ICICI Bank Complaints & Reviews

I am not an ICICI customer, however I'm being contacted repeatedly for a debt for my wife's sister. I am not in anyway connected to this loan, nor were my details provided as a reference. The calls are being made to my office board line, as many as 10 calls a day. The caller is extremely rude to the receptionist. As a result I have been issued a warning letter from the management. I need to know what legal action can I take against the bank. Its a mental torture, a total embarassment for me even though I'm nowhere liable for it.

sir, I am your very old customer & making very regular payments well in time since last so many years & this time I have not received my statement nor e-mail regarding my payment dues(even though I have requested at your customer care to send my statement at my e-mail id on[protected] but still I have deposited my payment of Rs.672/- on[protected] in the drop box of icici bank, Sec-26, Noida but still you have levied late payment charges of Rs. 573.29 .Further I have paid you the charges but request you to please reverse these charges as there is no fault from my side and oblise My card no--[protected] Name -MAHENDER KUMAR AGGARWAL Address-B-60, Sector-27, noida-201301

I have applied for the credit card of ICICI bank but i have not received yet but I got a mail and a document saying Rupees 571 bill. Some of friends also got the same bill they are saying that it joining fee. But I haven't received the card yet. How they are suppose me to pay the bill for joining.?

Hi Team, I was associated with the company with more than 5 yes and was proud and happy to be...and in my tough time I had taken the loan on my salary with the account ending 8721...and the amount I paid in to the account with all the late payment and all the charges exceded the amount I took the loan.. And at last I had a settlement done with the amount of 2500.00 in the month 17 march 2011 for the total of Rs 3456.85 and gave a request for OD account close in AS Rao Nagar Br..hyd and left the bank. But the issue started for the amt 956.85 left in the account and the account was not closed...and the outstanding payment went to Rs 25, 114.78 as on date 10.10.2014...which includes the late payment charges for 552.50 * 43 times and all other charges.. So I had not even received any call from the bank as per the issue...on my mobile [protected]...registered and how come bank do with the people who served to the company I want to have the issue sorted as I am not in a position to pay Rs 25, 114.78... Call me at [protected] ...[protected]

THIS COMPLAINT FOR MY CREDIT CARD DETAILS- MANISH BOTHRA your ICICI Credit Card Application Ref. No[protected], DELHI IS PENDING YET AND NO STATUS SHOWN TO ME VIA SMS AND PERSONAL MAIL. WHY IS SO LAZY ON MY CARD APPLICATION. PLS RESOLVE THIS AND I WANNA RECEIVE MY CREDIT CARD WITHIN A WEEK WITH APPROPRATE CREDIT LIMIT. PLS REPLY.ASAP..

I am Nikhil Reddy. 561.80 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-14) DP charges on 28/10/2014. I have never activated and used my Demat account till now. There was no prior notice. This seems to be big fraud.I need justice and my money back immediately. It is a big amount for us. I have seen similar type of complaints. It should be addressed. My account number is[protected]. My email id: [protected]@gmail.com

On the 20th of this month i was booking a ticket for my brother for the Kolkata-Ahmedabad Sector on www.goindigo.in through ICICI Netbanking (A/C No.[protected]. Everything was going fine until i got an error after the payment of Rs 4, 522 was made. The ticket was not booked. Even after 9 days i haven't got my money refunded in my account. I called the Customer Care of both ICICI Bank and Indigo Airlines. They told me that money will be automatically refunded in 7 days or 5 working days. What do i do now? What is the purpose of blocking the money of a person like me? When will I get back my hard earned money?

I have applied for ICICI bank credit cards, I received Credit Card Pin letter from courier but many days has been passed and I didn't get credit card from any courier services. Suddenly before two week approx I got message from ICICI bank like... Dear Customer, your ICICI bank Platinum Chip Credit Card has been returned undelivered. After getting this message, i called to customer care many times but till now i didn't get any appropriate response from anyone. So please try to get solve this problem ASAP, otherwise if any incident will happen from my credit card then who will be responsible for this. Name- Sitaram Rajaram Totre, ICICI Credit Card Application Ref No.[protected] Contact- [protected] email- [protected]@gmail.com

am Ravi Kant Ray using ICICI Bank Titanium credit card bearing card no. [protected]. As per my last statement the last due date was 05 October 2014. I paid the total amount on 03 October 2014 through SBI net banking. The same is being reflected in the statement also. But still a Late payment fine of Rs500/- along with service tax has been imposed on me in next statement. I have registered a complaint with customer care but they are not interested in resolving the issue. They are simply telling that as per Bank policy you have to pay the fine or otherwise your credit will spoil. I have been fade up by writing customer care. Every time some new guy is replying in the same voice without understanding the issue. Please look into the matter.

Today I got a message like total payment of 561/- .ICICI bank has issued me a coral credit card saying that no payment for first one year for corporate employees. By the way I didn't receive any PIN from them and I didn't use that card also. So how that bill got generated I really don't know.

yesterday 27/10/2014 at 20:02:26 i transferred a amount of rs 5000.00 to wrong account number. the wrong account number is[protected]. MY NAME: SHARATH KN BRANCH: KAKKANAD KOCHI, KERALA ACCOUNT NUMBER:[protected]. I transferred the amount through ATM in 4th stage T.K LAYOUT. TXN NO:392507... ATM ID STCHA984. I TRANSFERRED AMOUNT THROUGH MY DEBIT CARD AND THE NUMBER IS [protected]. PLEASE LOOK INTO IT AND DO THE NEED FULL. PLEASE REFUND MY AMOUNT.

I deposited the cheque of rs. 70, 000/- on 12th of this month. I still not received the amount in my acc. On the same day i informed branch that i didn't received the amount but i got ans. that many times SMS comes late but we had deposited the amount. At end of day i again called him for the same response at that time he noticed and inform me the amount is deposited in some ones else account. he also informed me the acc no. u had provide is wrong but the slip i have has correct account no. I tired to contact at call center at various steps of complaints on website but i only get time and the words "We will refund the amount soon" and all false commitments. Acc no.[protected] Name: Hiteshbhai S Daiya Place: Nashik

This is regarding my service request No[protected].My credit card is charged unethically for late payment fees + overdraft limit fees + service tax, Instead i told them clearly that i didn't got any message alert and mail for last date payment.I think i always pay on time and this time it happened due to lack of information from your side.One more interesting thing is, This is charged on 24/10/14 and prior to that i have made the required payment of 3854.00 on 18/10/14. and i have checked the credit limit and purchased some item online.Now the question here is they applied fine on 24/10/14 which results in overdraft limit crossing results in overdraft limit fine as well.This is a quite surprising and unethical way of doing business and harassing customer and getting money by crook. I would like you to kindly look into this issue at the earliest and revert the charge unethically applied to my credit card.

Hi, I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. thanks Applicant Name : Daljeet Singh My Application No. :- N[protected] Sales Executive : Navdeep Singh Regards, Daljeet Singh [protected]

Hi, I am Bhuvaneswari Raman. I have ICICI account which was found with transaction "ATMDEC CHG/10-09-14/1984/25ST3" debited with Rs.28.09 from my account. This is the third time, i am facing this kind of problem. I know my account balance as i am using it very frequently. I did not try to withdraw the amount which is greater than my account balance. Kindly take necessary to refund the money back into my account and take precautionary steps to avoid these kind of complaints again and again. ICICI Branch - Nungambakkam, Chennai Account Number[protected] Mobile[protected]

Dear Sir, My Self Akshat Rastogi. I have an personal loan from ICICI bank. Due to some financial reasons some EMI's are pending on me. I am getting regular calls from icici collection department to pay the pending ones immediately. I have already told them my financial condition and also told them, that i can pay emi every month and will clear pending one slowly every month. But after that they are behaving very rudely and pressurized me to pay all the pending amount in one go and sending legal notice at my home every month. Because of that me and my family in very high depression. If they will continually doing the same, so i will have only one way to resolve all the issues and that is suicide. I am getting regular call from below persons personal numbers. Mr. Tyagi - [protected] Vinit Kumar - [protected] Please help me sir, otherwise it can be suicide note for me.. :( Thanks and regards Akshat Rastogi [protected] akshat.[protected]@gmail.com

I opened a new Saving account with ICICI bank i did around 50 to 60k or may be max 70k transaction in my account in two weeks maybe and suddenly my account got freezed. I asked bank manager, he said you have to wait like 8 months because it is under investigation and may take 8 months, i mean like what should i do ? And what the point is in freezing an account for just such small transaction, most of the transaction was done by cash deposit...

To Date:[protected] The Manager, Coplaint help desk, Reserve Bank of India, Basheerbagh, Hyderabad. Sir, Sub: Complaint against ICICI Bank, Merchant Department – Mumbai – Req - Regarding. I, G.Nagendra Prasad S/o.G.Nagaraju R/o.18-8-254/64 Rakshapuram colony, Saidabad, Hyderabad humbly submits as follows: That I am the Managing partner of M/s.VENKATESHWARA AIR CONDITIONERS, Authorized service provider for All types of Air Conditioners, Refrigerators and Deep Freezers, situated at 18-8-254/64 Rakshapuram colony, Saidabad, Hyderabad. That on[protected] I sold out the machinery i.e. Blue Star 2 TON, 5 Star split A/Cs (6 Nos.) for total Rs.2, 98, 560/- to the customer namely Santillano, S/o.John, United States of America. That said customer paid the cost of said machinery through his Card to my Account vide A/c.No.[protected] of ICICI Bank, Chaitanyapuri Branch, R.R.District and swiping Machine No.MID [protected], TID No.88042910, Banking call centre No.[protected] of ICICI Bank, Merchant Department, Mumbai. That when I call the ICICI Bank, who informed me that to scan and forward the customer copy, then I scanned and forwarded the customer copy on[protected] to the mail id [protected]@ firstdata.com.au. On the same day evening they call me and informed me that the amount will be cleared as on[protected]. But the amount was not cleared on[protected]. I made a call to the said Bank and asked about his amount, they informed that there is a problem, within 2 – 3 days they will clear the same. But on the same day i.e.[protected] one Hasan, of ICICI Bank, Merchant Department through his phone No.[protected] informed me that the amount will be cleared till after[protected], but not cleared. On enquiry they said that, I have to issue complaint against my customer. As there is every thing is alright, why should I give complaint against my customer. I submit that my customer swipe his card and every thing is alright and the documents scanned and forwarded to the said ICICI Bank, on the very next day i.e.[protected], but after more than 3 days they informed me that there is a problem and did not clear my amount till date. Due to which I incurred heavy monitory loss besides mental agony. Therefore, I request your kind authority be pleased to take necessary action against ICICI Bank, Merchant Department, Mumbai, Phone No.[protected], and do justice to me as early as possible, for which act of kindness I shall be thankful to you sir. Yours faithfully G.Nagendra Prasad For venkateshwara airconditioners Cell number [protected] Mail id: [protected]@yahoo.com

My saving account has been deducted b a sum of 674.16 for DP charges. I have never used any Demat account services from this bank, there is no Demat account linked to my saving account. Without communicating on what basis this bank has charged the amount for the services they never rendered. I would also like to add that there was a call from ICICI insisting me to login and avail Demat service which i declined. So when I never used any Demat services why would I pay please recredit my account with the same amount. My account No.:[protected] My email: [protected]@ahoo.co.in My Mobile No.: [protected]

I made payment of Rs.4253/- on 04.10.2014 (1 day before due date of 05.10.2014) by click-to-pay option in ICICI Bank website, against my total amount due of Rs. 4252.68, transaction ref was AHDF[protected] and the transaction was successful. My bank account of HDFC Bank was also debited instantly on 04.10.2014 itself. Due to ICICI bank’s inefficient system, the payment was updated to my account on08.10.2014. Most unethically the bank charged me Rs. 500/- as late payment fee in the next statement dated 16.10.2014 plus service tax 61.80 totalling Rs.561.80. Taking up with all relevant details viz., my HDFC Bnk statement showing debit of Rs. 4253/- on 04.10.14, copy of message from ICICI Bank’s portal dated 04.10.14 showing the transaction no. and the transaction as ‘successful’ etc.with ICICI Bank’s customercare repeatedly, they refrained to reverse the charges. Rather vide their email reply they asked me the pay the full erroneous amount, with a threat to impose further financial charges in case I do not pay the same. Please refer the matter to the highest level if ICICI Bank and provide me the contact details of Consumer Forum. NIRMALYA TAPASWI, [protected]