Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Dec 13, 2025
Complaints 23730
Resolved
14270
Unresolved
9460
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 394

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
from Bengaluru, Karnataka
Mar 13, 2020
Report
Copy

Address: India, Bangalore, Karnataka, 560064

I am not using any icici credit card for last 8 years, neither received any card for last 8 years.
Now, today got surprise to see my cibil reports, where they reported, haven’t paid inr 1858/- for nov19 and dec 19 bill (Credit card no - [protected]). I visited branch and then only got details about card and again big surprise they have issues 4 cards in my name and one of the cards having inr 1858/ (This all dues is joining fees + penalty + interest +gst)- dues which is issues in oct 2019.
When i called customer card, they transferred me to collection department. Now “priya“from collection department saying, they have delivered card to me in oct 2019. I told them, haven’t received any card for last 8 years, then she is forcing me to pay at least joining fees.
My question is, when i haven’t received the card itself, then why should i pay joining fees. Is it not icici is cheating customer and doing fraud? Similarly, they have issued 3 other cards, and i haven’t received anyone.
Icici is doing fraud and cheating customer. I need help to resolve this issue and want to close all credit card issues in my name without any charges as never received them. Icici bank cannot send card at their own wish and report unnecessary charges in cibil. Icici bank has spoiled my cibil record. With this issue my cibil score has been reduced 50 points.
+1 photos
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Mar 16, 2020
Updated by [email protected]
There are 4 ICICI Credit cards have been issued in my name without my information. I came to know about these cards, through CIBIL where ICICI reported dues pending on me is INR 1858/- for Nov and Dec 19 bill (Card No- [protected]). I visited ICICI Branch and they shared all below card details. These cards do not belong to me and never received by me; then how can you report these cards dues to CIBIL in my account. Basically, these cards never received by anyone and dues are nothing but joining fees, penalty and taxes.
[protected]
[protected]
[protected]
[protected]
I have been cheated by ICICI bank. And they will keep cheating others in case action has been taken against ICICI Bank. Their collection department is forcing to pay at least joining fess. Why Should I pay joining fees when card itself not received by me and have no information about above cards?
Mar 17, 2020
Updated by [email protected]
This issue is not resolved yet. I called customer care several times, however every time they are forcing to make the payment for the card, which has't received by me. I contacted ICICI Bank several times, and every time they are forcing to make the payment for the card, which hasn’t even received by me. I also send email to customer care and escalated to grievance but no response from them.
Mar 17, 2020
Updated by [email protected]
ICICI bank is not supporting on the issue. They are not responding at all through customer care, even from grievance (Escalation). I called several times to customer care, but they are only forcing to pay the amount. My question is, why am being forced to pay the dues without receiving the card. That card does not belong to me at all. I have not received any card from ICICI bank in last 8 years, however they are saying, delivered to me in 2019. ICICI bank is lying and torturing customer. They are Fraud bank. Please take action on this bank, before they do big fraud. Also, please keep open this complain until it is really resolved. ICICI bank is not supporting at all, and neither received any call from them.
May 11, 2020
Updated by [email protected]
ICICI Bank is continuously cheating customer and doing fraud, In spite of several warning. I have no relationship with ICICI Bank for last 6 years, not using any credit card for 8 years still continuously they are reporting some dues for last 6 month. They have issued fake credit card on my name, and reporting annual fees and interest on annual fees as dues. After reporting issues here, somebody contacted me from ICICI bank and said, all dues will be cleared. However in April 20 month CIBIL report they have reported dues again 370/-

Please take necessary action on ICICI bank, they are continuously cheating people. They have issues fake credit card on my name and reporting annual fees as dues. Earlier they reported 1858/- and now in Apr 20 month they are reporting 370/-

I am getting frustrated by ICICI bank, my CIBIL score has come down by 157 points due ICICI Bank fraud activities. Attaching CIBIL Report screenshot for reference.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Address: Icici bank,remuna golai balasore, 756003

    I have taken a loan of 1.5 lakhs from icici bank, remuna branch balasore, odisha.. I have paid my emi for 2 years sincerely.. But after that i was seriously hospitalized due to jaundice and left my job.. So that i cannot pay my rest emis but since last 2 month a recovery agent from icici bank named as mr. Vinit ray, sai bussiness solution, mumbai, icici bank fos called me and asked for emi... I told him my situation and demand him some time.....
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy
    E
    Eniya Ganesan
    Mar 13, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: 8/32, Muthur, s. Valavanthi (p.o), p.velur (t.k), 637017

    I didn't make any payments on 16/1/2020 and 15/1/2020. But still rs.29.50 is deducted for 6 times, the total amount deducted for posdec chg is rs.232. But my transaction was before before 15/1/2020 on 13/1/2020. How could this possible? Is this the value give to your customer? Really frustrated. Kindly credit my deducted amount, if not i will take necessary action on this.
    +2 photos
    Apr 14, 2020
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 13, 2020
    ICICI Bank Customer Care's response
    Dear Eniya Ganesan,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0b1b0) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bhabhor ashishkumar saburbhai
      Mar 13, 2020
      Report
      Copy

      Address: Nava faliya chhapri, Dahod, Gujarat, 389151

      My name is bhabhor ashishkumar. My vehicle is registered with gj20ah0283. I have applied for fastag of 29/01/2020 and recharge with transaction id[protected]. But till today i have not received fastag and any notification of shipment. It is too long time i have waited for 45 days. I have to face problems of toll plaza. Kindly help me and resolve my problem
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mdsk
        Mar 13, 2020
        Resolved
        Report
        Copy
        Resolved

        Address: Diar fatepur lalgola murshidabad, west bengle pin 742135, 742135

        I had worked with icici bank from06.09.2016 to25.01.2017. My employee id was 349200. I have not yet applied for the pf withdrawl, as no body knows where to contact to withdraw the money.

        Kindly settle my pf money and credit it to my bank account

        Pf no mh/18796/349200

        Eps no mh/18796/341203

        Uan no[protected]

        Regards,
        Md sk
        Apr 14, 2020
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 13, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0b1b3) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Bhavana Roy
          Mar 12, 2020
          Resolved
          Report
          Copy
          Resolved

          Address: lokhandwala complex, Mumbai City, Maharashtra, 400053

          I got msg from icici which had an otp and then one after the other 4-5 times money got debited from my account. I immediately called up the bank and blocked my account now they are asking me to go to the back and submit dispute form and they will investigate and cant promise the money back. Thats absolutely horrible money went through vin paypal i dnt know what is that exactly.. I have an account on paypal but i checked and there wasnt any transaction that happened so i dnt know what exactly is happening i want my 15000 asap i cant keep my account locked for so long as i need money for my expenses
          Apr 12, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 12, 2020
          ICICI Bank Customer Care's response
          Dear Bhavana Roy,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0az2p) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            crenitu
            from Mumbai, Maharashtra
            Mar 12, 2020
            Resolved
            Report
            Copy
            Resolved

            This is for your kind information that on 17.09.2012, rs. 18, 00, 000/- has been transferred from my account vide cheque no 23628 without my consent and knowledge.

            I visited to the concern branch for getting the full details along with instrument details but did not get any support hence writting to you.

            I want the full details of the transaction along with my hard earned money.

            Please co - operate and also waiting for your positive response.

            Please feel free to call me incase any further querry.

            Regards
            Tapan kumar
            [protected]
            Mar 18, 2020
            Complaint marked as Resolved 
            I vidited to the branch offce with my querry but No reply has been responded by the bank staff. Plz resolve the matter by your end.
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 12, 2020
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vishnu Ws
              Mar 12, 2020
              Report
              Copy

              Address: 671A shiv CITY Indore, Indore, Madhya Pradesh, 452012

              Dear team i have purchase my fastag from icici bank online and i received my fastag in dec-2019 but my fastag is not readable in any of the tool, and i have complaint so many time to icici bank fastag care but they are not change my fastag so i requested to you please resolve my issue on priority. My details are given below.
              Fastag id: 12006786
              Name : vishnu prasad verma

              Regards,
              Vishnu prasad verma
              Mob. [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                reet talreja
                Mar 12, 2020
                Report
                Copy

                Address: Thane, Maharashtra, 421001

                I had used imobile upi mandate to block some amount of money for ipo irctc in my account. This was my first-time experience and i did block the amount multiple times for buying irctc. This all happened in september - 2019. After that i have visited bank three times in different branches. I have called customer care department multiple times but all in vain. I also sent email to icici bank regarding the same.in one of the branches, i was told to check with the company with whom you have demat account. I contacted them also, but i was informed that only bank can release my amount. Apoorva mehta from lokhandawala branch, mumbai also wrote mail to internal team who handles this issue but still i got no support yet.
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 12, 2020
                ICICI Bank Customer Care's response
                Dear Reet Talreja,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0az2t) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Mar 13, 2020
                Updated by reet talreja
                I am not able to mail you on [protected]@icicibank.com. Is there any other email id where i can mail you?
                Mar 13, 2020
                Updated by reet talreja
                I am trying to write you email on [protected]@icicibank.com but i am not able to send you email. Can you please tell me another email address ?
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rashiraj
                  from Powai, Maharashtra
                  Mar 11, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Mumbai City, Maharashtra

                  Dear team,

                  Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
                  I need to know about the charges why this has been deducted these under the name of "nach_ad_rtn_chrg~bajajfin". this was my hard earned money for my mom's medical expenses

                  NACH_AD_RTN_CHRG~BAJAJFIN~27MAY19~8056540~577DPFGS ₹559.7

                  NACH_AD_RTN_CHRG~BAJAJFIN~03JUN19~9746fa5~577DPFGS ₹885
                  NACH_AD_RTN_CHRG~BAJAJFIN~31JUL19~d75a6c2~577DPFGS ₹114.94
                  NACH_AD_RTN_CHRG~BAJAJFIN~11OCT19~1c58ef1~577DPFDZ ₹885
                  NACH_AD_RTN_CHRG~BAJAJFIN~04SEP19~048e0f7~577DPFDZ ₹885
                  NACH_AD_RTN_CHRG~BAJAJFIN~05AUG19~8345cf2~577DPFDZ ₹885
                  NACH_AD_RTN_CHRG~BAJAJFIN~31JUL19~d75a6c2~577DPFGS ₹770.06

                  Request you to please initiate refund against this at earliest
                  +1 photos
                  Apr 14, 2020
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 12, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0az2u) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    muffs Art Studio Tattoo Artist
                    Mar 11, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: na, 122004

                    I am an icici bank customer. Today 11/03/2020 ecsrtnchg charged 472.00 Rs,
                    471.00 and 56.00 Rs I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call.its not a done single time 4 to 5 times they heressed me with these transaction Please explain what the charge it is. This type direction is not good please return my charged amount. ASAP if you are not able to return or resolve my complaint please ask me
                    +1 photos
                    Apr 13, 2020
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 12, 2020
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Aug 17, 2020
                    Updated by muffs Art Studio Tattoo Artist
                    My name is Manoj Kumar and my account no is[protected] with ICICI bank someone transfers me 2500 amount for urgent need because I didn't have a job right now and in this bad situation ICICI bank deducted All amount and left only 298 rs. I have urgent need of money plz help me out as soon as possible and remove this auto deduction from my account plz if ICICI bank is not able to stop this auto deduction plz close my account and give me reply asap I am in not good condition this is not good that you did with me in this corona time situation.

                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mdynas
                      from Kandla, Gujarat
                      Mar 11, 2020
                      Report
                      Copy

                      gst invoice for the debited charges

                      Address: Jamnagar, Gujarat, 361005

                      Dear sir,

                      We are not receiving by email, the gst invoice for our icici bank - current account on schedule time of 1st week of every month.

                      As we had to file the gst returns online every month during the period of 1st to 10th of each month, we need the gst invoice for the same.

                      Kindly improve your banking process for the gst invoice and monthly bank statement for schedule delivery by email on time....
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      5
                      5045259
                      Mar 11, 2020
                      Report
                      Copy

                      Address: Hayathnagar Hyderabad, Hyderabad, Andhra Pradesh

                      My name is cheruaplli prabhakar i taken the credit card personal loan rs/- 2, 40, 000/- done by 13 emis completed i plan for preclose of loan can u send the out standing amount of principle amount
                      Credit card no :[protected]

                      Pls send to me
                      Below mail i'd : [protected]@gmail.com

                      I call for 4times of customer care no response to phone banking dept waste of 40 amount call charged call cost i'm cry seriously plz take the complient my no. [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 11, 2020
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Mar 12, 2020
                      Updated by 5045259
                      pls sent to my loan out stading amount of precloser letter i planed for this moth of 20 th march pls kindly forward to my mail id : [protected]@gmail.com
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        murtazadalal
                        Mar 11, 2020
                        Report
                        Copy

                        Address: plot b-18/19,midc,ttc ind area,digha, Mumbai City, Maharashtra, 400708

                        My fast tag customer id: 10532663 and tag account no. : 20820047, licence plate no. : mh43bg9353 (Owned) commercial vehicle
                        My fast tag has been black listed on 2nd march 2020 for reasons unknown inspite of sufficient balance (Account summary attached), even made a on line complaint with ticket no cmp[protected] for the same on 3rd, march 2020, till date ticket is not resolved nor any feedback on the same, amount is blocked and cannot be used on any toll plazas now and have to pay by cash.
                        Tried calling toll free number which keeps you on hold for almost forever and mind it this is charged too.

                        Screen shots of both account summary and complaint no is attached
                        +2 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 11, 2020
                        ICICI Bank Customer Care's response
                        Dear murtazadalal,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0audn) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Mar 11, 2020
                        Updated by murtazadalal
                        email address is given as [protected]@icicibank.com bounces back and your are asking to mention UID (a0audn) in subject line, did not understand
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rushab96
                          Mar 10, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Thane, Maharashtra, 400605

                          On 10 march 2020, (1:54 pm) i received the msg saying that rs 199 has been deducted from my a/c, i want to know the reason for the deduction? And if the deduction is not done by icici bank then where i'm supposed to compliant regarding this issue. How can i get my refund

                          Deducted by: vsi*amazon st
                          Dated: 10 march 2020, 1:54 pm

                          Regard: rushab shirke
                          Kalwa, thane.
                          Apr 13, 2020
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 10, 2020
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0arq3) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            divyasri J
                            Mar 10, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Today on 10/03/2020 12.01pm i got mail and sms from icici bank that 'a purchase of inr 199 rs has been made using your debit card linked to icici bank account xx875 on 10-03-20. Info: vsi*amazon stan.
                            I haven't done any transaction online then how it happened now i want my refund of 199rs. I tried to contact icici bank customer care but they didn't even receive my call. I send them a mail but no response.
                            +1 photos
                            Apr 10, 2020
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 10, 2020
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mihir Kanti Das
                              Mar 10, 2020
                              Report
                              Copy

                              Address: East Khasi Hills, Meghalaya

                              Sir/madam,
                              I invested in scici bonds sets of 1250*4=5000, later scici was taken over by icici bank.
                              Now as i appeal to icici bank to release the fund of company whom you have takeover icici refused to release the money with only reason that they printed in newspaper and you didn't applied that time so we are not able to give your money.
                              Being a customer is it genuine that if any company takeover another company and refuse to pay the old company's customer's money.

                              Please help me in this matter.
                              +1 photos
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 10, 2020
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0arpi) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Mar 19, 2020
                              Updated by Mihir Kanti Das
                              The email ID you sent is invalid. Please help me in this matter.
                              Mar 20, 2020
                              Updated by Mihir Kanti Das
                              I have not yet received any email nor any update. Kindly take the matter seriously.
                              Mar 23, 2020
                              Updated by Mihir Kanti Das
                              Sir I have still not received any help. Therefore I request you to please help me .
                              Apr 22, 2020
                              Updated by Mihir Kanti Das
                              As I sail earlier the email id you sent is not working. It's been to late since I have complained please help me in this matter.
                              May 29, 2020
                              Updated by Mihir Kanti Das
                              I am unable to take the matter forward. The email sent by ICICI Bank is also not working. Please help me in this matter.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                Trilysa
                                from Chennai, Tamil Nadu
                                Mar 9, 2020
                                Report
                                Copy

                                Address: Chennai, Tamil Nadu

                                This is regarding the icici bank credit card closure. The bank is giving me endless problems to close the card. I had called the customer care and closed the card two times but they had not closed it. Such a fraud bank i am very very frustrated. They are asking me to pay an amount of 500 again after three months of closure. Please help get this get closed asap as i am literally affected by this situation re occuring. Please file a complain on this.

                                Credit card is attached icici bank mumbai branch and i am from chennai.

                                How do such banks have good reputation when they treat customers with no so much negligence and make us pay for niothing. Please take action asap to help get this card closed.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 10, 2020
                                ICICI Bank Customer Care's response
                                Dear Trilysa,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0as91) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Mar 12, 2020
                                Updated by Trilysa
                                The mail is not going to the email ID you have provided which is [protected]@icicibank.com. Do customers look like fools for you people? I am getting a delivery failure response after sending my mail.

                                Is ICICI bank such a immense nuisance? That even your assistance is of no use
                                Mar 12, 2020
                                Updated by Trilysa
                                Please use the given registered ID to help close the card immediately -- SR[protected] I Tried sedning a mail with the card details and transactions made but it wasn't deliverable to the mail ID --> [protected]@icicibank.com.
                                Mar 12, 2020
                                Updated by Trilysa
                                Registered complaint with ICICI BANK(SR[protected].The loan amount of Rs.21576 taken on the card was already paid three months ago and we had asked to close the card immediately but later the customer care called a week later asking for 100 Rs more to close the account that was again paid then again we received a call asking for 18 Rs more for cancellation charges to close the card, we paid that also. Again we received a call to again pay 550 Rs for interest post which they will close the card, we paid that also. Pathetically they still did not close the card and again asked for 470 this month, we paid again 470 Rs and the card is still not closed. Imagine the extent ICICI bank can affected the psychology of its customer by such an hassle. The greatest help you can do is to please close this immediately with a notification of a confirmation on the same.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Pradeep2309
                                  Mar 9, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Hi, i opted for auto debit facility through my online savings account to pay my icici credit card bill on due date. I do not understand when you are paying from icici savings account to icici credit card, how can there be any charge if there is no sufficient balance to debit? Even if there is any charge, why it is not highlighted during registration for the facility? Only on calling customer care, i came to know of such a charge which is around rs. 1445.02 + 18% gst on 8th march 2020. Now i have to pay this charge and charges for not paying on time to same bank for credit card. Its a double charging system by icici.

                                  This is just hiding details and fooling icici customers by giving such online facilities. I would request any such charges should be shared during online registration. And in this case, as information is not shared during registration, i would request a refund on the charges collected.
                                  Apr 11, 2020
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 10, 2020
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0as9a) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Deepak Chahar 01
                                    from Powai, Maharashtra
                                    Mar 9, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    fraud debit of rs 826 by icici bank under dp charges

                                    Address: Noida, Gautam Buddh Nagar, Uttar Pradesh, 201305

                                    I am deepak chahar, an amount of rs 826.00 has been deducted from my account in the name of dp chgs till jan-20 on 25 feb 2020.

                                    I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                                    I need my money back and am ready to complain even in court if required....
                                    Helpful
                                    12 other people found this review helpful
                                    12 found this helpful
                                    5 Comments
                                    Report
                                    Copy