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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Feb 2, 2026

Complaints 23771

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14308

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9463

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Address: Jabalpur, Madhya Pradesh

sir, I purchase following tax saving bonds different time plz. I will know redemption status bondholder no.[protected] certificate no. 97196 Name (s) of AJAY NARAYAN SINGH bond (s) FOUR distinctive no(s[protected] & bondholder no.[protected] certificate no. 21768 AJAY NARAYAN SINGH 4BONDS distinctive no(s[protected]

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 30, 2014

Verified Support

Dear Sir/Madam,

We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

Hi, I have been getting calls everyday since past 3 weeks claiming that they are calling from "Visa Mastercard department". They have got our contact details & card details from ICICI Bank. The moment they call, they will confirm that you are using an ICICI Bank card. Once confirmed, they will say that you are eligible for gifts & free stay in India. Once you agree to their offer, they will start confirming the card details (only the card number is confirmed by them) and then they will ask you to give out all the details. I was about to give the CVV number on my card once in the beginning, but realised that its a scam. After the 1st incident, whenever they have called, I say that its a fraud call and the caller disconnects immediately. Today I got call from +91 [protected].

Aug 14, 2020

Complaint marked as Resolved

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R

ruthsimmons

Jun 26, 2014

Thanks for the heads up! I didn't get a call like that but I did read about it in the paper. Apparently, these callers claim to be representatives from Visa or MasterCard and are calling cardholders for different reasons: either the cardholder is entitled to receive a refund or the account has been flagged for suspicious purchase patterns. The cardholder is then asked to disclose the 3-digit security code at the back of the card. But be aware that when the fraudsters have it, they immediately use it for their personal gains.

R

ruthsimmons

Jun 26, 2014

I looked up the phone number you shared and it appears to be not valid. It reminds me of the weird phone numbers posted at Callercenter where it was reported that those weren't real phone numbers at all. Rather, they were random codes assigned to calls made from a computer, with the use of a free call app.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 30, 2014

Verified Support

Dear Mr. Mishra,

Thanks for letting us know and appreciate your alertness. ICICI Bank will not ask for this information via call, e-mail or by directing you to a link online. You may write to [protected]@icicibank.com with the caller details for us to investigate.

Regards,
ICICI Bank Customer Service Team

N

N_C

from Jaipur, Rajasthan

Sep 9, 2014

Earlier today I received a call from telephone numbers +[protected]/3026 02/3020 09/2811 02. I was advised that since I am a good customer, I had been chosen by the ICICI Bank to receive various awards provided I pay them Rs1, 800 approximately. These benefits or awards would be payable to me in case of any unforeseen expenses occurred during my travels in India or abroad and in case of any loss or damage to my personal belongings either in India or abroad. However, any benefit paid to me due to any of these mishaps would be refundable to the ICICI bank without any interest and charges within 28 years. They appear to have my bank details and my name in full, which alarmed me as to if the call was a scam. I was also advised by the caller that such schemes aren't available in any of the Branches or Online.

I would like the ICICI Bank to investigate and ascertain the validity of such calls I am certain that numerous (in thousands perhaps) are getting such calls and that thousands, if not millions, have been victims of fraud.Since ICICI Bank does not have a clear cut link on their website to advise them of such calls taking place by the victims, I do not have an alternative but to write the incident in details here. I would love to hear from the Bank directly provided the Bank has the time and resource to read issues such as these on this site and address accordingly.

I am now worried if the fraudster has managed to get all my bank details and consequently shall I expect some form of fraudulent loss?????

A

ashokarora60

from Ramnagar, Uttarakhand

Dec 12, 2014

I ALSO GOT A CALLED FOR SUCH FRAUD THINGS THAT I HAVE A CREDIT A[protected] SO ASKING FOR THE DETAILS OF CREDIT CARD AND CVV NUMBER...DONT KNOW WHY ICICI BANK AND MASTER VISA DOESNT TRACE THEM AND START INVESTIGATIONS..
I GOT A CALLED FROM THIS NUMBER [protected]

ASHOK ARORA
GURGAON

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Address: Ahmedabad, Gujarat

In Thaltej Branch Ahmedabad the Cashier is not completed training regarding the currency notes assurancy and she is not present at the her duty time i.e. the banking regular time. Always I Want to wainting about the one hour in the banking at the thaltej branch. My account no is[protected]. My account is in Deesa Branch but my business is in ahmedabad as well as in deesa. SO, WHENEVER I WANT TO GO FOR THE FILLING THE CASH IN THE THALTEJ BRANCH AT THAT TIME THE CASHIER (LADY) does not accepted my cash because of the my account is in the deesa branch. so, i am not satisfied with the Thaltej Branch (0457) ahmedabad.So, may i Request you to grant my complaint and give my the possitive reply.Thanking you...From:- Nandi Trading Co, Current A/c no;[protected]Contact no:- [protected]Ahmedabad Address:- Modi Dineshchandra Kantilal D/13, Padmabika Chambers, Opp. Shiv Shakti Hall, Memnagar, Ahmedabad.

Aug 14, 2020

Complaint marked as Resolved

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Address: Ahmedabad, Gujarat

In Thaltej Branch Ahmedabad the Cashier is not completed training regarding the currency notes assurancy and she is not present at the her duty time i.e. the banking regular time. Always I Want to wainting about the one hour in the banking at the thaltej branch. My account no is[protected]. My account is in Deesa Branch but my business is in ahmedabad as well as in deesa. SO, WHENEVER I WANT TO GO FOR THE FILLING THE CASH IN THE THALTEJ BRANCH AT THAT TIME THE CASHIER (LADY) does not accepted my cash because of the my account is in the deesa branch. so, i am not satisfied with the Thaltej Branch (0457) ahmedabad. So, may i Request you to grant my complaint and give my the possitive reply. Thanking you... From:- Nandi Trading Co, Current A/c no;[protected] Contact no:- [protected] Ahmedabad Address:- Modi Dineshchandra Kantilal D/13, Padmabika Chambers, Opp. Shiv Shakti Hall, Memnagar, Ahmedabad.

Aug 14, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 26, 2014

Verified Support

Dear Mr. Modi,

We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

Hi, my name is Yukti Jaiswal, I have applied for coral visa card twice and every time i have applied for this i didn't get any application number. Executives of the bank dont pick up the phone. I heard if you have a salary account with the bank your work is easily done but iths not true. I m very fed up with the services .Its the worst bank and worst services.

Aug 7, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 26, 2014

Verified Support

Dear Ms. Jaiswal,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '47617452' in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Bangalore, Karnataka

I am Chethan P Shetty. I have an SB account in ICICI Bank, Andheri West Mumbai Branch My account number[protected]. Today one of my clients deposited Rs.10000/- at ICICI Bank, Electronic City, Bangalore Branch. The Bank had deducted Rs.169.64 as ANW charges inclusive of S.Tax. I am surprised with this deduction. Why do you deducted this ANW charges for a cash deposit. Please look into the matter and revert that amount. I would not wish to continue with this bank if you cheat customers without prior intimation. Kindly Address the same and revert back the amount at the earliest. Kind Regards, Chethan [protected]

Aug 8, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 26, 2014

Verified Support

Dear Mr. Shetty,

We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

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Address: Rohtak, Haryana

Icici direct did fraud with me, i was working with icici direct since 2008, dont trade with icici direct, becuse icici not looking for customers, they people doing fraud and miss selling with customers, now i am going to supreme court against icici direct.

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Address: Ahmedabad, Gujarat

housing loan a/c no LBABD[protected], My housing loan is Rs. 20, 00000/-, Rs.17, 00000/- is given, Dastavej (sale registration) of house with Builder is Done. Concern person of Bank is not responding for last payment as Bank had started to recover EMI as per Rs.20, 00000/-. the bank has not any system to accept written complaint. I could not pay Rs.3, 00000/- to Builder and so i facing difficulty to gate possession of flat. Thanking You, Hitendra Makwana 201, vandemataram-3, Opp: vandana school, Bhudarpura road, Ambawadi, Post :Ellisbridge, Ahmedabad.(Guj)- 380 006 Mob: [protected], [protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2014

Verified Support

Dear Mr. Makwana,

We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

H

Hitendra Makwana

from Delhi, Delhi

Aug 2, 2014

still there is not redressal of my complaint, icici bank recovers interest of rs.20 lac than rs.17 lac as it have paid me Rs.17 lac loan. still i am waiting for. i have also submitted my written complaint to ICICI bank, JMC House Branch, Ahmedabad, Gujarat.
Hope your favourable action,
Regards
Hitendra Makwana
m-[protected]

ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 23, 2014

Verified Support

Dear Mr. Makwana,

An e-mail communication has been sent to you addressing your concerns. For any assistance, you may write to [protected]@icicibank.com, our official will contact you and assist.

Regards,
ICICI Bank Customer Service Team

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Address: Chennai, Tamil Nadu

I have salary Acc in ICICI bank. my Acc No is[protected]. on 18.06.2014 u had deducted Rs 29.08 from my account. there is no proper information stated in my netbanking site. for what reason u had deducted the amount. Immediaytely refund the amount to my account

Acc No is[protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2014

Verified Support

Dear Mr. Amaran,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad, Andhra Pradesh

My name is Md. Taher Khan. I have joined the company Medtek in Hyderabad. I have submitted the form for opening the account in ICICI bank(salary account). Mr. Venkat told me that he will be opening that account in 6 days and they have given account no., credit card, and cheque book without opening the bank account. After six days my salary got credited. I have seen my salary 3, 181 by ATM card, but i was not able to get the cash. It was giving...

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Address: Chennai, Tamil Nadu

Hi, My friend had presented me a ICICI Corporate Gift card which is loaded with 3000 Rs. I have used the card in Vasanth & Co (A retailer in Chennai), I got a message saying the amount is debited from the card but it is not credited to the merchant. Could you please let me know whether the amount is credited back and also how to check the balance amount remaining in the card.

Aug 14, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2014

Verified Support

Dear Sir,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '47613696' in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Bangalore, Karnataka

· 13-digit credit card application number:[protected] · Your complete name as it appears on the credit card application: SHIVA KUMAR KYATHAIAH Date of submission of application:[protected] [dd/mm/yyyy] · Complete residence and office address with PIN code and phone numbers: No 14C Gollarahatti, Behind Ravinandana Palace, Magadi main Road, Bangalore – 560091 Mobile number: [protected] Date of Birth:[protected] [dd/mm/yyyy] It has been long time almost 3weeks... I applied on 04-06.. Promised delivery on 10-06. Do let me know the status, I am not receiving any call / text to my number for logging in the application and the same has been updated to the customer care as well but with no response. If this is the case, this application would not have been logged itself. As I am holding an ICICI salary account from long term, this kind of service was not expected for the bank officials.

Aug 14, 2020

Complaint marked as Resolved

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S

shivu kumar

from Mumbai, Maharashtra

Jun 24, 2014

I haven't received any communication from bank official.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2014

Verified Support

Dear Mr. Kumar,

We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad, Andhra Pradesh

I tried paying an amount of Rs. 850 using internet banking towards an online application. On the first try, the transaction failed and it was successful on the second attempt. However, I see in my account statement that amount has been debited twice.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2014

Verified Support

Dear Sir,

We regret the inconvenience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '47613693' in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: New Delhi, Delhi

Dear sir,

This is kindly inform you that i have finance my bike from icici bank Ltd. By the name of om Chand s/o late shri nand lal, r/o B-21 nehru vihar near timarpur Delhi-54 my vechile regn. No. DL-8s-AM-1046 make Bajaj model Discover 135cc. Still i am not get the Noc of Bike. It is warmly Requested pl be Send my NOC on the Same address as shown above. Contact No [protected]

Thanking you

OM Chand

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 30, 2014

Verified Support

Dear Sir,

We regret the inconvenience. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

on 21/06/2014 i got a call early in the moring from icici bank that i need to block my debit card coz some fraduluent transactions were made.i checked my inbox and saw seven texts seven trasactions were made and total amout debited was inr.32373.i rushed to icici bank and filled up a disputed form made a complaint at the nearest police station in bandra west mumbai.but the bank is not assuering me that the money will be credited back into my account or not. though it has happned coz of their negligence. kindly suggest what is the best way to handle the matter. thanks.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2014

Verified Support

Dear Sir,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '47607385' in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Chennai, Tamil Nadu

Hi sir,
THis is raghu, I dont have any icici credit card but recently i came to know that icici credit card no ([protected]) has been mapped to my name and they have been billing me since 2012 which i have not been informed. I came to know recently about this as my cibil score has been affected because of this reason. i dont have any icici credit card or used it any time i am not sure why they have mapped it to my account and why they have billed me and why they have not informed me about the bill. And i have called icici customer care for over 7 time time on jan 21st and spoken arount for 1 hour and they keep on transferring my call to other departments with out proper resolution and i ended up with empty balance in my phone. I even had experience that one of the representative cut the call intentionally. Please try to resolve this issue.
credit care no mapped to mu account : [protected]

Jul 3, 2017

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2014

Verified Support

Dear Sir/Madam,

We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

Dear Sir, I am a regular customer of ICICI bank, am having a saving bank account in J.B. Nagar, Andheri (E) Branch. Account No.[protected]. Bank is deducting 393.26/- Rs per month as saying MAB charges which is wrongly deucted, please reverse this charges. Thanks naresh Bohra

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2014

Verified Support

Dear Mr. Bohra,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad, Andhra Pradesh

I have called the Icici customer care of credit card regarding cancellation of my EMI request which i raised few days earlier. But after listening everything the representative cut the call. This happened twice today. Am damn irritated with the behaviour of these folks. Just wanted to know where i can complaint against these worst people.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2014

Verified Support

Dear Mr. Shaik,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '47607679' in the subject line.

Regards,
ICICI Bank Customer Service Team

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I am J.V.S.Murty, S/B account no[protected].MAB charges of Rs393.26 were deducted from my account in the months March, April, May, and June2014, without any information by e mail or sms to me.when you are able to inform us when we draw money from ATM, why you can not inform us when MAB deductions are done every month.Why do'nt you alert when it is done for the first time.Please revert all MAB charges, as I was not communicated about monthly MAB ie, Rs10000/-.Earlie it was quartely.ieRs5000/-

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2014

Verified Support

Dear Mr. Murthy,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

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Address: Ghaziabad, Uttar Pradesh

ICICI Bank is the worst bank in India. They do not bother their customers. I will give them -100 number out of 100. Since last two hours I am calling on customer care number ([protected], all other numbers were told as invalid numbers). The call have been put on hold every time for long period with the remark that the executives are busy they will take your call soon. But they never picup the call. The battery of the mobile has been exhausted then I dialed by inserting charger. I have lost Rs. 128/- in calling. But all in vain. It is better to stop their working in finance sector and go to hell. I am very fed up and very soon I will close all my accounts and transactions with this ugly bank. I had problem that some one has fraudently debited Rs. 15, 965/- on 20.06.2014 from my account by cheque No.226164. Whereas, I have never issued the cheque of same amount. But I have no hope that you people can do any thing. It is better to quit the Bank. So I am not telling you the Account Number. If you people have any shame call me on my cell no. D.K.Gautam [protected]

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 24, 2014

Verified Support

Dear Sir,

We are sorry to hear about your experience. We have made a note of your contact details . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 27, 2014

Verified Support

Dear Sir,

We understand that you are currently out of India. Please write to [protected]@icicibank.com with your current contact details and account number. Our official will assist you. Refer '47602537' in the subject line.

Regards,
ICICI Bank Customer Service Team

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