ICICI Bank Complaints & Reviews

I was using icici bank coral credit card from couple of years.in the month of aug 2020 they offered me amazon pay icici bank card, i informed the executive who called up me that i have an outstanding on my previous card he told me that all details from existing card will be in sharing with the new one no matter you pay on new card or old card.in the month of sep 2019 i lost my coral credit card (Existing one) and card has been blocked. br...

Hi team, i have been charged on icici fast tag on 27th of dec 2019 in nashik toll plaza.
The amount is 110/-. The amount was deducted from fast tag wallet and i was asked to paid in cash also. I received the cash receipt as well.
I raised the complaint on icici portal for the same and after more than a month, they started blaming nhai. I have shared the cash receipt and the details on online amount deducted from fast tag wallet....

Dear icici bank team,

My icici saving account has been debited charges naming surcharge (Mcc 5541) for fuel purchase. It started deducting from 14th jan. I as using same card on same petrol pump since last 2 years. I never received any surcharge on it till 14th. How come it suddenly get started deducting? I spoke with customer care office is said that government has stopped levying the surcharge on petrol bunks since mid of...

Hello Sir.

I Am an icici bank customer.

Today ecsrtnchg charged 413 rupees.

I don't know what the charges ecsrtnchg...

They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call.

Please explain what the charge it is.

This type direction is not good please return my charged amount.

My...

I want to know how to redeem these bonds, i have 2 units of bonds bond holder no[protected] with nos[protected] two nos of bonds

Wanted to redeem as at your office at bangalore gave me e mail id to mail to mumbai [protected]@icicbank.com
No response from your e mail mentioned
Kindly update whom to contact my. Contact no [protected]/[protected] and mail id is [protected]@gmail.com...

My fastag serial no[protected]for my vehicle gj 23 m 6313 my phone no is[protected]
Yesterday on 5th february 2020 at 8.27 pm amount rs 120 is debited in my fastag account still i paid cash tall at vasad tall naka around 7.30 pm at vasad tall naka i told clerk that i have fastag but he told me that this is cash line then i paid tall charges so you are requested to refund rs 120 amount in my fastag account
Notebr...

Even after of many follow up with icici fastag customer care. There is no response on wrong deduction of amount in my fastag account. This is totally irresponsible behaviour. I have been waiting resolution of the complaint already raised with icici customer care. Still they are not refunding my amount. Kindly advise for how long it will be taking it to refund my amount or should i stop following up. Due to the harassment i am afraid o[censored]sing...

My name is amber dixit and i am an account holder in icici bank since long. But now i am writing this complaint with full of dissatisfaction in heart that icici team is just cheating with customers... I have applied a fast tag on 17th of january 2020 via imobile app and i have been deducted by 500 at the same time. But today is 6th feb and there is no update/clue for my fast tag.. Customer care number is so pathetic as always there is a long...

Transaction pending - payment not reported by bank. Please contact the bank
I had made an on-line transaction for the payment of west bengal govt. Stamp duty & registration, dated 04/02/2020, through government receipt portal system with icici

Online payment via govt. Receipt portal system

The amount was debited from my account, but i can't download the e-chalan (Govt. Receipt).
The govt. Portal...

I have applied for icici fastag in the month of november, 2019. They provided me with fastag account number 22020516 and customer id : 11586693.
However fastag has not been issued to me though the fastag account is active. When i logged in to online account status said "serial number not provided". You took my money and did not provide me with fastag yet. I request you to release and provide my fastag as early as you could to my address...

Hi,
My company opened a salary account for me with icici. I received one atm card without the name as part of welcome package. Later i received one more atm card via post. I have 2 cards linked to the account, but not able to generate pin for the latest atm card. Visited bank, made multiple calls to customer care, used internet banking, mobile app and nothing works.
The fun part is everyone try to make me do the same process...

Hi,

Myself suresh kumar esaki muthu, i have a opted for a home loan from icici bank. I was entitle for bounce charges of 590/- due to insufficient funds in jan 2020.

1. On every 5th emi amount against my home loan is ₹ 16197/- for the month of jan 20.

2. On 8th jan 2020, an amount of ₹59/- was deducted with the narration bounce charges (As per my bank statement - attaching for your reference)br...

I purchased a fastag from paytm and it worked for 3 times and later on it is not working and not showing any errors as well. But in toll they’re not allowing to pass without paying amount even though i have sufficient balance around 500rs + minimum 150rs.

When i call’d paytm customer care they’re asking to pay 100rs and get a new fastag. Why should i pay 100rs extra without any mistake from my end.

Car...

Hi Team,

I made the payment for Fastag payment on 14th Jan through ICICI bank however, i haven't received the Fastag till now. I have tried to call customer service a lot of times but it's always busy. I lodged a complaint online and the complaint number is CMP[protected]. I haven't received any communication from them till date. ICICI bank is asking me to contact the Fastag customer care and Fastag is not responding to...

I would like to bring it to your notice that, the amount rs129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction not did i get any otp during the transaction.I have checked this when i got a message from icici bank, the amount was debited on 4th Feb 2020.Could you please assist me regarding this.Please the attachment regarding the same....

Vehicle No.: MH01BG0267
HDFC Fastag Customer ID :[protected]

SIR,

I have FASTAG issued by HDFC Bank for vehicle No. MH01BG0267.
On Ahmedabad Vadodara Expressed Highway I was charged two times for one way journey, first at the entry point and second at exit point. If had used cash line I would pay only at entry point.

This has happened two times, on 25th December 2019 and on 20th...

I am have saving account in the icici bank, sector-6, airoli, navi mumbai branch. I had issued a post dated cheque of 8th feb 2020 which should not have been cleared before that date. But the cheque was debited from account on 4th feb 2020. Every time i call icici call center their executives are putting on hold for 10 to 15 minutes and provided no resolution till date. From last 2 days i am struggling with this issue. I also visited my home...

I have been contacting icici fastag customer care since december 2019, regarding an add-on fastag for my second vehicle, where i already had a functioning fastag for one of my two cars. And also requested to replace fastag of my first car, in january 2020. After constant quires with the customer care they told us to recharge our fastag account as to process further, as our balance was low then. We have recharged our fastag cug wallet (Closed...

Irritating person work over there named snehal bhosale. She called a day before n asked abt some person i told her i don't knw him and dis is wrong number thn also she was like k how come u don't knw him he have given your number as a friend. N she was too rude.. Didn't greet well. Call center wali ko tameez shikayi jati hai isko kuch bhi nhi hai. I have d recordings also...

I have certificate no.23253.. The bond is maturing on 29.06.2023.
I had sent a letter at the address icici bank towers, bandra kurla complex, mumbai-400051which is returned back stating that address is changed. Now i want to know the address where i may contact. Secondly, i want to know that the bond is valid and will mature duly on the due date. My phone no [protected]....