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ICICI Bank Complaints & Reviews

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Updated: Apr 21, 2026
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ICICI Bank reviews & complaints page 942

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S
sharmakaran84
Aug 12, 2014
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Address: New Delhi, Delhi

Hello.. I have been allocated with ICICI bank credit card. I have received call from one of the ICICI bank representative. It is been closed to a year. I have never defaulted any credit card payment. When he/she called me they said there is no Joining fees and no annual maintenence charges, however I have been charged I guess 500 or more than that. When I called them they said they will get back to me and I don't have to pay .. I said block my card and services I don't want their credit card. they said OK. Now that 500 rs become 5000 rs. Still no response fro them. Kindly take action on them
Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Mr. Sharma,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you.
Refer '176048' in the subject line.

Regards,
ICICI Bank Customer Service Team
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    madishetty
    from Coimbatore, Tamil Nadu
    Aug 12, 2014
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    Address: Hyderabad, Andhra Pradesh

    1st of all the icici bank agents will call n keep the costumers in pressure to take the credit card n when it is done non of the agent r costumer care people will not respond properly Mainly I have submitted every document they needed to the agent but they rejected due to some address if there is problem in the address then how the agent has came to my home... leaving about that again they started calling to take card and again the agent has came to my home n took the document they needed till now no response Hi, I've applied for a credit card 9days ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. Thanks My Appplic No:-S[protected] Regards, M.MALLESH. Mobile no:-[protected]
    Complaint marked as Resolved 
    Ya firstly thanking to the icici customer care representative for the respond of complaint and they send a mail to me regarding the issue n giving me the update's through mail and the prob has solved in 15days it self n the mail i.d of them was as follow ICICIBankCare thanks alot to consumer complaint forum
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mr. Shetty,

    We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
    We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Thank you so much for your positive reply pls make it A S A P
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      V
      vijaydiwathya
      from Gurgaon, Haryana
      Aug 12, 2014
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      Address: New Delhi, Delhi

      Respected Sir/Madam
      I (Vijay Kumar Gupta) withdraw 2000/- from your Kailash colony (New Delhi) ATM on 14/04/2014 at 10:10 AM but the money did not come from the machine and the amount has been debited from my account. ATM Gaurd was there and he also knows that money did not come and after that i complained in my concern bank which is ICICI and they said that PNB is saying that amount has been withdrawn by me and will not give my money back. I called to PNB costumer care many times but i got nil response. So i requested you to give me CCTV footage of that day and refund my money back.
      I am waiting for your quick response.
      Aug 14, 2020
      Complaint marked as Resolved 
      Dear Mr. Gupta,

      We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com. Our official will get back to you and assist. Kindly refer '174336' in the subject line.

      Regards,
      ICICI Bank Customer Service Team
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        Y
        yrishikesan nair
        from Thiruvananthapuram, Kerala
        Aug 12, 2014
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        Address: Kollam, Kerala

        I am an ex employee of ICICI Bank. My employee code was 107712. I
        resigned and completed my services at ICICI on[protected]. Still now I
        havent received any experience or releiving letter from ICICI Bank. They
        are promising me to send asap but its been three months and I havent
        received anything from them. I am attaching mu email follw ups with
        them. Its been very traumatising because i am unable to aplly else where
        because of this unavailabilty of experience letter.
        Kindly help me out.Email ID yrishikesan.[protected]@gmail.com

        MObile no [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
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          P
          parvez15
          from Delhi, Delhi
          Aug 11, 2014
          Resolved
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          Address: New Delhi, Delhi

          I have transferred my salary account No.[protected] from Shivaji Nagar Pune Branch to Mayur Vihar phase 2 Delhi branch due to job change.
          However I can see another account No.[protected] linked with this account which is still showing branch as Shivaji Nagar Pune. I have submitted an account closing form for this account[protected] to my branch. But I got a call from the branch that they are not able to close this account from MAYUR vIHAR BRANCH AND I HAVE TO SUBMIT this application to Shivaji Nagar Pune branch.
          Kindly Do the needfull

          Rgds,
          Parvez Mishra
          Mobile No. [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Mr. Mishra,

          We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
          We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            M
            manutrivedi
            from Chandigarh, Chandigarh
            Aug 11, 2014
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            Stay away from this bank

            Address: Panipat, Haryana

            Respected Sir/Madam,

            I purchased the ICICI Tax Saving Bond-0399-TSB-Two. The allotment date of bonds is[protected] and the redemption date was[protected] but due to some personal problems I was unable to redeem the same. Kindly guide me in the matter so that I can redeem these bonds. Below is the detail of bond certificate.

            Name: - A K Trivedi

            Bondholder No 5466-205

            Certificate...
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            newUser05
            from Chennai, Tamil Nadu
            Aug 11, 2014
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            Address: Chennai, Tamil Nadu

            I never had an account in ICICI Bank, but continuous i am getting statements related to demat, saving account of some other person having same name as mine.Kindly stop sending me these mails. Please cross check once the details with your customer with name Manish Kumar. I am correct person to get these mails. Below is the recent mail for Demat account with subject: Bill Statement for Demat Account IN303028 XXXXXX 08 for the period ended July 31, 2014 Kindly avoid sending me these mails.
            ICICI Bank customer support has been notified about the posted complaint.
            Aug 11, 2014
            Updated by newUser05
            I never had an account in ICICI Bank, but continuous i am getting statements related to demat, saving account of some other person having same name as mine.Kindly stop sending me these mails. Please cross check once the details with your customer with name Manish Kumar. I am not correct person to get these mails. Below is the recent mail for Demat account with subject: Bill Statement for Demat Account IN303028 XXXXXX 08 for the period ended July 31, 2014 Kindly avoid sending me these mails.
            Dear Sir,

            We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '171770' in the subject line.

            Regards,
            ICICI Bank Customer Service Team
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              G
              GDRAUT123
              from Mumbai, Maharashtra
              Aug 11, 2014
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              Address: Thane, Maharashtra

              Hi, This is Gorakh, 240000 INR is deducted from my account when i asked customer care to know the details about the transaction, they told me that they are unable to trace the location of the transaction .But after communication with Dahanu branch i come to know that amount is deducted twice by iciciprulife on auto debit and Payout form and request is signed by bank official but after continuous follow up till date excess money is not credited in my account, So how can i get my money back or i have filed complaint against ICICI Bank please Suggest me.Please do the needful. Gorakh Raut.
              Aug 14, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Mr. Raut,

              We regret the inconvenience caused. We request you to write to [protected]@icicibank.com with your contact number. Our official will assist you. Refer '171548' in subject line.

              Regards,
              ICICI Bank Customer Service Team
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                BHATNAGAR SHEKHAR
                from Gurgaon, Haryana
                Aug 10, 2014
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                Address: New Delhi, Delhi

                My credit card statement not received & no alert received . Annual fee was added with penalty without using.
                Now i am asking to cancel the card ICICI asking to pay the bill.


                Why should i pay the annual charges not communicated to me intime,
                Why should i pay the penality charges when i am not aware of due amount.


                This is a fraud case by ICICI ...

                Regards

                Shekhar Bhatnagar
                [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Mr. Bhatnagar,

                We regret the inconvenience. We have made a note of your contact details.
                Our official will get in touch with you.

                Regards,
                ICICI Bank Customer Service Team.
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                  G
                  GOVINDA DEVUNURI
                  from Valapattanam, Kerala
                  Aug 10, 2014
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                  Address: Hyderabad, Andhra Pradesh

                  I have written several mails to sri durga prasad for statement of accounts with interest debit details and roi but there is no response from ur staff member

                  Pl instruct ur people to provide information as i requested

                  Email address of sri durga prasad durga prasad <durga.[protected]@icicibank.com>;
                  Contact number [protected]

                  With regards


                  Govinda devunuri
                  [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Mr. Devunuri,

                  We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
                  We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team.
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                    GOVINDA DEVUNURI
                    from Valapattanam, Kerala
                    Aug 10, 2014
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                    Address: Hyderabad, Andhra Pradesh

                    We have deposited local clearing instruments towards payment of our hl

                    Unfortunately ur mehdipatnam branch sofar not encashed due to this we are forced to pay interest

                    Kindly instruct ur people to encash and credit to respective accounts with retrospective date

                    With regards

                    Govinda devunuri
                    [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Mr. Devunuri,

                    We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      C
                      cheriyunni
                      from Bengaluru, Karnataka
                      Aug 9, 2014
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                      Address: Bangalore Urban, Karnataka

                      I had transferred R. 3500/- to federal bank -Calicut branch on 15 July 2014. The same day, I got the message of successful transfer to the beneficiary Account. But, later I could find that the amount is not credited in the account which I had transferred to. I had Frequent discussion with your customer care as well as ICICI bank located at Yelahanka. A letter was forwarded from ICICI bank yelahanka branch and even I had sent a complaint to ICICI bank NEFT. But, So far the grievance is not yet solved. Kindly do the needful.
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Ms. Cheriyunni,

                      We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer '168072' in the subject line.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Amit Yaduwanshi
                        from Pune, Maharashtra
                        Aug 9, 2014
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                        Address: Bhopal, Madhya Pradesh

                        Same Here... I have made a transfer on[protected] of amount Rs. 25000/- through IMPS which is still not credited to Beneficiary account(my Home Loan account with SBI). Because of this my EMI gone overdue and I was charged penalty of 12.5 %. Who will be responsible for this??? I have been constantly followed up with ICICI customer care and everyday I was told that it will be resolved next 24 hours but till date it is unresolved. Also I was given Service Request no: SR[protected] and when followed up again I was told that "it is resolved and request is closed and amount is credited to beneficiary account". But it's not. Then again I was given new service request no. SR[protected] with promise that it will be resolved in next 24 hour. But still the amount is not transferred to beneficiary account. I called many times ICICI bank customer care and written mails, but got no proper reply from them. Request you to kindly help me to reverse my hard earn money back either transfer the money to beneficiary or revert it back to my account.
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Dear Mr. Yaduwanshi,

                        We regret the inconvenience caused. We have made a note of your service request number. Our official will get in touch with you.

                        Regards,
                        ICICI Bank Customer Service Team.
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                          S
                          samindia127
                          from Lucknow, Uttar Pradesh
                          Aug 8, 2014
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                          Address: Mumbai City, Maharashtra

                          Hi Sir, I am following up with the HR person in ICICI bank since last1 month over the Transfer of my Wife who is working with ICICI bank in the Churchgate branch. We are married since 1.5years and living apart since our marriage due to ICICI bank have not giving her posting to Lucknow as she has made the request while training and given Marriage certificate, Medical certificate of In Law. It has really brought worsts in my Marriage life and left my family in deep agony. Please help me to get her transfer to Lucknow and live my married life. Thanks.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            Yuvraj verma
                            from Sonipat, Haryana
                            Aug 8, 2014
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                            Address: Faridabad, Haryana

                            Dear Sir, Please note that i have made payment of Rs 8824 dated 4-Aug-14 to Mountain Edge Tours & Holidays Private Limited, but today i have received telephone call from them that payment is not credited to their account. I have tried to contact ICICI bank customer care but did not received any response.Request you to please confirm about Transaction. Transaction ref no is 75134834217714067073070 Yuvraj verma [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Mr. Verma,

                            We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
                            We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              khushburaj23
                              Aug 8, 2014
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              From: Kumari, Khushbu A. Sent: Tuesday, August 05, 2014 9:43 AM To: [protected]@icicibank.com Subject: RE: Bank Statement from[protected] to[protected] for XXXXXXXXXX14 Hi I don't have any account in Icici bank can some one please call me urgently . Call me @ [protected].
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Hi

                              Sailaja from Icici Team called me for applying credit card.

                              Once the details are provided she did no call to me.

                              whenever i am calling to that no some one is telling sailaja is not here.

                              after second time calling no body is lifting the phone.

                              Below are the nos:-[protected]

                              I got confirmation from bank your credit card has been dispatched.

                              Next week i received one message

                              Hi Sir/Madam,

                              please collect your order from Wave rock, but my address is mind space hyderabad.

                              next day i called to the guy, he also didnot lift the phone .

                              after that i got message your card has been returned to the bank .

                              please provide the correct address, since address is also provided.

                              But i have not received card..

                              I received one mail with the Subject: Bank Statement from[protected] to[protected] for XXXXXXXXXX14

                              Please check urgently and close the credit card issued to me.

                              i am very much disappointed with the service of Icici bank.
                              Dear Madam (khushburaj23),

                              We regret the inconvenience caused. We have made a note of your contact details.
                              Our official will get in touch with you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                pragya Anand
                                from Gurgaon, Haryana
                                Aug 8, 2014
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana

                                Hi my name is pragya anand having account no[protected]. I had transfered Rs. 360/- on[protected] to merchant through his debit card machine. The amount was debited from my account whereas the slip which comes out from machine shows transaction cancelled. I called up immediately to your Helpine no. They told us that the amount will be credited into your account within 3 days. but after the gap of 5-6 days the amount was not credited into my account, therefore I called up again to Icici helpline no. This time They told us that we have to write email to Icici complaint. I then wrote a complaint to Icici complaint. there I got the complaint no.SR[protected]. but no action has been taken yet nor their Icici compalint status shows anything. take a quick action and do the needful as soon as possible. Pragya Anand [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                seen my account status money has been credited into my account on[protected].

                                thanks

                                pragya anand
                                [protected]
                                Dear Ms. Anand,

                                We are glad to know that money had been credited to your account. Happy Banking.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  ggkannan
                                  from Chennai, Tamil Nadu
                                  Aug 8, 2014
                                  Resolved
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                                  Resolved

                                  Amount Wrongly Transferred to another PAYEE

                                  Address: Chennai, Tamil Nadu

                                  I am totally frustrated because of the new ICICI application. I transferred 8000 rs to kandasamy(payee name), i already added and transferred many times before to kandasamy. But this time amount transferred to Kuppusamy(i dont know who is that), but still i am seeing payee name as kandamay-(12 digit of kuppusamy account number). How is this possible in ICICI. I have to bank asked about the reversal and complaint but bank peoples saying this...
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                                  balashun
                                  from Chennai, Tamil Nadu
                                  Aug 8, 2014
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  Hi, I have applied for a credit card in ICICI on 27/06/2014, but till date yet to get any confirmation from the bank side and also when i call the executive she states to go to the branch and can any one say what is the status of the application. My application number is : s[protected] Contact number is :[protected] I have called the customer banking guys but they said I will get a call back but it didn't happen. Here is my call REF # Sr[protected]. So far I have waited but now i am planning to move legally to get this investigated. Balaji
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret any inconvenience that you have faced. We have made a note of your contact details.
                                  Our official will get in touch with you and assist.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Neel Sonawdekar
                                    from Mumbai, Maharashtra
                                    Aug 8, 2014
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                                    Address: Mumbai City, Maharashtra

                                    myself swapnil sonawdekar.one month ago i had gone to icici fort branch to apply for credit card. i had given my all banking details what advisers had asked for . i was already cleared that i just want to get credit card, adviseres told me to open bank account in icici then only i can get credit card, so did i. after opening account after one month now advisers are telling me sir you cant get credit card because your salary is not eligible for it.. both advisers traped me to open bank account. they spoke lie to me they hide information from me just to improve their customer ranking. is is what the status of icici bank? how can person will keep trust on icici if advisers are cheating like this? i want answer...my mobile number is [protected] fort icici branch advisers name : bhanudas and sameer
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Mr. Sonawdekar,

                                    We are sorry to hear about your experience. We have made a note of your contact number. Our official will contact you to address your concern.

                                    Regards,
                                    ICICI Bank Customer Service Team
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