ICICI Bank Complaints & Reviews

Hello,
I have transferred my account from one state to another and updated the IFSC code in EPFO portal. The status shows verification in process.
Please let me know how many days will it take to verify or if I need to take any further step. Why is it taking so long. I am worried because I need to apply for PF withdrawal soon.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 9, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kho) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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This is 15 year loan LBCHD with good repayment history with only 6 months remaining.

In Month of June, Bank deducted double payment of EMI. I expected that additional EMI amount will be returned immediately. However it is not. Also, Bank is not using this amount for next EMI

Moreover, on bank support site, there is no option to create service request for such complaints (Only deliverables related and data modifications SR options).

Details - Loan Nu - LBCHD [protected]

I got a message that EMI due on 10th June, 2022 is bounced. By 15th June, I transferred Rs EMI amount to linked savings account for autopayment of EMI. To my surprise, this amount got blocked by savings bank for no reasons. When visited Bank branch, I was rather asked to make another EMI payment so that this amount can be released. So on 24th June, I made another payment of EMI. clearly marked the check that this is EMI payment.

However, the amount blocked is never returned back to my savings account. On contacting customer support, I am being told that this will be applied against principle re-payment and loan will be restructured without my request or consent. I am in need to money and have not breached the loan on repayment. So why such one sided decision without contacting or taking consent. I need my money back.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jul 17, 2022

Updated by vrai152 This is to update you that No one has contacted yet.
In addition, in this month same thing has been repeated again. Amount is blocked in Savings account instead of EMI deduction.

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V

vrai152

Jul 17, 2022

This is to update you that No one has contacted yet.
In addition, in this month same thing has been repeated again. Amount is blocked in Savings account instead of EMI deduction.

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Address: Shop No 12,13 Green Park CHS, Plot No. 2 and 3, Sector 3, Ghansoli, Navi Mumbai, Maharashtra 400701

My Account got debited with 590 Rs as ECSRTNCHG.Please refund my amount and do needful.
I am old customer of icici bank but not satisfying icici bank rules.this is not first time so many times same issues i am faced.
This is not fare.

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08khy) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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ICICI Deep Discount Bond
Vijayalekshmi S
Aravila puthu veetil thekkathil kavanad po 691003 kollam kerala
July 07 2022

A Deep discount bond of ICICI was purchased in the year 1997 in my name(dated 27/05/1997) for Rs 2750 with maturity value of Rs 1 lakh to be redeemed in 27 may 2022. The details are given here under

Name of the Bond Holder- Vijayalekshmi S
Bond Holder No[protected]
Certificate No - 40276

To my suprise, when i contacted ICICI recently, I was told that the scheme had been wound up long back and I need to approch IEPF to get a meagre amount from them

I request for taking up the issue suitably for early redressal i.e, to get full face value amount of bond.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kgt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jul 11, 2022

Updated by vijayalekshmy Can you please provide your email id

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Multiple charge of 590RPS
I am getting multiple charges of 590RPS. please resolve This asap
My contact number is [protected] thank you

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE, JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE

Ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is suresh.[protected]@gmail.com

+1 photos

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE, JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE

Am an icici bank customer. On 07 July 2022 ecsrtnchg charged 590 rupees 2 times. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is suresh.[protected]@gmail.com...

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Hello, I'm Varun from hyderabad.

I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

07/07/2022
EBA/NSE/N 2022127//[protected] dr. 516.75

Not getting refunded, please advise.
Please refund that asa

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08khs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 107, Shahu Nagar, Manewada Besa Road, 440027

Hi i am harshal jain, i have icici banck account. in last week 07/07/2022 590 ru. deducted from my bank account while account is salary account. this is not saving account, why bank are applying this type of charges without informing. Also last year deducted near about 1200 Rupee. i complaint but still not received single rupee.

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kf1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI bank MIDC phase II Dombivali Branch

Myself komal Dilip survase

I am an account holder of Icici bank(corporate banking)
Dombivali east midc Branch
On analysing my current account statement I found that the bank has charged me a total amount 2608/- deducted as mab charges..this is ridiculous.and the best part is I have never been notified about the monthly deductions via sms or email so I never get to know the charges deduction.. the charges have deducted on 01/07/2022 amount of 588.82 four times in one day and on 07/07/2022 amount of 252.42 deducted I.e total amount of 2608 rupees deducted...I visited to the branch with the hope of reversal I went to my branch the executive was very rude to me they was like don’t u understand that u have to maintain and I do have regular deposits and withdrawals more then lakhs ..the bank staff was not ready to listen to me..I even told her that other banks do reverse the charges they tells lets other bank do Icici do not reverse I lost all the hopes and completely dissatisfied with the customer support... Lastly, i told the mam that i want to close the account.without even a second thought, she told me to fill the closure form and close the account...this kind of services you giving your customers? Is everything about profitability? Worst banking service i ever saw...

As a last try, i called up icici customer care, about lodging a complain regarding mab charges, the executive told me that you can go to branch and they will reverse it for you, i asked her two times, will they surely reverse? She replied yes..

Now i dont have guts to fight with the branch again...

Account Name: Rd shield and multi services
Bank: icici bank
Branch: Dombivali east. MIDC branch
Account: current
Acc no:[protected]

+1 photos

Aug 23, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jul 07, 2022

Updated by Komal9001 Myself komal Dilip survase

I am an account holder of Icici bank(corporate banking)
Dombivali east midc Branch
On analysing my current account statement I found that the bank has charged me a total amount 2608/- deducted as mab charges..this is ridiculous.and the best part is I have never been notified about the monthly deductions via sms or email so I never get to know the charges deduction.. the charges have deducted on 01/07/2022 amount of 588.82 four times in one day and on 07/07/2022 amount of 252.42 deducted I.e total amount of 2608 rupees deducted...I visited to the branch with the hope of reversal I went to my branch the executive was very rude to me they was like don’t u understand that u have to maintain and I do have regular deposits and withdrawals more then lakhs ..the bank staff was not ready to listen to me..I even told her that other banks do reverse the charges they tells lets other bank do Icici do not reverse I lost all the hopes and completely dissatisfied with the customer support... Lastly, i told the mam that i want to close the account.without even a second thought, she told me to fill the closure form and close the account...this kind of services you giving your customers? Is everything about profitability? Worst banking service i ever saw...

As a last try, i called up icici customer care, about lodging a complain regarding mab charges, the executive told me that you can go to branch and they will reverse it for you, i asked her two times, will they surely reverse? She replied yes..

Now i dont have guts to fight with the branch again...
Please solve my issue ASAP

Account Name: Rd shield and multi services
Bank: icici bank
Branch: Dombivali east. MIDC branch
Account: current
Acc no:[protected]

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Bengaluru , Mahadevapura

Am an icici bank customer. On[protected] ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

+1 photos

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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With all due respect I have made a payment of ₹510 to Delhi University through eazypay payment gateway for my examination form but the university officials claim that they have not recieved any such amount, please look into this matter and do the needful
My reference ID at eazypay - [protected]

Also after payment the redirecting page showed error which might have resulted in payment failure however my account stands debited with ₹510.Please look forward to refund my amount

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With all due respect I have made payment for my exam form to Delhi University but my college says the payment has not been made whereas amount has been debited from my account, please look into the same as my account has been debited

My reference Id from Eazypay- [protected]

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I am an ex-alumni of ICICI Bank and I have worked here for 4.5 years. I have an urgency to withdraw my provident fund. But I was unable to withdraw it. Actually it shows some pop-up like contact to the employer/HR. I didn't know how to withdrawal my provident fund easily. I used Umang app or used directly EPFO site to withdraw my pf. But it doesn't work. I need helps from my ex alumni HR or employer for helps me in to withdraw my pf.
Name:-Nitesh Kumar
Employee ID-308244
PF No.- MHBAN[protected]/310/MHBAN[protected]
For further contact details. Please revert on my my email [protected]@gmail.com

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ICICI Account Number:[protected]
Name: Pathan Akramkhan Asadkhan

Issue:
Rs 590 has been deducted three times in a week from my account on 1st July and 5th July, info as follows:

1st July rs 590 deduction: ECSRTNCHGS290622_SR83833522

5th July rs 590 deduction: NACH_AD_RTN_CHRG~ABDLDESK ~27JUN22~28182c

One more deduction of rs 590 on the same day 5th July: NACH_AD_RTN_CHRG~ADBLDESK~28JUN22~afb6cc

Let me know why you charged this amount from my account even though I had enough balance in 5th July deduction.

Kindly refund my money otherwise I will file a complaint in the consumer forum.

Thanks & regards
Akram Pathan
Ph. [protected]
[protected]@gmail.com

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jul 13, 2022

Updated by ak2022 No response yet

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I tried to book flight through Air India for an international travel on Aug 8th 2022 for an amount of 236463, but i couldn’t book the ticket and received a message that the amount was withheld due to security reasons and to call customer care.

I have been trying to call customer care but no number is operational.

Please treat this as an urgent request and do needful.

Kindly confirm if the transaction...

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Hi,
708 and 755 rupees got deducted from account, This is no 1 cheating bank, twice I got charges, Have you people gone mad, I got my miney back, Otherwise i know what to do, its a DP charges from demat account, I never used that account once also, and I dont know who opened that account, reply soon and do needfull

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K

Kavyarohith

from Mysore, Karnataka

Jul 6, 2022

I want my money back thats it

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Tried connecting with customer care so many times.
First executives asked me to authenticate card. While authenticating prepaid card after entering card numbers the call is getting closed automatically.
Tried calling executives again to update this they are not responding properly. Some times they keep disconnecting calls saying you are not audible (tried from different numbers, they keep doing this.)...

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I hold one ICICI credit card but CIBIL shows three accounts. The following two accounts should be closed.

Account # [protected]
Account # [protected]

Even after filing a compliant and waiting for 45 days period as advised the accounts are still shown as active.

Aug 18, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08e3a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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We received a refund from air india express for 9000 rs on november 9th 2021 and we are chasing icici credit card dept for the same. Transaction from the card was done in march 2021. Yesterday we received mail from bank saying As per Visa guidelines the transaction need to be disputed anytime within 365 days from the transaction date. We are following up from 1 year if bank is delaying in refund then how its our problem. So disappointed how bank works and not refunding amount that belong to us.

Aug 17, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08e33) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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G

giashetty

Jul 7, 2022

I got a call from someone saying they are icici executive and they are following up on my complaint posted in this forum but i never shared my phone number here ..

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 98

KYC Verification

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Loan - Double payment of EMI not returned

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My Account got debited with 590 Rs as ECSRTNCHG

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Deep discount bond 1997

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Multiple charge of 590RPS

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Ecsrtnchg charged 590 RS * 2 time

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ICICI Bank ICICI Bank ecsrtnchg charged 590 rupees 2 times without my knowledge.

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ICICI Bank deducted eba/nse charges from my icici bank account

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Ecs charges auto deduction

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Reversible charges

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ICICI Bank ecsrtnchg charged 590 rupees without my knowledge.

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I have made a payment but the recipient has not received it

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I have made the payment for my examination form but my college hasn't received it

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For withdrawal of Provident Fund.

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Amount deducted from my saving account rs. 590 - three times

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Credit card transaction- Amount withheld due to security reasons

DP charges of demat account

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Multi wallet card replacement.

I hold only 1 ICICI Credit Card yet cibil shows three accounts

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Refund icici credit card

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