ICICI Bank Complaints & Reviews

sir money from my account is deducted for some ATMDEC CHG, that too 5 times in a row at same date i.e 06/08/14 total amount that is deducted is 140.45, and the worst part was that i was in dire need of money when this happened, no alert was sent on my phone no or on my email, this is very bad on behalf of icici bank, can some one please suggest what legal action i can take in this regard, as i faced some serious problem due to this deduction, abhisheikh parihar acc no[protected] [protected]@gmail.com ph [protected]

I received a marketing call today from ICICI customer care. The customer care professional was very rude and talking rudely as I dint like his health insurance plan. This is a not a professional way to talk, His name was Manish Sharma from Insurance department Mumbai. I am not happy with way he talked to me on phone.

After submission of all the required documents, its 1 month passed my account has not yet opened.
Two executives of your bank playing the game as they are from different branches, 1 has taken form with address proof and 1 has taken id proof but both are behaving as they are strangers.

Now i am suffering as its not done yet.

As bank cut my balance on regular basis, after requesting for change the plan. I submit my land proof for change the address but they refuse. But in case of new account all these proofs has been OK. So kindly help me. I am not able to receive my bank statement because of change my address and they cut Rs.500/- per month on regular basis.

I have opened a salary account on 16-17 days back in the month of JULY . I have got the account no as[protected] via SMS . ICICI bank employee had told that I will receive my KIT within 7 days but 15 days passed till now I have not received anything. They asked me to update the Account Number in my company as my salary account but without any net banking details or debit what will I do with this. I need my debit card, net banking...

Hello Team, I tried to transfer 30, 000 to my brother SBI account (Account Number :[protected]. When
i tried transfer through mobile bankings 3 times end up with error.
when i tried 4th time it shows no balances and then checked my mini
balance observed
that 3 times got transferd.Please refer transcation number.Also can be verified in below attachementBIL/[protected]/Payment ThroughSMS/[protected] BIL/[protected]/Payment ThroughSMS/[protected]
BIL/[protected]/Payment ThroughSMS/[protected]I called to my
brother to transfer 60, 000 back to me. He did transfer 2 times of
30, 000. Please refer transcation number.Also can be verified in below
attachement
SBIN[protected]SBIN[protected]Later ICICI bank wake up
late and thought this as a duplicate transcation and send letter to SBI
to block 60, 000 in my brother account. Please remove block/hold on SBI acccount. I had received 60000 from my brother
RegardsInba+44 [protected] (UK )My brother number : [protected] (India)

On every months, my points accumulated are being redeemed without any information to me. I want to redeem all my points and request to please refund all the points already redeemed by you.

Your quick action is requested. I am not getting any reply from your end on my request.


Request your immediate response in the matter.

Regards,

RAJKAMAL SRIVASTAVA
e-mail id: rajkamal.[protected]@necoindia.com
Phone: [protected]

Hi, I am having a salary bank account in ICICI Bank at Tonk Road, Jaipur branch and my account no. is[protected]. I was just checking my bank statement and got the shock. My account has been debited by MAB charges thrice. 02/06/2014 SMAB Chgs-Apr14+Stax 43.26 Dr. 393.26 30/06/2014 SMAB Chgs-May14+Stax 43.26 Dr. 393.26 06/08/2014 SMAB Chgs-Jun14+Stax 43.26 Dr. 393.26 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no e-mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Regards, vinay kumar sharma om.[protected]@gmail.com [protected]

the customer service staff does not pick up the phone or reply on the status of my credit card request no. [protected]. My ph no is [protected], I have my salaried a/c in the icici bank but sorry to say you all make only speech and no work.

To whom so ever it may concern, I recently applied for ICICI credit card and received the same last week; however I am highly disappointed with the commitments and promises which ICICI sales team made over the phone when pitching for the card. I would also like to bring into the attention of ICICI management that the bank is providing horrendous services and I have a recorded conversation of the false commitments made by the sales agent which I will publish on the Internet, which I can guarantee to affect the image of ICICI bank if the bank does not stop outsourcing there sales department to fraud companies. I applied for ICICI platinum credit card on 27th April 2014 through agent Priya Singh ([protected]) however I received the Coral Titanium version on 28th July 2014, exactly 3 months after escalating to the ICICI authorities. Following are the commitments made: • Limit 2 Lakhs assured can go upto 2.5-3 lakhs (reason of such high limit is my company is listed in super prime category + salary account in ICICI bank) • Balance transfer facility with grace period of 4 months. • 1.49% p.m. and annually 13-14% Interest rate after 52 days grace period. • Rs 200 off on bookmyshow tickets • 5% cash back on payment o[censored]tility bills • 10% cash back on IRCTC • 15% discounts on several restaurants • 15% cash back on purchase of electronic items from selected outlets • Rs 199 annual fees; for 2nd year free if purchases over Rs 40, 000; 3rd year onwards free for lifetime. On the same day I received a call from Anjali – ICICI confirmation team ([protected]) confirming the same information that it’s a platinum card followed by a call on 29th April ([protected]) asking about the address where to collect documents and shipping details. What I actually received: • Rs 60, 000 limit • No balance transfer facility as ICICI bank has stopped this services many months ago. • 3.40% p.m. and annually 40% • 48 days grace period This definitely proves that it’s a mistake using ICICI credit card services and I am officially lodging a complaint against ICICI bank in consumer court. Just to remind you that I have an audio recording.

Dear Sir
I do not having any credit card from ICICI bank. Also I am not having any other account, transaction or relation with ICICI bank. Though ICICI bank is sending credit card payment bill /statement. The card no reflect is 4477 xxxx xxx 8009.

This happens with my father, named SHASHIKANT K BHATT, A/6 SATKAR SOCIETY, KARELIBAUG, VADODARA, GUJARAT and he is senior vitizen so very very exited with this statement.

So request you to pl delet my name from your data entry, stop issuing such correpondance and let me enjoy my rest of my life. Thanks

dear sir/madam, I karunakar konda proprietor of lakshmi ladies emporium, my merchant id - [protected], tid[protected], i have taken swipe machine in the month of may 2014, your executive came to me and registered in ur icici marchant service. he explained about the services and charges, regarding charges he told me no installation fee and no extra charges and only minimum fee would be rs.150/-, but u deducted installation charges and extra charges also u r deducting for not fulfulling the business.please am requesting to take complaint on executive his name is amruth and his mobile no is [protected].he is giving false information regarding charges, for getting business he is telling lies to business owners, these is not correct what he is doing, plz take action on him and i need ur response for this.am waiting for ur reply and action on him. thanking you, regards karunakar konda

Dear ICICI official,


I got a response from ICICI bank stating that the card is zero balanced and closed on September 30 2013 and there is no outstanding due amount.


My questions is:


1. When I have closed the ICICI credit card account in 2010, why was the card still active until 2013? This is affecting my financial status and credit score, Who is responsible for this?


2. Because of ICICI bank credit card section not updating my credit card account and closing it on time, I have faced issues. I had applied for personal loan with ICICI bank and it was rejected stating that credit card has outstanding due amount.


3. When I checked with another bank they also said the same and rejected my application. Will the ICICI bank take the responsibility of correcting my credit history in CIBIL? Are they going to approve the loan as it was they who were responsible for the rejection of the loan?


I need the answers for these questions


Thanks
Jaya

Today i have paid amount of Rs.40494.38 from my icicibank cc(no.4477...4004) to an education institution but in the process the web showed as payment gateway error. so the amount is transfered to my credit card or not.whether i have to pay again the same amount towards fee or not. tomorrow is the last date.so please suggest your kind advice.

Rs 2180 has beed drawn from my account in name of cc pay but i have already paid the cc on 2nd aug 2014. so bank have drawn amount from my account without informing me and cash have neither gone to my credit card nor its in my account. this is a kind of fraud and shouldn't be happen . Without informing the customer cash should not be drawn from the account. and i have never chosen the option of auto debit. Please help me to have my cash back. its not about 2180 its about customer rights and such kind of big bank shouldn't do that. My phone number [protected]

sir my balance is detecte in my account is date 1-8-2014.my account no is[protected].sir my account is saving account.i openend to salary account but icici employer is not open is salary account.i given to hr latter in icici employer but not convert to salary accounts.i request sir my detected balance is refund to my icici account.
Thanks
santosh singh
mobile no: [protected]
email id: [protected]@gmail.com
Account no:[protected]

Dear ICICI Bank, After experiencing the worst banking services with your bank, I'd like to highlight that my account [[protected]] is debited every month by 196.63 every month for no reason. I've checked all over Internet and realise this is the only way you can declare your profitability. Even so many complaint you have received in the past and you guys have never work to resolve this from root. please refund all the money you have stolen from my account ASAP. Thanks and Regards.

I am working in syenchron ltd and having salary account with icici bank, I have been told that for your company the credit card annual fees have been waived off and it is free for you . I believed on this false statement and purchased the credit cad of icici bank . Now i got the bill of annual fees which is 561 also late fees of 500 . This is a clear cheat .Please waive off the charges and if not done i will cancel this card right way also i will close my savings salary account in icici bank .

A complaint was lodged by me about one hr. ago regarding non receipt of new ICICI bank chip & PIN credit card with reference to my complaint letter dated 15.07.2014. A ph call was received by me on mobile from no. [protected]. The person concerned asked me for my UCO bank credit card no. & Pass word, back side no. since my existing mobile no. is not registered with you. Thereafter he issued a new credit card, gave me the new credit card no. & assured to send the card by tomorrow. However to my dismay I have received three messaged from UCO bank confirming debit of Rs 6000 in total. I apprehend some cheques may bounce due to this unauthorised debits. No answer is available on calling mobile no. [protected]. Please look into the matter MOS URGENTLY


A.R.NAGAR
credit card no. 4283 XXXX XXXX 2184

1. Initial Complaint no. SR[protected] 2. Letter dated 15.07.2014 to Mr. Sudipta Roy Head Credit card No response till date .My existing credit card no. [protected] expiring on Aug.2014 Please treat this as Final reminder after which I shall no option but to lodge complaint with Ombudsman, RBI contact with me at [protected] A.R.Nagar