there wont be any charges since I m holding a personal loan with ICICI Bank. Also informed me that my credit limit is 2 lakhs. But after receiving the card I understood that all charges are applicable for this card. When I checked this with customer care team, he put my call on hold for more than 30 mins. I dint use this card at all. I dont want this card. Please let me know what needs to be done.

Aug 14, 2020

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 14, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your complete credit card number and contact details. Our official will get in touch with you. Refer '962542' in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad, Andhra Pradesh

Dear Sir, Please let me know what is this charge. I my statement i have seen this charges on 28/10/2014 MABChgs-Sep14+STax 40.17 Total : 365.17/-. I request you to give reversal. And also my father in law has deposited Rs.40000/- in Tanuku West Godawari but i received Credit of Rs.39775/- in my statement. By Cash :40000 ANW-Chrgs :200.00 S-Tax :24.72 Total Amount i lost in the month of Oct 2014 Rs.590/-. Please give the enter amount as reversal. Thank you, Ramana kumar [protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Kolkata, West Bengal

Dear Concerned, I have pre closed my Personal Loan LPCAL[protected] on 24.10.2014. I need a NOC or CLOSING STATEMENT against my Personal Loan as early as possible. Please find the reference no. of the payment of my Savings Account from which the full payment is already debited. Prasun Roygupta ________________________________________________________________________________...⇄ Area Manager | Sales E+H (India) Pvt. Ltd. |Merlin Infinite, Office No. 705, 7th Floor, |Plot 51, Block DN, Sector V, Salt Lake City, | 700091 Kolkata | India Phone: +[protected] | Fax: +[protected] | Mobile: +[protected] Prasun.[protected]@in.endress.com | www.in.endress.com

Aug 14, 2020

Complaint marked as Resolved

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Address: Chennai, Tamil Nadu

Company is not allowing me to access my accounts. I tried all ways to unlock my account 1. When to bank - updated each and every information and they said everything is fine 2. Tried to send my password to home - They never send it 3. Tried to reset online - Getting errors saying credentials are wrong. 4. when tried to reach their phone banking - No one answers. Tried three time with a wait of an hour.

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Address: Visakhapatnam, Andhra Pradesh

ICICI Master card no: [protected] valid from 03.11 exp on 09.17 I was booked IXL Maths web site for one month on 29.09.14 for Rs 599 throgh ICICI Card as mentioned above. But on 30.10.14 again Rs 599 was deducted without my interest. I enquired IXL maths website regarding this, they replied that the site subscription renewed automatically. But how can it possible without my approach and with out entry one time password Rs 599 automatically deducted. please verify is it possible with out card holder approach money deduct from credit card and is it not required one time password to be entered before a transaction has to be happened. so please see in this regard

Aug 14, 2020

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Address: Ghaziabad, Uttar Pradesh

Hi, I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again however, I received many call for verification earlier. Can somebody let me know about the status of my application. This is the worst service I ever received from any private bank. If you cant help the customer Please direct say no.. don't make fun of it. Application No: N[protected] Regards, Akash Deep [protected]

Aug 14, 2020

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A

akashdeep10788

Oct 31, 2014

I received last message from ICICI bank on oct 13 2014:

Dear customer your ICICI bank credit card application form[protected] is under process. The final status will be communicated to you with in 15 days.

and today is 31 OCT more than 15 days.

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Address: Hyderabad, Andhra Pradesh

I am mrk kishore reddy. 561.80 rupees has been deducted from my account as[protected] dp chgs till sep-14) dp charges on 30/10/2014. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected].

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2014

Verified Support

Dear Mr. Reddy,

We regret the inconvenience caused. We have made a note of your account details. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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K

Kavitha Raju

from Bengaluru, Karnataka

Jan 12, 2015

Hi,
My Self is Kavitha K, i got the messege that Rs.304 is been deducted from My Account, May i Know the reason for this unnecessary deduction?

Even i have not activated Demat Account also...

01018616 dp chgs till sep-14 - Comment #2103502 - Image #0

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M

mandava89

Feb 27, 2015

Hi,

This is srinivas

My account is debited with amount of 528 and showing the transaction summary as 58259534 DP CHGS TILL
JAN-15.

I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].

Please look into this ASAP

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R

Ranajitkhuman

from Bengaluru, Karnataka

Apr 14, 2015

Hi

This is Ranajit

My account is debated with amount 128.85 and showing the transaction summary as 13/04/2015
13/04/2015

55712651 DP CHGS TILL FEB-15
128.85

I never activated and used my demat account till now. I too did not get any prior notice. and have not get any no deduction messages to both my mobile and email address.

I need money refund asap, otherwise I will closed my salary account and will shift to other bank.

My account number is[protected]

thanks
Ranajit
[protected]

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R

Ranajitkhuman

from Bengaluru, Karnataka

Apr 14, 2015

Hi,
this is Ranajit.

Few minutes before after I complaint above issue, I got call from [protected]. He introduce himself Omprakesh Shadu from ICICI bank. He told this is regarding your complaint about 128.85. He was asking my Debit card number. I gave card number, after that he told me to confirm expiry date. I suspect him so I ask him to tell my expiry date so that I can confirm it. After that I ask him directly From which brand are you calling from. Immediately he hang up the phone.

Please inspect it asap

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R

razzaq.kazi

from Mumbai, Maharashtra

Oct 9, 2015

Hi,

This is Razzaq Kazi

My account is debited with amount of 617.85 and showing the transaction summary as 57031449 DP CHGS TILL AUG-15

I have never activated and used any Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].

Please look into this ASAP.

Best Regards,
Razzaq Kazi

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V

vishnoiprem

from Delhi, Delhi

Oct 29, 2015

Dear,

39722715 DP CHGS TILL SEP-15

My account is debited with amount of 570 and showing the transaction summary as 39722715 DP CHGS TILL SEP-15

I have never activated and used any Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.

PREMA RAM(INR[protected]

and

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R

RRazz Y

from Delhi, Delhi

Apr 27, 2016

Dear,

38589278 DP CHGS Till March 16,

Now a days everyone is talking about it.
ICICI Bank is doing a cheating with there customers.

My account is debited with amount of 572.50 and showing the transaction summary as "38589278 DP CHGS TILL March-16" on Apr 26, 2016.

I am RAJPAL YADAV, I never activated and used any Demat account till now, there was no prior notice. I haven't received any deduction message to my mobile. I never expected this type of rubbish thing done by ICICI like reputed bank.

ICICI Bank is really doing stupid stuff. I don't know what bank need from customer ???, They think all customers are , and we make them fool easily, nothing else. I never suggested any one to do transaction or business with this type of bank.

My ICICI account number is[protected]. My phone number is ( 91) [protected], This is completely unacceptable and please refund my amount as soon as possible, I need justice and my money back immediately.

Rajpal Yadav, Delhi
Acct:[protected]
Mob: ( 91) [protected]/ ( 91) [protected]

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Address: Gurgaon, Haryana

My ICICI Bank account no. is[protected]. During my monthly bank statement i found that unnecessarily DP CHGS are deducted from my account. Tried to contact ICICI helpline no. But they are providing very poor service. No. Was not reachable. Also mailed at ICICI help desk but no single revert. I am feeling help less!! ICICI Bank is doing Fraud work!! Help me out otherwise some other action will be taken. Regards Monika Kharb

Aug 14, 2020

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2014

Verified Support

Dear Ms. Kharb,

We regret any inconvenience faced. We have made a note of your account number. Our official will contact you shortly to resolve your concern.

Regards,
ICICI Bank Customer Service Team

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Address: Tirunelveli, Tamil Nadu

Dear Sir, I Have Working From Icici Bank Tirunelveli Branch.Working Peroid Of 01.09.2007 to 01.08.2008.I Resinged My Job in Icici Bank.My Employee No:29550.C code :851165.CM Code:33.. I send in My PF Application Form Date of 09.04.2011.What status of Thanks&Regards E.Ramesh Kumar, No-3/4 Babuji JegaJeevanRam Colony, C.N Village, Tirunelveli-627007. cell-[protected]. e-mail:[protected]@yahoo.com

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Address: New Delhi, Delhi

My saving account has been deducted b a sum of 674.16 for DP charges. I have never used any Demat account services from this bank, there is no Demat account linked to my saving account. Without communicating on what basis this bank has charged the amount for the services they never rendered.Kindly re -deposit my money back .

Aug 14, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2014

Verified Support

Dear Mr. Sharma,

We regret the inconvenience faced. We request you to write to [protected]@icicibank.com with your contact number. Our official will assist you.
Refer '959675' in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Bangalore, Karnataka

Hello Sir I applied ICICI credit card on 26th September, they took all my original attested documents and till date I have not received credit card and I am getting mail to my personal ID to send mail my official mail id with your employee ID everyday. On the other hand I am getting call from Dehli from this number [protected] saying "you have short listed for Money Saver card and we dispatched your card to your company address and to collect this card you need to tell your 16Digit credit card number and expire date". and the department company they are calling is from GVC !!! And this card they are giving to all who are using VISA and MASTER card Please take necessary action regarding the same. Thanks & Regards Jitendra [protected]

Aug 13, 2020

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2014

Verified Support

Dear Sir,

We are sorry to hear about it. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. Further we have made a note of your contact details. Our official will contact you shortly.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

I am not an ICICI customer, however I'm being contacted repeatedly for a debt for my wife's sister. I am not in anyway connected to this loan, nor were my details provided as a reference. The calls are being made to my office board line, as many as 10 calls a day. The caller is extremely rude to the receptionist. As a result I have been issued a warning letter from the management. I need to know what legal action can I take against the bank. Its a mental torture, a total embarassment for me even though I'm nowhere liable for it.

Aug 14, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2014

Verified Support

Dear Sir,

We apologize for the inconvenience that you have faced. We would like to help resolve your issue. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer "958555" in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Gautam Buddh Nagar, Uttar Pradesh

sir, I am your very old customer & making very regular payments well in time since last so many years & this time I have not received my statement nor e-mail regarding my payment dues(even though I have requested at your customer care to send my statement at my e-mail id on[protected] but still I have deposited my payment of Rs.672/- on[protected] in the drop box of icici bank, Sec-26, Noida but still you have levied late payment charges of Rs. 573.29 .Further I have paid you the charges but request you to please reverse these charges as there is no fault from my side and oblise My card no--[protected] Name -MAHENDER KUMAR AGGARWAL Address-B-60, Sector-27, noida-201301

Aug 14, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2014

Verified Support

Dear Mr. Aggarwal,

We are sorry to hear about it. We have made a note of your card number. Our official will contact you to address your concern.

Regards,
ICICI Bank Customer Service Team

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I have applied for the credit card of ICICI bank but i have not received yet but I got a mail and a document saying Rupees 571 bill. Some of friends also got the same bill they are saying that it joining fee. But I haven't received the card yet. How they are suppose me to pay the bill for joining.?

Aug 14, 2020

Complaint marked as Resolved

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Hi Team, I was associated with the company with more than 5 yes and was proud and happy to be...and in my tough time I had taken the loan on my salary with the account ending 8721...and the amount I paid in to the account with all the late payment and all the charges exceded the amount I took the loan.. And at last I had a settlement done with the amount of 2500.00 in the month 17 march 2011 for the total of Rs 3456.85 and gave a request for OD account close in AS Rao Nagar Br..hyd and left the bank. But the issue started for the amt 956.85 left in the account and the account was not closed...and the outstanding payment went to Rs 25, 114.78 as on date 10.10.2014...which includes the late payment charges for 552.50 * 43 times and all other charges.. So I had not even received any call from the bank as per the issue...on my mobile [protected]...registered and how come bank do with the people who served to the company I want to have the issue sorted as I am not in a position to pay Rs 25, 114.78... Call me at [protected] ...[protected]

Aug 9, 2021

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2014

Verified Support

Dear Mr. Bikshapathy,

We are sorry to hear about your experience. We have made a note of your contact number. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: New Delhi, Delhi

THIS COMPLAINT FOR MY CREDIT CARD DETAILS- MANISH BOTHRA your ICICI Credit Card Application Ref. No[protected], DELHI IS PENDING YET AND NO STATUS SHOWN TO ME VIA SMS AND PERSONAL MAIL. WHY IS SO LAZY ON MY CARD APPLICATION. PLS RESOLVE THIS AND I WANNA RECEIVE MY CREDIT CARD WITHIN A WEEK WITH APPROPRATE CREDIT LIMIT. PLS REPLY.ASAP..

+1 photos

ICICI Bank customer support has been notified about the posted complaint.

Oct 31, 2014

Updated by MANISH BOTHRA (JAIN) i had given full address and related document at the time of application and after that phone verification have already done for my address etc.
so pls issue and deliver my card asap without delaying.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2014

Verified Support

Dear Mr. Bothra,

We regret the inconvenience faced. We would request you to write to [protected]@icicibank.com with your contact number. Our official will assist you. Refer '956657' in the subject line.

Regards,
ICICI Bank Customer Service Team

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M

MANISH BOTHRA (JAIN)

from Delhi, Delhi

Nov 5, 2014

i sent mail..
but no resolution yet positively.
manish
[protected]

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M

MANISH BOTHRA (JAIN)

from Delhi, Delhi

Nov 5, 2014

i sent mail..
but no resolution yet positively.
manish
[protected]

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M

MANISH BOTHRA (JAIN)

from Delhi, Delhi

Nov 5, 2014

bad

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 15, 2014

Verified Support

Dear Mr. Bothra,

We have made a note of your contact details. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad, Andhra Pradesh

I am Nikhil Reddy. 561.80 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-14) DP charges on 28/10/2014. I have never activated and used my Demat account till now. There was no prior notice. This seems to be big fraud.I need justice and my money back immediately. It is a big amount for us. I have seen similar type of complaints. It should be addressed. My account number is[protected]. My email id: [protected]@gmail.com

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Aug 14, 2020

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Address: Kolkata, West Bengal

On the 20th of this month i was booking a ticket for my brother for the Kolkata-Ahmedabad Sector on www.goindigo.in through ICICI Netbanking (A/C No.[protected]. Everything was going fine until i got an error after the payment of Rs 4, 522 was made. The ticket was not booked. Even after 9 days i haven't got my money refunded in my account. I called the Customer Care of both ICICI Bank and Indigo Airlines. They told me that money will be automatically refunded in 7 days or 5 working days. What do i do now? What is the purpose of blocking the money of a person like me? When will I get back my hard earned money?

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Aug 14, 2020

Complaint marked as Resolved

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Address: Mumbai City, Maharashtra

I have applied for ICICI bank credit cards, I received Credit Card Pin letter from courier but many days has been passed and I didn't get credit card from any courier services. Suddenly before two week approx I got message from ICICI bank like... Dear Customer, your ICICI bank Platinum Chip Credit Card has been returned undelivered. After getting this message, i called to customer care many times but till now i didn't get any appropriate response from anyone. So please try to get solve this problem ASAP, otherwise if any incident will happen from my credit card then who will be responsible for this. Name- Sitaram Rajaram Totre, ICICI Credit Card Application Ref No.[protected] Contact- [protected] email- [protected]@gmail.com

Aug 14, 2020

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2014

Verified Support

Dear Mr. Totre,

We regret the inconvenience caused. We have made a note of your contact details. Our official will contact and assist you.

Regards,
ICICI Bank Customer Service Team

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K

kumar93

from Guhagar, Maharashtra

Feb 19, 2015

i have applied for icici bank credit card, then approximately after 15 days of application i got call from blue dart services to confirm address for dispatching credit card. And i confirmed my address then a person from blue dart told within 2 days i 'll bring your card at given office address. many days has benn passed and i didn't get credit card from any courier services.Suddenlly before one day approx i got meaasge from icici bank like... Dear Customer, your icici bank mastercard platinum chip credit card has been returned undelivered. After getting this message, i called to customer care many times but till now i didn't get any appropriate response from anyone. so plese try to get solve this problem ASAP, otherwise if any incident will happen from my credit card then who will be responsible for this. Name- Ajit Kumar ICICI Credit Card Application Ref No.[protected] Contact- [protected] email- [protected]@gmail.com

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 20, 2015

Verified Support

Dear Mr. Kumar,

We are sorry to hear about your concern. We have made a note of your contact details. Our official will get in touch with you.
We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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P

Prem Pratheep

from Gurgaon, Haryana

May 9, 2015

Dear Sir,

I have applied for icici bank credit card(Credit Card Application[protected], then approximately after 15 days of application. I got a SMS from ICICI service my card has been dispatched &amp; Blue Dart Waybill No: AWB[protected]. But, I didn’t get any call from blue dart services to confirm
my address for dispatching credit card.
Many days has been passed and I didn't get credit card from any courier services.
Credit Card was redirected to ICICI origin. Pls, re-dispatch mu Credit Card.

Blue Dart Tracking Details:

Waybill No : [protected] Reference No : 074 - [protected]

Pickup Date 07 May 2015
From Bangalore
To Mumbai
Status SHIPMENT DELIVERED
Date of Delivery 08 May 2015
Time of Delivery 10:30
Recipient Ganesh/Icici Card Rto

Waybill No : [protected] Reference No : 027 - [protected]

Pickup Date 05 May 2015
From Bangalore
To Bangalore
Status Returned To Origin At Shipper'S Request
New Waybill No [protected]

Waybill No : [protected] Reference No :[protected]
Pickup Date 30 April 2015
From Mumbai
To Bangalore
Status Shipment Redirected On New Airway Bill
New Waybill No [protected]

I called to customer care many times but till now I didn't get any appropriate response from anyone.
so please try to get solve this problem ASAP, otherwise if any incident will happen from my credit card then who will be responsible for this.

Name- Prem Pratheep. M ICICI Credit Card Application Reference No :[protected]
Waybill No : [protected]
Contact- [protected]
email- [protected]@gmail.com a_PREM.[protected]@telesonic.in

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 924

ACCOUNT DEBITTED RAIL TICKET NOT GENERATED : CREDIT CARD 4477468325387012

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Want to cancel my newly received credit card

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28/10/2014 MABChgs-Sep14+STax and ANW-Chrgs

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with out one time password money deduct

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Nobody responds after verification on credit card status.

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01018616 dp chgs till sep-14

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DP CHGS Deduction without using Demat account

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Fraud deduction

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credit card reference No : S 110100657466

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reversal of late payment charges-Credit card no-5176533543973009

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Credit Card Not received but got the bill

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salary od acc ending 8721

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MY CREDIT CARD APPLICATION PENDING IN LONG TIME AFTER ALL VERIFICATION

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DP CHGS TILL SEP-14

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Money not refunded for failed online transaction

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ICICI Bank - credit card returned undelivered

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