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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank reviews & complaints page 391

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Address:Uppal srinagar colony, LFJC college, 500039

Hi team,

I have requested in december to deactivate my merchant id[protected] after two months they made a settlement with huge amount deductions and fines total of 25000/- with fine 4500/- have been collected without services from icici merchant till date. I have been emailing those # since 9 months back no refund till date i have been got from them.

Payments are worst than any bank in this world.

My...
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Saasaasaa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charges deducted

Address:Brahman gali ghinoda, 456224

Icici bank merchant care — payment not reiceve

I am
Shivnarayan patidar
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I am shivnarayan patidar taken edc service from icici bank & my mid[protected] tid[protected] & the total deduct transaction of approcs rs-220000/-on[protected] bank not given the payment they said u close ur account we wont able to givepayment & i replied have already open new account in ther bank in another branch...
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Address:Bangalore, Karnataka

Over the last 3-4 years, I have been using ICICI debit card for IRCTC ticket bookings.
Of late in 2020, I see ICICI Bank has been debiting surcharge for the IRCTC transaction carried out through debit card.

While in IRCTC website, it says "NIL, for all domestic debit cards upto Rs. 1Lakh", see attached screenshot.

Pls clarify.

If the amount debited is inappropriate, pls help get refund.br...
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Aryan_Arun
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

eazypay failed transaction

I tried to pay my Sikka Broadband monthly bill today through Eazypay portal. It didn't go through and showed a server error. I tried again and it did the same thing.

Both the times, the amount was deducted from my account. The total amount that I paid was 1886 as the bill amounted to 943 and I tried to pay twice. I would like the money refunded back to me as soon as possible.

Here are some details.
br...
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Anjali16#
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card issue and customer care harassment.

Address:ICICI Bank, Suncity Branch, Gurugram, Gurgaon, Haryana, 122001

1. They froze my existing bank account without any reason or intimation.
2. I made a few credit card transactions. Didn't receives the bill or any support from customer care.
3. I tried contacting the customer support nth times but they didn't provide any solution.
4. I visited the bank personally, one bank branch sent to another and then they sent to another.
5. Customer care constantly started harassing me for...
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JITAMITRA SAHU
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dmc charge got deducted

Address:infosys, Bangalore, Karnataka, 560100

Myself jeeta, i have been with icici bank since 2017. Each year 826/- rs is deducted from my account without any alert message. The representative told its free of cost while opening account. But still this charges are applied and debited from my account. Dmc/in dp chgs till jan2020 is shown in the statement. So please make sure to credit the amount which has been debited so far....
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Charles kandasamy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit card online transaction blocked

Address:Nallagaounder thottam murugampalayam, Tirupur, Tamil Nadu, 641607

Why what the reason my debit card online transaction blocked am use only this debit card very important card no way so please unblock my debit card otherwise late extra intrest am pay so this fix customer desperation continue enevey unblock quickly oficial huge bank but customer services very poor then one more time com this fix am change bank please understand thanks...
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Shaik Abdul Asif
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

posdec charge - 29.50

Address:1032, Sec 31, Gurgaon, Haryana, 122002

My name is shaik abdul asif and i hold a salary account in icici bank since 2010. I have been charged 3 times posdec charge of 29.50/- on february 29th without any intimation and any fault of my own. I want the reversal of this payment. Its a wrong practice to deduct money from account without letting the user know of his fault. I demand strong action....
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Rajlakshmi Saha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

imps transaction but not credited beneficiary account

Address:Siddha Xanadu rajarhat main road, North 24 Parganas, West Bengal, 700136

Dear sir/madam
Please find the attachment
My reference i'd :[protected]
I have transfer to my beneficiary account rs 200000/- (Two lakhs) dated 11/02/2020
As imps transaction (My reference i'd :[protected] but that transaction not success and refund to my account dated 12/02/2020.
But the same transaction i'd[protected] debited 200000/- (Two lakhs) in my account dated 15/02/2020
But not credited...
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Sunilkumarsun
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudly charge processing fee

Address:Sector 61, Gautam Buddh Nagar, Uttar Pradesh, 201301

I applied for home loan but my project was not registered to icici so icici is not authorized to provide me loan but icici executive take processing fee cheque and claim also. Icici sale manager also given commitment for refund but after 4 month no refund and now he is refuse to give refund.

I mail two three time for refund but no single reply received from manager level person. I also request to customer care but they also...
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Vetrivelraja
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank settlement

Address:hydrabad, 600032

Hai i am using icici bank credit card almost 4 year, lost 6 month i have same medical issue, unable to pay full amount, my card limit 40000k, but i am paid more than 30000k, i asked settlement amount 16400, but that icici collection agent person asking 38000k, that person blackmail doing, specking also not good, that person told i[censored]r not paid full many going to visit my village informing all village people, i explain my problem, that person...
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Tushar3883
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

expression card

Address:188, Dhawan Colony,, 152002

Last year as i switched to my new private job, icici bank employees came to our company for opening of new savings account of newly joined employees. They were guiding us for the formalities of opening new saving account & in hurry i have signed for applying expression debit card (Which was not required from my side). Anyhow, i haven't submitted any photograph so some animal image came on new expression debit card which was received at my...
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Sumit Middya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtnchg changes around 2000 in 5 days

Address:Diamond Harbour, South 24 pgs (S), Kolkata, West Bengal, 700135

With out any notice icici bank deduct around 2k within 5 days. All charges are ecsrtnchg. Several time they just deduct without no reasons or any justification but this time i notice and i caught this deduction. My account no: 16080xxx2622. I want my hardwork money back. That is happened in every month constantly and every time i just avoid cause i thought it was any of my loan deductions but this time i notice and found. I want proper justification...
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Vishwesh Wagle
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dp chgs deducted from my account

Address:A 8 wing audumber building. Liberty garden road no 3 malad west mumbai 64 behind mehta industry, 400064

I am vishwesh wagle an amount of 826.00 rupees has been deducted from my account in the name of dp chgs till jan-20 on 25 feb 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to comlain anywhere else if needed...
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Jass2705
from Delhi, Delhi
Sep 14, 2021
This thread was updated on Sep 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon credit card payment declined due to insufficient limit

Dear team,

Amazon credit card decline my payment due insufficient limit but i have 42k limit left in my credit. I got message at the time of payment you have only 94 rupees limit but i have checked in my application it showing 42k. Let me know what is the reason or you are fooling customer. Please provide the solution as soon as possible....
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kishanjha1996
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

posdec chg (point of sale decline charges)

Address:Anand nagar, 560037

Charges (Point of sale decline charges) has been deducted without any message or email.
Transaction reference -
1. Posdec chg/[protected]/0585+gst
2. Posdec chg/[protected]/0585+gst

Customer should be informed before deduction in account. It is kind o[censored]nethical. Bank should not deduct money for declined transactions or at least
It should be informed before deduction....
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venkatanarayananrk
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from my icici debit card without my permission

Address:66 perumalagaram thiruverkadu chennai, 600077

On 29 feb 2020 i got a message that rs.2150 has been deducted without my permission. I tried to contact custmomer care from my registered number but no one attended. I went to chennai anna nagar west depot branch and anna nagar rountana branch they said across india network down. No one is picking in customer service number.

00090158*8 acc number.
Venkatanarayanan r

I want my money back in account.br...
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SaurabhJadhav2429
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vin/google fraud transaction - icici bank

Address:411011

Hi my name is saurabh jadhav. I got message saying that, amount deducted from my saving account.

"txn of inr 10.00 done on acct xx511 on 28-feb-20. Info: vin*google."

"txn of inr 79.00 done on acct xx511 on 28-feb-20. Info: vin*google"

But i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back....
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from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding gift card

Address:Chandigarh, Punjab, 160009

Hello sir,

I am chasing your team from past 35 days but i am not getting any response from your side, i had ordered a phone on mi website on 12th oct and cancelled same time due to some reason and mi refunded same on 14th october with reference number r n[protected], but icici team is not able to refund me same or load same amount in my prepaid card, i and my wife is very much frustrated with the behavior of icici team,...
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Aravind V Nair
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank dp charges - jan 20

Address:Chennai, Tamil Nadu, 600100

Hi,
I am aravind v nair, an amount of 788.91 rupees has been deducted from my account in the name of dp chgs till jan-20 on 28 feb 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to complain anywhere else...
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