ICICI Bank Complaints & Reviews

This is regarding my service request No[protected].My credit card is charged unethically for late payment fees + overdraft limit fees + service tax, Instead i told them clearly that i didn't got any message alert and mail for last date payment.I think i always pay on time and this time it happened due to lack of information from your side.One more interesting thing is, This is charged on 24/10/14 and prior to that i have made the required payment of 3854.00 on 18/10/14. and i have checked the credit limit and purchased some item online.Now the question here is they applied fine on 24/10/14 which results in overdraft limit crossing results in overdraft limit fine as well.This is a quite surprising and unethical way of doing business and harassing customer and getting money by crook. I would like you to kindly look into this issue at the earliest and revert the charge unethically applied to my credit card.

Hi, I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. thanks Applicant Name : Daljeet Singh My Application No. :- N[protected] Sales Executive : Navdeep Singh Regards, Daljeet Singh [protected]

Hi, I am Bhuvaneswari Raman. I have ICICI account which was found with transaction "ATMDEC CHG/10-09-14/1984/25ST3" debited with Rs.28.09 from my account. This is the third time, i am facing this kind of problem. I know my account balance as i am using it very frequently. I did not try to withdraw the amount which is greater than my account balance. Kindly take necessary to refund the money back into my account and take precautionary steps to avoid these kind of complaints again and again. ICICI Branch - Nungambakkam, Chennai Account Number[protected] Mobile[protected]

Dear Sir, My Self Akshat Rastogi. I have an personal loan from ICICI bank. Due to some financial reasons some EMI's are pending on me. I am getting regular calls from icici collection department to pay the pending ones immediately. I have already told them my financial condition and also told them, that i can pay emi every month and will clear pending one slowly every month. But after that they are behaving very rudely and pressurized me to pay all the pending amount in one go and sending legal notice at my home every month. Because of that me and my family in very high depression. If they will continually doing the same, so i will have only one way to resolve all the issues and that is suicide. I am getting regular call from below persons personal numbers. Mr. Tyagi - [protected] Vinit Kumar - [protected] Please help me sir, otherwise it can be suicide note for me.. :( Thanks and regards Akshat Rastogi [protected] akshat.[protected]@gmail.com

I opened a new Saving account with ICICI bank i did around 50 to 60k or may be max 70k transaction in my account in two weeks maybe and suddenly my account got freezed. I asked bank manager, he said you have to wait like 8 months because it is under investigation and may take 8 months, i mean like what should i do ? And what the point is in freezing an account for just such small transaction, most of the transaction was done by cash deposit...

To Date:[protected] The Manager, Coplaint help desk, Reserve Bank of India, Basheerbagh, Hyderabad. Sir, Sub: Complaint against ICICI Bank, Merchant Department – Mumbai – Req - Regarding. I, G.Nagendra Prasad S/o.G.Nagaraju R/o.18-8-254/64 Rakshapuram colony, Saidabad, Hyderabad humbly submits as follows: That I am the Managing partner of M/s.VENKATESHWARA AIR CONDITIONERS, Authorized service provider for All types of Air Conditioners, Refrigerators and Deep Freezers, situated at 18-8-254/64 Rakshapuram colony, Saidabad, Hyderabad. That on[protected] I sold out the machinery i.e. Blue Star 2 TON, 5 Star split A/Cs (6 Nos.) for total Rs.2, 98, 560/- to the customer namely Santillano, S/o.John, United States of America. That said customer paid the cost of said machinery through his Card to my Account vide A/c.No.[protected] of ICICI Bank, Chaitanyapuri Branch, R.R.District and swiping Machine No.MID [protected], TID No.88042910, Banking call centre No.[protected] of ICICI Bank, Merchant Department, Mumbai. That when I call the ICICI Bank, who informed me that to scan and forward the customer copy, then I scanned and forwarded the customer copy on[protected] to the mail id [protected]@ firstdata.com.au. On the same day evening they call me and informed me that the amount will be cleared as on[protected]. But the amount was not cleared on[protected]. I made a call to the said Bank and asked about his amount, they informed that there is a problem, within 2 – 3 days they will clear the same. But on the same day i.e.[protected] one Hasan, of ICICI Bank, Merchant Department through his phone No.[protected] informed me that the amount will be cleared till after[protected], but not cleared. On enquiry they said that, I have to issue complaint against my customer. As there is every thing is alright, why should I give complaint against my customer. I submit that my customer swipe his card and every thing is alright and the documents scanned and forwarded to the said ICICI Bank, on the very next day i.e.[protected], but after more than 3 days they informed me that there is a problem and did not clear my amount till date. Due to which I incurred heavy monitory loss besides mental agony. Therefore, I request your kind authority be pleased to take necessary action against ICICI Bank, Merchant Department, Mumbai, Phone No.[protected], and do justice to me as early as possible, for which act of kindness I shall be thankful to you sir. Yours faithfully G.Nagendra Prasad For venkateshwara airconditioners Cell number [protected] Mail id: [protected]@yahoo.com

My saving account has been deducted b a sum of 674.16 for DP charges. I have never used any Demat account services from this bank, there is no Demat account linked to my saving account. Without communicating on what basis this bank has charged the amount for the services they never rendered. I would also like to add that there was a call from ICICI insisting me to login and avail Demat service which i declined. So when I never used any Demat services why would I pay please recredit my account with the same amount. My account No.:[protected] My email: [protected]@ahoo.co.in My Mobile No.: [protected]

I made payment of Rs.4253/- on 04.10.2014 (1 day before due date of 05.10.2014) by click-to-pay option in ICICI Bank website, against my total amount due of Rs. 4252.68, transaction ref was AHDF[protected] and the transaction was successful. My bank account of HDFC Bank was also debited instantly on 04.10.2014 itself. Due to ICICI bank’s inefficient system, the payment was updated to my account on08.10.2014. Most unethically the bank charged me Rs. 500/- as late payment fee in the next statement dated 16.10.2014 plus service tax 61.80 totalling Rs.561.80. Taking up with all relevant details viz., my HDFC Bnk statement showing debit of Rs. 4253/- on 04.10.14, copy of message from ICICI Bank’s portal dated 04.10.14 showing the transaction no. and the transaction as ‘successful’ etc.with ICICI Bank’s customercare repeatedly, they refrained to reverse the charges. Rather vide their email reply they asked me the pay the full erroneous amount, with a threat to impose further financial charges in case I do not pay the same. Please refer the matter to the highest level if ICICI Bank and provide me the contact details of Consumer Forum. NIRMALYA TAPASWI, [protected]

I had submitted DDA Housing application through ICICI Bank on 30th September 2014. But if i check the application in dda housing scheme status showing "Not Found Data". How I know the bank has submitted my application or Not in DDA. If the bank has submitted application in DDA then bank has shown the proof to users.

Dear sir I would like to inform you that today i transferd the fund from my icici a/c to gurgaon gramin bank but till know the amount did not credit to the gurgaon gramin bank. so please do the needfull as soon as possible. Regards Aasim khan mob.[protected]

At 12:30 pm on[protected] from ICICI ATM in valayapathi salai road,[protected] tried to withdraw 5000 Rupees, transaction was successful but currency was not delivered from the ATM, but I had received the SMS and mail for the 5000 Rupees debit from my savings account #[protected] .

LiCAnnual Premium Rs.31, 243/- Vide MICR#[protected] Dishonored 08/2013&08/2014 Due to incorporation Of Faulty MANDATE-6009067 In ECS Transactions to LIC Br Code071, Chennai 01, Postal complaint in this Regard was made ADDRESS.ToICICI- Nungambakkam Br On Dt 20.10.14. Pl.Note Correct MANDATE is4009056.Pl.Advice Concerned ICICI Br.ToTake needful Action. Refer-SB Acct.#[protected]&LIC Policy#[protected];Regd.Mob#[protected] Favoring to SAPTHAGIRI CHAKRAVARTHY.

I am rijvan beg. my account in icici bank of arera colony branch bhopal, on 22 oct balance is deducted from my account three (3) times, same amount is deducted, i want my balace revert. my account number[protected] name -rijvan beg branch-arera colony, bhopal

Hi, My Name is Murli, I am here to inform that the most fraudest bank of India is ICICI, in 2005 I have taken Home loan of 6 Lacs of rupees for 20 years of tenor at 7.5% interest rate, and paid much more than the principal till date, but my outstanding remains at Rs. 5.8 Lacs and am paying EMI at the interest rate of 15.7 %, can somebody from could ICICI explain to me why just why I will do that, I have visited their so called branches more than 30 times, but those cheats and crooks simply asking to pay some more money to revise the interest rates. I have been paying higher interest rates for last 9 years and my principal never get reduced. I approached icici customer care so many times and they told me that nothing can be done to reduce interest rates as it depends on RBI. They has mislead and charged excess money from me. They are the biggest cheat in the country. Their so called chief KV Kamath is a thief, and is number one crook. Their cheap strategy is to give loan at low rates to new customers and increase thereafter immediately after some months. They are openly cheating the customers of India. This is really pathetic that both RBI and Govt does not take action against there crook activities. I dont understand, why the cost of funds are not coming down for these private banks despite huge Repo Rate and CRR cuts by the RBI. They are just fooling everyone and earning huge interest income by not reducing the interest rates. Since 2005 I have taken 2 Home loans more than a crore worth of money, but I never ever can take myself or suggest any of my friends and folks to do any transactions with ICICI bank. They are losing customers like this continuously and I wish one day they must declared bankrupt, so people beware and take care of your hard earned money by keeping away from these crooks. Last but not the least ICICI stands for Instant Cheaters In Crooks of India. Regards, A frustrated Indian customer

Sirs On 17th October 2014 I booked a single 3rd AC to & fro ticket between chennai & kottayyam. To my great shock extra 3 ticket amount was debited from my card (Rs. 1122.47 x3 ), then that same day night I recieved a message that two of the amount (Rs. 1122.47 x2 ) was reversed back, but still one extra ticket amount is not yet reversed, I checked in my booked history also there were only 2 tickets booked, so kindly do the needful without any delay before generating the statement. Iam using your ICICI credit card from 1994 but till today I have no complaints or such wrong debit from my card, so kindly reverse the amount Rs. 1122.47 which is not used by me as early as possible. Regards Satheesh Kumar . v [protected]

Respected Sir, Given below is the mail conversation with Mr.Koshik Roy of ICICI CreditCard Division Official Placed at Andheri Office. Hop[e this will suffice. Krishnan Iyer Sep 16 to roy.koushik, bcc: Lakshmi Respected Sir, Regarding Mrs. Lakshmi Krishnan Iyers Credit Card Settlement. In fact I tried to open the attached statement but unable to open the same due to software problem in the machine for opening this statement. Anyway I will come to the point sir, Yesterday almost for more than one hour I had a talk with your recovery agent Mr. Milind. He had told me that a sum of Rs. 22, 930 has been fixed towards settlement of the credit card. But sir I had also told him that it is not possible for us to clear the said amount. In fact we are ready to settle the issue by paying a sum of Rs. 10, 000/- (rupees ten thousand only) towards full and final settlement. But Mr. Milind has said that it is not possible for anybody to bring the amt to 10, 000/- Rs. Sir we know that we had utilized the money of credit card limit of 15000/- and we had made payments also over the period. and we had faced lot of hardship and mental haressment from your other recovery agencies and we had filed FIR also in the powai police station of the rude behaviour and abusive languages used by your agency personals. Sir yesterdqay during my talk with Mr. Milind i had specifically told him that it is not possible for me to pay more than 10, 000/- Rs. and kindly fix up an appointment with you and your seniors on this issue on saturday, 20th Septemeber, 2014 at any suitable given time by you people. Irrespective of the same today he has started calling my wife Mrs. L. K. Iyer on her landline and insisting us to pay Rs. 22, 930/- and causing undue hardship for her in her working premises and causing tension to her mentally which is affecting her health. Hence I earnestly and humbly request your goodself to kindly look into this matter and settle the issue ammicably. Your co-operation in this regard is highly appreciated. I would like to have your mobile no or landline no. where i can speak with you on this issue directly. With Best Regards, K. J. Iyer +91 [protected] On Tue, Aug 5, 2014 at 9:47 AM, Koushik Roy wrote: Dear Krishnan, As requested by you please find attached statements. The password is the DOB of Lakshmi Iyer in (DDMMYYYY) format. Regards Koushik Roy Respected Sir/s, Sir, Mr. Milind[protected]of Sai Services Recovery of your banks credit card had called up us for the recovery of dues. With respect to the same I would like to kindly bring to you notice that the previous agency people had abused (Verbal rape) us in many ways towards which we were forced to make a complaint against the said agency person in Powai Police Station on 25/09/2009. Sir, during the same period we had made number of complaints to icici bank but no response or calls or reply was received. with reference to the same please find attached the FIR copy. Kindly look into this matter and revert back at the earliest. Your co-operation in this matter is highly appreciated. With Best Regards, K. J. Iyer +91 [protected] Attachments area Preview attachment ICICI RECOVERY.jpg [Image] Krishnan Iyer AttachmentsJul 29 to roy.koushik Respected Sir, Sorry for sending the mail very late. This happened because of couple of deaths occured in the family. Anyway sorry for the inconvenience. As per my conversation with milind of recovery agency, pls kindly forward me the credit card statement of Mrs.Lakshmi K. Iyer. Your co-operation in this regard is highly appreciated. Attachments area Preview attachment ICICI RECOVERY.jpg [Image]

Dear Sir/ Madam, This is in reference to a Jana Dhan Yojna account opening in the esteemed branch of ICICI bank Mughalsarai a programme started by our Prime minister.. With due respect I state that I Nafeesuddin Siddiqui is a resident of Mughalasarai and wished to open an account under the above mentioned programme and submitted all my documents to the Mughalsarai Branch staff Mr. Diwakar Sahni who promised that the same will get open...

Dear Sir, My name is C P krishnakumar from Chennai, my self and your bank Icici have no relationship in any course of banking activity and also I don't have any account or loan or credit card with your bank. But in last few days a regular call of 12 to 15 times for (Phone no [protected] and[protected]credit card issues of some of the known person (Shreedevi thambiya), they will pressurising me and keep on calling to pay is debt.(unsecured due amount) The bank or the recovery agent should have to contact the loaned person, not an reference person to give day and night torturing and abusing to pay his due amount. It will breach the code of conduct credit card law . The bank ICICI has no business to contact or call me, the only person that can talk to is the loaned person not me OK. Please note down the calling number. [protected] [protected] (They call us centralise department and his name is Rajeesh. No 45, college road) If still I received a call from this number, I will lodge a police complaint for assault and battery against bank and calling agent. Pls look into this matter on high priority. Rgds Krishnakumar [protected]

respected sir, my name is m.nagarajan iam a icici bank customer my credit card no:[protected], i already cancelled my cpp card but its not cancelled. i try to speak to icici bank 24\7 customer care its forwording to tamil speaker banker its suddenly telephone is call ended. it is worst customer care of chennai and please take action and correct it issue.my cpp cancelled request number:SR[protected] date:28:08:2014. but its not cancelled my time wast and telephone money is waste .kindly grant me take action for it icici bank. Thank you ph:[protected](or)[protected]

I am Dr.Thangameena - SB Account holder - sholinganallur branch[protected].Since my account was idle for few months with balance amount of Rs.4375. Now it is reduced to Rs 13.75 only due to deduction of Rs.280/month from December 2013.and now 393 for past 3 months.They have not intimated through SMS, mail or any mode regarding the change of minimum account balance.I want the amount deducted to be refunded to my account and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.