ICICI Bank Complaints & Reviews

Dear sir/Madam, I RAJESH KUMAR AINADA having the account at Dwarakanagar branch, Visakhapatnam, Andhra Pradesh, My A/C No is[protected].i transfered the amount Rs1000 to other bank account through IMPS on Dt 12.05.14 but it could not be processed.It happened twice.The total amount Rs 2000 was debited from my account i.e each transaction Rs 1000 was debited for two times. On 14.05.14 i called the customer care for the same, they told me that it will be reversed back after 48hrs but it was not happened.Again i called on 17.05.14 to customer care, this time they said me that the amount debited will be credited back in 4 to 5 working days but it also not happened. Again i called on 18.05.14 to customer care, again they told me that it will be credited in 1 working day, that also over. I called on 20.5.14 & 22.05.14 they answering in same way like previous. Kindly do needful. Regards, A.RAJESH KUMAR. Email.[protected]@gmail.com

I have a saving bank account in ICICI Bank No.[protected]. I have lodged a request on 20.05.14 and 22.05.14 for activation Internet Banking but it is very sorry to say that still my account Internet Banking is not activate.

I had availed a home loan from your ICICI bank. Loan Account No. LBCHE[protected]. Now I want to download the repayment statement from the from the day of beginning of repayment till date. But I couldn't download the entire. I need it urgently. Immediately inform or mail to my email id [protected]@gmail.com. With regards N.Raja Rajeswari

Dear Sir, I am Arun Vijaybaskar, working as a Software engineer in Bangalore. I have salary account in ICICI Bank, New Bel Road branch, Bangalore and my account number is[protected]. In Dindigul Icici bank branch ATM on 25/08/2013 I tried to withdraw Rs 3900 from my account but Rs 900 has been dispatched from the ATM machine then I got a message from bank saying Rs 3900 has been deducted from my account. I went to Dindigul ICICI bank and filed compliant on 27/08/2013 The Bank executive told me that the amount will be reverted to my account in 7 working days but it didn't happened. Then I contact through ICICI mobile banking and asked the status of my complaint (Request) they replied that my request has been closed. Then I filed a new compliant on 11/09/2013 and asked the status on 13/09/2013 they replied that my request (Complaint) has been closed. Hence I am contacting you for further action and to get my money back. I am totally frustrated because of the response I received from ICICI Bank customer care and Mobile bank customer care executives. Please investigate and get it credited back to my ICICI S/B account ASAP. Service Request no: SR[protected] – Complaint in ICIC Bank Dindigul on 27/08/2013 Service Request no: SR[protected] – Complaint in ICIC Bank Bangalore through Mobile banking on 11/09/2013 Thanks, Arun Vijaybaskar Email: arunx.[protected]@gmail.com Mobile: [protected] Bangalore

My account No is[protected] My name is Leela I went and deposited on 21/05/2014 Rs.1500 to maintain 10, 000/- in my account. the last withdrawal was showing 9365 after deducting about 520rs in day trading on 21/05/2014. it should show around 10, 300 why r u deducting 300 Rs every month last month also same thing happened i did not have any explaination now this time i am going to consumer forum if I dont get proper explaination and my bank statement

Hello, I applied for a credit card and I get a call from a person claiming to be ICICI representative asking me to verify my personal data over phone. I tell the person that I will not do so as there is no way to verify if the person is indeed from ICICI and I ask for a call back number, so I can verify that indeed it's ICICI. The person then hung the call. I call back ICICI customer care, and they don't seem to understand this...

Dear Sir, I Pradeep sen holding credit card no [protected] as per your credit card statement Icici bank is telling that amount was not sufficient for auto debit . You can check balance in my saving account is 63, 000 INR as on today my account no is[protected]in icici bank. Due to your credit card department and bank fault why customer should suffer They put full penalty money in credit card statement .Now they are telling sorry...

our achampathu -(nagamalai pudukottai-madurai-625019 ) branch bu siness hours 9.-00 am to 2-00 pm but other banks are business hours are 10-00am to4-00 pm so consult and change time in our branch and improvement business best regards marimuthu-s 3/127, melakuilkudi road nagamalai west, madurai-625019

my savings account no[protected] i am request net banking password[protected] and register my SR[protected], PASSWORD has been not send my address till date kindly request my net banking password send my address immtly withregards my address s.marimuthu 3/127, melakuilkudi road, nagamalai west, madurai-625019 tamil nadu cell no-[protected]

I have applied cerdit car in ICICI Bank. I have submited all the documents. But i didn't recevied any credit card from ICICI. But Every month they are sending the bill statement. One time (5 months back) i have complaint the customer care. They said that will stop the bill generation, we will send you the credit card again. Still i didn't received the credit card, but bill is coming. Now they are calling to home town and asking us to pay the bill.

I am Adil Premkumar form Ambattur Chennai, I have applied for a Personal Loan through Online and one of your executive came and collected all the documents from me the very next day, but it is been more that 20 days there is no response from anyone when I check online it shows 100% completed.I have called ICICI bank customer care and they say it is not our part so kindly contact the Ambattur Estate Branch and I went there today to Personal Loan department, , they said that dont have any details about the Personal Loan and they called some one through phone and Mr.Naveen spoke to me telling that my form is been rejected for no reason, and when i caked him about the details he says he cannot give and he is not willing to give the correct contact person details whom i should meet. Atlas ICICI Bank has wasted my time and made me to go to you bank to understand the Service you are extending to your customer who has account in you own bank. He wanted me to wanted me to contact the collection guy who came for collecting my documents...( Funny answer)My Application No : [protected] Most funny thing is, he is not in a position to accept that the Application number given by ICICI Bnak is correct, he says it is wrong. and I am attaching the mail copy with this mail which is sent my ICICI to me after the application is been processed.This is how ICICI Bank works and this is the support you are giving to you customer. Worst support and worst service which is never expected form a reputed bank like ICICI.Regret to be your customer.

I have purchased Children growth Bond 022002-CCB in the name of my daughter .The bond holder no is[protected] and certificate number is 4075. taken in the year 2002, redemption date 27.10.2018 While interacting with my collages I came to know that the bond is now closed . I contacted ICICI customer care and they informed please visit the nearest ICIC Bank along with the bond and money will be paid. When I visited the branch at Habsiguda in hyderabad which is nearer to me, they informed we do not know about this bond and we are sending mail, please wait for a week.When I again went to the bank they informed, no response is received. please wait for some more time.Agian i visited the branch and the person who helped me was not there and another gentleman took the details and after some time came and told please send the bond in original along with id proof and request letter to MUMBAI at the following address ICICI Bank limited -Demat services, c/o 3i infotech BPO limited Akruti trade center 3 rd floor p_10, road no.7, Bim nagar Marol MIDC, Andheri(East)-400093. He also wanted to me contact customer care before sending.And customer care is again unable to help me.I request you kindly help me in this regard and inform me what procedure is to be followed for the redemption. KOLLURU VENKATA SATYANARAYANA

Hi My name is Kuldeep Kumar my a/c no. is[protected] branch dwarka sector-5 new delhi and I'm holding a saving a/c in ICICI bank. Today, when I checked my account statement online, I noticed that I have been charged POSDEC CHG of Rs. 28.09 Two times on May 19th 2014 and the description says: 19/05/2014 POSDEC CHG/24-04-14/2650/25ST3 Dr. 28.09 19/05/2014 POSDEC CHG/24-04-14/2650/25ST3 Dr. 28.09 Kindly explain what kind of charge is this... and why? Please Refund my Amonut. Regard Kuldeep Kumar

My ICICI debit card has been used on 9th may 2014 in Cosmos mall, Siliguri. While receiving the payement of an amount 1081 INR, there was some error and the money was not deposited anyway. I was instructed by the authority of the store that the money will be refunded within the duration of 24 hours, but it has already been 11 days. Kindly, provide me with proper solution of the problem. My email id: bose.[protected]@gmail.com Phone no. [protected]

Hi All, I am having my salary account in ICICI bank . But few days back 28 Rs/- were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.Although i was having enough balance at that time. Moreover, it is also legal as per RBI rule. Transaction details : ATMDEC CHG/27-04-14/1547/25ST3 Account number:[protected] I want a proper justification Thanks, Y S PRAKASH cell:[protected] E-MAIL: [protected]@gmail.com

On 15th May, 2014, 3 transaction were made summing up to 27, 000 INR.It was an ATM NFS/CASH withdrawal but strangely the debit card was with me at that point of time.So how is it possible. I have been contacting ICICI customercare constantly, they told me to get a FIR filed for the same. I asked to provide some proof but Bank people told me I would get FIR if I go to police station simply. The police didn't file an FIR after waiting for 6 hours there stating no location was mentioned and it is not a customer fault at all. It is bank who should be responsible for the same and they should proceed with the same. I have then asked customer care to give me exact location and atm machine details but they are unable to provide details except location (Bangalore) not precise atm machine. A dispute request (SR[protected] was launched and I was assured that Fraud settlement team will contact me. Still no status update and I need help on this grave matter as early as possible. Kindly help me in getting the disputed money settled. It would be better if I get an email from ICICI bank side stating the need of FIR. My contact details [protected] (email id - anil.[protected]@gmail.com)

I would like to bring to the notice that i had taken a icici credit card in the year 2008.I used the card properly and there were no dues as of such..In one particular circumstance there was a delay in paying my monthly payment of the card.where the card was blocked.A collection executive called me regarding the payment and i told him to come and collect the payment for which he has done so.I also asked him that my card was blocked and asked him whether my card could be released after the payment.He said that could not be done so i asked him to let me know the settlement amount on the card so that i could clear the amount and close my account.The wxecutive told me that he would intimate me of the same in few days.there was no particular call from the bank to me nor any executives for some days.When i called them back regarding the issue they told me not to worry and will get back to me soon.believing their consent i kept quiet.in between i fell into a lot of family issues where I could not concentrate on the card or its payment...Nobody from the bank even bothered to give me a call till 2 years...after two years i got a call stating that i had dues on the card and asked me to pay.after a brief discussion i accept to pay the amount and asked them to tell me how much the original amount was so i could settle the account once and for all..they have told me huge amounts for which i havent used the card too..when i asked them to talk to their concerned manager regarding it and get back to me.they said they wood and took their own sweet time of 6months..I told them that i would make the payment in the next 10-15days.Despite me being ready for making their payment the executive told me to pay "right now or else"...the representative on the other line started talking in a abusive manner and started threatning me..Irked by their behaviour i told them that i would give a complaint to the police if they behaved with me this way.then later again no one got back till the next few months.Now a lady called Priya started calling me up and everyone of my family members and is harassing them to make me pay the money.I have spoken to this so called priya too and told her that the payment can be collected by the first week of june..she is very sadistic in her behaviour and tells me to pay it immediately now or there is going to be a case on you and i will give a complaint..I just wanted to know that despite me being ready to pay my bills and close the issue and also giving the bank a tentitive date why am i being harassed to pay right now...immediately..I would also like to bring to the notice that i have not tried to escape from paying the money.then why am i and my family being tortured..

i have been using netbanking for nearly 3yrs. two days back when i attempted to change log in password, due to repeated attempts, my user id is disabled. the net steps in your page to get new id is also in vain. please send me a new user id. name . P.RAJA SB AC No.[protected]/982 mission first street, Thanjavur 613001 Branch Thanjavur phone 91-[protected] email id [protected]@gmail.com previous complaint reference SFA[protected].

sir, Credit Card No. 9xxx6009 statement is being sent to my mobile no. [protected], but this Credit card does not belongs to me. In fact I have not any type of account or credit or debit card in your bank in any branch in India. Please do the needful to stop these SMS to my mobile number. This is my third complaint regarding this.

I am a new consumer of you bank I have opened salary account in kolkata ICICI branch in 22nd April'14. my account was activated on 29th April'14 i have recived msg in my register number. but still i have not recived my bank kit also unable to withdrawal money. many times i had call in customer care but they are providing me Orissa Maruti Air Courier Service number but the address which i have given it is for Jharkhand. So request you guys...