ICICI Bank Complaints & Reviews

Address: Mandhar, Raipur, Chhattisgarh

Dear sir/ mam
I want to say that,
You have charge high minimum amount balance without any prior notification.
I have not maintained my account balance for only two to three hours after that i have maintained my account balance but you have charged a high mab charge of rupees 703. Please check that you have done mistake on applying charges. So please check my account.

Apr 24, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Mar 18, 2020

ICICI Bank Customer Care's response Dear Vishal Kumar Sahu,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bl3s) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 600096

Details of payment : exam fees transaction

Payment to icici : citruseazypay

Pay for exam fees due (Dde) to annamalai university dde.

Transaction details : fees payment done by hdfc netbanking. (510/- rs.),
[protected]/citruseazypay,
Reference number[protected],
Date : 14/3/2020

Sir, my issue is regarding to failure of payment. Last week (Date - 14/3/2020...

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Address: 560077

My amount got debited for the same I'm trying to reach the customer care for clarification but the call is not at all connecting..
Tried to reach from different number, automatically call getting disconnected after pressing 9 to connect phone banking Officer option. Request you to kindly call me back or else leave a mail to below mentioned mail ID.
[protected]@gmail.com

Apr 19, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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C

Chandrika sarath

Mar 19, 2020

Money got deducted but my order has not been confirmed

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Address: 560066

I applied for an amazon pay free credit card, completed the kyc in amazon on 11th jan, gave all my documents to icici agent for the card, in the end i received a hp coral card. They even charged me a joining for 199+ gst and top of that they charged me 100+gst for late payment of that joining fee!!

What kind of scam is icici bank doing here?
Why are they cheating customers by giving a chargeable card instead of free card?
I need and explanation and this is complete fraudulence from the bank side by utilizing my documents for unauthorized price.

I will not be paying any joining fee untill i get an explanation for this. I have also sent email to customer. [protected]@icicibank.com and to [protected]@icicibank.com

Card number application number -

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Apr 19, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bh9o) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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R

rribadiya92

Mar 19, 2020

I received a call from icici bank and they just are given information about one assist plan after than i got message for a subscription but i haven't applied but they automatically activated this plan and deducted rs-1899/- from my a/c. Without my permission.

I also sent them but no response.

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A

Arpitha Shree Tiwari

from Mumbai, Maharashtra

Mar 19, 2020

Hi I just checked my account and saw that POSDEC charged even though I had cash don't understand why.please help

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Address: Mumbai City, Maharashtra

I have complained about my account where money is blocked. It is marked as lien amount. For that i contacted branch office, customer care department but nothing is working out.
I reported my complaint on consumercomplaints.in, i got reply from icici to mail details on [protected]@icici.com

I am not able to send mail on [protected]@icici.com, please let me know what should i write in [protected]?

Apr 17, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bh9w) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Y u charging me i didn’t subscribe anything then y your bank is doing like this this is totally disgusting.
I m having a good thought about urs bank don’t spoil it otherwise i will close my all account mind it ok.!

₹29.50 x 23 times u charged it is not a fair and i didn’t know how it is happen.

Already this type of problem happen for me and suddenly i complaint my nearby icici bank (Ponnamaravathi bank). That manager said u close ur debit card and bought a new debit card in future then u did not face this problem again...
As per this i changed my card after that i did not face this problem for dec month but now i facing that problem today i m totally disturbing so please cancel this one and find a solution for this and solve it... Thank u

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Apr 21, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Mar 17, 2020

ICICI Bank Customer Care's response Dear Pandiyan Arul,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 735221

Certificate no. 72401 & 72413 and redemption date on 01.01.2018 with face value per bond rs. 1000/-. I am facing trouble to redeem the bonds from icici ltd. How to get the payment from icici, as they are not responding in a helpful way. The bonds were transferred by assam sales corporation (Agent: reliance industries limited [textile division] to me.

Apr 16, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bd2u) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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B

Bala Kumar S

Mar 16, 2020

I hold an ICICI fast Tag ID: 11806822. Recently my ID has been blacklisted, appreciate it if you can find a solution to unblock and utilize the service without any interpretation. I tried reaching customer care no response, so raised an complain in individual FAST TAG account not received any response.

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ICICI Bank Customer Care's response, Mar 16, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0bd2u_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: C-1/81 ,glat no.f-2,1st floor, Dilshad dlf sahibsbad, Ghaziabad, Uttar Pradesh, 201005

Already registered complain of fraud transaction done by upi.
My question is that if i have not shared my card details to anyone then how the upi pin had been generated.
And i never add upi with my bank or any other platform.
This is your negligence and your system and security is weak.
A transaction of re 1. Was made on 9th febv2020 at around 8 pm and the next 5 transaction of 10000 each and 1 transaction of 5000 through axis bhim upi done on 11th febv2020 morning brtween 8:30 to 9:30 am without my permission.
I have not received otp or any kind of permission from your end.
A/c no.[protected]

Apr 18, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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V

vishnoo7

Mar 16, 2020

Dear sIr

An amount of INR 180, 000 was transferred by Commercial bank of Ethiopia to ICICI bank on 21 Jan 20 vide their transaction no FT2009VNN4T to be deposited in to my BOI account no [protected].

Although 48 days are over, the amount has not been deposited in to my account still.
Request redressal of the issue

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ICICI Bank Customer Care's response, Mar 16, 2020

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0bd2v_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: O/o the CDM & PHO, District Head Quarter Hospital, Bhadrak, At- Nuabazar, Bhadrak, Odisha, Bhadrak, Odisha, 756100

I have not travelling with my vehicle no or-02-bp - 4191 on 15.03.2020 to any where. Whether fastag has been charged 30.00 rupees at madrak toll plaza from my paytm account. Where as madrak toll plaza is in utterpradesh not in orissa. How my vehicle has gone to u. P madrak toll plaza. Before this on 26.02.2020 same 30.00 rupees has been charged on same toll plaza. How it is possible. Please consider my case

Mar 15, 2020

Updated by hrushikesh panda I have not travelling with my vehicle no OR-02-BP- 4191 on 15.03.2020 to any where. whether fastag has been charged 30.00 rupees at madrak toll plaza from my paytm account . where as madrak toll plaza is in utterpradesh not in orissa. how my vehicle has gone to U.P madrak toll plaza.before this on 26.02.2020 same 30.00 rupees has been charged on same toll plaza. how it is possible. please consider my case

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Address: 128,129-pblock,naryan viahr ,mansarover,jaipur,rajsthan, 302026

I am not geeting my credit card which applied from amazon till now the single time delivery attemped at some of other address which was not give by me so denial that time but after it not other delivery made on my real address kindly send to the credit card at my doorstep. Kindly contact to me [protected] this is my connect number and card number ending digits 0001
If you want to see the courier delivery status then visit bluedart website...

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Address: KPHB, Rangareddy, Andhra Pradesh, 500072

Dear sir/madam,

Today multiple transactions were performed with vin*google on my bank account and i am not sure who and how the transactions were initiated.
Please block all of them and recover my money.
I tried reaching your card blocking number but it did not confirm the account is blocked.
I tried blocking it from internet ban but even that is not working....

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Address: B-79 J J COLONY Raghubir nagar, New Delhi, Delhi, 110027

Nach_ad_rtn_chrg~bajajfin 97.54

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "".

Please stop all these.

Regards.
Inderjeet singh
[protected]@gmail.com

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Apr 18, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I applied for online application on 14/3/19 around 8.30 pm.. Money got deducted from my account (₹ 3037) but it showed payment is incomplete and money get debited to your account.. But my money not yet credit to my account.. So, kindly consider this issue as soon as possible. And need to know when i will get my money back. Please reply back asap.

Apr 15, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bacq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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R

Ravisen210

from Powai, Maharashtra

Mar 16, 2020

Dear ICICI team,

Regarding my refund status
OYO team 18 Feb refund but still not update my account

RRN : 74332740049004869904664

Settled date : 18/02/2020
Amount : 1695

My name : Ravi Sen
My account number :[protected]
IFSC : ICIC0003546

account balance deduction - Comment #3663023 - Image #0

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ICICI Bank Customer Care's response, Mar 16, 2020

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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My self p rabbit kumar having icici bank credit card in the month of august i had swiped card in malabar for 50000 it was rejected and when i had called to customer care they informed to try once and i had made transactions at petrol pump for an amount of 20000, 30000, 50000 but the amount was unable to swipe. When i call to the customer care they are saying that as my card is new i am unable to swipe the amount. Here my question is when i am not having right to swipe then why i have been provided the credit card with a limit of 80000. I have made call several times to customer care but there is no proper response. Please help in this regard.

Apr 19, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bacu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Radhakund mathura, Mathura, Uttar Pradesh, 281504

I had a current account and saving account in icici bank but from my current account money had being deducted twice for nmmab and cash deposit charge which was told will be refunded back after same time but till know it is not yet refunded.

This is a very negative impact to the loyal customer, if this continue without the support of the bank to grow my business then we have to close the account.

Please refund my deducted amount as soon as possible

Cash dep chg sept 2019 of rs.3282 - on 17th of oct
Nmmab chg jan 2020 of rs. 1179 - on 16th march

Refund both the amount of rs.3282 and rs.1179 as soon as possible
So the trust on the bank continue.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0b7p2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Mar 16, 2020

Updated by ajaymonusharma My contact no is [protected]

Mar 17, 2020

Updated by ajaymonusharma provide me your icici email id

Apr 04, 2020

Updated by ajaymonusharma worst service of the bank i have ever seen
instead of solving the issue the bank deduct more amount from the account

Apr 04, 2020

Updated by ajaymonusharma bank only ask time but never refund the money.

May 07, 2020

Updated by ajaymonusharma still no solution

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Address: Pune, Maharashtra, 411057

These people are not allowing me to make transaction from credit card if 57k and send me a msg saying that call customer care. And when i called them no one is picking my call for even 10min and then disconnected my call and they even charge me for that 2rupees per minute. I am getting sick of this people. I am having credit limit of 62 thousand of which i have 61.5k available credit limit then why they don't allow me.

Apr 16, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bacx) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Icici, sec 23, gurgaon, Gurgaon, Haryana, 122001

I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 13th march, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

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Apr 16, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: G-1 SAI DIVINE, No.23, 23rd Street, 7th Avenue, Ashok Nagar, Chennai-600083, Chennai, Tamil Nadu, 600083

Ref: vehicle no. Tn09bv4627
Sir:

I have not used my vehicle for traveling on 11th march 2020, but still,
My axis fastag has been charged twice on 11th march 2020. At 10:10:43 hr rs. 45/- and at 10:10:45 again rs.55/- was deducted the same day. I received sms from axis bank on 12th march 2020 early morning at 1.34 hr & at 02.09 hr but there is no mention of tollbooth place or name of the place.

Aug 9, 2021

Complaint marked as Resolved

Mar 14, 2020

Updated by Prabakaran Krishanmurthi My vehicle No. TN09BV4627 was sent for service on 10th March 2020 to Harsha Toyota, 142A, VELAPPANCHAVADI, Poonamallee High Rd, near ACS Medical College, Chennai, Tamil Nadu 600077. But, my FASTAGE has been charged

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Axis Bank Customer Care

from Pune, Maharashtra

May 7, 2020

Hi, we wish to inform you that we have initiated the dispute for the referred transaction. Regards, Team Axis Bank

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I have a fast tag with icici bank customer id: 11137436 which was blacklisted due to low balance. I recharged it with required amount and still the tag is blacklisted. They are saying the amount will get automatically transferred to tag deposit amount but that has not happened.
I called the call centre of icici bank fast tag multiple times. The customer care are only taking the complaints and are not resolving the issue. Very poor service from icici bank fast tag department.

You can see attached image. It is clearly showing the tag as blacklisted. Please revert as early as possible.

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Mar 19, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Mar 14, 2020

Updated by Saurabh Dighe Still Blacklisted. Please help remove fastag from blacklist

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Mar 15, 2020

ICICI Bank Customer Care's response Dear Saurabh Dighe,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Choudhary Compound, kothi Bazar, 461001

Hello this is sharad.. I have a salary account in icici bank and being a customer i enjoy its services.. But few days back they deducted rs 29.5 about 12 times for posdec charges.. And when i've talked to the customer care of icici, he said that you've been charged for failure of transaction due to insufficient balance and there are 24 declines.. I've deducted all my money from the account as soon as i got to know this.. I had sufficient amount of funds while transacting even though they have charged me the penalty... I mean you should have informed on the failure of first transaction.. Being a valued customer i don't want to switch to other banks.. Please resolve my issue (I. E refund rs 29.5 deducted 12 times and cancel the pending 12 charges).. 1 time penalty is ok.. But deducting it again and again is stupid and that also without consent.. Please refund my money asap..

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Apr 15, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bada) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 393

you have charged a high amount of minimum account balance

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transaction failure and payment deducted and not refund yet...

amount got debited unknowingly

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wrong credit card sent to me!!

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amount is lien

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23 times 29.40 u charged I dont know y ur doing like this please refund me that amount

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icici only vimal vaatsalya bonds, icici limited

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fraud transaction

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not traveling but fastag charged

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amazon pay icici credit card not delivered

vin* google fraud transaction

complaint against deduction

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account balance deduction

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unable to swipe the amount in jewellery or petrol pump

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account balance deducted

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not allowing me to make transaction from credit card

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icici..... vsi/amazon stan

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not travelled but fastag charged twice at the same time

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fastag blacklisted in spite of sufficient balance

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deducting money in the name of hidden charges..

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ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 393

you have charged a high amount of minimum account balance

Post your Comment

transaction failure and payment deducted and not refund yet...

amount got debited unknowingly

Post your Comment

wrong credit card sent to me!!

Post your Comment

amount is lien

Post your Comment

23 times 29.40 u charged I dont know y ur doing like this please refund me that amount

Post your Comment

icici only vimal vaatsalya bonds, icici limited

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fraud transaction

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not traveling but fastag charged

Post your Comment

amazon pay icici credit card not delivered

vin* google fraud transaction

complaint against deduction

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account balance deduction

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unable to swipe the amount in jewellery or petrol pump

Post your Comment

account balance deducted

Post your Comment

not allowing me to make transaction from credit card

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icici..... vsi/amazon stan

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not travelled but fastag charged twice at the same time

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fastag blacklisted in spite of sufficient balance

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deducting money in the name of hidden charges..

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