ICICI Bank Complaints & Reviews

Hi sir/Mam, This is Shyam Sundar Sahoo from Bangalore, i applied for credit card on the date of 26/07/2014, through one ICICI bank Executive named as Joy from Banhalore Circle only...she told me you will get your credit card withen 10 to 15 working days...but after that still 2 month, i didnt receive any single mesaage or information about my credit card...withen that time, i went so many times to ICICI bank to know about my Credit card..But there also, particularly, Bommanahli, bangalore Branch, there is no perfect department to solve the customer query about Credit card..i went to Ground floor, they told, got to 1st floor, again 1st floor executives told to go 3rd floor..But n 3rd floor, we can not enter to office premises..i wait for a long time, aftr that only one soft hearted people came, and asked me about my problem, then i told about all.then he taken that application from to see the status.(Aplication Number-S[protected], And told its in Pending status.then i come back...That day i got to kno, its the very worst customer service what ICICI bank providing to the Peoples...then again n again i called t that executives, everyday she used to give some execuses..it will come, it will come like that...but after one moth i got one message in Mobile, that, Your ICICI credit card undelivered because of Address proof..After that also, am trying to connect to them, but its quite impossible.. Now i want, if credit card is there, then give me, orelse close all things, i dodnt want credit card from you, i will apply somewhere else. Please get back to me through my Cell at [protected] Mail Id:[protected]@gmail.com My Application Number:-S[protected]. waiting for response.. Thanks and Regards:- Shyam Sundar Sahoo

ON 3/11/2014 I MADE A PAYMENT IN BEHALF OF PASSPORT APPLICATION. BUT PAYMENT STATUS SHOWING "FAILED" AND THE CASH IS DEDUCTED FROM MY ACCOUNT. DETAILS REGARDING THE PAYMENT IS GIVEN BELOW.PLEASE MAKE IT FAST. APPLICATION REFERANCE NO : 14-[protected] TRANSACTION ID : SBI904639 PAYMENT AMOUNT : 1512.75 TRANSACTION DATE : 03/11/2014

Dear ICICI Team, I am being charged for DP charges of Rs. 562 of which I am completely unaware & not ever told, I am surprised from such kind of direct debit which is really affecting my good relationship with ICICI. Please do the needful since such kind of transactions make customers toi loose trust in the bank. I have come to know tha these are D Mat charges however I was not told about that and was told that this is 3 in one accont wherein no d mat charges has to be paid. Pls do the needful Tushar Fegade Mob No. [protected] E Mail ID: [protected]@gmail.com

hello, i have requested for cheque, i got a message that the cheque book has been dispatched through speed post, its been 2 days still i have not received request you to address the issue immediately. Track no - EK[protected]IN Mail ID - [protected]@GMAIL.COM Regards, Harish R

I recently redumpted payment points and at the end of the month they deduct fees for the payback. First is payback is supposed to be rewards and from that rewards icici is deducting a fee. This is wrong secondly they have not mentioned anywehere in rewards section. When i raised a complaint to ICICI then they are saying it is mentioned under debit card section where it is not related and no one would go there and see. Whereas in Payback rewards, they don't mention it, These is not fair

Hi, My account no is[protected] I am a dmat account holder in icici bank, i thought this was supposed to be free.But when i checked out the details of this transaction 47259230 DP CHGS TILL SEP-14, it turned out the dmat account is not free and now even though i have not made any transactions my account has been debited with 561 rs below is the transaction on 29/10/2014 29/10/2014 47259230 DP CHGS TILL SEP-14 561.80 thanks, Kuruvilla.

I (madan lal) have account in your icici bank manimajra chandigarh branch. on 04.11.2014 at 5:08pm from my account there was three transactions happen but i havn't done these transactions. first transaction was of Rs.25000 .00, 2nd was of Rs. 50000.00 and 3rd one was of Rs.7500.00 . I havn't know how these transactions happen. At noon 1:39pm a person was calling me, then i attend call and they told me that I m calling from icici debit card customer care center, wants to query regarding your debit card no. that we have allotted you last month on your request when i have lost my debit card and sent you a request for issuing me new debit card . But i have refused to share any information with him related to my account.Then he and another person were calling me again and again, they told me that they wants to close my previous complaint that i have done because i havn't receive my debit card at that time, so i have complaint after suggesting customer care person. then i receive my Debit card from bank after delaying few days. Bank regret to me this kind of delay. They told me all these informations, that was between me, bank and customer care centre. Then person told me they want to sure that i have received my debit card.Then i told only my debit card no., after few minutes my balance was deduct as i written above.they have my full address and bank detail so i was sure.Now my Rs.82500.00 has been deducted. calling person no.was[protected]...please Resolve my problem as soon as possible. My Address :Madan lal acc. no.[protected] ...mob.no.[protected], [protected] mail ID : lal.m.[protected]@gmail.com

DEAR SIR, PL REFER MY ICICI BANK CREDIT CARD NO [protected] NAME : D V J . VISHWANADHAM MOBILE NO. [protected] PL REFER MY BILL OF SEPT. 2014 FOR RS. 27328.00 DUE ON 2ND OCT. 2014 I HAVE DROPED THIS CHQ PAYMENT RS. 27328.00 FULL AND FINAL PAYMENT ON 30TH SEPT 2014 IN THE DROP BOX AT ICICI BANK DN ROAD FORT MUMBAI 400001. BUT DUE TO CONTINOUS HOLIDAYS ON 2ND, 3RD, 4TH, 5TH, 6TH OCT.2014 MY CHQ GOT CLEARED AFTER 6TH OCT. 2014 I HAVE BEEN CHARGED LATE PAYMENT, INTEREST AND SERVICE TAX RS. 2066.23 I HAVE ASKED FOR REVERSAL OF THIS AMT AS DUE TO BANK CONTINOUS HOLIDAYS PAYMENT GOT DELAYED AS I HAVE BEEN CONTINOUSLY SENDING EMAILS AND EVEN TALKING TO CUSTOMERCARE OFFICER BUT THEY HAVE NOT REVERSED AMT. THEY HAVE REVERSED ONLY RS. 120/- AND RS. 14.83 ONLY . AS I HAVE BEEN A VERY GOOD CUSTOMER OF THE BANK AND ALSO PL SEE I HAVE MADE THE FULL PAYMENT NOW THE CUSTOMERCARE OFFICER ASKING ME TO PAY RS. 2066.23 . I HAVE ALSO WRITTEN TO NODAL OFFICER AND EVEN TO HEAD TEAM NOT NO REPLY FROM THEM PL HELP ME OUT WHAT SHOULD BE DONE . PL REPLY IMMEDIATELY REGARDS, D.V.J. VISHWANADHAM MOBILE NO. [protected]

Hi. I placed an order of Brown Watch using ICICI Netbanking on 9-Oct-14. Rs. 299/- has been deducted from my account. The status of my order is still 'Processing'. I placed a complaint through email to [protected]@provogue.com but there is no reply. I tried calling customer Care No:[protected]. It is not working. It is about 1 month since I placed my order. May I know when can I get my watch. Please do the needful ASAP.

I have taken your credit card before 3 month ago with Joining Fees Rs. 199/- + Service Tax 12.36 %, but your executive has not told me regarding payback card, after someday bank sent me payback card, I don't want to it, that reason i have cancelled it, so pls. give me my joining fees. ICICI bank has hidden payback card information, that reason i have to face many issue and i am tired. Payback Card No. [protected] Credit Card No. [protected] Coral Card Card Cancel Request No. SR[protected] Name - Kishor Khatri Mobile[protected] Email Id - kishor.[protected]@Yahoo.co.in

I have taken your credit card before 3 month ago with pay Joining Fees Rs. 199/- + Service Tax 12.36 %, but your executive has not told me regarding payback card, after someday bank sent me payback card, I don't want to it, that reason i have cancelled it, so pls. give me my joining fees with compensation amount Rs. 10000/- for your harassment. ICICI bank has hidden payback card information, that reason i have to face many issue and i am tired. Payback Card No. [protected] Credit Card No. [protected] Coral Card Card Cancel Request No. SR[protected] Name - Kishor Khatri Mobile[protected] Email Id - kishor.[protected]@Yahoo.co.in

I had made a request to ICICI Bank customer care to reverse the late payment charges wrongfully charged by them on account of payment of my above credit card. The due payment was made on time but because of a spate of long holidays starting from 1st October till 8th October the cheque could not be encashed by the bank. It is surprising to note that the customer care department is not at all caring to understand this practical problem and they have blatantly refused to reverse the late payment charges of Rs. 561.80, levied as per their statement dated 17th October 2014. There upon I have made a special request to the next senior officer to do the needful but I'm sorry to say that till date I have not received any response from them. I'm still looking for a resolution to this problem and hope i will be solved through your esteemed forum. Thanking You, DIPAK NAZ

I am Hemant Kumar having icici credit card no. [protected] (Coral) has been fraudulent by a facebook site (hone income flow) for deduction of money from my credit card without my authorisation. They deduct around USD 157 from my credit card. You are requested to kindly cancel this transaction as have never authorise for the same. The details of credit card is given below no. [protected] (Coral) valid from 03/14 to 03/18 Name Hemant Kumar Card Type : Master Card Please help

I have written two times to ICICI bank, and got reply that you will get response in 48 hours, But very sorry to inform you that I have not received any call from ICICI Bank, I have been charged on account of late payment, while I paid on time and due to holidays on 1/2/3rd of October 2014, they got late . Request to refund the same. Card no.[protected] Mayank kaushik [protected]@yahoo.co.in [protected]

I have submitted the documents to open current account with your Erode branch. Submitted the requested documents 10days back. Till now the account not opened and there is no update on that even repeated phone calls. Also i have personnaly visited the branch and escalate the status. He accept the delay from your side and committed to complete the process before today evening. Today morning i called your sales person, Sales manager and Branch managere also. Till this second no one from branch called for update and not even know whether my documents are correct or not. This is the very worst experience from your Erode branch and wont expect this kind of poor response from an leading banker. Kindly revert back.

My Name is bharath My Accounts No.[protected]Adyar Branch - Chennai) - in this account i have not received any interest for half- yearly Or yearly for more than 1 year & 3/4 month or more. Kindly check and clear the old interest to my account.

Dear Branch Head. I want to complaint against my last service request SR[protected]. I have done one ATM withdrawal transaction from Union Bank ATM using ICICI debit card on 3rd Oct2014. The transaction amount was INR 2000, but the machine dispensed me only INR 1600. ( 500 – 2 note, 100- 6 notes) My account shows deduction of INR 2000. I have called number of times to customer care for INR 400 refund but still I have not received. I will lodge a FIR complaint against this fraud which has happened to me. I was not expecting such fraud thing can happen with me. I would request you please take up this issue with higher authority. This behavior is not acceptable from ICICI bank.

[protected]INR) - RAJEEV SHUKLA(JT) 1.txn FOR BOOKING AIRLINE TICKET 31/10/2014 31/10/2014 - BIL/[protected]/Bill Desk/INDIGO_AICI3537 5, 929.00 - TOTAL BAL 76, 144.87 2.PL REFUND 5929 AS AMT NOT CREDITED TO INDIGO 3. fresh ticket bought on 03 Nov

I am Nikhil kumar makkar working as a cx professionals. I have a Salary account in ICICI bank. Today I checked my bank transactions and to my surprise I found that there is one debit transaction '57319742 DP CHGS TILL SEP-14---- INR 590.18'. When I created the salary account, I was not told about the DP charges and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is [protected] . This is completely unacceptable and I want my money back.please provide urgent resolution. Thanks.

Dear Sir/Madam, I am having 3 accounts in your Bank and trying to close my two accounts and 1 demat account since 4th August, I had to open these accounts due to Employers formalities. Kindly close my below accounts (which is not in use) as I am not able to maintain MAB in my accounts. It is also inform you that the Demat charges which is not using by me has been deducted from my Account No. 2. I have visited three times to your Bank to close the below accounts but staff has told me that first you need to close the demat account then only we can close the accounts, I had clear all dues of Demat accounts and then again I applied for closing but it could not be close. I have applied to close my accounts in Pune, Magarpatta Branch and after 15 days in Gwalior Branch but no one has closed the same and it has passed approx 1 months from now. Sir/Madam there is no dues pending from my side on below accounts. Not in Use – Need To be closed Account[protected] Account[protected] Demat Account - IN[protected] Using (Will be operate by me) Account[protected] Full Name : Deepesh Kumar Vishwakarma PAN No. AFOPV6509E Aadhaar Card and PAN Card is enclosed herewith