ICICI Bank Complaints & Reviews

Dear team,

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges why this has been deducted these under the name of "nach_ad_rtn_chrg~bajajfin". this was my hard earned money for my mom's medical expenses

NACH_AD_RTN_CHRG~BAJAJFIN~27MAY19~8056540~577DPFGS ₹559.7

NACH_AD_RTN_CHRG~BAJAJFIN~03JUN19~9746fa5~577DPFGS ₹885
NACH_AD_RTN_CHRG~BAJAJFIN~31JUL19~d75a6c2~577DPFGS ₹114.94
NACH_AD_RTN_CHRG~BAJAJFIN~11OCT19~1c58ef1~577DPFDZ ₹885
NACH_AD_RTN_CHRG~BAJAJFIN~04SEP19~048e0f7~577DPFDZ ₹885
NACH_AD_RTN_CHRG~BAJAJFIN~05AUG19~8345cf2~577DPFDZ ₹885
NACH_AD_RTN_CHRG~BAJAJFIN~31JUL19~d75a6c2~577DPFGS ₹770.06

Request you to please initiate refund against this at earliest

I am an icici bank customer. Today 11/03/2020 ecsrtnchg charged 472.00 Rs,
471.00 and 56.00 Rs I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call.its not a done single time 4 to 5 times they heressed me with these transaction Please explain what the charge it is. This type direction is not good please return my charged amount. ASAP if you are not able to return or resolve my complaint please ask me

Dear sir,

We are not receiving by email, the gst invoice for our icici bank - current account on schedule time of 1st week of every month.

As we had to file the gst returns online every month during the period of 1st to 10th of each month, we need the gst invoice for the same.

Kindly improve your banking process for the gst invoice and monthly bank statement for schedule delivery by email on time....

My name is cheruaplli prabhakar i taken the credit card personal loan rs/- 2, 40, 000/- done by 13 emis completed i plan for preclose of loan can u send the out standing amount of principle amount
Credit card no :[protected]

Pls send to me
Below mail i'd : [protected]@gmail.com

I call for 4times of customer care no response to phone banking dept waste of 40 amount call charged call cost i'm cry seriously plz take the complient my no. [protected]

My fast tag customer id: 10532663 and tag account no. : 20820047, licence plate no. : mh43bg9353 (Owned) commercial vehicle
My fast tag has been black listed on 2nd march 2020 for reasons unknown inspite of sufficient balance (Account summary attached), even made a on line complaint with ticket no cmp[protected] for the same on 3rd, march 2020, till date ticket is not resolved nor any feedback on the same, amount is blocked and cannot be used on any toll plazas now and have to pay by cash.
Tried calling toll free number which keeps you on hold for almost forever and mind it this is charged too.

Screen shots of both account summary and complaint no is attached

On 10 march 2020, (1:54 pm) i received the msg saying that rs 199 has been deducted from my a/c, i want to know the reason for the deduction? And if the deduction is not done by icici bank then where i'm supposed to compliant regarding this issue. How can i get my refund

Deducted by: vsi*amazon st
Dated: 10 march 2020, 1:54 pm

Regard: rushab shirke
Kalwa, thane.

Today on 10/03/2020 12.01pm i got mail and sms from icici bank that 'a purchase of inr 199 rs has been made using your debit card linked to icici bank account xx875 on 10-03-20. Info: vsi*amazon stan.
I haven't done any transaction online then how it happened now i want my refund of 199rs. I tried to contact icici bank customer care but they didn't even receive my call. I send them a mail but no response.

Sir/madam,
I invested in scici bonds sets of 1250*4=5000, later scici was taken over by icici bank.
Now as i appeal to icici bank to release the fund of company whom you have takeover icici refused to release the money with only reason that they printed in newspaper and you didn't applied that time so we are not able to give your money.
Being a customer is it genuine that if any company takeover another company and refuse to pay the old company's customer's money.

Please help me in this matter.

This is regarding the icici bank credit card closure. The bank is giving me endless problems to close the card. I had called the customer care and closed the card two times but they had not closed it. Such a fraud bank i am very very frustrated. They are asking me to pay an amount of 500 again after three months of closure. Please help get this get closed asap as i am literally affected by this situation re occuring. Please file a complain on this.

Credit card is attached icici bank mumbai branch and i am from chennai.

How do such banks have good reputation when they treat customers with no so much negligence and make us pay for niothing. Please take action asap to help get this card closed.

Hi, i opted for auto debit facility through my online savings account to pay my icici credit card bill on due date. I do not understand when you are paying from icici savings account to icici credit card, how can there be any charge if there is no sufficient balance to debit? Even if there is any charge, why it is not highlighted during registration for the facility? Only on calling customer care, i came to know of such a charge which is around rs. 1445.02 + 18% gst on 8th march 2020. Now i have to pay this charge and charges for not paying on time to same bank for credit card. Its a double charging system by icici.

This is just hiding details and fooling icici customers by giving such online facilities. I would request any such charges should be shared during online registration. And in this case, as information is not shared during registration, i would request a refund on the charges collected.

I am deepak chahar, an amount of rs 826.00 has been deducted from my account in the name of dp chgs till jan-20 on 25 feb 2020.

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to complain even in court if required....

Am an icici bank customer. On[protected] ecsrtnchg charged 243 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

We wanted to open an account in icici bank of our newly incorporated ngo. We have submitted all required documents which bank asked for before that we confirmed with your executive for all the details. He committed that he will provide all the details to us within 7 to 10 days along with account activation. But till now our account has not been activated after crossing of 25 days. We have other current accounts with icici bank therefore we opted for icici bank. This is very disappointing being big banker. We have a big event which is in april we have lot of arrangements to do, funds are ready but no medium of deposit as bank a/c not yet opened. Till now we transferred 1, 00, 000/- to our account. Your executive are not responding our query and no proper feedback to us. Firstly it was raman and then mahendra whom we were calling on daily basis. Mahendra was saying today it will open (Same reply he was giving daily). Now executive has changes and we have to follow up with saurabh.
There is no faith left on icici and your exective.. Please return all the documents to us if you are not able to open it. We will try with any other bank who are actually interested in business.

Waiting for your positive response.

I had to receive 2 refund amount in my account, the other parties has confirmed they have refunded the amount to my account, still icici bank is not crediting the amount to my account, i have keep following up again and again. They provide lame excuse gateway issue etc and asking to provide mail screenshot so on. Still not providing the amounts to my account.
1. Case 1 : an amount has been refunded by uk immigration health department for cancellation of visa application on 27th jan 2020- till now not refunded by icici bank, i had raised sr for this sr71626495
2. Case2 : an amount has been refunded from make my trip for cancellation ticket booking due to their application issue on 21st feb 2020 - till now not refunded by icici bank i had raised sr for this sr[protected]

Let me know icici bank always function in such a in proper manner

I am rajesh kumar 826.0 rupees has been deducted from my account as in[protected] dp chgs till jul-19 charges on 10/02/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need a refund for the same. My account number is[protected].

And this demat account was given to me while i took my account saying its free of cost. I might actually have to check all my past statement to see how many times such deduction have taken place. This looks like the bank is robbing people blind.

Deducted rs 999/- from my savings account with out my authorization of rs 999/- towards vsi*amazon st. Neither i ahve have purchased anything from amazon nor i have renewed my amazon prime membership. It is fraud transaction. My icici mobile banking app requires my finger print for transaction and i have not done that. My card transactions requie otp, which i have not done from my mobile.

When i see my passbook
It's showing that deduction of 29.5
Regarding atmdec chg. What is the reason for deduction of my balance without notifying me. This happened many time in my account.
Please let me know the reason for this deduction. Is bank have right to deduct money from their customers without their permission. Could you please check and resolve this issue.

Following massage i received from icici bank,
Txn of inr 199.00 done on acct xx049 on 07-mar-20. Info: vsi*amazon st. Avbl bal:inr 12, 280.55. Call 18002662 for dispute or sms block 049 to [protected].
I need help from icici bank because this is unauthorized transaction.
Please help me urgent before some another unauthorized transaction may happen in future.

Sachin pujari
[protected]

I have received a sms dated[protected] saying that my fastag (Sbi) account has been blocked due to negative balance. Upon verifying in online site i found two transactions were done on the same day worth of rs. 200 and rs 255 towards debit_adjustment. I called the customer care (Sbi fastag) on the same day and was told to send an email with all the details and i sent a mail with the screen shots of the those transactions. On[protected] i did a follow-up contact with the customer care and was told to send another mail with my registered phone number, vehicle registration number and fastag id. Again, i did it as they suggest. Till now i didn't receive any single response to any of my emails from the team and called the call center again on[protected] and requested for an escalation. Again the team are suggesting the same thing which is of no use. So, i sent a to nodal officer and also included grievance cell email addresses from nhai website. Still no response from anyone.

I would like to proceed legally on this and seeking for suggestions and guidance. Could anyone help me in that process?

Regards,
Sreeram m

I purchased fuel on 1.3.2020 at pondicherry villianur akshya agency using my debit card. Usually i get discount of 0.5% but on the contrary why my account is debited by surcharge? The swiping machine also belong to icici bank only.

At pondy laksmi agencies also i get discount.

At kumarevel vandalur i get discount.

At jayam - velur i get discount.

Why this time i am debited? Kindly guide me at which bunks using icici machine i do not get discount on the contrary debited surcharge