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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 98

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M
mudgalhimanshu93
from panipat, Haryana
Jul 12, 2022
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Address: ICICI Bank Towers, Bandra-Kurla Complex Mumbai Mumbai City District Maharashtra India - 400051

I am Himanshu Mudgal I was detected the amount of 590 rs on 12.07.2022 The reason is nach ad rtn chg.what is this.
There was no any prior intimation about this or even after the deduction it shows up directly Kindly clerify the reason and refund the money back to my account
+1 photos
Aug 20, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2022
ICICI Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08v1o) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    Sallu100
    from Mumbai, Maharashtra
    Jul 12, 2022
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    I am having a basic saving account in icici bank .. i am a student because of some financial issue i couldnt maintain the account balance because i have no earning.. My MAB charges has been deducted for April Rs 196 and for May Rs 222, , Total - Rs 418 ..This amount means a lot to me as i am a student.. Plzz be kind enough to reverse it back..otherwise i have to close my account from this bank.. Plzz help..

    Name - Salman Khan
    Acc No[protected]
    Branch - Alambagh
    District - Lucknow
    State - Uttar Pradesh
    email - [protected]@gmail.com
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08pxv) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Sallu100's [Complaint's author] reply, Jul 15, 2022
    your email is not showing … its showing [protected] .. I am guessing .. is it care At icicibank.com..???
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      7
      7042432299
      from Mumbai, Maharashtra
      Jul 12, 2022
      Resolved
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      Address: LODHA EXCELUS, LOWER PARWEL

      Statement was generated for the month of June. Payment has be to done on or before 8th July 2022. I made payment as per due amount i.e. 1212.40 on 6th July.
      Credit Card team again debited same amount from my saving bank without any consent and information.

      Screenshot is attached for ref.

      Transaction ID : [protected]
      Date : 6th July 2022
      Time : 13:11 PM
      Amount : Rs 1212.40

      2nd Payment
      Date : 12th july 2022
      Time : 7:36 AM
      Amount : Rs 1212.40
      +1 photos
      Aug 31, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 15, 2022
      ICICI Bank Customer Care's response
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08v1u) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Santam123
        from Ghatal, West Bengal
        Jul 12, 2022
        Resolved
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        During the process of mine savings account opening online they take initially funding of 25000-/ but I have done my initial fundings of twenty- five thousand but I didn't receive my account details or any further information regarding my mine account opening status I m really concern because 25000 rupees is big chunk of money 💸 for me and I m students and now am nervous and anxious and lot of anxiety please help me please god
        +1 photos
        Jul 21, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Jul 12, 2022
        Updated by Santam123
        During the process of mine savings account opening online they take initially funding of 25000-/ but I have done my initial fundings of twenty- five thousand but I didn't receive my account details or any further information regarding my mine account opening status I m really concern because 25000 rupees is big chunk of money 💸 for me and I m students and now am nervous and anxious and lot of anxiety please help me please god help me.

        Verified Support
        Jul 12, 2022
        ICICI Bank Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08pha) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          G
          Jul 12, 2022
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          "Demat account is suspended for debit"
          Could you be kind enough to explain what does it mean.
          What am I supposed to do to get this issue resolve.
          I do not have demat or any other charges due / payable for this demat account.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08phf) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            Address: Maharashtra pune

            Ecsrtnch mean what and why you are debit my acount and which payment plz tell me...
            +1 photos
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            P
            pradeeph80@
            Jul 11, 2022
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            -Deduction of happening from last moths(April) till this they deducted 3270rs from my Account.
            - I'm using Icici bank from past 4 yeas, i'm really happy with there service.
            But Suddenly from April They started deducting Amount. As i told above till 3270rs they deducted from my account, if called to icici they toll free number not working. today its connected, i talked related to issue but they telling some story. any why for the late payment i'm paying extra amount then also icici deducting so much amount from the account thats also without any information. and i asked one question, i doing same thing before April also then why guys are not deduction. For that they not answered. if they deducting at lease they have tell us naa with reason but they not done that. they simply stared deduction amount from the account.
            Aug 20, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 12, 2022
            ICICI Bank Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08phj) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              siddhi pro
              from rohtak, Haryana
              Jul 11, 2022
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              Address: Delhi - Rohtak Road, Ashoka Plaza, Rohtak, Haryana 124001

              The Manager
              ICICI BANK LTD
              Delhi - Rohtak Road, Ashoka Plaza,
              Rohtak, Haryana 124001

              Sub: Request for Reversal of A Wrong Charge( customer id[protected]

              Respected sir,

              I open my account with 25000/- INR quartley average maintenance, i gave 1 lakh INR cheque
              for account opening in your bank. Your bank upgrade it to 1, 00, 000/-without
              informing me also, on 20 May 2021 your bank debited 4720/- INR from my account without
              informing me . Which is inappropriate.
              I transfer my money in to another bank account, if i will not get charegs refund, i will close my current account here.
              So I requesting you to refund me AS SOON AS POSSIBLE.
              I'm contacting the bank via phone but nobody replaying me so revert me ASAP.
              Account Details are as under:
              Name: SIDDHI PRO HEALTH
              A/c. No. :016805xxxxxxxxxxxx
              IFSC Code: ICIC0000019
              Branch: Rohtak

              I have attached herewith all documents for your ready reference and reverse back all charges till date my current account.
              Please do the needful your early action highly appreciated.

              Thanking You,
              Yours Truly,
              +1 photos
              Aug 12, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 12, 2022
              ICICI Bank Customer Care's response
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08phv) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                alokgangwar
                from Ghaziabad, Uttar Pradesh
                Jul 11, 2022
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                Address: Ghaziabad

                I had a loan account (LBGHZ[protected]) in ICICI bank that has been closed now. But, I have not received my original property registry papers which was mortgaged in place of loan. Other documents I have received and during receiving the document I have informed the bank representative (RDC, Ghaziabad branch) and he raised the concern within the bank.

                I have been follow-up with bank since 1 month but still neither I have received my property registry paper nor no one is sharing any confirmation.

                I also called customer care/ Relationship Manger and also have written multiple mail to ICICI but they are also not supporting and responding.

                I request you supports towards such irresponsible behavior of ICICI bank. This is just like a mental harassment.

                Regards
                Alok Gangwar
                [protected]
                Aug 16, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 12, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  AMIT KUMAR NAYAK
                  Jul 11, 2022
                  Resolved
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                  Resolved

                  Address: 1-11-110/92/A/1/A, SHYAMLAL BUILDING, BEGUMPET

                  Dear team,
                  While investment in this bond i was minor, Kindly update the address and bank account details for me, 3i infotech is not responding to mails/calls
                  Email id: [protected]@icicibank.com
                  Or Call 24hr Customer Care

                  bond no[protected]
                  Certificate no 5170

                  Amit kumar Nayak
                  [protected]
                  Aug 12, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 12, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    srikanth reddy T
                    Jul 11, 2022
                    Resolved
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                    Website: ICICI direct

                    My account has been debited with ₹825 as it shows dp charges, I had never opened demat account with ICICI, How can they debit from my account without my concern...
                    +1 photos
                    Aug 14, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 12, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08piv) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      P
                      Pratibha Vatal
                      Jul 10, 2022
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                      I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon.

                      I am not a member of amazon audible but the monthly deduction is still there. I have seen these deductions for more than a year now.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08niy) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        H
                        hoodasiddhu
                        from Jammu, Jammu and Kashmir
                        Jul 10, 2022
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                        Address: Jammu

                        My Debit card and net banking is blocked and says due to security reason..when will my account reactivate..
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nj0) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          rpsingh29
                          from Bareilly, Uttar Pradesh
                          Jul 10, 2022
                          Resolved
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                          Resolved

                          Address: ICICI BANK LIMITED, Old Padra road Vadodara, Gujarat-400051
                          Website: icicibank.com

                          I have MONEY MULTIPLIER BOND 0898 MMB THREE (Folio 18512) redemption date 05 Dec 2022 .
                          please clarify on which address the physical bond is to be sent? Since all correspondence is being handled by 3i Infotech, I am confused whether bond to be sent to 3I Infotech or ICICI registered office?
                          You have bank account details of bond holder, Can it be redeemed electronically also
                          Aug 11, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 11, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lq9) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Sep 08, 2022
                          Updated by rpsingh29
                          I have still not recieved answer to my question.
                          WHERE SHOULD I SEND THE PHYSICAL COPY OF BONDS FOR REDEMPTION?
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                            S
                            Smruti Prakash Sethy
                            Jul 10, 2022
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                            Resolved

                            Address: Bhubaneswar

                            A sum of Rs.11200 is dedcuted from my icici savings account . Its the charges 0r rs.590 each for 20 times . Money is deducted from my account within a day. I didn't receive any notification about it nor any sms after deducting. It's not a small amount that I can ignore . This is totally fraud event . My account was stuck on 0 balance. I was not know that these charges a deducting and leaving my account on 0 balance . I want all the deducted money back in my account. Or else I can take a legal action against this as I didn't receive any notification before and after deduction.
                            +2 photos
                            Aug 11, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 11, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              Ruchi2412
                              from Mumbai, Maharashtra
                              Jul 10, 2022
                              Resolved
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                              Resolved

                              I placed an order with Nike.com and I was charged for orders that did not go through on the website. My money has not been refunded by the website.

                              Here are the details of the transactions:

                              Transaction 1
                              June 3, 2022
                              INR 42, 941.00
                              Credited to Depansum Solutions Pvt

                              Transaction 2
                              June 4, 2022
                              INR 29, 879.00
                              Credited to Depansum Solutions Pvt

                              Transaction 3
                              June 4, 2022
                              INR 29, 879.00
                              Credited to Depansum Solutions Pvt

                              I have placed multiple complaints with Nike for the same, but they claim that they are not able to track failed payments on their system. Please note that this is a recurring problem with their website, and in the past I have received a refund for failed transactions within a week. It has been more than 1 month now with no reply.

                              I would like the transaction to be reversed and my money to be credited back to my card.
                              Jul 15, 2022
                              Complaint marked as Resolved 
                              ..
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 11, 2022
                              ICICI Bank Customer Care's response
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqk) in the subject line of your email. Our official will assist you.
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                                S
                                Sasi2022
                                Jul 9, 2022
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                                Resolved

                                I have deposited Rs.98000 in Thiruvanmiyur ICICI bank ATM machine and it is not reflected in my account. Customer care team says I should contact bank on Monday. Why urgent issues are not handled immediately...
                                Aug 11, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 11, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqz) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Parsi Sravan
                                  from Hyderabad, Telangana
                                  Jul 9, 2022
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad
                                  Website: TTD

                                  Dear Sir/Madam

                                  Today I am trying to book special darshan tickets for following date 6th September 2022 twice times i have tried the amount 2016.52 got debited from my bank account but transactions got failed for twice times but
                                  Till now I haven't received received for failed transactions
                                  When I contacted to bank transactions is successful Please do the refund process as early as possible
                                  Aug 16, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 11, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nln) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    VigneshR
                                    Jul 9, 2022
                                    May 17, 2024
                                    This thread was updated on May 17, 2024
                                    Resolved
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                                    Resolved

                                    I have purchased a used car where the previous owner had icici fasttag. At present the current status of the fasttag is blacklisted. I do not know the reason, nor the previous owner. When I reach the customer care they are asking me to call from the registered mobile number. The previous owner does not even using the registered mobile number now. I have transferred the RC 6 months ago but still paying twice the charge in toll just because no proper support from bank. Cannot open new account without removing this blacklisted account.

                                    Vehicle number TN 01 AU 3717
                                    May 17, 2024
                                    Complaint marked as Resolved 
                                    As suggested by icici employee i have opened a temporary fastag with engine number and now they have blacklisted the fastag as well.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 11, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nlu) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    May 17, 2024
                                    Updated by VigneshR
                                    No resolution
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                                      RitikaGoel1988
                                      from Agra, Uttar Pradesh
                                      Jul 9, 2022
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                                      I subscribed for sovereign bonds on 20th June 2022 and the money was been debited on 28th June 2022, however till now i have not received the bond certificate on my registered email account ([protected]@gmail.com) while as mentioned before the amount has already been debited from my saving account#[protected].
                                      ICICI Bank customer support has been notified about the posted complaint.
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