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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 393

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V
Vidya Susanth
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted twice from my account

Address:Bangalore, Karnataka, 560035

Details i am providing below. I had order food from swiggy for rs 543 on 6th of feb 2020. It got reflected twice. Checked with swiggy customer care, they are asked to check with icici bank

67 06/02/2020 06/02/2020 - upi/[protected]/swiggy order id/[protected]@axisb/a 543
68 06/02/2020 06/02/2020 - upi/[protected]/swiggy order id/[protected]@axisb/a 543...
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nandigama devender
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unknown charges were collecting from consumer as "atm dec chg "

Address:500034

I am having my salary accout in icici bank. But few days back 118 rs/- (29.50 rs * 4) were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having...
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K
Kalyani guda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs charges autodbited

Address:Bhavani nagar, nacharam, Hyderabad, Hyderabad, Telangana, 500076

Dear sir/madam,

My icici account no[protected], from september 2019 onwards auto debited more than 7000 rupees in more then 20 times through ecs rtn charges, please stop this service please revert my money as soon as possible....
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P
Pragz06
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harassment and no solution

Address:Varanasi, Uttar Pradesh, 221002

Hi,

I have raised complain earlier also regarding harassment i'm going through by mr adtiya of icici bank. But it leads to no where coz the email address they mentio is not valid. I'm literally thinking to jump off my hostel coz this person is still the same, giving me mental pressure, threatening me to come to my house nd harass my family with police.. Now please let me know here should i go. I'm not denying to pay i will...
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Y
Yashika.S
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto debit charges or bounce charges

Address:New Delhi, Delhi, 110059

Icici bank is worst when it comes to service they have charged me 413rs. I have paid my policy amount on 5. Feb and the due date is on 6. Feb the payment was received on time after due date they can charge me charges but not before that when i have receive the acknowledgement msg and mail also that the payment was received but still they charge me charges on 17. Feb.2020 when the amount was paid successfully then why they have charged me...
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P
Prabhakar Thakare
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank hit charges

Address:H-14/2, waluj MIDC, Aurangabad., Aurangabad, Maharashtra, 431001

Am an icici bank customer. Dated[protected] ecsrtnchg charged rs. 317.85 & dated 19.02.2020 rs. 154.15 & 471.99 i don't know what the charges ecsrtnchg... The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount.

My email id is

[protected]@gmail.combr...
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S
sudhirshingare
from Navi Mumbai, Maharashtra
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excess amount deducted from fastag account

I had raised complaint on icici fastag portal about excess toll deduction on 12th jan. The journey was made on 11th jan on mumbai pune expressway

Instead of rs. 173 they deducted rs. 1166 at khalapur toll plaza. On the next talegaon toll plaza also wrongly deducted rs. 173

Complaint no. Are cmp[protected] & cmp[protected].

For about 40 days there was no reply from icici bank.
br...
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H
Harkishan8
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag recharge 500 not credited

Dear sir,

Please note that i have made a recharge of rs.500 to my fastag id no 11311853 bearing vehicle res. No-od02ba5331. Amount has already been deducted from my account where as the same was not yet creditted to my wallet yet. Icici fsstag bank is not responding at all to my complain. Several times i have contacted the bank but no response. Please take necessary step or suggest any alternative....
+1 photos
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B
BISWAJIT KANJILAL
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment old parents and take pictures of alone h/w when she is in bathing dress

Address:Kolkata, West Bengal
Website:Google

Dear sir/madam,

Mrs./miss puja (Collection dept.) send executive in my house for taking videos of my wife.
And now used bad language against my wife like...
1) tera biwi ko bech/betha de
2) tera ma to abhi korne ka layek nehi hay...

Many many words...
Sorry to share this type of word, i have prove.
Please guide me what i do, i have ph no. Also.
Taken a loan of...
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A
Ayush Bhatter
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of mab charges without notifying

Address:#1113, 10th main, 2nd Cross, Munneshwara block, Srinagar, Bangalore 560050, 560050
Website:www.icicibank.com

I wanted to open an account in icici bank as it's services were good. So when i went to bank, one of executive told for opening account you need to have your parents accounts in the same branch and even the executive convinced me to open my mom account. So i opened 2 account. I was using my account regularly and my mom account rarely. Later after few months when i visit bank to enter passbook. There i come to know that icici bank has debited...
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H
Hariom Traders
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag blacklisted and account active.

Address:Vrindavan Yojna, Sec 4b, RBl. Road, near kalindivan park., Lucknow, Uttar Pradesh, 226002

I ordered icici fast tag but didn't receive any tag. After inquiring abt it, i came to know that my vehicle no. Up32jm5627 is being blacklisted by npci. I have been trying to reach customer care but getting zero response, every time they say the server is low call after 1 hrs or 2. Now you guys are literally harassing me by not resolving my problem from the last 3 months. My contact details are [protected]....
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P
Prem sajwan
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deduct double payment toll plaza

Address:house no.100, type-1, mdu campus, Rohtak, Haryana, 124001

Sir,
Regarding above subject, i intimated you that i was crossing toll. Plaza near sampla, rohtak. My fast tag was attached in. My car. But in a toll window, it could not read/sacnned and rs. 120 may be deducted from me i. E double of only one side. Whenever toll plaza charges was rs90 for both side
Why. As per rules, toll authority can not be double and excess charges if fast tag is attached /paste in the windscreen of vehicle....
+1 photos
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K
kesava vittal
Jun 24, 2023
This thread was updated on Jun 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money multiplier bond - 1298 - mmb - three

My father-in-law invested in 'icici money multiplier bond-1298-mmb-three' in 11th january 1999 with issue price of rs 4000/-

Therefore, you are requested to provide the details for the same at the earliest.

Details:
Bondholder no. 4710-059
Certificate no. 939
No. Of bonds. One
Name - e nimisha u/g e k vittal
Email: [protected]@gmail.com
Contact details. [protected]...
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I tried opening account through online on february 12th, since then:
1. No email/sms from icici with my account details (I took a screenshot of account opening success page which had the account number so that's it)
2. Can't activate userid/password for netbanking, it says it's an invalid account.
3. Not received any calls from icici for full kyc conversion which i was suppose to get.
4. Received atm card today...
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G
ganeshgr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal deduction in bank account

Address:Old IUDP COLONY, NEAR GAJANAN MAHARAJ Temple washim, Washim, Maharashtra, 444505

From last month some amount from my icici bank account gets deducted without informing me. When i checked my passbook it shows rtnchgs. What the hell is this?? Worst service from icici bank. Not recommended to anyone. Please don't mislead customer don't deducted our earned money which cost too much hard work. Expect to solve issue as early as possible and return my illegally deducted amount. Thanks...
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S
Shaina Khan
from Mumbai, Maharashtra
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reversal of charge for non operation and mab too

Address:Juhu Tara road, Mumbai City, Maharashtra, 400049

Account no:[protected],
[protected]

Mobile no:[protected]

Sent from yahoo mail on android
Dear sir

This is in reference to the above mentioned account number as i have not operate the sane due to dispute with credit card as i was been informed that they will deduct the balance from my savings account with out my concern too
As i have already raised the issue with concern...
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B
bali18
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs charges debited with intimation

Address:Weilfield it park viman nagar, Pune, Maharashtra, 411014

Hi team,

Due to financial issue i having some issue to clear by emi of the loan. Icici bank deducted 6000 till now from my account without intimation in 1 day 20.02.2020. I need my money back i ll clear the charges once back on track and they can aske by it in prior so that we can arrange the fund. Its been 9+ year i have account with icici bank, i cannot tolerate this. I am really in need and they debited back to back.br...
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B
bisanikailash
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return cheque not received

Address:Chennai, Tamil Nadu, 600079

Sir, i have deposited a cheque no. 17575 dt. 13/1/2019 rs. 304750.00 same has been rtn by bank on a/c of date invalid. I have received mail regards to it on 22/1/2020. Since i am unable to update my address for want of proper documents, i told them i will collect the return cheque from home branch itself. My staff n i visited bank several times, but still the issue is pending. I aslo raised complaint through bank website level 1. 3 days back....
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Suvajit Bhaduri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag blacklisted without reason from icici bank complaint marked as resolved with invalid mail id

Address:7/14 Podder Nagar, Kolkata, West Bengal, 700068

Customer id: 10202504

Customer id: 10202504

My father in law who is about 70 years old had purchased a car from howrah bhandari automobiles in 2018. He is not savvy with sms and internet. However as per regulation bhandari automobiles has given him an icici bank fastag. He had received sms (Likely) however as he is not savvy with sms (He makes and receives voice calls only) he did not pay heed to those texts....
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Suvajit Bhaduri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag blacklisted without reason from icici bank complaint marked as resolved with resolution

Address:7/14 Podder Nagar, Kolkata, West Bengal, 700068

Customer id: 10202504

My father in law who is about 70 years old had purchased a car from howrah bhandari automobiles in 2018. He is not savvy with sms and internet. However as per regulation bhandari automobiles has given him an icici bank fastag. He had received sms (Likely) however as he is not savvy with sms (He makes and receives voice calls only) he did not pay heed to those texts. Now, as i have logged into his fastag...
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