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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 396

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B
Balu Badshah
May 15, 2020
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My Account got debited with 589.71as ECSRTNCHG.why this is happening????? What is actually ECSRTNCHG ??? Why it deducting from account.Please mail to me on [protected]@gmail.com.
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    Anthony Alice
    May 15, 2020
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    My Icici bank account is debited with An amount of 1899rs was deducted from my account on 14thmay .i have not authorized the transaction anyway. Please resolve the issue and get me my money back as soon as possible
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      P
      prashanth.KJ
      from Chennai, Tamil Nadu
      May 15, 2020
      Resolved
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      Resolved

      Address: Bangalore

      I have enough balance in my credit even though transactions getting decline and receiving messages as transactions withheld due to security reason i don't know what the hell security they are providing in emergency if could not able to make use of creditcard what is the use of holding credit card atleast they should respond to our call they don't even do that i have been keep on trying to contact customer care nobody is ready to answer the call please look into this and solve the issue.
      Aug 9, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      May 15, 2020
      Updated by prashanth.KJ
      Contact me at [protected]
      Verified Support
      May 17, 2020
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0l244) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        C
        Chahat jain
        May 15, 2020
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        Resolved

        I had a credit card from your bank. I have never used the credit card, but every month amount of 300 rupees used to get deducted without even my usage and since my card card was linked to my account, every month amount used to get debited.
        I have raised this complaint many a times by reaching out to your customer care service - who never used to give me the exact reason on what’s the issue, they either raise a ticket or transfer the call to other department.
        My credit card was deactivated.
        An amount of 3000/- got debited from my account till now i got the message that my sr is resolved and your money has been credit to your credit card but again i got charged for this month and the amount has been debited again. The sr is not resolved yet
        This is really pathetic service from your end and i am really fed up reaching out in various platforms.
        I need the amount to be credited to my original account from where it got debited. It is a pity that i am always reaching out and i still haven’t been provided with the appropriate solution.
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 15, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ktk7) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          C
          Chahat jain
          May 15, 2020
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          Hello team,

          I have raised the sr ticket in feb regarding fraud transactions but then also from march my money is getting deducted from account. I had a credit card from your bank. I have never used the credit card but every month money is getting deducted from my account. I have raised the complaint and tried reaching out to customer care also - who never use to give me the exact reason on what's the issue. My credit cars is also blocked then why the money is being getting deducted
          Aug 5, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 15, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ktlb) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            D
            Divyank Muley
            May 15, 2020
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            Resolved

            Address: Memnagar, Ahmedabad

            The bank has charged me 4 times within a time period of 1.5 months with different amounts.
            124.80 + 465.18 + 418.81 + 171.17 = rs. 1190/-.

            Now when i tried to call the customer service, they didn't answered it for around 5 times.

            So, how would i get the reversal for the same. As i don't know if this charges would be charged so many times.

            I have also attached the statement dated from 1st april 2020 till 15th may 2020.
            Aug 9, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 15, 2020
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ktk8) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Rajvir Pawar
              May 15, 2020
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              Address: ambarnath

              My 1899 rupees autodebit toward oneast icici bank itself without any information. i dont want any card protective services. i din any request or reply on call regarding these servises i want my money refund in my account. if this not happen i will file a fraud complaint to RBI. i want my money get back soon.
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                K
                Kiran Sahab
                May 15, 2020
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                Address: ICICI Bank, MG Road, Bangalore, Karnataka

                Hi Team,

                My amount has been deducted from my ICICI bank account[protected] fraudulently without my permission... Its a very arrogant and unhealthy behavior.

                Please revert my amount back to my account.

                Regards
                Kiran Sahab
                Mo: [protected]
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                  S
                  Suraj095
                  May 15, 2020
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                  Txn of inr 1, 899.00 done on acct on 14-may-20. Info: iin*i-debit*s. Avbl bal:inr 31, 722.08. Call 18002662 for dispute or sms block 070 to [protected]

                  This is the message that i received yesterday. I haven't made any of this transaction whatsoever.
                  A lot of customers have been facing this issue since yesterday as well.
                  Do urgently look into this matter and get it resolved as well.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    A
                    Amol Parchure
                    May 15, 2020
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                    Dear sir / madam,

                    I have purchased jubilant life sciences stocks from icici direct which was linked with my icici savings account.

                    I have added funds from icici savings to direct (Demat account) and purchased the stock.

                    I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

                    15/05/2020 eba/nse n 2020091/[protected] dr. 867.19

                    Not getting refunded, please advise.

                    Regards,
                    Amol parchure
                    [protected]@gmail.com
                    ICICI Bank customer support has been notified about the posted complaint.
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                      L
                      Lotus Dreams
                      May 14, 2020
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                      Hi i have subscribed few apps with auto debit option. Amount is deducted from my account without my permission. And i am not receiving any message for auto debit. Please stop all my auto debit subscriptions and activate message service for auto debit
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                        S
                        saurabh_120
                        May 14, 2020
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                        Amount 1899 transferred to oneeast without our permission to xxx-902 .

                        This is fraud . This should be immediately taken care.
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                          M
                          Meenu vasant singh
                          May 14, 2020
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                          1899rs was reducted from my account without my permission so i want to know that where or why this amount was deducted?
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                            S
                            Suvriti Chaurasia
                            May 14, 2020
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                            Txn of INR 1, 899.00 done on Acct XX258 on 14-May-20.Info: IIN*I-Debit*S. This message was sent on my registered mobile number. But I have not done any transaction from my card.
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                              S
                              svsphotoseconds
                              May 14, 2020
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                              Icici bank fraud transaction
                              My ICICI account was debited Rs. 1899/- on 14 may 2020with transaction remark as IIN/I-Debit/SI. I have not authorized the transaction in any way. Please resolve the issue and get me my money back.As soon as possible.
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                                S
                                svsivajith
                                May 14, 2020
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                                Icici bank fraud transaction
                                My ICICI account was debited Rs. 1899/- on 14 may 2020with transaction remark as IIN/I-Debit/SI. I have not authorized the transaction in any way. Please resolve the issue and get me my money back.As soon as possible.
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                                  C
                                  Chithra aravindhan
                                  May 14, 2020
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                                  Hi
                                  Money got deducted from my account, I got a message 'Txn of INR 249.00 done on Acct XX898 on 14-May-20.

                                  Info: VIN*GOOGLE Kin'

                                  I didn't even get any OTP,

                                  Please resolve this issue as soon as possible and hope that you will revert my money back.
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                                    D
                                    Dinesh Chavan 91
                                    May 14, 2020
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                                    Resolved

                                    Forced transaction: on 04/01/2020 as per following details
                                    Rs 1899 is being deducted by oneast without my confirmation.
                                    Please get it stopped and return money.
                                    Date of transaction:04/01/2020
                                    Details of transactions as reflected in the bank statement is as given below.

                                    Iin/i-debit/si oneast /[protected]
                                    3/[protected]/
                                    1, 899.00
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 15, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      V
                                      Vijayrao Ratnakumari
                                      May 14, 2020
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                                      Address: Achanta(md) A. Vemavaram (post) West godavari (dist) 534272

                                      Why is My balance deducted .I want reason please tell me i don't apply any policy, privecy in u r bank
                                      So Re credit my balance .ICICI bank
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                                        S
                                        Saif Anis
                                        May 14, 2020
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                                        Address: Phoolpur allahabad utter pradesh,212402

                                        Dear customer,

                                        Greetings from icici bank.

                                        A purchase of inr 1, 899.00 has been made using your debit card linked to icici bank account xx696 on 14-may-20. Info: iin*i-debit*si.
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