ICICI Bank Complaints & Reviews

I raised complaint regarding same in the bank but no use.. I need refund for the same amount.. How many times i have to go to bank? Do something to close this and refund the amount

Transaction date transaction remarks withdrawal amount (Inr)
27/06/2019 nach_ad_rtn_chrg~bldsk~21may19~61e849d~[protected]gs 413
27/06/2019 nach_ad_rtn_chrg~bldsk~28may19~61e849b~[protected]gs 413
23/09/2019 nach_ad_rtn_chrg~bldsk~21aug19~83dbbe2~[protected]gs 413
23/09/2019 nach_ad_rtn_chrg~bldsk~28aug19~83dbbdf~[protected]gs 317.98
07/10/2019 nach_ad_rtn_chrg~bldsk~28aug19~83dbbdf~[protected]gs 95.02
15/10/2019 nach_ad_rtn_chrg~bldsk~30sep19~052d172~[protected]gs 413
15/10/2019 nach_ad_rtn_chrg~bldsk~21sep19~052d175~[protected]gs 413
18/11/2019 nach_ad_rtn_chrg~bldsk~21oct19~1cfad09~[protected]gs 334.72
18/11/2019 nach_ad_rtn_chrg~bldsk~29oct19~1cfad07~[protected]gs 0.18
02/12/2019 nach_ad_rtn_chrg~bldsk~29oct19~1cfad07~[protected]gs 324.82
02/12/2019 nach_ad_rtn_chrg~bldsk~21oct19~1cfad09~[protected]gs 0.18
28/01/2020 nach_ad_rtn_chrg~bldsk~29oct19~1cfad07~[protected]gs 87.99
28/01/2020 nach_ad_rtn_chrg~bldsk~21oct19~1cfad09~[protected]gs 78.1
19/02/2020 nach_ad_rtn_chrg~bldsk~28aug19~83dbbdf~[protected]gs 0.01

The staff made me pay the fine (double amount) saying that my Fastag doesn't have enough balance. Later, after coming home, I got to know that he entered the wrong car registration number which will obviously don't have link with my Fastag.
I was charged the double amount i.e., Rs. 180/-
Date and time of incident: 04. 03. 2020 16: 33: 23
Wrong VRN staff entered: AP28DV2791
Actual VRN: AP28DV2794
Toll Plaza Name: TP02 Kamkole (Km 464.600 on NH 65)
Booth Number: 5
I am requesting a refund.
Attaching the receipt here.

I applied for channel financing of anchor company and submit the papers in nov-19. Abhishek was dealing with it he was nice guy, you can take my feedback. After 2 months delay i received the call from the nikhil sharma ([protected]), now he is working on this channel finance. So he asked me again the soft copy of bank statement & gstir 3b. So i shared. Again he called me 3-4 times about the documents and all. Lastly he called me that there will be some deduction will happen for this channel financing. I asked him to share charges over the email, he said no to share it over the email, he said if you want i can proceed else i will not proceed with your case, i asked please confirm over the written mail. Verbally it is not ok to me. He refused to share the email and then after 2 days i received the communication it get cancelled because of few checks bounced in 2017. However they knew it 3 weeks earlier. His attitude was unprofessional and bribe demanding to pass it. Kindly look into & update

I am name narendra, an mount of 555.00 rupees has been deducted from my account in the name of DP CHGS TILL JAN-20

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to complain anywhere else if needed
my contact no [protected]

I am holding a savings account and i have been using coral debit card. I paid rs.588.82 annual fee for the period jan 20 to dec 20.
In february their customer care representative approached meand offered a new upgraded version of the card. When asked the customer care representative clarified that there wont be any additional charges for this card. I did fill up any application online or offline, only verbal confirmation was given...

I received sms from icici bank that rs-1599/- deducted from my credit card to one assist plan. Without my permission.. I have tried contacting oneassist team but no luck. Please deactivate this oneassist, this is really frustrating..

Please deactivate and refund my money asap
Date of incident : 29 FEb 2020
Icici credit card no. xx1003

Every month on 4th 169 rupees deducting by vsi amazon stn. I am not getting any services from amazon even though they are deducting money for no reason. Please remove my issue soon as possible and refund money to my account. I am glad if you please reslove and refund my money to my account please take action to my concern. I am sure about my explanation which i have given will make you understand my problem wat i am facing

I am ravinder, an mount of has been deducted from my account in the name of dp chgs till jan-20 on 27 feb 2020 and 29 feb 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to comlain anywhere else if needed

I am the a/c holder of icici bank.
Now they have charged 706 under this category dcardfee.
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

Two unauthorized transactions of 10, 000 each have happened from my debit card today at 10:20 am while the debit card is in my pocket and i am in office. I have blocked the debit card. I request icici team to look into it and refund my money. How can somebody withdraw cash from atm when debit card is in my custody. When i contacted icici team and asked them to check who has done the transaction they told me an incomplete address but they denied to tell me the location.

Dear sir,
As mentioned to the above subject i have not received by amazon prime reward cashback after bill generation (2902/2020), i received statement included my reward points. Bank customer care telling there is no issue found, you will receive with in 48 hrs.
Kindly resolve the issue at the earliest.
Card number:[protected]
Mobile number:[protected]

Dear team,
I amit sharma sending you the mail regarding imps done from my axis bank account [protected] to wrong icici account number[protected] instead of[protected] pranjal singh as per screenshot attached kindly get back these funds to my account. As per given below details

Bank name axis bank ltd
Account no. [protected]
A/c name amit sharma
Ifsc code utib0001477
Amount 23000/-

Refund request and id proofs are attached herewith.

Regards,
Amit sharma
[protected]

Hi team,

I have requested in december to deactivate my merchant id[protected] after two months they made a settlement with huge amount deductions and fines total of 25000/- with fine 4500/- have been collected without services from icici merchant till date. I have been emailing those # since 9 months back no refund till date i have been got from them.

Payments are worst than any bank in this world.

My humble request to all customer to avoid transactions related swipe card they impose huge burden to customer as well merchants.

Thanks
Shiva

Icici bank merchant care — payment not reiceve

I am
Shivnarayan patidar
Submit a complaint
I am shivnarayan patidar taken edc service from icici bank & my mid[protected] tid[protected] & the total deduct transaction of approcs rs-220000/-on[protected] bank not given the payment they said u close ur account we wont able to givepayment & i replied have already open new account in ther bank in another branch & i also given request to link the edc service to fresh account but they not linked & said i[censored] want ur cheque u have to widhrawl the edc service then the bank made ur payment by cheque i do the same & bank collect ther machine on[protected] but they not given my payment cheque till now & i call customer many times regarding my cheque they replied nothing.

Over the last 3-4 years, I have been using ICICI debit card for IRCTC ticket bookings.
Of late in 2020, I see ICICI Bank has been debiting surcharge for the IRCTC transaction carried out through debit card.

While in IRCTC website, it says "NIL, for all domestic debit cards upto Rs. 1Lakh", see attached screenshot.

Pls clarify.

If the amount debited is inappropriate, pls help get refund.

Regards,
Bhaskar

I tried to pay my Sikka Broadband monthly bill today through Eazypay portal. It didn't go through and showed a server error. I tried again and it did the same thing.

Both the times, the amount was deducted from my account. The total amount that I paid was 1886 as the bill amounted to 943 and I tried to pay twice. I would like the money refunded back to me as soon as possible.

Here are some details.

Reference ID: [protected], [protected]

Date: 2nd March, 2020

Payment Mode: MasterCard Debit Card

Amount: 943 (For the first transaction)
943 (For the second transaction)

Also, I tried to check my transaction history but for some reason it's showing both of them to be succesful even though none of them actually are.

Finally, I tried to get in touch with the customer support. They told me that the payment stands as a succes even though I didn't receive any receipt from the sikka and no success page after my payment.

Here are some screenshots I took.

1. They froze my existing bank account without any reason or intimation.
2. I made a few credit card transactions. Didn't receives the bill or any support from customer care.
3. I tried contacting the customer support nth times but they didn't provide any solution.
4. I visited the bank personally, one bank branch sent to another and then they sent to another.
5. Customer care constantly started harassing me for paying bills and on saying that I need certain details regarding my transaction and billing, they would disconnect. I have call recordings in support of it.
6. I had written a complaint on their website to seek support. No support!
Visited bank branch. No support!
N number of calls. No support!
7. I somehow managed to get a number of credit card department manager. It's been more than a month. He asked me to send a written mail. Already done that. Since then I have been following up. No response.
8. After all this pathetic service and the trouble, this bank has created for me. I want to discontinue and they didn't help me even doing that. I'm a working person and cannot put so much of time into all these.
I'm hoping I will get support from here.

Myself jeeta, i have been with icici bank since 2017. Each year 826/- rs is deducted from my account without any alert message. The representative told its free of cost while opening account. But still this charges are applied and debited from my account. Dmc/in dp chgs till jan2020 is shown in the statement. So please make sure to credit the amount which has been debited so far.

Why what the reason my debit card online transaction blocked am use only this debit card very important card no way so please unblock my debit card otherwise late extra intrest am pay so this fix customer desperation continue enevey unblock quickly oficial huge bank but customer services very poor then one more time com this fix am change bank please understand thanks

My name is shaik abdul asif and i hold a salary account in icici bank since 2010. I have been charged 3 times posdec charge of 29.50/- on february 29th without any intimation and any fault of my own. I want the reversal of this payment. Its a wrong practice to deduct money from account without letting the user know of his fault. I demand strong action....