ICICI Bank Complaints & Reviews

ICICI Customer Service — Customer harassment!

Dear Sir,

Now i am living in Saudi Arabia. I have to check my NRI a/c active or not?

I opened NRI A/C from kasaragod branch, Kerala.

Immediate reply will be highly appricated

Thanks

I am not there for your credit card personnel and am their for loan personel in the same address and am here with confirming my presence with the needed notice from icici with regard to your offers pre approved crab forget this name and numbers forever .This may be considered as my reply to the notice given dt:7.12.2007 received today i.e.. 22.12.2007
I received this notice which is out of context in time space and orientation and observation as the verification of my bank statement discloses of my bank statement discloses payment for december occured on 6.12 .2007 oct 11.10.2007 November I held the amount for the purpose of proof to the credit card personnel nothing more I received the notice and there is money in my account you utilize the same for what ever .And let me clarify I pay my Mobile Bils[protected] ,[protected] And the house rental electricity every thing in time also in advance never pay income tax coz i feel no need the saviong account is my pocket money account check bankstatement .bye
Forward this too ICICI BANK LTD.
5-9-2 JVL TOWERS hyd 50004
Ref LPHYDOOOO9272070
p.v.krishna as the notice is from local office
I understand that the local Hyderabad Executives are able to block communication LET ME TRY HIGHER UPS i INFORMED UR EXECUTIVE TO COLLECT FROM MY ACCOUNT EVEN BEFORE THE NOTICE RECEIVED I.E AND WONDERING HOW THEY WATCH FUN WITH FUNDS FOR CONSUMPTION i REQUEST THEM TO TAKE AMOUNT FOR JAN AND FEB ALSO WITH INTEREST BYE

ICICI Bank Home Loan — ICICI Bank Home Loan

Hi,

ICICI Bank has not reduced the home loan rates for existing customers, while almost all other banks has done the same. I request RBI to take stringent action against them. For the home loaan which I have taken from ICICI in 2004, they are currently charging the interest at 12%! They are in a hurry always to increase the interest rates, but when it comes to decreasing the rates, they are very slow. In my opinion, they cheat customers who are mainly from middle class like me.

This Big Organisation like ICICI Bank has taken commom man for granted.As there are so many bylaw, for us to take action alone becomes very difficult, so i personaly think that a organisation should be formed & togethher we should fight against such organisation.

ICICI Home Loan — MORTGAGE LOAN

Respected Sir/Madam,
I Mrs Neeta. Bipin. Shah & My Husband Mr Bipin .Lalubhai .Shah had applied for a Morgaged loan of Rs 8, 00, 000/- against our flat in Sector-17, from ICICI Bank.After providing all the necessary documents they had asked for, the loan was sanctioned & the sanctioned letter was also signed by us & blank cheques were taken we were told that the loan amount cheque is ready & only the authorised person whose signature was to be taken was on leave because of new year & we will get the cheque in 3 - 4 days, in the mean while they had deposited a cheque of around 13, 000/- in our account which was cleared & when inquired they told us that as all the procedure was done so we had to take the procession fees.After 5 days as there was no response from them regarding the cheque we went to ask about it .Only to know that we can't get the cheque as the flat was not transfered in our name in CIDCO'S RECORD.It was really shocking news for us as
when the loan was already sanctioned from were this point was raised, how did they sanctioned it before, at that time they didn't knew that document was not there & if cidco's
N O C was required how did they passed the loan & took signature from us on the sanctioned letter.
And now after all this they are not ready to give us back our own original documents which are in their pocession & the other blank cheque's which they had taken from us.
How can such a big organisation do such a cheap deal ?
Because of all these mental stress & my husband got stroke & was hospitalised twice, i myself is a patient of blood cancer.

Kapil — complain regarding loan

Hi
this is reagarding yuor loan of Rs. 88000/- which was sanctioned in my name. I recieved that i had a pre sanctioned loan of rs 88000/- which i can avail of I told the advisor to explain all the interest procedure and i was told that the company advisor would come and if i liked the terms and conditions i can avail the loan and then i recive amessage on my phone that the loan dd will reach to me in the next 7 wrking days and i also recieved the dd but the terms and conditions were not acceptable to me i tried calling the customer care no but that no is alwas engaged that no preson has time to stay on line all the time and now i recieved the message on my ph for the outstanding of Rs 2780/- for the emi which i am not ready to pay as i am not interested in this loan and want to return this dd as it is to your bank so please advice were to return the ch.
regards
Kapil Wadhwa

Home Loan — Staff not available

Res/sir
I have already request you to arrange the staff in the branch (6757) at Gadchandur dist chandrapur because there are no any one to do yhe process of Home Loan I am waiting snice last 7th July-08 and my date of registry of Home is on 15 August, I have done the agreement to get the registry from owner after asking the Loan officer but the manager is not taking seriously this matter, he saying I can not do anything thats why I am requesting to you please do the needfull.

thanking you
Regard
Arvind U choudhary
[protected]

ICICI Bank Home Loan — Incrasesed the tenure but never informed and my interest rate is higher than other client

I have taken Home loan from ICICI bank in April 07 which was with the interest of 10.5% and but suddenly in May 07 the bank charged me rate of 11.5% and in Jul08 bank again increased the interest upto 12.25% and again 13% in Aug08.I am paying the emi regularly .I am surprised the other banks are offering 11% and why ICICI bank is offering such a high rate.Another thing they never informed the client unless you call them.Even they send the letter mostly after month about the hike.Even some rates they cherged have not informed till date.I have the worst experience about ICICI bank.Another thing is that my friend is getting 11.5 % rate for home loan from ICICI bank.Why RBI is not giving a cap on it?I reallly want to fight for the matter as so many customers are also facing the same problem.

ICICI Bank — REG. HOME LOAN

Sir/ Madam,

I have taken home loan from ICICI bank three years back. According to the interest rate hike several banks MNC & public sector are increased their interest rate. At the same time ICICI bank increased their interest rate @13% which is too high compare than other banks. Pl. look into the matter

Sundaresh

ICICI Home Loan — About valuation certificate of my property

Dear sir,
I am a existing costomer of ICICI home laon, I availed a home laon in Nov, 2005 from ICICI bank. Before sanction or disbursal of laon ICICI bank have done valuation of my property through his legal consultant and i paid Rs 2500 to ICICI bank for that Valuation. From Nov, 2005 to till date bank dont send me the valuation papers of my propery as well as a xerox copy of ragistry.
Let me know what kind of action i can take against ICICI bank through consumer forum.
I also want your legal experties that issuue.
Looking forward your kind response as earliest.

Thanks and Regards
Vipin Tyagi
[protected]

ICICI Bank Home Loan — regarding the rate of interest charged on your Home Loan Account LBMUM00001282185.

I have complained earlier and spoken to their people many times and this is what they tell me now. They says they will bring down the interest rate to 11 % only if I pay them 0.5 % of the outstanding principal and 12.36% service tax. I asked why are they charging us extra while other banks are not doing that. Also when it has been known in the media that ICICI has reduces rates to 11%. Why are we being charged extra. I have copied and pasted their reply for you to see

Dear Mr. Masih,

We refer to your complaint to ICICI Bank regarding the rate of interest charged on your Home Loan Account LBMUM[protected].

Interest rates are decided depending on cost of funds of the bank. ICICI Bank has strong fundamentals, a net worth of over Rs. 47, 000 crore and a capital adequacy ratio of 14.01%, against the regulatory requirement of 9.0%. It would be our endeavor to pass on the benefits of rate to our customers based on the cost of funds of the Bank.

We would like to state that these are contracted rates at time of lending. Any change in the ROI would have an impact on cost of funds from the bank. Hence the same is being charged.

We trust you meet our inability to waive the conversion charges with understanding and acceptance.

Looking forward for your co-operation.

Sincerely,

Dear Mr. Masih,

We refer to your complaint to ICICI Bank regarding the rate of interest charged on your Home Loan Account LBMUM[protected].

Interest rates are decided depending on cost of funds of the bank. ICICI Bank has strong fundamentals, a net worth of over Rs. 47, 000 crore and a capital adequacy ratio of 14.01%, against the regulatory requirement of 9.0%. It would be our endeavor to pass on the benefits of rate to our customers based on the cost of funds of the Bank.

We would like to state that these are contracted rates at time of lending. Any change in the ROI would have an impact on cost of funds from the bank. Hence the same is being charged.

We trust you meet our inability to waive the conversion charges with understanding and acceptance.

Looking forward for your co-operation.

Sincerely,

U.V.Rajesh
Office of Head Service Quality
Office of Head Service Quality

also Whenever I call the Customer care they tell me systems are down. When I ask for a callback they say I need to callback and then again the same reason. pathetic behaviour. No responsibility

I have taken Home loan from ICICI bank in April 03 which was with the interest of 9.75% for 20 yrs and but bank is increase the rate of interest & tenure without intimating the client & right now they are charging interest rate 16.50 % . This bank is cheating the all old customer, without informing the rate of interest & tenure increase & and demanding more amount of EMI amount.

If this type of cheating done by ICICI Bank, then how to trust the private Bank. Also note that we are demanding statement of a/c from last 1 month, but they do not send ????

Pls. suggest & take the necessary action

Thanks & Best Regards
Ashok Sonar

ICICI Bank — Information about my home loan account

Sir,
I am the existing customer of ICICI bank home loan, and i am govt. servant.
I had took housing laon of Rs 1264000/- from ICICI Bank and paying monthly premium in time.
To save income tax, my office request me to provide details of premium paying to ICICI Bank.
So I had requesting 4 to 5 time to ICICI to give details of my principal amount and interest amount of
home loan from April 2008 to January 2009.
Complaint No SR 90009557 dt 18.12.2008
SR 90925385 dt 27.12.2008
SR 91899469 dt 5.1.2009
SR 92227491 dt 7.1.2009
but till date no positive reply from ICICI Bank

Sir,
I am the existing customer of ICICI bank home loan, and i am govt. servant had took housing laon of Rs 101000/- from ICICI Bank and paying monthly premium in time request me to provide details of my documents my reference loan account no is LBDEL[protected] pls... inform me on my ph. no. [protected]

I had taken a Home Loan five years back and I took the floating rate, which at that time was 7.75%.

While the bank has kept on increasing the interest rate from time to time, they did not offer the same facility when the rates came down. Yes, the rate was brought down to some extent, but not to the level being offered for new loans. I was made to understand that new rates were applicable to new customers. WHAT SORT OF A JUSTIFICATION IS THIS? If the interest rate is floating the benefit of the decrease MUST be offered to me. CAN SOMEONE EXPLAIN WHAT 'FLOATING INTEREST RATE MEANS? That is if my understanding is incorrect.

This arbitrary decision on the part of the bank is unacceptable.

Can someone suggest what should be done in this case?

Thanks

Write to RBI on the following address...

Mumbai Smt. Surekha Marandi
C/o Reserve Bank of India
Garment House,
Ground Floor,
Dr. Annie Besant Road,
Worli, Mumbai-400 018
Tel.No.[protected]/[protected]
Fax No.[protected]
email: [protected]@rbi.org.in
Maharashtra and Goa

ICICI Bank Home Loan — INterest Rate

Not just ICICI bank but also all the other banks charge different rate of interest to new customer and existing customer. Is it a correct practice? Is it allowed legally?

f you are paying since long time pls check the balance tenure, that wont be less than the original tenure which you availed mince you lost all the money which you paid to the bank as EMI and now your tenure also increased and the loan outstanding also the same. In such case you have to shift your loan to the another bank. You may call at [protected] I can help you to save your money.

- Rajesh

ICICI Bank Home Loan — Financial embezzlement by ICICI Bank

Sub: Financial embezzlement by ICICI Bank

Dear Sir,

I take this opportunity to put it in writing that ICICI Bank has been harassing me from the past 18 months, for reasons best know to them.
I had taken a home Loan vide Ac No LBGUR [protected] for a sum of Rs 1.40 Crores.The same was approved in the month of Feb 2008.Due to some reasons the deal between the parties was held up towards which I had given a letter stating that due to the delay in settling the deal my loan be deferred for some time.
Subsequently a letter stating that the deal was through and that the payment be released Mid April 2008.The same was received and acknowledged by the ICICI relation Manager Ms Arshi of Sec 14 Branch, Gurgaon. Copy of which is available with me.

I was given the cheques for the loan amount on 8 Apr 2008.And was made to understand that my EMI would fall due on 10 May 08 and prior to that would be required to pay Pre EMI interest and the same was also paid Which can be ascertained from my account. I had thereafter been paying my EMI`s very regularly, but to my surprise some time in May -June 08, I was informed by ICICI bank collecting agents that my EMI for the month of April 2008 is pending. This was a rude shock to me because I had got the loan disbursed in April 2008 and which as per all banking regulations would mean that the first EMI would be the subsequent month.

Thereafter I have made numerous telephonic calls and visited the Gurgaon Branch Home Loan division at least on 8-9 occasions and explaining the same to them but, till date I have not received a suitable answer, and every time an excuse that they would check the error and correct it and revert back to me .A poor state of affairs because no body ever responded back. Besides the above I have been harassed every 2nd day by the ICICI collecting agents with unnecessary threatening calls.

Unfortunately a customer is at the mercy of so called Call centre executives who can never give a reasonable response and personal visits to the bank prove unfruitful once again either the person dealing is unable to give an amicable reply or the simple excuse is our SYSTEMS ARE DOWN.

In view of the above I am now compelled to put it in writing with a copy to the Consumers Forum for a suitable correction.
From the conversations with the Bank staff I have learnt that the bank with connivance with some employees had done some kind of Outstanding Fund transfer on the date of approval of my loan without any intimation to me, whereas I had mentioned it in writing that the loan be disbursed only after my deal has been finalized with the client ,towards which I was handed over the cheques on 08 Apr 08 and was told the balance of the loan disbursement amount would be adjusted against the Sellers outstanding Loan account which to the benefit of the bank was also availed from the same Bank.

Seeing all this it is very clear that how banks can manipulate and penalizes innocent customers of their hard earned money.

Notwithstanding the above I have given standing instructions for deduction of my EMI from my saving account , with ICICI Bank. Lately I realized that besides my monthly EMI the bank has been removing my savings fund at random towards the so called Out standing EMI. Unfortunately this month when I had deposited fund towards Nov 2009 EMI on the 7 Nov 09,ICICI bank a day prior to the Due date of EMI removed Rs 1.5 lakhs and on the due date sent me an SMS saying my Nov EMI has bounced due insufficient funds and also charged me return Charges.

It is my humble request that this matter be given some priority and the ambiguity of out standing EMI be resolved at an early date and all the money which has unnecessarily been debited to my account be credited.

V Malhotra
[protected]

ICICI Bank Home Loan — not proper communicating , com is not setteling our accounnt

We have taken a home loan. We have deposited pre emi payment which has not been credit to our a/c. Com is crediting our a/c and charging interest on the whole amount which is wrong. Com. should credit our a/c and charge interest on balance amount.

Dear Atmaram,

We're sorry to hear about your experience.

Please write to us with your contact details and loan account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

sir, my home loan is runing my complain is not riceved istetment please send mail. a/c no. LBABD[protected].

ICICI Bank Home Loan — Cheating By ICICI Bank on Home Loan account no.LBDEL00000820118

I am disgusted talking to many oficials of ICICI Bank and getting stereo typed replies from the so called relationship managers appointed by ICICI. They don't even understand and listen to the problem but just have to complete a call or complaint at Hand.

I took a home loan from ICICI Bank about four years ago and ever since then no bouncing for 4 years despite the EMI amount and also the number of EMI's (Tenure) going drastically up due tochange in the interest rates. But now when I looked at my statements ICICI Bank has for the last 4-5 months started charging Rs.39200/- as interest on an EMI of Rs.40100/- This is probably done because I had asked for the balance closure value abot 6 months back saying that I am going to SBI Bank.

How can this be done I don't understand by any calculations? In summary I have taken a loan of 39 Lacs and so far paid about 25 Lacs. Balance as per ICICI is still 36 Lacs principle amount and for the last 5 installement the reduction in princliple is just about Rs.900/- only?????X.. I have written to the senior management of ICICI Bank also but no response and rather they have started doing this malpractice...Can you please check this & revert.

Now that I have already paid the full money, this complaint is to get to the root of the issue so that other people are not cheated in the similar way with the unilateral behaviour of ICICI.

ICICI has charged me with full panalty & for closure charges & i have paid them with heavy heart & pain......

icici bank, loan — paper

i am bhuvnesh goyal my problem is related to my home loan,
i have cleared my loan from icici bank 6/2/10 KOTA BRANCH
my loan a/c no. LBKOT[protected]
but bank not give me my document yet
(my two asstes paper in the bank s-40,s-41 but in the kota branch only one assets paper s-41)
so i request to you mam pls relase my paper immeditely. THANKS
mob no. [protected]

Dear Bhuvnesh,

We regret the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI Home Loan — ICICI Home Loan

ICICI keeps on increasing loan tenure and my loan which started with 180 months now stands for 280 months and that too without informing me. Now I am paying for longer tenure on higher interest rates now. I have lost faith with ICICI. Now when I contacted ICICI home loan persons in sector 9 branch to lower my tenure and increase prinicipal payout, they say that I need to deposit some money around 13K and also need to open one saving account along with one RD of 2K per month. What this has to do with loan account, I don't understand. ICICI is cheating us and will loose customer base soon. Till now, I have suggested two of my friends to not take home loan from ICICI and go for SBI. I will stay on my advice for more of my friends.

i have availed home loan vide no.LBTNJ[protected]and paying my EMI with out fail, however, this month i e may 2011 i have due Rs.8677/- i do not know why it happened kindly clearifyto me my Emil ID is [protected]@gmail.com

my HL Account: LBMUM[protected]

No response within 24 hours, please help.

Dear Sir,

We are sorry for the inconvenience caused to you. We have made a note of your home loan account number. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

Dear ICICI Bank Customer Service Team,

The issue is still not resolved by the ICICI Team, it has been 45 days the complaint has been discussed again and again. They are demanding the Society Share Certificate from me for reversal of charges, which i had said earlier during submitting documents its not available with the society, also in the Legal Report for my property, it's mentioned Society Share Certificate if available. Now since its not available with the society i am being demanded to produce the same.

Please see the last mail co-ordination from your team end.


Dear Mr. Bhatt,

We refer to our earlier e-mail of June 5, 2013 regarding your Home Loan Account Number LBMUM[protected].

On receipt of your complaint, we have discussed your request with our seniors and examined every aspect of the issue and would like to reiterate as under:

We request you to submit the Society Share Certificate which is an important document and should have been submitted by you at the time of loan disbursement, enabling us to process your request for the refund of the interest charged for 5 days amounting to Rs. 2, 200.00 approximately as a service gesture.

Further, the details of the documents received and available with the bank against the above home loan account is mentioned below for your reference:


Document Details


Document Date


Document No

Agreement for sale


04/03/2013


1969

Original Share Certificate


-


181

NOC from Society


-


28/03/2013

ORG prior Agreement for Sale


26/05/1979


-

Registration Receipt


04/03/2013


2196

Own Contribution Receipt part of agreement


-


-

Index II Org No


04/03/2013


1969

We affirm that ICICI Bank at all times acts with diligence, in good faith and in no manner prejudicial to the interests of its customers.

Sincerely,

Divya P
Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act done with the endorsement of ICICI Bank."
From: Care ([protected]@icicibank.com)
Date: Wednesday, June 05, 2013 10:34 AM
To: chirag bhatt ([protected]@yahoo.com)
Subject: RE:'ICICICARE=[protected]' ICICI Bank


Dear Mr. Bhatt,

We refer to your appended e-mail of June 3, 2013 addressed addressed to ICICI Bank regarding your Home Loan Account Number LBMUM[protected].

We are examining your concern and will need a few days to revert. Please be assured that your concern is being attended to on priority and we will revert to you with the details on or before June 11, 2013.

We request your co operation in the interim.

Sincerely,

Divya P
Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act done with the endorsement of ICICI Bank."



-----Original Message-----
From: chirag bhatt ([protected]@yahoo.com)
Date: Monday, June 03, 2013 06:52 AM
To: ICICIBankCare ([protected]@icicibank.com)
Subject: Re: ICICI Bank

Dear Divya,

During our telephonic conversation with Kapil, kapil had confirmed over phone with society secretary that Society Registration Certificate is not in the society records.

I had also personally now inquired with Society and they have confirmed Society Registration Certificate is not available in there records.

Also you can check with my property legal document, Society Registration Certificate is mentioned as if available then produce it, now since it is not available and kapil had confirmed with the society authority, then why i am being demanded to produce the same.

If this issue is the final conclusion from your side that the refund will be done on the condition that Society Registration Certifcate is submitted by me then only, then please escalate my mail further to Ms. Aditi Ganguli Nodal Office as now it nearly one month time and no final conclusion to the issue has come.

In my previous mail, i had return for the below but no reply from your side.

Also till date i have not received the acknowledgement of Society N.O.C. issued in the name of ICICI Bank, which jayesh has agreed over telephonic conversation that Society N.O.C. is received by him on 24th March 2013, my society had demanded a acknowledgement from ICICI Bank but jayesh has denied of such acknowledgement cannot be given by ICICI Bank.

Thanks & Regards,

Chirag Bhatt
[protected]

No response within 48 hours.

No Response to this from last 9 days.

Form 16 (2014-2015)

Dear Team, My name is Lalit Kumar and i am ex employee of ICICI Bank. I just require my Form[protected]. Kindly send me as soon as possible. Thanks & Regards Lalit Kumar Emp Id - 248965 lalitkumar.[protected]@gmail.com

ICICI Bank — Courier Not Received Bill no.2626380816

Dear Sir/Madam,

I have requested for one courier from the ICICI Bank which has been sent on[protected].Airway bill no. is [protected].
But till date i have not received it. So kidly look into the Matter.

Thanks & Regards,

Ganesh Ghevde.

ICICI Bank — Bill

ICICI Credit Card No.xxxx xxxx xxxx 0012

I intimate bank to disconnect my service of auto payment og electricity bill to Torrent Power ltd, ahmedabad beacause i sold my house before three years but they ignore my massage and now they send bill for this I send them email regarding this matter but they ignore me & continue sly send me bill for this payment. I will never pay for this stupidity. i hope this matter will resolve as soon as possible.

Dear Mohammedhanif,

We apologise for the inconvenience caused.

Please write to us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 213300). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Dear Mr. Patil,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

Hi,
No one called me. Though this is the last date of the bill payment.
I called the representative who provided me the card, and she told me to pay the bill and she will mail me the card details.
This is insane to pay the bill without receiving the card. Please help me in this regard and please cancel the bill as the last date to pay is TODAY.

Sorry, the representative i mentioned called me to get the card and give the documents. No card is provided.

Dear Mr. Patil,

We understand that our official is in touch with you. We are looking into your complaint. We will revert on your e-mail ID.

Regards,
ICICI Bank Customer Service Team

I HAVE RECEIVED ICICI BANK NEW GOLD DEBIT CARD NO [protected] AND 4 DIGIT PIN, I HAVE TRIED TO ACTIVATE AT ATM BUT COULD NOT DO, PLEASE HELP ME TO ACTIVATE THE NEW CARD. MY ICICI BANK SAVINGS BANK ACCOUNT NO IS[protected]. REGARDS. MANORANJAN SARKAR, EMAIL ID :[protected]@gmail.com, mobile # [protected]

Dear Mr. Sarkar,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon. Regards, ICICI Bank Customer Service TeamDear Mr. Sarkar, We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

ICICI Bank — cut amount without information

hi
Sir
I have account on icici bank .my account type is salary account.The bank cut 840 rs from my account without any informatiom.When I visit the bank then they told me that your account is type of salary account but we change your account to normal account because your salary will not deposit to your account.Accully my question is that how any body able to change my account type without my permission and charging me some amount.I thing this process is very unethical

Please do some need full for this

Thanks and regards.
Prakash Kumar
[protected]
account :[protected]
Bank : ICICI

Dear Mr. Maheshwari,

We have made a note of your contact details. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

Dear Sir/Madam,

We have made a note of the credit card number. Our official will get back to your friend at the earliest.

Regards,
ICICI Bank Customer Service Team

Dear Mr. Verma,

ICICI Bank never asks personal account information or financial information from the customer's. Please do not reveal your PIN, CVV or passwords to anyone. Write to us at [protected]@icicibank.com with your contact details. Our official will get in touch with you. Kindly refer '4212996' in subject line.

Regards,
ICICI Bank Customer Service Team

credit cards — non delivery of credit card

i have been informed that my credit card has been approved and despatched on 30/07/2008. till date i have not received the card though received the pin.on enquiry i have been told by your ahmedabad office that the same was returned undelivered by blue dart due to my non availability on 31/07/2008 and 1/08/2008 at my office though i was very well present in the office . i am really surprised that at which address they have tried to locate me.moreover my mobile number is there on which they would have contacted me or left some message for me.further i received a call from your office a few days back for confirmation whether i have received card or not and i informed that pin is received but card is not received . theytold that i shall receive shortly.i am leaving for hyderabad tomorrow for treatment of my daughter and i am in genuine need of the card. had i known that even after one month i shall not get card, i would have applied for another bank's card. moreover i have been informed my ref no as well as my approval of the card on mobile so why i was not informed regarding non delivery of card on mobile.this seems to be a very poor class of service from your bank and blue daart.i do not require your card now but i would definitely like your proper reply against my complaint

girish karia
ref no[protected]

ICICI Credit Card — non delivery of credit card

Dear Sir.
Its seconnd time that i could not received my cradit card dispatched by icici bank through your courior service. my address is b-13 hindan vihar sect-49 Near kaser gardan (barolla) noida u.p. i also contact with your mahipal pur branch but response was not satisfactory. acoording to him i will get my card with in 2 working days but after onev weak iam still wating for card. as per icici consignment no. is [protected].

Hoping for prompt reply

With regards
c.p.tiwari

my credit card no.[protected]
i did not get my statement dated[protected], or i missed it
so please send one copy of statement from 21 st july to
9 th august 2008. thank u.

ICICI Credit cards — non delivery of credit card statement

I did not received my icici credit card statment till today.

Dear Mr. Kamal,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of the credit card, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Dear Mr. Prasad,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '4212998' in the subject line.

Regards,
ICICI Bank Customer Service Team

payment nor properly credited — not reaching of my monthly statements

in august month of this year, I remitted my payment through andhra bank cheque no.889034, for rs.5962. From last 3 months, Iam not receiving my monthly bills. After receiving a phone alert from your c.c. dept., I remitted the above payment. But this month I received a phone call from your side there is a due of rs.4123.As usually I was not received the bill.Then I remitted this payment also through lakshmi vilas bank cheque no.071489 for rs.4123. again I make a complaint of non receiving of monthly statement. But to-day morning 7 oclock one guy from Manikanta city net was throw one cover to my servant. I astonished about your type service. I observed that your bank people aare not credited my last month cheque for rs.5962 in my ac. Later I contacted the vijayawada c.c.dept.Mrs.Bhanu of c.c.executive was received and she observed that my last month payment was not credited and she said that within 2 or 3 days she will adjust this amount and penalties also. If your people are going do this type of things Iam enable to continue my credit card.

Credit Card — wrong bill

Sir, I had tried to withdraw a cash of Rs. 2000 from my icici bank credit card no. [protected] on 21st Dec. 2008 from icici bank ATM opposite to Thane(E) RAILWAY STN.. But the transaction was invalid & I did not got any cash from ATM. To my surprise I got your bill dated 21st Jan. 2009 for the above transaction which was actually not done. Accordingly I lodged complaint (no.SR[protected] to your customer care on 28th Jan.2009.Again I got bill dated 21st Feb 2009 to pay for the same. I have not received the SMS alert on 21st DEC.2008 also.Kindly do the needful to waive off all these charges so that I can start using your card.Thanks

Dear Sir,

We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

ICICI Bank — ***I CANT BELIEVE THIS***

I made my reliance mobile recharge on October 28th,2009 from my ICICI account for Rs 100.
The amount was debiterd from my account but the recharge was not successfull as i received a message from Reliance that the transaction cannot occur now and try again later.

i fired several complains both to RELIANCE as well as ICICI but both doing the same thign that contact the other one.
I am fed with this people and dont understand what to do for this.

Account Detail:[protected]
Mobile Number-[protected]

Home Loan — question

can somebody tale me what is difference between nationals bank home loan and HDFC bank home loan ? will it be havinng hidden charges and hidden load ...which they charge after taking the loan .....


Pls tale me .... i want to finished my loan as early as possible

Hi,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '4206603' in the subject line.

Regards,
ICICI Bank Customer Service Team

Credit Card Default — My Credit Rating Status

I have tried to apply for a credit card and it got rejected. Then I came to know my name has been listed in defaulters list. But I have settled all my existing card dues honestly.

My DOB is :[protected]

Can you please let me know if any bank has given complaint against me?
Thank you,
Ramesh

My CARD number is [protected] .

Dear Mr. Memon,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

Dear Mr. Gupta,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

close the icici bank account and open in nationalized bank.

Dear Sir/Madam,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4194863' in the subject line.

Regards,
ICICI Bank Customer Service Team

Credit Card — hide charges

Dear sir/mam

I manoj k. hold your ICICI CREDIT CARD (visa card) no. 4477 xxxx xxxx 5009. I don’t have any dispute regarding the transaction on my account. But I do complaint regarding your services offered.

They do miss selling to achieve their targets. I made a swap for my mobile, which they offered me for zero % charge & also easy conversion into EMI. But when I received my statement it was totally different seen (full of charges). When I made a complaint through customer care, they were helpless. Next month recovery boy visited to me & asked me to pay initially 5000/- then only your charges will be reverted back. After payment that boy didn’t return back & charges were still there.

Than I made decision to make one time payment rather then paying it into EMI. But the bank executive said fore closer is not allowed, & if it is there they will charge all interest rate in advance of the rest payment.

In the same month I had to swap again but I didn’t wish to have EMI, but in my statement again the amount was converted into EMI. I don’t know without making confirmation call how it was converted into EMI.

I made complaint regarding this but of no use. They didn’t revert me back, not even for money. Now from last 6 month I haven’t received any call for my credit card. Last week when I myself visited to the branch for the same, but one of your officer held me forced me to pay whole amount at once. When you all are least interested in customer’s complaint then why in collecting in money, and to with those customer who themselves visiting the branch for the same.

You didn’t made call for payment, you didn’t look after sending statement to customer, you didn’t look after complaint of customer. You give action against the customer who themselves visit the branch for making payment.

Now how can you demand for the money?

Now you don’t have my cell no. even I have shifted my house. Than also I want to make the payment, because I have used your money. But treatment given to me was wrong. I would like make one time payment (without any charges) & surrender my credit card.

I would like you to contact me through my e-mail ID ([protected]@yahoo.co.in) only, even if I am giving my cell no [protected].

Regards,
Manoj k

Dear Mr. Bohare,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4194827' in the subject line.

Regards,
ICICI Bank Customer Service Team

I have mailed you the contact details, but no reply ..

Still no reply... should i have to raise the case against the matter ?? i have all the documents related to it, and i m ready to put on court for it .

Dear Mr. Bohare,

We have received your e-mail. We will get in touch with you at the earliest.

Regards,
ICICI Bank Customer Service Team

Still no reply... should i have to raise the case against the matter ??

Also your Customer Care is worst and no answer till now .

Still waiting... may be 420 is good for your ICICI

Dear Mr. Singh,

We are sorry to hear about it. We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

corporate credit card — delay in getting card

I applied for axix bank corporate credit card but did not recieved yet. my mobile no is [protected]
plz. tell me by when i will get it
regards wasim

ICICI Bank Credit Card — Invalid charges levied again and again

I hold 3 credit cards with ICICI Bank and have been levied unreasonable interest charges, processing fees and servic tax for no fault of mine. I complained about these charges to their call centre executives and paid my credit card dues after deduccting these invalid charges. These charges were subsequently reversed in the following statement but fresh interest and sevice tax was levied as I did not pay the full amount due as per last statement. Is it to say that I should have paid these invalid charges in my previous statement and then they would reverse the same in the subsequent statement. What if I have no furhter transaction in the subsequent statement. Would they refund the amoutn of charges that are reversed in the subsequent statement. The whole approach of charging customers these excesses seems to be stupid and highly irrational and illegal to me. Someone must take strong action against the credit card division of ICICI Bank.

Dear Mr. Manish Bhatia,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service - Credit Card'. Request you to provide the relevant details of the cards, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Credit Card — Delay

Dear sir,

I have applied for a an Add on card to my son, now its more then a month why is it so delay. please confirm my mail or by sms both communication id plus mobile no is available with you.

When all other communication reaches to my address then why only credit card is not reaching

my card no is-[protected]

sagar

Dear Sir/Madam,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4189626' in the subject line.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Credit Card — Documents Not Recd

Dear Sir/Mam,

I have not recd the document, I placed a request for my Internet Banking Password on 11-06-09, today as on 22-06-09 in ten days I have not recd the document whereas I have to make a purchase online and I waiting for it. Either you give the product so we can use it or else dont provide the services if you cannot complete it. I have complaint also about the monthly statement not recd for past 4 months but no action has been taken on it. I had been communicated that the request had been forwarded to the concerns department. I just want to know who is the concern department so I can directly approach to them.

For reference you can check my details of payments made on time always but this time I was not able to because of the statement not recd.

Look into the matter and reply back soon with the positve reply,

Thanks and Regards,

Jeetender Reehal
[protected]

Dear Mr. Pursani,

We regret the inconvenience caused to you. We have made a note of your e-mail ID. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

Dear Mr. Shenoy,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

Dear Mr. Kumar,

We are sorry to hear about your experience. We have made a note of your MID number. Our official will get back to you to assist you.

Regards,
ICICI Bank Customer Service Team.

My tid. 34299315. 26.april 23 ko card se 210000 ka swipe keya jo payment abhi tak acount me credit nahi hua hai.camplain karne par a log sahi jawab nahi de raha hai..is payment ka hamne 18% GST return file bhi kea hai.. phir bhi a log mere payment ko refund nahi kar rahe hai ab mujhe cansumer cort me Camplain karna hoga..