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ICICI Bank Complaints & Reviews

3.2
Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 982

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K
kaushiksatose
from New Delhi, Delhi
Jun 17, 2013
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Address: Mumbai City, Maharashtra

Respected Sir/Madam
My account in ICICI Bank having Acc No.[protected] was having minimum quarterly balance norms .But in month of october i was charged for minimum monthly balance even though my average quarterly minimum balance was more than Rs.10000/-.I was not informed for change of status from MINIMUM QUARTERLY BALANCE TO MINIMUM MONTHLY BALANCE.Please look into this matter.

ICICI Bank — quarterly minimum balance

My brother holds an account with ICICI for which they increased the minimum quartely balance from 5000 to 10000 without intimating us and deducted 843 Rs as penalty. When contacted they say that they told us well in advance at the time of sending bank statements.

ICICI Bank — Average Quarterly Balance

Dear All

Those who are having Quantam Optima facility provided by ICICI Bank, check this month statement. Bank had debited AQB fee of Rs 827 to those accounts, without considering the Quantan Optima Balance.

When I complained, they refunded the amount to me.
Dear Kaushik,

We have made a note of your Account number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.
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    V
    VIJAY DIALANI
    from Mumbai, Maharashtra
    Jun 17, 2013
    Resolved
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    Address: Maharashtra

    AS I HAVE SETTLED THE AMOUNT PAYABLE THROUGH THEIR LETTER AND DULY PAID A COUPLE OF INSTALLMENTS BUT THE BANK IS AGAIN ASKING FOR THE FULL AMOUNT THROUGH THEIR COLLECTING AGENTS WHO COME TO THE HOUSE AND SHOUT AND MISBEHAVE WITH MY WIFE.
    KINDLY HELP IN THIS AND OBLIGE
    THANKING YOU
    YOURS

    VIJAY DIALANI
    Aug 14, 2020
    Complaint marked as Resolved 

    via — misbehave by agent

    dearsir/madam,
    i booked a ticket for my grand son souravpacheriwala from delhi to guwahati, pnr no- [protected] from your travell agent via, MEDILINKS TELECOMUNICATION
    ADDRESS: 15/1, INDIRA VIKAS COLONY, OPP. SANT NIRANKARI SCHOOL, DELHI
    NEW DELHI:110009, INDIA
    [protected]@ AOL,[protected]
    THIS AGENT HAS CHARGED service charge RS :50 EXTRA OF ALL AMOUNT PRINTED AS ON TICKET, I WANT TO KNOW IS THIS RULE OR HE HAS CHARGED JUST LIKE THAT.

    ICICI — agent misbehave

    sir i have a policy of amt 6000 half yearly and i deposit two time but still my policy is due so till time no any responce by policy agent that what i do pls advise me about the condition of policy can i pay the due amt and can i recover my policy .what is the process of company to restart the policy.
    Dear Satveer,

    We're sorry to hear about your experience.

    Please write to us with your contact details and policy number at [protected]@icicibank.com (Subject line: UID 164261). We'll contact you and work to address your issue.

    Regards,
    ICICI Customer Service Team.
    Dear Mr.Dialani,

    We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4367776' in the subject line.

    Regards,
    ICICI Bank Customer Service Team
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      P
      priya.r.rathi
      Jun 16, 2013
      Resolved
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      Resolved

      Hi,

      I am travelling abroad and need to confirm a payee on my ICICI Bank account urgently.

      As my India phone is not working, I am unable to receive the URN and hence unable to confirm the payee.

      Can you please help me at the earliest.


      Thanks in advance.

      Regards,


      Priya Rathi
      Aug 14, 2020
      Complaint marked as Resolved 
      Dear Ms. Rathi,

      Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4365161' in the subject line.

      Regards,
      ICICI Bank Customer Service Team.
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        R
        Ravinder Mittal
        from Bengaluru, Karnataka
        Jun 15, 2013
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        Address: Hisar, Haryana

        dear sir/madam
        my employee code was 27400 during sep.2007 to june 2008. my pf a/c no is MH/KDL/94095/14784 now i want to withdraw my pf balance so please send me the signed form.
        thank you

        details
        emp code 27400
        designation sales executive
        location hisar
        dept rmag
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          F
          fasiu49
          Jun 14, 2013
          Resolved
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          Address: Chennai, Tamil Nadu

          Hi ICICI Bank Manager,

          I bought a property which is under loan with ICICI bank home loan LBCHE[protected]. I signed a sale deed for 20 Lakhs in 2008. I paid 10 Lakhs as advance to the seller remaining I was planning to go for Home Loan. The seller never paid the 10 Lakhs advance given by me to bank and not evens the emis as well

          After 6 months the bank officials came to auction the property and we agreed to pay emi’s splitting me and the seller till the seller pays the 10 lakhs to the bank. The seller has paid 6 lakhs to the bank in all these years, and we were splitting the emis and paying the emis to the bank.
          From the last two months the seller is absconding and we are unable to trace him. The home loan emis are also not paid since last two months.

          The loan has an outstanding principal amount of 13.5 Lakhs; Please let me know what I should do in this case if the seller never turns up.

          What actions will the bank take up in such issues? I have invested huge amount for this property, please guide me.

          Regards,
          Fasiur Rahaman C
          Aug 14, 2020
          Complaint marked as Resolved 

          Home Loan — NEVER TAKE A HOME LOAN FROM ICICI BANK LTD

          The Great Home Loan interest rates Trick
          ICICI Bank will always offer the lowest rate in the market for new customers and as such they gain the maximum market share since a lower interest rate easily attracts customers since its a life time investments for most and even a small difference in the interest rate makes a BIG difference.

          The interest rate is pegged to a PLR (Prime Lending Rate) so they usually offer a higher discount to the PLR to new customers and therefore resulting into offering a lower interest rate than the market.

          Once the customer has availed of the loan, thats when the real story unfolds. For a floating interest rate loan, the PLR only goes up and never goes down!!! At the slightest tightening of the CRR or SLR, the PLR is increased and as such your floating interest rates increase. Not much can be done by the customer since the PLR has gone up and discount %age from the PLR is constant or fixed as per the agreement.

          But whenever the interest rates in the market go down in the market due to the liquidity increase or other factors, the PLR remains constant but the discount rate for ONLY the new customers is increased as such bringing the effective rate of interest for them lower than what the older customers are paying!!!

          So many time you will find, as a old and loyal customer, you are paying almost 4% higher ROI than what a new customer is paying to teh same bank for the same loan.

          Also, since there are penalties involved with prepayment and also, reluctance of customers to change banks due to the large sums of money involved with home loans, the customer keep losing Large Amounts of money due to this cunning strategy of the Bank!!!

          NEVER TAKE A HOME LOAN FROM ICICI BANK LTD!!!
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            H
            haroonahmed
            from Bengaluru, Karnataka
            Jun 14, 2013
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            Address: Bangalore, Karnataka

            Hi my account number[protected] Haroon Ahmed Rahil 07/11/1985 is my DOB
            Without any notice how you people freeze my account, There is not Intimation for me its got freeze
            When i call customer care people asking me to go Bank and there is no proper response to provide better solution , Am completely unsatisfied with ICICI Bank.
            I have my EMI started newly from ICICI bank, Even i have Amount 1100.68rs.. Also my Debit card also blocked

            I request you people to release it, i have to do transaction from this account...

            Please check needful
            Thanks and Regards
            Haroon Ahmed Rahil
            plz contact me soon or call me given number
            Dear Mr. Rahil,

            We are sorry for the inconvenience caused to you. We have made a note of your Account number. Our official will get back to you.

            Regards,
            ICICI Bank Customer Service Team.
            pls do it soooooooooooooooooooooooooon
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              S
              shirishabhang
              from Mumbai, Maharashtra
              Jun 13, 2013
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              Address: Thane, Maharashtra

              My icici credit card has re dispatched on 11th June by blue dart courier. way bill no-[protected]. but courier service is not delivering the card because of wrong address. I have already remind you,and confirm my address 2 to 3 times before, And icici bank customer care has confirmed my new address 3rd times.But still it has been dispatched on wrong address ( There is only mistake in writing building name in address ) .


              shirish abhang
              [protected]
              [protected]
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                K
                Khan Asif Yousuf
                from Delhi, Delhi
                Jun 13, 2013
                Resolved
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                Address: Beed, Maharashtra

                To, ICICI Bank Limited,
                ICICI Bank Towers, Bandra Kurla Complex,
                Mumbai-400051.
                Sub;- Redemption of ICICI TAX SAVING BOND-022001-TSB- two (Redemption Dt. 23.5.2005) & of ICICI TAX SAVING BOND-122001-TSB- two (Redemption Dt. 22.7.2002)

                Dear Sir,
                KHAN ASIF YOUSUF I am working in Maharashtra State Generation company at Thermal Power Station , Parli-V dist: Beed (M S ) as a Assistant Engineer. I have purchased ICICI tax saving bond-122001-TSB- two ,Bond holder No- [protected] , Certificate No-89892,Name of Certificate holder-KHAN ASIF S/o YOUSUF, Distinctive Nos-204203,204204,204205,204206 Issue price per bond -Rs 5000 X 4 Nos, Face Value Per Bond - 6660 /- Rs, Toatal 4 Nos bond, Purchase Date or Date of allotment : 23.01.2002, Redemption Date : 23.5.2005.
                Also, I have purchased ICICI tax saving bond-022001-TSB- two ,Bond holder No- [protected] , Certificate No - 317977, Name of Certificate holder-KHAN ASIF S/o YOUSUF, Distintive Nos-597721,597722,597723,597724 , Issue price per bond -Rs 5000 X 4 Nos,Face Value Per Bond - 7000 /- Rs . Total four nos bond. , Purchase Date or Date of allotment: : 22.03.2001, Redemption Date : 22.7.2004
                You are requested to dispatch of the cheque towards the redemption of the above said TAX SAVING BOND- to his address at the earliest.

                Thanks,
                KHAN ASIF YOUSUF,
                e-mail ID- [protected]@gmail.com
                Mob.No [protected] & [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Sir,

                We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

                Regards,
                ICICI Bank Customer Service Team.
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                  C
                  chviplav
                  from Pune, Maharashtra
                  Jun 12, 2013
                  Resolved
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                  to ICICI

                  This is an old credit card account which i was using from the past 6 years. I was very regular with the payments for many years and also paid 94000/- and cleared my dues in Nov 2009 . But due to my father sickness , I was unable to pay the amount since May 2010. Later i approached the ICICI bank multiple times for a request for settlement of account , but they did not responded to my requests.

                  Since a month , I was getting multiple harrassment calls from ICICI bank Chennai for the same credit card account , Daily i was getting 100 calls to my mobile and harassing me with foul and obusive language . Today ( June 12 , 2013 ) , they called my Accenture office ( Bangalore ) and was using profanity / foul / obusive language to the office receptionist. I got calls from these numbers [protected] , [protected] , [protected]
                  Even they harrassed my sick mother at hyderabad location ( she is having neuroligical problems ) at my residence location resulted in a nervous disorder attack.

                  I cannot tolerate this kind of harrassment and i dont understand how can they call my office and use obusive language . I request the ICICI bank officials to close this old Credit card account with an final settlement / amicable amount . I am ready for a final settlement . They can reach me on [protected]

                  ICICI Credit card division has breached and violated all RBI guidelines and using muscle power against my father and mother in Hyderabad office and calling my office location is completely violation of RBI guidelines.

                  I am ready for a final settlement . They can reach me on [protected]. Provided they speak in a respectable manner. IF that is not possible , then we can settle this matter in the court of law., This kind of behaviour ICICI bank collection department is not acceptable.


                  Thanks and regards
                  Viplav Chodavarapu
                  Hno 7-1-29/a/1/503
                  united annex apartments
                  hyderabad.
                  Aug 9, 2021
                  Complaint marked as Resolved 

                  ICICI - credit card — Not Reaching Settlement

                  Dear Sir / Madam,

                  Ref : Credit Card No.: [protected]

                  I would like to start with, I had this card which has expired sometime in 2008. I had hardly used around 35, 000.00 on the card. Then due to heavy travelling I was unable to pay the amount on time and late fee charges piled up on the card. Then the total due showed something like 74, 000.00. Then some person from Global Credit Services came to me and I requested for a settlement at 52, 000.00. I have given them appropriate cheques and the agent assured me that a settlement letter would be given to me after which the man disappeared. Then for some time this matter was left alone for the convenience of ICICI probably. Then I was again travelling to Delhi and one Mr. Muthu (probably a fake name) called me and said if I could arrange 3, 400.00 somehow it would be full and final. Since I had already gone through this kind of incident I took a receipt on white paper to safeguard my side. Then again after some time they started asking for payment. While I was in an important meeting one person calling himself Livingston (again fake) calls me and abuses me with mother and sister abuses and also called be a Bastar_d. Then some by the name of Jaikumar calls me and says if I could give 4, 250.00 which is a last payment he would give me a letter stating that it will be full and final and no one would call me again. After that all the contact numbers are either switched off or not-reachable. If I manage to get some one Mr. Jaikumar does not come on line and very arrogantly without explanation cut the call. Kindly help me in this matter.

                  ICICI Credit Card — Violetion of credit card criteria

                  Dear Sir/madam,
                  I got the ICICI credit card on 19th September 2008. Inside the kit I got the brochure and credit card.
                  There it has been strictly mentioned that the monthly EMI will be INR 1000.
                  But every month they have charged INR 2000 for EMI and calculated the tax and interest on that.
                  Besides that as I received the credit card on 19th September 2008.
                  That means the statement should be start from that day.
                  But they have started the statement from 4th September 2008 and I did not get that statement first time.
                  How its possible?
                  Another thing is that In the credit card they have never mentioned the credit card account no and also they did not mentioned it with the initial card statement.
                  But suddenly they are saying the card no is [protected].
                  It was also mentioned in the legal notice which I got.
                  later they have explained that credit card no was actually did not sent to me and has been merged with my original credit card as my credit card account no.
                  please look forward to this matter. My contact no is [protected]
                  Hi,

                  We are the customer service team from ICICI. We have made note of your complaint and will take necessary action soon.

                  Regards,
                  ICICI Bank Customer Service Team.
                  Dear Sir,

                  We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

                  Regards,
                  ICICI Bank Customer Service Team.
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                    V
                    vinusharao
                    from Delhi, Delhi
                    Jun 12, 2013
                    Resolved
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                    Address: Andhra Pradesh

                    I am having my salary account in ICICI bank . But few days back 84 Rs/-(28.09 Rs * 3) were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough.
                    I got to know this not legal from this costumercaomplaints forum.
                    Need justification
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      M
                      marteendurairaj
                      from Ponnagaram, Tamil Nadu
                      Jun 12, 2013
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                      Address: Madurai, Tamil Nadu
                      Website: www.icicibank.com

                      i am a teacher.i got housing lone no LBDD[protected].
                      in the year 2004. up to DEC 2012 i paid monthly lone dues.
                      that month i paid full amount,because i retired from my service.
                      they told with in 15 days we'll return original document,after 4 months i asked and pleased them
                      then they gave one letter my original document was missed at mumbai,
                      still did not give proper response.
                      now i am in critical position to sale this property,my son is at hospitality in serious condition.
                      noone not read to buy this.
                      yours
                      marteen
                      Dear Sir,

                      We are sorry for the inconvenience caused to you. We have made a note of your Housing loan number. Our official will get back to you.


                      Regards,
                      ICICI Bank Customer Service Team.
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                        S
                        satishdscl
                        from Chennai, Tamil Nadu
                        Jun 12, 2013
                        Resolved
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                        Resolved

                        one 16th june-2012 some one hacked my netbanking login and password and transferred the amount of Rs 16000 from my account to his own account when I received the msg I was shocked then I contacted the Manager ICICI branch Hardoi He did not give any suitable answer he only told that we will have enquiry till now I have not got my money back pl help me in this matter
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        ICICI Bank — internet banking password

                        my AWB Nom[protected] which was dispatched on 12/5/2008 & not recieved yet.
                        Kindly revert ASAP

                        ICICI BANK INTERNET BANKING — INTERNET BANKING PASSWORD

                        ICICI BANK HAS DESPATCHED MY INTERNET PASSWORD ID THRU ELBEE COURIER ON 16/6/08 BUT TILL TODAY 26/6/08 I HAVE NOT RECEIVED THE COURIER. MY DOCKET NO. IS[protected].

                        ICICI — INTERNET BANKING PASSWORD

                        ON[protected] I HAVE APPLIED FOR INTERNET BANKING I.D AND PASSWORD. STILL COURIER HAS DIDN'T REACH MY HOME.

                        ICICI Bank — Net banking password

                        I applied net banking password three times but i did get any respone from bank side.

                        i call to to telephone banking they are saying already i sent the password through post but i did n'tget any letter from Icici bank.

                        Could you please provide the Net banking password ASAP other wise I will stop my transactions in icici.

                        please revert on my query
                        Contact No : [protected]
                        My SB A/C No[protected] Salem, Tamil Nadu). i request you to send me net banking password to my address

                        B.Prabu
                        284/24 Varma Garden
                        Yercaud Main Road,
                        Gori Medu
                        Salem - 636 008.
                        Tamil Nadu
                        I applied net banking password three weeks before but i did get any respone from bank side.

                        i did n'tget any letter from Icici bank yet.

                        Could you please provide the Net banking password ASAP .
                        please revert on my query
                        acc no:[protected]
                        Contact No : [protected]
                        SIR,
                        WHY NOT DELEVERD MY COURIOR. COURIOR DOCKET NO[protected]. MY NAME IS SUMIT SARKAR. MY A/C IS MALDA BRANCH IN WEST BENGAL. MY ADDRESS- MAHESPUR BAGANPARA, P.O MOCKDAMPUR-732103, MALDA (W.B)

                        ICICI Bank — internet banking id

                        sir,
                        i have misplaced my document of internet baking id, , n m not been able to purchase or book tickets online as it always ask for my internet banking id. i m having visa debit card.
                        my account no is[protected]

                        ICICI BANK NET BANKING — Debited money from my account

                        Dear Sir,
                        My name is sujeet kumar tiwari residing at bangalore and i have an icici bank saving account and credit card. My credit card is linked with my saving account. On 10/08/09, amount Rs 1000 (500+500) is debited from my saving account and Rs. 500 debited from my credit card which is linked with my saving a/c through net banking. Both amount (Rs. 1500/-) is debited for prepaid mobile recharge bill (Mob. No.[protected] and i am calling to that mobile but phone is always coming busy. In my saving account on that time balance was only Rs. 1033/-. I contacted to the icici bank costomer care, icici bank nearest branch HSR layout, and mailed to icici bank costomer care but they are not taking any action.
                        Dear Mr. Kumar,

                        Kindly write to us at [protected]@icicibank.com with your account number, credit card number and contact details.

                        We will be glad to assist you.

                        Regards,

                        K Raghavender
                        Office of the Nodal Officer
                        ICICI Bank

                        ICICI Bank — Not getting my Internet banking Password

                        I have applied for the for the Internet banking password for my Internet banking password from Icici bank branch AJC BOSE ROAD branch, kolkata on 11th of april 2011.On 13 th april i got the msg from them it has been dispached and i will receive within 7 days.But that seven days have not came till now.My reference number is SR[protected]. When i asked the bank people they told to contact the Maruti courier and when i contacted the customer care of the bank they also told the same and they told that its my responsibility to collect the same from the courier service.The courier service was horrible.I am roaming here and there,kIndly help me out from this.My name is Biswarup Chatterjee.My number is [protected] .when can i expect my internet banking passwordfrom them ?
                        Hi,

                        We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

                        Regards,
                        ICICI Bank Customer Service Team.
                        I forgot my Transaction Password. please let me know how to get my password
                        Dear Sir,

                        We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4355787' in the subject line.

                        Regards,
                        ICICI Bank Customer Service Team
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                          B
                          baiju14
                          from Ahmedabad, Gujarat
                          Jun 12, 2013
                          Resolved
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                          Resolved

                          Address: Vadodara, Gujarat

                          I Bhavesh Vora, Resident of Baroda city, Gujarat. I purchased a Life Insurance policy with your company on my name, bearing Policy no : 17641386. Premium of this policy was Rs. 3 Lacs/ annum and policy name was Wealth Builder. I purchased this policy from one of my colleague’s reference from Mr. Nirav shah, working as Branch Manager , Icici Securuties – Memnagar Branch, Ahmedabad.

                          Because I came across certain Financial Liability unexpectedly, I went to the Icici Prudential branch to cancel/free look this policy on 25th of April, 2013. But they did not accept it, saying it’s 4:30 pm so come tomorrow morning. When I reached to the office very next day on 26th April at 10:30 am, this time they refused to accept the cancellation application saying your Free look period is over and we can’t do anything about it.
                          I was shocked to hear that the free look period is over but as per me the last date has to be 27th as I have received the policy on 12th of April and hence considering 15days free look time the last day has to be 27th. I informed them the same so they checked their system & said that the policy was delivered to me on 10th of april. I requested them to pls let me know the name of person who has received the policy. They said it was acknowledge by some Pravin bhai and there is no one of this name in our family. I am shocked and surprised how such important document was handed over to some unknown person who can misused such important document in a big way.

                          Considering above reason, I fail to understand that where am I at the fault when I made it on 25th or even
                          If on 26th , which was the 14th day itself as per policy received by me on 12th of April. Still they made me write a request letter of Extended Free Look for Refund of my money and ask me to wait for 4 working days to get the procedure done.

                          Now, ever since I have given that request letter, till date, I haven’t got any reply from company. Though I tried to know the status today morning and I called up at call centre and also called Mr. Prashant Solanki whom I met at the Ipru office on 26th April, to understand the status, even they were clueless and asked to me contact front desk office.

                          I hope with this clarification, the picture should be very clear to you and It will be easy for you to understand my situation. My only request to you is that I should not suffer for unnecessary reason where in there is no fault of mine.

                          So, please look into this matter and give me the justice.

                          Regards

                          Bhavesh Vora
                          91 [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dear Mr. Vora,

                          We regret the inconvenience caused. We understand our representative has contacted you and acknowledged your concern. Please be assured that the concern highlighted by you is currently being reviewed and we shall keep you posted on the further development of the case.

                          Regards,
                          ICICI Prudential Life Insurance
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                            R
                            RATHEESHCK
                            from Mumbai, Maharashtra
                            Jun 12, 2013
                            Resolved
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                            Resolved

                            Address: Thiruvananthapuram, Kerala

                            My name is C Krishnann Nair a retrired Central Government Employee from VSSC. I have a service of almost 40 years.
                            I have taken a Vehicle loan from ICICI Bank. Loan Account No : LA TVM[protected].The monthly EMI for the loan amount is comming to my account first of every month.


                            Usually my pension amount will get credit to the bank account only before 05th of every month. If there is no sufficient balance in the account the cheque may got returned and i have to pay the bank cahrges.

                            I had requested the bank to change the Date of ECS. As per the reply from the bank there is no provision to change the date of the emi.
                            I have no other source of income other than the pension amount.

                            My humble request to the honorouble court to consider my request to change the date of ecs.

                            As a senior citizen kindly pass a favour decree to me.

                            My address is C.Krishann Nair,Gopika,Merry Land Studio road, Ind Estate PO Trivandrum, 695018,kerala.
                            Mobile No [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              H
                              handa63
                              from New Delhi, Delhi
                              Jun 10, 2013
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                              Address: Faridabad, Haryana

                              Dear sir i got a saving account in icici bank.I deposited some cash in the icici 21c faridabad branch on 20/5/2013 details as follows-:
                              Account Holder name: Meenu Handa(my wife)
                              A/C no.[protected]
                              now the discrepancy is that in the deposit slip notes denomination is (100*5=500 & 500*71=31500 grand total 32000) i made this mistake where it should be (100*5=500& 500*71=35500 grand total 36000) deposit recipt with me says (100*5=500 & 500*71=31500 grand total 32000) but when i check with with bank file there is cutting done on that file instead of 71 notes there is 63 notes of rs 500 and there is sign on that cutting which is not mine but in my copy there is no cutting done means someone has done cutting intentionally on 07/06/2013 i came to know about this and after visiting in the branch they denied that there is no fault of bank/cashier as they got full trust on him & on 08/06/2013 i visit that branch again to get certified copy of that deposit slip then they told me to write a letter for this which i did and they (bank manager) will do the internal inquiry on this and check with the legal procedure that they can give the photo copy with stamp of that slip to me or not.
                              Please guide me about this case what all my rights what action do i take or what is the legal procedure i can do
                              Dear Sir,

                              We are sorry for the inconvenience caused to you. We have made a note of your contact details and the branch details. Our official will get back to you.

                              Regards,
                              ICICI Bank Customer Service Team.
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                                M
                                Mohammad Asif Shaik
                                from Mumbai, Maharashtra
                                Jun 10, 2013
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                                Address: Bangalore, Karnataka

                                I have taken ICICI back account recently.....called up to customer care to resolution..........it was 57 min conversation and surprisingly i lost 57 rs.........WHAT THE HECK IS THAT?????????????????? this bank doesn't have a TOLL Free num?

                                ICICI Bank — No Information

                                Hi,

                                I am using my ICICI Platinum card since last year, but every time the reward points are getting transfered to I mint account.

                                and neither from ICICI Bank and nor from Imint points I am getting any notification about the points.

                                Now, I dont know whether all my gained points are lappsed or still available ...I believe it should be somewhere around 1000 + points.

                                There shd be somebody who keeps us updating from I mint side that these points we have in our imint card and it will get lappsed if we dont use within XXX period.

                                Rgds,
                                Rakhi
                                Dear Mr.Asif,

                                Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4348042' in the subject line.

                                Regards,
                                ICICI Bank Customer Service Team
                                Really Very pitty that for NRI customer they have Toll Free number. But for Local resident of India they don;t have toll free number. And even if you try to call on chargable number you will end up spending atleast 30-40 Rs to get the resolution if at all it is provided in one call.
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                                  S
                                  sunil_a_k
                                  Jun 8, 2013
                                  Resolved
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                                  Resolved

                                  Address: Jamnagar, Gujarat

                                  I AM HOLDING A SALARY A/c NO.[protected] WITH ICICI BANK, RPL TOWNSHIP, MOTIKHAVDI, JAMNAGAR. ON 08/06/13 I FOUND THAT A TOTAL SUM OF RS. 44000/= HAS BEEN WITH DRAWAN FROM MY AFORESAID A/c DURING 08/06/13 FRADULENTLY THROUGH NETBANKING BY REGISTERING HIMSELF AS THIRD PARTY. HE ALSO CHANGED ALL MY DETAILS SUCH AS MOBILE NO., MAIL ID ETC. SO AS TO ENSURE THAT DURING TRANSACTION, THE ALERTS FROM BANK GO TO HIS MOBILE ONLY. AT NO POINT OF TIME THE BANK BOTHERED TO CONFIRM FROM ME ABOUT THESE CHANGES WHICH ARE NORMALLY ENSURED. IT APPARENTLY APPEARS THAT BANK IS DIRECTLY INVOLVED IN FISHING OUT MY MONEY. PL. HELP.
                                  REGARDS,
                                  Sunil K
                                  [protected]@yahoo.com
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  ICICI Bank — Fraud in ICICI Bank

                                  I have a Saving A/c in ICICI Bank which has been debited with Amt.of Rs.21616 on dated 26-Mar. against the Credit card no. [protected] Payment.

                                  This is to my uttermost disappointment that I don't have any ICICI Bank credit card & I don't know who has received the said card and where this was delivered. To inform you I have never applied for any Credit card in any of the Bank.

                                  Surprisingly on 27-Mar I received a Letter from ICICI Bank saying Lien marked on my bank A/c towards unpaid dues of Credit card. Prior to this ICICI bank has never sent me a letter and I have never received any call and any document regarding same at my Address.

                                  Same day when I visited at ICICI C-scheme Branch and there I met with Mr.Jagdish Kulwani. I explain him the matter he checked the card details and A/c details when he show me the card details no detail is matching with me except Name & DOB. I think only match of Name and DOB does not allows ICICI bank to take out money from my A/c and that too without my permission and in spite of this he clearly refuse to help me out in this. I launch a complaint also on phone banking but no satisfactory response is there from them till date.

                                  I feel ICICI Bank is a Private Bank where such kind of mistake is not acceptable. Despite of this when the customer reaches to Bank to express his concern there is no one to listen and give positive response.I was struggling in each and every Dept.for long hours in a day but no one is ready to help me out in this case.

                                  If Such Things happen how anybody can be safe to have an Account with ICICI Bank and can trust that his money is currently safe in the bank.

                                  Please help me in this case as I am in urgent need of money. I am mentally harassed due to this problem and need to beg money from some of my relatives and friends to fulfill my daily needs.

                                  Kindly provide your help in debiting back this amount into my account along with the penalties which revolves around this due to this mental trauma which I am facing currently.

                                  Looking forward your help in this case asap.
                                  hi there,

                                  I need to know that what is happening to your website after entering the correct transaction password it shows that the password is incorrect. this is not fare.
                                  And then when i choose the generate password option it again shows that your password has been disabled, what is this ???. I still know my old password and i need it back, this is totally worthless service provided by you.
                                  I don't know what you guys are thinking of your customers.

                                  This is very hectic for me to see these type of things whth such a big bank.

                                  This is request to you all please revert my transaction password as is ASAP.

                                  My Account number is :[protected]
                                  My cell number is : [protected]

                                  Regards
                                  Jitendra Sharma
                                  Dear Jitendra,

                                  We are sorry for the inconvenience caused to you. We have made a note of your contact details and will be getting in touch with you soon in order to address your concern.

                                  Regards,
                                  ICICI Bank Customer Service Team.

                                  ICICI Bank — ICICI Bank Account Complaints

                                  my brother deposited 700 rs to my account but they took 165 ANW charges..what can i do
                                  Hi,

                                  We apologize for the inconvenience caused to you. Please write to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern. Kindly refer "659822" in the subject line.

                                  Regards,
                                  ICICI Bank Customer Service Team.

                                  ICICI — ACCOUNT

                                  there was an out standing of my credit card you deparment has freezed my account no[protected]. And after payment and clearance of all out standing i mailed to your concern department for verification of my account that my account is in active or unfreezed or not but i got prompt responce that "SIR NOW YOU CAN USE YOUR ACCOUNT" not one time i got this verification near about 4 to 5 times but now when i deposite one cheque in your Jabalpur branch your officier told me "SIR YOUR ACCOUNT IS STILL FREEZED AND AS IT IS SALARY ACCOUNT SO NOW YOU CANT CONTINUE THIS ACCOUNT YOU HAVE TO CHANGE IN TO NORMAL SAVING ACCOUNT THEN YOU CAN YOU" my question is due to my out standing my account has been frrzed but now when there is no out standing then what is the problem to unfreeze my account 'I WANT TO CONTINUE THIS SALARY ACCOUNT , SO NOW YOU TELL ME WHAT SHOULD I DO.
                                  Hi,

                                  We are sorry to hear about your experience.We have made note of your account number.We'll contact you and work to address your issue at the earliest.

                                  Regards,
                                  ICICI Bank Customer Service Team.

                                  ICICIBANK — fraudulent debit of money from my icici account

                                  i have an account with icici bank ,.on 18 december 2010 five purchaces were made between 2;45 and 4;15 pm amounting to rs 24157,using my visa debit card at big bazar chennai without my knowledge though i was in trichy and my credit card was with me .i raised a camplaint immideatly through costumer care and blocked my debit card .my complaint no is sr[protected].i would like to know what action has been taken and when will i get back my money
                                  Hi,

                                  We are sorry for the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter. Kindly refer "1111077" in the subject line.

                                  Regards,
                                  ICICI Bank Customer Service Team.
                                  I know money is trasferred to syeed noor hussain zaidi's icici bank account and he has withdrawn money but still then icici bank can't do anything
                                  what a chiter bank
                                  it is better to close the business with icici bank
                                  i believe some of the icici bank employees has opened a fake account and done this time of a scam due to no KYC compliance at all.
                                  I hope i will send this all details to media ASAP.
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                                    J
                                    Jit Sinha
                                    from Kolkata, West Bengal
                                    Jun 8, 2013
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                                    Address: West Bengal

                                    On 5/6/2013 I got a message from Blue Dart that they tried to deliver my ICICI Bank credit card having a shipment no. of [protected], though nobody contacted me.On 8/6/2013 I contacted their customer care from where I got a reply that they tried to deliver and it was from my side no response was received by them ,thus they returned the card to Delhi branch.

                                    Now my simple question is that how they are expecting a response if they don't contact the concerned person at the first place. My humble request to ICICI Bank is please have a look in my case and deliver it with a efficient and reliable courier.

                                    Thankx.
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                                      M
                                      Mahesh Thorat
                                      from Mumbai, Maharashtra
                                      Jun 7, 2013
                                      Resolved
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                                      Resolved

                                      Address: South Delhi, Delhi

                                      Respected Sir / Madam
                                      I had taken two Wheeler vehicle loan amounting to Rs-25781only from ICICI Bank.. at the time of councelling, the bank personel told me 13% as interest rate...but latter it charged me 20.75% of Interest loan....IS IT JUSTIFIABLE?? DOES FOR A TWO WHEELER Electric BiKE this should be the interest rate ??
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Mahesh,

                                      We're sorry to hear about your experience. Please write to us with your contact details and loan account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

                                      Regards,
                                      ICICI Customer Service Team.
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                                        B
                                        balukaran
                                        from Chennai, Tamil Nadu
                                        Jun 6, 2013
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                                        Address: Tiruchirappalli, Tamil Nadu

                                        I have applied personal loan on 27.05.2013 in ICICI Bank at Thillai Nagar Branch, Tiruchirapalli, Tamil Nadu,

                                        Today one representative from ICICI Bank and told that due to CIBIL problem, your could not processed what is criteria for getting personal loan in line with CIBIL, Kindly clarify
                                        Dear Sir,

                                        Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4343285' in the subject line.

                                        Regards,
                                        ICICI Bank Customer Service Team
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