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ICICI Bank Complaints & Reviews

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Last updated Apr 18, 2024
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ICICI Bank reviews & complaints page 948

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A
Aparna Bose
from Etawah, Uttar Pradesh
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Problem in money refund

Address:Jalpaiguri, West Bengal

My ICICI debit card has been used on 9th may 2014 in Cosmos mall, Siliguri. While receiving the payement of an amount 1081 INR, there was some error and the money was not deposited anyway. I was instructed by the authority of the store that the money will be refunded within the duration of 24 hours, but it has already been 11 days. Kindly, provide me with proper solution of the problem. My email id: bose.[protected]@gmail.com Phone no. [protected]...
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y s prakash
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEDUCTION CHARGES

Address:Hyderabad, Andhra Pradesh

Hi All, I am having my salary account in ICICI bank . But few days back 28 Rs/- were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.Although i was having enough balance at that time. Moreover, it is also...
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A
anil91
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Transaction from ICICI Debit Card

Address:Bangalore, Karnataka

On 15th May, 2014, 3 transaction were made summing up to 27, 000 INR.It was an ATM NFS/CASH withdrawal but strangely the debit card was with me at that point of time.So how is it possible. I have been contacting ICICI customercare constantly, they told me to get a FIR filed for the same. I asked to provide some proof but Bank people told me I would get FIR if I go to police station simply. The police didn't file an FIR after waiting for 6...
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yvijayk2706
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Torture and Harrasement by Recovery agent Priya

Address:Hyderabad, Andhra Pradesh

I would like to bring to the notice that i had taken a icici credit card in the year 2008.I used the card properly and there were no dues as of such..In one particular circumstance there was a delay in paying my monthly payment of the card.where the card was blocked.A collection executive called me regarding the payment and i told him to come and collect the payment for which he has done so.I also asked him that my card was blocked and asked...
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R
raja1957
from Kathua, Jammu and Kashmir
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user id disabled want new one

Address:Thanjavur, Tamil Nadu

i have been using netbanking for nearly 3yrs. two days back when i attempted to change log in password, due to repeated attempts, my user id is disabled. the net steps in your page to get new id is also in vain. please send me a new user id. name . P.RAJA SB AC No.[protected]/982 mission first street, Thanjavur 613001 Branch Thanjavur phone 91-[protected] email id [protected]@gmail.com previous complaint reference SFA[protected]....
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R
rs15saini
from Chandigarh, Chandigarh
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regarding crdit card statement

Address:New Delhi, Delhi

sir, Credit Card No. 9xxx6009 statement is being sent to my mobile no. [protected], but this Credit card does not belongs to me. In fact I have not any type of account or credit or debit card in your bank in any branch in India. Please do the needful to stop these SMS to my mobile number. This is my third complaint regarding this....
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A
anakonda
from Bengaluru, Karnataka
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NOT RECEIVE BANK KIT (DEBIT CARD & CHEQUE BOOK)

Address:Dhanbad, Jharkhand

I am a new consumer of you bank I have opened salary account in kolkata ICICI branch in 22nd April'14. my account was activated on 29th April'14 i have recived msg in my register number. but still i have not recived my bank kit also unable to withdrawal money. many times i had call in customer care but they are providing me Orissa Maruti Air Courier Service number but the address which i have given it is for Jharkhand. So request you guys...
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S
saravmm
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque book not received

Address:Krishnagiri, Tamil Nadu

I have requested to ICICI bank for new cheque book on 7th May and they have been posted on 9th May, but till now I didn't receive the cheque book
POD no. ET[protected]IN

Is it speed post or slow post?
I have to submit 12 no of blank cheque leaf to DHFL bank as earlier as possible because I am paying interest for one week without getting my Loan payment due to this......
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R
ravindergrover
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card application pending status

Address:New Delhi, Delhi

My name is Ravinder Grover. I have applied for ICICI credit card on 02nd April, 2014, my application ref no is[protected].The executive came verified and collected all the required documents and after few days the card get processed but withheld due to pending address verification. I have received calls so many to confirm about the address but still no one able to reach there out. I want to inform you that i have a HDFC bank credit...
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S
Sam Sbz
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information and lose of rupees 9500 and mentally disturbed

Address:Chennai, Tamil Nadu

My name is Saddique Khalique S Loan act no(LPCHE[protected]) ICICI BANK and i have been cheated by your personal loan department executives for first EMI. I received a call from Harini from ICICI Bank chennai (Adyar Branch or Thiruvanmiyur ) that your loan will approved in april last week and you have to pay your first EMI on June 15th. And when i got my repayment schedule i sawed that it was dated on may 15 th 2014 and i again called Harini...
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A
anwar86
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental harassment

Address:Mumbai City, Maharashtra

hi,

complete mental harrassment and foricbly demanding money for credit cards which have already been paid or settled and only trying to recover interests after settlement which are more than 7 yrs old. I guess the bank has no other work except hiring GOONS and harrasing people asking for money or they threaten and abuse on phones and come down the building and talk in rotten abusive vulgar tones and language to neighbors...
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J
jitendrasinghchouhan
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Care number not responding

Address:Rewa, Madhya Pradesh

Dear Madam/Sir, I tried calling customer care at [protected] approximately 6 times but I was not directed to customer care executive.I tried[protected] since than I was kept hold for 1 hour.This is sheer wastage of time and money as this was STD call. Request to kindly direct them to have proper customer care system Jitendra Singh Chouhan AC No[protected] City Rewa MP cell no [protected]...
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B
Bhartendra
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card - Delay in dispatching card

Address:Chennai, Tamil Nadu

Hi, I have applied for credit card 1 and half month before, after 15 - 20 days of application I have received credit card PIN but not yet got any information about credit card. I have complained to customer care also but didn't get any proper solution. My ICICI credit card Application reference number is[protected]. Please do the needful ASAP. Best Regards Bhartendra Vashishtha [protected]...
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sudeep chaudhary
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not yet settled.

Address:Udaipur, Rajasthan

settlement of the amount not done till date. please help me with this. The transaction numbers are [protected] - Rs 1072 [protected] -Rs 296 [protected] -Rs 296 [protected] -Rs 535 [protected] -Rs 720 [protected] -Rs 1025 [protected] - Rs 965 [protected] -Rs 242 please help me out. I am fed up with this kind of service. I want my amount as soon as possible. please settle my amount....
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A
anju123
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poorest Customer service

Address:New Delhi, Delhi

I deposited a foreign bank cheque in the ICICI branch..One of my biggest mistake. I Deposited it on 10th Mar and now it is 7th May, I have been calling and visiting bank. The only reply I get is that they have sent an email to higher authorities. On writing an email to the customer care, they give a date of resolving the query in 7 days. On writing to the higher authorities as mentioned in the compliant handling process, no reply comes. Twice...
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M
Manharlal patel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Small exchange rate

I have transferred 5000 EURO in my NRI account (A/c No.[protected] in Bharuch city located in Gujarat state in the month of Feb.2014 at that time exchange rate was Rs. 84.75 per EURO and bank has given me Rs. 82.60 per EURO, but after so many follow up and complaint to Ms. Chanda Kochhar they have given more Rs. 0.50 per EURO, i have complaint so many times but they are not at all replying and after so many mail they have assured me that...
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mahesh1437
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI bank Recovery Agents Nuisance

Address:Hyderabad, Andhra Pradesh

Recovery Agents are creating nuisance to provide details o[censored]nknown person vishveshwar. Almost 5 years back he has vacated our house and we are not aware where he stays. Even after saying that we don't know they are harassesing to provide details. My parents are aged and if anything happens bank would be responsible. The icici bank recovery agent of personal loan named : mahender is calling some body over phone and asking the ladies...
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Viral4u
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud online transaction using ICICI Debit Card

Address:Mumbai City, Maharashtra

Two fraud online transaction was done through my ICICI Bank Debit card on 6th May at 5am. Here are the details: Merchant Name Amount PAYPAL 62.64 PHONEUNLOCK 2816.25 ICICI Bank customer care took more than 20 minutes to respond and by that time I had to log on to my account and block the card online myself. When I visited the Mulund West Branch there was not adequate staff till 9:30. Also they asked me to provide FIR to accept...
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preetirao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New card was tricked and sold to me by mis-information and bank did not cancel or reverse debit charge

Address:Mumbai City, Maharashtra

Dear Sir, I am Ms.Preeti Rao (Account no :[protected] and hold an account with ICICI Bank, Mumbai. Due to the bank's new initiative i found that i was unable to do Net Banking as my debit card did not have the grid nos. So, i on 25th April I called up ICICI Bank phone banking. I explained them my problem and they told me to call up phone banking and place request for a new card which would have the numbers and the same...
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9
9506166516
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs being dishonored

Address:Jhansi, Uttar Pradesh

I have icici saving account[protected]. I had taken home loan thru HDFC ltd Two month back, i have shifted mode of payment from regular cheque method to ECS method. After ECS signed & stamped from local branch i.e. jhansi, ECS was submitted to beneficiary. The ECS payments were dishonored from ICICI lucknow past two months. I have communicated various customer care officers & visited local branch for the same, but all in...
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