ICICI Bank Complaints & Reviews

We have a Current account NO.[protected] in the name of Classic Travel Shoppe Pvt . Ltd. in Lamington Road - Mumbai Branch . We have already surrendered EDC Machine three years back and we don't have any EDC Machine and we have already provided all the supporting for that . But even after that every 10 to 15 days they are charging us Unlawfully and Fraudulently ECD Machine charges from last 8 months . And we have already make more than 100 times compliant to them . So, far they have charged us Rs. 5400/- as EDC Machine charges . But we have not received any positive reply from Bank and niether have stopped wrongfully EDC Machine charges to us . Please provide us the E MAIL ID of CEO and Director of ICICI Bank, so that we can make complaint to them and they are also aware that what is going in there branches .

Hiii, this is sharath. I have been using ICICI acc from past one and half year. This month i.e May 14th an amount of Rs 84.00 was deducted from my account. I have sent a mail asking for the explanation and they have replied that it is ATM decline charge. But here, I had tried for a transaction in Motinagar SBI branch ATM for the amount of 200rs at which I have a balance of around 1000rs in my account at that time. But the transaction was declined saying that there are only 500 notes available. I faced similar problem in all 3 atms in that branch. May I know what's the mistake I have done there and how u guys have considered that as ATM declined transaction. Previously I have faced similar issue with ICICI bank. Please check it and refund my amount ASAP. My Acc num:[protected] Thanks and regards, Sharath.

Over last 3 months there have been multiple incidents of site down. And today 26th May 2014, the service is not working from last 3 hours. People can not transfer their own money. People lose their business because of this. I wasted 3 hours of my life trying to transfer some funds with no result.

Dear sir, I made a transaction from icici ATM near by ICICI Bank gangyal, jammu or 400 Rs.but suddenly ATM UPS down and ATM machine goes shutdown and money deducted from my account No.[protected] on 22.05.2014.Please help me for my money back. Regs.Sachin Kumar Mono.[protected]

Dear Sir I have icici bank savings account. Due to some reason I was not able to use the account and maintain the sufficient balance. But now it is all good and I want to use the account and can maintain the sufficient balance. But when asked to bank officer to deposit the amount, they said the non maintainence charges will be applicable for around period of 6 -8 months. Since I was not using the account. I asked them the waive off as RBI has issued the notification to all banks to not to charge the non maintainece charges. But the bank officers denied. Kindly assist. Name - Kalpesh Limbachiya ICICI BANK BHIWANDI BRANCH MOB-[protected]. ACCOUNT NO[protected]

SIR, I have applied for the home loan unde the account no LBNEL[protected]. FOR THE CONSTRUCTION purpose i changed the rental house near to the construction site.pl note the changeof address and for future corrspondance.Pl send the confiramation message after this note. Previous address; Machavolu Sviakumar, ,[protected], Lucky Board centre, adj to Csr Residency, Laxmi Nagar, Nellore-524002(AP) New address: Machavolu Sivakumar, c/o L.. Seetharamaiah, 27-5-454, Padmavathi Nagar, BalajiNagar Extn, Nellore-524002(AP) My mobile no : [protected]

I had a transaction of Rs. 5000 from New Boor Colony ICICI ATM Faridabad (Txn no. 134768 time 20:38:44 Dt[protected], ATM ID SEADA559) Surprised to see that one 500 Rs. note coming out with celotape fixed. It was separated in two parts and fixed with celotape. Why ICICI bank put this type of note to ATM. Who is responsible for this blunder. Please let me know what to do for replacing this note from ICICI bank?

An unauthorized transaction worth Rs. 2448.49/- was made for some online purchase from my ICICI savings band account (Acc no:[protected] on 11th May 2014 at around 5:00 PM. I had never visited that merchant and never tried any transaction with that merchant. I mailed ICICI a couple of times and even sent mails. I am awaiting action and guidance on this matter. Request help to resolve the matter and get my money back.

I have done a international wire transaction from a Turkish bank account to Indian Bank account of ICICI. The currency conversion was from USD to INR. I have transferred 3300 USD and after taking the commission by ICICI bank 3257 USD dollar was transferred to my Indian bank account at a rate of 57.51 (USD to INR). I have initiated the transaction 14th May and the money got transferred on 16th May. I have proofs that the money conversion rate were higher during that period but still I was wrongly given lesser rates. I demand an action. After marking a complaint in ICICI, I was given additional 40 paise per dollar. Even after that the rate is lesser and this proves they have been taking undue profits while transfering the money. Rohit Chouksey

I had availed an Auto (Car) Loan of Rs.2, 50, 000/- from ICICI BANK Ltd. in the month of January, 2013. Lately it has come to my notice that an excess amount of Rs.1, 894.00 has been charged in the Principal amount and Rs.6006.00 in the rate of interest as appeared from the Amortization Schedule. So, I request the concerned authority to please revise the Amortization Schedule and send me a correct Schedule after adjustment of the excess amount already paid to the ICICI BANK for making necessary payments.

Dear Sir/Madam I am having icici credit card number is [protected], name by ALOKKUMARSRIVASTAV SRIVASTAV.. bank person is telling Rs. 82000/- and i have made last month 10 thousand rupees. I know have to pay. i said that will make the payment after 3 month because i dont have money, due to father was admitted 2 month before to hospital for mazer surgery, i spented 3 lakhs, And i have shifted from bangalore to mumbai for new job, and...

Dear Sir, I tried to get amount of Rs. 10, 000 from BOI ATM, Malshiras, Dist Solapur - 413111 on dated 13.05.2014.This transaction was shown completed in my account but i didn't received the amount from ATM. I already complaint to customer care on date 15.05.2014 & re complained on date 19.05.2014. I request you to resolve this complaint immediately. Complaint No.SR[protected]. My Contact : [protected], Mail Id:[protected]@gmail.com

I wanted to generate new User ID and Password for one of my old ICICI (Bangalore) salary account. I had updated my latest mobile number and got a new user Id from Powai branch...mumbai Got an SMS asking to login now... all my submission was rejected...Horrible Bank, Horrible Customer service system...no way to communicate with customer service.. ICICI bank is a HORRIBLE BANK...Horrible customer service...I'll never reccoment ICICI bank to any one

ICICI is currently charging me home loan interest rate of 13.75% - higher than their personal loan rate! This has gone on for years. I have not been able to switch banks due to lack of OC. I want to recover all the extra charges - with 15% interest rates on the excess payment What are my options? Home loan #: LBMUM[protected]

My wife who is having saving account with ICICI bank went to open PPF account. The staff at yoginagar branch said to open PPF account you have to open another account if you want to use it online.They cannot linked the already existing account. As per my nderstanding there is nothing like that. We can open ppf account and transfer money from our existing account. Please clarify and help me to open this account.

Hello, I had visited an ICICI ATM at Satellite Branch today at 11:45am to withdraw cash. My account had 20, 000 rupees into it before withdrawal. I requested for Rs.11, 000/- but the amount that was retrieved from the ATM was only Rs.10, 600/-. There were 20 notes of 500 and 6 notes of 100. But when i checked the ICICI sms that came to my cell was for the withdrawal of Rs.11, 000 instead of Rs.10, 600/-. I was unable to pull out receipts for the withdrawal as there were no paper rolls in the machine. Then, I went to the ICICI Bank at Satellite (same one i.e. attached with the ATM) to ask for help. But there was nobody who could help me for that. Instead they directed me to call up to call centre for my complaint. I am really upset with the service that is provided at the bank. I have not got my 400 rupees that were not credited to me and also there were no Customer Service executive who could help me for my issue. I was not expecting such kind of service from ICICI bank and specially the branch. When I was asked to open an account from various options of banks, I had chose ICICI bank thinking it to be the best one in their services. Even I am working in a service industry but this is not the kind of response you give to customers who are troubled due to your technical issue and policies... Can you please heelp me to understand as why I need to approach to callcentre when I am already standing in the ICICI Bank branch and there are numbers of representatives in front o[censored]s? Waiting for a positive reply.. Regards, Arti Ker [protected]

My online account was locked as i suppose to update the KYC information. As I am in US for last 2 years, I was asked to do self attest and submit the documents like Passport, Divers Licence, etc. I did the same and it was rejected and gave 3 reasons like photo id missing, KYC form missing and Passport is not visible properly. I resent the docs to ICICI Mumbai branch. I have been communicating with them on this issue in the email from last one month and they use to reply in one day if they founf any issue from my side. But after I resend the docs, I did not hear from them. I resend the email 4 times in last 4 days(each day one), they are not replying. I have about 7L in my account and I am not sure if they want deliberately not to un-lock my account so that the amount will be there untill i come back to India. I put lot of effort from last 2 months to resolve this and each day each agent tells one new thing on the phone. I spent about 30 minutes at least every alternate day. 0001Ga9PAGRC157R:Re: 0001Ga9M0HQKDJCN:Account locked

Dear sir/Madam, I RAJESH KUMAR AINADA having the account at Dwarakanagar branch, Visakhapatnam, Andhra Pradesh, My A/C No is[protected].i transfered the amount Rs1000 to other bank account through IMPS on Dt 12.05.14 but it could not be processed.It happened twice.The total amount Rs 2000 was debited from my account i.e each transaction Rs 1000 was debited for two times. On 14.05.14 i called the customer care for the same, they told me that it will be reversed back after 48hrs but it was not happened.Again i called on 17.05.14 to customer care, this time they said me that the amount debited will be credited back in 4 to 5 working days but it also not happened. Again i called on 18.05.14 to customer care, again they told me that it will be credited in 1 working day, that also over. I called on 20.5.14 & 22.05.14 they answering in same way like previous. Kindly do needful. Regards, A.RAJESH KUMAR. Email.[protected]@gmail.com

I have a saving bank account in ICICI Bank No.[protected]. I have lodged a request on 20.05.14 and 22.05.14 for activation Internet Banking but it is very sorry to say that still my account Internet Banking is not activate.

I had availed a home loan from your ICICI bank. Loan Account No. LBCHE[protected]. Now I want to download the repayment statement from the from the day of beginning of repayment till date. But I couldn't download the entire. I need it urgently. Immediately inform or mail to my email id [protected]@gmail.com. With regards N.Raja Rajeswari