ICICI Bank Complaints & Reviews

Hi, I am having an account in ICICI Shivaji Nagar branch, Pune from past eight years and my account no. is[protected]. I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges since Dec 13 with regular charge, SMAB Chgs-Nov13+Stax 43.26 393.26. I don't have any communication regarding this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. And one more thing, if there is any charges due at Client side, Bank will call us each and every time but this time, while deducting an amount, Bank didnt realize to give a call. Rumours about the ICICI bank became true when I saw my Bank statement.

Dear concerned, I am an ICICI customer for the last 3.5 plus years and I moved to the US about 2 weeks ago, I cannot pay my bills because I cannot get the OTP number. My india mobile number is updated in ICICI and that number no longer exists. I need to update my US mobile number, but I cannot do this online. Its depressing to see that customers at international locations were not thought of when implementing OTP. Please somebody help...

I have a NR0 account with ICICI from last 6 years..I am paying my home loan from this account which i have taken from bank of maharashtra...when i have checked my statement last month i was surprised to know that my emi got bounced despite having sufficient balance in my account...when i called the toll free no..they said there is some lien amount towards share purchase which is incorrect as i dont have demat with Icici bank...when i asked further information the lady told me that system is down and i have raised a complaint and you will receive email from us...then again i called the call center as there was no revert and was surprised again that they had not raised any complaint..this time i spoke to mr jayant and he assured me to give resolution in 24 hours...then i again call the toll free no and this time again they are saying system is down...they have also charged chq returned charges...pls help as there customer service is pathetic...My complaint reference no is SR[protected]

Dear Sir I on[protected] made a transaction of rupees 455/- for rbi fee payment only but my transaction failed replying about some error in the transaction .But the amount was deducted . Further there was no other processess carried . Please reply me soon what should i do now.

Dear Sir / Madam, As I complained many times before this, My Compalint details are as below : My Home Loan Account No. - LBCPR[protected] loan Amount on Dated 29-Mar-2003 is - Rs. 1, 71, 000 /- EMI - Rs. 2190. Name - Sharad Namdeo Channawar Branch - ICICI Chandrapur. As I complained lot of times regarding a issue as mentioning, On dated 19/10/2010, PDC Cheque of Rs. 2190 was debited from my SBI Account No. [protected] ( SBI- Warora Branch ). Details related to it in physical as photo copies of bank statement and other is already submitted to the icici branch 20 times from now. But it is accounted in your system as off now and every time you do penaulty to us in terms of some fees aginst this and adds payment to my account. This is a height of negligence from your side and now this time i am not going to tolerate it any ways. I am going to launch complaint against you in consumer court for this fraud. If you admit it and solve this querry then it is well and good. so, kindly resolve it asap in 3 days. And as i already told, i want to close this account forever so please do your formalities and close this account at earliest. Thanks & Regards, Sharad N Channawar Mob. [protected].

I have requested for Internet banking password on 1July2014. Its 1 month now and I haven't received it yet. I have talked with phone banking office number of times and they say its under process. They only answer I get is you will receive in 9 working days,

ICICI net banking is definitely not a right way to book tatkal tickets in IRCTC. Nowadays even IRCTC website is faster where I am not happy with ICICI banking. 1. When I am booking tatkal ticket it asks for OTP. Is that the time to ask OTP. Don't they have debit card authentication? OTP depends on mobile network as well. 2. When i went upto net banking, it asks for "PAY TO". It should pick PAY TO automatically as IRCTC indian railway. Though not i should have an option to enter that. They have bill desk payment gateway in between where its asked.Should be faster in picking up the PAY TO if they have that option. Atleast for Tatkal they should have some sort of consideration. No more delay, as most people do, even i would like to open SBI account just for this which seems to be faster as well. When I was asked to open SBI account for tatkal bookings, i ignored. But now i realize that. I should have done that. After missing several times, we are getting a lesson. I know this cannot be resolved immediately. Because we have coding / IT stuffs here. But before i go for another solution, i wanted to express my concern.

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Hi, My name is Sri Hari G, having saving account in ICICI bank A/C No:[protected] since 2007. On July 3rd 2014 I have made a fund transfer of Rs. 50000from my saving account to wrong account number of same ICICI bank account A/CNo. is[protected]. In the online fund transfer system, "SOME A/C ISSELECTED BY DEFAULT”. Due to the new feature drop down option the funds transferred to A/C No.[protected] On July 10th 2014 I have contacted the nearest branch manager, currently my account is present in the same branch ICICI Bank, Perumbakkam Branch, Chennai and given written complaint and the manager said that since my account was opened in ICICI Bank Secunderabad branch and only that particular branch can do the needful. He has taken my complaint and sent that letter to Secunderabad branch on the same day. I have sent request mail to the other ICICI bank account holder, and he also given written complaint on same day in ICICI Bank, Marthahalli Branch, Bangalore, stating that the funds which got credited into his account does not belongs to him and he don’t have any issue to return the amount back. The branch manager has sent the complaint to Secunderabad branch. But still I didn’t get any updates from the bank people.Whenever I called the ICICI Bank Secunderabad branch I am not getting proper response from them. Kindly help me in this regard. Thanks, Sri Hari

Hi, I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Verification has been done in my residence address Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application..Detail as below: Application No. N[protected] Name : Amitesh Vijay Location: New Delhi Pin No.: 110001 Mobile No. : [protected] Regards, Amitesh Vijay +91-[protected]

Dear all, i am having a icici bank credit card, even though my payments are satisfactory, and i am very much reachable for collection of funds, they freezed my savings account, because of freezing i lost nearly 10, 00, 000 rs of money suppose to return from my business, hence i am collecting required documents, to proceed legally to get my lost money from icici bank.

Dear sir,
My name manisha lakhotia, my a/c no[protected] with icici bank. Sir my a/c is open with minimum 1000 rs a/c balance. But bank change into 10000 minimum balance a/c .Sir, ther is no any notice, call and information in our corresponding address. Bank also charge twice fine for this. We also send with bank statement copy
Regard
Manisha lakhotia
Slsl
113b manohar das katra,
Room no-361, 4th floor
Kolkata-700007
Gauri shankar lakhotia- [protected]

Am not sure what the icici bank is thinking on the customer. I have opened the PPF account and they gave me the icici bank account with the zero balance to deposit my money for this ppf account. However am getting shocked to notice there is around 1k getting detected for the last 3 month with the reason form MBA ( Minimum balance amount ) Without even informing me how come they are detecting my amount even I sent an mail but no response at all. Really frustrating to have my account in this bank and not sure how can i get back to my PPF amount and close this stupid icici bank. Thanks Ganesh [protected]

dear sir,
i got a call from chennai office about personal loan then the local guy of a company comes and collect the documents but still i didn't get any confirmation of my loan.tell me my loan was approved or not.if approved then when can i get the amount of it

sir i c shashidhar reddy my mobile no [protected] .icici bank a/c no o[protected] i am regulary use icici santosh nager br our staff is rash bhavier staff harish and guna cr manager .our br manager not avelable any our branch any time open only one counter complaint not recived manager.

Hi, I've called Service Desk of ICICI to know what is the process to replace the damaged card and I've been asked to raise multiple service requests and now they have blocked my present card and they are charging for the new service request. Now I'm in a position where I cannot withdraw money using my present card or transfer online or get the new card, neither they can cancel the service request.. Truly worst processes followed and very poor support ever faced.. Regards, Elisha

I was applied for the coral debit card which has been received to me. With that It was told me that I will get Rs.1000 worth of gift voucher from the mobilestore. But in actual I have received the voucher of Raymond made-to-meashure which I dont want. Also It was told me that I will get 1000 bonus points which also not given to me. From the month of June I am giving follow up but still my issue not resolved by the bank.

in icici banks atm in howarah station iwas withdrawal the money from atm but money didnt came from atm but in account 5000 debited when i was travelling from howarah to chennai. happened on 6/6/2014 at 12.00amafter i complaint about it to howarah main branch icici on 16/6/2014.to viny agrawal deputy manager..tillnow i didnt receieve my amount which was debited...pls suggest me what i have do wit this icici banks prolbem ...

Dear sir,
I am j.Gopinath, my icici credit card no [protected], i saw my credit card statement june 2014 late fees 500 + s, tax rs 61.80 & intreasted charges rs 615.91 + s.Tax 12.36 are included in my account, sir at the time[protected] to[protected] i am admitted apollo hospital tondiarpet, for virul fever with loose stools, iam admitted in emergency ward in 4 days due to bad breathing condition, i am enclosed my medical report, pl see and i request you to waive the late fee + s, tax & intreasted charges + s.Tax, this is for your kind information, pl do the needful,

Enclosed medical report

J.Gopinath

[protected]
Chennai 13
[protected]

I am having bank account in ICICI SI-12, SHASTRI NAGAR, RAZZAPUR, , 201002 branch from last 1 years and my account no. Is[protected] My contact number is : [protected] and [protected]. I was just checking my bank statement and got the shock because my account has been debited by DP charges: 561 Rs on[protected]. I don't have any mail informing about this DP charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities .

Respected sir,
My icici acc no[protected] and i have applied for credit card then they have called for confirmation of mailling address then they told that it will reach me within 5 working days i got tracking number i tracked and found my mailling address was typed wrong again i gave complain regarding this and changed the adress and same problem occured again mailling address wrong what possible reason behind this please short out it and give me the satisfy answer thank you.