ICICI Bank Complaints & Reviews

Address: Siddha Xanadu rajarhat main road, North 24 Parganas, West Bengal, 700136

Dear sir/madam
Please find the attachment
My reference i'd :[protected]
I have transfer to my beneficiary account rs 200000/- (Two lakhs) dated 11/02/2020
As imps transaction (My reference i'd :[protected] but that transaction not success and refund to my account dated 12/02/2020.
But the same transaction i'd[protected] debited 200000/- (Two lakhs) in my account dated 15/02/2020
But not credited in my beneficiary account.
I have talk many times to your callcenter ([protected]) but not solution my problem.
Please help and solve my problem as soon as possible.

+1 photos

Apr 3, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

ICICI Bank Customer Care's response Dear Rajlakshmi Saha,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09pkz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Sector 61, Gautam Buddh Nagar, Uttar Pradesh, 201301

I applied for home loan but my project was not registered to icici so icici is not authorized to provide me loan but icici executive take processing fee cheque and claim also. Icici sale manager also given commitment for refund but after 4 month no refund and now he is refuse to give refund.

I mail two three time for refund but no single reply received from manager level person. I also request to customer care but they also saying that non refundable fee.

I want to know that if no processing activity done by icici because project is not registered so why they deduct amount from my account on the naam of processing fee.

Mar 1, 2020

Complaint marked as Resolved

Refund not receoved

ICICI Bank customer support has been notified about the posted complaint.

Mar 01, 2020

Updated by Sunilkumarsun Customer care saying that no refund because it's process because without charge we can't do any thing. But can icici tell me if project not registered so why you charge. It's a fraud activity.

Verified Support

Mar 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09oti) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Mar 03, 2020

Updated by Sunilkumarsun I am already send many mail to customer care but still not solution. my loan ref I'd is [protected].

Mar 05, 2020

Updated by Sunilkumarsun Customer care saying that no refund because it's process because without charge we can't do any thing. But can icici tell me if project not registered so why you charge. It's a fraud activity.

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Address: hydrabad, 600032

Hai i am using icici bank credit card almost 4 year, lost 6 month i have same medical issue, unable to pay full amount, my card limit 40000k, but i am paid more than 30000k, i asked settlement amount 16400, but that icici collection agent person asking 38000k, that person blackmail doing, specking also not good, that person told i[censored]r not paid full many going to visit my village informing all village people, i explain my problem, that person not listening,

That person called number mention:
[protected],
[protected]
[protected]
[protected]

Apr 7, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09oto) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 188, Dhawan Colony,, 152002

Last year as i switched to my new private job, icici bank employees came to our company for opening of new savings account of newly joined employees. They were guiding us for the formalities of opening new saving account & in hurry i have signed for applying expression debit card (Which was not required from my side). Anyhow, i haven't submitted any photograph so some animal image came on new expression debit card which was received at my home. Last year nearly inr 600 was deducted for the same & now too inr 589 is deducted for charges of expression debit card. Though i haven't activated it till date as it is not required.

I want that charges on expression debit card should not be recurred next year. Kindly guide me for this problem.

Apr 5, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09ot8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Diamond Harbour, South 24 pgs (S), Kolkata, West Bengal, 700135

With out any notice icici bank deduct around 2k within 5 days. All charges are ecsrtnchg. Several time they just deduct without no reasons or any justification but this time i notice and i caught this deduction. My account no: 16080xxx2622. I want my hardwork money back. That is happened in every month constantly and every time i just avoid cause i thought it was any of my loan deductions but this time i notice and found. I want proper justification in each single rupees and want my money back.

+3 photos

Apr 7, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Mar 01, 2020

Updated by Sumit Middya kindly contact on my mail Id : [protected]@outlook.com

Verified Support

Mar 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09otg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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S

SANAPATHI RAMA DEVI

Mar 30, 2021

With out any notice icici bank deduct around 1400 within 1 day. This is repeated in January as well. All charges are ecsrtnchg. Without any intimation you are just deductions the money. I want to know the reason for debit. I want my hardwork money back. That is happened in every month constantly and every time i just avoid cause i thought it was any of my loan deductions but this time i notice and found. I want proper justification in each single rupees and want my money back.

ecsrtnchg changes around 2000 in 5 days - Comment #3817199 - Image #0

ecsrtnchg changes around 2000 in 5 days - Comment #3817199 - Image #1

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Address: A 8 wing audumber building. Liberty garden road no 3 malad west mumbai 64 behind mehta industry, 400064

I am vishwesh wagle an amount of 826.00 rupees has been deducted from my account in the name of dp chgs till jan-20 on 25 feb 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to comlain anywhere else if needed

Apr 3, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2020

ICICI Bank Customer Care's response Dear Vishwesh Wagle,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09mhg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear team,

Amazon credit card decline my payment due insufficient limit but i have 42k limit left in my credit. I got message at the time of payment you have only 94 rupees limit but i have checked in my application it showing 42k. Let me know what is the reason or you are fooling customer. Please provide the solution as soon as possible.

+2 photos

Apr 7, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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D

dineshverma666

Nov 11, 2020

Dear team, i am facing same problem in my icici credit card ending 9000, my contact number is [protected], pls resolve my issue asap.

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A

amarp_84

from Vadodara, Gujarat

Sep 14, 2021

I have same error, please help

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Address: Anand nagar, 560037

Charges (Point of sale decline charges) has been deducted without any message or email.
Transaction reference -
1. Posdec chg/[protected]/0585+gst
2. Posdec chg/[protected]/0585+gst

Customer should be informed before deduction in account. It is kind o[censored]nethical. Bank should not deduct money for declined transactions or at least
It should be informed before deduction.

+1 photos

Apr 4, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09ott) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 66 perumalagaram thiruverkadu chennai, 600077

On 29 feb 2020 i got a message that rs.2150 has been deducted without my permission. I tried to contact custmomer care from my registered number but no one attended. I went to chennai anna nagar west depot branch and anna nagar rountana branch they said across india network down. No one is picking in customer service number.

00090158*8 acc number.
Venkatanarayanan r

I want my money back in account.

[protected] mobile

Apr 7, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2020

ICICI Bank Customer Care's response Dear Venkatanarayanan R,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 411011

Hi my name is saurabh jadhav. I got message saying that, amount deducted from my saving account.

"txn of inr 10.00 done on acct xx511 on 28-feb-20. Info: vin*google."

"txn of inr 79.00 done on acct xx511 on 28-feb-20. Info: vin*google"

But i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

+1 photos

Apr 6, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2020

ICICI Bank Customer Care's response Dear Saurabh Jadhav,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Chandigarh, Punjab, 160009

Hello sir,

I am chasing your team from past 35 days but i am not getting any response from your side, i had ordered a phone on mi website on 12th oct and cancelled same time due to some reason and mi refunded same on 14th october with reference number r n[protected], but icici team is not able to refund me same or load same amount in my prepaid card, i and my wife is very much frustrated with the behavior of icici team, while we sent all details in mail they wants same details again and again.

Gift card number - [protected]

Apr 7, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 29, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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V

[email protected]

from Gurgaon, Haryana

Mar 2, 2020

No one contacted yet

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V

[email protected]

from Gurgaon, Haryana

Mar 6, 2020

ICICI is totally fraud, no one contacted till date I had mailed more then 20 times talk to ICICI customer care several times but they all are cheaters

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Address: Chennai, Tamil Nadu, 600100

Hi,
I am aravind v nair, an amount of 788.91 rupees has been deducted from my account in the name of dp chgs till jan-20 on 28 feb 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to complain anywhere else if needed

Thanks,
Aravind v nair
[protected]

Mar 31, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Feb 28, 2020

Updated by Aravind V Nair DP charges by ICICI

Verified Support

Feb 28, 2020

ICICI Bank Customer Care's response Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Thane, Maharashtra, 421204

My name is ishan, an amount of 825.97 rupees has been deducted from my account in the name of dp chgs till jan-20 on 28 feb 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

Please help.

Apr 7, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2020

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09ifv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I, piyush utreja had applied for online nps account and paid my 1st contribution using the net banking services of icici bank. I had selected icici bank as one of bank for kyc verification since i have salary account in this bank for many years. However, my nps account is frozen with status as "frozen - pran frozen as kyc verification is pending by bank.

My pran/nps account number is :[protected]

My mobile number is :- [protected]

Apr 7, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2020

ICICI Bank Customer Care's response Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Mar 2, 2020

Dear Piyush,

Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Mar 4, 2020

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: e-city, 560100

My name is sreekanthreddy, with uid w0523218 and an mount of 677.17 rs has been deducted from my account in the name of dp chgs till jan-20 on 25 feb - 2020

I have been using this icici direct and brokerage amount has been deducting for every transaction.
For every mf buying also, 100rs is deducted every time.

No other brokers are deducting like icici direct. If the transactions are happening, it will be no amc in other banks.

How can i refer someone if you charge unecessarily?

Please revert the deducted amount asap.
Otherwise i will look other options.

Thanks,
Sreekanthreddy

Mar 30, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09hkj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Chennai, 631002

I am kavitha r, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till jan-20 on 25 feb 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to comlain anywhere else if needed

Apr 6, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a09hkn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: thane, 421302

Mid no -[protected]
Tid no[protected]
Contact person no - anil - [protected]
Name owner - altaf ishaque shaikh

Am waiting and asking from last 60 days to that guy mr satish singh
Full fraud employee
From 60 days he avoided us no contact not receiving calls not giving seniors contact details
Total fraud done with us. Am not accepting payment through machine from 60 days.. My money wasted..

Call and provide numbers who is head of that person

Rgds
Anil
[protected]

Apr 3, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: No. 07B, Jeeva Main Street, Kavangarai, Chennai, Chennai, Tamil Nadu, 600066

Our account no:[protected]Mishra transport company)
With subject to the above this is to inform you that we are transfering the sum of rs. 50, 000/- & 21, 500/- from my above current account to ramesh chandra hdfc a/c no. [protected] but due to icici app problem this amount has been credited to another account details are following 1) akyub khan punjab national banck a/c no. [protected] dt. 22.02.2020, rs. 50, 000/-
2) dt. 27/02/2020, rs. 21, 500/-
For the above issue we have already logged the complaint with icici bank padiyanallur branch
Complaint no. Sr[protected] & sr[protected]
Dt. 22/02/2020 & 27/02/2020
We are request to kindly arrange to recouver the amount as soon as possible

Apr 3, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad, Andhra Pradesh

I opened icici salary account in jan2019 along with salary account the bank representive gave me demat account also at that time i refused to take but he told this is free of cost and they have targets to open a account monthly so i took but i did not done any transactions in demat account but from the last 7 days i:e (20/02/2020 to 27/02/2020) my account was debited with 827 rs. It showing as db charges. And without informing my money was debited from my account,. Bank representative has lied that it is free.. I need my money back or else i will go to rbi and drag icici to rbi steps icici cheating bank. Call me for more details waiting for your call..

Cheater icici cheater icici

D. Saiteja
[protected]
[protected]@gmail.com

+2 photos

Apr 4, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Pune, Maharashtra, 411007

I have a federal bank fastag account. Every time i recharge my fastag account the amount gets debited from my bank account but does not get credited to the fastag account. As such, my fastag account gets blacklisted at the toll plaza and i have to pay double the toll amount of the toll at the toll plaza because of poor fastag system with federal bank. After raising issue with the complaint mgmt i receive credit in my bank acct after 5 working days. Pl resolve this issue asap.

+1 photos

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Federal Bank Customer Care

from Delhi, Delhi

Feb 28, 2020

Hi Customer (Advocate Vaswani),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (71687) in the subject line so that our team can assist you.

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 397

imps transaction but not credited beneficiary account

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fraudly charge processing fee

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icici bank settlement

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expression card

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ecsrtnchg changes around 2000 in 5 days

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dp chgs deducted from my account

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amazon credit card payment declined due to insufficient limit

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posdec chg (point of sale decline charges)

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amount deducted from my icici debit card without my permission

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vin/google fraud transaction - icici bank

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regarding gift card

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icici bank dp charges - jan 20

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amount deducted - tickets not received.

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nps pran verification

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icici bank dp chgs till jan-20

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dp charges deducted, I have not activated any dematha account

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icici first data

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transferred amount in wrong beneficiary due to your app problem

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dp charges fraud by icici bank

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failed transaction

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