| Address: Vadodara, Gujarat |
This has reference to following "LIFELINK PENSION" schemes of ICICI-Pru in our names:
1) Policy No. 00375162 in the name of Sudheer S. Mehta, Unique Identification No. 105N003V01
2) Policy No. 00372781 in the name of Mrs. Rashmi S. Mehta, Unique Identification No. 105N003V01
We are in receipt of ICICI-Pru letter dated February 13th, 2013 informing us flg.:
i) ICICI-Pru informed us that our Lifelink Pension had attained maturity on March 27th, 2008.
ii) that we need to let ICICI-Pru know our decision on the Annuity option, before the maturity of your policy.
iii) Till then our Annuity payouts cannot start, and our maturity amount will continue to remain invested with ICICI PRU.
At the outset,I am surprised to read ICICI-Pru comments as:-
* I was always under the impression that the policy continues to grow based on market rates - in the absence of any advise from ICICI-Pru.
* ICICI Pru should have clearly informed that this was not the case, therefore, ICICI has been less than fair & transperent and fleecing customers, which need to be reported.
ICICI-Pru mentioned that policy has matured on March 27th, 2008, but have not paid anything to us till date. Therefore, either the policy value should increase based on market rates or ICICI must pay Bank FD interest for unpaid amounts till date of payment of the annuities.
Above is important - considering ICICI-Pru statement their letter dtd. Feb. 13th, 2013 : - " Till this time, your maturity amount will continue to remain invested with us". This is clear that ICICI Pru. has drawn advantage from my funds with ICICI Pru.
No action from ICICI-Pru excepting that we contact their branch and they do not know anything in this regard. Need help solving this issue.
Thanking you;
SUDHEER S MEHTA & Mrs. Rashmi S. Mehta
Mob. [protected]
Aug 13, 2020
Complaint marked as Resolved
We have made a note of your account number. Our official will get back to you soon to assist you.
Regards,
ICICI Bank Customer Service Team.