ICICI Bank Complaints & Reviews

I was using a student account and it got freezed without prior notification since I was not a student now I agree to it but all my Cash is in it now what am I suppose to with it be blocked . And it will take 4-5 days to re activate it . At lest they should have given me some notification or called me up my concern is how will some1 will survive if its account is blocked

Hi I booked a house in Gurgaon and was sanctioned a home loan by ICICI bank in Kolkata. I even received a letter dated 12/09/2013 as attached, confirming that the loan has been sanctioned. My frustration is that even after completing the whole process impeccably, and having borne the loan processing fee, till date I have NOT been given any financial support from the bank. Each time the demand letter is received, I forward the demand letter to the loans officer/relationship manager at Kolkata, and all they do is keep delaying the process.Their communication has been tardy (mobile switched off or call not taken most of the time), and has caused a lot of problems for me, and my family as the builder has a strict deadline policy, and charges penalty for not making payments on time. Therefore, just to make the deadline I end up paying the installment, even though it should have come from the bank. This has been going on for more than 3 months now. At the time of application, I spent a lot of time preparing documents and submitted all the relevant documents as requested by the loans department; even the tripartite agreement between the builder Emaar MGF and ICICI loans department has been completed. I was clearly told that all the document work is complete, and as the demand letter comes the installments will be sanctioned, but it is really heartbreaking to see the bank not upholding it's promise. I cannot understand why the officers keep asking for additional documents, and delay the payments intentionally, even though all the formalities have been completed and the loan sanctioned. Even the processing fee deducted. This is just not acceptable behavior. I would request your help to please resolve this issue at the earliest, and help me get the loan amounts as sanctioned, so that I can make the installments in time instead of going back and forth. Look forward to hearing from you. Thanks! Regards, Geetanjali Singh

Credit Facility Application No: 63271462 Service Reference Number: SR[protected] Application number :1744515 Complete name: Lokesh Kumar G.R. Date of Birth: 20th April 1985 Date of submission of documents: 11th August 2014 Communication address:Koramangala, Bangalore - 560095. On 11th August I have applied for a Personal Loan and thereafter I did not receive any information from ICICI team. After a week when I called the loan document collection person, he said that my loan was rejected as I have a bad CIBIL score of -1, and that I have defaulted both HDFC and SC bank previously as per their records. There is a major confusion here, the day my file was logged in, another file was logged in the name of Lokesh Devraj. My name is Lokesh Kumar G.R., where as Lokesh Devraj (another file / same day / similar name) is showing declared in CIBIL and they updated his CIBIL to my profile. Which is a human error. I got several verification calls asking if my name is Lokesh Devraj from ICICI verification team, they have got my profile confused with his as both the files were logged in the same day by the same document collection agent. It is exactly 1 month now as I had to wait for my CIBIL transunion score letter, which I just received today. I have checked my CIBIL score and it is "NH", a week ago I got a credit card from Axis bank and they said my CIBIL is good. While applying for loan, the ICICI bank customer service employee checked and said that my CIBIL is good to go and due to a confusion now, I am unable to procure a loan for my personal needs. I had to prove to you guys that I am not guilty and that somebody needs to take responsibility of the human error and do the necessary damage reversal at the earliest. Also that other guy, Lokesh Devraj is probably having a ball of a time with the loan he procured from you guys.

Hi Team, I have moved to the United States for a period of 1 year. As such, my current Registered Mobile number is not active. I have a mobile number in US which I would like to register for the OTP. Please let me know how can I get this done. I am not able to pay my credit card bill because of this issue. I dont receive an OTP because the mobile number is not updated. Regards Sudhanshu

On 10.09.2014, around 2.30 pm i received a call from Icici Representative([protected]) and was asking for platinum credit card and like other representatives he asked my name, existing Icici bank Credit Card No and cvv no.and exactly i gave the same and he told me within 7 days you will get your Platinum card in your address. In this way he took cvv no and after few minutes there was a call from Kamkash Sale ([protected])and asked me to buy branded shirt & trouser and reebock shoes and i strickly refused to buy it. After sometime i got a debit message from the bank amounting rupees 7750.00. Probir kr.Dutta

I had applied for credit card about 45 days before still not received yet.last week 3/09/2014 I got SMS from that your card had been dispatched though BlueDard service which having AWB No [protected].after finishing one week and not received the card, I called the courier service that they informed that your residential address is in completed and they will be send it on my office address I repeatedly informed the ICICI executive Mr. Abhijit Kharat ( Mobile No [protected] /[protected]) not to send it on my office address because I am working in shift.But till they mentioned my office address on it when I was calling to Mr.Abhijit, he didn't responding my call ( Ridiculous behaviour ) Now my courier is return back to ICICI bank because I am not available in office and security issue in office premises request to take action against that executive who had given me such cursed treatment and dispatch my credit card on my residential address Note - Verification had been done from bank

I am an existing customer to ICICI from past 4 Years now The customer care nos. are so unaccessible and also unrelative charges have been levied on my card with a poor delivery on statement. I would immediately request a customer care executive to connect with me so that i can speak and get my issues resolved related to icici credit card also i would lke to do the closure of the card it has very poor response and service

Greetings of the day, Dear Sir/Madam, This is in reference to the credit card account number- [protected].It is showing a Settled status in my Cibil report. I would request ICICI Bank to provide me a Cibil masking amount for the above mentioned account and provide me a Letter of Deletion for 4 time on online submission channel and 2 time to next channel. The screen flashes the message that will get back to you in 48 hours. But its from one month, no response is received, neither positive nor negative. Now, please guide me what can I do. Warm Regards, Name : Manoj Kumar Contact No. [protected] Credit Card Account No – [protected].

Your above mentioned account holder has issued two cheques no[protected] 050138 29 dt 18/06/2012 for Rs 700000/ fav G.S.SAGAR (2) cheque no[protected] 050138 29 dt 25/05/2012 for Rs 650000/- fvg G.S.SAGAR.
These has been returned unpaid by our bankers .
Can you please advise me that these cheques can be honoured ?
Please advise me the address of the account holder.& Contact number.

This information is urgently required.
otherwise please provide address of your concerned RTI officer.
Thanks

G.S.SAGAR
135- GF, BLOSSOM-2.
SECTOR -51 NEAR ARTEMIS HOSPITAL
GURGAON-122018
MAIL ADD :: [protected]@gmail.com
Mobile No. [protected]

Dear sir/mam I am banwari lal &my account no.is[protected]icici bank).I have tried to withdrawl 5000 rs from central bank of india atm, hari nagar, gurgaon branch on 10-08-14 at 6:40PM but it showed unable to despense cash but i received the message from bank of deduction of rs.10000.its my salary account & i told to my hr executive & he talked to icici bank executive & executive did some effort n on 19-8-14 sms received by icici bank & in message they showed that representment bank said that transaction was successful & then bank executive said we will check cctv footage & it will take 15 days but I didn't get my money back.i really need this money back in 2-3 days if you have to check video footage of cctv camera plz check but I want my money back as soon as possible Regards Banwari lal [protected]

Dear ICICI Team I had applied for the credit card 2 times with the ICICI Bank but neither received the card nor the status of the application that whether it is active/pending or rejected 1st time I had applied a few months ago did not receive any further communication after the verification call. Then now last month again received the call stating that my earlier application is re opened and they are trying to process it again. And they asked for the documents again. I said that nothing will happen and you are just going to collect my documents again to fulfil your targets. But the person insisted that this time its from the bank only, etc and the card is ready, its just that the documents are required to dispatch the card I again submitted the document, but like last time did not receive any communication apart from the verification call This is really sad that such things happen in 1 of the most reputed Banks My last month's application no is[protected] Hope to get a revert -Shashank Pareek [protected]

Hi, I have a complain about my wrong bill generation of credit card and loan a/c and not fulfill the commitment which bank was done to me. I have mail to customer care 3 and 4 times but I don't get any response from there. So I request you to call me at this number [protected] after 4:30 pm for more details. Regards Jawaid

Dear sir plz check & refund the payment against id no. 361121 for Rs.98.00 through icic bank credit card gateway which was made on 31.08.2014. The transction faliur masage received from mobikwik on same date i.e.31.08.2014. Thanking you o.p.sharma cell no. [protected].

Sir I MITHU LAL GUPTA was a channel partners with icicisecurities till 2011, after that they send me my FD of 25000 with renual matured value of 49540 Matured date july2014. But bank replying that it is still showing lien marked I am suffering and exhaust between bank and icicisecurities no one guide me and support me to resolve this issue. I already mail this to DBCCELL lot of time no one taking action please solve as early possible Cust id[protected] FD account[protected]

Actually my problem is some one is drawn 3, 900 in my account. using my card no and pin, i used the card no in online when some one is called from consumer complaints about my phone complaint which was given one week ago, i don't no what was happening, i went to icici bank and expalined about my problem, they told that some one was recharged with this card. how it possible.

After submitting all documents & completing all verification formalities. I got a mail last week that my credit card has been rejected. I am having 2 credit cards and a home loan is running. I need specific reason why the card has been rejected else i will go to consumer court for sure.. rgds, vivek

RESPECTED SIR, my self krishan kant saini, my policy no.18124712, 22yrs term plan, my one time money deposit plan convert in to long term plan 22 yrs, against my knowledge, so please action against x bank manger and employee( abhishek and rohit), canceal my policy and re-imburse my money. policy date 5 october 2013, smart kids money bake plan(22)yrs, plz reply positively, as soon s posssible. thanks Regards krishan kant saini 0 [protected]

Unable to get in touch with someone in the CC Department in regards to my CC transaction.Had a word with someone in the banking department and tried explaining her that i am having difficulty getting in touch with the CC department through the IVR options however she straight away denied stating that there are no other in regards to the same and would not be able to help any further. This is really unacceptable and in some way thank my lucky stars that I don't have an account with the ICICI Bank seeing the Customer Service.

sir, my complaint is concerning a fraudulent account is been open on my address and i got to know this yesterday through a delivered cheque on my address with name on cheque book: VRIJENDU SHEKHAR and he used my address i.e c/o prabhat p. 106/5 2nd floor krishna nagar safdarjung enclave new delhi 110029 to open the ACCOUNT NO.:-.[protected] .home branch sunder nager delhi. please close this account asap and take legal action against this person(VRIJENDU SHEKHAR).

Dear, Sir my self is satender singh and i am a/c holder of ICICI bank and my a/c no is[protected]. i am goto check mini statement in icici bank atm located at chawla colony ballabagrh, faridabad on 13/08/2014 12:05 PM. then i insert atm card in atm machine then i see there is no any option to check mini statement. so i press CANCEL button of atm but there is i faced a problem the CANCEL button of atm is fixed with fevikwik or glue so i am unable to cancel the live transation.. then i leave this atm machine and i swichted to another atm machine which is attach with previous atm machine means there is two atm of icici bank in a single atm room.. then i check my bal and it is ok. then CANCEL the transation and leave the icici bank atm properly. then i goto check mini statement of axis bank atm located in vishnu colony, ballabagrh and i see my bal is debit with rs. 20000/- my complaint is 1)... why branch maneger is not take any action of CANCEL button which is fixed with glue 2)... if i supposs branch maneger taken any action then why machine is on is this condition bcoz there is two atm machine so there is no any problem bcoz one atm machine is ok.. 3)... why any security guard is not available to help of consumer or not any coution letter is there. 4)...after this accedent i see cctv fotage which one is stolen my money then there is also a problem atm machine cctv fotage is not clear enough to search theaf.. also atm 2nd comera is not clear which is located in atm gate... means your atm camera is totally waste... u can see it. it is totay waste but bank camera is very clear so i want to ask branch maneger why cctv camera is not repair.. bcoz there is two camera but no one is clear why...??? Dear, sir i want to say that plz chk this problem properly or take any strong action to branch maneger... or refund my 20000rs/- my contact no. is [protected] ; [protected] thanks...!