ICICI Bank Complaints & Reviews

Dear Mr.Samrat,

We regret the inconvenience cuased. We have made a note of your contact number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

Dear Mr.Shantanu,

We have made a note of your contact details and our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank — EXTRA CHARGE ON DUE AMOUNT OF EMI

BANK CHARGE ME RS. 2000/- LATE EAD CHARGE INSTEAD OF RS. 1000/- ON MY EMI CARD NO. "[protected]". CAN I HOPE YOU EARLY ACTION ON MY THIS COMPLAINT.

ICICIBANK-CARLOAN — I am not receiving my claim amount

i am not received my pf amount my pf account nomber DL/[protected] my applicasion received in 30.04.2009

Dear Mr. Sureshkumar,

We're sorry to hear about your experience.
Please write to us with your contact details at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

CAR LOAN — unnecessary of emi

To, Date:[protected]
The Manager
HDFC BANK
Safderjung Branch,
New Delhi


Subject: Complaint Against Unnecessary ECS Bouncing Charges Charged By your
Bank Of My Car E M I loan A/C No. 2883634.

Dear Sir,

In reference to the above I state that your bank is claiming un necessary bouncing charges for the ECS of the EMI of my car loan for four months which is un fair.

For your information I have sufficient funds in my account of State Bank of Patiala Janak Puri Branch.

You are Requested to clear the matter at the earliest so that NOC may be released from the Bank.


Thanking you,

Yours truly,




(SUNIL SHARMA)
M-[protected]
D-3/19, Vashist Park
Pankha Road,
New Delhi-110 046

ICICI Bank Auto Loan — Double EMI Charge

Details of complaint: I, Sunil Dobhal have Loan account No. LADEL[protected]. and registered complient No.[protected] at customer care to Mr. Kamlesh.

Again i spoke and genrate new complient no.[protected] and i am not getting any responce.

they charge dobuble emi from my account for the month of april_09 and take Cash month of Dec_08
today May - 10, my money not refund

Dear Sunil,

We're sorry to hear about your experience. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team

Dear Prashant,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

LIFELINKS — ACCOUNT STATEMENT

ACCOUNT NO[protected] LIFE LINKS
SIR WE ARE NOT RECEVING ACOUNT STATEMENT PROPERLY
PLEASE SEND IN EARLIER FORMAT
THANKS

icici prudential pension plan — Not yet rece any documents related policy

Respected Sir/ Madam,
My name is Nitin Kanhoji Tikam. I m working with ADFC capita BPO of HDFC Bank. Last month i rece call from ur agency about investment plan. The product name ICICI PRODUNTIAL PENSION POLICY. I don't able to recall exact name of plan. Plan is i will depositing Rs.1000/- monthely basis for the term 10 years. The maximum period is 3 years. If i collapes policy after 3 years is get maximum amt Rs.2, 80, 000/-. The ur icici produntial staff give me all this information, so i decided to invest in policy. I will sign out all the documents and along with thar i will give sign chq. favouring " ICICI PRODUNTIAL" dated 01/07/2008.
But due my bad luck, i have face littlie accident due to that i m enable to make any investment in next5-6 months. Even i required more fund to which helps recover me, that'y i decided to discontinoue the policy. I inform the ICICI PRODUNTIAL office about my incident, n say to co-opearte with me, they also say to they will co-opearte me. I will say to them i want to discontinue the policy n i want the refand, they said to me they sent to my request to their senior, that takeplace 5-6 days. After i will again do the call to asking abt the status about my policy. They have to say that my policy kit already dispatch by courier. That in process after rece kit i will take the policy number n than they gave me one phone number to contacted to them n say i want to because necessities i don;t want to continue my policy.
After that i yet 15 days passed on i not yet rece.any courior n i don;t where my money is moving on. I know this complant is not under u, but i don understood where i go, where i do the enquiry, that'y i need ur help. Pls don;t ignore this mail pls forword to concern dept. I req. imme.fund otherwise i will really died. There is no efficent fund in my account. i will give to u ICICI PRODUNTIAL OFFICE NUMBER. I there talk with Miss. Nasrin[protected]/28956146. She always cooperate with me nicely, but alomg with symphthy i want fund with stuck with ur policy. If my investment make burdon on me, there is no use of such investment.
So kindly please give me ur help. My contact number is [protected]. Pls help me. Waiting for ur reply.

icici prudential pension plan — non payment in time

I have surrendered my pension plans on 15 april 09 for payout . so difficult to get it back i am keep calling all sort of available numbers . I have surrendered all policies together at vashi branch with direct credit to bank option. It seems that one check send by courier but not recieved, one direct credit not yet appearing in bank. Third according to call center is sent to vashi branch . End result as today my money is not yet recieved, what an efficient Bank The ICICI .

We all have greed of getting more returns . These bank uses it and finally this is the result. I stand corrected for my mistake of choosing to invest in ICICI .

You need not worry. You have got several co-sailing policy holders from this company. the help line is so unhelpful. their web-site gives all executives but not their contact number not even their email addresses. Had it been from LIC, the IRDA and all agencies on the earth could have raised their voice and television channels could have bomeranged the poor services. all these media agents to have keep silent. otherwise they will give adds to these channels.

Dear Mr. Mehta,

We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance

Dear Mr. Mehta,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

ICICI Credit Card — Threat Calls From ICICI

My Name is Chander Jeet Yadav, I have an ICICI credit card no. [protected]. I made a request to settle my account in the month of Feb. 2008. Bank executive told me to pay this month min. amt. I will forward ur request to the concerned deptt. after that I made payment for three consecutive months and at last Bank taken the action as mentioned below.
This is regarding the threat call on the behalf of ICICI Bank which I recd. just few Min's. back(19.12.08) from[protected] and the caller was Mr. Amit. He said to shoot me & my family members along with my two little daughters. He said that ICICI higher authorities have given the instruction that we need our payment, for that either u shoot or threat the customer but atlast we need our payment. I want to give the intimation that if anything happens to anyone of my family then only the ICICI bank will be responsible. So, I request you that if you have any issue with me then pl. come in a legal way in writing. My contact no. is [protected]. This should be treated as an SOS massage. I am in tremendous mental disturbance due to ICICI illegal action. I am faxing one copy to DC gurgaon as the man on the phone told me that he has the licence from DC to shoot anybody. Please help me out and come in a legal way to resolve the issue. I already requested for the same on ICICI Customer care through Phone and the request no. is SR 90095656 Dtd. 19.12.08 at 11:58 A.M. Best Regards
Chander Jeet yadav


[protected][protected][protected][protected]

Dear Sir / Madam,

My name is manish verma and i had your ICICI bank Credit card which i was used long time back due to some financial problem. Now this time i want to pay my dues of same Credit Card in instalment because still i am in some financial crises but i am ready to pay in instalment in INR 2000.00 per month. Now i am getting call from your recovery department from (Mr. Virendra, Mr. kapil and Mr Sanjay) and i am trying to say him that i can pay in INR 2000.00 instalment every month but they are threating me and call to my Manager with abusing and wrong word, now this time situation is depend on my JOB, if i don't have JOB then how can i pay the instalment. Mr. Virendra Theating me that we can do any think with you if you'll not pay money this is serious matter.

Please check with your recovery department they want to do anything wrong with me.


Thanks
Manish Verma
[protected]

Dear Imran,

We are sorry to hear about your experience. We have made a note of your contact number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

i lost my job just because o[censored], the number u were calling was my official number and it was registered on my company name and all the conversation was tapped on a voice logger and now u can only say sorry just a stupid word wht else i can expect.

imran

Dear all,
yesterday i again got a call from that number who om i have already reported to u and u have given me
the assurance that no call will be coming on my number but still u are calling me now that s it i m lodging a police case against the icici bank and no u will see what happens u people u people are harassing me

mohd imran
[protected]

Dear Mr.Joshi,

We have made a note of your contact details and our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

Dear Mr.Praveen,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3990610' in the subject line.

Regards,
ICICI Bank Customer Service Team

Dear Satish,

We have made a note of your Loan Account number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

Dear Santony,

We have made a note of your contact number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

You might look in to it.

Did you ask before entering CIBIL? If Not, why do you need a request from my side to remove the entry?

I expect you to have right process in place.

ICICI is saying they have sent the records to close the auto loan CIBIL entry in year 2010 itself.
CIBIL is showing an overdue of 9775 still .. even after 3 years.

CIBIL May not be having right process..or
Some jokers might have written some software programs for cheap cost.

Dear Jojappa,

We are here to help you. We have made a note of your application number. Our Official will get back to you at the earliest.

Regards,
ICICI Bank Customer Service Team

Dear Jojappa,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '3983228' in the subject line.

Regards,
ICICI Bank Customer Service Team

ICICI Bank pvt Ltd — Cheated by giving wrong commitment and took the money

Hi,

This is Dannie from Arumbakkam, working as a Sales Manager in a Commodity Broking Firm. I have taken a new two wheeler. For the down payment of the vehicle I required fund, so I sold my vehicle to my friend couple of week’s back. Since I required money very urgently he got the money for Finance. He was asking for NOC, so I went to ICICI bank on last Thursday 29th June 2008. They said if I apply, I will receive only on 1st of July (Tuesday). Since my friend got money from Finance, he is paying interest for it. So a person by name Mr. Rajesh (Sales Executive) from ICICI Direct who sits in Southern Motors – Anna Nagar Branch said he will get the NOC in a day’s time and got the payment of Rs. 1690 (Cheque bounce charges of my old vehicle) from me on Friday evening. He committed me that he will give NOC on Saturday evening. So I also committed the same to my friend.

But from that day onward Mr. Rajesh switched off his mobile and not responded anything till Wednesday (2nd July 2008). But I was answerable to my friend about the NOC which I dint get. He started shouting on front of my house because he is paying interest for the money he has given to me. On Wednesday morning when I tried his number he picked up the call and said he was out of station, which I felt it was a wag answer. Till Wednesday I was having a problem which I could able to sleep properly and not having a peace of mind because I was pressurised by my friend.

Mr. Rajesh told me on Wednesday that he will get it before end of the day. Evening I called he said he paid the money which I have given to him on 29th June 2008 and he have sent his friend to get the NOC from the bank to Ambattur. So I told my friend that I will give NOC by evening. From that time onwards, Mr. Rajesh stopped picking my call. I tried from 5.00pm to 7.00 pm continuously to his mobile, but he dint pick the call. I am totally vexed calling him. I was helpless I couldn’t able to answer my friend; he started asking me to pay the interest for the money I have received form him, so no other go I paid the interest from my hand for doing nothing. I had exam next day which I couldn’t able to concentrate and study. I got mind block because of this.

Next day ie on Thursday (3rd July 2008) morning 9.30 am I went to ICICI Bank Anna Salai branch to check whether he paid the money or not. But he dint pay the money which I have given to him. So I paid the money by myself and cleared the money and applied for NOC.

Same day I went to Santhome branch of ICICI to raise a complaint against him. I met Mr. Umapathy (Sales Manager) and told him the matter at 4.15pm. He called Mr. Rajesh from his mobile and asked him to come to Santhome immediately. He dint inform Mr. Rajesh that I am there near him. I waited till 5.35pm. Then Mr. Umapathy came to the waiting room and said Mr. Rajesh bike is puncture he will be coming in 10 min and took me to a tea shop to speak casually.




After coming down only I came to know him playing game with me. He said Mr. Rajesh found something wrong is going to happen for him and he said definitely he will not come to office. I have a doubt that a Sales Manager is calling from the head office and a executive can’t come and meet him is it? Chanceless, I can’t believe this.

Mr. Umapathy took money from the ICICI Bank ATM at 5.50pm and given it to me. He knows very well that I am pissed off. I told him that I don’t want the money, but I have to see Mr. Rajesh face to face. But Mr. Umapathy gave the money to me and sent me home escaping Mr. Rajesh from meeting me. Mr. Umapathy said the thing which Mr. Rajesh did is against law of ICICI Bank; they are going to terminate him. But I don’t think he will do to that. He is trying to safe guard Mr. Rajesh. Mr. Umapathy said he will fix conference call at 8.00 pm. But that also not happened. He is playing excellent drama.

One full week I was fully stressed because of Mr. Rajesh and he is enjoying his life with the help of his higher official. Net I am in loss. I have paid interest of Rs. 3000 to the financer and not met Mr. Rajesh and not spoken to him. I dint went to Sathome to get the money of Rs. 1690. I went there to raise complaint about their employee. But the higher official safe guarded him. So I am going to raise a case against to the people involved in this. I may go to consumer court. If I dint get justice from the ICICI Bank. Mr. Rajesh has not felt for me complaining in head office. I have the proof for that. Is ICICI is running the business with this kind of fraud people? That too this happened in the head office, really disgusting. Whomever reads this complaint please help me out. I have good opinion on ICICI Bank. I hope at least this time I will not be cheated.

Mobile Numbers as follows:

Dannie: [protected]
Mr. Rajesh: [protected]
Mr. Umapathy: [protected]

sir i complain 06.10.2008 my cash 2500 rupees axis atm machine inside so i want amount 2500 immediatly pls retrun my amount u verify my SR no is more so u check pls my account no .[protected]

pls check my complain i want 2500 rupees cash drop place arni axis atm my a.c .vellore branch

Dear Mr.Darshak,

We have made a note of your account number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

ICICI Credit Card — Debits for transactions not made

When I attemptedtobook air tickets using my ICICI credit card, though I was not successful in booking my ticekts as the transaction failed repeatedly my account has been debited forall my attempts by around Rs.50000/-.

Dear Gurmeet,

We have made a note of your contact number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

Dear Ms. Suvarna,


We are sorry to hear about it. We have made a note of your Service Reference number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

kotak atm whitefield, police are involved this type of theft also, nothings happened, here police are very lazy, banks dont hear anything/action, not agree to give video footage without police. nothings happen many complaints... sab sale chor chor hai..

ICICI Bank Pvt. Ltd. — Failure of ATM to vend money (Rs. 20000)

Dear Sir/Madam

I tried to withdraw Rs.20000/- from ICICI ATM in RPC layout, Vijayanagar, Bangalore on 21st January 2010 with my
ICICI Debit Card. Money has not been dispensed by the ATM but amount has
been debited from my ICICI A/C no[protected]. I made a complaint at ICICI customer care immeadiately(SR no [protected])..They are simply telling me that the request will be processed within 7 working days. They are not assuring me that the money will be credited.


Kindly help me to get my own money which been debited.

Regards,
Ranjani

Dear Ranjani,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Dear Mr. Parkiti,

We have made a note of your account details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

Dear Ms.Anita,

We have made a note of your Savings Account number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

Dear Ms.Shsheela,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank-Credit cards — Irresponsible behaviour of the bank credit cards team

Dear Sir,

I have closed the credit card from ICICI bank during the month jun 2008. And i recd teh card closure letter from the bank. However, after 1 and half year, theya re again calling that the card has not be closed and it si active.

Since then i have been getting the calls and mentally harassing me like anything.

Please releive from this harassment

Dear Bhavanarayana,

We apologise for the inconvenience caused.
Please write to us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 247636). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Dear Mohan,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3967374' in the subject line.

Regards,
ICICI Bank Customer Service Team

I had availed a personal loan for rupees 50, 000 (Fifty thousand Only) somewhere in 2007,
first when i approached for a loan the interest they told me was 14% & after two months i recevied the statement checked 36 monts & EMI 2706/-
i have calculated the EMI+months then i came to know interst rate 50.01%(fixed).when i consulted them regarding this, they replied me that it is automatically calculated by the computer.I was shoked and i called icici bank, they said u can't do anything now u have to pay the money or Pay 6 months then go for close.
Paid 10 EMI & loss the JOB went home town forming at village.
after 3years bank person called and said u have loan EMI pending u need to PAY, i explained the thing and he said no worry pay the all overdue & interst+ check bounse charges(84K).
i said i don't have that much moneyi am not working, i[censored] r not paying this money we will notice to laywer.after that i came to know they added my name in CIBIL report.
This is How ICICI bank is cheating customers & making money.

now they are asking me to pay amount 2L.

what is the way to remove the name from CIBIL? if paying only pricipal amount? interst? total?
since 2L is for me it's hugh money, for me it will take another 2 years close.

i have contacted so many time to icic bank for closing this loan no one not given good resonse & i have the document when we contacted & who are all(those are not working now)
every 2 months peoples are calling to saying the same thing.

Dear Sir/Madam,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team