| Address: Bangalore, Karnataka |
I felt fraud in Personal loan approval and disbursement process in ICICI bank
1. I have been promised a ROI of 13.49% but i found in welcome letter of 15.24%which was dated 15th Sep 2014 and prior to that there was no confirmation given to me on the same.
2. Application was not filled with ROI and disbursement amount as i was said itis still under approval and will be communicated after approval, then they go tmy signatures, now it is a clear case of fraud. As it was not filled by me, and i only signed, i totally dismiss this theory by customer care a reason to find. I can prove this as application does not have my hand writing and it is a part of fraud-ants who have done it later.
3. Loan disbursement happened without my prior consent and my approval was not taken on ROI before disbursement.
4. My requirement was of only Rs.300, 000 but disbursed amount was Rs.4, 35, 000.Clearly indicates a wrong doing, even in this case there is no prior communication was given from ICICI Bank.
5. I was contacted by a lady called "MUSKAN" with an offer of 13.49%ROI offer saying my existing loan with Bajaj Fin will be taken as reference to balance transfer with 13.49% as ROI against 15.01% of Bajaj Finance. But not considered.
6. After i got disbursement, i have called up customer care which has informed me about ROI and was shocking.
7. After my complaint to customer care, i got call from the same lady called"MUSKAN", saying she would revert me after second EMI payment and get it corrected to 13.49%. I got call from 2 numbers in the name of "MUSKAN" [protected] (number busy) and [protected] (Now replying as wrong number).
Aug 14, 2020
Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint.
