Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Mar 31, 2024
Complaints 23609
Resolved
14236
Unresolved
9373
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
932
1800 228 181
748
453
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 946

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
manojthodupunuri
from Bhimunipatnam, Andhra Pradesh
Report
Copy

transaction failed

Address:Hyderabad, Andhra Pradesh

Respected Organisation, I have made the following online recharge payments on 25th April 2014 through Aircel official website (amount-149) and 30th may 2014 through paytm online recharges (amount-23) (other details are attached kindly check) Balance in my ICICI bank account has been credited, but I didn't receive any recharge till now. When contacted customer care of aircel as well as paytm i got to know that they haven't...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
crossx
from Merta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MAB hard to maintain sometimes...

Address:Hyderabad, Andhra Pradesh

Hi, I have an ICICI account for past 8 years, account #[protected]. The account had been started previous employer as a salary account. When I left the employer after a couple of years, I was asked by ICICI to convert the account to savings account. Now the rule for savings account is to maintain 10, 000/- minimum. It is still a large number for us middle class with rising inflation and all services getting costlier. I had to empty...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
RamKumar121
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Loan Harrasement

Address:Faridabad, Haryana

I recently took personal loan from ICICI bank, its ECS was on 15th May, ECS was hit on same date but amount was not deducted from my account. The reason is ECS mandate form was not received from my salaried bank. Now I am getting calls daily from ICICI bank for the payment. My account is having sufficient money but it was not deducted because of their problem not my problem. I dnt know whether its a compliant forum or just an information...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
dileepmishra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not proper response on payment transation

Address:Bhopal, Madhya Pradesh

Dear Sir,
I made payment for the installment of property purchased from Bhopal development Authority on 21/05/2014 and till date neither amount is credited to beneficiary account nor it has reversed to my ICICI bank account. I every day call customer care of ICICI bank and bill desk but not getting any fruitful response. ICICI says payment is successful from their end Bill desk say they have not received payment from the bank. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Ahmedabad, Gujarat

ACCOUNT DETAILS NAME SATYABRATA MOHANTY, C-903, GOURAV TOWER, PRABHAT CHOWK, GHATLODIA, AHMEDABAD-61 MEMBERNAME ICICI BANK DATE OPENED/DISBURSED[protected] ACCOUNT NUMBER LAABD[protected] DATE CLOSED[protected] ACCOUNT TYPE AUTO LOAN (PERSONAL) DATE OF LAST PAYMENT[protected] OWNERSHIP INDIVIDUAL DATE REPORTED AND CERTIFIED[protected] ACCOUNT STATUS SANCTIONED AMOUNT 3, 15, 000 REPAYMENT TENURE -5 YRS CURRENT BALANCE -12, 550 EMI...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jayesh Gor
from Bengaluru, Karnataka
Report
Copy

ICICI home loan interest rate charged more 8% to 15%

Address:Bangalore, Karnataka

Sir/madamI have taken home loan on 07/10/2005 that time interest rate was 8% floating after 6 to 7 month they started increase my interest rate .5% to 2% every 3 month this continue every 3 to 4month increase in interest rate in 2009 I have paid 13%[protected]% i have paid. after i went to bank and asked for transfer of my home loan to another bank then only they told me to pay processing fee of Rs.1000-00 to convert same this loan to lesser...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
O
omanurag15
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rate of interest increse without pre information

Address:Ludhiana, Punjab

Dear Sir/Madam,

I informed you that very sadly ICICI Bank service is very poor..
Our Home Loan Account No. is - LBLUD[protected] Account Holder Mr. Sheo Nath Ojha.

Dear sir our loan approved for JAN-2004 Account no. is LBLUD[protected] is started with rate of interest 7.75% Floting Rate. loan properly continue up to[protected]. but after 2007 your rate of interest are increse veru much and any pre information...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
samit sengupta 58
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for withdrawal of the original deed against IGR No. 801041 dated 23/11/2007 lying with your custody for a period of seven years.

Address:Kolkata, West Bengal

From : Mr. Samit Sengupta, P- 45/A, Unique Park, Behala, Kolkata – 700 034. Mobile - [protected] 27th May, 2014 To, Mr. Hitesh Bhatia, ICICI Bank Ltd, Work Station No. N4E, 024 East Wing, 4th Floor ICICI Bank Tower, North Tower, Bandra East, Mumbai 400 051. My Ref. No.- Loan A/c. No. NHCAL[protected]from ICICI Home Finance Sub. : Request for withdrawal of the original deed against IGR No. 801041...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Movva Venkata Hanumanth Prasanth
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Exchange rate

Address:Mumbai City, Maharashtra

Hi, Myself and my wife has initiated remittances from our Singapore account through ICICI money2india services. Reference numbers for the transactions are: M2N14099800, M2N14099270, M2N14099798, M2N14099501. Total amount involved is 80, 000 SGD. Transfers are done on 17th and 18th May. Amount is remitted on 19th May with the conversion rate of 46.19 for all the four transactions. I have checked the exchange rates from 17th to 19th...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
CLASSIC TRAVEL SHOPPE PVT. LTD.
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unlawfully and fraudulently EDC machine charges

Address:Mumbai City, Maharashtra

We have a Current account NO.[protected] in the name of Classic Travel Shoppe Pvt . Ltd. in Lamington Road - Mumbai Branch . We have already surrendered EDC Machine three years back and we don't have any EDC Machine and we have already provided all the supporting for that . But even after that every 10 to 15 days they are charging us Unlawfully and Fraudulently ECD Machine charges from last 8 months . And we have already make more...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SharathSai
from Hyderabad, Telangana
Report
Copy

Regarding ATM Decline charges

Address:Hyderabad, Andhra Pradesh

Hiii, this is sharath. I have been using ICICI acc from past one and half year. This month i.e May 14th an amount of Rs 84.00 was deducted from my account. I have sent a mail asking for the explanation and they have replied that it is ATM decline charge. But here, I had tried for a transaction in Motinagar SBI branch ATM for the amount of 200rs at which I have a balance of around 1000rs in my account at that time. But the transaction was...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nishant Mittal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Banking not working

Over last 3 months there have been multiple incidents of site down. And today 26th May 2014, the service is not working from last 3 hours. People can not transfer their own money. People lose their business because of this. I wasted 3 hours of my life trying to transfer some funds with no result....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sachinkumar89830
from Siwan, Bihar
Report
Copy

Cash Deducted form my account due to ATM withdraw

Address:Jammu, Jammu and Kashmir

Dear sir, I made a transaction from icici ATM near by ICICI Bank gangyal, jammu or 400 Rs.but suddenly ATM UPS down and ATM machine goes shutdown and money deducted from my account No.[protected] on 22.05.2014.Please help me for my money back. Regs.Sachin Kumar Mono.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Kumar$$$
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

levied charges

Address:Thane, Maharashtra

Dear Sir I have icici bank savings account. Due to some reason I was not able to use the account and maintain the sufficient balance. But now it is all good and I want to use the account and can maintain the sufficient balance. But when asked to bank officer to deposit the amount, they said the non maintainence charges will be applicable for around period of 6 -8 months. Since I was not using the account. I asked them the waive off as...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shiv343
from Hyderabad, Telangana
Report
Copy

chage of address for the existed homeloan-LBNEL00002056278

Address:Nellore, Andhra Pradesh

SIR, I have applied for the home loan unde the account no LBNEL[protected]. FOR THE CONSTRUCTION purpose i changed the rental house near to the construction site.pl note the changeof address and for future corrspondance.Pl send the confiramation message after this note. Previous address; Machavolu Sviakumar, ,[protected], Lucky Board centre, adj to Csr Residency, Laxmi Nagar, Nellore-524002(AP) New address: Machavolu Sivakumar, c/o...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Faridabad, Haryana

I had a transaction of Rs. 5000 from New Boor Colony ICICI ATM Faridabad (Txn no. 134768 time 20:38:44 Dt[protected], ATM ID SEADA559) Surprised to see that one 500 Rs. note coming out with celotape fixed. It was separated in two parts and fixed with celotape. Why ICICI bank put this type of note to ATM. Who is responsible for this blunder. Please let me know what to do for replacing this note from ICICI bank?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nishantkedia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized debit card transaction from ICICI bank account

Address:New Delhi, Delhi

An unauthorized transaction worth Rs. 2448.49/- was made for some online purchase from my ICICI savings band account (Acc no:[protected] on 11th May 2014 at around 5:00 PM. I had never visited that merchant and never tried any transaction with that merchant. I mailed ICICI a couple of times and even sent mails. I am awaiting action and guidance on this matter. Request help to resolve the matter and get my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rohit Chouksey
Report
Copy

International Wire Transaction

Address:New Delhi, Delhi

I have done a international wire transaction from a Turkish bank account to Indian Bank account of ICICI. The currency conversion was from USD to INR. I have transferred 3300 USD and after taking the commission by ICICI bank 3257 USD dollar was transferred to my Indian bank account at a rate of 57.51 (USD to INR). I have initiated the transaction 14th May and the money got transferred on 16th May. I have proofs that the money conversion rate...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Trilochan Dash
from Agartala, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

An excess amount of Principal & interest charged against Auto Loan

Address:Khordha, Odisha

I had availed an Auto (Car) Loan of Rs.2, 50, 000/- from ICICI BANK Ltd. in the month of January, 2013. Lately it has come to my notice that an excess amount of Rs.1, 894.00 has been charged in the Principal amount and Rs.6006.00 in the rate of interest as appeared from the Amortization Schedule. So, I request the concerned authority to please revise the Amortization Schedule and send me a correct Schedule after adjustment of the excess...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
alokkumar srivatsave
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARRASSMENT FROM THE ICICI BANK DSA

Address:Mumbai City, Maharashtra

Dear Sir/Madam I am having icici credit card number is [protected], name by ALOKKUMARSRIVASTAV SRIVASTAV.. bank person is telling Rs. 82000/- and i have made last month 10 thousand rupees. I know have to pay. i said that will make the payment after 3 month because i dont have money, due to father was admitted 2 month before to hospital for mazer surgery, i spented 3 lakhs, And i have shifted from bangalore to mumbai for new job, and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy